WO2008051185A3 - Enhanced directory assistance system with download features - Google Patents

Enhanced directory assistance system with download features Download PDF

Info

Publication number
WO2008051185A3
WO2008051185A3 PCT/US2006/030743 US2006030743W WO2008051185A3 WO 2008051185 A3 WO2008051185 A3 WO 2008051185A3 US 2006030743 W US2006030743 W US 2006030743W WO 2008051185 A3 WO2008051185 A3 WO 2008051185A3
Authority
WO
WIPO (PCT)
Prior art keywords
directory assistance
download features
assistance system
downloadable
enhanced directory
Prior art date
Application number
PCT/US2006/030743
Other languages
French (fr)
Other versions
WO2008051185A2 (en
WO2008051185A8 (en
Inventor
Robert Pines
Christine Baumeister
Michael Bates
Original Assignee
Grape Technology Group Inc
Robert Pines
Christine Baumeister
Michael Bates
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US11/203,666 external-priority patent/US20060073815A1/en
Application filed by Grape Technology Group Inc, Robert Pines, Christine Baumeister, Michael Bates filed Critical Grape Technology Group Inc
Priority to EP06800892A priority Critical patent/EP2047702A4/en
Publication of WO2008051185A2 publication Critical patent/WO2008051185A2/en
Publication of WO2008051185A3 publication Critical patent/WO2008051185A3/en
Publication of WO2008051185A8 publication Critical patent/WO2008051185A8/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/01—Protocols
    • H04L67/06—Protocols specially adapted for file transfer, e.g. file transfer protocol [FTP]

Landscapes

  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Information Transfer Between Computers (AREA)
  • Mobile Radio Communication Systems (AREA)

Abstract

An enhanced directory assistance system has a directory assistance platform, configured to receive a verbal request from a requester for a desired downloadable item among a plurality of downloadable items. A download features module coupled to the directory assistance platform, where the download features module is configured to retrieve information corresponding to the plurality of downloadable items in response to the verbal request, such that the download features module causes the desired downloadable item to be delivered to a telephone device of the requester.
PCT/US2006/030743 2005-08-12 2006-08-04 Enhanced directory assistance system with download features WO2008051185A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
EP06800892A EP2047702A4 (en) 2005-08-12 2006-08-04 Enhanced directory assistance system with download features

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US11/203,666 US20060073815A1 (en) 2003-09-25 2005-08-12 Enhanced directory assistance system with download features
US11/203,666 2005-08-12

Publications (3)

Publication Number Publication Date
WO2008051185A2 WO2008051185A2 (en) 2008-05-02
WO2008051185A3 true WO2008051185A3 (en) 2009-04-30
WO2008051185A8 WO2008051185A8 (en) 2009-06-11

Family

ID=40718576

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2006/030743 WO2008051185A2 (en) 2005-08-12 2006-08-04 Enhanced directory assistance system with download features

Country Status (2)

Country Link
CN (1) CN101558628A (en)
WO (1) WO2008051185A2 (en)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN103973906A (en) * 2014-04-14 2014-08-06 深圳市深海捷科技有限公司 Intelligent query method and system of call center

Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20050129208A1 (en) * 1994-04-28 2005-06-16 Mcgrath Adam J. Method for providing enhanced directory assistance upon command using out-of-band signaling
US20060093120A1 (en) * 2000-08-21 2006-05-04 Volt Information Sciences Inc. Enhanced directory assistance automation
US20060166655A1 (en) * 2003-07-30 2006-07-27 Interchange Corporation Methods and system for enhanced directory assistance using wireless messaging protocols

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20050129208A1 (en) * 1994-04-28 2005-06-16 Mcgrath Adam J. Method for providing enhanced directory assistance upon command using out-of-band signaling
US20060093120A1 (en) * 2000-08-21 2006-05-04 Volt Information Sciences Inc. Enhanced directory assistance automation
US20060166655A1 (en) * 2003-07-30 2006-07-27 Interchange Corporation Methods and system for enhanced directory assistance using wireless messaging protocols

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
See also references of EP2047702A4 *

Also Published As

Publication number Publication date
WO2008051185A2 (en) 2008-05-02
CN101558628A (en) 2009-10-14
WO2008051185A8 (en) 2009-06-11

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