WO2008022150A3 - Method and apparatus for identifying and classifying query intent - Google Patents

Method and apparatus for identifying and classifying query intent Download PDF

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Publication number
WO2008022150A3
WO2008022150A3 PCT/US2007/075929 US2007075929W WO2008022150A3 WO 2008022150 A3 WO2008022150 A3 WO 2008022150A3 US 2007075929 W US2007075929 W US 2007075929W WO 2008022150 A3 WO2008022150 A3 WO 2008022150A3
Authority
WO
WIPO (PCT)
Prior art keywords
intent
identifying
categories
intent categories
identified
Prior art date
Application number
PCT/US2007/075929
Other languages
French (fr)
Other versions
WO2008022150A2 (en
Inventor
Edwin Riley Cooper
Michael Peter Dukes
Gann Alexander Bierner
Filippo Ferdinando Pa Beghelli
Original Assignee
Inquira Inc
Edwin Riley Cooper
Michael Peter Dukes
Gann Alexander Bierner
Filippo Ferdinando Pa Beghelli
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US11/464,446 external-priority patent/US8781813B2/en
Priority claimed from US11/464,443 external-priority patent/US7747601B2/en
Application filed by Inquira Inc, Edwin Riley Cooper, Michael Peter Dukes, Gann Alexander Bierner, Filippo Ferdinando Pa Beghelli filed Critical Inquira Inc
Priority to EP07840952.1A priority Critical patent/EP2084619A4/en
Publication of WO2008022150A2 publication Critical patent/WO2008022150A2/en
Publication of WO2008022150A3 publication Critical patent/WO2008022150A3/en

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/30—Information retrieval; Database structures therefor; File system structures therefor of unstructured textual data
    • G06F16/33—Querying
    • G06F16/3331—Query processing
    • G06F16/3332—Query translation
    • G06F16/3334—Selection or weighting of terms from queries, including natural language queries
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/30—Information retrieval; Database structures therefor; File system structures therefor of unstructured textual data
    • G06F16/33—Querying
    • G06F16/3331—Query processing
    • G06F16/3349—Reuse of stored results of previous queries
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00—Handling natural language data
    • G06F40/30—Semantic analysis

Landscapes

  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • Computational Linguistics (AREA)
  • General Engineering & Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Artificial Intelligence (AREA)
  • Data Mining & Analysis (AREA)
  • Databases & Information Systems (AREA)
  • Audiology, Speech & Language Pathology (AREA)
  • General Health & Medical Sciences (AREA)
  • Health & Medical Sciences (AREA)
  • Information Retrieval, Db Structures And Fs Structures Therefor (AREA)
  • Machine Translation (AREA)

Abstract

Linguistic analysis is used to identify queries that use different natural language formations to request similar information. Common intent categories are identified for the queries requesting similar information. Intent responses can then be provided that are associated with the identified intent categories. An intent management tool can be used for identifying new intent categories, identifying obsolete intent categories, or refining existing intent categories.
PCT/US2007/075929 2006-08-14 2007-08-14 Method and apparatus for identifying and classifying query intent WO2008022150A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
EP07840952.1A EP2084619A4 (en) 2006-08-14 2007-08-14 Method and apparatus for identifying and classifying query intent

Applications Claiming Priority (4)

Application Number Priority Date Filing Date Title
US11/464,446 US8781813B2 (en) 2006-08-14 2006-08-14 Intent management tool for identifying concepts associated with a plurality of users' queries
US11/464,446 2006-08-14
US11/464,443 2006-08-14
US11/464,443 US7747601B2 (en) 2006-08-14 2006-08-14 Method and apparatus for identifying and classifying query intent

Publications (2)

Publication Number Publication Date
WO2008022150A2 WO2008022150A2 (en) 2008-02-21
WO2008022150A3 true WO2008022150A3 (en) 2008-05-22

Family

ID=39083070

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2007/075929 WO2008022150A2 (en) 2006-08-14 2007-08-14 Method and apparatus for identifying and classifying query intent

Country Status (2)

Country Link
EP (1) EP2084619A4 (en)
WO (1) WO2008022150A2 (en)

Families Citing this family (13)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7747601B2 (en) 2006-08-14 2010-06-29 Inquira, Inc. Method and apparatus for identifying and classifying query intent
US8082264B2 (en) 2004-04-07 2011-12-20 Inquira, Inc. Automated scheme for identifying user intent in real-time
US8612208B2 (en) 2004-04-07 2013-12-17 Oracle Otc Subsidiary Llc Ontology for use with a system, method, and computer readable medium for retrieving information and response to a query
US7921099B2 (en) 2006-05-10 2011-04-05 Inquira, Inc. Guided navigation system
US8781813B2 (en) 2006-08-14 2014-07-15 Oracle Otc Subsidiary Llc Intent management tool for identifying concepts associated with a plurality of users' queries
US8407214B2 (en) 2008-06-25 2013-03-26 Microsoft Corp. Constructing a classifier for classifying queries
US8024332B2 (en) 2008-08-04 2011-09-20 Microsoft Corporation Clustering question search results based on topic and focus
US9229974B1 (en) 2012-06-01 2016-01-05 Google Inc. Classifying queries
CN105164676A (en) * 2013-03-29 2015-12-16 惠普发展公司，有限责任合伙企业 Query features and questions
US11120225B2 (en) 2019-02-05 2021-09-14 International Business Machines Corporation Updating an online multi-domain sentence representation generation module of a text classification system
US11699435B2 (en) 2019-09-18 2023-07-11 Wizergos Software Solutions Private Limited System and method to interpret natural language requests and handle natural language responses in conversation
CN111581388B (en) * 2020-05-11 2023-09-19 北京金山安全软件有限公司 User intention recognition method and device and electronic equipment
CN111625634B (en) * 2020-05-25 2023-08-22 泰康保险集团股份有限公司 Word slot recognition method and device, computer readable storage medium and electronic equipment

Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20050080775A1 (en) * 2003-08-21 2005-04-14 Matthew Colledge System and method for associating documents with contextual advertisements
US20050267871A1 (en) * 2001-08-14 2005-12-01 Insightful Corporation Method and system for extending keyword searching to syntactically and semantically annotated data
US20060136403A1 (en) * 2004-12-22 2006-06-22 Koo Charles C System and method for digital content searching based on determined intent

Family Cites Families (4)

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Publication number Priority date Publication date Assignee Title
US6584464B1 (en) * 1999-03-19 2003-06-24 Ask Jeeves, Inc. Grammar template query system
US7831688B2 (en) * 2000-06-06 2010-11-09 Adobe Systems Incorporated Method and system for providing electronic user assistance
US7620628B2 (en) 2004-12-06 2009-11-17 Yahoo! Inc. Search processing with automatic categorization of queries
CN1794233A (en) * 2005-12-28 2006-06-28 刘文印 Network user interactive asking answering method and its system

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20050267871A1 (en) * 2001-08-14 2005-12-01 Insightful Corporation Method and system for extending keyword searching to syntactically and semantically annotated data
US20050080775A1 (en) * 2003-08-21 2005-04-14 Matthew Colledge System and method for associating documents with contextual advertisements
US20060136403A1 (en) * 2004-12-22 2006-06-22 Koo Charles C System and method for digital content searching based on determined intent

Non-Patent Citations (2)

* Cited by examiner, † Cited by third party
Title
CHIEN S. ET AL.: "Semantic similarity between search engine queries using temporal correlation", PROCEEDINGS OF THE 14TH INTERNATIONAL CONFERENCE ON WORLD WIDE WEB, CHIBA, JAPAN, XP008108955, Retrieved from the Internet <URL:htp://www.ra.ethz.ch/CDstore> *
See also references of EP2084619A4 *

Also Published As

Publication number Publication date
EP2084619A2 (en) 2009-08-05
EP2084619A4 (en) 2014-07-23
WO2008022150A2 (en) 2008-02-21

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