WO2008009036A1 - An improved method, system and apparatus for the delivery of premium commercial services to subscribers - Google Patents
An improved method, system and apparatus for the delivery of premium commercial services to subscribers Download PDFInfo
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- WO2008009036A1 WO2008009036A1 PCT/AU2007/000022 AU2007000022W WO2008009036A1 WO 2008009036 A1 WO2008009036 A1 WO 2008009036A1 AU 2007000022 W AU2007000022 W AU 2007000022W WO 2008009036 A1 WO2008009036 A1 WO 2008009036A1
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- WIPO (PCT)
- Prior art keywords
- premium
- subscriber
- commercial services
- premium commercial
- mobile
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
Definitions
- the present invention relates to the delivery of premium commercial services
- PCSs to end users of a mobile communication device (Mobile) including short messaging service (SMS) communications.
- SMS short messaging service
- the invention is particularly concerned with the method and system of how end users of mobiles may become subscribers and how they receive PCSs; however, the invention is not restricted this particular field of use.
- MO Originating (MO) Short Messaging Service (SMS) message, which originates with the end user and which is sent indirectly to the Premium Service Provider (PSP).
- PSP Premium Service Provider
- This MO SMS message is a request for and a subscription to a Premium Commercial Service (PCS), providing that all subscription criteria are met.
- PCS Premium Commercial Service
- a Mobile Terminating (MT) SMS message is sent from the PSP indirectly back to the same end user (Paying Subscriber).
- This MT SMS message delivers the subscribed service or PCS in response to the user's MO message.
- the MO and the MT SMS messages are sent indirectly since each MO and MT message travels via a telecommunications provider and also often through an SMS Host or SMS Centre which is typically used for transmitting Premium Service Communications (PSCs).
- PSCs Premium Service Communications
- Substitute Sheet (Rule 26) RO/AU including any SMS Centres and/or SMS Hosts are referred to collectively as a Technology Provider (TP).
- TP Technology Provider
- the relationship of the Paying Subscriber's MO message to the PSP's MT message in response is a single request-response relationship. This cycle of communication is one MO message to one MT message and is strictly available on a one-to-one ratio. A MT message cannot be sent to a Paying Subscriber without a MO message preceding it. This also applies to ongoing communications between the Paying Subscriber and the PSP, where each and every MT message from the PSP must be preceded by an MO message from the Paying Subscriber.
- Each MO message sent by the Paying Subscriber and each MT message sent by the PSP travels to the other party via a TP (or TPs).
- the TP charges a fee for each MO and/or MT message as a "Premium Service" and pays the PSP part of this collected fee.
- a PSP can also send a "Trigger" message via the TP to a Subscriber on a limited basis (e.g. three times per week).
- the TP charges the PSP for sending Trigger messages but they are free for the Subscriber to receive.
- a "Trigger" is defined as a message sent to a Subscriber to induce a response from the Subscriber.
- the differences between a Trigger and an MT message are (1) that a PSP can send an MT message only in response to a (a) Paying Subscriber's MO message, or (b) a Sponsor's Instruction, and (2) that an MT message is paid for by the Paying Subscriber, or by the Sponsor, whereas a Trigger message is paid for by the PSP.
- a Trigger may, or may not, evoke a response; however, it is not until an MO and/or an MT message is sent that the PSP has potentially earned any revenue. Therefore, a Trigger is distinct from an MT message in that a Trigger is sent to evoke a response.
- a disadvantage with the present cycle of communication is the one-to-one relationship of the MO message to the MT message. This is limiting both for the PSP and for the Paying Subscriber, since every message is charged for on a one-to-one basis without providing the sender or the recipient with any service options, including but not limited to, the quality or quantity of messages, the ability to send or receive c iHiessages without being locked in to the one-MO-to-one-MT message cycle or the (Rule26) RO/AU ability to give or receive any service or product discounts (for example, bulk services or products) as part of the subscribed service.
- This one-to-one ratio of MO to MT message is a limiting factor and a problem to be overcome.
- An additional disadvantage is that the only means for an end user to subscribe to a PCS is for the end user to send an MO message to the PSP via a TP. This can be problematic and limiting because it restricts access to the PCS and requires end users to know or find out about the service and to incur costs in asking the PSP to provide the PCS.
- Another disadvantage is that the MO and the MT messages are the billing mechanisms used by the TP. This is limiting since a third party, who is not the registered Mobile account holder, is unable to pay for PCS sent to the Mobile end user.
- the inventive method and system provides Premium Commercial Services (PCSs) to end users of a mobile communication device (Mobile) via various forms of communication including but not limited to short messaging service (SMS) communications.
- the end user is enabled to become a subscriber of a Premium Service Provider (PSP) by sending a Mobile Originating (MO) message to the PSP.
- the MO message contains details of the requested PCS.
- Mobile users are also enabled to become subscribers to a PSP by providing their Mobile and/or other relevant details to a third party in a context where the third party (the Sponsor) has instructed the PSP that it wishes to sponsor one or more persons that form a particular group of persons to receive a specified PCS or PCSs, and there is consent (explicit or implied) from such a person(s) to receive the PCSs (collectively, the Instruction).
- the third party the Sponsor
- the PSP the PSP that it wishes to sponsor one or more persons that form a particular group of persons to receive a specified PCS or PCSs, and there is consent (explicit or implied) from such a person(s) to receive the PCSs (collectively, the Instruction).
- Subscriber is defined to mean both Paying Subscribers and
- a Mobile user is a Paying Subscriber when that user requests a PCS by sending an MO.
- a Paying Subscriber is a Paying Subscriber when that user requests a PCS by sending an MO.
- a Subscriber can be both a Paying Subscriber and a Sponsored Subscriber at the same time, resulting in the delivery of "value-added" PCSs that are enhanced in quality and/or quantity.
- Paying Subscribers who have purchased a PCS such as sporting results might become Sponsored Subscribers by attending a specific football match (e.g. at which all match attendees who purchased their match tickets on-line are sponsored to receive an offer to purchase discounted season tickets).
- These Subscribers would receive the PCS that they had paid for (e.g. the sporting results) and the sponsored PCS (e.g. discounted season tickets) as well as additional PCSs that other Sponsored Subscribers would not receive unless they were also Paying Subscribers (e.g.
- the PSP can communicate with Subscribers (1) by sending an MT message containing a PCS message in response to an MO message from a Paying Subscriber, (2) by sending multiple MT messages (which may consist of multiple PCS or content types) in response to a single MO message from a Paying Subscriber, (3) by sending multiple MT messages (which may consist of multiple PCS or content types) to a Sponsored Subscriber in response to a single Instruction from a Sponsor, (4) by sending multiple MT messages (which may consist of multiple PCS or content types) to multiple Sponsored Subscribers in response to a single Instruction from a Sponsor, or (5) by sending multiple MT messages of an enhanced quality and/or quantity (and which may also consist of multiple PCS or content types) to Subscribers who are both Paying and Sponsored Subscribers at the same time.
- Subscribers (1) by sending an MT message containing a PCS message in response to an MO message from a Paying Subscriber, (2) by sending multiple MT messages (which may consist of multiple PCS or content types
- Substitute Sheet (RuIe 26) RO/AU According Io one aspect of the present invention there is provided a premium commercial services delivery system for the delivery of Premium Commercial Service communications to one or more Mobiles including: a) an offer to a Mobile user to subscribe to receive Premium Commercial
- a premium commercial services delivery method for the delivery of Premium Commercial Service to one or more Mobiles including the steps of: a) making an offer to a Mobile user to subscribe to receive Premium
- a premium commercial services delivery apparatus for the delivery of Premium Commercial Service to one or more Mobiles including: a) an offer to a Mobile user to subscribe to receive Premium Commercial Services;
- Substitute Sheet (Rule 26) RO/AU b) an acceptance of said offer by said Mobile user to a subscription for
- PCSs Premium Commercial Services
- FIG 1 illustrates in a schematic diagram the existing cycle of communications between a Paying Subscriber and a premium service provider (PSP).
- PSP premium service provider
- Figure 2 illustrates in a schematic diagram a preferred embodiment of the present invention showing the PSP sending multiple MT messages and unlimited "Trigger" messages in response to a single MO message from a Paying Subscriber.
- Figure 3 illustrates in a schematic diagram a preferred embodiment of the present invention with the PSP sending multiple MT messages, consisting of different service or content types, in response to a single MO message from a Paying
- RO/AU Figure 4 illustrates in a schematic diagram a preferred embodiment of the present invention with the PSP sending multiple MT messages, consisting of different service or content types, in response to the receipt of a Sponsored Subscriber's Mobile number and/or other relevant details.
- Figure 5 illustrates in a schematic diagram a preferred embodiment of the present invention with the PSP sending multiple MT messages consisting of different service or content types in response to the receipt of a single initiating message or Instruction from the Sponsor to the PSP to multiple Sponsored Subscribers.
- Mobile is used to refer to all mobile communication devices including but not limited to mobile phones, land line telephones which have additional functionality such as SMS, VoIP and/or instant messaging, personal digital assistants (PDAs), Pocket PCs, personal organizers, smart phones, mobile computers and other like devices.
- PDAs personal digital assistants
- Pocket PCs personal organizers
- smart phones mobile computers and other like devices.
- PSPs can take many forms (e.g. SMS messages, Instant messaging services, broadcast messages, email), and include communication between a variety of devices including mobile-to-mobile, mobile to computer, computer-to-mobile, computer-to- computer and mobile-SMS to premium SMS Host text messaging.
- SMS Short Message Service
- RO/AU will be used in the present invention to include all Communication forms that are sent using a Mobile, not just messages sent using short messaging services.
- a "Technology Provider” is a earner of services between a PSP and a Mobile Device user or Subscriber.
- the term “Technology Provider” is used to refer collectively to telecommunications providers and associated intermediary technology providers including SMS Centres and/or SMS Hosts.
- a TP is not involved in the communication cycle between a Subscriber and a PSP (e.g. communication takes place over the internet)
- MO message will be used to refer to Communications from the Subscriber.
- MT message will be used to refer to the relevant equivalent of the Mobile Terminating (MT) Communications sent from the PSP to the Subscriber as described in the inventive system.
- the PCSs conveyed by MT messages to Subscribers include but are not limited to ring tones, wallpaper, games, sporting results, dating services, adult content services, Wireless Application Protocol (WAP) related messages that enable access to the internet from a mobile phone or PDA, chat services, teaching services, financial information, stock reports and advice, news reports, horoscopes, gambling and gaming services, the business of offering and selling goods or services and information in general, including transactions in which goods and/or services are ordered or purchased (by phone, Mobile Device, computer or other means), and other information or services in bulk.
- WAP Wireless Application Protocol
- a “profile” is a short biographical account of a person (real, such a sporting star, or fictional, such as a fantasy person of the day) for which certain information, of particular interest to the target audience, is provided. For example with a sporting star it maybe the number of goals kicked, games played, average goals per game etcetera.
- a fantasy profile maybe interests, description of fantasy person and availability for a conversation.
- Substitute Sheet (Rule 26) RO/AU
- Previously known systems for providing real-time commercial services to users of mobile communication devices suffer a number of disadvantages as set out in the section entitled "The Problem to be Overcome”.
- the inventive method and system provides real-time Premium Commercial Services (PCSs) to users of Mobiles via various forms of communication including but not limited to short messaging service (SMS) communications.
- PCSs premium Commercial Services
- SMS short messaging service
- the recipients of the PCSs are referred to as "subscribers”.
- Subscriber is defined to mean both Paying Subscribers and Sponsored Subscribers, as described below, unless otherwise specified.
- Subscription services are provided where the subscriber is informed and agrees to pay for and receive PSP over a particular period of time or to receive a particular volume of services. For example, a subscriber can subscribe to a daily chat service for a month, a dozen profiles of persons of interest and a speed dating service for a month. This subscription can include a membership fee plus a monthly fee until the service is request to stop. Further, the subscribed service can be paid for upfront, on a recurring basis, on receipt of particular services or a combination of these payment means.
- the subscribed service can be provided for without a charge relating to the service provision, but a fee will be charged by the PSP for sending the MT message stating that the subscription has been received and a link to the subscription service is provided in the MT message.
- the Users of Mobiles are enabled to become subscribers (Paying Subscribers) of a Premium Service Provider (PSP) by sending a Mobile Originating (MO) message to the PSP.
- the MO message contains details of the requested PCS and initiates the communication between the Paying Subscriber and the PSP.
- the PCS is conveyed via an MT message from the PSP to the Paying Subscriber.
- the Paying Subscriber pays all the costs associated with receiving the PCS.
- the Subscribers to a PSP by providing their Mobile number and/or other relevant details such as the mobile's account holders name, or other information such as an account holder's unique identifier that may be global or specific to initiate specific communication protocols, to a third party in a context where the third party (the Sponsor) has instructed the PSP that it wishes to sponsor a particular group of persons to receive a specified PCS or PCSs, and there is consent (explicit or implied) from such a person to receive the PCSs (collectively, the Instruction).
- the Sponsor pays any costs of providing the PCSs to these Sponsored Subscribers and the PSP sends the specified PCSs to the Sponsored Subscribers on behalf of the Sponsor.
- the PCS is only sent to Sponsored Subscribers covered by a relevant Instruction.
- the Sponsored Subscriber does not need to send an MO message to the PSP to receive an MT message containing the PCS.
- the Instruction is provided by the Sponsor, in advising the PSP which person or group of persons the Sponsor wishes to receive the PCS.
- the communication between PSP and Sponsored Subscriber is then initiated by the PSP receiving the Instruction and the Instruction being "activated" by the Sponsored Subscriber.
- a single initiating message or Instruction from the Sponsor can apply to multiple Sponsored Subscribers, resulting in multiple MT messages (of different service or content types) being sent by the PSP to multiple Sponsored Subscribers.
- the MT messages from the PSP to the Sponsored Subscriber do not need to be preceded by MO messages.
- An Instruction is "activated" when an individual Sponsored Subscriber consents to receive the PCS. Consent may be implied. For example, shoppers at a supermarket may consent to receiving information about supermarket specials by providing their mobile phone details or other contact details to the supermarket. The PSP can then act on this consent to cany out the Sponsor's Instruction and send multiple MT messages to the Sponsored Subscriber (e.g. about weekly specials or about "spot specials" while the Sponsored Subscriber is shopping) without the Sponsored Subscriber needing to send any MO messages.
- the Sponsored Subscriber can receive these messages at a nominated time, such as before lunch, or at a nominated location, such as when the Sponsored Subscriber enters a nominated shop.
- the PSP can communicate with Subscribers (1) by sending an MT message containing a PCS in response to an MO message from a Paying Subscriber, (2) by sending multiple MT messages (which may consist of multiple PCS or content types) in response to a single MO message from a Paying Subscriber, (3) by sending multiple MT messages (which may consist of multiple PCS or content types) to a Sponsored Subscriber in response to a single Instruction from a Sponsor, (4) by sending multiple MT messages (which may consist of multiple PCS or content types) to multiple Sponsored Subscribers in response to a single Instruction from a Sponsor, or (5) by sending multiple MT messages of an enhanced quality and/or quantity (and which may also consist of multiple PCS or content types) to Subscribers who are both Paying and Sponsored Subscribers at the same time.
- Subscribers (1) by sending an MT message containing a PCS in response to an MO message from a Paying Subscriber, (2) by sending multiple MT messages (which may consist of multiple PCS or content types) in
- a Subscriber can be both a Paying Subscriber and a Sponsored Subscriber at the same time, resulting in the delivery of "value-added" PCSs that are enhanced in quality and/or quantity.
- Paying Subscribers who have purchased a PCS such as sporting results might become Sponsored Subscribers by attending a specific football match (e.g. at which all match attendees who purchased their match tickets on-line are sponsored to receive an offer to purchase discounted season tickets).
- These Subscribers would receive the PCS that they had paid for (e.g. the sporting results) and the sponsored PCS (e.g. discounted season tickets) as well as additional PCSs that other Sponsored Subscribers would not receive unless they were also Paying Subscribers (e.g.
- FIG l is a schematic diagram the existing cycle of communications between a Paying Subscriber and a premium service provider (PSP) according to the invention.
- Substitute Sheet (Rule 26) RO/AU Referring to the drawing Figure 1 shows the user of a Mobile is connected to service providers, other mobiles, computers and/or other communications network via a technology provider (TP)(I lO).
- the Mobile user (Paying Subscriber)(105) sends a communication to the PSP (115) in the form of an MO message (100).
- the MO message (100) travels to the PSP (115) via the TP (110).
- the PSP (115) Upon receipt of the MO message (100) from the Paying Subscriber (105), the PSP (115) is enabled to send an MT message (120) in response. Again, the communication (120) must travel via the TP (110).
- the ratio of one MO message to one MT message is fixed.
- the PSP (115) is prevented from sending any premium content or service messages to Pay
- the PSP (115) can communicate back to the user's Mobile Device, by sending:
- MT message 120
- PCS subscribed premium commercial service
- the Paying Subscriber (105) pays a fee for each MO-MT message cycle.
- the fee may be attached to the sending of the MO message (100), the receipt of the MT message (120), or both, depending on the terms of the subscription and the billing protocol of the relevant TP; or
- Trigger messages 130 While more than one Trigger can be sent after a single MO message has been received, the number of Trigger messages is currently limited to a small number (e.g. three) for any given period of time (e.g. per month).
- Trigger messages (130) differ from MT messages (120) because they do not consist of any premium commercial service content. Rather, Trigger messages (130) contain information about premium service promotions or offerings, or notifications (e.g. "XYZ service is available now"). Trigger messages (130) are sent periodically by the PSP (1 15) to a Paying Subscriber (105), and are used to initiate dialogue with the Paying Subscriber (105) by inducing the Paying Subscriber to send an MO message (100), to which the PSP (115) can then respond by sending an MT message o 9U QDS-ZtIQtU) * tC ⁇ ⁇ bn e ee Pt SP ( 1 ⁇ 5 ) cannot charge Paying Subscribers (105) for receiving Trigger
- FIG. 2 illustrates in a schematic diagram a preferred embodiment of the present invention showing the PSP sending multiple MT messages and unlimited "Trigger" messages in response to a single MO message from a Paying Subscriber according to the invention.
- the inventive system involves the PSPs (115) using multiple MT messages (120) or Trigger messages (130) to establish and/or maintain a dialogue with the users of Mobiles.
- an unlimited number of Trigger (130) and/or MT (120) messages can be sent by a PSP (115) to PCS Paying Subscriber (105) in response to a Paying Subscriber's single MO message (100).
- MT messages (120) sent by a PSP (115) contain premium service content (e.g. "Football Games of the Day").
- the content conveyed by the MT messages (120) will vary, depending on the nature of the PCS requested by the Paying Subscriber.
- the MT messages may be sounds in the form of ring tones, voice and music; pictures and/or animation(s) in the form of Multimedia Message Service (MMS); text- based information conveyed in the form of SMS messages or text alternatives such as e-mail with attachments; or location enabled services involving PDA browser geo- locators, Global Positioning Services (GPS) or mobile cell locators, or a combination of these, for the delivery of location-sensitive services or content.
- MMS Multimedia Message Service
- each PCS requested by a Paying Subscriber requires the Paying Subscriber to send a separate MO message (via a TP) before the
- PSP is enabled to send one MT message (also via a TP) conveying the specified premium service or content back to the Paying Subscriber.
- the Paying Subscriber is charged for every MO and/or MT message sent, depending on the payment protocol Substitute sheet
- the Paying Subscriber (105) enabled to pay by a larger variety of means including paying a subscription fee per specified period of time (e.g. daily, weekly or monthly) rather than a fee per message.
- FIG 3 illustrates in a schematic diagram a preferred embodiment of the present invention with the PSP sending multiple MT messages, consisting of different service or content types, in response to a single MO message from a Paying Subscriber according to the invention.
- a Paying Subscriber (105) in the present invention can send one MO message (100) requesting a number of PCSs from a PSP (115).
- the PSP is then enabled to respond by sending multiple MT messages (120) to the Paying Subscriber.
- the MT messages sent in response to the Paying Subscriber's single MO message can convey a number of PCSs of the same type or of differing content types.
- the MO can request three share reports (121) on unique shares, which is one type of PCS, and a profile of a renowned economist, such as Alan Greenspan, which is another type of PCS (122).
- a Paying Subscriber wanting to receive, for example, stock reports on a given day would need to send an MO message to a PSP requesting that specific PCS (i.e. stock reports for the specified day).
- a Paying Subscriber can in a single MO message subscribe to daily and weekly stock reports as well as, say, sporting results and race tips.
- FIG. 4 illustrates in a schematic diagram a preferred embodiment of the present invention with the PSP sending multiple MT messages, consisting of different service or content types, in response to the receipt of a Sponsored Subscriber's Mobile number and/or other relevant details according to the invention.
- the inventive system involves the payment of PCS subscription costs by third party Sponsor (140) - either instead of or in addition to payment by paying Subscribers.
- the PSP (115) sends the MT messages (120) in response to the receipt of a Sponsored Subscriber's (106) Mobile number (150) and/or other relevant details.
- the Sponsored Subscriber's consent (explicit or implied) to receive the PCS is given to the Sponsor (140).
- the Sponsored Subscriber (106) does not need to send an
- the PSP can send multiple MT messages (120) to the
- Figure 5 illustrates in a schematic diagram a preferred embodiment of the present invention with the PSP sending multiple MT messages consisting of different service or content types in response to the receipt of a single initiating message or
- the present invention involves the sending by the PSP of multiple MT messages (120) consisting of different service or content types in response to the receipt of a Sponsored Subscriber's (106) Mobile and/or other relevant details.
- the single initiating message or Instruction (160) from the Sponsor (140) to the PSP (115) can apply to multiple Sponsored Subscribers (206) such that a single Instruction (160) from the Sponsor results in multiple MT messages (120) being sent by the PSP (115) to multiple Sponsored Subscribers (206).
- the MT messages (120) from the PSP to Sponsored Subscribers do not need to be preceded by, or involve, MO messages.
- An example of a PSP sending multiple MT messages consisting of different service or content types in response to the receipt of a single initiating message or Instruction from the Sponsor is where the Subscriber receives the following: L a profile of the day of a fantasy person;
- Trigger messages (130) are messages sent by PSPs (115) to Paying Subscribers (105) and are used to induce Paying Subscribers to
- RO/AU individual Paying Subscriber (105) had previously requested. More specifically, the individual Paying Subscriber (105) may have a specific interest in one category of the PCS, which for example, may present the statistics of goals kicked by a specific football player. This is referred to as a profile of the specific player. As more games are played by this player, then the statistics of goals kicked will change.
- the Trigger message (130) will provide information about a change in the specific player's profile without revealing what that profile change is. Similarly, a profile could be a specific person delivering a chat service, for which a Paying Subscriber (105) can be notified that the specific person is now available to continue a past conversation. Trigger messages (130) do not carry any PCSs but convey information about premium service promotions or offerings, or notifications about PCSs, or in order to initiate dialogue with the Paying Subscribers.
- PSPs are only enabled to send a limited number of Trigger messages to known Paying Subscribers.
- PSPs (115) are enabled to send an unlimited number of Trigger messages (130) to: a) Paying Subscribers (105); and b) Mobile users who are not known Paying Subscribers but who meet the criteria specified by third party Sponsors to receive a sponsored PCS.
- PSPs can send unlimited periodic Trigger messages to Sponsored Subscribers who have had no previous dealings with the PSP, as well as to previously known Paying Subscribers (collectively, Subscribers).
- An additional feature of the present invention is the ability of a PSP (115) to send Trigger messages (130) that are unlimited in profile type - that is, Trigger messages that contain inducements to subscribe to PCSs that are different from those previously received by a Subscriber. For example, the profile of play for which a PSP (115) is a PSP (115) to send Trigger messages (130) that are unlimited in profile type - that is, Trigger messages that contain inducements to subscribe to PCSs that are different from those previously received by a Subscriber. For example, the profile of play for which a PSP (115) to send Trigger messages (130) that are unlimited in profile type - that is, Trigger messages that contain inducements to subscribe to PCSs that are different from those previously received by a Subscriber. For example, the profile of play for which a PSP (115) is a PSP (115) to send Trigger messages (130) that are unlimited in profile type - that is, Trigger messages that contain inducements to subscribe to PCSs that are different from those
- Trigger messages (130) are restricted to presenting Paying Subscribers with inducements to subscribe only to the same PCSs as they have requested previously.
- a Trigger message use includes Trigger message inducements sent at particular times and at particular locations. For example, at a football match between the Blues and the Reds, a Trigger message can be sent offering match spectators to place a bet on who will be the next player or team to score a goal. A wager by a spectator can be sent via an MO the amount wagered on which team or player and even in what time period. This MO is sent to the PSP. The PSP can also send a Trigger message to Sponsored and Paying Subscribers the odds made on which team will win. An offer of alternate odds can also be made in a Trigger Message with an expiry on the offer of, for example, one minute.
- the odds sent in a Trigger message on which team will win may have Blue bet $24,000 and Reds bet $40,000 which the odds changing with the weight of the wager.
- This Trigger message can also be envisaged as a game passion meter.
- Sponsored and Paying Subscribers who receive the Trigger message do not have to reside at the match unless specified.
- TV viewers can be offered to join the odds by, for example, texting an advertised or published code to the PSP which will enter these subscribers into the betting groupings under the published specified terms.
- Figure 5 also illustrates a preferred embodiment of the present invention with the PSP enabled to send location-dependent or location-sensitive MT messages or Trigger Messages.
- the PSP (115) is enabled to send location-dependent or location-sensitive MT messages (120) or Trigger Messages (130). These are communications that are only sent by the PSP (115) when the recipient physically enters a given location such as a shopping centre, sporting event or entertainment venue such as a bar, restaurant or cinema.
- the location of the recipient (Sponsored Subscriber) is one of the criteria specified by a Sponsor that must be met in order for a Mobile user to receive the sponsored PCS.
- Substitute Sheet (Rule 26) RO/AU
- the location of the Sponsored Subscriber is identified using geo-locators such as proximity to a mobile relay cell, internet “hotspot” or other location-based service targeting means including radiolocation, triangulation, Global Positioning System (GPS) (GPS chips are often located in smart phones) and other communication protocols that allow geolocation to be monitored such as the Global System for Mobile Communications (GSM) which has GSM localisation.
- geo-locators such as proximity to a mobile relay cell, internet “hotspot” or other location-based service targeting means including radiolocation, triangulation, Global Positioning System (GPS) (GPS chips are often located in smart phones) and other communication protocols that allow geolocation to be monitored such as the Global System for Mobile Communications (GSM) which has GSM localisation.
- GPS Global Positioning System
- GSM Global System for Mobile Communications
- the PSP (115) and Sponsor (140) can specify that all Mobiles in a particular location or connected to a particular mobile relay cell for a particular period of time (e.g. more than 5 minutes but less than 1 hour). These Mobiles will receive a given Trigger message (e.g. supermarket "specials" or discounted tickets to a given sporting event) and/or sponsored PCS MT (120) (e.g. a "take a further 10% off the purchase price" e- voucher or a free movie pass).
- the time period specifications are to provide offers to people that are entering the specific location for specific purposes. For example, a time period of greater than five minutes will distinguish motor traffic passing a specific location. Likewise, a time period of less than one hour, for example, will distinguish shoppers from residents and workers on eight hour shift in the specific location.
- Sponsor (160) and the PSP (115) e.g. the same PCS MT (120) and/or Trigger message (130) must not be sent more than once to any given Mobile number). This is to help prevent the PCS and/or Trigger message from being sent to people passing near or through the location or to people residing (or working) in the location.
- This assembly can also be enabled to access auxiliary information from location detail or other databases to create more specifically detailed profiles for the subscriber based on earlier subscribing habits or the use of data matching techniques from other databases to most fully meet the requirements of the subscriber.
- This can auxiliary information can be used in conjunction with data mining techniques to harvest data to specifically provide information concerning spending habits, customer relationship detail along with other detail to maximise the subscriber's experience.
- the addition detail harvested for the auxiliary databases can include the Subscriber movement patterns past multiple Subscriber hotspots where they become Substitute Sheet (Rule 26) RO/AU eligible to receive Trigger messages containing inducements. This information can be used to extrapolate where the Subscriber is now and where they are likely to be in the subsequent time periods. This enables the PSP to send predictive Trigger inducements and predictive profiles such as the directions for a discounted food offer if the time period is within the lunching period. Trigger inducements can be sent as a link, for which the information underlying the link changes as the currency of the offer changes. For example, if the time period is no longer the lunch period but it is now the drinking period, then the directions contained within the link will lead to a pub or bar, not an eating venue. Therefore, the Trigger offer link can be time, location and subject sensitive.
- Subject sensitive information is information that is conveyed in relation to a service or a good.
- the subject of a PCS includes but is not limited to eating, drinking, dating and/or gambling.
- a Trigger message such as described above, is a form of "push” technology, and involves sending data to Subscribers often in the form of a broadcast communication.
- an MT message which conveys a PCS
- an MT message is a form of "pull” technology in the sense that in previously known systems it has involved a Paying Subscriber requesting PCS from, for example, a PSP after viewing an advertisement.
- the present invention utilises both of the above push and pull technologies but also employs a second type of "push” technology, in the form of sponsored MT messages, sent to Sponsored Subscribers when they are located at certain specified locations.
- This improved combination of "push” and “pull” technologies increases the reach of the premium service offering(s) and provides Mobile users with more efficient and cost-effective access to PCSs (eliminating the need to pay a fee to request a service before being able to be provided with the service).
- Mobile user (105) are not constrained to a one-to-one ratio of one MO message (100) to one MT (120) message.
- the Paying Subscriber (105) is enabled to receive an unlimited number of MT responses (120) from the PSP (115) (e.g. as shown in Figure 2, where 4 MT responses (120) are sent in response to a single MO message (100) from a Paying Subscriber).
- the Paying Subscriber (105) is enabled to receive a mix of limited PCS MT messages of one type and unlimited PCS MT messages of a different type, as shown in Figure 3.
- the Paying Subscriber (105) may request a PCS such as a ring tone.
- the Paying Subscriber (105) will only be enabled to receive one (or another limited number) of MT messages containing ring tones (122) in response to a single MO message (100).
- the Paying Subscriber (105) will be enabled to receive an unlimited number MT messages containing "date" profiles (121) in response to a single MO message (100).
- the ability to receive unlimited MT messages depends on the Paying Subscriber paying a pre-selected fee on a volume-discounted per-MT message basis (capped at a nominated number or cost) or on a subscription period (time) basis.
- the PSP is enabled to send multiple follow up communications (in the form of MT messages) in response to one MO message until (1) the nominated number of communications is reached, (2) insufficient funds are in the Paying Subscriber's account, (3) the predetermined subscription period has expired, or (4) the Paying Subscriber instructs the PSP to stop the subscription to the PCS.
- a Mobile user subscribes (105) to a PCS offered by a PSP (115) by selecting a payment option.
- the payment options are specified in an advertisement or in a Trigger message (130).
- An advertisement will display the contact details for subscribing to the PCS.
- the Mobile user When subscribing, the Mobile user will send an MO message (100) to the PSP (115) requesting the desired PCS(s).
- the PSP (115) responds to the MO message (100) by forwarding one or more MT messages (120) to the Subscriber Substitute Sheet (RuIe26) RO/AU (105), depending on the PCS requested.
- the Subscriber (105) is charged a fee for sending the MO (100) request and/or receiving the MT (120) messages in accordance with the advertised PCS charges and the payment protocol of the TP (110) where required.
- a distinct feature of the present invention is the ability of the PSP (115) to provide multiple MT messages (120) in response to a single MO message (100) from a Paying Subscriber, depending on the choices made by the Subscriber (105).
- the mobile user can also subscribe to PCS by swiping their mobile against a mobile subscribing mechanism or a mobile relay station can pick up the mobile recording information as a subscription.
- the PSP can pick up Subscribers using a variety of technologies including MO messages, infrared, Bluetooth, internet and other communication means.
- the mobile users can become a Subscriber of particular PCS by purchasing an item in a shop, which via explicit registration means or implied acceptance, for example, by using a credit card, will subscribe to a specific type of PCS, such as receiving that shops seasonal sale promotions, such as the winter sale offering 50% off listed prices.
- Subscribers are given a number of options by which to pay for their PCS MTs (120), including prepaying, paying after receiving the PCS, making one-off payments or re-occurring or regular payments.
- a PSP can send a Trigger message or MT message offering a number of PCSs to a Mobile user.
- the recipient of the offer selects the desired PCS option(s), payment option(s) and method of payment (e.g. credit card, debit against a Mobile telecommunications and/or technology providers account, Electronic Funds Transfer (EFT), credit holding devices including prepaid SIM cards, Oyster Card (form of electronic ticketing designed for use in England Rail System) and like devices, or stored-value account payments).
- EFT Electronic Funds Transfer
- the Mobile user's chosen options are transmitted to the PSP within the MO message requesting a given PCS.
- the Paying Subscriber can make a
- Substitute Sheet (Rule 26) RO/AU selection about a PCS and a payment option by entering a code after dialing the PSP's contact number.
- the PSP can set up a specific subscription phone number for use by Paying Subscribers to minimise the risk of confusion with a selection for the preferred choice.
- specific PSP subscription numbers can be offered to readers of an advertisement for a given PCS such as daily stock reports to your Mobile Device.
- Trigger messages can be sent to potential consumers in specific locations, for example, within a given university campus, nightclubbing district or central business district, on the basis that the consumer has given consent (implied or explicit) to receive such Trigger messages.
- the Paying Subscriber's details are contained within the MO message (100) sent to the PSP (115).
- the PSP (115) processes these details and allocates a service allocation code or flag against the MO message's originating address and replies to the MO message(lOO) by sending an MT message (120) or multiple MT messages (120), depending on the PCS(s) selected by the Paying Subscriber. For example, if the Paying Subscriber (105) has selected to prepay for his or her subscription service on a fee per volume basis or on a time basis, the PSP (115) is enabled to send an unlimited number of MT messages (120) in response to a single MO message (100). In addition to a choice of payment options (e.g. pre-pay 5 MT messages (sent as SMS messages) for $20 or 1 MT message for $5), the PSP can also offer the Paying Subscriber choices about the quality of the service (e.g. text with pictures/sounds).
- the quality of the service e.g. text with pictures/sounds.
- Another feature of the present invention is the ability of a third party to pay the subscription fee for a PCS on behalf of a sponsored recipient.
- the third party Sponsor may be, for example, the owner of a bar, shopping arcade or regional centre.
- Such Sponsors pay the PSP the necessary fees for providing PCSs to people who provide their Mobile contact details (e.g. mobile phone number or email address) and consent to receiving the PCS.
- An added feature of the present invention is the ability to use any allocated number or communication address, such as a home telephone number or voice-over- IP number, as the account to which the PCS should be billed by the TP.
- This Substitute Sheet (Rule 26) RO/AU overcomes the problem with previously known systems in which a prepay cap on a mobile telephone account can limit the expenditure on a PCS subscription. It also provides a convenient means for the Mobile user to port the PSC to another communication address or account (e.g. the home telephone number) to overcome the problem of paying for the PCS at mobile telephone rates. Digital fixed telephones are increasingly available and permit the sending and receiving of MT messages such as SMS messages. Other means of engaging in ongoing communication between a PSP and Subscriber include voice mail, email, ring tones and other forms of PCS.
- PSP billing options include one or more of the following items or combinations of items :
- Service type or combinations of service type billing For example, billing for pictures is different to billing for text messages. Billing for the combination of pictures and text messages is different yet again to billing for pictures plus the cost of billing for text messages.
- a PCS in the form of providing pictures may cost $10 per 3 pictures and in the form of text messages may cost $10 per 10 text messages; however, the combination of text and pictures in each MT message may cost $10 per 5 text and picture combinations.
- a further example is where a PCS is received by a Paying Subscriber in the form of a picture. The picture can be opened by, for example, double clicking on the picture, which opens a second PCS in the form of text. The original picture may be sent by the PSP free of charge to the Subscriber; however, on activating the second PCS by performing an activation task such as clicking the picture surface costs the Subscriber a nominated fee.
- a user is also enabled to become a Subscriber to receive PCS from the PSP where the PSP may provide the PCS in a form of a link for the PCS to be downloaded.
- This link can be in the form of a network link, hyperlink, telephone number or some other referral means to provide the any type of PCS to be downloaded to a Mobile.
- An SMS communication (or other communication), is sent from the PSP with a link contained in the message as a referral number, attachment or some other means, to a Subscriber as a part of a PSP's service.
- an earlier, later or different communication sent to the Subscriber from the PSP may be the communication that charges the Subscriber for that PCS or the combination of all PCS supplied to that Subscriber or Mobile.
- This enables the PSP to send, for example, a ring-tone or profile as a PCS at no immediate cost to the Subscriber other than possible mobile and download charges (such as GPRS) not associated with the PSP; however, it is another communication from the PSP to the Subscriber that enables the PSP to receive payment for the PCS delivered or to be delivered.
- the problematic payment ratio is where, for example, 100 profiles of the day are delivered to Subscribers; however, only about 10-15% of these PCS are paid for by Subscribers.
- a higher payment ratio can also be enabled to be contingent on the request for the PCS and not the Subscriber downloading the PCS;
- Time interval billing where rates can vary depending on whether a subscription is for a day, a week, a month or other time period.
- One Paying Subscriber can subscribe to various PCSs with different billing cycles;
- volume-discounted billing where the rate payable per MT message or PCS depends on the volume of business from any individual Paying Subscriber in any given period of time, i.e. the subscription fee payable per single MT message or PCS falls when a Paying Subscriber requests more than 10 MT messages per day, and is lower yet again if the Paying Subscriber requests more than 20 MT messages per day, or more than 50 MT messages per week.
- the present invention enables the MT messages to be of differing content type. Therefore, a Paying Subscriber who requests a number of PCSs (e.g.
- Substitute Sheet (Rule 26) RO/AU combination of services. For example, if the Subscriber prepays more than $50 of PCSs, the Subscriber will receive a 10% discount on the cost of services provided, or if the Subscriber pre-pays more than $500 for services; the Subscriber will receive a 25% discount on the cost of services provided;
- Bonus or award billing where the Paying Subscriber is given bonus or "award" PCSs if the Paying Subscriber meets the bonus award criteria. For example, if the Paying Subscriber sends 10 MO messages in one day, then the Paying Subscriber will receive a bonus text and picture combination in the form of an MT message from the PSP;
- both a referrer Subscriber and referee Subscriber can be granted discounts or additional services. For example, if a Paying Subscriber refers a new Paying Subscriber to a PSP's services, then as an incentive, either or both Paying Subscribers are granted a discount or an additional PCS such as a PCS service that the referrer did not previously subscribe to. This is not limited to Paying Subscribers but also includes Sponsored Subscribers and combinations of Paying and Sponsored Subscribers. For example, the PSP can remunerate an Instructor and/or a Sponsor such as a shopping center owner for providing the PSP with new Sponsored Subscribers.
- the PSP is enabled to remunerate any party that brings the PSP a Subscriber in any way.
- This remuneration may be enabled by passing a percentage of the revenue received, by the PSP from a new Subscriber, to the referring party; 7) Location-sensitive services, where a Mobile user is given access to additional
- PCSs when he or she is in a specific location such as a shopping mall, sporting venue, movie or bar.
- a corporate sponsor of a given sporting event can sponsor all of its guests to receive player and team statistics on their Mobile Devices.
- their Mobile communication addresses e.g. their mobile phone number
- the PSP is then enabled to send the sponsored PCS to the guest on behalf of the Sponsor.
- AU of the costs involved with receiving the PCS are covered by the Sponsor and, in receiving the PCS, the guest at the sporting event becomes a Sponsored Subscriber of the PSP.
- the Sponsored Subscriber can cancel its subscription at any time.
- Mobile communication addresses e.g. mobile phone numbers
- RO/AU receive the sponsored PCS, or guests may be required to pass their Mobiles in front of a device that can scan or otherwise read the unique communication address associated with a given Mobile Device.
- Sponsored Subscribers who are also Paying Subscribers at the same are enabled to receive additional or "bonus" services. Examples include discounted rates for using similar or related PCSs (e.g. sporting bets) or the provision of other PCSs that are specific to the location but not sponsored by the corporate Sponsor (e.g. a voucher for a free bottle of wine to be redeemed at a nearby pub);
- Upgrade facility where the Subscriber upgrades his or her account to receive a higher level (e.g. quantity) or quality (e.g. from text-only messages to text, sound and picture messages) of PCSs or a greater combination of services.
- the rate charged is lower than the combined cost of individual PCSs that have the relevant feature(s). For example, if a Subscriber upgrades the level of service from a text-only PCS to a combined text and picture PCS, the combined services are provided at a rate lower than the combined cost of a text-based service and a picture- based PCS service.
- Sub-optimal billing where the Subscriber has subscribed to a service but has not enough credit or means readily accessible to pay for the subscription fee.
- the PSP can charge a sub-optimal price for the subscription service to obtain some return on the service(s) provided. This is envisaged as a subscription fee of $100 per month may settle at $50 initial payment and subsequent payment of $50 in the following month(s). This is an example of sub-optimal billing with a follow up to obtain the outstanding amount. In contrast, there is also suboptimal billing where a part of the bill is paid and the PSP does not follow up to recover the outstanding amount.
- Billing cycles for such services are not limited to the descriptions provided above and may include other options such as follow-up services and multiple delivery locations (a collection of PCS recipients).
- the PSP is able to generate a specified number of PCS messages, in the form of MT messages, which are delivered back to the Mobile communication address contained in the original MO message requesting the PCS.
- the specified number of PCS messages in the form of MT messages, which are delivered back to the Mobile communication address contained in the original MO message requesting the PCS.
- MT messages depends on the quantity and/or quality of PCSs requested by the Paying
- the present inventive method and system affords distinct business advantages not previously available to vendors relating to the delivery of Premium Commercial Services to subscribers.
- the present invention provides novel methods of conducting an array of business functions for the purpose of exploiting the business of the inventive subject matter.
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Abstract
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Priority Applications (2)
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AU2007276729A AU2007276729A1 (en) | 2006-07-19 | 2007-01-15 | An improved method, system and apparatus for the delivery of premium commercial services to subscribers |
GB0818548A GB2454559A (en) | 2006-07-19 | 2007-01-15 | An improved method, system and apparatus for the delivery of premium commercial services to subscribers |
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AU2006903872 | 2006-07-19 | ||
AU2006903872A AU2006903872A0 (en) | 2006-07-19 | An improved method and system for the delivery of premium commercial services |
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WO2008009036A1 true WO2008009036A1 (en) | 2008-01-24 |
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PCT/AU2007/000022 WO2008009036A1 (en) | 2006-07-19 | 2007-01-15 | An improved method, system and apparatus for the delivery of premium commercial services to subscribers |
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AU (1) | AU2007276729A1 (en) |
GB (1) | GB2454559A (en) |
WO (1) | WO2008009036A1 (en) |
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WO2011011835A1 (en) * | 2009-07-30 | 2011-02-03 | Mgm Wireless Holdings Pty Ltd | Improved reverse billing method |
JP2021144722A (en) * | 2016-04-11 | 2021-09-24 | フェイスブック,インク. | Techniques for messaging agent platform |
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US11729128B1 (en) | 2016-09-21 | 2023-08-15 | Meta Platforms, Inc. | Module ranking for a modular inbox |
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2007
- 2007-01-15 GB GB0818548A patent/GB2454559A/en not_active Withdrawn
- 2007-01-15 AU AU2007276729A patent/AU2007276729A1/en not_active Abandoned
- 2007-01-15 WO PCT/AU2007/000022 patent/WO2008009036A1/en active Application Filing
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US6381465B1 (en) * | 1999-08-27 | 2002-04-30 | Leap Wireless International, Inc. | System and method for attaching an advertisement to an SMS message for wireless transmission |
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Cited By (6)
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WO2011011835A1 (en) * | 2009-07-30 | 2011-02-03 | Mgm Wireless Holdings Pty Ltd | Improved reverse billing method |
JP2021144722A (en) * | 2016-04-11 | 2021-09-24 | フェイスブック,インク. | Techniques for messaging agent platform |
US11552910B1 (en) | 2016-04-11 | 2023-01-10 | Meta Platforms, Inc. | Techniques for messaging bot controls based on machine-learning user intent detection |
JP7242750B2 (en) | 2016-04-11 | 2023-03-20 | メタ プラットフォームズ, インク. | Technologies for messaging agent platforms |
US11729128B1 (en) | 2016-09-21 | 2023-08-15 | Meta Platforms, Inc. | Module ranking for a modular inbox |
US11757820B1 (en) | 2016-09-21 | 2023-09-12 | Meta Platforms, Inc. | Methods and systems for presenting modules in an inbox interface |
Also Published As
Publication number | Publication date |
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GB0818548D0 (en) | 2008-11-19 |
GB2454559A (en) | 2009-05-13 |
AU2007276729A1 (en) | 2008-01-24 |
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