WO2007111486A1 - Method and system for providing food safety management service - Google Patents

Method and system for providing food safety management service Download PDF

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Publication number
WO2007111486A1
WO2007111486A1 PCT/KR2007/001532 KR2007001532W WO2007111486A1 WO 2007111486 A1 WO2007111486 A1 WO 2007111486A1 KR 2007001532 W KR2007001532 W KR 2007001532W WO 2007111486 A1 WO2007111486 A1 WO 2007111486A1
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WIPO (PCT)
Prior art keywords
clients
inspection
kit
stage
food safety
Prior art date
Application number
PCT/KR2007/001532
Other languages
French (fr)
Inventor
Hyo-Yeong Jung
Tae-Young Heo
Original Assignee
Hyo-Yeong Jung
Tae-Young Heo
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Hyo-Yeong Jung, Tae-Young Heo filed Critical Hyo-Yeong Jung
Publication of WO2007111486A1 publication Critical patent/WO2007111486A1/en

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/087Inventory or stock management, e.g. order filling, procurement or balancing against orders
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0639Performance analysis of employees; Performance analysis of enterprise or organisation operations
    • G06Q10/06395Quality analysis or management

Definitions

  • the present invention involves the technology that relates to the field of hygiene, particularly to a method and system for providing food safety management for the clients engaged in food businesses. Specifically, it involves a method and system that allows clients to input their information, automatically produces an inspection kit suitable for each client s inspection request, mail it out to clients, automatically interpret the inspection kit returned from clients, and provide clients with inspection results as well as relevant consulting information in order to ensure that clients can check their food safety conditions and address any areas desired for improvement.
  • the food safety management method and system of the present invention developed to solve the above-mentioned problems is aimed at analyzing the client information, automatically determining the areas needed for inspection and producing the quantity of inspection kit, mailing it out to clients, automatically interpreting the level of contamination based on the returned inspection kit, and finally providing the necessary inspection results.
  • the inspection results include detailed explanation on each data figure to facilitate clients understanding of the results, and clients can obtain additional overall consultation upon request.
  • the food safety management services of the present invention developed to achieve the above-mentioned objectives involve the following procedure in the scope of inspecting clients food safety conditions and providing solutions: [6] [7] Stage 1: Receive the clients access request signal and verify their membership status; [8] Stage 2: For non-member clients, register them as members by requesting them to input their details and store them. For member clients, allow their access to the system; [9] Stage 3: Produce an inspection kit based on the clients order details and mail out the kit and manual to clients; [10] Stage 4: Clients receive the kit and manual, perform sampling by using the inspecting kit and following the manual, and return the inspection kit; [11] Stage 5: Interpret the data included in the returned inspection kit
  • Stage 6 Produce an inspection result table from the interpreted data and relevant consulting information
  • Stage 7 Notify clients of the inspection results.
  • the food safety management system of the present invention which is designed to provide services via above-mentioned procedure, consists of three divisions, which are the client division that comprises the clients who wish to obtain food safety management services, the server system division that inspects clients food safety conditions and notify clients of inspection results, and the consultant division that analyzes inspection results and suggests solutions.
  • the server system includes the following devices:
  • Access Device to receive the access request signals from the client division and check clients membership status, requesting non-member clients to input their details to grant their membership while allowing member-clients to access the system;
  • Control Device to manage data bases, such as the membership data base that stores client information for member-clients, the inspection information data base that stores inspection analysis data and consultation details, and the consulting information data base that stores standardized consultation information;
  • the present invention provides an effective way to systematically manage a number of clients food safety conditions, with the least manpower involved, because it can automatically produce the required type and the quantity of inspection kit based on client information, and control the clients food safety conditions by mailing out and collecting the inspection kit regularly and continually.
  • the present invention enables clients to better understand inspection results and take corrective actions since it provides them with inspection results, which are automatically stored in the above Decoding Device, as well as relevant consulting information. Furthermore, the present invention is considered useful as it provides particular clients with high quality tailor-made consulting services at a low price by enabling them to receive additional consultation services.
  • Drawing 1 is a block drawing that shows the illustrated system structure
  • Drawing 2 is a flow chart that shows the illustrated operational sequences
  • Drawing 3 is a flow chart that shows the illustrated procedure of verifying inspection results. Best Mode for Carrying Out the Invention
  • Drawing 1 is a block drawing that shows the system structure consisting of three divisions of client division (100), server system division (200) and consultant division (300). It shows an example of the process of food safety management services based on the present invention.
  • Clients can access the server system through the Access Device (210) via the
  • the Access Device checks the membership status of clients, requests non-member clients to register as member and create the membership data base (231), which stores client information recorded at the time of registration, operating together with Operating Device and Control Device (230).
  • the inspection kit (400) produced in the above-mentioned stages are mailed out to clients, and it is recommendable to send the manual with the inspection kit.
  • the inspection kit (500) is touched with the areas necessary to check the level of contamination from microorganism and remains cultivated for a certain period of time until the number of microorganism that exists in the areas touched with the inspection kit grows big enough for bare eyes to recognize.
  • the inspection kit is designed to read the number of microorganism and check the level of contamination.
  • the clients who have received the inspection kit (500) leave the inspection kit (500) in the areas to be inspected, seal it after a certain period of exposure time and return it to the service provider of the present invention. At this time, it is desirable for the inspection kit (500) to include a barcode or other printing to identify the category of inspected areas and client information.
  • the inspection kit (500) is returned in the above stage, the type and quantity of microorganism existing in the inspected areas are interpreted by putting the samples through the Decoding Device (250) when a certain period of time has passed after the sampling.
  • the above Decoding Device (250) scans the color and density of the cultivated microorganism in the inspection kit (220) and transfers the results to the Operating Device (220) which produces the type and quantity of the contaminants based on the above data and temporarily stores it in the inspection information data base (232).
  • the explanations and corrective actions for the relevant situations based on the type and quantity of microorganism detected from each inspection subject are already prepared and stored in the consulting information data base (233).
  • the Operating Device (220) matches the inspection results temporarily stored in the inspection information data base (232) with the consulting information stored in the consulting information data base (233) and stores it in the inspection information data base (232).
  • clients are notified via email and SMS, which are automatically sent out to clients, that the inspection results become available in the system for their access and confirmation.
  • Drawing 3 is a flow chart that shows the illustrated operational sequences to verify the inspection results. If the clients who have received the inspection results access the system and request for verification of the inspection information, the client can print out the inspection result table including the basic consultation details and verify it.
  • the request signal is sent to consultants. It is desirable that the consultants who have received the signal access the system analyze the data included in the inspection result table, add advanced consulting information, store such advanced consulting information in the inspection information data base (232), and finally send a notification to clients for their verification.
  • the present invention can be widely used in the fields of hygiene industry, particularly in the area of providing continued inspection and improvement of food safety conditions in food manufacturing or treatment factories as well as large cafeterias, which supply food products for a number of people, in order to prevent outbreak of various types of diseases caused by contaminated food products.

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  • Human Resources & Organizations (AREA)
  • Engineering & Computer Science (AREA)
  • Economics (AREA)
  • Entrepreneurship & Innovation (AREA)
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  • Quality & Reliability (AREA)
  • Theoretical Computer Science (AREA)
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Abstract

The present invention involves a method and system to provide services for automatically producing an inspection kit based on the clients input data, mailing out the inspection kit to clients, automatically interpreting information included in the inspection kit returned from clients, providing inspection results by category and relevant consulting information, and helping clients check their food safety conditions and take corrective actions.

Description

Description
METHOD AND SYSTEM FOR PROVIDING FOOD SAFETY
MANAGEMENT SERVICE
Technical Field
[1] The present invention involves the technology that relates to the field of hygiene, particularly to a method and system for providing food safety management for the clients engaged in food businesses. Specifically, it involves a method and system that allows clients to input their information, automatically produces an inspection kit suitable for each client s inspection request, mail it out to clients, automatically interpret the inspection kit returned from clients, and provide clients with inspection results as well as relevant consulting information in order to ensure that clients can check their food safety conditions and address any areas desired for improvement. Background Art
[2] As people become more interested in the wellbeing life style these days, there is a growing concern for food safety conditions of food manufacturers or sellers, which results in the increasing demand for the services that provide the food manufactures or sellers with food safety inspection and possible solutions to the problems that they experience.
[3] For the factories of large food companies, various types of franchise stores, school cafeterias and large food stores, it is necessary to check the level of microorganism existing in kitchen utensils, tables and chopping boards moving through food handlers hands or in the manufacturing process, and to continue controlling and improving the areas where the level of microorganism exceeds the standard limit. As there is a limit, however, for food handlers to control hygiene conditions themselves, the safety inspectors of food companies or public servants of the relevant public offices have had to carry out regular inspections, which leads to the situation where it is difficult to maintain perfect control on food safety due to considerable lack of qualified inspectors of public offices to perform regular inspections on thousands of food handling locations.
Disclosure of Invention
Technical Problem
[4] The food safety management method and system of the present invention developed to solve the above-mentioned problems is aimed at analyzing the client information, automatically determining the areas needed for inspection and producing the quantity of inspection kit, mailing it out to clients, automatically interpreting the level of contamination based on the returned inspection kit, and finally providing the necessary inspection results. The inspection results include detailed explanation on each data figure to facilitate clients understanding of the results, and clients can obtain additional overall consultation upon request.
Technical Solution [5] The food safety management services of the present invention developed to achieve the above-mentioned objectives involve the following procedure in the scope of inspecting clients food safety conditions and providing solutions: [6] [7] Stage 1: Receive the clients access request signal and verify their membership status; [8] Stage 2: For non-member clients, register them as members by requesting them to input their details and store them. For member clients, allow their access to the system; [9] Stage 3: Produce an inspection kit based on the clients order details and mail out the kit and manual to clients; [10] Stage 4: Clients receive the kit and manual, perform sampling by using the inspecting kit and following the manual, and return the inspection kit; [11] Stage 5: Interpret the data included in the returned inspection kit
[12] Stage 6: Produce an inspection result table from the interpreted data and relevant consulting information;
[13] Stage 7: Notify clients of the inspection results.
[14] In addition, it is desirable to include the following additional stages:
[15] Stage 8: Mail out the inspection result table and consulting request to consultants in case the clients who have received the above inspection results request for additional consultation; [16] Stage 9: Receive the data analysis and consultation details from the consultants and inform the clients accordingly. [17] The food safety management system of the present invention, which is designed to provide services via above-mentioned procedure, consists of three divisions, which are the client division that comprises the clients who wish to obtain food safety management services, the server system division that inspects clients food safety conditions and notify clients of inspection results, and the consultant division that analyzes inspection results and suggests solutions. [18] The server system includes the following devices:
[19] Access Device to receive the access request signals from the client division and check clients membership status, requesting non-member clients to input their details to grant their membership while allowing member-clients to access the system; [20] Control Device to manage data bases, such as the membership data base that stores client information for member-clients, the inspection information data base that stores inspection analysis data and consultation details, and the consulting information data base that stores standardized consultation information;
[21] Mailing/Collecting Device to mail out inspection kit to clients for their check on food safety conditions and receive the inspection kit returned from clients;
[22] Decoding Device to interpret the returned inspection kit;
[23] Operating Device to operate the system in the range of creating membership data base based on the details of clients who have accessed the system, producing the list of items to be included in the inspection kit based on clients food safety inspection requests, allowing the above Mailing/Collecting Device to mail out inspection kit, storing interpreted data in the inspection information data base, retrieve consulting information relevant to the inspection data from the consulting information data base, storing consulting information as well as the inspection data in the inspection information data base, and finally informing clients of inspection results.
Advantageous Effects
[24] The present invention provides an effective way to systematically manage a number of clients food safety conditions, with the least manpower involved, because it can automatically produce the required type and the quantity of inspection kit based on client information, and control the clients food safety conditions by mailing out and collecting the inspection kit regularly and continually.
[25] In addition, the present invention enables clients to better understand inspection results and take corrective actions since it provides them with inspection results, which are automatically stored in the above Decoding Device, as well as relevant consulting information. Furthermore, the present invention is considered useful as it provides particular clients with high quality tailor-made consulting services at a low price by enabling them to receive additional consultation services. Brief Description of the Drawings
[26] Drawing 1 is a block drawing that shows the illustrated system structure;
[27] Drawing 2 is a flow chart that shows the illustrated operational sequences;
[28] Drawing 3 is a flow chart that shows the illustrated procedure of verifying inspection results. Best Mode for Carrying Out the Invention
[29] The structure of the present invention and the method of its implementation will be explained in more details below.
[30] Drawing 1 is a block drawing that shows the system structure consisting of three divisions of client division (100), server system division (200) and consultant division (300). It shows an example of the process of food safety management services based on the present invention.
[31] Clients can access the server system through the Access Device (210) via the
Internet (400). At this time, the Access Device checks the membership status of clients, requests non-member clients to register as member and create the membership data base (231), which stores client information recorded at the time of registration, operating together with Operating Device and Control Device (230).
[32] In the mean time, if member clients request for access, they are asked to further provide the type and quantity of the inspection areas by category. The provided data are additionally stored in the membership data base (231), and the Operating Device (220) analyzes the stored data and produces the type and quantity of inspection kit (500) by each category.
[33] The inspection kit (400) produced in the above-mentioned stages are mailed out to clients, and it is recommendable to send the manual with the inspection kit.
[34] The inspection kit (500) is touched with the areas necessary to check the level of contamination from microorganism and remains cultivated for a certain period of time until the number of microorganism that exists in the areas touched with the inspection kit grows big enough for bare eyes to recognize. The inspection kit is designed to read the number of microorganism and check the level of contamination. The clients who have received the inspection kit (500) leave the inspection kit (500) in the areas to be inspected, seal it after a certain period of exposure time and return it to the service provider of the present invention. At this time, it is desirable for the inspection kit (500) to include a barcode or other printing to identify the category of inspected areas and client information.
[35] Once the inspection kit (500) is returned in the above stage, the type and quantity of microorganism existing in the inspected areas are interpreted by putting the samples through the Decoding Device (250) when a certain period of time has passed after the sampling. At this time, the above Decoding Device (250) scans the color and density of the cultivated microorganism in the inspection kit (220) and transfers the results to the Operating Device (220) which produces the type and quantity of the contaminants based on the above data and temporarily stores it in the inspection information data base (232).
[36] In the mean time, the explanations and corrective actions for the relevant situations based on the type and quantity of microorganism detected from each inspection subject (e.g. knife, chopping board, handler s hands, sink, refrigerator) are already prepared and stored in the consulting information data base (233). The Operating Device (220) matches the inspection results temporarily stored in the inspection information data base (232) with the consulting information stored in the consulting information data base (233) and stores it in the inspection information data base (232). When the above procedure is completed, clients are notified via email and SMS, which are automatically sent out to clients, that the inspection results become available in the system for their access and confirmation.
[37] Drawing 3 is a flow chart that shows the illustrated operational sequences to verify the inspection results. If the clients who have received the inspection results access the system and request for verification of the inspection information, the client can print out the inspection result table including the basic consultation details and verify it.
[38] Meanwhile, if clients request for additional consultation, the request signal is sent to consultants. It is desirable that the consultants who have received the signal access the system analyze the data included in the inspection result table, add advanced consulting information, store such advanced consulting information in the inspection information data base (232), and finally send a notification to clients for their verification.
[39] For clients, it is recommended that they issue ID cards for people in different ranks, such as their executives, store managers, and employees, and allow them to access the system. It is also desirable to keep a limited access to the inspection results for those who belong to different ranks. In addition, it is important to ensure that the system operator is not allowed to access or change the inspection results, considering that clients confidential information might leak if the operator of the server system division (200) can access or change the inspection results freely.
[40]
Industrial Applicability
[41] The present invention can be widely used in the fields of hygiene industry, particularly in the area of providing continued inspection and improvement of food safety conditions in food manufacturing or treatment factories as well as large cafeterias, which supply food products for a number of people, in order to prevent outbreak of various types of diseases caused by contaminated food products.

Claims

Claims
[1] The food safety management service for providing clients with inspection on fo od safety conditions upon their request and suggesting solutions includes following stages:
Stage 1: Receive the clients access request signal and verify their membership status;
Stage 2: For non-member clients, register them as member by requesting them to input their information and store it while for member clients, allow their access to the system;
Stage 3: Produce an inspection kit based on clients order details and mail out the kit and manual;
Stage 4: Clients receive the kit and manual, perform sampling by using the inspecting kit and following the manual, and return the inspection kit; Stage 5: Interpret the data included in the returned inspection kit Stage 6: Produce an inspection result table from the interpreted data and relevant consulting information; Stage 7: Notify clients of the inspection results.
[2] The food safety management service also includes the following stages:
Stage 8: Send the inspection result table and consulting request to consultants in case the clients who have received the above inspection results request for additional consultation;
Stage 9: Receive the data analysis and consulting information from the consultants and inform the clients accordingly.
[3] The food safety management service consists of three divisions, which are the client division that comprises the clients who wish to obtain the food safety management service, the server system division that inspects clients food safety conditions and notify clients of inspection results, and the consultant division that analyzes the inspection results and suggest solutions. The server system includes the following devices:
Access Device to receive the access request signals from the client division and check the clients membership status, requesting non-member clients to input their details to grant their membership while allowing member-clients to access the system;
Control Device to manage data bases, such as the membership data base that stores client information for the member-clients, the inspection information data base that stores inspection kit analysis data and consultation details, the consulting information data base that stores standardized consulting information; Mailing/Collecting Device to mail out inspection kit to clients to check their food safety conditions and receive the inspection kit returned from the clients; Decoding Device to interpret the returned inspection kit; Operating Device to operate the system, in the range of creating membership data base according to input data of member-clients, producing the list of items to be included in the inspection kit based on clients food safety inspection requests, allowing the above Mailing/Collecting Device to mail out inspection kit to clients, storing interpreted data in the inspection information data base, retrieving the relevant consulting information from the consulting information data base, storing consulting information as well as the inspection data in the inspection information data base, and finally informing clients accordingly.
PCT/KR2007/001532 2006-03-29 2007-03-29 Method and system for providing food safety management service WO2007111486A1 (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
KR10-2006-0028275 2006-03-29
KR1020060028275A KR20060032988A (en) 2006-03-29 2006-03-29 Method and system for providing food saftey management service

Publications (1)

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WO2007111486A1 true WO2007111486A1 (en) 2007-10-04

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WO (1) WO2007111486A1 (en)

Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR20010025585A (en) * 2001-01-09 2001-04-06 박강규 Online Business Consulting Method and System Using Internet
KR20030041635A (en) * 2001-11-21 2003-05-27 주식회사 태평양 Method for providing a make-up information of a customer individual matching type based on the internet
KR20040090319A (en) * 2003-04-17 2004-10-22 한국쓰리엠 주식회사 Sanitary inspection service method

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR20010025585A (en) * 2001-01-09 2001-04-06 박강규 Online Business Consulting Method and System Using Internet
KR20030041635A (en) * 2001-11-21 2003-05-27 주식회사 태평양 Method for providing a make-up information of a customer individual matching type based on the internet
KR20040090319A (en) * 2003-04-17 2004-10-22 한국쓰리엠 주식회사 Sanitary inspection service method

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