WO2007058522A1 - Method and system for composing a personalized message - Google Patents

Method and system for composing a personalized message Download PDF

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Publication number
WO2007058522A1
WO2007058522A1 PCT/NL2005/050042 NL2005050042W WO2007058522A1 WO 2007058522 A1 WO2007058522 A1 WO 2007058522A1 NL 2005050042 W NL2005050042 W NL 2005050042W WO 2007058522 A1 WO2007058522 A1 WO 2007058522A1
Authority
WO
WIPO (PCT)
Prior art keywords
message
personalized message
personalized
over
standardized
Prior art date
Application number
PCT/NL2005/050042
Other languages
French (fr)
Inventor
Ilja Bobbert
Original Assignee
Navtion B.V.
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Navtion B.V. filed Critical Navtion B.V.
Priority to PCT/NL2005/050042 priority Critical patent/WO2007058522A1/en
Priority to PCT/NL2006/050126 priority patent/WO2007058532A1/en
Publication of WO2007058522A1 publication Critical patent/WO2007058522A1/en

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Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533Voice mail systems
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04Real-time or near real-time messaging, e.g. instant messaging [IM]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/06Message adaptation to terminal or network requirements
    • H04L51/066Format adaptation, e.g. format conversion or compression
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21Monitoring or handling of messages
    • H04L51/214Monitoring or handling of messages using selective forwarding
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2203/00Aspects of automatic or semi-automatic exchanges
    • H04M2203/20Aspects of automatic or semi-automatic exchanges related to features of supplementary services
    • H04M2203/2083Confirmation by serviced party
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2203/00Aspects of automatic or semi-automatic exchanges
    • H04M2203/30Aspects of automatic or semi-automatic exchanges related to audio recordings in general
    • H04M2203/301Management of recordings
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2203/00Aspects of automatic or semi-automatic exchanges
    • H04M2203/45Aspects of automatic or semi-automatic exchanges related to voicemail messaging
    • H04M2203/4554Sender-side editing

Definitions

  • the invention relates to the field of electric communication over one or more communication networks. More specifically, the invention relates to the field of composing a personalized message for a recipient device and preferably delivering this personalized message to this recipient device over one or more communication networks.
  • the greeting card industry has adopted some electronic technologies. On the Internet, various websites offer electronic cards. However, with electronic cards, the card is actually only a link which requires significant action from the recipient, the sender does not always know whether the recipient received the actual message and this type of messaging leaves only very little room for personalization.
  • JP 2000-181677 discloses a method and device for attaching voice to a greeting card.
  • a greeting card is uploaded to a contents server from a user device through a network.
  • the user receives an ID and password.
  • the user dials a phone number, enters the ID and password and records voice desired to be attached to the greeting card from a telephone 5.
  • a voice data receiving means transfers the user voice to the server through the network.
  • the server forms a link between the transferred voice and the greeting card.
  • the greeting card can be browsed over the internet and, by clicking the link, the voice message of the user can be heard.
  • a disadvantage of this method is that the recipient is required to take considerable action. For example, the recipient should connect to the internet to verify whether there is a message for him and, in order to access the voice message, he is required to select the link to this message before it opens. Moreover, the recipient should have an adequately installed sound card in his device. Also, the sender of the message is required to prepare the greeting card himself, which is time consuming and may require special software.
  • US 5,146,487 discloses a method for creating and composing an audio text message.
  • the method is employed in conjunction with an audio test or interactive voice mail system which enables a caller utilizing a telephone system to direct the system to deliver a message to a particular person at a specified phone number, date and time.
  • the caller may select a particular message from a list of messages which is to be deliv- ered and may record a personal message for incorporation into the selected message or to be added to the selected message.
  • the name of a person who is to receive the call can be uniquely identified. Prompting for the recipient's telephone number and the date and time at which the message should be delivered and composing the actual message in preparation for its delivery is also performed.
  • WO 96/37067 discloses a telephony based delivery system of messages containing selected greetings.
  • a telephony based electronic voice greeting card service is embodied within an ad- junct processing system communicatively connected to a toll switching office of a public switched telephone network.
  • the voice card system comprises a service controller, a storage node, an attendant controller and attendant services.
  • the service controller is responsible for automatic processing of incoming and outgoing calls to provide the functionality for capturing new voice card messages, delivering voice card messages and status query of previously captured messages.
  • the storage node provides a database of captured voice card message records, and the attendant controller in conjunction with the attendant services function to provide manual assistance to users.
  • the voice card system allows a person, through use of a telephone, to create customized audio greeting cards by accessing various greetings through a comprehensive menu interface.
  • the person is able to personalize a greeting by using his own voice to record a personal introduction and good-bye, and has flexibility in scheduling delivery of the greeting to a future point in time.
  • US 5,146,487 and WO 96/37067 comprise improvements over the method of JP 2000-181677 in that the number of actions to be conducted by the recipient is reduced.
  • the selection call is a long, complex and tedious process.
  • the selection of choices for the sender is very limited, which limits the personalization aspect of such system, the pre-listen possibility is very restricted and the call flow is error sensitive.
  • the systems do not allow to select the greeting and personalize the greeting with a personal voice message on two different points in time. This may e.g. be important in situations wherein one person (for example a parent) is to select a greeting card and another person (for example a child, a grandparent or a group of people) likes to personalize the greeting later on.
  • the invention provides a method of composing a personalized message and delivering said message to a recipient device over a network capable of transmitting speech signals.
  • the method comprises the step of presenting a plurality of standard- ized message parts over a communication network on a display panel of a user device.
  • the method comprises the step of receiving a selection signal over said communication network from said user device, said selection signal comprising the selection of at least one of said standardized message parts for said personalized message and the step of receiving a speech signal over a network capable of transmitting speech signals as a personalized message part for said personalized message.
  • the method comprises the step of combining said at least one standardized message part and said personalized message part by means of or on the basis of a unique code to compose said personalized message.
  • the method may furthermore involve the step of forwarding said personalized message comprising said standardized message part and said personalized message part to said recipient device for delivery of said personalized message.
  • the invention also provides a system capable of composing a personalized message and delivering said message to a recipient device over a network capable of transmitting speech signals.
  • the system comprises means for presenting a plurality of standardized message parts over a communication network on a display panel of a user device.
  • the system comprises means for receiving a selection signal over said communication network from said user device, said selection signal comprising the selection of at least one of said standardized message parts for said personalized message and means for receiving a speech signal over a network capable of transmitting speech signals as a personalized message part for said personalized message.
  • the system comprises means for combining said at least one standardized message part and said personalized message part by means of or on the basis of a unique code to compose said personalized message.
  • the system comprises means for forwarding said personalized message comprising said standardized message part and said personalized message part to said recipient device for delivery of said personalized message.
  • the method and system according to the invention are user-friendly for both the sender and the recipient of the per- sonalized message.
  • the sender may select the standardized message part out of a plurality of, preferably categorized, standardized message parts from a display panel of a user device and is not required to either prepare this message part himself or to select the standardized message part during a long, com- plex and tedious telephone call out of a necessarily limited number of standardized message parts.
  • the sender can personalize his message by placing a call and record his speech, which is connected to the suitably selected standardized message part.
  • both the standardized message part and the personalized message part consist of sound mes- sages, such that the recipient receives a fully audible personalized message.
  • the standardized message part may comprise one or more images, movies or other picture-based content. It should be appreciated that both the standardized message part and the personalized message part may be received from a single user device capable of connecting both to the communication network and a network capable of transmitting speech signals, e.g. a mobile telephone device capable of connecting to a data communication network and a telephone network.
  • the embodiment of the invention as defined in claims 2 and 17 is advantageous in that it presents an efficient manner of providing the unique code to a sender via one of the networks available to this sender and to receive this code from the sender via the other network in order to combine the standardized message part and the personalized message part for composing the personalized message.
  • the embodiment of the invention as defined in claims 3 and 18 provides for a suitable and readily available communication network enabling a sender to select from a plurality of standardized message parts as a part of the personalized mes- sage .
  • the embodiment of the invention as defined in claims 4 and 20 provides for a fully audible personalized message that can be conveniently delivered to a recipient device over a network capable of transmitting speech, such as a telephone network.
  • the embodiment of the invention as defined in claim 5 provides a suitable method for easy selection of a desired standardized message part from a considerable amount of available standardized message parts.
  • the embodiment of the invention as defined in claim 6 provides the advantage that it enables a sender to sample the standardized message part or parts (e.g. pre-listen to the standardized message audio part) before he selects the standardized message part he desires.
  • the embodiment of the invention as defined in claim 7 provides for the advantage that it allows the sender of the personalized message to type e.g. the recipients name or another text and to include this text into a sound file that is forwarded to the recipient device.
  • the embodiment of the invention as defined in claim 8 allows the sender of the personalized message to schedule the delivery of the message to the recipient device. Moreover, typing of the telephone number of the recipient device is less prone to error than a voice recognition engine of a telephone service.
  • the sender may be offered to indicate whether or not the personalized message may be stored in a voice mail box of the recipient device.
  • the embodiment of the invention as defined in claim 9 provides a suitable way of charging the sender of the personal- ized message for the rendered service.
  • the embodiment of the invention as defined in claim 10 allows the sender of the personalized message to cancel and/or amend the message or a part thereof before it is delivered to the recipient device.
  • Such a service is particularly advantageous in that an embodiment of the invention allows to compose and store the message and schedule delivery of the message well ahead of the actual delivery of the message. As circumstances may change between the time of storage of the message and the delivery of the message, the cancellation option is very much desired.
  • the embodiment of the invention as defined in claim 11 provides the advantage that, when a person takes a call on the recipient device for which the personalized message is not intended, this person may refuse the delivery of the personalized message.
  • the method and system may provide this person with the option to give in new delivery data for the personalized mes- sage.
  • the embodiment of the invention as defined in claim 13 provides a method to verify if the person that takes the call on the recipient device is the intended recipient .
  • the embodiment of the invention as defined in claim 14 allows the recipient to store the personalized message for a certain period of time.
  • the embodiment of the invention as defined in claim 15 provides for a confirmation to the sender that the personalized message has been delivered.
  • the invention further provides a method and system as defined in claims 16 and 23.
  • the method and system allow delivery of a personalized message without the sender being recognized by his voice. Such an anonymous delivery may prove advantageous for certain occasions, such as Valentine's day.
  • the invention also relates to a combination of the previous claims, as well as individual aspects, features or means of one or more of these claims.
  • the invention also relates to any indi- vidual means of a system capable of performing the method according to the invention. Further embodiments and advantages thereof will be described in the detailed description of the drawings.
  • FIG. 1 shows a system capable of composing a personalized message and delivering said message to a recipient device over a network capable of transmitting speech signals according to an embodiment of the invention
  • FIG. 2 shows a process diagram of using the system of
  • FIG. 1 according to an embodiment of the invention
  • FIGS. 3A and 3B show illustrations of a display panel of a user device for selection of a standardized message part and for indicating further delivery data
  • FIG. 4 shows a process diagram according to a further embodiment of the invention.
  • FIG. 1 shows a first user device 1 with a display panel 2 connectable via a communication network 3 to a standardized message part server 4 storing or having access to standardized message parts SP.
  • FIG. 1 shows a second user device 5 connectable to a first network 6 capable of transmitting speech signals to a message composing device 7 capable of composing personalized messages P.
  • the message composing device 7 has a text-to-voice engine 8, a processor 9 with a scheduling engine 10 and a storage medium 11.
  • the message composing device 7 is connectable to a second network 12 capable of transmitting speech signals to deliver the personalized message P to a re- cipient device 13.
  • the user device 1 may comprise a personal computer and/or another suitable device comprising a display panel 2, in- eluding a television, a set-top box connectable to a television, a television connectable to a media specific personal computer (such as Microsoft Media Center) , a large display telephone or mobile phone, a UMTS/GPRS enabled mobile phone, an i-Mode phone, etc.
  • a media specific personal computer such as Microsoft Media Center
  • the communication network 3 comprises a network capable of transmitting data, including an IP-network (Internet) .
  • the network 3 should be capable of transmitting data to and from the user device 1 concerning the standardized message parts SP of the personal message P.
  • the user of the user device 1 is allowed to browse on the display panel 2 through the plurality of standardized message parts SP stored at the server 4, as will be further explained with reference to FIG. 3A.
  • the standardized message part server 4 is a conven- tional server known as such to the man skilled in the art.
  • the server 4 stores or has access to a plurality of standardized message parts SP, preferably being sound files.
  • the second user device 5 may be a conventional telephone communicating with the message composing device 7 over a wired network or a cellular or mobile telephone communicating with the message composing device 7 over a first (partly) wireless network 6. Both the wired and wireless network are capable of transmitting speech signals, known as such to the man skilled in the art. A customized or personalized message part PP can be communicated over the first network 6 to the message composing device 7.
  • the message composing device 7 is arranged to compose a personalized message P from the standardized message part SP and the personalized message part PP, as will be explained hereinaf- ter in further detail.
  • the message composing device 7 may further be arranged to forward the personalized message P to the recipient device 13 over the second network 12.
  • the second network 12 may be a wired and/or wireless network.
  • the first network 6 and sec- ond network 12 may be the same network.
  • the recipient device 13 may be any type of device capable of connecting to the network 12 for transmitting speech signals.
  • this selection process may also be performed by means of the second user device 5, if this device is capable of establishing a communicative connection with the standardized message part server 4 over the communication network 3 or another network (not shown) .
  • This connection is illustrated by the dashed arrow A.
  • the user device 5 should be capable to both establish a data connection with the server 4 and a speech connection with the message composing device 7.
  • the user device 1 may be capable of transmitting speech signals over the data communication network 3, e.g. by means of voice over IP (VoIP) to provide the personalized message part PP.
  • VoIP voice over IP
  • the user device 1 may be employed both to select the standardized message part SP over the data communication network 3 and to record the personalized message part PP over the VoIP communication network 3.
  • FIGS. 2-4 the personalized message is a full sound message.
  • the recipient device 13 is capable of displaying images or movies
  • the standardized message parts SP may (partly) have a visual content.
  • FIG. 2 shows a process diagram according to an embodiment of the invention.
  • the user connects with his user device 1 to the server 4, preferably via the Internet 3 in step 21 which server returns in step 22 categories C1-C5 of occasions and multimedia files, as shown in FIG. 3A, through which the user can browse.
  • the user selects a category C1-C5 relating to an occasion (such as Birthday, Christmas, Father's Day, Just Married, etc.) and may be steered to a selection of genres and categories of multimedia files, consisting of sound files (music types, movie sound bites, verbs & verses, famous sayings, etc.) .
  • the user selects a certain genre within the category.
  • the user is automatically presented a selection of multimedia files SPi j (i indicates the category Ci, j indicates the file) , consisting of sound files (music types, movie sound bites, verbs & verses, famous sayings, etc.)/ the user can pre-listen to samples of the multimedia files SPi j via a media player (e.g. RealOne Player, Windows Media Player, Sony Sonic Stage, Apple iTunes, Music Sampler, etc.) installed on his user device 1.
  • a media player e.g. RealOne Player, Windows Media Player, Sony Sonic Stage, Apple iTunes, Music Sampler, etc.
  • the server 4 receives a pre-selection signal from the user device 1.
  • the user makes a selection in step 23 of the desired multimedia file SP and is steered in step 24 a specific server page where the user may input the delivery phone number (DPN) of the recipient device 13, the telephone number for delivery confirmation (CONF) or error message of e.g. the second user device 5, the exact date (D) and time (T) of delivery, and optionally, the choice whether the personalized message P to be composed may also be delivered on a voice mail box (VMB) of the recipient device 13 or that the message composing device 7 is required to continue trying to connect to the recipient device 13.
  • VMB voice mail box
  • This server page is schematically illustrated in FIG. 3B. From the user device 1 these delivery data are communicated to the server 4 in step 25.
  • the server 4 subsequently generates and displays automatically a unique code in step 26 and displays a (toll) phone number on the display panel 2 of the user device 1.
  • the user calls into the message composing device 7 over the first network 6 by means of the second user terminal 5 in step 27 and optionally listens to a welcome message in step 28 after which the user types or speaks in the unique code in step 29 and receives permission by the message composing device 7 to start recording the personalized message part PP in step 30. It should be appreciated that step 27 may be delayed after having received the unique code as long as the unique code provided in step 26 is valid.
  • the user provides the personalized message part by means of the second user device 5 over the network 6 in step 31 by having the system record his speech e.g. the name of the user/sender, the recipient's name, a personal introduction and/or a personal good-bye.
  • the message composing device 7 may be supported by an automated speech recognition system and text- to-voice and/or voice-to-text engine 8, represented by the proc- essor 9. This enables the user to enter the recipient's name or a message into the server by typing the name or message, and the system will automatically generate a spoken name or spoken message, which can be dynamically included in the multimedia message SP (for example mixed into a song, a lyric or verse) .
  • the user may optionally listen to the personalized voice message part PP in step 32 and confirm in step 33 that he is satisfied with the message part PP. The user then terminates the call by disconnecting the second user device 5.
  • the server 4 and message composing device 7 connect the standardized multimedia message part SP to the personalized voice message part PP via the unique code to automatically compose the personalized message P.
  • the message composing device 7 stores the composed message P on the storage medium 11 on the message composing device 7 until the date (D) and time (T) of delivery, indicated by the in step 24/25.
  • the scheduling engine 10 of the message composing device 7 triggers forwarding of the composed personal message P via a dialer which dials the recipients phone number in step 36. If the call is an- swered an automated speech recognition engine (not shown) of the message composing device 7 'listens' to the answering speech and detects a silence of for example 1 or 2 seconds and interprets this as the delivery moment.
  • the system automatically delivers the audio based personalized message P in step 37.
  • the recipient may now store the personalized message P by selecting a storage option e.g. via Interactive Voice Response (IVR) , dial tone (DMTF) or via automated speech recognition.
  • IVR Interactive Voice Response
  • DMTF dial tone
  • the recipient receives a specific number and can call at a later point in time a (toll) number to re-listen to the personalized message P by providing the unique code .
  • the message composing device 7 may optionally ask via automated speech recognition for caller identification (not shown in FIG. 2) .
  • the operation of this option may be as follows. If the recipient unit 13 answers the call, the message composing device 7 introduces the greeting service and prompts that a personalized message awaits with the sender's and recipient's names being presented. The person answering the call may accept delivery if he or she is the intended recipient or otherwise may reject delivery in which case the message composing device 7 may automatically attempt redelivery at a later time.
  • the person rejecting delivery may specify a time for the subsequent redelivery attempt.
  • the sender of the personalized message P has selected the option to (also) deliver the message into a voice mail box associated with the recipient device 13 (not shown in FIG. 2) .
  • the automated speech recognition engine detects a silence of for example 1 or 2 sec- onds and interprets this as a trigger to start delivering the personalized message P into the voice mail box or interprets a beep as a trigger to start delivering the personalized message P into the voice mail box.
  • the user may wish a delivery confirmation. This can be done automatically e.g. by notifying the second user terminal 5 from the message composing device 7 after delivery as indicated in step 38.
  • notification or confirmation may be arranged by having the user make to dial a phone number and enter the unique code, by receiving an email, a telephone call, electronic message or short messaging service (SMS) message.
  • SMS short messaging service
  • the second user device 5 may be capable of performing the operations of the user device 1 or vice versa, as already mentioned above, in which case the lines for the first user device 1 and the second user device 5 in the process diagram of FIG. 2 coincide. Furthermore, it should be noted that the sequence of steps of FIG. 2 is not mandatory.
  • the sender of the personalized message P may decide to first prepare the personalized message part PP from the second user device 5, receive the unique code from the message composing device 7, contact the server 4 either by the first user device 1 or by the second user device 5, enter the unique code and select the standardized message part SP afterwards .
  • the personalized message P should not necessarily be composed by the message composing device 7 directly, but the composition may e.g. be delayed until the moment of actual delivery of the personalized message P.
  • the selected standardized message part SP may be kept stored in the server 4 until it is retrieved by the message composing device 7.
  • server 4 and the message composing device 7 for performing one or more of the above-described tasks may be integrated into a single system or be distributed over several units or components.
  • parts of the components of the message composing device 7 may be integrated with the server 4 and/or vice versa.
  • FIG. 4 shows a process diagram according to a further embodiment of the invention.
  • the user connects with his user device 1 to the server
  • step 41 which server returns in step 42 categories C1-C5 of occasions and multimedia files, as shown in FIG. 3A, through which the user can browse as described already with reference to FIG. 2.
  • the user selects a category C1-C5 relating to an occasion, such as Valentine's Day.
  • the user makes a selection in step 43 of the multimedia file SP and is steered in step 44 a specific server page where the user may input delivery data, described and illustrated with reference to FIG. 3B. From the user device 1 these delivery data are communicated to the server 4 in step 45.
  • the server 4 returns a query for further text for a personalized message part PP in step 46.
  • the user may input text data from the user device 1 for the personalized message part PP (e.g. by means of a key board of a personal computer or a mobile telephone) and transmit these text data in step 46 to the server 4 in step 47.
  • the server 4 transmits the standardized message part SP and the text data to the message composing device 7 in step 48.
  • the text-to-speech engine 8 translates the text to an audible personalized message part PP.
  • the personalized message part comprises a computer-generated voice message that does not allow recognition of the actual sender.
  • the message composing device 7 composes a personalized message P of the standardized message part SP and the personalized message part PP.
  • the message composing device 7 forwards the personalized message P to the recipient device 13 in step 49.
  • a confirmation message 7 may be generated, as described with reference to FIG. 2, and forwarded to the second user device 5 in step 50.
  • Payment of the service described with reference to FIG. 4 may e.g. be accomplished by still making use of the unique code and to require a call to a toll number using this code to pay for the service rendered before the personalized message P is delivered.

Abstract

The invention relates to a method and system for composing a personalized message (P) and delivering said message to a recipient device (13) over a network (12) capable of transmitting speech signals. The method comprises presenting a plurality of standardized message parts (SP) over a communication network (3) on a display panel (2) of a user device (1) and receiving a selection signal over said communication network from said user device, said selection signal comprising the selection of at least one of said standardized message parts for said personalized message. A speech signal is received over a network capable of transmitting speech signals as a personalized message part (PP) for said personalized message. The standardized message part and personalized message part are combined by means of a unique code to compose said personalized message. The personalized message comprising said standardized message part and said personalized message part is forwarded to said recipient device for delivery of said personalized message.

Description

Method and system for composing a personalized message
FIELD OF THE INVENTION
Generally, the invention relates to the field of electric communication over one or more communication networks. More specifically, the invention relates to the field of composing a personalized message for a recipient device and preferably delivering this personalized message to this recipient device over one or more communication networks.
BACKGROUND OF THE INVENTION Traditional greeting cards are paper based products on which textual greetings that relate to special occasions are printed, for example, humorous wishes for birthdays, seasonal wishes at Christmas, "get well soon" wishes when a person is struck by illness and the like. Typically, a person aware of the pending special occasion must travel to a department store or specialty outlet to purchase an appropriate greeting card, write a personal message on the card, address its envelop with the postal address of the intended recipient, obtain and apply sufficient postage to the envelope, and lastly depend upon the postal service for timely delivery of the card.
The greeting card industry has adopted some electronic technologies. On the Internet, various websites offer electronic cards. However, with electronic cards, the card is actually only a link which requires significant action from the recipient, the sender does not always know whether the recipient received the actual message and this type of messaging leaves only very little room for personalization.
JP 2000-181677 discloses a method and device for attaching voice to a greeting card. A greeting card is uploaded to a contents server from a user device through a network. The user receives an ID and password. Next, the user dials a phone number, enters the ID and password and records voice desired to be attached to the greeting card from a telephone 5. A voice data receiving means transfers the user voice to the server through the network. The server forms a link between the transferred voice and the greeting card. The greeting card can be browsed over the internet and, by clicking the link, the voice message of the user can be heard.
A disadvantage of this method is that the recipient is required to take considerable action. For example, the recipient should connect to the internet to verify whether there is a message for him and, in order to access the voice message, he is required to select the link to this message before it opens. Moreover, the recipient should have an adequately installed sound card in his device. Also, the sender of the message is required to prepare the greeting card himself, which is time consuming and may require special software.
US 5,146,487 discloses a method for creating and composing an audio text message. The method is employed in conjunction with an audio test or interactive voice mail system which enables a caller utilizing a telephone system to direct the system to deliver a message to a particular person at a specified phone number, date and time. The caller may select a particular message from a list of messages which is to be deliv- ered and may record a personal message for incorporation into the selected message or to be added to the selected message. The name of a person who is to receive the call can be uniquely identified. Prompting for the recipient's telephone number and the date and time at which the message should be delivered and composing the actual message in preparation for its delivery is also performed.
WO 96/37067 discloses a telephony based delivery system of messages containing selected greetings. A telephony based electronic voice greeting card service is embodied within an ad- junct processing system communicatively connected to a toll switching office of a public switched telephone network. The voice card system comprises a service controller, a storage node, an attendant controller and attendant services. The service controller is responsible for automatic processing of incoming and outgoing calls to provide the functionality for capturing new voice card messages, delivering voice card messages and status query of previously captured messages. The storage node provides a database of captured voice card message records, and the attendant controller in conjunction with the attendant services function to provide manual assistance to users. The voice card system allows a person, through use of a telephone, to create customized audio greeting cards by accessing various greetings through a comprehensive menu interface. The person is able to personalize a greeting by using his own voice to record a personal introduction and good-bye, and has flexibility in scheduling delivery of the greeting to a future point in time.
The system and method of US 5,146,487 and WO 96/37067 comprise improvements over the method of JP 2000-181677 in that the number of actions to be conducted by the recipient is reduced. However, for the sender of the message, the selection call is a long, complex and tedious process. Moreover, the selection of choices for the sender is very limited, which limits the personalization aspect of such system, the pre-listen possibility is very restricted and the call flow is error sensitive. Also, the systems do not allow to select the greeting and personalize the greeting with a personal voice message on two different points in time. This may e.g. be important in situations wherein one person (for example a parent) is to select a greeting card and another person (for example a child, a grandparent or a group of people) likes to personalize the greeting later on.
Therefore, there is an apparent need for further technical progress in connection with greeting cards, especially with respect to providing simple, convenient and user-friendly alternatives for the consumer.
SUMMARY OF THE INVENTION
It is an object of the invention to provide a method and system for composing personalized messages and delivering such messages to a recipient device that is more user-friendly for both the sender and the recipient of the personalized message. The invention provides a method of composing a personalized message and delivering said message to a recipient device over a network capable of transmitting speech signals. The method comprises the step of presenting a plurality of standard- ized message parts over a communication network on a display panel of a user device. Furthermore, the method comprises the step of receiving a selection signal over said communication network from said user device, said selection signal comprising the selection of at least one of said standardized message parts for said personalized message and the step of receiving a speech signal over a network capable of transmitting speech signals as a personalized message part for said personalized message. Moreover, the method comprises the step of combining said at least one standardized message part and said personalized message part by means of or on the basis of a unique code to compose said personalized message. The method may furthermore involve the step of forwarding said personalized message comprising said standardized message part and said personalized message part to said recipient device for delivery of said personalized message. The invention also provides a system capable of composing a personalized message and delivering said message to a recipient device over a network capable of transmitting speech signals. The system comprises means for presenting a plurality of standardized message parts over a communication network on a display panel of a user device. Furthermore, the system comprises means for receiving a selection signal over said communication network from said user device, said selection signal comprising the selection of at least one of said standardized message parts for said personalized message and means for receiving a speech signal over a network capable of transmitting speech signals as a personalized message part for said personalized message. Moreover, the system comprises means for combining said at least one standardized message part and said personalized message part by means of or on the basis of a unique code to compose said personalized message. Preferably, the system comprises means for forwarding said personalized message comprising said standardized message part and said personalized message part to said recipient device for delivery of said personalized message.
The method and system according to the invention are user-friendly for both the sender and the recipient of the per- sonalized message. The sender may select the standardized message part out of a plurality of, preferably categorized, standardized message parts from a display panel of a user device and is not required to either prepare this message part himself or to select the standardized message part during a long, com- plex and tedious telephone call out of a necessarily limited number of standardized message parts. Moreover, the sender can personalize his message by placing a call and record his speech, which is connected to the suitably selected standardized message part. On the other hand, the method and system are user-friendly for the recipient as well, since the recipient only has to answer a call over the network capable of transmitting speech signals to receive the standardized message part and the personalized message part. Preferably, both the standardized message part and the personalized message part consist of sound mes- sages, such that the recipient receives a fully audible personalized message. However, if the recipient possesses a recipient unit capable of receiving images, the standardized message part may comprise one or more images, movies or other picture-based content. It should be appreciated that both the standardized message part and the personalized message part may be received from a single user device capable of connecting both to the communication network and a network capable of transmitting speech signals, e.g. a mobile telephone device capable of connecting to a data communication network and a telephone network.
The embodiment of the invention as defined in claims 2 and 17 is advantageous in that it presents an efficient manner of providing the unique code to a sender via one of the networks available to this sender and to receive this code from the sender via the other network in order to combine the standardized message part and the personalized message part for composing the personalized message. The embodiment of the invention as defined in claims 3 and 18 provides for a suitable and readily available communication network enabling a sender to select from a plurality of standardized message parts as a part of the personalized mes- sage .
The embodiment of the invention as defined in claims 4 and 20 provides for a fully audible personalized message that can be conveniently delivered to a recipient device over a network capable of transmitting speech, such as a telephone network.
The embodiment of the invention as defined in claim 5 provides a suitable method for easy selection of a desired standardized message part from a considerable amount of available standardized message parts. The embodiment of the invention as defined in claim 6 provides the advantage that it enables a sender to sample the standardized message part or parts (e.g. pre-listen to the standardized message audio part) before he selects the standardized message part he desires. The embodiment of the invention as defined in claim 7 provides for the advantage that it allows the sender of the personalized message to type e.g. the recipients name or another text and to include this text into a sound file that is forwarded to the recipient device. The embodiment of the invention as defined in claim 8 allows the sender of the personalized message to schedule the delivery of the message to the recipient device. Moreover, typing of the telephone number of the recipient device is less prone to error than a voice recognition engine of a telephone service. The sender may be offered to indicate whether or not the personalized message may be stored in a voice mail box of the recipient device.
The embodiment of the invention as defined in claim 9 provides a suitable way of charging the sender of the personal- ized message for the rendered service.
The embodiment of the invention as defined in claim 10 allows the sender of the personalized message to cancel and/or amend the message or a part thereof before it is delivered to the recipient device. Such a service is particularly advantageous in that an embodiment of the invention allows to compose and store the message and schedule delivery of the message well ahead of the actual delivery of the message. As circumstances may change between the time of storage of the message and the delivery of the message, the cancellation option is very much desired.
The embodiment of the invention as defined in claim 11 provides the advantage that, when a person takes a call on the recipient device for which the personalized message is not intended, this person may refuse the delivery of the personalized message. The method and system may provide this person with the option to give in new delivery data for the personalized mes- sage.
The embodiment of the invention as defined in claim 13 provides a method to verify if the person that takes the call on the recipient device is the intended recipient .
The embodiment of the invention as defined in claim 14 allows the recipient to store the personalized message for a certain period of time.
The embodiment of the invention as defined in claim 15 provides for a confirmation to the sender that the personalized message has been delivered. The invention further provides a method and system as defined in claims 16 and 23. By providing a text-to-voice means, the method and system allow delivery of a personalized message without the sender being recognized by his voice. Such an anonymous delivery may prove advantageous for certain occasions, such as Valentine's day.
It should be appreciated that the invention also relates to a combination of the previous claims, as well as individual aspects, features or means of one or more of these claims. In particular, the invention also relates to any indi- vidual means of a system capable of performing the method according to the invention. Further embodiments and advantages thereof will be described in the detailed description of the drawings.
The invention will be further illustrated with reference to the attached drawings, which schematically show a preferred embodiment according to the invention. It will be understood that the invention is not in any way restricted to this specific and preferred embodiment.
BRIEF DESCRIPTION OF THE DRAWINGS In the drawings:
FIG. 1 shows a system capable of composing a personalized message and delivering said message to a recipient device over a network capable of transmitting speech signals according to an embodiment of the invention; FIG. 2 shows a process diagram of using the system of
FIG. 1 according to an embodiment of the invention;
FIGS. 3A and 3B show illustrations of a display panel of a user device for selection of a standardized message part and for indicating further delivery data, and FIG. 4 shows a process diagram according to a further embodiment of the invention.
DETAILED DESCRIPTION OF THE DRAWINGS
FIG. 1 shows a first user device 1 with a display panel 2 connectable via a communication network 3 to a standardized message part server 4 storing or having access to standardized message parts SP. Moreover, FIG. 1 shows a second user device 5 connectable to a first network 6 capable of transmitting speech signals to a message composing device 7 capable of composing personalized messages P. The message composing device 7 has a text-to-voice engine 8, a processor 9 with a scheduling engine 10 and a storage medium 11. The message composing device 7 is connectable to a second network 12 capable of transmitting speech signals to deliver the personalized message P to a re- cipient device 13.
The user device 1 may comprise a personal computer and/or another suitable device comprising a display panel 2, in- eluding a television, a set-top box connectable to a television, a television connectable to a media specific personal computer (such as Microsoft Media Center) , a large display telephone or mobile phone, a UMTS/GPRS enabled mobile phone, an i-Mode phone, etc.
The communication network 3 comprises a network capable of transmitting data, including an IP-network (Internet) . The network 3 should be capable of transmitting data to and from the user device 1 concerning the standardized message parts SP of the personal message P. The user of the user device 1 is allowed to browse on the display panel 2 through the plurality of standardized message parts SP stored at the server 4, as will be further explained with reference to FIG. 3A.
The standardized message part server 4 is a conven- tional server known as such to the man skilled in the art. The server 4 stores or has access to a plurality of standardized message parts SP, preferably being sound files.
The second user device 5 may be a conventional telephone communicating with the message composing device 7 over a wired network or a cellular or mobile telephone communicating with the message composing device 7 over a first (partly) wireless network 6. Both the wired and wireless network are capable of transmitting speech signals, known as such to the man skilled in the art. A customized or personalized message part PP can be communicated over the first network 6 to the message composing device 7.
The message composing device 7 is arranged to compose a personalized message P from the standardized message part SP and the personalized message part PP, as will be explained hereinaf- ter in further detail. The message composing device 7 may further be arranged to forward the personalized message P to the recipient device 13 over the second network 12.
As for the first network 6, the second network 12 may be a wired and/or wireless network. The first network 6 and sec- ond network 12 may be the same network.
As for the second user device 5 of the sender of the personalized message part PP, the recipient device 13 may be any type of device capable of connecting to the network 12 for transmitting speech signals.
Instead of using the user device 1 to select a standardized message part SP, it should be appreciated that this selection process may also be performed by means of the second user device 5, if this device is capable of establishing a communicative connection with the standardized message part server 4 over the communication network 3 or another network (not shown) . This connection is illustrated by the dashed arrow A. In this embodiment, the user device 5 should be capable to both establish a data connection with the server 4 and a speech connection with the message composing device 7.
Alternatively, the user device 1 may be capable of transmitting speech signals over the data communication network 3, e.g. by means of voice over IP (VoIP) to provide the personalized message part PP. In that case, the user device 1 may be employed both to select the standardized message part SP over the data communication network 3 and to record the personalized message part PP over the VoIP communication network 3. The operation of the method and system according to embodiments of the invention will next be described with reference to FIGS. 2-4. In these embodiments, it will be assumed that the personalized message is a full sound message. However, it should be appreciated that in case the recipient device 13 is capable of displaying images or movies, the standardized message parts SP may (partly) have a visual content.
FIG. 2 shows a process diagram according to an embodiment of the invention.
The user connects with his user device 1 to the server 4, preferably via the Internet 3 in step 21 which server returns in step 22 categories C1-C5 of occasions and multimedia files, as shown in FIG. 3A, through which the user can browse. The user selects a category C1-C5 relating to an occasion (such as Birthday, Christmas, Father's Day, Just Married, etc.) and may be steered to a selection of genres and categories of multimedia files, consisting of sound files (music types, movie sound bites, verbs & verses, famous sayings, etc.) . The user selects a certain genre within the category. The user is automatically presented a selection of multimedia files SPij (i indicates the category Ci, j indicates the file) , consisting of sound files (music types, movie sound bites, verbs & verses, famous sayings, etc.)/ the user can pre-listen to samples of the multimedia files SPij via a media player (e.g. RealOne Player, Windows Media Player, Sony Sonic Stage, Apple iTunes, Music Sampler, etc.) installed on his user device 1. For this purpose, the server 4 receives a pre-selection signal from the user device 1. After the user has made a choice, the user makes a selection in step 23 of the desired multimedia file SP and is steered in step 24 a specific server page where the user may input the delivery phone number (DPN) of the recipient device 13, the telephone number for delivery confirmation (CONF) or error message of e.g. the second user device 5, the exact date (D) and time (T) of delivery, and optionally, the choice whether the personalized message P to be composed may also be delivered on a voice mail box (VMB) of the recipient device 13 or that the message composing device 7 is required to continue trying to connect to the recipient device 13. This server page is schematically illustrated in FIG. 3B. From the user device 1 these delivery data are communicated to the server 4 in step 25.
The server 4 subsequently generates and displays automatically a unique code in step 26 and displays a (toll) phone number on the display panel 2 of the user device 1.
The user calls into the message composing device 7 over the first network 6 by means of the second user terminal 5 in step 27 and optionally listens to a welcome message in step 28 after which the user types or speaks in the unique code in step 29 and receives permission by the message composing device 7 to start recording the personalized message part PP in step 30. It should be appreciated that step 27 may be delayed after having received the unique code as long as the unique code provided in step 26 is valid. The user provides the personalized message part by means of the second user device 5 over the network 6 in step 31 by having the system record his speech e.g. the name of the user/sender, the recipient's name, a personal introduction and/or a personal good-bye. The message composing device 7 may be supported by an automated speech recognition system and text- to-voice and/or voice-to-text engine 8, represented by the proc- essor 9. This enables the user to enter the recipient's name or a message into the server by typing the name or message, and the system will automatically generate a spoken name or spoken message, which can be dynamically included in the multimedia message SP (for example mixed into a song, a lyric or verse) . The user may optionally listen to the personalized voice message part PP in step 32 and confirm in step 33 that he is satisfied with the message part PP. The user then terminates the call by disconnecting the second user device 5.
In steps 34 and 35, the server 4 and message composing device 7 connect the standardized multimedia message part SP to the personalized voice message part PP via the unique code to automatically compose the personalized message P. The message composing device 7 stores the composed message P on the storage medium 11 on the message composing device 7 until the date (D) and time (T) of delivery, indicated by the in step 24/25.
Exactly at the date (D) and time (T) of delivery, the scheduling engine 10 of the message composing device 7 triggers forwarding of the composed personal message P via a dialer which dials the recipients phone number in step 36. If the call is an- swered an automated speech recognition engine (not shown) of the message composing device 7 'listens' to the answering speech and detects a silence of for example 1 or 2 seconds and interprets this as the delivery moment. The system automatically delivers the audio based personalized message P in step 37. The recipient may now store the personalized message P by selecting a storage option e.g. via Interactive Voice Response (IVR) , dial tone (DMTF) or via automated speech recognition. If the message is stored, the recipient receives a specific number and can call at a later point in time a (toll) number to re-listen to the personalized message P by providing the unique code . Upon phone based delivery of the personalized message P, and in case the destination call is answered, the message composing device 7 may optionally ask via automated speech recognition for caller identification (not shown in FIG. 2) . The operation of this option may be as follows. If the recipient unit 13 answers the call, the message composing device 7 introduces the greeting service and prompts that a personalized message awaits with the sender's and recipient's names being presented. The person answering the call may accept delivery if he or she is the intended recipient or otherwise may reject delivery in which case the message composing device 7 may automatically attempt redelivery at a later time.
Moreover, optionally, the person rejecting delivery may specify a time for the subsequent redelivery attempt. If the call is answered by a voice mail, the sender of the personalized message P has selected the option to (also) deliver the message into a voice mail box associated with the recipient device 13 (not shown in FIG. 2) . The automated speech recognition engine detects a silence of for example 1 or 2 sec- onds and interprets this as a trigger to start delivering the personalized message P into the voice mail box or interprets a beep as a trigger to start delivering the personalized message P into the voice mail box.
After the successful delivery of the greeting message, the user may wish a delivery confirmation. This can be done automatically e.g. by notifying the second user terminal 5 from the message composing device 7 after delivery as indicated in step 38. Alternatively, notification or confirmation may be arranged by having the user make to dial a phone number and enter the unique code, by receiving an email, a telephone call, electronic message or short messaging service (SMS) message.
It should be appreciated that the second user device 5 may be capable of performing the operations of the user device 1 or vice versa, as already mentioned above, in which case the lines for the first user device 1 and the second user device 5 in the process diagram of FIG. 2 coincide. Furthermore, it should be noted that the sequence of steps of FIG. 2 is not mandatory.
For example, the sender of the personalized message P may decide to first prepare the personalized message part PP from the second user device 5, receive the unique code from the message composing device 7, contact the server 4 either by the first user device 1 or by the second user device 5, enter the unique code and select the standardized message part SP afterwards . As another example, the personalized message P should not necessarily be composed by the message composing device 7 directly, but the composition may e.g. be delayed until the moment of actual delivery of the personalized message P. For example, the selected standardized message part SP may be kept stored in the server 4 until it is retrieved by the message composing device 7.
It should further be appreciated that the server 4 and the message composing device 7 for performing one or more of the above-described tasks may be integrated into a single system or be distributed over several units or components. As an example, parts of the components of the message composing device 7 may be integrated with the server 4 and/or vice versa.
FIG. 4 shows a process diagram according to a further embodiment of the invention. The user connects with his user device 1 to the server
4, preferably via the Internet 3 in step 41 which server returns in step 42 categories C1-C5 of occasions and multimedia files, as shown in FIG. 3A, through which the user can browse as described already with reference to FIG. 2. The user selects a category C1-C5 relating to an occasion, such as Valentine's Day. The user makes a selection in step 43 of the multimedia file SP and is steered in step 44 a specific server page where the user may input delivery data, described and illustrated with reference to FIG. 3B. From the user device 1 these delivery data are communicated to the server 4 in step 45.
The server 4 returns a query for further text for a personalized message part PP in step 46. The user may input text data from the user device 1 for the personalized message part PP (e.g. by means of a key board of a personal computer or a mobile telephone) and transmit these text data in step 46 to the server 4 in step 47. The server 4 transmits the standardized message part SP and the text data to the message composing device 7 in step 48. The text-to-speech engine 8 translates the text to an audible personalized message part PP. The personalized message part comprises a computer-generated voice message that does not allow recognition of the actual sender. The message composing device 7 composes a personalized message P of the standardized message part SP and the personalized message part PP.
At the required time and date of delivery, the message composing device 7 forwards the personalized message P to the recipient device 13 in step 49. A confirmation message 7 may be generated, as described with reference to FIG. 2, and forwarded to the second user device 5 in step 50.
Payment of the service described with reference to FIG. 4 may e.g. be accomplished by still making use of the unique code and to require a call to a toll number using this code to pay for the service rendered before the personalized message P is delivered.
Finally, it should be appreciated that for the embodiment of FIG. 4, the sequence of steps is not essential.

Claims

1. A method of composing a personalized message (P) and delivering said message to a recipient device (13) over a network (12) capable of transmitting speech signals, comprising the steps of : - presenting (22; 42) a plurality of standardized message parts (SP) over a communication network (3) on a display panel (2) of a user device (1) ; receiving (23,-43) a selection signal over said communication network from said user device, said selection signal comprising the selection of at least one of said standardized message parts for said personalized message; receiving (31) a speech signal over a network capable of transmitting speech signals as a personalized message part (PP) for said personalized message; - combining said at least one standardized message part and said personalized message part by means of a unique code to compose said personalized message, and forwarding (37; 49) said personalized message comprising said standardized message part and said personalized mes- sage part to said recipient device for delivery of said personalized message.
2. The method according to claim 1, further comprising the steps of : transmitting (26) said unique code over said communication network (3) after receiving said selection signal or over said network (6) capable of transmitting speech signal after receiving said speech signal, and receiving (29) said unique code over said network (6) capable of transmitting speech signals respectively said communication network (3) to interrelate said at least one standardized message part (SP) and said personalized message part (PP) .
3. The method according to claim 1 or 2 , wherein said communication network (3) is a network capable of data traffic, e.g. an IP-network.
4. The method according to one or more of the preceding claims, wherein said standardized message parts (SP) are sound files .
5. The method according to one or more of the preceding claims, wherein said plurality of standardized message parts
(SP) are presented in selectable categories (C1-C5) of related standardized message parts.
6. The method according to one or more of the preceding claims, further comprising the steps of: - receiving a pre-selection signal from said user device (1) for a standardized message part (SP) over said communication network (3) , and transmitting said standardized message part or a sample thereof to said user device over said communication net- work.
7. The method according to one or more of the preceding claims, further comprising the steps of: receiving text data from said user device (1) over said communication network (3), and - converting said text data to speech data for said standardized message part (SP) or personalized message part (PP) .
8. The method according to one or more of the preceding claims, further comprising the steps of: presenting (24,-44) one or more fields on said display panel concerning delivery data for delivering said personalized message (P) , said details being selected from the group of the phone number of said recipient device (DPN) , date and/or time of delivery (D, T) and whether said personalized message may be stored in a voice mail box of said recipient device (VMB) ; receiving (25,-45) said delivery data with or after receiving said selection signal, and forwarding (37; 49) said personalized message in accordance with said delivery data.
9. The method according to one or more of the preceding claims, wherein said speech signal is received over a toll phone connection (6) .
10. The method according to one or more of the preceding claims, further comprising the steps of: receiving a cancellation signal for erasing said personalized message (P) associated with said unique code and/or said standardized message part (SP) and/or said personalized message part (PP) before forwarding said personalized message, and erasing said personalized message.
11. The method according to one or more of the preced- ing claims, further comprising the step of receiving an accept signal or rejection signal for delivery of said personalized message from said recipient device before delivery of said personalized message.
12. The method according claim 11, further comprising the step of receiving redelivery data including a date and/or time for a further attempt to deliver said personalized message after receiving said rejection signal.
13. The method according to one or more of the preceding claims, further comprising the steps of: - transmitting an introduction signal to said recipient device announcing said personalized message (P) ; receiving a recipient identification signal from said recipient device, said recipient identification signal comprising recipient data relating to the person that has received said introduction signal; comparing said recipient data with intended recipient data made available by a sender of said personalize message; delivering said personalized message if said recipient data matches said intended recipient data, or else - not delivering said personalized message.
14. The method according to one or more of the preceding claims, further comprising the step of receiving a storage request for storing said personalized message.
15. The method according to one or more of the preced- ing claims, further comprising the step of transmitting (38;50) a notification signal over at least one of said communication network (3) and said network (6) capable of transmitting speech signals after delivery (37,-49) of said personalized message.
16. A method of composing a personalized message (P) and delivering said message to a recipient device (13) over a network (12) capable of transmitting speech signals, comprising the steps of : presenting (42) a plurality of standardized message parts (SP) over a communication network (3) on a display panel (2) of a user device (1) ; - receiving (43) a selection signal over said communication network from said user device, said selection signal comprising the selection of at least one of said standardized message parts for said personalized message; receiving (47) text data from said user device over said communication network; converting said text data to speech data for providing a personalized message part (PP) for said personalized message, and forwarding (49) said personalized message comprising said standardized message part and said personalized message part to said recipient device for delivery of said personalized message.
17. A system (4,7) capable of composing a personalized message (P) and delivering said message to a recipient device (13) over a network (12) capable of transmitting speech signals, said system comprising: means (4) for presenting a plurality of standardized message parts (SP) over a communication network on a display panel of a user device; - means (4) for receiving a selection signal over said communication network from said user device, said selection signal comprising the selection of at least one of said standardized message parts for said personalized message; means (7) for receiving a speech signal over a network (6) capable of transmitting speech signals as a personalized message part (PP) for said personalized message; means (7) for combining said at least one standardized message part and said personalized message part by means of a unique code to compose said personalized message, and means (7) for forwarding said personalized message compris- ing said standardized message part and said personalized message part to said recipient device for delivery of said personalized message.
18. The system (4,7) according to claim 17, wherein said system further comprises: - means (4,7) for transmitting said unique code over said communication network after receiving said selection signal or over said network capable of transmitting speech signal after receiving said speech signal, and means (7,4) for receiving said unique code over said net- work capable of transmitting speech signals respectively said communication network to interrelate said at least one standardized message part and said personalized message part .
19. The system according to claim 17 or 18, wherein said communication network (3) comprises a data network.
20. The system according to one or more of the claims 17, 18 or 19, wherein said network (6) capable of transmitting speech signals comprises a telephone network.
21. The system according to one or more of the claims 17-20, wherein said standardized message parts (SP) are sound files .
22. The system according to one or more of the claims 17-21, wherein said system comprises means for performing the method according to one or more of the claims 6-15.
23. A system (4,7) capable of composing a personalized message and delivering said message to a recipient device over a network capable of transmitting speech signals, said system comprising : means (4) for presenting a plurality of standardized mes- sage parts (SP) over a communication network on a display panel of a user device; means (4) for receiving a selection signal over said communication network from said user device, said selection signal comprising the selection of at least one of said standardized message parts for said personalized message; - means (4) for receiving text data from said user device over said communication network; means (7) for converting said text data to speech data for providing a personalized message part (PP) for said personalized message, and - means (7) for forwarding said personalized message comprising said standardized message part and said personalized message part to said recipient device for delivery of said personalized message.
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