WO2006086335A3 - Integrated multi-media communication system - Google Patents
Integrated multi-media communication system Download PDFInfo
- Publication number
- WO2006086335A3 WO2006086335A3 PCT/US2006/004174 US2006004174W WO2006086335A3 WO 2006086335 A3 WO2006086335 A3 WO 2006086335A3 US 2006004174 W US2006004174 W US 2006004174W WO 2006086335 A3 WO2006086335 A3 WO 2006086335A3
- Authority
- WO
- WIPO (PCT)
- Prior art keywords
- interface module
- messaging
- server
- couples
- networks
- Prior art date
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
- H04M3/533—Voice mail systems
- H04M3/53366—Message disposing or creating aspects
- H04M3/53383—Message registering commands or announcements; Greetings
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/56—Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42136—Administration or customisation of services
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/06—Message adaptation to terminal or network requirements
- H04L51/066—Format adaptation, e.g. format conversion or compression
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2203/00—Aspects of automatic or semi-automatic exchanges
- H04M2203/45—Aspects of automatic or semi-automatic exchanges related to voicemail messaging
- H04M2203/4509—Unified messaging with single point of access to voicemail and other mail or messaging systems
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2203/00—Aspects of automatic or semi-automatic exchanges
- H04M2203/45—Aspects of automatic or semi-automatic exchanges related to voicemail messaging
- H04M2203/4527—Voicemail attached to other kind of message
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
- H04M3/533—Voice mail systems
- H04M3/53333—Message receiving aspects
- H04M3/53341—Message reply
Landscapes
- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Computer Networks & Wireless Communication (AREA)
- Telephonic Communication Services (AREA)
- Data Exchanges In Wide-Area Networks (AREA)
Abstract
An integrated messaging system (10) for performing various types of messaging across different types of networks, including integrated user interfaces and administrator interfaces. Embodiments include a communication server (11) that couples among networks of different types, and an interface module (120) that couples to the communication server (110). The interface module (120) may be hosted on a messaging server (140) of a network. The interface module (120) pulls various user information from the messaging server (140), including information relevant to at least the network that includes the messaging server (140). A cache (130) couples to the communication server (110) to the interface module (120) to hold information from the communication server (110) and/or the user information pulled from messaging server (140). The interface module (120) directs a message from the messaging server (140) and/or the cache (110) to at least one device on the networks using the user information.
Priority Applications (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
EP06720389A EP1851939A4 (en) | 2005-02-07 | 2006-02-07 | Integrated multi-media communication system |
AU2006212840A AU2006212840A1 (en) | 2005-02-07 | 2006-02-07 | Integrated multi-media communication system |
Applications Claiming Priority (28)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US11/053,376 | 2005-02-07 | ||
US11/053,539 US20060177024A1 (en) | 2005-02-07 | 2005-02-07 | Integrated voice mail user/email system user setup in integrated multi-media communication system |
US11/053,736 US20060177015A1 (en) | 2005-02-07 | 2005-02-07 | Message data access in multi-media integrated communication system |
US11/053,539 | 2005-02-07 | ||
US11/053,537 US7564954B2 (en) | 2005-02-07 | 2005-02-07 | Form-based user interface for controlling messaging |
US11/053,709 | 2005-02-07 | ||
US11/053,376 US20060177011A1 (en) | 2005-02-07 | 2005-02-07 | System and method for providing code on voicemail appliance |
US11/053,411 US8175233B2 (en) | 2005-02-07 | 2005-02-07 | Distributed cache system |
US11/053,146 | 2005-02-07 | ||
US11/053,411 | 2005-02-07 | ||
US11/053,054 | 2005-02-07 | ||
US11/053,538 US20060177014A1 (en) | 2005-02-07 | 2005-02-07 | System and method for providing data on voicemail appliance |
US11/053,147 US8233594B2 (en) | 2005-02-07 | 2005-02-07 | Caching message information in an integrated communication system |
US11/053,425 US7724880B2 (en) | 2005-02-07 | 2005-02-07 | Networked voicemail |
US11/053,270 | 2005-02-07 | ||
US11/053,147 | 2005-02-07 | ||
US11/053,709 US7330537B2 (en) | 2005-02-07 | 2005-02-07 | Integrating messaging server directory service with a communication system voice mail message interface |
US11/053,425 | 2005-02-07 | ||
US11/053,538 | 2005-02-07 | ||
US11/053,736 | 2005-02-07 | ||
US11/053,270 US8559605B2 (en) | 2005-02-07 | 2005-02-07 | Extensible diagnostic tool |
US11/053,271 US7808980B2 (en) | 2005-02-07 | 2005-02-07 | Integrated multi-media communication system |
US11/053,272 | 2005-02-07 | ||
US11/053,271 | 2005-02-07 | ||
US11/053,537 | 2005-02-07 | ||
US11/053,272 US7321655B2 (en) | 2005-02-07 | 2005-02-07 | Caching user information in an integrated communication system |
US11/053,054 US8059793B2 (en) | 2005-02-07 | 2005-02-07 | System and method for voicemail privacy |
US11/053,146 US7346150B2 (en) | 2005-02-07 | 2005-02-07 | Controlling messaging actions using form-based user interface |
Publications (2)
Publication Number | Publication Date |
---|---|
WO2006086335A2 WO2006086335A2 (en) | 2006-08-17 |
WO2006086335A3 true WO2006086335A3 (en) | 2007-02-08 |
Family
ID=36793617
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
PCT/US2006/004174 WO2006086335A2 (en) | 2005-02-07 | 2006-02-07 | Integrated multi-media communication system |
Country Status (3)
Country | Link |
---|---|
EP (1) | EP1851939A4 (en) |
AU (1) | AU2006212840A1 (en) |
WO (1) | WO2006086335A2 (en) |
Cited By (12)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US7724880B2 (en) | 2005-02-07 | 2010-05-25 | Avaya Inc. | Networked voicemail |
US7808980B2 (en) | 2005-02-07 | 2010-10-05 | Avaya Inc. | Integrated multi-media communication system |
US7885275B2 (en) | 2005-02-07 | 2011-02-08 | Avaya Inc. | Integrating messaging server directory service with a communication system voice mail message interface |
US7907704B2 (en) | 2005-02-07 | 2011-03-15 | Avaya Inc. | Caching user information in an integrated communication system |
US8059793B2 (en) | 2005-02-07 | 2011-11-15 | Avaya Inc. | System and method for voicemail privacy |
US8064576B2 (en) | 2007-02-21 | 2011-11-22 | Avaya Inc. | Voicemail filtering and transcription |
US8107598B2 (en) | 2007-02-21 | 2012-01-31 | Avaya Inc. | Voicemail filtering and transcription |
US8160212B2 (en) | 2007-02-21 | 2012-04-17 | Avaya Inc. | Voicemail filtering and transcription |
US8175233B2 (en) | 2005-02-07 | 2012-05-08 | Avaya Inc. | Distributed cache system |
US8233594B2 (en) | 2005-02-07 | 2012-07-31 | Avaya Inc. | Caching message information in an integrated communication system |
US8488751B2 (en) | 2007-05-11 | 2013-07-16 | Avaya Inc. | Unified messenging system and method |
US8559605B2 (en) | 2005-02-07 | 2013-10-15 | Avaya Inc. | Extensible diagnostic tool |
Families Citing this family (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US7564954B2 (en) | 2005-02-07 | 2009-07-21 | Adomo, Inc. | Form-based user interface for controlling messaging |
US7346150B2 (en) | 2005-02-07 | 2008-03-18 | Adomo, Inc. | Controlling messaging actions using form-based user interface |
Citations (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US20020032752A1 (en) * | 2000-06-09 | 2002-03-14 | Gold Elliot M. | Method and system for electronic song dedication |
US20040109544A1 (en) * | 2001-06-29 | 2004-06-10 | Didcock Clifford Neil | Architecture for unified messaging |
Family Cites Families (4)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US6785266B2 (en) * | 1998-03-02 | 2004-08-31 | Robert Swartz | Internet controlled telephone system |
US6396907B1 (en) * | 1997-10-06 | 2002-05-28 | Avaya Technology Corp. | Unified messaging system and method providing cached message streams |
US20020120690A1 (en) | 2001-02-23 | 2002-08-29 | Block Frederick P. | Accessing of unified messaging system user data via a standard e-mail client |
US20020049817A1 (en) * | 2001-07-12 | 2002-04-25 | Eatamar Drory | Storageless system and method for unified messaging on existing mail accounts via standard internet mail protocols |
-
2006
- 2006-02-07 WO PCT/US2006/004174 patent/WO2006086335A2/en active Application Filing
- 2006-02-07 AU AU2006212840A patent/AU2006212840A1/en not_active Abandoned
- 2006-02-07 EP EP06720389A patent/EP1851939A4/en not_active Withdrawn
Patent Citations (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US20020032752A1 (en) * | 2000-06-09 | 2002-03-14 | Gold Elliot M. | Method and system for electronic song dedication |
US20040109544A1 (en) * | 2001-06-29 | 2004-06-10 | Didcock Clifford Neil | Architecture for unified messaging |
Cited By (13)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US8233594B2 (en) | 2005-02-07 | 2012-07-31 | Avaya Inc. | Caching message information in an integrated communication system |
US7808980B2 (en) | 2005-02-07 | 2010-10-05 | Avaya Inc. | Integrated multi-media communication system |
US7885275B2 (en) | 2005-02-07 | 2011-02-08 | Avaya Inc. | Integrating messaging server directory service with a communication system voice mail message interface |
US7907704B2 (en) | 2005-02-07 | 2011-03-15 | Avaya Inc. | Caching user information in an integrated communication system |
US8059793B2 (en) | 2005-02-07 | 2011-11-15 | Avaya Inc. | System and method for voicemail privacy |
US8175233B2 (en) | 2005-02-07 | 2012-05-08 | Avaya Inc. | Distributed cache system |
US7724880B2 (en) | 2005-02-07 | 2010-05-25 | Avaya Inc. | Networked voicemail |
US8391461B2 (en) | 2005-02-07 | 2013-03-05 | Avaya Inc. | Caching user information in an integrated communication system |
US8559605B2 (en) | 2005-02-07 | 2013-10-15 | Avaya Inc. | Extensible diagnostic tool |
US8064576B2 (en) | 2007-02-21 | 2011-11-22 | Avaya Inc. | Voicemail filtering and transcription |
US8107598B2 (en) | 2007-02-21 | 2012-01-31 | Avaya Inc. | Voicemail filtering and transcription |
US8160212B2 (en) | 2007-02-21 | 2012-04-17 | Avaya Inc. | Voicemail filtering and transcription |
US8488751B2 (en) | 2007-05-11 | 2013-07-16 | Avaya Inc. | Unified messenging system and method |
Also Published As
Publication number | Publication date |
---|---|
AU2006212840A1 (en) | 2006-08-17 |
WO2006086335A2 (en) | 2006-08-17 |
EP1851939A2 (en) | 2007-11-07 |
EP1851939A4 (en) | 2012-10-10 |
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