WO2006005122A1 - Systeme de communication et de correspondance a site fixe - Google Patents

Systeme de communication et de correspondance a site fixe Download PDF

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Publication number
WO2006005122A1
WO2006005122A1 PCT/AU2005/001012 AU2005001012W WO2006005122A1 WO 2006005122 A1 WO2006005122 A1 WO 2006005122A1 AU 2005001012 W AU2005001012 W AU 2005001012W WO 2006005122 A1 WO2006005122 A1 WO 2006005122A1
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WO
WIPO (PCT)
Prior art keywords
user
matching
users
zone
communications
Prior art date
Application number
PCT/AU2005/001012
Other languages
English (en)
Inventor
Marshal Saul Rubinstein
Steven James Mitchell
Lara Rubinstein
Helen Mitchell
Original Assignee
Marshal Saul Rubinstein
Steven James Mitchell
Lara Rubinstein
Helen Mitchell
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from AU2004903728A external-priority patent/AU2004903728A0/en
Application filed by Marshal Saul Rubinstein, Steven James Mitchell, Lara Rubinstein, Helen Mitchell filed Critical Marshal Saul Rubinstein
Publication of WO2006005122A1 publication Critical patent/WO2006005122A1/fr

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management
    • G06Q10/107Computer-aided management of electronic mailing [e-mailing]

Definitions

  • the present invention relates to computerized methods providing automated matching and introduction of a person to services, products, or other people, where these satisfy the conditions of being within a given locality and satisfying various criterion set by the person. Furthermore the present invention relates to methods for allowing anonymous communications between people that have been introduced through automated matching and introduction, wherein personal details are not necessarily revealed to the other party, unless authorized to be released. Furthermore the present invention relates to promotion and advertising of products and services, including but not limited to such promotion and advertising that is targeted at prospective customers who are located within, or have at some time earlier visited a specific local vicinity of interest to the party providing the aforementioned goods or services.
  • the problem of locating people suitable for inter-personal relationships (of various types), and the problem of locating particular products or services are in many respects similar. Both problems involve seeking an object with unique and complex attributes, and in both problems the location of the object in relation to the person seeking it is usually of particular importance.
  • the person seeking the object may physically seek out the object, for example in the case of a product the person may visit a store, or in the case of seeking another person, they may visit a nightclub.
  • the difficulty with this approach is that the person may have difficulty in physically locating the object.
  • Society has developed several mechanisms to assist in the matching and locating process including advertising, directories, and more recently, the internet.
  • a common way for a person to locate products or services is for the service or product provider to advertise the availability of the service or product and for the person seeking the service or product to respond to the advertisement. People seeking to be put in contact with other people (due to similar interest or other reason), may use a similar mechanism of advertisement and response. Their intention to find a relationship is advertised and then potential matches may respond to the advertisement.
  • Computer matching and "dating" services currently exist to automate the matching process. The person wishing to be matched creates a profile of their own characteristics and of the characteristics of the person or people that they seek.
  • the profiles of all people wishing to be matched are then stored in database.
  • These services display information over the internet and allow customers to find potential matches by means of a search of the database, satisfying the customer's criterion. These services may also communicate via email communications to the customers.
  • These traditional matching services are limited in that they may lack immediacy and may not be truly local. For example, if a person went to a nightclub and decided on arrival that they wanted to seek a relationship for the night then it may be impractical to run newspaper advertisements or to enlist in an Internet dating service -in order to find a match for the night.
  • the traditional services are not designed to match between the people who are actually in the geographical vicinity at the particular time.
  • the person is faced with the potentially difficult task of approaching other people directly and talking to them to determine if a person they have approached is a suitable match.
  • the only information they have before approaching the other person is the physical appearance of the potential match. This lack of information may lead to many unsuccessful approaches before a match is found. This process is slow and may be socially embarrassing. The slow and limited nature of the process may easily lead to the person not finding their desired match in the night.
  • Directly approaching potential matches also relies on the potential match being within sight, thus a potential match nearby may not be noticed.
  • Directly approaching another person to determine if they are a potential match may be dangerous in that this exposes both the person making the approach and the person being approached to potential harassment if one person determines that the match is not suitable and the other person thinks it is.
  • An aspect of the present invention provides systems, methods and apparatus for "person to person”, “person to product” and “person to service” matching and introductions within a localized vicinity of the person being matched, which comprises of a combination of several existing technologies which may include but are not limited to mobile phone, regular telephone, Short Message Service (SMS), Interactive Voice Response (IVR), Voice over IP (VOIP), General Packet Radio Service (GPRS), Computer Database and Internet technologies.
  • SMS Short Message Service
  • IVR Interactive Voice Response
  • VOIP Voice over IP
  • GPRS General Packet Radio Service
  • Computer Database Computer Database and Internet technologies.
  • the invention allows the person being matched to remain anonymous and to communicate anonymously with potential matches until the suitability of the match is determined. In the case of a "person to person” match, the person may then choose to make a more direct approach in person, or alternatively discontinue communication without revealing personal identity.
  • the invention is truly local in that it creates matches based on near real-time geographic proximity. The invention therefore matches the person being matched
  • the invention will be referred to in this document as The Introduction Game System ("The Game” or “The System”).
  • the complete invention includes systems, methods and apparatus, which operate together in concert to perform a matching, introduction, communications and advertising process. This process can be viewed as a game since it has a number of attributes in common with a game. These include a registration process, similar to entering into a game or competition, users of the system can be considered to be “users”, and most users of the system would perceive usage of the system to be a "fun experience", as they would be expected to feel about playing in a game.
  • the system process (or "game process") of the current invention is comprised of four distinct phases. These are the Registration Phase, the Position Notification Phase, the Matching Phase and the Communications Phase. There are many possible technical embodiments of the various phases, however the presence of these four phases characterizes the structure, of the invention.
  • the Registration Phase allows people wishing to use the system (users) to register on the system. Users must formally register before they can use the system.
  • the process of Registration tells the system about the users characteristics and about the characteristics of the person, product or service that they are seeking to be matched with and introduced to. Such information may be stored in one or more computer databases or other computer memory ⁇ storage system, data of which may be searched and retrieved.
  • the Position Notification Phase allows users to notify the system of their location, either automatically or manually depending upon the particular embodiment.
  • the system is based on matching people, products and services when they are within the local vicinity of the user. In order to achieve this, users must notify the system of their location, or the system must automatically establish the location of the users. Such notification is typically, but not necessarily, sent via SMS, GPRS, email, mobile phone or regular telephone, Interactive Voice Response (IVR).
  • the notification may be triggered manually by the user, or may be automatically triggered by apparatus detecting the presence of the user in the vicinity.
  • Certain embodiments may make use of automatic position determining technologies to determine the position of the user, for example Ericsson's Mobile Positioning System (MPS), or Global Positioning System (GPS) based technologies. This information may then be sent manually or automatically to The System.
  • MPS Ericsson's Mobile Positioning System
  • GPS Global Positioning System
  • the Matching Phase provides users with an automated matching service, which matches the user to the desired profile of person, product or service, as specified during the Registration Phase.
  • the System finds Matches and communicates these to users.
  • the Communications Phase allows users to communicate anonymously with the other party they have been matched with. Anonymity is provided through interfacing with the Matching computer system. Such communications is typically, but not necessarily, via SMS, GPRS, email, immediate messaging (IM), video conferencing, interactive website or Interactive Voice Response (IVR) systems.
  • Fig. 1 is a block diagram illustrating the Process Phase Flow of an embodiment of the present invention
  • Fig. 2 is a block diagram of the methods and apparatus associated with the Registration System, according to an embodiment of the present invention
  • Fig. 3 is a block diagram of the methods and apparatus associated with the
  • Fig. 4 is a block diagram of the apparatus associated with the RFED Tag Reader Arrival Notification System, according to an embodiment of the present invention
  • Fig. 5 is a perspective view of a panel or sign for use in the RFID Tag Reader
  • Fig. 6 is a schematic representation of a computer system that can be used to practice embodiments of the present invention. Modes for Carrying Out the Invention
  • Embodiments of apparatuses, methods and systems are described herein for_automated matching and introduction of people to other people, people to services and people to products, anonymous communications between people that have been introduced, and promotion and advertising of products and services to users of the invention.
  • the embodiments are generally described with reference to the application of matching people to people, and in particular people who are ' seeking relationships. However, it is not intended that the invention be limited to such application.
  • the invention has application to numerous other applications where two or more entities seek to be matched based upon a defined user profile and geographic location of the two or more entities.
  • Fig. 1 shows the Process Flow 100 of an embodiment of the present invention.
  • the Process Flow 100 is comprised of a Registration Phase 110, which is followed by a Position Notification Phase 120, which is followed by a Matching Phase 130, which is followed by a Communications Phase 140.
  • This Process Flow 100 importantly illustrates the necessary process through which users must progress. It also illustrates the essential Process Flow, which characterizes the system.
  • the Process Flow may be substantially similar to Process Flow 100, but may allow the Position Notification Phase to persist continuously during the Matching Phase 130 and Communications Phase 140.
  • Fig. 2 shows Registration System 200 for use in the Registration Process 110 of The Introduction Game System according to an embodiment of the present invention. The figure is used for illustrative purposes. Other configurations or types of computer systems can be equally well used to practice the methods and computer program
  • FIG. 2 shows one element of each of the block devices, it should be noted that embodiments may contain a plurity of these devices,' for example there may be a plurity of IVR Server 240 or Web Server 220 in order to extend capacity of the system. Furthermore some embodiments of the present invention may not include o some of the features demonstrated in Fig. 2.
  • the various elements such as Web Server 220, Library database 210, IVR Server 240 and Phone Gateway 250 may be connected using any available networking medium, including but not limited to, Ethernet, wireless 802.11, GPRS, broadband internet, ADSL, Virtual Private Networks (VPN).
  • the various system elements may be connected locally or s geographically distributed via network connections.
  • AU users must formally register before they can use or participate in the personalized matching service of the system, so that user data can be entered into a database for later searching, access and data- mining. Limited features may be available to unregistered users, such as the ability to access free content and services provided by advertisers.
  • Fig. 2 shows a computer o database 210, described as "Library Database" on the figure. This is a primary database for the system and stores data relating to the particulars of the users. Certain fields of the database contain data generated by the system internally, while other fields contain data that must be obtained through the user. Each user of the system is assigned a unique membership identification number ("membership number"). This S membership number uniquely identifies each and every user of the system.
  • the user may also be issued with a password to allow secure access to their account information and other services.
  • each user must provide a profile of themselves and of the person, service or product they are seeking. For example, in the case of a person seeking another person, such profile information may 0 include, but is not limited to, information relating to the users sex, height, age, appearance, hobbies, interests etc. and will also similar information relating to person being sought.
  • the user may also modify data fields in the profile such that system settings are altered to suite the user. These data fields may collectively be referred to as "personal settings".
  • Personal settings may include, but are not limited to, number of matches per time period, parameters relating to the closeness (or "quality") of match required before an announcement of a match is communicated to the user, parameters relating to the search area to be searched for potential matches and privacy settings.
  • Users may also define a private list of other users (also described as “subscribers" to that list), or subscribe to a system feature that keeps such a private list of other users. Special permissions and/or passwords may be required in order to add users to your list, or have your membership number added to other user's lists. Special privileges or features may be made available to subscribers of such a list.
  • Such a feature may include, but is not limited to, allowing other subscribers on the list to be made aware of the current location of the user in the case of the user being in the vicinity of the system and currently registered on the system ("on-line"). Such a feature may allow, as an example, friends to be made aware of each others presence in a public area so that they may communicate, or even for example, organize an impromptu meeting.
  • the fields of the Library Database may include, but are not limited to, membership number, profile data, personal settings, private lists and subscriptions to various system features. There are many ways to receive profile and settings data from the population of subscribers 260.
  • users in the Subscriber Population 260 may use a personal computer or any other device which can access the internet, such as Web Browser Client 232, to enter the profile and settings data into their membership account.
  • Web Browser Client 232 is connected to Global Internet 231, which in turn is connected to Firewall 230 of the Registration System 200.
  • the Firewall 230 is connected to a Web Server 220, which serves a website containing internet forms which can be completed by the user operating the Web Browser Client 232.
  • the Web Server 220 has a computer application which is able to connect to Library Database 210, and is able to read and write to records and data fields in the Library Database 210, thus allowing the website served by Web Server 220 to display and allow editing of the users membership profile and settings.
  • Another embodiment of the present invention may be substantially similar to this aforementioned embodiment, but instead of comprising of Global Internet 231, it may comprise of a local Intranet or Virtual Private Network (VPN) or any other type of network connection.
  • Another embodiment of the present invention may allow a user in the Subscriber Population 260 to use a mobile internet client device 233, for example an internet connected mobile telephone, to connect to the Web Server 220 via a mobile internet service such as GPRS Network 232.
  • GPRS Network 232 a mobile internet service
  • Another embodiment of the present invention may allow users in the Subscriber Population 260 to provide their personal data on printed paper forms, over the telephone, in person, or any other communications channel, to human operators 212 who may then enter the relevant data directly into the system via Data Entry Console 211.
  • users may be permitted to enter in their data directly onto Data Entry Console 211.
  • users from the Subscriber Population 260 may access their membership account and retrieve data or enter data using either a regular telephone 253 or a mobile telephone 254 or any other such telephone connected to a public telephone system 251, or Mobile network 252, or private telephone system or voice over IP (VOIP) internet telephony system.
  • VOIP voice over IP
  • Such phone networks are connected to Gateway 250 which in turn is connected to Interactive Voice Response (IVR) Server 240.
  • IVR server 210 allows users to interact with the system using DTMF tones by depressing keys on the telephone in response to questions posed by the system and digital audio sound files played over the telephone.
  • the IVR server 210 may in some cases also be configured to support voice recognition software so that users may speak to the IVR server 210 in order to enter in system commands and data.
  • the IVR Server 210 is in turn connected to the Library Database 210, and the IVR Server 210 has a computer application which is able to read and write data to the Library Database 210 in response to commands and data received via the telephone gateway 250.
  • users are able to telephone the IVR system 240 and make a personalized recording and save it on the system. The user does this by calling a designated phone number, and pushing the correct sequence of digits in response to menu options given over the IVR system 240, and speaking the message through the telephone hand-piece microphone at the correct instant in time as prompted by the IVR System announcement.
  • This recording is assigned a unique message identification number.
  • Users may call into the IVR system 240 using the designated phone number, and may select the correct option from the menu in order to playback messages left by other users. In order to select the correct recorded message, the user must enter the correct unique message identification number when prompted. The system may then reference the database to identify the correct digital audio file required and then proceed to play this message to the user. In such a way, users of the system may leave audio announcements for potential match partners to access, giving further information relating to attributes of the person, product or service available for matching.
  • the Notifications, Matching and Communications System manages the database system containing the user's profile data, communicates with the users, maintains geographic data on user's locations, performs matching functions between users or between users and product or service providers, maintains game rules and provides communication services between users during the Communications phase.
  • Matching and Communications System may be a centralized.computer system or may itself be geographically distributed.
  • Fig. 3 shows a Notifications, Matching and Communications System 300 for use in the Position Notification Phase 120, Matching Phase 130 and Communications Phase 140 of The Introduction Game System, according to an embodiment of the present invention.
  • the figure is used for illustrative purposes. Other configurations or types of computer systems can be equally well used to practice the methods and computer program products described herein, as would be readily understood by persons skilled in the art. While the figure shows one element of each of the block devices, it should be noted that embodiments may contain a plurity of these devices, for example there may be a plurity of IVR
  • Web Server 332 or Web Server 335 in order to extend capacity of the system. Furthermore some embodiments of the present invention may not include some of the features demonstrated in Fig. 3. Furthermore the various elements such as Web Server 335, . Library database 301, IVR Server and Gateway 332 and SMS/MMS Server and Gateway 331 and Zone Processing Systems 310 may be connected using any available networking medium, including but not limited to, Ethernet, wireless 802.11, GPRS, broadband internet, ADSL, Virtual Private Networks (VPN). The various system elements may be connected locally or geographically distributed via network connections.
  • the present invention is based on matching people, products and services when they are geographically close by to each other, or in the same general vicinity to one another.
  • the methodology of the current invention, the Introduction Game System includes the process of defining certain geographic regions consisting of a specific general vicinity, and to term these vicinities as zones or "game zones".
  • Figure 3 illustrates two game zones, 350 and 360. Any location may become a game zone however game zones are usually places where people gather, meet or socialize. Typically any public game zone venue could join the system and become a game zone, where users may engage with the Introduction Game System. In one embodiment, the owner or operator or other authorized party may apply to register their game zone venue with The Introduction Game System administrators. The game zone venue would then become a game zone and be allocated a unique zone Identification Name or Number.
  • a preferred embodiment of the Introduction Game System may use signs 351 and 361 at game zone venues to advise visitors that the game zone venue is within coverage of a Game Zone of the Introduction Game System.
  • the sign may also display the unique game zone Identification number or name, which would be communicated to the Introduction Game System during the Position Notification Phase.
  • the sign may also include other details relevant to the Introduction Game System, such as access telephone numbers for sending SMS or MMS messages to the SMS/MMS Server 331 or accessing the Interactive Voice Response (IVR) system 332 or 240.
  • IVR Interactive Voice Response
  • the user has a communication device capable of communicating with the Matching and Communication processing system 300.
  • This communication device may include, but is not limited to a telephone, a mobile phone, a paging device, a desktop, laptop or handheld computer or other communications device.
  • Users of the system interact with The Introduction Game System by sending messages to the Notifications, Matching and Communication System 300. These messages are referred to as Notification Messages.
  • Notification Messages Various Notification messages that are received by The System include Position Notification Messages, Command Notification
  • Command Notification messages contain system commands issued by users of the system.
  • Communication Notification messages contain communication messages from users, which the system automatically forwards on to the correct recipient as required while o maintaining anonymity between users.
  • the various Notification messages may be sent via an appropriate communications channel.
  • Such communication channel may include, but is not limited to, telephone, mobile phone, SMS, MMS, GPRS, email, . video conferencing, Immediate Messaging (M), Interactive Voice Response (IVR) or any other appropriate communications method.
  • Fig. 3 illustrates one embodiment of s the present invention, in which users have several available means of sending and Receiving Notification Messages to and from the Notifications, Matching and Communication System 300.
  • Notification Messages are received by the Notifications, Matching and Communications System 300 via the various Servers and Gateway's including but not limited to SMS/MMS/MPS Gateway 331, IVR Telephone Network Gateway 332, Wireless Network Gateway 333, Email Gateway 334 and Internet Web/XML Web 5 Services Gateway 335.
  • the Servers and Gateway computers After receiving these Notification Messages, the Servers and Gateway computers send these on to the Message Router 330.
  • the Message Router 330 will parse the messages and determine what the correct action to take with the messages is.
  • the Message Router can determine which computer is responsible for processing which game zones, and upon receiving Notification Messages, it can determine which Game Zone the message relates to, either by referring to the message syntax in the case of a Position Notification Message, or by referring to the Current Online Users Database 320 in the case of certain other types of Notification Messages, such as Communications Notification Messages.
  • the Message Router 330 can then place the Notification Message in the correct Que of that Zone Processing Centre 310, based on what type of Notification Message is received. For example Position Notifications relating to Zone 1 would be placed in the Zone 1 Positions Que 313, whereas Command Notifications would be placed in the Commands Que 314 and Communications Notifications Received would be placed in Comms In Que 315. f
  • Position Notification Phase 120 In order to gather the necessary information regarding the location of users, it is necessary for a mechanism to exist whereby the system is advised of the users location. This is the purpose of the Position Notification Phase 120.
  • the Position Notification Phase 120 requires that a user's unique membership identification number and the unique game zone Identification number or name be communicated to the Introduction Game System. This is communicated in the form of a message, termed the Position Notification Message. In one embodiment of the present invention, this is achieved by the user manually advising The System of his location by sending the system the Position Notification Message.
  • the Position Notification Message advises the system that a user is positioned within a particular zone, whereas in other embodiments the Position Notification Message may give geographical co-ordinates which the Notifications, Matching and Communication System 300 can process to determine whether or not a user is in a game zone. In other embodiments the Position Notification Message may trigger a process in the Notifications, Matching and Communications system 300 which will establish the location of a user and determine whether or not the user is present in certain game zones. Such embodiments may make use of Mobile Positioning Systems such as Ericsson MPS, which would allow the Notifications, Matching and Communication System 300 to establish the location of a users Mobile Phone. In most embodiments of the present invention, the Position Notification Message also serves to indicate that the user wishes to partake in the matching process, and be active or "on-line" with the Introduction Game System.
  • Fig 3. illustrates one possible embodiment of the present invention in which user A, 353, can read the Zone details on Zone Sign 351.
  • the user can then use a mobile phone 356 to send an Position Notification Message, or other types of Notification messages, via SMS message through Mobile Network 337.
  • This SMS message is received by SMS/MMS Server and Gateway 331.
  • the message may contain a particular syntax such that the Message Router 330 can parse the message and determine what type of message is being received and where to route this message to.
  • one possible message syntax would be for the user to send an SMS message in the following format: ZZ[space] [XYZ] Where XYZ is the particular Zone Identifier name or number.
  • the ZZ in this case indicates that the message is a Position Notification Message.
  • the system may make use of the caller Identification number, which in most cases of SMS messages is the mobile phone number of the device originating the message.
  • the Message Router 330 may initially use this Identification number to search the Current Online Users Database 320 to establish whether the user is already on-line. If this number is not present in Database 320 then the Message Router 330 will confirm that the message is a new Position Notification Message and route it to the relevant Zone Arrival Notifications Que 313 of the matching Zone Processing centre 310, as indicated by the Zone Identifier name or number in the Position Notification Message.
  • SMS message may be in the following format: ZZ[space] [XXXXX] [space] [XYZ], Where XXXXX is the unique Membership Identification number of the user and XYZ is the unique Zone Identifier name or number.
  • the ZZ in this case indicates that the message is an Position Notification Message.
  • User A 353 has a Mobile Phone 356 which is connected to a Mobile phone network that supports a Mobile Positioning System (MPS), such as Ericsson's MPS.
  • MPS Mobile Positioning System
  • Such an MPS system allows for authorized users to obtain information relating to the position of the mobile handset. This information may be determined through analysis of the signal strengths of various cellular phone repeater towers and other such analysis of the radio signals of the mobile phone network. It may also make use of signals from other Mobile phone networks. Some schemes also make supplementary use of Global Positioning System (GPS) information in order to achieve higher accuracy of the position of the mobile handset.
  • GPS Global Positioning System
  • User A 353 may use such a mobile telephone 356 to manually send an Position Notification Message to the Notifications Matching and Communication System 300, via the Mobile Network 337. Such messages may be received and processed by the Mobile Positioning System (MPS) Server 331.
  • MPS Mobile Positioning System
  • the System 300 Upon the System 300 receiving such a message, the System 300 could generate a request to the Mobile Network's Positioning System asking for the location of Mobile Phone 356, which would return a message indicating the calculated current positional co-ordinates of the Mobile Phone 356.
  • the Notifications, Matching and Communications System 300 is able to convert these co-ordinates into a geographical position relating to proximity to various Game Zones, and determine which (if any) zones are sufficiently close to the user for the user to be considered in that game zone.
  • Such messages to and from the Mobile Network's Positioning System could be communicated via XML or any other suitable protocol, and be sent over any convenient network medium, including but not limited to http, https, internet, Virtual Private Network (VPN), wireless GPRS, wireless 3G, ADSL or any other network.
  • Another embodiment of the present invention is substantially similar to the aforementioned embodiment utilizing Mobile Positioning Systems, however in this embodiment the User A 353 may give permission to system administrators for the Notifications, Matching and Communication System 300 to periodically send requests to the mobile phone networks for current positional data of the mobile handset.
  • This arrangement would afford greater convenience to the User A 353, who could visit various Game Zones and have their current Zone position automatically updated.
  • Another benefit would be that if the User left the Game Zone, the Introduction System could automatically stop matching the user to other people, products or services available in the zone or zones where the user was previously located.
  • Another embodiment of the present invention is substantially similar to the aforementioned embodiment utilizing Mobile Positioning Systems, except that instead of utilizing the Mobile Positioning System, it utilizes a Global Positioning System (GPS) device connected to a mobile communications device, such as a phone or personal digital assistant (PDA) or other such mobile computing device equipped with a communications interface.
  • GPS Global Positioning System
  • PDA personal digital assistant
  • the user is able to send Arrival Notifications automatically periodically, or manually, thus updating the Notifications, Matching and Communications System 300 with the users positional co-ordinates.
  • the Notifications, Matching and Communications System 300 is able to convert these co-ordinates into a geographical position relating to proximity to various Game Zones, and determine which (if any) zones are sufficiently close to the user for the user to be considered in that game zone.
  • Another embodiment of the present invention allows the user to send various types of Notification Messages such as Position Notification Messages to the Notifications, Matching and Communication System 300 via their mobile phone or any other available telephone.
  • Their telephone call is received and processed by the Interactive Voice Response (IVR) Server 332.
  • the IVR system 332 may prompt the user to enter their membership Identification number using DTMF tones by pushing telephone keys, or in some cases the IVR system 332 may be able to use caller Identification to establish the identity of the caller and automatically look up the Identification number on The System database.
  • the IVR system 332 will then prompt the user to enter the game zone unique Identifying Name or number using DTMF tones by pushing the telephone keys.
  • the IVR System 332 communicates with the Message Router 330, which is able to route Notification messages such as Position Notification Messages to the correct Zone Arrivals Notifications Que 313 in the matching Zone Processing Centre 310, as determined by the zone identification in the message.
  • the IVR system may be enhanced by adding integration with a voice recognition system to offer higher levels of efficiency and convenience.
  • Other embodiments may include input and output devices that aid visually or auditory impaired persons and allow them to interact with the Introduction System.
  • Operators of the present invention may generate revenue by selling advertising space on both the system generated SMS messages as well as the audio advertisements carried on the Interactive Voice Response system.
  • Benefits to advertisers are that they can reach a targeted audience, of a particular demographic, since the system has a lot of data relating to its users.
  • advertisers are able to reach users based on their real time or near real time location, for example if a user is logging on to a local vicinity zone in "North Sydney", then this may be of interest to a restaurant in "North Sydney” wishing to attract diners with a special offer valid for that evening.
  • This type of targeted marketing is of great interest to a wide variety of companies, and is a rapidly developing advertising market.
  • the possibility of generating advertising with the present invention is a significant benefit, and one not shared by other competing technologies and existing products.
  • the advertising revenue may assist in keeping the cost of the service low, and even allowing certain functions to be provided free of charge in certain embodiments.
  • Such a benefit will allow the rapid adoption of the present invention by large numbers of users.
  • Controlling the system through the IVR system has several significant advantages over control of the system via SMS. It is often more convenient to call the system and interact via telephone keys, or in certain embodiments via voice commands. Typing in SMS messages can be inconvenient and difficult, particularly in certain environments, for example in low light, while driving, while walking. Furthermore, composing and sending SMS messages whilst performing certain activities, such as driving, represents a significant safety hazard.
  • the IVR system is interactive, providing direct feedback to the user relating to success of a particular command, as well as assistance and online help, and intelligent menu choices which do not require the user memorising large amounts of information, for example zone numbers.
  • zone numbers With SMS control of the system, users must remember zone numbers or names, and other commands etc. and receive no direct immediate feedback or assistance during the process.
  • the position notification phase may be implemented using the IVR system s in the following manner: The user all calls a local access number for the system. Different geographic areas may have different local access numbers, for example consider central metropolitan Sydney has one particular access number.
  • This area calls the number when they are going "out" to a particular area and wish to be active in the system. Upon calling, they are prompted to enter their unique user pin o number, or in certain embodiments they may be required to enter a user number and a pin number. In other embodiments, the system may be able to establish the identity of the caller using a Caller ID (CID) message, and therefore reduce the amount of authentication entries required.
  • CID Caller ID
  • zone number will correspond to a particular local vicinity where the user will be visiting.
  • the zone number may 0 respond to a particular suburb or group of suburbs.
  • Certain embodiments will read out a list of zone numbers to guide the user through the position notification phase or the system.
  • One embodiment of the present invention may include an audio prompt similar to the following: "Please S enter the 2 digit zone number followed by the has key.
  • the system may be configured to consult a database for current zones, and read out the relevant audio file, for example "North Sydney, 0 push One Four Hash". This arrangement will allow further zones to be added and others removed, dynamically without the need to reprogramme the system.
  • the system may play an advertisement following the entry of the zone number, followed by a message similar to: "Press 1 to confirm your log in to North Sydney Zone for 2 hours, Press 2 to change the log in to a different zone" Following confirmation, the system may play a thank you message, which may be similar to: "Thanks' for logging on. Have a good time”. Certain embodiments may also include further advertisements. Certain embodiments may feature public service announcements and warnings, for example: "Drink responsibly" or "Don't Drink and Drive” etc. Another embodiment of the system would allow users to phone a human operator [not shown on figure 3] who has access to the Matching and Communication System 300 central system and advise this operator of their membership identification number and Zone Identification Name or Number, thus allowing Arrival Notification to take place manually.
  • Another embodiment of the present invention would allow a User -355 to utilize a Mobile Internet Device 352 to communicate with the Matching and Communication System 300.
  • Notification messages including Position Notification Messages and other messages or communications may be sent or received using Mobile Internet Device 352.
  • This Mobile Internet Device 352 may be connected to a Wireless mobile internet network 339, for example a GPRS or 3G network. Messages sent over Network 339 are received by Wireless Server and Gateway 333 and sent to the Message Router, where they are handled in the same fashion as other messages received, and parsed and routed according to the type of message and unique zone number or name.
  • Another embodiment may provide a program or applet within the mobile communications device which automatically performs the Arrival Notification for the user.
  • the program may make use one of the Immediate Messaging (IM) protocols in order to communicate in near real time with the Matching and Communication System 300.
  • IM Immediate Messaging
  • Many mobile communications devices may include an inbuilt or inter-connected global positioning system (GPS), which would allow the mobile device to report the user's geographic position in near real time to the s Matching and Communication System 300.
  • GPS global positioning system
  • Another embodiment of the present invention allows communication of notification messages such as Position Notification Messages to the Matching and Communication System 300 via Web page access.
  • User 365 may read the zone information from Zone Sign 361, and transmit the Position Notification Message via a Web Browser terminal o 362.
  • User 365 may log onto the Matching and Communication System 300 web page, and with the relevant passwords and permissions satisfied, be able to lodge the Arrival Notification and other messages and communications via this web page through the Global Internet 340 or alternatively via any other available private or public network (not shown).
  • Web Server 335 is able to serve this web page to Web Browser 362 via s Firewall 336, which protects against malicious activities such as hacking.
  • Another embodiment substantially similar to the aforementioned embodiment above would allow the client machine to communicate with the Matching and Communications System 300 using an organized scheme for connecting computers to other computers, such as XML Web Services. Instead of a Web Browser 362 as a client, any computer o system would be able to communicate with the Matching and Communications
  • communications terminals may be 0 incorporated into seating, tables or other furniture at the game zone, which would allow users to send Notification messages to the system including Position Notification Messages, Command Notification.Messages and Communication Notification Messages.
  • the communication terminals may be incorporated into the menu system or accounting system of the game zone venue such that normal operation of the game zone venue's menu or account payment system may result in automatic or semi-automated Position Notification Messages.
  • Another embodiment of the present invention allows communication of notification messages such as Position Notification Messages to the Matching and Communication System 300 via email access.
  • User 365 may read the zone information from Zone Sign 361, and transmit the Position Notification Message via an email client on the Internet access Web Browser terminal 362.
  • the email message would be in a specific format as determined by the message syntax. For example the zone number or name may be in the subject field and the first line may be the user membership number.
  • Email Server and Gateway 334 would receive the messages and pass these on to the Message Router for parsing and routing to the correct message que in the correct zone processing centre.
  • Certain embodiments of the present invention will allow the Matching and Communications System 300 to know when a user has left a game zone. These embodiments are discussed in detail in the following sections. However many embodiments of the present invention do not provide this information to the System 300, and only provide the Position Notification Message once upon the user arriving.
  • a session expiry time, or zone session time-out may be incorporated into the profile for the particular game zone.
  • the zone session time-out may be defined as the time period within which a user is still considered present, measured from the instant the System 300 receives the Position Notification Message.
  • the zone session time-out would typically be set to be equal to a period of time that an average person would spend when they visit the game zone venue.
  • the zone session time-out in a restaurant might be set to the average time that people spend dining at that restaurant.
  • the zone session time-out may be set to the average duration of the movie pictures being screened. If a user leaves a game zone before the zone session time-out has expired then the game system may still see the user as being at that zone unless the user notifies arrival at another zone or otherwise manually notifies departure.
  • An alternative embodiment may make use of apparatus that can automatically establish the presence of a user in a particular game zone.
  • the Position Notification Message may be received automatically at periodic intervals on a device local to the Game Zone.
  • the device would cease receiving the Position Notification Messages and would then be able to advise the main Matching and Communication System that the user is no longer in the zone.
  • Possible technologies that would support such an embodiment include Radio Frequency Identification (RFID) tag and reader technology, Global Positioning Satellite (GPS) technology, Immediate Messaging (EVI) technology and General Packet Radio Service (GPRS) mobile internet technologies.
  • RFID Radio Frequency Identification
  • GPS Global Positioning Satellite
  • EVI Immediate Messaging
  • GPRS General Packet Radio Service
  • Fig. 4 shows one embodiment of the present invention, where RFID Tag Reader Position Notification System 400 is located in a particular game zone. A plurity of RFID Tag Readers may be deployed to offer the required RFID coverage area.
  • RFID Tag Reader System 400 is able to detect and read data from RFID tags located within its read and/or read/write coverage area.
  • RFID antennae 441, 442 and 443 are shown in Fig. 4. Although three antennae are illustrated, this is for illustration only, and any number of actual antennae may be utilized.
  • RFID Antenna or Antennae 441 - 443 detects the RF transmission from the RFID Tag of the user. Each RFED tag has a unique tag identifier number.
  • RFED Tag Reader 440 is able to read this number.
  • the Processor 410 has a software program which allows it to communicate this number in the correct format to the Matching and Communication System 300, via the Communications Interface 430. Communications can take place via any suitable networking medium, including but not limited to Wireless GPRS 450, ADSL internet connection 460, Wireless 802.11 (not shown) or any other networking medium or protocol connected to Communications Interface 430.
  • the RFID Tag Reader System 400 may be designed to either continuously read all the users RFID tags within the game zone : coverage area, or alternatively to "scan" each user when they arrive at the game zone venue, thus automating the Position Notification Phase.
  • Continuous reading of the tags has the advantage that when users leave the game zone, the system can automatically detect this, and conversely the user is kept in the matching process for as long as they are in the zone, without relying on an automatic time out mechanism for removing the user from the zone.
  • Embodiments of the present invention may use Radio Frequency Identification (RFED) readers and tags to monitor location of users and generate Position Notification Messages.
  • ISO 15693 and ISO 14443 are evolving international standards administered by the International Standards Organisation (ISO), which RFID readers and tags may be required to comply with in certain regions or jurisdictions.
  • ISO 15693 in particular, is an evolving global open standard for 'vicinity' RFID or 'smartlabel' applications in the 13.56MHz frequency range.
  • Philips Semiconductors and Texas Instruments produce the 'ICODE' and 'Tag-it' range of RFID products, respectively, which conform to ISO 15693, and may be used to practice embodiments of the present invention.
  • the 'ICODE' product has a reading range of approximately Im and includes anti-collision measures that enable multiple RFEO tags to be read substantially simultaneously. It should be noted, however, that RFEO devices that operate in other frequency bands and that meet other standards or no standards at all may also be used to practice embodiments of the present invention.
  • the RFED tags may be read-only or read/write. Both types of tags typically provide a substantially unique identification number when read that can be associated with a particular user.
  • Certain embodiments may use passive tags. Benefits of passive tags include lower cost and the existence of anti-collision protocols that allow many passive tags to be read simultaneously within the field of a reader. Passive tags or transponders obtain energy to operate from a reader, via one or more energising field antennae. Provision of an energising field somewhat complicates the design of the reader or antennae and two design options are generally possible.
  • the first option known as a bistatic reader, utilises two antennae for a particular coverage area, one to receive the signal and the other provide the energising field.
  • the second option known as a monostatic reader, uses the same antenna to receive the signal and provide an energising field for a particular coverage area.
  • Certain embodiments may use a monostatic type of reader, with one antenna to cover a particular coverage area within the game zone.
  • the benefits of this arrangement include a more compact antenna arrangement and more uniform coverage at ranges close to the antenna.
  • Several antennae may be used to provide a coverage pattern within the game zone to ensure that all users are within read and/or read/write coverage of the reader.
  • a switching circuit may be employed to switch the various antennae synchronously so that the reader progressively reads tags located in various sections of the game zone.
  • several antennae may be electrically connected to provide simultaneous coverage of all areas within the game zone.
  • Other embodiments may use bistatic RFDD readers that employ two separate antennae to cover a particular coverage area within a game zone.
  • Certain embodiments may use active RFID tags that may be read and written to by an RFID reader. Advances in microelectronic fabrication and. associated technologies as well as increased demand and economies of scale could see active RFID tag pricing rapidly reduced which would make embodiments using them more viable.
  • the benefits of active RFID tags include simplified reader design, reduced reader cost and less possibility of poor coverage areas within a game zone, on account of the tags having their own power source and thus not having insufficient power when placed in an area of insufficient energising field.
  • the antenna or antennae of RFID Tag Reader System 400 are incorporated into the zone sign 351 and 361 of Fig. 3.
  • Fig. 5 RFDD Panel 500, illustrates one embodiment of the present invention in which the RFID antenna 520 is integrated into the actual sign panel 510, for example using plastic moulding, or attached to an external surface of the sign.
  • RFDD Panel 500 may utilise the RFDD Panel 500 as a floor panel or floor covering such that users RFID tags will be detected and read when users pass over a particular section of the floor, for example at an entry to the game zone venue.
  • RFDD Tags are distributed to users of The Introduction System. These Tags may be incorporated into products such as key ring tags/fobs or incorporated into jewelry, credit cards, or any other such products as may be convenient for users to carry around with them.
  • One embodiment may incorporate the RFED Tag into a mobile communication device such as a mobile phone.
  • Another embodiment may integrate the RFID Tag into a plastic card shaped and having appearance of a credit card such that the card held the membership number, both visually printed on the card and/or printed on a barcode on the card, as well as being stored in the internal RFDD tag.
  • the system 400 may then automatically transmit the Position Notification Message to Matching Communication System 300 via a suitable communications channel.
  • Such channels and communications protocols include but are not limited to GPRS wireless, 802.11 wireless, 3G wireless, ADSL internet, email and XML web services.
  • the System 400 may save several Tag Reading events to its memory 420, and send a single message consisting of several concatenated tag reads. This may result in efficiencies in bandwidth and cost.
  • this function of disabling the RFDD Tag may be provided through provision of an object made out of a Radio Frequency (RF) screening material which can be attached to the RFDD tag in order to shield it from the Reader and thus prevent detection or reading of the RFDD Tag.
  • RF Radio Frequency
  • the screening device may take various forms, including a cover or sheath, made out of RF screening material, and may be attached to the RFID Tag by way of clip, mechanical sliding mechanism, By elasticity of the Sheath material (similar to how a glove stays attached to a human hand), adhesive or Velcro type material, or any other method of fixing.
  • an optical Tag or Barcode system is used instead or in addition to an RFTD tag system.
  • An optical reader detects an optical tag or barcode carried by the user, and reads the unique number from that tag or barcode. The detection of this optical tag or barcode and the unique number read will be used by the system to complete the Arrival Notification process.
  • Other embodiments of the present invention may use biometric technologies in order to identify the user at the game zone. These technologies may include, but are not limited to retinal scanning, hand geometry, fingerprint scanning and facial recognition. These technologies may be used to establish the identity of the user and thereafter initiate automatic transmission of the Position Notification Message to the Matching and Communication System 300 using any of the aforementioned communication methods and protocols.
  • the Matching Process is the process of comparing the geographic and search profile criteria to identify if a suitable match is possible. In the case of multiple suitable matches, the Matching process aims to identify the best possible match. In a preferred embodiment of the present invention, the Matching process is undertaken by the Zone Processing Computer 312 of the Notifications, Matching and Communication System 300. Certain embodiments of the present invention.may implement The Matching Process as an event driven process. That is, it may be initiated by the arrival of an Arrival Notification at the Notifications, Matching and Communications System 300. An alternative to having an event driven process would be to have the Notifications, Matching and Communications System continuously or periodically searching the various zone databases 311 for Matches. The advantage of the event driven model is mat the System only has to consider each potential match once.
  • the Notifications, Matching and Communications System 300 initiates a Matching Process every time a user sends a Position Notification Message to the System.
  • the Matching Process starts by constructing a database query that searches the database 311 for matches that are geographically close and meet the essential requirements as contained within the user's search profile.
  • the Zone Processing computer 312 may increase the search area by searching other nearby zone databases in Other Zones 340. Allowable Other Zones 340 may be determined by looking up a field in the Zones own Zone Database 311 which would list which zones are sufficiently close by to be included in the search. For example, a male user may be seeking a female mate. The user would state the female requirement as an essential matching criteria during the Registration Phase.
  • the database 311 and possibly other databases in nearby zones must be searched for geographically close users who are within their Zone session time-out and are female.
  • the requirement that the mate must be female becomes an essential search criterion.
  • matches that meet the essential criteria as Essential Matches.
  • the database is searched using the essential criteria then it returns a list of Essential Matches.
  • Other search criteria may not be as definitive and therefore a second level of Matching Process must be applied when the criteria being considered is more of a preference. We define this second level of Match Processing as the Preferential Matching Process.
  • the Preferential Matching Process takes in the list of Essential Matches and then considers the preferences stated in the user's profile to order the Essential Matches and ultimately select the Match with the highest correlation to the user's search profile. For example, preferential search criteria might be that the female mate likes sport.
  • the Preferential Matching Process would then analyse the list of Essential Matches and award merit to females who have expressed a high interest in sport.
  • a computer program is used to compare various potential match partners and find the optimum match partner using advanced mathematical techniques to perform the matching algorithm. Techniques used may ⁇ include Fuzzy logic inference systems and adaptive neuro-fuzzy inference systems.
  • Users may be allowed to assign various degrees to their particular attributes and requirements, rather than be forced to assign a simple yes or no, or 1 to 5, or similar coarsely granular measure as found on other existing matching systems. For example, users may be able to select the importance of their mate having blonde hair by assigning a value of between one and a hundred for that attribute. This would allow a more complex decision surface between two potential match specimens and allow for a potentially higher quality of match results.
  • the use of artificial intelligence techniques would allow for matching systems that better model human decisions, and could result in higher quality matches.
  • the Introduction Game System could find potential matches based on simple matching, and thereafter submit several matches for more detailed analysis by the artificial intelligence matching system.
  • the artificial intelligence matching system could then provide as output a factor, possibly a percentage, indicating the quality of the match, with 100% representing the perfect match and 0% representing the worst possible match between match partners.
  • the user could then be supplied with this measurement of match quality in the message advising the user of the match. In some embodiments of the present invention, this could be offered as an additional enhanced service to users.
  • the Zone Processing Computer 312 compiles a database query that searches only game zones which are geographically close to the game zone venue from which the Arrival Notification data was received.
  • the game system may use two game parameters defined here as the inner radius distance and an outer radius distance to determine whether a game zone should be included in the database query.
  • AU games zones closer than the inner radius distance to the game zone from which the Arrival Notification was received are automatically included in the database query. For example, if the inner radius distance is set to one kilometer then all game zones within 1 kilometer of the game zone from which the Arrival Notification was received will be included in the database query. In one embodiment of the present invention, owners or other
  • Authorised parties of the game zone venues may increase their matching distance by manually including other game zones which are outside the inner radius distance, but inside the outer radius distance, in the search for a match. This creates a virtual search area which is larger than the inner radius and is confined by the preferences of the game zone owners. To be included in the search area for a game zone which is further away than the inner radius distance both game zone venues involved may have to agree.
  • a game zone venue owner fills out a form naming the game zone venue that they wish to have included in all match queries originating from their game zone venue. The form is submitted to the Notifications, Matching and Communications System. The Notifications, Matching and Communications System then contacts the game zone venue to be included and asks permission to include them.
  • the game zone venue is added to the list of game zone venues to be used in the database queries. For example, assume that the inner radius distance is one kilometer and the outer radius distance is two kilometers. Assume that a game zone owner "A" wants to have people at their game zone venue matched to people at a game zone "B" 1.5 kilometers away. The game zone venue owner "A” submits a request to the Notifications, Matching and Communications System asking that the game Zone "B" be included in the search area.
  • the limitation of the inner radius distance and the outer radius distance are key game system rules which keep the game as a localised introduction game. These distances may however be set to any desired distance. If the inner radius distance is set to zero then database queries will only search within the game zone venue from which the ED Tag data originated. If the inner radius distance were set to one million kilometers then all game zones globally would be searched.
  • the Notifications, Matching and Communications System On receipt of the Position Notification Message from a user, the Notifications, Matching and Communications System retrieves the user's profile data from the library database 301. The System then retrieves the list of game zone venues within the inner radius distance and the game zone venues that are within the outer radius distance and have joined the matching group. The Center then searches the database for users who are seen as currently playing at these game zone venues and who match the user's Matching criteria. Depending on the nature of the match being sought, it is possible that each match between individual people or between an individual and a particular service or product should occur only once. For example, if the system attempted to match two people and the match was terminated by one of the users because the match was unsuitable then the system should not attempt to match these two people again.
  • the system searches the database to retrieve a list of historical matches for the user and uses this list to eliminate any duplicate matches from the list of potential matches.
  • the system then takes the most suitable potential match and starts the Communications Phase.
  • users must have a communication device such as a mobile phone, pager, wireless laptop, handheld wireless PDA or other mobile telecommunications device.
  • the contact details for this device are stored in the database at the Notifications, Matching and Communications System.
  • a preferred application of the system would see users have a mobile communications device such as a mobile phone.
  • the Notifications, Matching and Communications System has the ability to send and receive messages to and from users in the field. These messages may be sent or received using any communications channel supported by the user's communication device.
  • the messages may be sent using any protocol supported by the mobile telecommunications device such as voice transmission, MMS text messaging, SMS messaging, email, GPRS, interactive voice response or other automated messaging system.
  • the message may also be relayed from the Notifications, Matching and
  • the Notifications, Matching and Communications System 300 sends a message to the person being matched. If the person being matched is being matched to another person, both people are sent the same message. If the user is being matched to a product or service then the message may give details of the product or service, details on special offers for the product or service or may give details about where to find the product or service or other useful information. If the user is being matched to another person then the message to the users being matched tells them that a potential match has been found and asks if they would like to communicate with the other person in the match.
  • the users then communicate their intention to communicate by sending the Notifications, Matching and Communications System 300 a message which contains key words which the Message Router 330 parses to determine the desired action. Once a potential match has been identified between two users in the field and both users agree to communicate then the game enters the Communications Phase. The users may then send messages to the Notifications, Matching and
  • the Notifications, Matching and Communications System 300 receives the Communication Notification Message, which includes a header which conforms to a particular syntax, followed by a text string which makes up the actual personal message to be relayed to the other party that makes up the match.
  • the Message Router 330 parses the Notification Message and places it in the correct Communications In Que 315 for the particular Zone Processing Centre 310.
  • the Zone Processing Computer 312 then processes the incoming communications notification message. It addresses the message to the correct match partner and sends the message to the Communications Out Que 316.
  • the Message Router 330 then re-sends the message to be relayed out through the correct communications channel, thus maintaining the anonymity for both match parties.
  • the Notifications, Matching and Communications System 300 protects the anonymity of the users until such time as sufficient communication has taken place between the users to determine that the match is suitable. If both users determine that the match is suitable then they may pass their direct contact details to their potential match and start directly communicating. The game ends when either the users agree that the match is suitable and they decide to make direct contact or when either user terminates the match. The game may also be terminated by a time out where no messages have been sent between users for the time out period.
  • the messages relayed between users may use any communications standard supported by both user's communications devices and by the Notifications, Matching and Communications System. This may include voice, video conferencing, s SMS, MMS, email, GPRS and any other communications standards supported by mobile telecommunications devices.
  • the Message Router 330 of the Notifications, Matching and Communications System 300 scans incoming messages from users looking for key words that tell The System to take a predefined action. For example, the key words "End Match", when included in a message to the Notifications, Q Matching and Communications System 300 might tell The System to terminate a particular match conversation. Once a match conversation is terminated, all communication between the users in the match is terminated. As long as neither user has given any personal details in the communications prior to the match being terminated, their anonymity is preserved through having their messages routed s through the Notifications, Matching and Communications System 300.
  • the users may also store packets of information along with their profile and use key words to tell the Notifications, Matching and Communications System 300 to deliver this data to a potential match. For example, a user may store a picture of themselves along with their profile and when the Zone Processing Computer 312 of the 0 Notifications, Matching and Communications System 300 receives the command
  • the user may also use their mobile communication device to retrieve data or pre ⁇ recorded messages via a Telephone Interactive Voice Response System. This may involve the user ringing a nominated phone number which connects them to the IVR Server 332 of the Notifications, Matching and Communications System 300. The user 0 is then prompted by the IVR Server 332 to give their membership number and the system accesses the database to access the current match details for that user. The user may then listen to prerecorded data about the match. For example the user may listen to a pre-recorded resume or speech from their potential match. This would allow them to hear the voice and nature of the match without committing to talk to the potential match directly.
  • a Telephone Interactive Voice Response System This may involve the user ringing a nominated phone number which connects them to the IVR Server 332 of the Notifications, Matching and Communications System 300. The user 0 is then prompted by the IVR Server 332 to give their membership number and the system accesses the database to access the current match details for that user. The user
  • SMS message may in certain embodiments contain an SMS message similar to "You have a match! "
  • the SMS message may also contain an indication of the quality of the match, either through a match quality number, which indicates the closeness of the match through analysis of the two "profiles" set up during the registration phase.
  • the indication of quality of match may be a simple indicator of the number of things in common. For example if both matches list "music" and
  • the SMS message may contain a message similar to "You have 3 things in Common".
  • the SMS message may feature a telephone number that the users should ring to access the system, as well as a unique Match Number to quote to the service to receive details of the match.
  • the match advice and match number is delivered to the users using a different method, namely, each user is telephoned in a special way, causing the telephone to ring in a particular pattern. For example, this may be a pattern of ringing a single ring, then hanging up before answered, then sending a second single ring.
  • the caller ED could be set to indicate the main system access number, so that users could recognise that it is the system of the current invention attempting to signal to them that a matching or friend location event has occured. The users may then call in to the system and follow the procedure for retrieving the match information as detailed below.
  • the benefit of this method is that there is little or no cost attached to signalling the users, who then ring in at their expense to retrieve the information.
  • Another benefit is that in a noisy environment many users may not hear that an SMS has been received, and due to the timely nature of a match or friend location message, by the time they receive the message it may be too late to be of any benefit.
  • the system may call both users and launch the phone call in the match details section, detailed in the next section.
  • the users may ring the number supplied( for example via an on an SMS, or in other embodiments advised via a particular ring pattern io signal), or store the number in their phone's memory, and thereafter hear the main menu, which may be similar to: "Press 1 to log onto a zone, Press 2 to enter a match number, Press 3 to record a profile". They then press 2, and thereafter enter the unique match number given to them previously. They then enter the "match details" section.
  • the match details section provides details of the match partners to both users.
  • the users will be presented with an IVR menu similar to the following: "Congratulations, you have a match. Press 1 to listen to the audio profile of your match partner, Press 2 to attempt a voice connection to your match partner".
  • the service may include an additional message similar to: "Press 3 to receive an MMS picture if available and authorised by your match partner -
  • the user may then be played a menu option similar to: "Press 1 to listen to the profile again. Press 2 to attempt a live voice connection with your match , Press 3 to cancel the match. You will never be matched with this person again".
  • the menu may also include an option similar to: "Press 4 to receive an MMS picture if available and authorised by your match partner - charges apply, press
  • cancel match option is selected by either parties, the match is cancelled and any future match between the two users is forbidden and prevented by the system. The other user is advised that the match has been cancelled.
  • the system allows an option of canceling the match by either party at any time during the process. If the voice connection option is chosen, the system will attempt to connect the two users by telephone, without revealing the personal identity or telephone number of either party. Certain embodiments of the present invention will provide real time feedback to both users regarding whether their match partner is currently connected by phone call to the system, i.e. also connected to the system, listening to the users audio profile etc.
  • the system will advise the other match partner, and if the other match partner accepts then the two parties may commence talking with one another. At any time users may push a particular digit to hang-up and cancel the match. If this is done, the system will prevent the two users from ever being matched again.
  • the requesting user is placed on hold, and the system will attempt to contact the other user.
  • the other user will receive an SMS message asking them to call a particular number, and possibly enter a particular match number, in order to activate the waiting call. If there is no response by the other user after a pre-determined period of time, the other user placed on hold is advised that a live connection is not possible at this time. Certain embodiments may make attempts to arrange a call at a later time. Another embodiment will actually call the other user instead of sending an SMS, using a characteristic ring pattern as described earlier, to indicate to the other user that they should call and log on to the system.
  • Another embodiment of the current invention will simply call the other user directly, and ask the other user if they would accept a phone call from their match. If they accept, the two parties will be connected. Advertising revenue may be generated by playing audio advertisements prior to connecting the two users, and also as background on- hold messages to the user on hold. In certain embodiments, this "on-hold" advertising revenue may offset call costs in the case of the system ringing out to initiate the call connections.
  • Certain embodiments of the present invention will allow users to join lists of users (termed “The Group”). Certain embodiments will have private lists where users need to receive an invitation by the list administrator in order to join The 5 Group. In certain embodiments, subscribers in The Group will receive "friend location" messages indicating that current members of the list are present in the same locality zone as the user. In certain embodiments they may receive further details such as the "Nicknames" of people present, and the total number of members present. In certain embodiments they may be able to receive data indicating where member of
  • the Group are currently logged in (i.e. Which zones have members, and other details) . They may then call in to the system via phone, and select to enter the Live Chat Room for the group, for the particular Zone. Once connected to the Live Chat Room, they can hear all other users connected, and can communicate with anyone else on the line.
  • the system may be configured to limit the number of simultaneous users in a is certain room to a manageable number, and may even split rooms into sub-rooms, allowing smaller groups if the first room gets too many users.
  • the effect will be similar to Citizen Band (CB) radio systems, except that in certain embodiments, membership will be restricted to people that are in The Group.
  • members of The Group will be members of an existing social network,
  • the Chat Room will provide a useful and entertaining feature, for example a user can log in when they go out to a Zone, for example North Sydney, and log onto their friend chat room and chat with other friends out in the area.
  • a Zone for example North Sydney
  • VOD Voice over EP
  • Certain embodiments of the present invention may incorporate an incentive scheme to encourage users to "play" the system efficiently, i.e. reply quickly and diligently to match offers etc.
  • One such embodiment may include a system Match points, and/or a User Rating score. The response times to replying to match messages may be. measured for all users. The quicker the user replies to the match message, the more points they may receive.
  • Slow or Non existent responses may in certain cases lead to loss of points and rating levels (e.g. a user may go from Silver rating to White Rating through bad performance).
  • the cancelled user may loose points.
  • no points may possibly be earned for the match by both users.
  • Users may elect to enter into city wide, zone wide, state wide, nation wide, or international competitions amongst all users of the system, for various categories, such as "most friends" where the user has the most number of successful friend location matches.
  • Other categories may include "Most Matches" , Fastest average response times, etc. Prizes and special offers may be awarded to winners or runner ups. Users with good ratings or high points may be * invited to promotional and social events such as parties. Users may receive a class grading based on positive performance, for example gold class user, silver class user etc. Users will not wish to drop to a lower class, so they will tend to abuse or misuse the system less often. Certain embodiments may allow users to select their profile to only match them with users in a higher class, thereby ensuring that they have a higher quality of match player. The incentive scheme also affords the possibility of generating advertising revenue and sponsorships by corporations wishing to promote their products and services. There are many innovative marketing opportunities available through the competition and incentive features of such an embodiment.
  • Anofher embodiment demonstrates an another possible application for the matching system of the current invention.
  • This embodiment is significantly similar to the dating and friend location embodiment, but in this case the system allows users to be matched with suitable goods or services that they are seeking.
  • the methods, apparatus and methods are substantially similar to the earlier embodiment, with the exception that the registration phase is different.
  • Users are requested to enter information relating to the goods or services that they are seeking, and other particulars relevant to their search criterion. For example, users may log on to the IVR system, and select the zone they are in, and then select "Taxi service required", and thereafter be automatically linked with a suitable taxi service.
  • the system may directly connect the users phone call to a phone number answered by the goods or service provider, for example the taxi company.
  • Another embodiment is significantly similar to the earlier IVR dating and friend location embodiment, but in this case the system allows users to be matched with suitable employment prospects that they are seeking. For example, a user that is travelling interstate and seeking a casual waiter position may enter in their Curriculum Vitae (CV) details in the registration section, and also indicate the type of work they are looking for. Employers may register on the system and enter the particulars that they are looking for. When there is a potential match, the employer may be sent the CV particulars. The job seeker may also receive notifications. The system may generate interview opportunities quickly, and they system would be useful for both employers and potential employees. It may be possible for employees to fill certain positions dynamically and urgently, for example in cases of staff absence and "short- staff" periods.
  • CV Curriculum Vitae
  • Another embodiment of the present invention is substantially similar to the dating and friend location embodiments, but in this case the system allows users to be matched in cases of large scale emergencies, natural disasters and similar events.
  • people skilled in particular areas for example including but not limited to doctors, surgeons, paramedics, volunteer rescue and firefighters, may register on the system.
  • Access numbers may be promoted through the local media to encourage users to log in, advising their availability in the local area.
  • Responding command and control authorities may also register.
  • These organisations may have access to a special website, which gives real time feedback as to the number of users responding and logging on, or already present in the affected zone.
  • SMS message may advise that they will receive an automated IVR telephone call shortly.
  • This phone call may include content similar to the following: "This is central emergency command and control. System is at Level 3 mobilisation - a Major Emergency event has occurred in your Zone. You are being requested to join an emergency response team meeting at Town Hall Main Entrance in 15 minutes. Are you able to respond?
  • Push 3 to indicate that you will not be available for response during this Major emergency event.
  • the user pushes 1 to affirm response, they may receive a message content similar to: "Your membership to the response team has been confirmed. Team leader is John Boss, Team mobile phone number is 0412 999 376. "
  • emergency authorities it would be possible for emergency authorities to organise large groups of emergency response teams quickly, efficiently and dynamically.
  • Such a system could also be used to advise users that are not currently logged in, in order to warn them of impending events, for example Tsunamis warnings, severe weather warnings, bush fires etc, and to mobilise response teams ahead of such events.
  • Response teams may be dynamically, automatically and rapidly assembled, consisting of teams of users, matched together.
  • Another embodiment of the present invention may have the possibility for users to join friendship groups or societies.
  • One method to create a friendship group would be for one member of the group to nominate themselves as the administrator of the group by submitting a form to the Data Processing Center. This creates a structure within the database that is ready to accept members to the friendship group.
  • Once a friendship group is created and an administrator appointed people may join the group. Users may request to join a friendship group or the administrator may invite users to join their friendship group. Depending on the rules of the friendship group, it may be necessary for both an administrator and the new user to agree before the user is added to the friendship group.
  • the system can provide the group with special functionality.
  • this might include messaging services such as the ability to send messages to everyone in the group simultaneously. It might include the ability to hold telephone or SMS conferences within the group. It might include the ability to pre ⁇ record voice messages that all members of the group can recall.
  • the system can also notify anyone in the friendship group if another user who is a member of their friendship group enters a game zone and performs Arrival Notification within the matching area for their current game zone venue. For example, if members of a person's friendship group went to a restaurant a street away and performed Position Notification then the system might open a match between the person and their friends to allow them to communicate.
  • the system may propagate interaction between people in a friendship group when they are within the game zone area and choose to go "on ⁇ line" with the Introduction Game System.
  • a feature of the Introduction Game System architecture is that it protects the personal information and privacy of the users at all times. At no time does the system let any personal information leave the Notifications, Matching and Communications System 300.
  • the Notifications, Matching and Communications System 300 may be a secured facility. If a membership Tag scheme is used (for example utilizing RFID tags), the tags may not contain any personal information except the game membership number or other unique identifier hence no personal data need be stored on membership tags.
  • the Introduction Game System may be used to form the basis of a business system by charging for the services provided by the Introduction Game System.
  • a business system may charge for membership fees to the introduction game or for the delivery of messages or other services. This may be charged per match, per Position Notification Message, per message sent or received or for other services the system may provide on a user pays basis.
  • the business system may also sell advertising attached to the ID Tags or other promotional materials. The business may sell, lease or hire the ID Tag reader systems. Advertising space on the signs used to tell users ihat the game zone venue is a game zone may be sold to generate income.
  • RFID Tag or other type of Identification Tag readers may be used to detect the users in a particular game zone, and these Tag readers may be incorporated into a sign that may be engineered to light up, make a noise or move whenever an RFID Tag or other type of Tag is read. This gives feedback to the user to let them know that the reader has ⁇ successfully scanned their ID Tag.
  • a service may be provided by the Introduction Game System to allow users to enter competitions by using their Position Notification Messages as a form of competition entry. For example, a game zone venue owner may offer a prize to be raffled.
  • the . Notifications, Matching and Communications System 300 may collect the required data and may provide the game zone venue owner with a list of users that entered the competition. An alternative would be for the Notifications, Matching and Communications System 300 to randomly select the winner and notify the winner and/or the game zone venue owner of the result. This may better protect the personal information of the users.
  • More advanced competitions may use a combination of Position Notification Messages at selected game zones in order to redeem a prize or become eligible to win a prize.
  • a user may have to visit three game zone venues and perform Position Notification in order to meet the competition entry requirements.
  • Another embodiment of the present invention may allow a user to receive messages from the Notifications, Matching and Communications System 300 relating to a series of game zones which need to be visited in order to qualify for certain prizes or benefits.
  • the user may in some cases only receive the message on which game zone to visit next after sending Position Notification at the previous s venue on a predetermined list of game zones kept secret from users.
  • the first user to complete Position Notification for all target zones may win certain prizes or benefits.
  • a series of game zone venue owners who have established game zones within their game zone venues might create a "treasure hunt" type game.
  • a user may have to visit multiple game zones in o the correct order and within a given timeframe. The user may only be told the absolute location of the first game zone that they have to visit.
  • the Notifications, Matching and Communications System sends a message to the user with a non-descript clue as to the location of the next game zone that must be visited. If the user manages to determine s the location of the second game zone and performs Position Notification at that zone then they are given a clue as to the location of the third game zone etc.
  • Matching and Communications System 300 may be configured to provide additional o clues after predetermined periods of time. These clues may increase in clarity as to the location of the next game zone in the sequence and may ultimately disclose the absolute location should the user fail to work it out from the clues supplied.
  • the game may apply a points scheme based on the time taken by a user to get between zones. A user may receive more points for locating and performing Position Notification at the 5 next zone in the sequence in the reduced time.
  • Another embodiment of the present invention may allow businesses to make special offers available to users of the Introduction Game System when they are within their game zone.
  • users of the System may join common Friendship clubs or private lists as described earlier.
  • private communities of users may be formed.
  • a small social network of 12 friends may define their own user community. Businesses my use this feature to prepare special offers targeted at users visiting their game zone. For example a restaurant may make an offer that if 4 or more users in the same private membership community all send Position Notification from their restaurant game zone, then they receive one free main course as a special offer. This would encourage users to attend the restaurant in larger groups which would be good for the business concerned. Many types of various businesses could utilise such a marketing mechanism.

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Abstract

L'invention concerne des procédés informatisés fournissant une correspondance et une introduction automatisée d'une personne à des services, des produits ou d'autres personnes lesquelles satisfont les conditions et tentent de se trouver dans une localité donnée et satisfaisant divers critères établis par la personne. Les utilisateurs du système peuvent activer des activités de correspondance par envoi d'un message électronique au système via un message court (SMS), un courrier électronique ou une autre technologie de messagerie, ce message avisant le système d'un nom ou d'un numéro de zone, ce nom ou ce numéro de zone correspondant à un emplacement géographique, les détails duquel sont stockés dans une base de données. Les utilisateurs sont appariés avec d'autres utilisateurs ou des fournisseurs de service ou de produit, situés dans la même zone ou dans des zones voisines dont les critères du profil de recherche sont satisfaites. Les utilisateurs peuvent utiliser des panneaux indicateurs de zone, affichés dans les zones, afin de déterminer s'ils se trouvent dans un zone couverte par le système, et pour obtenir des numéros de téléphone d'accès et des numéros de référence de zone qu'ils vont utiliser dans le message de notification de position. Les utilisateurs peuvent également activer des activités de correspondance en téléphonant à un système de réponse vocale interactif relié au système de communication et de correspondance, et les message-guides suivant instruisant ces derniers des touches sur lesquelles ils doivent presser pour sélectionner la zone d'emplacement correcte dans laquelle ils se trouvent, et qui commande d'autres aspects du système. Les utilisateurs peuvent également avertir le système de leurs emplacements par placement d'étiquette d'identification par radiofréquence (RFID) personnelle dans une gamme de lecteurs de RFID spéciaux situés dans des emplacements spécifiques. Les étiquettes RFID possèdent un numéro unique associé à l'identification d'utilisateur stockée, et le lecteur de RFID transmet ce numéro avec l'emplacement de l'unité lectrice au système de communication et de correspondance via un réseau de télécommunication. L'invention concerne également des procédés destinés à permettre des communications anonymes entre des personnes qui ont été présentées par correspondance et présentation automatisée, le système informatique transmet les messages électroniques et le conversations téléphoniques, maintenant ainsi le caractère anonyme des communications.
PCT/AU2005/001012 2004-07-08 2005-07-08 Systeme de communication et de correspondance a site fixe WO2006005122A1 (fr)

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AU2004903728 2004-07-08
AU2004903728A AU2004903728A0 (en) 2004-07-08 Apparatus, system and methods for local introductions, communications and advertising

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CN115330268B (zh) * 2022-10-12 2023-12-29 华北科技学院(中国煤矿安全技术培训中心) 一种应对矿山灾难的综合性应急指挥方法及系统

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