WO2005125029A2 - Systeme et procede de notification de message electronique - Google Patents

Systeme et procede de notification de message electronique Download PDF

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Publication number
WO2005125029A2
WO2005125029A2 PCT/US2005/020822 US2005020822W WO2005125029A2 WO 2005125029 A2 WO2005125029 A2 WO 2005125029A2 US 2005020822 W US2005020822 W US 2005020822W WO 2005125029 A2 WO2005125029 A2 WO 2005125029A2
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WO
WIPO (PCT)
Prior art keywords
wireless
message
call
telephone
network
Prior art date
Application number
PCT/US2005/020822
Other languages
English (en)
Other versions
WO2005125029A3 (fr
Inventor
Yolius Diroo
Edward Walter
Paul R. Mclaughlin
Russell W. White
Original Assignee
Sbc Knowledge Ventures, L.P.
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US10/867,279 external-priority patent/US20060007899A1/en
Priority claimed from US10/867,280 external-priority patent/US20050277431A1/en
Priority claimed from US11/115,982 external-priority patent/US8320528B2/en
Application filed by Sbc Knowledge Ventures, L.P. filed Critical Sbc Knowledge Ventures, L.P.
Publication of WO2005125029A2 publication Critical patent/WO2005125029A2/fr
Publication of WO2005125029A3 publication Critical patent/WO2005125029A3/fr

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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/12—Messaging; Mailboxes; Announcements

Definitions

  • the present disclosure relates generally to communication services, and more specifically to a system and method for electronic message notification.
  • Caller ID Caller identification
  • Standard Caller ID services generally provide a customer with an indication of who is calling without requiring the customer to answer the call.
  • the ' system's supporting Caller ID may retrieve information about the calling party from a database and provide that information to the called party.
  • FIG.l presents a block diagram of an enhanced call activity notification system that incorporates teachings of the present disclosure
  • FIG. 2 shows a flow diagram for a technique that may be used to implement teachings of the present disclosure
  • FIG. 3 presents a simplified block diagram for a system that incorporates teachings of the present disclosure to present an enhanced level of call activity awareness
  • FIG. 4 shows a flow diagram for a technique that may be used to implement teachings of the present disclosure
  • FIG. 5 depicts a communication system that may be used to implement teachings of the present disclosure to present messages on an alternate device
  • FIG. 6 presents a block diagram of a networked system that incorporates teachings of the present disclosure
  • FIG. 7 shows a flow diagram for a technique that may be used to implement teachings of the present disclosure
  • FIG. 8 shows a flow diagram for a technique that may be used to implement teachings of the present disclosure.
  • FIG. 9 shows a flow diagram for a technique that may be used to implement teachings of the present disclosure.
  • Enhanced call awareness may take many forms. For example, a remote user may need to be made aware of call activity for a given telephone number. Perhaps a user wants to "see" Caller ID information while the user is on-line or connected to the Public Internet.
  • a relatively simple service presenting Caller ID information to a user across a dial-up Internet connection may appeal to users.
  • Such a service may make use of Advanced Intelligent Network (AIN) functionality or other similar signaling functions used, for instance, in the setup and control of telephone calls placed over a communications network.
  • AIN Advanced Intelligent Network
  • a switch may recognize that the telephone line is busy and an AIN query may be launched to determine if the called party is using the telephone line to connect to a communication network such as the Internet. If the called party is on-line, a pop-up message may be sent via the on-line connection.
  • an Internet Service Provider ISP may pass Caller ID information to a subscriber of the Internet Caller ID service, and the subscriber may be presented with a limited number of call disposition options. The subscriber may, for example, request that a certain message be played to the calling party, may route the call to voice mail, and/or elect to end the on-line session and take the call.
  • the above-described service may be applied, for example, in circumstance where the subscriber enjoys one telephone line and a dial-up connection. Users availing themselves of additional communication assets and broadband connections may find more enhanced services to be attractive. For example, some subscribers may want to be informed when a 911 call has been placed from a telephone station associated with a given telephone number. Perhaps a subscriber has an elderly relative living at the subscriber' s home. If the relative needs help when the subscriber is at work, the relative may dial 911. In some embodiments, such an event may be reported to the subscriber.
  • a subscriber may want the ability to route an incoming call to destinations other than or in addition to voicemail.
  • a subscriber may want a call routed to a new location.
  • the new location may be associated with a wireline telephone, a computer, a cellular telephone, a Voice-over Internet Protocol (VoIP) telephone, and/or some other device capable of performing communication functions.
  • VoIP Voice-over Internet Protocol
  • a telephone number or address, associated with the new location may be pre-programmed into an element of the enhanced call information service.
  • the user may update this pre-programmed addressing information.
  • a subscriber may want to route an incoming call to voicemail or unified messaging service.
  • the subscriber may want to receive a text-based and/or audio-based version of the message.
  • a calling party may leave a message, and the enhanced call information service may attach a text file, a .wav file, and/or some other file to an electronic message.
  • the electronic message with attachments may then be sent to the subscriber.
  • the subscriber may have the ability to direct a call to voicemail and be in a position to know the contents of the voicemail message without actively checking the voice mailbox, which may involve pausing to call the voicemail service, entering appropriate mailbox and password information, and listening to a recorded message.
  • the above-described service options, as well as the other potential service options may be implemented as session-initiated protocol applications (SIPs).
  • SIPs session-initiated protocol applications
  • SIP offers a text-based description protocol that allows two systems to describe a media stream, which may be for example voice traffic, that needs to get from point A to point B.
  • the description itself may include information relating to authentication, caller ID, media stream parameters, and/or other information for supporting a call between the two endpoints.
  • a call intended for a dialed number may be received in network on a channel.
  • a call receipt process may begin in order to learn what to do and where to "send" the received call.
  • a dialed number, or some other type of device address may be translated into a variable for, use during call processing activities.
  • the processing activities may include, for example, a number of match tests performed against the variable. These match tests may be executed until a match is found.
  • a found match may have several allocated operators. These operations may have a priority indicator or number telling a processing server in what order the server should attempt to execute the applications associated with the found match. If, for example, there are three operations associated with a given match, a SIP-based system may prioritize the operations by giving them respective priority values of 1, 2, and 3 - telling the processing server to try the priority 1 operation first.
  • a variable value of 6789 may be assigned to the dialed number. The variable may then be compared against a list of match statements to determine how to handle the call. If the priority 1 application for the match is "Dial,” this application may be performed.
  • the Dial application may direct the processing server to ring a remote channel and then connect the two channels together if the call is answered.
  • the Dial application may also have additional capabilities. As mentioned above, if a Dial application gets an answer on the remote channel, the two callers may be bridged together and the call may proceed. After the call, one or both parties to the call may elect to hang up. When this occurs, the Dial routine may exit with a non-zero status, and the priority list may stop executing because the call is terminated.
  • Dial application there may be no answer to the call launched by the Dial application. If, for example, the Dial application rings a remote phone for some set amount of time, which may be specified in a Dial statement, and there is no answer, Dial may exit and the next priority application may be executed. In many cases, the next application may be a voicemail application, and the caller may hear an "unavailable" greeting for the called party.
  • the Dial application may apply an adder value to the existing priority value - allowing the processing server to bypass the level 2 priority and route directly to a level 3 or higher priority application. For example, the caller may be routed to a "busy" greeting for the called party.
  • a service provider may elect to provide SIP-like functionality using several different architectures. Depending upon implementation detail, some SIP components may be combination modules or discrete modules, implemented in software, hardware, and/or firmware. From a high level, many SIP system components may be acting as or executing user agents and/or SIP servers.
  • telephony devices may include user agents (UAs), which may be a combination of a user agent client (UAC) and a user agent server (UAS).
  • UAC user agent client
  • UAS user agent server
  • a UAC entity may be permitted to create an original request
  • a UAS may represent one or more server types capable of receiving requests and sending back responses.
  • a SIP UA may be implemented in hardware such as an IP phone or a gateway component or in software such as a softphone application running on a computing platform.
  • SIP UAs may connect to one another with the help of a collection of SIP servers.
  • these SIP servers may be executing on centralized hosts of a distributed communication network.
  • a large SIP system may include several different kinds of servers such as Location Servers, Proxy Servers, Redirect Servers, and Registrar Servers.
  • a Location Server may be used by a Redirect server or a Proxy Server to obtain information about a called party's location.
  • a Proxy Server may represent an intermediary program that acts as both a server and a client for the purpose of making requests on behalf of other clients. Such requests may be serviced internally or transferred to other servers.
  • a Proxy Server may interpret and then rewrite a request message before forwarding it.
  • a Redirect Server may accept a SIP request, map the address into zero or more new addresses, and return these addresses to the client.
  • the Redirect Server may be designed such that it does not accept calls but does generate SIP responses that instruct a UAC to contact another SIP entity.
  • FIG.l presents a block diagram of an enhanced call information system 10 that incorporates teachings of the present disclosure.
  • system 10 includes a remote physical location indicated at 12 that contains various computing devices accessible by a user or subscriber.
  • the devices may include, for example, a wired telephone 13, a laptop computer 14, and a wireless telephone 20, each of which may be capable of acting as a SIP.
  • laptop 14 may a have short-range or local area wireless transceivers that serve to connect laptop 14 to LAN hub 16 across wireless link 18.
  • Wireless phone 20 may be
  • Laptop 14 and wireless phone 20 may each include several electronic components and computing devices. These devices may also include a computer-readable medium having executable computer- readable data to store an address for an enhanced call information service node, to recognize that a data network connection exists, and to initiate sending a message to the service node address via the data network connection. The message may provide access or addressing information that indicates how to send data to laptop 14 and/or telephone 20.
  • the computer-readable data may also have the ability to initiate presentation of a GUI element presenting received data on laptop 14 and/or telephone 20.
  • Wireless links 18 and 24 may be implemented in several ways.
  • the link type may depend on the electronic components associated with the given wireless devices and wireless LAN hubs.
  • the wireless computing device and/or wireless hub may include any of several different components.
  • a Wireless Enabled Device may have a wireless wide area transceiver, which may be part of a multi-device platform for communicating data using radio frequency (RF) technology across a large geographic area.
  • RF radio frequency
  • This platform may for example, be a GPRS, EDGE, or 3 GSM (define) platform, and may include multiple integrated circuit (IC) devices or a single IC device.
  • a Wireless Enabled Device may also have a wireless local area transceiver that communicates using spread-spectrum radio waves in a 2.4 GHz range, 5 GHz range, or other suitable range.
  • the wireless local area transceiver may be part of a multi-device or single device platform and may facilitate communication of data using low-power RF technology across a small geographic area. For example, if the wireless local area transceiver includes a Bluetooth transceiver, the transceiver may have a communication range with an approximate radius of twenty-five to one hundred feet.
  • the wireless local area transceiver includes an 802.11(x) transceiver, such as an 802.1 l(a)(b) or (g), the transceiver may have a communication range with an approximate radius of one hundred fifty to one thousand feet.
  • LAN hub 16 may represent an 802.1 l(x) embodiment, which may in some cases be referred to as a hotspot.
  • LAN hub 16 may be communicatively coupled to a network bridge 26 capable of connecting hub 16 to a broader network, like Public Internet 28.
  • both laptop 14 and wireless phone 20 may be ultimately coupled to Public Internet 28.
  • Laptop 14 may connect via link 18 to hub 16 and via bridge 26 to a service provider network 30, which may facilitate connection to public Internet 28.
  • network 30 may be a cable network, and bridge 26 may include a cable modem.
  • network 30 may be a Public Switched Telephone Network (PSTN), and bridge 26 may include an xDSL modem.
  • PSTN Public Switched Telephone Network
  • the information communicated across the various links of system 10 may be compressed and/or encrypted prior to communication. Communication may be at least partially via a circuit- switched network like the PSTN, a frame-based network like Fibre Channel, or a packet-switched network that may communicate using Transmission Control Protocol/Internet Protocol ("TCP/IP") packets like Internet 28.
  • TCP/IP Transmission Control Protocol/Internet Protocol
  • the physical medium making up at least some portion of the various links may be coaxial cable, fiber, twisted pair, an air interface, other, or a combination thereof.
  • network access links may provide a broadband connection facilitated by an xDSL modem, a cable modem, an 802.1 lx device, some other broadband wireless linking device, or a combination thereof.
  • the broadband connection may include a link providing data rates greater than 56 Kbps. Other broadband connections may provide data rates greater than 144 Kbps, 256 Kbps, 500 Kbps, 1.0 Mbps, 1.4 Mbps, or faster.
  • a user may seek to log into Internet 28 and data services associated therewith.
  • the user may be operating laptop 14 and connect to wireless LAN hub 16 via link 18.
  • the user may then use a browser like Netscape or Internet Explorer to request access to a web- based data service.
  • the initiation of a new or different network connection may be recognized and a message providing addressing information for laptop 14 may be sent to an enhanced call activity service node 32.
  • service node 32 may be communicatively coupled to service provider network 30.
  • service node 32 could act in a service bureau mode supporting and/or making itself available to other networks and other service providers.
  • Node 32 may include a gateway 34 or interface that receives network-launched queries as well as addressing information from subscribers.
  • Gateway 34 may communicate with a memory engine 36 that manages and maintains information stored in memory 38. The stored information may include then-current addressing information for laptop 14 and a notification rule for a subscriber using laptop 14.
  • memory engine 36 may also include an updated engine that allows subscribers to modify their stored addressing information.
  • a messaging engine 40 associated with node 32 may be capable of sending a message addressed to a data network address associated with a subscriber to the service.
  • the message may be communicated across a network such as network 30 and/or Public Internet 28.
  • the messaging engine may be responsive to a trigger signal that may be output by a notification engine 42.
  • the message may include call activity information for a call and may be sent using one or more of several different messaging mechanisms. These mechanisms may include, for example, an electronic mail message, a browser pop-up, a mobile alert, an Instant Message (IM), a Short Messaging Service message (SMS), an Enhanced Messaging Service message (EMS), and/or a Multi-media Messaging Service message (MMS).
  • IM Instant Message
  • SMS Short Messaging Service message
  • EMS Enhanced Messaging Service message
  • MMS Multi-media Messaging Service message
  • notification engine 42 may be associated with node 32. Notification engine 42 could also be associated with a service provider network, like network 30. In operation, notification engine 42 may output a trigger signal without consideration for a busy status of a called telephone line. Unlike an Internet Caller ID service that may only send information when a called line is busy, system 10 may send call activity information even in situations where the called line is available.
  • decisions regarding when to send a call activity message may be made in accordance with a user-specific notification rule, which could include, for example, a send message in connection with all incoming calls setting, a send message in connection with all outgoing calls settings, a send message in connection with incoming calls from identified callers setting, a do not send message setting, a send message in connection with outgoing international calls, a send message in connection with outgoing calls placed to 900, 976 or other toll services and a send message in connection with outgoing 911 calls setting.
  • a user-specific notification rule could include, for example, a send message in connection with all incoming calls setting, a send message in connection with all outgoing calls settings, a send message in connection with incoming calls from identified callers setting, a do not send message setting, a send message in connection with outgoing international calls, a send message in connection with outgoing calls placed to 900, 976 or other toll services and a send message in connection with outgoing 911 calls setting.
  • a call activity message may also include a call disposition question.
  • an interface 44 may receive a signal associated with a call from telephone 46 to a telephone number identifying telephone 48.
  • a call information engine 50 may recognize that a party to the call subscribes to a call activity information service, and a call suspension mechanism 52 may hold the call for some period of time.
  • a call disposition engine 54 may then initiate sending of a call disposition query to a stored data network address of the subscriber. The query may effectively ask the subscriber what the subscriber wants to do with the call.
  • Disposition engine 54 may receive a call disposition command indicating a preferred call disposition, and a call completion engine 56 may route the call in accordance with the call disposition command. In the absence of a timely response, call completion engine 56 may route the call as dialed.
  • a disposition command may indicate a desire to route the call to telephone 48 as a Plain Old Telephony Service (POTS) call.
  • POTS Plain Old Telephony Service
  • Other disposition options may include, for example, forwarding the call to a network- based voice mailbox 58, routing the call as a packetized call addressed to laptop 14, and/or ringing through to a different telephone number, which may identify telephone 13 or telephone 20.
  • interface 44 may be included within a network element, such as a switch, a router, or an AIN node of network 30. These engines and mechanisms may also be included within other components and/or networks.
  • FIG. 2 shows a flow diagram for a technique 60 that may be used to implement teachings of the present disclosure.
  • a subscriber may be identified as someone who wants to receive call activity notifications indicating call activity at one or more tracked telephones and/or messaging devices.
  • a memory may be populated with a subscriber identifier, which may be a ten-digit telephone number and/or an Internet Protocol or MAC address associated with a tracked device.
  • the memory may also be populated with a messaging address to receive call activity notifications.
  • the messaging address may include a telephone number, an Internet Protocol address, a data network connection rule, and/or some other address.
  • the messaging address may also be updateable and represent a then-current mechanism for contacting the subscriber.
  • subscriber notification rules may be added. A subscriber may not want to receive a call activity message every time there is some call activity at an activity tracked subscriber telephone or messaging device.
  • a signal may be received indicating a desire to complete a call or send a message to a tracked telephone or device associated with the subscriber.
  • the signal may indicate for example a calling party and/or a called party telephone number, and one of these numbers may be the subscriber identifier referenced above in connection with step 62. If, for example, the called party telephone number is the home telephone number of the subscriber, a system like system 10 of FIG. 1 may recognize that the call involves the subscriber.
  • the call may be compared against the notification rules at step 68, and a determination may be made at step 70 to notify the subscriber.
  • the call may be suspended at step 72, and a call activity message may be generated and communicated to the then-current messaging address at step 74.
  • the then-current messaging address may be the original address referenced above in connection with step 62 or an updated address.
  • the messaging address may be associated with a network-connected computer and/or telephone.
  • the messaging address may also be associated with a wireline connected telephone number. For example, a subscriber may want to receive call activity notification via a voice call to an office phone, a wireless phone, a VoIP phone, a hotel phone, and/or some other phone located in a physical location away from the dialed telephone.
  • a call activity message may contain a call disposition query. This query may be presented to the subscriber at step 76, and the subscriber may respond with a call disposition request at step 78. In some cases, the subscriber may not respond to the query, and the call may be completed as dialed at step 80. In other cases, the subscriber may respond, and the call may be treated as requested at step 82.
  • FIG. 3 presents a simplified block diagram for a system 84 that incorporates teachings of the present disclosure to present an enhanced level of call activity awareness.
  • System 84 includes a laptop computer 86, which may be communicatively linked via link 88 to a data network like the Public Internet.
  • a web browser application may be running on laptop 84 and may present a user of the laptop with a navigation window 90 and a document pane 92. In operation, a user may type a
  • URL Uniform Resource Locator
  • laptop 86 may include a computer-readable medium 94 storing computer-readable data. Execution of some part of this data by a processor like processor 96 may allow laptop 86 to store an address for an enhanced call information service node, to recognize that a data network connection exists, and to initiate sending a message to the address via the data network connection. In some embodiments, the message may provide access information that indicates how to send call activity information to laptop 86. Laptop 86 may also initiate presentation of GUI element 98 that may, as depicted, present call information to the user within the boundaries of document pane 92.
  • FIG. 4 shows a flow diagram for a technique 100 that may be used to implement teachings of the present disclosure.
  • a user may connect to a network with a computing device.
  • the network may be a SIP-enabled network capable of communicating packetized data such as Internet Protocol (IP) data packets.
  • IP Internet Protocol
  • a messaging address for the user may be sent to a call activity service node reachable via the network, and an "away from home" status indicator may be sent to the node at step 106.
  • the "away from home” status may alert the node that the user wants to be notified of call activity associated with a home telephone or computing device.
  • a call may be directed to the home telephone or computing device, and the user may receive a notification of that activity at step 110.
  • a GUI element may be launched and presented on the network-connected computing device. The GUI element may present information about the call activity and may prompt the user to input guidance on how to treat the call at step 114.
  • the user may request that the call be routed to the network-connected computing device and completed as a VoIP call.
  • FIG. 5 depicts a communication system 124 that may be used to implement teachings of the present disclosure to present messages on an alternate device.
  • system 124 includes a television 126 and a cellular telephone 128.
  • Cellular telephone 128 may have been docked in device 130.
  • Device 130 may include a wireless beacon and may, in some embodiments, be operable as a wireless local area network hub. As such, device 130 may be in communication with a wired network element such as a cable modem or xDSL modem.
  • Receiver 132 may be operable to communicate with device 130 using a Radio Frequency (RF) technology. Receiver 132 may couple to television 126 by plugging into a video input jack, a Universal Serial Bus (USB) port, and/or some other • interconnection technique. In operation, device 130 may communicate with receiver 132 via a wireless signal 134. As depicted, wireless data messages and message notifications received by telephone 128 have been communicated across wireless link 134 and are being presented as selectable icons in scrolling display 136.
  • RF Radio Frequency
  • USB Universal Serial Bus
  • a user of system 124 may interact with television 126 and scroll forward using icon 138 or backward using icon 140 through the received messages and/or notifications. As depicted, the user has selected "FriendTM" and an IM session element 142 has popped-up on display 144. As such, a user may be able to watch a television show on display 144 of television 126 while also keeping track of wireless data being sent to telephone 128. Moreover, a user may make use of existing electronic devices to interact with a wireless messaging service. As such, the user may be able to conserve telephone 128's battery life and view messages on a display having a picture quality and screen size much better than that of telephone 128.
  • nodes, servers, modules, mechanisms, and/or engines may be implemented in several ways. For example, they may include hardware, firmware, software, executable code, and/or a combination thereof.
  • Platforms which may be implementing nodes, servers, modules, mechanisms, and/or engines, may be made up of a microprocessor, a personal computer, a computer, some other computing device, or a collection thereof. Though nodes, servers, modules, mechanisms, and/or engines may have been described as individual elements, one or more may be combined and designed to operate as a single element.
  • the various embodiments of the present invention involve the placing of telephone calls.
  • These calls may comprise voice communications transmitted, either alone or in combination with data, video, or other messaging via either a public switched telephone network, a public or private wireless communication network, a private telephone network, via digital subscriber line access to a computer or telephony network, cable-television-based access to a computer or telephony network, satellite- based access to a computer or telephony network, or any combination thereof.
  • voice communications transmitted, either alone or in combination with data, video, or other messaging via either a public switched telephone network, a public or private wireless communication network, a private telephone network, via digital subscriber line access to a computer or telephony network, cable-television-based access to a computer or telephony network, satellite- based access to a computer or telephony network, or any combination thereof.
  • a public switched telephone network a public or private wireless communication network
  • private telephone network via digital subscriber line access to a computer or telephony network
  • Embodiments of the herein-disclosed method may be directed by computer-readable instructions encoded on a computer-readable medium.
  • the contents of the computer-readable medium cause at least one computer to perform the herein-disclosed acts.
  • at least one computer processor is responsive to the contents of the computer-readable medium.
  • Examples of the computer- readable medium include, but are not limited to, a computer-readable storage medium and a computer- readable communication medium.
  • Examples of a computer-readable storage medium include, but are not limited to, an optical storage medium, an electronic storage medium, and a magnetic storage medium.
  • the computer-readable storage medium may include stored data which encode computer program code and/or other computer-readable instructions.
  • Examples of a computer-readable communication medium include, but are not limited to, an optical communication medium, an electronic communication medium, and an electromagnetic communication medium.
  • the contents of the computer-readable communication medium may include one or more waveforms which encode computer data such as computer program code and/or other computer-readable instructions.
  • the wireless phone or wireless communication device may take various forms including personal digital assistants with built in communications circuitries, wireless telephones, cellular telephones, mobile telephones, and other wireless devices.
  • many of the devices, software, and/or pieces of equipment, referenced herein, may be SIP-enabled and may act, for example as a SIP UA.
  • FIG. 6 presents a block diagram of a system 1010 that incorporates teachings of the present disclosure.
  • system 1010 includes an integrated tuning system 1012, which may be a Set-Top Box (STB), a personal computer (PC) executing a video application, a wireless local area networking (WLAN) hub, or some other integrated electronic device.
  • system 1012 includes a network interface adapter 1014 providing at least a portion of a communication path interconnecting system 1012 to a wide area communication network, which may include a cable network, a direct broadcast satellite (DBS) system, a telecommunication network, and/or some other network capable of communicating information to system 1012.
  • a wide area communication network which may include a cable network, a direct broadcast satellite (DBS) system, a telecommunication network, and/or some other network capable of communicating information to system 1012.
  • DBS direct broadcast satellite
  • adapter 1014 may receive a signal representing several different types of information including video information streams, telephony-related information, data transmissions, and/or other types of information.
  • a cable service provider may broadcast a signal to each of its customers that represents hundreds of video channels and several more broadcast audio channels.
  • Satellite television providers like DBS providers, may provide even more channels.
  • a signal received by adapter 1014 may include these types of signals in combination with other less universally distributed signals.
  • adapter 1014 may perform front-end subsystem functions like signal reception, demodulation, error correction, signal encoding, and/or other signal manipulations. Many of these subsystem functions may be provider specific. For example, a signal coming from a cable head end may require front end processing that is substantially different than the processing performed on a DBS signal.
  • Adapter 1014 may output a processed signal to diplexer 1016.
  • system 1012 maybe capable of performing several high-end functions.
  • system 1012 may also effectively function as a multimedia desktop computer that runs a variety of advanced services such as videoconferencing, home networking, Internet Protocol telephony, Video on Demand (VoD), high-speed Internet Television, personal video recording, and/or others.
  • Diplexer 1016 may facilitate some of these services by distinguish between upstream and downstream communication flow.
  • different types of traffic may be carried in different frequency band.
  • data traffic may be carried in one band while voice telephony traffic may be carried in another.
  • upstream traffic may be carried in a defined frequency range that is different than the defined frequency range of downstream traffic.
  • diplexer 1016 may be able to separate traffic types by reference to the frequency of the signals.
  • Diplexer 1016 may output a downstream multiplexed signal to a splitter 1018, which may be passive in operation.
  • splitter 1018 may passively split a signal into an intermediate signal 1020 and a downstream data stream 1022.
  • Signal 1020 may feed an output module 1024.
  • output module 1024 may include a decoder 1026 and a modulator 1028. Because splitting a signal may degrade the noise figure (NF) of a system, a low noise, high linearity amplifier 1030 may be added to system 1012 upstream of splitter 1018. In some embodiments, amplifier 1030 may be low noise and high linearity so as not to compromise what is downstream in the signal chain.
  • NF noise figure
  • splitter 1018 may also pass a data stream 1022 through tuner 1032 to a modem 1034, which may be integral to or separate from system 1012.
  • Modem 1034 may be a cable modem supporting a DOCSIS standard, a dial-up modem, a wireless modem, a satellite modem, and/or an xDSL modem.
  • tuner 1032 may alter stream 1022 and output a signal in a form or modulation schema acceptable to modem 1034.
  • an outgoing signal 1038 may pass through amplifier 1040 and into diplexer 1016 for delivery to a broader network, like the Public Internet.
  • system 1012 may include WLAN module 1042.
  • Module 1042 may operate as a WLAN hub and my support communication via a 900 MHz communication signal similar to those employed by cordless telephones, an 802.1 l(x) communication protocol, a Bluetooth communication protocol, or some other WLAN communication technique.
  • module 1042 may effectively allow system 1012 to act as a wireless home networking hub.
  • other electronic devices in the home like desktop computer 1044, television 1046, laptop 1048, and wireless telephone 1050 may be able to enjoy Internet connectivity via system 1012 and wireless link 1052.
  • System 1012 may also include a premise network interface 1054, which may output signal 1056 with information streams representing, among other things, broadcast channel programs to premise network element 1058.
  • network interface 1054 may also support modem 1034 and/or allow for two-way communication across premise network element 1058.
  • system 1012 also includes a local memory 1060, which may store, among other things, a file having computer- readable instructions to direct a processor of a wireless telephone like telephone 50 to recognize the accessibility of a WLAN hub like module 1042. The file may have been received by system 1012 via adapter 1014 and may, in some embodiments, be wirelessly-communicated to telephone 1050.
  • the computer-readable instructions may also work with and recognize that a user is creating a wireless messaging service message configured for communication from wireless telephone 1050 to a wide area wireless network element like a cellular tower.
  • the message may be for example, a Short Messaging Service (SMS) message, an Enhanced Messaging Service (EMS) message, and/or a Multi-media Messaging Service (MMS) message.
  • SMS Short Messaging Service
  • EMS Enhanced Messaging Service
  • MMS Multi-media Messaging Service
  • the computer-readable instructions may allow telephone 1050 to re-route the message to a WLAN hub, which may be module 1042.
  • the message may be sent via system 1012 as opposed to via a wide area wireless data service like General Packet Radio Service (GPRS). In effect, this may allow the user to save considerable money as some wireless messaging services are based on a relatively expensive cost per message billing plan.
  • GPRS General Packet Radio Service
  • Memory 1060 may also maintain a messaging address for one or more subscriber-related devices. These addresses may be programmed into memory 1060 and may, in some cases, be readily updateable.
  • messaging engine 1062 may initiate communication of message containing call activity information to the messaging address.
  • Call activity information may represent, for example, Caller ID information for an incoming call, and the message may be sent using several different services such as electronic mail, mobile alerts, Instant Messaging, Short Messaging Service, Enhanced Messaging Service, and/or Multi-media Messaging Service.
  • system 1012 may also include enhanced presence awareness features.
  • a presence detection engine 1064 may recognize when a subscriber is at home, at the office, or some other defined area near system 1012. The subscriber may want to send an SMS message from wireless telephone 1050.
  • Wireless telephone 1050 may be an SMS enabled device.
  • Telephone 1050 may also be an Enhanced Messaging Service (EMS) enabled device, a Multi-media Messaging Service (MMS) enabled device, and/or an Instant Messaging (IM) enabled device.
  • EMS Enhanced Messaging Service
  • MMS Multi-media Messaging Service
  • IM Instant Messaging
  • telephone 1050 may be embodied in a data-capable device, a cellular telephone, a smartphone, a PDA, or some other wireless- enabled communication device.
  • SMS or Short Message Service offering may allow the transmission of short text messages to and from a mobile phone, fax machine, and/or IP address. SMS Messages may be approximately 160 alphanumeric characters and may contain little or no images or graphics.
  • An MMS or Multi-media Messaging Service offering may involve a store-and-forward technique of transmitting graphics, video clips, sound files, and short text messages over wireless networks using a protocol like Wireless Access Protocol (WAP).
  • WAP Wireless Access Protocol
  • a carrier may deploy network-based assets to implement the offerings.
  • the presentation characteristics of a message may be coded into a presentation file so that the images, sounds, and/or text are displayed at the recipient device as intended by the sender.
  • SMS, EMS, and MMS may operate in a similar manner.
  • MMS Mobility Management Function
  • MMS may be slightly different and may use its own standardized presentation protocol, Synchronized Multimedia Integration Language (SMIL).
  • SMIL Synchronized Multimedia Integration Language
  • SMIL operates as a descriptive or markup language that performs functions similar to those performed by HTML on the Web.
  • SMIL provides a set of rules for integrating multimedia elements of text, images, audio, and video sequences in a multimedia message so that they can be transported across a network.
  • SMIL may also control the display and layout of an MMS presentation, helping to ensure that the presentation of the multimedia elements may be delivered and presented in accordance with the sender's intent.
  • SMTL container Before transmission.
  • This container may be linked to or encapsulated in a WAP file, which may provide information like sender and recipient addresses.
  • WAP portal may "see" the MMS message as it routes to a messaging service center of an operator offering or supporting the messaging service.
  • a user may elect to send an SMS message, an EMS message, an MMS message, an IM message, an electronic mail message, and/or other some message from telephone 1050.
  • these messages may be addressed to an intended recipient and communicated from telephone 1050 to a wide-area wireless network node like a cellular tower.
  • presence detection engine 64 recognizes that the user is near system 1012, the messages may be communicated to module 1042 and routed to the intended recipient via system 1012.
  • the user may be able to effectively send a wide area wireless data message from a location that may have limited or low quality cellular coverage.
  • system 1012 connects to a wired network like the PSTN or a cable network
  • the user may be able to effectively send a wide area wireless data message across a combined local area wireless network and wired network.
  • a message may be delivered to its intended recipient and the intended recipient may be notified of the message.
  • the notification may be provided in a WAP format and may contain the "name" of the sender, information about the message content, and a Web address (URL) needed to call up and retrieve the message.
  • URL Web address
  • the Web address may be associated with a communication service provider network element, a unified mailbox associated with an intranet, extranet and/or the Public Internet 1048, or some other network-connected resource.
  • a message may download in response to a retrieval command, which may be initiated in several ways. For example, a user may press a button on his or her telephone or interact with a graphical user interface (GUI) presented on a display associated with his or her computer.
  • GUI graphical user interface
  • system 1012 may also include a Web interface engine 1066.
  • Engine 1066 may allow remote web-based administration of system 1012.
  • System 1012 may also include local administration features.
  • GUI graphical user interface
  • engine 1068 may be capable of initiating presentation of a GUI on a television display communicatively coupled to premise network 1058.
  • the GUI may also be presented in connection with a Web browser and a Web browsing session of a user.
  • an administrator may be presented with an administration screen.
  • the screen may also allow for simplified configuration of the features associated with system 1012.
  • the administration screen may also allow a user to configure or administer a home network that includes system 1012.
  • FIG. 7 shows a flow diagram for a technique 7000 that may be used to implement teachings of the present disclosure.
  • Technique 7000 may begin at step 7072 where a device having wireless LAN capabilities may be interfaced to a wireline network element.
  • a WLAN hub may be supported by a broadband backhaul provided by a modem like an xDSL modem or a cable modem.
  • the backhaul may allow the WLAN hub to communicate information to a network like the Public Internet via a wireline network like a cable network or the PSTN.
  • the device may receive a file having computer-readable instructions to direct wireless- enabled communication devices to send wireless messaging service messages to the device instead of directly to a wide area wireless network node.
  • the device may store the file in a local memory at step 7076.
  • the device or one of its components may recognize that a wireless-enabled device has entered a coverage area of the WLAN.
  • the wireless-enabled device (WED) may have both a wide- area wireless transceiver and a local area wireless transceiver.
  • the wireline connected device may send a notice to the WED - informing the WED that a file is available that may allow the WED to send wireless messaging service messages to the wireline connected device using a short- range wireless communication protocol.
  • messages may be delivered to their intended recipients via the wireline network as opposed to delivery via a wireless wide area network.
  • the device may receive a signal indicating that the WED would like to receive the file, and at step 7084, the file may be sent.
  • the WED may receive and launch the file, which may be in a JAVA or some other format.
  • the device may receive a wireless messaging service message from the WED.
  • the message may, for example, appear as an SMS message, an EMS message, or an MMS message, addressed to an intended recipient.
  • the device may initiate sending of the message during step 7086.
  • the message may be routed via the wireline network to a Messaging Service Center (MSC) associated with a wireless communication service supporting the WED for eventual delivery to the intended recipient.
  • MSC may support or facilitate session initiation protocol (SIP).
  • SIP session initiation protocol
  • SIP offers a text-based description protocol that allows two systems to describe a media stream, which may be for example voice traffic, that needs to get from point A to point B.
  • the description itself may include information relating to authentication, caller ID, media stream parameters, and/or other information for supporting a call between the two endpoints.
  • a call intended for a dialed number may be received in network on a channel.
  • a call receipt process may begin in order to learn what to do and where to "send" the received call.
  • a dialed number, or some other type of device address may be translated into a variable for use during call processing activities.
  • the processing activities may include, for example, a number of match tests performed against the variable. These match tests may be executed until a match is found.
  • a found match may have several allocated operators. These operations may have a priority indicator or number telling a processing server in what order the server should attempt to execute the applications associated with the found match. If, for example, there are three operations associated with a given match, a SEP-based system may prioritize the operations by giving them respective priority values of 1, 2, and 3 - telling the processing server to try the priority 1 operation first.
  • 6789 may be assigned to the dialed number.
  • the variable may then be compared against a list of match statements to determine how to handle the call. If the priority 1 application for the match is "Dial,” this application may be performed.
  • the Dial application may direct the processing server to ring a remote channel and then connect the two channels together if the call is answered.
  • the Dial application may also have additional capabilities. As mentioned above, if a Dial application gets an answer on the remote channel, the two callers may be bridged together and the call may proceed. After the call, one or both parties to the call may elect to hang up. When this occurs, the Dial routine may exit with a non-zero status, and the priority list may stop executing because the call is terminated.
  • the Dial application may exit and the next priority application may be executed.
  • the next application may be a voicemail application, and the caller may hear an "unavailable" greeting for the called party.
  • the Dial application may apply an adder value to the existing priority value - allowing the processing server to bypass the level 2 priority and route directly to a level 3 or higher priority application. For example, the caller may be routed to a "busy" greeting for the called party.
  • a service provider may elect to provide SIP-like functionality using several different architectures.
  • SEP components may be combination modules or discrete modules, implemented in software, hardware, and/or firmware. From a high level, many SEP system components may be acting as or executing user agents and/or SIP servers.
  • telephony devices may include user agents (UAs), which may be a combination of a user agent client (UAC) and a user agent server (UAS).
  • UAC user agent client
  • UAS user agent server
  • a UAC entity may be permitted to create an original request
  • a UAS may represent one or more server types capable of receiving requests and sending back responses.
  • a SEP UA may be implemented in hardware such as an IP phone or a gateway component or in software such as a softphone application running on a computing platform.
  • SEP UAs may connect to one another with the help of a collection of SEP servers.
  • these SEP servers may be executing on centralized hosts of a distributed communication network.
  • a large SEP system may include several different kinds of servers such as Location Servers, Proxy Servers, Redirect Servers, and Registrar Servers.
  • a Location Server may be used by a Redirect server or a Proxy Server to obtain information about a called party's location.
  • a Proxy Server may represent an intermediary program that acts as both a server and a client for the purpose of making requests on behalf of other clients. Such requests may be serviced internally or transferred to other servers.
  • a Proxy Server may interpret and then rewrite a request message before forwarding it.
  • a Redirect Server may accept a SIP request, map the address into zero or more new addresses, and return these addresses to the client.
  • the Redirect Server may be designed such that it does not accept calls but does generate SEP responses that instruct a UAC to contact another SIP entity.
  • a Registrar Server may accept REGISTER requests and may be co-located with a Proxy or Redirect server to offer these servers some level of location server-like assistance.
  • the network-connected device may receive a SEP-based indication of an incoming telephone call intended for the WED or a subscriber associated with the WED.
  • the voice call may have a packetized format and may be, for example, a VoIP call.
  • the network-connected device may pass the voice call to the WED via the WLAN.
  • Technique 7000 may be understood to operate in connection with a system like the ones depicted and described herein.
  • many of the devices, software, and/or pieces of equipment, referenced herein may be SEP-enabled and may act, for example as a SIP UA.
  • the various embodiments of the present invention involve the placing of telephone calls.
  • These calls may comprise voice communications transmitted, either alone or in combination with data, video, or other messaging via either a public switched telephone network, a public or private wireless communication network, a private telephone network, via digital subscriber line access to a computer or telephony network, cable-television-based access to a computer or telephony network, satellite- based access to a computer or telephony network, or any combination thereof.
  • one or more computer programs to direct one or more computers to perform the method is within the skill of a routineer in the art of telecommunications.
  • Embodiments of the herein-disclosed method may be directed by computer-readable instructions encoded on a computer-readable medium.
  • the contents of the computer-readable medium cause at least one computer to perform the herein-disclosed acts.
  • at least one computer processor is responsive to the contents of the computer-readable medium.
  • Examples of the computer- readable medium include, but are not limited to, a computer-readable storage medium and a computer- readable communication medium.
  • Examples of a computer-readable storage medium include, but are not limited to, an optical storage medium, an electronic storage medium, and a magnetic storage medium.
  • the computer-readable storage medium may include stored data which encode computer program code and/or other computer-readable instructions.
  • Examples of a computer-readable communication medium include, but are not limited to, an optical communication medium, an electronic communication medium, and an electromagnetic communication medium.
  • the contents of the computer-readable communication medium may include one or more waveforms which encode computer data such as computer program code and/or other computer-readable instructions.
  • FIG. 8 shows a flow diagram for a technique 8140 that may be used to implement teachings of the present disclosure.
  • a user may create a wireless messaging service message addressed to an intended recipient, and at step 8144 the user may initiate sending of the message to the intended recipient by communicating the message to a wide area wireless network element.
  • the user may bring a communication device within the coverage area of a WLAN hub.
  • the user may receive a file with instructions that allow sending of wide area wireless messaging service message via a local area network communication protocol.
  • the user may save the file on the communication device and may execute the file at step 8152 to install or implement the instructions.
  • the user may access a graphical user interface (GUI) that allows for creation of a wide area wireless messaging service message, which may be an SMS, EMS, MMS, EM, or other message.
  • GUI graphical user interface
  • the user may begin creating the message and may be given an option of WWAN or WLAN delivery.
  • the user may select WLAN delivery, and at step 8160, the message may be communicated via the WLAN.
  • the message may then be communicated across a wireline network to an MSC of a wireless service provider.
  • the MSC may then effectuate delivery of the message to its intended recipient.
  • wireline delivery of a wireless data message may cost the user less money.
  • a wireless carrier may charge a subscriber some amount of money per message or per bit.
  • the user may avoid the wireless carrier charges.
  • a user may be notified of the cost savings associated with the wireline delivery option.
  • FIG. 9 presents a flow diagram illustrating one technique for feature activation when managing wireless data communication.
  • technique 9080 may allow a cellular switching center (CSC), a messaging service center (MSC), an alternate address server, and a home location register (HLR) to interoperate.
  • CSC cellular switching center
  • MSC messaging service center
  • HLR home location register
  • a user places a handset near a wireless beacon, which causes at step 9084 the handset to issue a short messaging service (SMS) message to a CSC asking in-bound calls to be 'forwarded to' a different address or telephone number.
  • SMS short messaging service
  • a data call is sent to the user's handset.
  • An MSC recognizes that the message was sent at step 9088 and queries an HLR of the handset at step 9090 to locate the handset.
  • the HLR provides the MSC with routing instructions at step 9092 that effectuate the user's desired call forwarding.
  • the MSC sends a notification message, which may be sent via a Point-to-Point protocol to an alternate address indicating receipt of a new message.
  • a device associated with the alternate address may, at step 9096, request that the entire message be sent to the alternate address.
  • the message is forwarded to the new address and necessary reformatting may be performed. The reformatting may alter the message or messaging mechanism to facilitate communication via a different network and/or transport protocol.
  • the message is sent.
  • the user may take the cellular telephone away from the beacon and a cease forwarding command may be sent.

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Telephonic Communication Services (AREA)

Abstract

L'invention concerne un système et un procédé de surveillance et de gestion de l'activité des réseaux locaux. Un système intégrant les enseignements de l'invention peut comprendre une composante de boîtier qui compose en partie une enceinte. Un processeur peut être contenu dans l'enceinte, et une interface peut faciliter le couplage communicatif du processeur à un noeud de réseau par câble. Le système peut également comprendre un module de réseaux locaux sans fil couplé de manière communicative à une mémoire et configuré pour communiquer dans une zone de couverture locale au moyen d'un protocole sans fil immédiat. La mémoire peut contenir un fichier de messagerie doté d'instructions qui permettent de diriger un processeur de téléphone sans fil pour l'envoi d'un message de service de messagerie sans fil configuré pour être acheminé via un réseau longue portée au module de réseaux locaux sans fil, au moyen du protocole sans fil immédiat. Par ailleurs, ce système peut comprendre une machine d'acheminement de messages configurée pour représenter le message de service de messagerie sans fil via l'interface au réseau par câble.
PCT/US2005/020822 2004-06-14 2005-06-13 Systeme et procede de notification de message electronique WO2005125029A2 (fr)

Applications Claiming Priority (6)

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US10/867,279 2004-06-14
US10/867,279 US20060007899A1 (en) 2004-06-14 2004-06-14 System and method for monitoring and managing local area network activity
US10/867,280 US20050277431A1 (en) 2004-06-14 2004-06-14 System and method for managing wireless data communications
US10/867,280 2004-06-14
US11/115,982 2005-04-27
US11/115,982 US8320528B2 (en) 2004-06-14 2005-04-27 System and method for electronic message notification

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