WO2005076178A1

WO2005076178A1 - Imaging support system

Info

Publication number: WO2005076178A1
Application number: PCT/JP2005/000970
Authority: WO
Inventors: Tomoaki Tamura; Hideyuki Kobayashi
Original assignee: Konica Minolta Photo Imaging, Inc.
Priority date: 2004-02-05
Filing date: 2005-01-26
Publication date: 2005-08-18

Abstract

An imaging support system (100) includes a reception terminal (10) via which client basic information, imaging reservation information, and client attribute information which have been inputted during processing of the member registration and imaging reservation are recorded in a DB (70) and registered in the DB. Via a window terminal (30), various information additionally inputted upon reception of a client who has come to a shop are registered in the DB and make-up information inputted during make-up and consulting information on the make-up are registered in the DB. In a studio terminal (50), when imaging information such as imaging condition and imaging environment condition upon imaging as well as imaging consulting information are inputted, the input information is registered in the DB. In an order terminal (60), order information inputted by a client request is registered in the DB. In a print server (80), image processing and image treatment of the picked-up image are performed according to the registration information registered in the DB. After this, an image is outputted according to the order information.

Description

Specification

Shooting support system

Technical field

The present invention relates to a shooting support system that supports shooting of commemorative photos, portraits, and the like in a studio or the like.

Background art

[0002] In a photo studio or the like, a customer ledger is created for each customer who has taken a commemorative photo or the like, and information about the customer such as name, date of birth, and contact information is written in the customer ledger. It manages the photos and sales taken every time, and sends a DM (direct mail) at various anniversaries to recommend taking photos, and uses them for centralized management of information and business activities. I was

[0003] In order to omit such work, it is necessary to create a database of information on customers together with data such as anniversaries and sales, and to display information corresponding to the customer simply by inputting the customer number of the desired customer. A management device has been developed (see, for example, Patent Document 1).

Patent Document 1: Japanese Patent Application Laid-Open No. 2001-184398 By the way, in a photo studio, to provide optimal photographing services that satisfy customers, the photographer prepares a photograph, a photograph, and a set of costumes. Sometimes a photographer teaches poses and adjusts lighting. Some customers who come back to the store often want to shoot with the same set, costume, and pose as before, or to shoot in a different atmosphere than when they were shot by a friend. However, according to the conventional technology described in Patent Document 1, it is not possible to carry out sales activities using information about customers. And could not respond to customer requests.

Disclosure of the invention

[0004] The present invention provides a photographing support system capable of centrally managing customers and information on photographing of the customers and providing a photographing service with high customer satisfaction. (1) A photographing support system according to the present invention includes: photographing information input means for inputting photographing information relating to photographing when photographing a customer; cosmetic information input means for inputting makeup information relating to customer's makeup at the time of photographing; There is provided storage means for storing the input photographing information and makeup information in association with customer identification information for individually identifying customers.

(2) Further, the photographing support system of the present invention comprises: photographing information input means for inputting photographing information relating to photographing at the time of photographing a customer; Customer attribute information input means for inputting customer attribute information; and storing the inputted shooting information, makeup information, and customer attribute information in association with customer identification information for individually identifying customers. Storage means for performing the operation.

(3) Further, the photographing support system of the present invention comprises: photographing information input means for inputting photographing information relating to photographing when a customer is photographed; and makeup information input means for entering makeup information regarding the makeup of the customer at the time of photographing. And consulting information input means for inputting consulting information relating to consulting made to a customer, and customer identification information for individually identifying the customer, the input shooting information, makeup information, and consulting information. Storage means for storing the information in association with the information.

(4) Further, the photographing support system of the present invention comprises: photographing information input means for inputting photographing information relating to photographing at the time of photographing a customer; and makeup information input means for inputting makeup information relating to the makeup of the customer at the time of photographing. The customer attribute information input means for inputting customer attribute information, the consulting information input means for inputting consulting information relating to consulting made to the customer, and the customer identification information for individually identifying the customer. There is provided storage means for storing the input photographing information, customer attribute information, makeup information, and consulting information in association with each other.

(5) Further, the shooting information includes information on environmental conditions at the time of shooting.

(6) Further, the photographing information includes subject information on a customer at the time of photographing.

(7) Further, the imaging information includes information on imaging conditions.

(8) In addition, the makeup information includes information on contents of cosmetic treatment performed on the customer. It is characterized by being.

(9) In addition, the customer attribute information is characterized in that it includes customer preferences, physical characteristics of customers, human relationships of customers, and companion information.

(10) Further, the consulting information includes information on the contents of diagnosis or guidance for the customer's makeup.

(11) In addition, the consulting information includes information on the contents of guidance for photographing to the customer at the time of photographing.

(12) Further, a printing unit for printing the consulting information is provided.

(13) Further, the photographing support system of the present invention is characterized by comprising a data recording means for recording data of a photographed image photographed by a customer on a recording medium.

(14) Further, the photographing support system of the present invention includes image information input means for inputting image processing information and / or image processing information performed on a photographed image, and the storage means comprises: The image processing information and / or image processing information is stored in association with the customer identification information.

(15) Further, the photographing support system of the present invention includes history information input means for inputting history information relating to the photographing service, and the storage means stores the inputted history information in association with the customer identification information. It is characterized by the following.

Brief Description of Drawings

FIG. 1 is a diagram showing a system configuration of a photographing support system 100 according to the present embodiment.

FIG. 2 is a diagram showing a data configuration example of DB70.

FIG. 3 is a flowchart illustrating a photographing support process performed by the photographing support system 100.

[FIG. 4 (a)] FIG. 4 (a) is a diagram showing an input form screen displayed at the time of member registration.

[FIG. 4 (b)] FIG. 4 (b) is a diagram showing an input form screen displayed at the time of a shooting reservation.

FIG. 5 is a diagram showing a customer screen on which various registration information registered in DB 70 is displayed. [FIG. 6] FIG. 6 is a diagram showing an example of an input form screen for input of makeup information and consulting information.

[FIG. 7] FIG. 7 is a diagram showing a studio screen on which shooting information and shooting consulting information are displayed.

BEST MODE FOR CARRYING OUT THE INVENTION

[0006] In the present embodiment, in a series of photographing service processes from registration of a customer to a photographing service to photographing reservation, makeup, photographing, ordering, and receiving goods, various kinds of information relating to photographing of a customer or a customer are registered in a DB. In addition, an example of the photographing support system that displays the registration information on the customer registered in the DB in each service process and the registration information on the photographing at the next photographing will be described.

First, the configuration will be described.

FIG. 1 shows a system configuration of a photographing support system 100 according to the present embodiment.

As shown in Fig. 1, it consists of a reception terminal 10, a web server 20, a counter terminal 30, a printer 40, a studio terminal 50, a camera C, an order terminal 60, a DB (Data Base) 70, and a print server 80. The devices are mutually connected via a communication network L such as a LAN (Local Area Network) so that information can be transmitted and received.

Hereinafter, each device will be described.

[0010] The reception terminal 10 is a terminal for registering a member for a photographing service and receiving a photographing reservation from a customer. Basic information on the customer (for example, the customer's name, address, telephone number, mail address, etc.). Hereafter, this information is referred to as customer basic information), information relating to shooting reservations (for example, desired shooting date, desired shooting scene, desired makeup, desired product type, etc .; hereinafter, referred to as shooting reservation information), and customer attribute information (for example, It is used to input the customer's preference for fashion, makeup, etc., family relationships, friend relationships, etc.).

[0011] The reception terminal 10 includes a CPU (Central Processing Unit) and a RAM (Random Access Unit).

Memory, HDD (Hard Disk), keyboard, mouse, and other input means, a monitor, a general-purpose computer equipped with a communication interface, and the like are applicable. At the time of member registration, the reception terminal 10 displays an input form screen for inputting the customer basic information of the customer to be a member on the display, and the operator enters the customer basic information via the input means. When the information is input, a customer ID is issued as identification information for individually identifying the customer, and the input information is associated with the customer ID, stored in the DB 70 and registered in the DB. In addition, when accepting a photographing reservation, a photographing reservation screen is displayed on the display, and the photographing reservation information and the customer attribute information input on the photographing reservation screen are stored in the DB 70 in association with the customer ID of the customer. Register.

[0012] The web server 30 establishes a website that provides various services related to photography, and performs various online procedures such as service member registration and photography reservation via the website, business hours of the studio, a map to the studio, and the like. In-store guidance and service details are provided. When the web server 30 receives request information for member registration or shooting reservation from a user terminal such as a user's mobile phone or PC (Personal computer) at the time of member registration or shooting reservation procedure, the web server 30 inputs a shooting basic information input form screen or The page information of the shooting reservation screen is transmitted to the user terminal, and the customer ID is associated with the customer basic information, the shooting reservation information, and the customer attribute information received from the user terminal on the input form screen or the shooting reservation screen, and is transmitted to the DB 70. Remember and register in DB.

[0013] Further, the web server 30 provides, for each customer registered as a service member, a personal consultant page that allows the user to refer to the customer's makeup, consulting history, photographing history, etc., and confirm reservations. Then, the reference history of the consultant page is stored in the DB 70 for each customer.

[0014] The counter terminal 30 is a terminal for receiving customers who have visited the studio, and stores customer basic information, photography reservation information, and customer attribute information acquired on the day of photography in the DB 70 in addition to the customer attributes. It is an information input means. The information acquired on the day of shooting includes, for example, the taste of fashion and makeup that the operator has confirmed in a conversation with the customer, the appearance of the face being thin, the emphasis on the chest, and the appearance of an older person. In addition to the desired shooting effects in this shooting, such as the physical characteristics such as height and weight of the customer who guessed without asking the customer, the presence of accompanying persons, the relationship between the accompanying person and the customer, the gender of the accompanying person And the taste of fashion and makeup of the accompanying person.

[0015] As the counter terminal 30, similarly to the reception terminal 10, input means such as a CPU, a RAM, an HDD, a keyboard, a mouse, a monitor, and a general-purpose computer for a communication interface can be applied. Noh. At the time of reception, registration information corresponding to the customer ID input by the operator is obtained from the DB 70 and displayed on the monitor.

[0016] Further, the counter terminal 30 creates an e-mail (direct mail) containing information on a photographing service and a fee service on an anniversary or the like based on the customer address information registered in the DB 70, and The information is transmitted to the customer, and the information on the transmission history of the direct mail is stored in the DB 70 as advertisement transmission history information in association with the customer ID of the transmission destination customer. When the direct mail is mailed to the customer, the mail history information of the direct mail input by the operator is stored in the DB 70 as advertisement transmission history information in association with the customer ID. That is, it is possible to realize the history information input means by the counter terminal 30.

In the present embodiment, the window terminal 30 also has a function as a makeup terminal used when performing makeup on a customer at the time of shooting. The window terminal 30 as a makeup terminal is used to store information on makeup applied to the customer at the time of shooting (for example, the shape of the eyebrow when drawing, the color used to draw the eyebrow, the name of the cosmetic and the name of the manufacturer, etc. , And makeup information) and consulting information provided by the consultant during the cosmetic treatment (for example, instructions on how to draw eyebrows and how to select colors, such as "in a soft arch"). Consulting information). At the time of makeup, an input form screen for inputting makeup information and makeup consulting information is displayed on the monitor, and when information is input by the operator through the input form screen, the input is made to the customer ID of the makeup customer. The makeup information and makeup consulting information are stored in the DB 70 in association with each other. That is, the window terminal 30 can realize a makeup information input unit and a consulting information input unit.

[0018] At this time, if information on the skin color of the customer's skin, degree of texture, presence / absence of allergy to cosmetics, and skin quality such as dry skin and sensitive skin is obtained, the information is input as customer attribute information. By doing so, it will be registered in DB70 and can be used as reference information for makeup consultation at the next shooting.

[0019] In addition, when a print output of the makeup chart is instructed, the window terminal 30 creates printing data of the makeup chart based on the input makeup information and consulting information, and The print data is transmitted to the printer 40 to instruct a print output.

[0020] The printer 40 is a printing unit that prints out print data input in response to an instruction. Upon receiving the print data of the makeup chart from the counter terminal 30, the printer 40 prints out the makeup chart on printing paper in accordance with the print data.

[0021] The studio terminal 50 is installed in a studio or the like where the photographing is performed, and provides information on guidance given to the customer (subject) at the time of the photographing (for example, poses of the subject, how to make facial expressions, clothes to be worn, accessories, etc.). Etc., hereinafter referred to as shooting consulting information), shooting information (eg, camera setting information such as camera position, shooting direction, exposure speed, etc., lighting position and direction, focal length, This is a shooting input method for inputting information on environmental conditions during shooting, such as background music, aroma, and background set.

[0022] The studio terminal 50 is a general-purpose computer comprising input means such as a CPU, a RAM, an HDD, a keyboard and a mouse, a communication interface, and the like. And a monitor. Also, the studio terminal 50 has a barcode reader for reading the bar-coded customer ID, and acquires various registration information corresponding to the customer ID read by the barcode reader from the DB 70, and obtains the information for the customer. Display on monitor and cameraman's monitor. At this time, since the registration information includes information unnecessary for the customer, the information to be displayed to the customer is restricted, and only information set as information items that can be browsed in advance is displayed on the monitor for the customer.

Further, the studio terminal 50 includes a connection interface and the like for connecting to the camera C. When data of a captured image is transferred from the camera C via the connection interface, the studio terminal 50 transfers the captured image data to the subject. Is stored in the DB 70 in association with the customer ID of the customer, and registered in the DB.

The camera C is a photographing means for photographing a customer (subject), and a photographing device such as a digital camera and a digital video camera is applicable. The camera C shoots a subject, and transfers data of the shot image to the studio terminal 50.

The order terminal 60 is a terminal for inputting order information of a captured image, and includes input means such as a CPU, a RAM, an HDD, a keyboard, a mouse, and a communication interface. A general-purpose computer is provided with one or more customer monitors in addition to an operator monitor. At the time of ordering, data of the captured image corresponding to the customer ID entered by the operator is acquired from DB70, the captured image is displayed on the customer monitor, and an input form screen for inputting order information is displayed. Display it on the operator monitor. When order information such as a photographed image selected by the customer, the number of the order, and a delivery form (for example, a photo print, data recording on a CD-ROM, etc.) is input on the input form screen, the order information is entered. To the print server 80 installed in the lab. Further, the input order information is stored in the DB 70 as purchase history information of the customer in association with the customer ID, and the DB is registered. That is, the order terminal 60 can realize the history information input means.

[0026] The DB 70 is a storage unit constituted by a large-capacity memory. As shown in Fig. 2, the data structure of the DB70 is related to the customer ID, such as customer basic information, customer attribute information, shooting reservation information, makeup information, consulting information (makeup consulting information and It stores various information such as shooting consulting information), shooting information, purchase history information, image processing information, image processing information, purchase history information, reference history information on web pages such as consultant pages, and advertisement sending history information.

[0027] The print server 80 controls the output of the photographed image. The print server 80a prints the photographed image to create a photographic print. The print server 80 transmits the photographed image data to a CD-R〇M, DVD, or the like. It is connected to a writer 80b or the like, which is data recording means for recording on a recording medium. The print server 80 causes the print production device 80a to print out the photographed image based on the order information input from the order terminal 60, or causes the writer 80b to record the photographed image data on a recording medium. In the present embodiment, an example in which a printer 80a and a writer 80b are connected will be described in order to explain the case of photograph printing and data recording on a recording medium as an output form of a photographed image. An output device capable of performing print output to other articles, creating a calendar, and the like is connected to the print server 80.

The print server 80 performs image processing and image processing on a captured image before outputting the captured image. Image processing includes gradation conversion, color conversion, sharpening, reduction Z enlargement Processing, rotation processing, and the like are included. Examples of image processing include synthesis processing of a background image, an illustration image, and the like, and creation of an electronic album using captured images. At the time of image processing, registration information such as customer attribute information corresponding to the customer ID is acquired from the DB 70, and based on the registration information, image processing conditions and image processing conditions are determined so that, for example, a color tone or image quality desired by the customer is obtained. . Then, image processing information such as image processing conditions applied to the captured image and image processing information such as image processing conditions are stored in the DB 70 in association with the customer ID, and registered in the DB. That is, the print server 80 can realize image information input means.

Next, an operation in the present embodiment will be described.

FIG. 3 is a flowchart illustrating a photographing support process performed by the photographing support system 100. On the right side of the flowchart of the photographing support process, a series of workflows from when a customer makes a photographing reservation to when a photographed image or its product is received is shown. The photographing support process supports a series of operations from a photographing reservation to a delivery of a photographed image performed in the studio from before the customer arrives at the studio store to the time when the customer comes to the store.

Hereinafter, the photographing support processing will be described together with the work by the customer and the staff of the studio store.

[0032] First, the customer makes a photography reservation by calling the studio store, or accesses a photography reservation site established by the customer's user terminal web server 20, and makes a photography reservation via the photography reservation site. . At this time, if the customer has not been registered as a service member yet, register as a member before making a shooting reservation. In the following description, a case where a member registration and a shooting reservation are performed via the reception terminal 10 will be described. However, a similar procedure is performed when the registration is performed via the web server 20. The operator of the studio store who has received the shooting reservation by telephone inputs information at the reception terminal 10.

In the photographing support process shown in FIG. 3, when a member registration is instructed at the reception terminal 10, an input form screen (see FIG. 4 (a)) for inputting basic customer information is displayed on the monitor. It is. As shown in FIG. 4 (a), the input form screen dl displays input areas corresponding to items such as the customer's name, address, telephone number, and mail address. When the basic customer information obtained from the customer by the operator is entered in the input area of each item, the new information is entered. A new customer ID is issued to the registered customer, and the customer basic information input in association with the customer ID is stored in the DB 70 and registered in the DB (step Sl).

Next, when a photographing reservation is instructed, an input form screen (see FIG. 4 (b)) for inputting photographing reservation information is displayed on the monitor of the reception terminal 10. As shown in FIG. 4 (b), the input area corresponding to each item such as a customer ID, a desired shooting date, a desired shooting scene, and a desired product is displayed on the input cuffform screen d2. When the photographing reservation information heard from the customer by the operator is entered in the input area of each item, the inputted photographing reservation information is stored in the DB 70 in association with the inputted customer ID, and the DB Registered (step S2).

When the photographing reservation is completed in this way, the customer visits the studio store and performs reception at the window. At the studio store, the operator asks the customer for the name, customer ID, and the like, and performs reception. The operator inputs the name, customer ID, and the like obtained at the time of the reception to the counter terminal 30, and performs a reception operation.

[0036] At the counter terminal 30, when the customer ID of the customer is input and the reading of the registration information of the DB 70 is instructed, the customer basic information, the shooting reservation information, the customer attribute information corresponding to the input customer ID, and the last time. Registration information such as shooting information, makeup information, and consulting information at the time of shooting is acquired from the DB 70 and displayed on the monitor (step S3).

FIG. 5 shows an example of a customer screen d3 on which various registration information of the DB 70 is displayed.

[0038] As shown in Fig. 5, the input cuff ohm d31 of the customer entry information is displayed on the upper left of the screen based on the customer basic information, and the upper right of the screen is used when taking a reservation based on the shooting reservation information and the customer attribute information. An input form d32 for the registered scheduled shooting date, shooting desire, customer's preference for makeup, etc. is displayed. In the lower part of the input form d32, an input form for member estimation information such as the customer's height and weight, companion information, fittings, makeup preferences, etc. estimated by the operator at the counter without asking the customer directly d33 is displayed. In each of the input forms d31 and d33, if there is item information already registered in DB70, each item information is displayed based on the registered information.However, items that are not registered in DB70 and are not displayed at all are displayed. The input area is set so that the item information can be input as additional information. Item information already registered in the DB can also be modified. By pressing the correction key k3 displayed at the top of the screen, it is possible to transit to the correction screen.

At the bottom of the screen, history information such as a photographed image of the customer in the past, makeup, and the state of the studio is displayed. This part will be described later.

[0040] The operator checks the customer's shooting reservation date and time, the desired shooting scene, etc. on the customer screen d3 displayed on the monitor, and inputs the shooting basic information newly heard and acquired at the time of reception. To register additional information in the DB, or to enter customer guess information to additionally register customer attribute information. The display content on the customer screen d3 shown in FIG. 5 is an example, and is not limited thereto. For example, it is also possible to provide an input area for the customer's skin color, texture, skin quality, and the like, and to input DB information about the customer's skin as customer attribute information. In addition, other customer attribute information, shooting information at the time of the previous shooting, and the like may be displayed.

After finishing the reception, the customer moves to the makeup room and receives a makeup treatment as preparation for photographing. Makeup is carried out by a consultant specializing in makeup while receiving consultation on makeup. At this time, the consultant applies information on the contents of the consultation and the applied makeup to the counter terminal 30 while applying makeup to the customer.

At the time of makeup, at the counter terminal 30, an input form screen (see FIG. 6) for inputting makeup information and consulting information is displayed. As shown in FIG. 6, in this input form screen d4, an input area d41 for inputting a customer ID of a customer who is to be subjected to cosmetic treatment, and contents of consulting performed for the customer are input as consulting information on the left side of the screen. An input area d42 is displayed, and an input area d43 for inputting the content of makeup applied to the customer as makeup information is displayed on the right side of the screen. Further, an input area d44 for inputting a diagnosis, a comment, and other advice at the time of makeup is displayed below the input area d43 of the makeup information.

Note that the input form screen d4 shown in FIG. 6 is an example, and the display content is not limited to this. For example, information on the physical characteristics of the skin obtained during the previous makeup may be displayed, or other information related to makeup consulting may be displayed. For example, by displaying information on skin types such as sensitive skin and dry skin, The perator can use this as a reference to make a comment, such as "I often use lotion because my skin is lacking in moisture."

[0044] For example, if the consultant consulted that "it is better to make the eyebrows softer to suit today's clothes" when drawing the eyebrows, the consultant inputs the consulting content in the eyebrow instruction input area d42. At the same time, the color used to draw the eyebrows in the eyebrow makeup information input area d43 is "brown", and information indicating that the eyebrow pen was used is input. Note that other information such as the name of the cosmetic used and the name of the manufacturer used as the makeup information may be input. Further, these inputs may be collectively input after the consultation is completed.

When the consultant finishes inputting the information, if the user wants to print out the input makeup information and consulting information as a makeup chart, he or she presses the print key k1 displayed on the screen, ends the makeup, and starts shooting. To move, press the end key k2.

In the counter terminal 30, when the print key kl is pressed on the input form screen d4, print data in which the input consulting information and makeup information are combined in the print format of the makeup chart is created, and the printing is performed. Is transmitted to the printer 40. The printer 40 prints out the make chart in accordance with the transmitted print data (step S4). On the other hand, when the end key k2 is pressed and an instruction to end the information input is input, the consulting information input in the input area d42 and the makeup information input in the input area d43 are changed to the customer of the customer who has received the cosmetic treatment. The ID is stored in the DB 70 in association with the ID and registered in the DB (step S5).

When the makeup is completed, the customer moves to the photography studio. In the studio, shooting is performed according to instructions from the cameraman, and the cameraman operates the studio terminal 60 to input the customer ID of the customer to be shot, and calls the DB registration information for the customer. When the information is read by the customer ID, the customer ID is converted into a bar code in advance and displayed on a card or badge, etc., and the bar code displayed on the card or the like by the bar code reader provided in the studio terminal 50. May be read, and various information corresponding to the customer ID indicated by the barcode may be displayed on the monitor. Also, since many customers come to the store, for example, if the barcode of the customer ID is read once, the information will be displayed, and if it is read again, the information will be hidden, thereby improving the security of personal information. When May be.

[0048] In the studio terminal 60, when the customer ID is input and the reading of the DB registration information is instructed, various registration information corresponding to the customer ID is read from the DB 70 and stored in the cameraman monitor and the customer monitor. Is displayed (step S6). At this time, the registration information to be displayed to the customer is restricted, and among the various registration information obtained from the DB 70, only the item information set in advance as the item information that is permitted to be displayed to the customer is extracted and used for the customer. Displayed on the monitor.

[0049] On the cameraman's monitor, the customer screen d3 shown in Fig. 5 is displayed. As described above, each input form d31-d33 is displayed on the customer screen d3, and if there is item information already registered in the DB 70, it is displayed on the input form. At the bottom of the screen, the historical index of various types of registration information at the time of the customer's previous shooting is displayed. As the history, the index d34 of the history of the shot (image), the index d35 of the makeup (makeup) history applied at the time of shooting, the index d36 of the studio history at the time of shooting, and the index d37 of the subject pose history are displayed. You. The history that cannot be displayed on the screen can be displayed by scrolling.

[0050] At index d34 in the history of the work, a thumbnail of the captured image is displayed. In addition, the index d35 in the makeup history displays whether or not there has been a change from the previous makeup, such as "corrected", and information indicating that the makeup is the same as the past makeup, such as "same as work 2". You. Further, the index d36 in the history of the studio displays, for example, a thumbnail of a captured image of the entire view of the studio at the time of the shooting, and the index d37 in the history of the subject pose displays the pose name in text.

[0051] For example, in the shooting in Studio B on September 1, 2003, a shot image of work 2 was shot, and the makeup applied at the time of shooting was modified from the makeup of the previous shooting, and The index display shows that the studio used was also in a different state from the previous time, and that the customer's pose at that time was standing. In addition, if the index display can easily grasp the various histories at the time of the past shooting, the display method is limited to that described above, such as displaying an illustration of the pose in the pose index. Not done. [0052] Furthermore, when these indices d34-d37 are clicked, the history contents are enlarged and displayed, so that more detailed contents can be confirmed. For example, when the index d34 of the work history in Studio A is clicked, the photographed image is enlarged and displayed, and when the index D35 of makeup is clicked, consulting information and makeup information are displayed on the monitor for the photographer. The displayed screen, for example, the screen shown in Fig. 6 is displayed.

When the studio index d36 is clicked, a studio screen (see FIG. 7) is displayed on the cameraman's monitor. As shown in FIG. 7, on the studio screen d5, a panoramic view image d51 of the studio at the time of the shooting is displayed. This panoramic image d51 allows the photographer to set the location of the lighting such as a strobe, the lighting direction, the standing position of the photographer, the shooting direction, the distance to the subject, the installation positions of the reflex board and the curtain, the background used for shooting, and the props. The user can visually check the shooting set of props, costumes, poses, facial expressions, etc. of the subject.

On the right side of the panoramic image d51, setting information such as an exposure speed and a focal length of the camera at the time of photographing, and photographing conditions d52 such as a lighting use state, a light amount, and the presence or absence of natural light are displayed. Furthermore, subject information d53 such as information on costumes and accessories worn by the subject, and ornaments such as eyeglasses, and photographing such as pose instructions and costume instructions given by the photographer to the customer (subject) during photography. The consulting information d54 and the background information d55 such as the background music used for shooting, the fragrance, and the temperature in the studio are displayed.

[0055] Also, the request information of the desired photographing effect obtained at the time of reception includes face thinness (photographed so that the face looks thin), chest emphasis (photographed so that the chest is emphasized), trunk thinness, and legs. It is displayed as shooting aim information d56 for each item of long (shooting so that the legs look long) and senior (shooting so that adults can see it). If a symbol “〇” is added to each item, it indicates that the customer has requested the shooting to obtain the effect of the item.If the symbol “△” is added, The shooting effect of the item is particularly requested by the customer, indicates that the item has a negative effect, and if the symbol “X” is attached, the effect opposite to the shooting effect of the item can be obtained. Indicates that the shooting was requested by the customer.

On the other hand, the image currently being photographed by the camera C and the photographed image immediately after photographing are displayed on the customer monitor. In addition, during the waiting time before shooting, you can display an image image that can be relaxed or an advertisement image of Stagio. [0057] The cameraman prepares for shooting using the information such as the customer's preference displayed on the cameraman's monitor and the shooting history as reference information. For example, we will consult with customers about accessories to be worn according to their clothing and makeup, and consult with poses that make their legs look long with reference to information about shooting. Or, instruct the shooting staff on the set to be used for shooting according to the customer's clothing color, skin color, etc., the amount of lighting, direction, camera setting conditions, background music in the studio, fragrance, etc. At this time, the studio terminal 50 displays an input form screen (not shown) for inputting consulting information for shooting, shooting information, shooting request information acquired at the time of shooting, and the like. On the screen, input the contents of the consultation and the contents of the shooting instruction to the studio terminal 50. By storing such consulting information, shooting information, shooting effect request information, and the like in a database, it can be used as image processing performed at the time of printing, reference information for the next shooting, and used for education of photographers.

Further, the whole scene of the studio is photographed so that the photographing state in the studio such as lighting, a reflex board, a set, etc. can be grasped, and the whole scene image is input to the studio terminal 50 as photographing information. The whole scene of the studio can be shot with camera C, or a camera for shooting the whole scene can be installed in the studio and used with this camera. When the shooting preparation is completed, the subject is shot by the camera C. At this time, the shooting target information d56 displayed on the customer screen d5 can be used as a reference for shooting. For example, if the item of foot length is marked with a 〇, it is requested that the foot be seen longer. A shooting effect can be obtained.

In the studio terminal 50, when the consulting information and the photographing information of the photographing are input, the inputted consulting information and the photographing information are stored in the DB 70 in association with the customer ID and registered in the DB (step S7). ). Further, when a photographed image of the subject by the camera C is input, the photographed image is registered in the DB 70 in association with the customer ID (step S8). When performing multiple shootings by changing the studio, the above-mentioned shooting work is repeated, and each time the consulting information for shooting, shooting information, and shot images are registered in the DB. It is also possible to take a picture of the situation at the time of shooting as a moving image and register this moving image in the DB as a making image at the time of shooting. [0060] When all shooting is completed, the customer leaves the studio and selects and places a shot image.

The order terminal 60 obtains the current captured image power 70 corresponding to the customer ID input by the operator and selectively displays it on the customer monitor (step S9). In addition, the operator monitor selectively displays the thumbnails of the captured images displayed on the customer monitor, and inputs order information such as the product type such as electronic albums and photo prints and the order quantity. Is displayed on the screen (not shown). The operator selects a thumbnail of the ordered photographed image according to the customer's request through the input form screen, and inputs order information such as the order quantity and the product type to the order terminal 60.

[0062] In the order terminal 60, when a photographed image to be ordered is selected and input, and other various order information is input, the input information is stored in the DB 70 as purchase history information in association with the customer ID (step S10). Next, the data of the selected photographed image is transmitted to the print server 80 in the laboratory together with the input order information and the customer ID information.

When the print server 80 receives the order information and the image data together with the customer ID of the customer who has made the order, the print server 80 reads out registration information such as customer attribute information corresponding to the customer ID from the DB 70. Is displayed. The operator grasps the color tone and image quality desired by the customer based on the displayed registration information, determines a desired shooting scene, and the like, determines image processing conditions and image processing conditions according to the form of the product to which the shot image is to be delivered, and sends it to the print server 80. Enter the determined conditions. For example, if the customer prefers a cool image quality based on the customer attribute information, the sharpness is set slightly higher to make the image quality harder, or the saturation of the subject's costume is set slightly lower.

The print server 80 performs image processing such as sharpening processing, gradation conversion processing, and color conversion processing according to the input image processing conditions and image processing conditions, performs trimming, and synthesizes a frame template. Image processing such as compositing an image and creating an electronic album. Then, the image processing conditions are stored in the DB 70 as image processing information, and the image processing conditions are stored in the DB 70 as image processing information in association with the customer ID (step S1).

[0065] Next, the data of the photographed image that has been subjected to the image processing and image processing according to the order information is output to the print production apparatus 80a, and the specified number of prints are output, or The data of the photographed image is output to the writer 80b and recorded on the recording medium (step S12). The print photos or recording media are delivered from the lab to the studio after inspection by the operator.

[0066] The customer returns to the studio store the day after shooting and receives the delivered photo print or recording media.

As described above, according to the present embodiment, makeup applied at the time of imaging, consulting for makeup, imaging conditions at the time of imaging, environmental conditions, and the like are registered in the DB in association with the customer ID. Since it is possible to read out and display the registered information on the terminal device, the studio staff, such as the operator, makeup consultant, and photographer, provide information on past shootings registered in DB70 and customer preferences and preferences. And the like can be used as reference information for the next shooting, and various shooting environments can be created according to customer requests, such as reproducing past shooting conditions or shooting with a different set from the previous shooting. Therefore, it is possible to perform shooting with a high degree of customer satisfaction.

[0068] Further, using makeup information, consulting information, customer attribute information, and the like registered in DB 70 as reference information, make makeup different from makeup at the time of past shooting, or make makeup different from a companion. In addition, it is possible to take appropriate measures according to the companion's favorite makeup, and to perform the most suitable makeup according to the customer's request.

Further, when consulting on makeup and photography, consultants and photographers can refer to the previous consulting history and customer attribute information to know in advance the worries and complexes of customers, It is possible to give accurate advice for shooting. In addition, since the profile of the customer can be referred to, communication with the customer is facilitated.

[0070] In addition, the shooting environment can be reproduced by referring to registered information such as previous shooting conditions, subject information, shooting environment conditions, and shooting effect request information. Even a makeup consultant can easily reproduce the previous shooting environment and makeup.

[0071] Further, at the time of makeup, a makeup chart is printed out, and a personal consultation page is provided by the web server 20, so that the customer can receive makeup information or consultation at any time. Information can be referred to. Therefore, it is possible to provide photography services with high customer satisfaction.

[0072] The description in the present embodiment is a suitable example of the imaging support system 100 of the present invention, and the present invention is not limited to this.

[0073] For example, in the above description, an example in which DB registration information is used for shooting has been described, but history information such as purchase history information registered in the DB, reference history information of a consultant page for individuals, and advertisement sending history information is used. When you create a direct mail by referring to it, you can use it for your sales activities.

Further, in the present embodiment, each terminal device is prepared according to the intended use, for reception, at the counter, for the studio, for order, and the respective means according to the present invention are realized. The configuration of the photographing support system 100 in the form is an example, and for example, the photographing in the present embodiment may be such that the functions of the reception terminal 10, the counter terminal 30, and the order terminal 60 are unified into one terminal device. The detailed configuration and detailed operation of the support system 100 can be changed as appropriate without departing from the spirit of the present invention.

Industrial applicability

According to the present invention, the photographing information, the cosmetic information, the customer attribute information, and the consulting information are stored in association with the customer identification information. It is possible to create various photographing environments according to the customer's request, such as reproducing the photographing conditions and makeup of the customer or making the photographing condition and makeup different from those of other customers. In addition, the customer's attribute information can be used to understand the customer's tastes such as fashion and makeup, friendship, and so on, so that optimal consulting on makeup and photography and communication with customers can be performed. Furthermore, even if the consultant's responsibilities change, accurate consulting can be performed by referring to the previous consulting information. Therefore, it is possible to perform photographing with high customer satisfaction.

Further, according to the present invention, it is possible to refer to the environment information at the time of the past shooting.

Therefore, the set, background music, fragrance, etc. used for shooting, which is environmental information, can be used as reference information for the next shooting.

Further, according to the present invention, it is possible to refer to the subject information of the customer at the time of the past shooting. Can do. Therefore, the subject information such as the pose and expression of the subject, the costumes and ornaments worn, etc. can be used as reference information for the next shooting.

[0078] Further, according to the present invention, it is possible to refer to information on past shooting conditions. Therefore, the photographer's standing position and subject distance at the time of photographing, camera setting information, lighting position, information on photographing conditions such as light amount, etc. can be used as reference information for the next photographing or the like.

Further, according to the present invention, it is possible to refer to information on the contents of cosmetic treatment. Therefore, it is possible to use the information on the details of how the makeup was applied to which part, or the cosmetics used in the makeup, its color, the name of the manufacturer, etc. for the next makeup. .

Further, according to the present invention, customer attribute information including customer preferences, physical characteristics, human relationships, accompanying information, and the like is used for makeup, photography, business activities, and the like at the next photography. That power s can. In particular, by storing information such as skin color, texture, and skin quality as physical characteristics, it can be used as reference information when consulting on makeup. In addition, it is possible to communicate with customers using this information.

[0081] Further, according to the present invention, consulting information including diagnosis, guidance content, and the like for makeup can be used for the next makeup.

[0082] Further, according to the present invention, consulting information including the content of guidance for shooting and the like can be used for the next shooting and the like.

Further, according to the present invention, the consulting information is printed, so that the customer can check the contents of the guidance at the time of makeup even after leaving the studio. Therefore, the customer's satisfaction with the photographing service can be improved.

Further, according to the present invention, since the data of the photographed image is recorded on the recording medium, the photographed image can be delivered to the customer as data. Therefore, customer satisfaction with the photographing service can be improved.

Further, according to the present invention, since the image processing information and the Z or image information of the photographed image are stored in association with the customer identification information, the information is stored at the time of the next photographing or print production. It can be used for

[0086] Further, according to the present invention, the history information relating to the photographing of the customer is stored in association with the customer identification information, so that, for example, the purchase history of the photographed image or the advertisement mail recommending the next photographing. By storing the history of sending advertisements and the history of referring to websites that provide shooting services, etc., it is possible to refer to these history information to determine when to send the next advertisement, and to make the next shooting and makeup Can be used for business activities.

Claims

The scope of the claims

[1] Shooting information input means for inputting shooting information relating to shooting when a customer is shot, makeup information input means for inputting makeup information regarding the makeup of the customer at the time of shooting, and customer identification for individually identifying the customer Storage means for storing the input shooting information and makeup information in association with information;

A photographing support system comprising:

[2] It has customer attribute information input means for inputting customer attribute information, and associates the inputted shooting information, makeup information, and customer attribute information with customer identification information for individually identifying customers. 2. The imaging support system according to claim 1, further comprising: a storage unit configured to store the data.

[3] consulting information input means for inputting consulting information on consulting made to customers,

Storage means for storing the input shooting information, makeup information, and consulting information in association with customer identification information for individually identifying customers;

2. The photographing support system according to claim 1, comprising:

[4] consulting information input means for inputting consulting information on consulting made to customers,

Storage means for storing the input shooting information, customer attribute information, makeup information, and consulting information in association with customer identification information for individually identifying customers;

3. The photographing support system according to claim 2, comprising:

5. The photographing support system according to claim 1, wherein the photographing information includes information on environmental conditions at the time of photographing.

6. The photographing support system according to claim 1, wherein the photographing information includes subject information regarding a customer at the time of photographing.

7. The photographing support system according to claim 1, wherein the photographing information includes information on photographing conditions.

[8] The imaging support system according to claim 1, wherein the makeup information includes information on contents of cosmetic treatment performed on a customer.

9. The photographing support system according to claim 2, wherein the customer attribute information includes customer preference, customer physical characteristics, customer relationship, and companion information. Tem.

10. The photographing support system according to claim 3, wherein the consulting information includes information of a diagnosis or a guidance content for a customer's makeup.

11. The photographing support system according to claim 3, wherein the consulting information includes information of a photographing guidance content for a customer at the time of photographing.

12. The photographing support system according to claim 3, further comprising a printing unit that prints the consulting information.

13. The photographing support system according to claim 4, further comprising a printing unit that prints the consulting information.

14. The photographing support system according to claim 1, further comprising data recording means for recording data of a photographed image photographed by a customer on a recording medium.

[15] image information input means for inputting image processing information and / or image processing information performed on the captured image,

2. The imaging support system according to claim 1, wherein the storage unit stores the input image processing information and / or image processing information in association with the customer identification information.

[16] A history information input unit for inputting history information regarding the photographing service is provided,

2. The imaging support system according to claim 1, wherein said storage means stores the input history information in association with the customer identification information.