WO2004081697A2 - Computer system - Google Patents

Computer system Download PDF

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Publication number
WO2004081697A2
WO2004081697A2 PCT/GB2004/001022 GB2004001022W WO2004081697A2 WO 2004081697 A2 WO2004081697 A2 WO 2004081697A2 GB 2004001022 W GB2004001022 W GB 2004001022W WO 2004081697 A2 WO2004081697 A2 WO 2004081697A2
Authority
WO
WIPO (PCT)
Prior art keywords
computer system
language
proceedings
user
displayed
Prior art date
Application number
PCT/GB2004/001022
Other languages
French (fr)
Other versions
WO2004081697A3 (en
Inventor
Ewen Barnes
Hugh Colin Keith
Original Assignee
Lingotran Limited
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from GBGB0305330.3A external-priority patent/GB0305330D0/en
Application filed by Lingotran Limited filed Critical Lingotran Limited
Publication of WO2004081697A2 publication Critical patent/WO2004081697A2/en
Publication of WO2004081697A3 publication Critical patent/WO2004081697A3/en

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F1/00—Details not covered by groups G06F3/00 - G06F13/00 and G06F21/00
    • G06F1/16—Constructional details or arrangements
    • G06F1/18—Packaging or power distribution
    • G06F1/181—Enclosures
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/048—Interaction techniques based on graphical user interfaces [GUI]
    • G06F3/0487—Interaction techniques based on graphical user interfaces [GUI] using specific features provided by the input device, e.g. functions controlled by the rotation of a mouse with dual sensing arrangements, or of the nature of the input device, e.g. tap gestures based on pressure sensed by a digitiser
    • G06F3/0488—Interaction techniques based on graphical user interfaces [GUI] using specific features provided by the input device, e.g. functions controlled by the rotation of a mouse with dual sensing arrangements, or of the nature of the input device, e.g. tap gestures based on pressure sensed by a digitiser using a touch-screen or digitiser, e.g. input of commands through traced gestures
    • G06F3/04886—Interaction techniques based on graphical user interfaces [GUI] using specific features provided by the input device, e.g. functions controlled by the rotation of a mouse with dual sensing arrangements, or of the nature of the input device, e.g. tap gestures based on pressure sensed by a digitiser using a touch-screen or digitiser, e.g. input of commands through traced gestures by partitioning the display area of the touch-screen or the surface of the digitising tablet into independently controllable areas, e.g. virtual keyboards or menus
    • G—PHYSICS
    • G09—EDUCATION; CRYPTOGRAPHY; DISPLAY; ADVERTISING; SEALS
    • G09B—EDUCATIONAL OR DEMONSTRATION APPLIANCES; APPLIANCES FOR TEACHING, OR COMMUNICATING WITH, THE BLIND, DEAF OR MUTE; MODELS; PLANETARIA; GLOBES; MAPS; DIAGRAMS
    • G09B21/00—Teaching, or communicating with, the blind, deaf or mute
    • G09B21/001—Teaching or communicating with blind persons
    • G09B21/006—Teaching or communicating with blind persons using audible presentation of the information

Definitions

  • the present invention relates to a computer system and, in particular to a computer system arranged to obtain critical information from a person either unable or unprepared to converse in the language of a particular locality.
  • a Custody Officer has the responsibility of ensuring that the correct procedure is adhered to in order to charge an individual, which will result either in detention for further questioning or in release on bail. If the result of an interview with the individual does not provide sufficient information to warrant a charge, or the Custody Officer is not confident that the correct interview procedure has been followed, the suspect will be released.
  • the Custody Officer has two options available.
  • the suspect can be either be released, regardless of the Arresting Officer's suspicions, or the services of an interpreter can be employed. In the majority of cases this is carried out via an international telephone call, typically to the United States, which will involve a third party asking questions that need to be translated from English into the relevant language and vice versa. A considerable amount of detail may be lost in the two-way translation and none of the information communicated is properly recorded for future reference and the police have no idea whether the statutory questions have been properly addressed. Furthermore, such an interpretation process is costly, both in terms of police time and actual interpretations charges and can often be deemed unsatisfactory by a Custody Officer, who is then obliged to release the suspect.
  • a computer system enabling a user to conduct proceedings thereon, the computer system comprising display means arranged to selectively display a graphical representation of one of a plurality keyboards, each having a different character set comprising at least the characters of a different alphabet.
  • the computer system may comprise interface means, such as a mouse, for moving a cursor, displayed by the display means, to select characters from a selected keyboard.
  • the display means may comprise a touch sensitive screen for selecting characters directly from a selected keyboard.
  • the computer system is arranged to enable selection of a language for the proceedings from one of a plurality of languages, the computer system being arranged to select a keyboard having a character set appropriate for entering data in the selected language of the proceedings.
  • the language in which said data is to be entered may, for example, be selected by the user by selecting, from a plurality of options displayed by the display means, a country or region in which that language is spoken.
  • the display means is arranged to display names and/or a map and/or flags of a country or region enabling selection of a language for the proceedings from one of a plurality of languages.
  • the computer system is arranged to display text, in the language of the proceedings, prompting the user to enter text via the selected keyboard, the entered text preferably being displayed by the display means adjacent the displayed keyboard.
  • the computer system comprises a database of prompts in a default language, for example a series of questions, from which the displayed text is drawn.
  • the database may comprise a corresponding set of prompts stored in a plurality of other languages, from which said language of the proceedings is selected.
  • the database may comprise a set of prompts stored in a base language, which are translated by the computer system from said base language into the language of the proceedings, prior to display.
  • the computer system may also or otherwise comprise audio output means for outputting spoken prompts in the language of the proceedings, which may, for example, be pre- recorded and stored in a memory of the computer system or synthesised from a textual database of prompts.
  • the computer system is preferably arranged to translate text entered via the displayed keyboard into a default language for storage in a memory thereof, for subsequent display, transmission via a telecommunications link and/or printing.
  • the text entered by a user may be stored in the language of the proceedings.
  • the computer system is arranged to provide a printed record, in the language of the proceedings, of the displayed prompts and user responses within a session, for validation by the user, preferably along with a printed record of the displayed prompts and user responses in a default language .
  • computer software for operating a computer system to selectively display a graphical representation of one of a plurality keyboards, each having a different character set comprising at least the characters of a different alphabet .
  • a method for obtaining information from a user comprising: providing a computer system arranged to selectively display a graphical representation of one of a plurality keyboards, each having a different character set comprising at least the characters of a different alphabet; allowing the user to select a language from a plurality of available languages; displaying a keyboard appropriate for entering text in the selected language; displaying prompts in the selected language; and storing, in a memory of the computer system, text entered by the user, via the displayed keyboard, in response to the prompts.
  • Figure 1 is a side view of an embodiment of computer system in accordance with this invention.
  • Figure 2 is the display of a monitor of the computer system of Figure 1 ;
  • FIG. 3 is a schematic view of an alternative embodiment of computer system in accordance with this invention.
  • FIG. 1 of the drawings there is shown a computer system for use in conducting an interview with a suspect at a police station.
  • the system comprises a reinforced housing 10 of metal or other strong material having a front face and a rear face, a main display monitor 11 mounted on the front face and a user display monitor 12 mounted on the rear face.
  • a computer motherboard and processor (not shown) are mounted within the housing 10 and a CD read/write drive 13 is mounted on a side face of the housing 10.
  • a keyboard 14 for entering text onto the main monitor 11 only is positioned in front of the a main display monitor 11.
  • the user monitor 12 comprises a touch-sensitive screen.
  • the computer system comprises a database of prompts in a plurality of languages.
  • the prompts are stored as text files to be viewed on screen.
  • the computer system also comprises a loudspeaker 15 for providing a spoken output of each of the displayed prompts, the spoken prompt associated with each displayed prompt being reproduced from an audio file stored in the memory of the computer system.
  • the computer system uses one of the languages as the default language for the interview, which in the case of an interview at a police station in the United Kingdom would be English.
  • the default language can be changed, for example so that the system could be used by the police in another country.
  • the computer system enables selection of a language by the suspect, which in the case of a foreign person would be a foreign language but which could also be the same language as the default language to enable an interview to be conducted with a deaf or blind person.
  • a police officer sits in front of the main monitor 11 and a suspect to be interviewed sits in front of the user monitor 12.
  • the police officer then loads a program on the computer and enters basic data onto the screen of the monitor 11 such as the date, his/her name and the crime number in accordance with prompts displayed in the default language.
  • the language spoken by the suspect has to then be selected on the computer. If the officer is aware of the language, the language can be selected by the officer from a list displayed on the screen of the monitor 11. Alternatively, a list can displayed on the screen of the user's monitor 12 enabling them to select a language. In order to assist with this, a world map can be displayed initially, the user then having to touch the screen over the relevant region of the map . The computer then displays a regional map according to the area selected and the user then has to select a country, either by touching the screen over the relevant country of the map or by touching a displayed flag on name of the country.
  • the computer displays a message on the screen of the user's monitor 12 in the selected language, asking the user to confirm whether the message is understood.
  • the prompt is also provided as a spoken prompt through the loudspeaker 15.
  • the interview can only proceed to the next stage once the message is confirmed as being understood and the computer system may prompt the suspect to take some visible action, such as raising of the right hand, so that this action can be recorded by closed circuit television as evidence that the message is confirmed as being understood.
  • the computer system prompts the user to enter their address by touching the relevant parts of a keyboard displayed on the screen of their monitor 12.
  • the keyboard provided for this is the keyboard of the default language since it would not be appropriate to use different character sets in a country where the default language is spoken.
  • the computer system proceeds to ask the user a series of questions in the selected language, wherein the user is presented with a screen display consisting of. a keyboard 4 having a character set comprising the characters of the alphabet of the language selected by a user, a region 6 within which prompts, drawn from the database stored in the memory of the computer system are displayed to the user in the selected language, and a region 8 within which the user's response to each prompt, entered by touching the screen to select the underlying characters of the keyboard 4, is displayed.
  • a keyboard 4 having a character set comprising the characters of the alphabet of the language selected by a user
  • a region 6 within which prompts, drawn from the database stored in the memory of the computer system are displayed to the user in the selected language
  • a region 8 within which the user's response to each prompt, entered by touching the screen to select the underlying characters of the keyboard 4, is displayed.
  • the user's responses to the various prompts are stored in the memory of the computer system for subsequent output, as a printed record, for validation by the user, for example by applying his signature to the printed record.
  • the computer system thus obviates the requirement for an interpreter to be available in circumstances where critical information must be provided to and obtained from persons either unable or unprepared to converse in the language of the locality, for example following the arrest of a person on suspicion of his having committed a crime.
  • the system comprises one main display monitor 11 and a plurality of user display monitor 12. In this manner, a police officer if able to simultaneously interview a plurality of suspects.
  • a computer system in accordance with this invention is not limited to conducting police interviews and could be used by the customs, medical services, emergency services, social security or any other organisation to conduct interviews with foreign nationals or the blind or hard of hearing.

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  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Physics & Mathematics (AREA)
  • General Engineering & Computer Science (AREA)
  • Human Computer Interaction (AREA)
  • Health & Medical Sciences (AREA)
  • Power Engineering (AREA)
  • Computer Hardware Design (AREA)
  • Audiology, Speech & Language Pathology (AREA)
  • General Health & Medical Sciences (AREA)
  • Business, Economics & Management (AREA)
  • Educational Administration (AREA)
  • Educational Technology (AREA)
  • Input From Keyboards Or The Like (AREA)
  • Multi Processors (AREA)

Abstract

A computer system arranged to conduct proceedings with foreign nationals or the blind or hard of hearing, comprises a database comprising a plurality of prompts in a plurality of languages. The computer system uses one of the languages as the default language for the interview and a selected one of the languages as the language of the proceedings. The prompts are viewed on a main display (11) in the default language and on the user display (12) in the language of the proceedings. The computer system also comprises a loudspeaker (15) for providing a spoken output of each of the displayed prompts in the language of the proceedings. In order to enable text to be entered in the language of the proceedings, a graphical representation of one of a plurality keyboards, each having a different character set comprising at least the characters of a different alphabet, is displayed on the user display (12).

Description

COMPUTER SYSTEM
The present invention relates to a computer system and, in particular to a computer system arranged to obtain critical information from a person either unable or unprepared to converse in the language of a particular locality. The Police and Criminal Evidence Act 1984 (s . 60 (l) (a) and s (66) Codes of Practice Revised Edi tion dictates the general procedure for detaining an individual suspected of having committed a crime .
A Custody Officer has the responsibility of ensuring that the correct procedure is adhered to in order to charge an individual, which will result either in detention for further questioning or in release on bail. If the result of an interview with the individual does not provide sufficient information to warrant a charge, or the Custody Officer is not confident that the correct interview procedure has been followed, the suspect will be released.
In order to allow the Custody Officer to make an informed decision, certain forms need to be completed, statutory questions asked and, most importantly, the suspect has to be made aware of their lawful rights at all times during the interview.
If, due to language differences, a suspect cannot be informed of his lawful rights, is not capable of answering basic initial statutory questions and is unable to be advised as to the reason for their detention, the Custody Officer has two options available. The suspect can be either be released, regardless of the Arresting Officer's suspicions, or the services of an interpreter can be employed. In the majority of cases this is carried out via an international telephone call, typically to the United States, which will involve a third party asking questions that need to be translated from English into the relevant language and vice versa. A considerable amount of detail may be lost in the two-way translation and none of the information communicated is properly recorded for future reference and the police have no idea whether the statutory questions have been properly addressed. Furthermore, such an interpretation process is costly, both in terms of police time and actual interpretations charges and can often be deemed unsatisfactory by a Custody Officer, who is then obliged to release the suspect.
This is an increasing problem that occurs on a daily basis in areas that have a high percentage per head of capita of immigrants, asylum seekers and individuals who, for other reasons, do not speak fluent English and there is presently a great deal of concern amongst police forces, resulting from their inability to detain suspects even though there is, in the Arresting Officer's opinion, a very strong case for their detention. We have now devised an arrangement which overcomes the problems associated with communicating vital information between persons of different nationalities and languages.
In accordance with the present invention, there is provided a computer system enabling a user to conduct proceedings thereon, the computer system comprising display means arranged to selectively display a graphical representation of one of a plurality keyboards, each having a different character set comprising at least the characters of a different alphabet. The computer system may comprise interface means, such as a mouse, for moving a cursor, displayed by the display means, to select characters from a selected keyboard.
Alternatively, the display means may comprise a touch sensitive screen for selecting characters directly from a selected keyboard.
Preferably the computer system is arranged to enable selection of a language for the proceedings from one of a plurality of languages, the computer system being arranged to select a keyboard having a character set appropriate for entering data in the selected language of the proceedings. The language in which said data is to be entered may, for example, be selected by the user by selecting, from a plurality of options displayed by the display means, a country or region in which that language is spoken. Preferably, the display means is arranged to display names and/or a map and/or flags of a country or region enabling selection of a language for the proceedings from one of a plurality of languages.
Preferably the computer system is arranged to display text, in the language of the proceedings, prompting the user to enter text via the selected keyboard, the entered text preferably being displayed by the display means adjacent the displayed keyboard.
Preferably the computer system comprises a database of prompts in a default language, for example a series of questions, from which the displayed text is drawn. The database may comprise a corresponding set of prompts stored in a plurality of other languages, from which said language of the proceedings is selected. Alternatively the database may comprise a set of prompts stored in a base language, which are translated by the computer system from said base language into the language of the proceedings, prior to display.
The computer system may also or otherwise comprise audio output means for outputting spoken prompts in the language of the proceedings, which may, for example, be pre- recorded and stored in a memory of the computer system or synthesised from a textual database of prompts.
The computer system is preferably arranged to translate text entered via the displayed keyboard into a default language for storage in a memory thereof, for subsequent display, transmission via a telecommunications link and/or printing. Alternatively or additionally the text entered by a user may be stored in the language of the proceedings.
Most preferably, the computer system is arranged to provide a printed record, in the language of the proceedings, of the displayed prompts and user responses within a session, for validation by the user, preferably along with a printed record of the displayed prompts and user responses in a default language .
Also in accordance with the present invention, there is provided computer software for operating a computer system to selectively display a graphical representation of one of a plurality keyboards, each having a different character set comprising at least the characters of a different alphabet .
Further in accordance with the present invention, there is provided a method for obtaining information from a user, the method comprising: providing a computer system arranged to selectively display a graphical representation of one of a plurality keyboards, each having a different character set comprising at least the characters of a different alphabet; allowing the user to select a language from a plurality of available languages; displaying a keyboard appropriate for entering text in the selected language; displaying prompts in the selected language; and storing, in a memory of the computer system, text entered by the user, via the displayed keyboard, in response to the prompts.
Embodiment of the present invention will now be described by way of examples only and with reference to the accompanying drawings, in which:
Figure 1 is a side view of an embodiment of computer system in accordance with this invention;
Figure 2 is the display of a monitor of the computer system of Figure 1 ; and
Figure 3 is a schematic view of an alternative embodiment of computer system in accordance with this invention.
Referring to Figure 1 of the drawings, there is shown a computer system for use in conducting an interview with a suspect at a police station. The system comprises a reinforced housing 10 of metal or other strong material having a front face and a rear face, a main display monitor 11 mounted on the front face and a user display monitor 12 mounted on the rear face. A computer motherboard and processor (not shown) are mounted within the housing 10 and a CD read/write drive 13 is mounted on a side face of the housing 10.
A keyboard 14 for entering text onto the main monitor 11 only is positioned in front of the a main display monitor 11. The user monitor 12 comprises a touch-sensitive screen.
The computer system comprises a database of prompts in a plurality of languages. The prompts are stored as text files to be viewed on screen. The computer system also comprises a loudspeaker 15 for providing a spoken output of each of the displayed prompts, the spoken prompt associated with each displayed prompt being reproduced from an audio file stored in the memory of the computer system.
The computer system uses one of the languages as the default language for the interview, which in the case of an interview at a police station in the United Kingdom would be English. The default language can be changed, for example so that the system could be used by the police in another country. As will be explained below, the computer system enables selection of a language by the suspect, which in the case of a foreign person would be a foreign language but which could also be the same language as the default language to enable an interview to be conducted with a deaf or blind person.
In use, a police officer sits in front of the main monitor 11 and a suspect to be interviewed sits in front of the user monitor 12. The police officer then loads a program on the computer and enters basic data onto the screen of the monitor 11 such as the date, his/her name and the crime number in accordance with prompts displayed in the default language.
The language spoken by the suspect has to then be selected on the computer. If the officer is aware of the language, the language can be selected by the officer from a list displayed on the screen of the monitor 11. Alternatively, a list can displayed on the screen of the user's monitor 12 enabling them to select a language. In order to assist with this, a world map can be displayed initially, the user then having to touch the screen over the relevant region of the map . The computer then displays a regional map according to the area selected and the user then has to select a country, either by touching the screen over the relevant country of the map or by touching a displayed flag on name of the country.
Following selection of a language, the computer displays a message on the screen of the user's monitor 12 in the selected language, asking the user to confirm whether the message is understood. The prompt is also provided as a spoken prompt through the loudspeaker 15. The interview can only proceed to the next stage once the message is confirmed as being understood and the computer system may prompt the suspect to take some visible action, such as raising of the right hand, so that this action can be recorded by closed circuit television as evidence that the message is confirmed as being understood.
Once the message is confirmed as being understood, the computer system prompts the user to enter their address by touching the relevant parts of a keyboard displayed on the screen of their monitor 12. The keyboard provided for this is the keyboard of the default language since it would not be appropriate to use different character sets in a country where the default language is spoken.
Referring to Figure 2 of the drawings, following entry of the address, the computer system proceeds to ask the user a series of questions in the selected language, wherein the user is presented with a screen display consisting of. a keyboard 4 having a character set comprising the characters of the alphabet of the language selected by a user, a region 6 within which prompts, drawn from the database stored in the memory of the computer system are displayed to the user in the selected language, and a region 8 within which the user's response to each prompt, entered by touching the screen to select the underlying characters of the keyboard 4, is displayed.
The user's responses to the various prompts are stored in the memory of the computer system for subsequent output, as a printed record, for validation by the user, for example by applying his signature to the printed record. The computer system thus obviates the requirement for an interpreter to be available in circumstances where critical information must be provided to and obtained from persons either unable or unprepared to converse in the language of the locality, for example following the arrest of a person on suspicion of his having committed a crime.
Referring to Figure 3 of the drawings, in an alternative embodiment, the system comprises one main display monitor 11 and a plurality of user display monitor 12. In this manner, a police officer if able to simultaneously interview a plurality of suspects.
It will be appreciated that a computer system in accordance with this invention is not limited to conducting police interviews and could be used by the customs, medical services, emergency services, social security or any other organisation to conduct interviews with foreign nationals or the blind or hard of hearing.

Claims

Claims
1. A computer system enabling a user to conduct proceedings thereon, the computer system comprising display means arranged to selectively display a graphical representation of one of a plurality keyboards, each having a different character set comprising at least the characters of a different alphabet.
2. A computer system as claimed in claim 1, comprising interface means for moving a cursor, displayed by the display means, to select characters from a selected keyboard.
3. A computer system as claimed in claim 1, comprising a touch sensitive screen for selecting characters directly from a selected keyboard.
4. A computer system as claimed in any preceding claim, arranged to enable selection of a language for the proceedings from one of a plurality of languages, the computer system being arranged to select a keyboard having a character set appropriate for entering data in the selected language of the proceedings.
5. A computer system as claimed in claim 4, in which the display means is arranged to display names and/or a map and/or flags of a country or region enabling selection of a language for the proceedings from one of a plurality of languages.
6. A computer system as claimed in claims 4 or 5, in which the computer system is arranged to display text, in the language of the proceedings, prompting the user to enter text via the selected keyboard.
7. A computer system as claimed in claim 6, in which the entered text preferably is displayed by the display means adjacent the displayed keyboard.
8. A computer system as claimed in any of claims 4 to 7, comprising a database of prompts in a default language, from which the displayed text is drawn.
9. A computer system as claimed in claim 8 , in which the database comprises a corresponding set of prompts stored in a plurality of other languages, from which said language of the proceedings is selected.
10. A computer system as claimed in claim 9, in which the default language and the language of the proceedings can be selected from said database.
11. A computer system as claimed in claim 8, in which the said set of stored prompts are translated by the computer system from said base language into the language of the proceedings .
12. A computer system as claimed in any of claims 4 to 11, comprising audio output means for outputting spoken prompts in the language of the proceedings .
13. A computer system as claimed in any of claims 4 to 12, arranged to translate text entered via the displayed keyboard into a default language for storage in a memory thereof, for subsequent display, transmission via a telecommunications link and/or printing.
14. A computer system as claimed in any of claims 4 to 13, arranged to store text entered via the displayed keyboard in said language of the proceedings, for subsequent display, transmission via a telecommunications link and/or printing.
15. A computer system as claimed in claims 13 or 14, comprising means for storing text on removable media.
16. A computer system as claimed in any of claims 4 to 15, arranged to provide a printed record, in the language of the proceedings, of the displayed prompts and user responses within a session, for validation by the user.
17. A computer system as claimed in any of claims 4 to 15, arranged to provide a printed record, in the language of the proceedings, of the displayed prompts and user responses within a session, for validation by the user, along with a printed record of the displayed prompts and user responses in a default language.
18. A computer system as claimed in any of claims 4 to 17, in which the display means comprises a user monitor, the computer system further comprising a main monitor and at least one second monitor.
19. A computer system as claimed in claim 18, in which the main and user monitors respectively display text in a default language and a language of the proceedings .
20. A computer system as claimed in claims 18 or 19, in which the main and user monitors are mounted in a housing and face in opposite directions.
21. A computer system as claimed in claims 18 or 19, comprising a main monitor and a plurality of user monitors .
22. A computer system as claimed in any of claims 18 to 21, comprising a keyboard for entering data onto said main monitor.
23. Computer software for operating a computer system to selectively display a graphical representation of one of a plurality keyboards, each having a different character set comprising at least the characters of a different alphabet.
24. A method for obtaining information from a user, the method comprising: providing a computer system arranged to selectively display a graphical representation of one of a plurality- keyboards, each having a different character set comprising at least the characters of a different alphabet; allowing the user to select a language from a plurality of available languages ; displaying a keyboard appropriate for entering text in the selected language; displaying prompts in the selected language; and storing, in a memory of the computer system, text entered by the user, via the displayed keyboard, in response to the prompts.
PCT/GB2004/001022 2003-03-10 2004-03-10 Computer system WO2004081697A2 (en)

Applications Claiming Priority (4)

Application Number Priority Date Filing Date Title
GBGB0305330.3A GB0305330D0 (en) 2003-03-10 2003-03-10 Computer system
GB0305330.3 2003-03-10
GB0326787A GB2399431B (en) 2003-03-10 2003-11-18 Computer system
GB0326787.9 2003-11-18

Publications (2)

Publication Number Publication Date
WO2004081697A2 true WO2004081697A2 (en) 2004-09-23
WO2004081697A3 WO2004081697A3 (en) 2007-01-04

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Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO1999035600A2 (en) * 1998-01-06 1999-07-15 Ses Canada Research Inc. Automated survey kiosk
US20020167545A1 (en) * 2001-04-26 2002-11-14 Lg Electronics Inc. Method and apparatus for assisting data input to a portable information terminal
US20020173965A1 (en) * 2001-05-17 2002-11-21 Curry David G. Interactive conversational speech communicator method and system
US6491630B1 (en) * 2000-11-09 2002-12-10 Koninklijke Philips Electronics N.V. Ultrasound imaging device having a soft keyboard for entering data

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO1999035600A2 (en) * 1998-01-06 1999-07-15 Ses Canada Research Inc. Automated survey kiosk
US6491630B1 (en) * 2000-11-09 2002-12-10 Koninklijke Philips Electronics N.V. Ultrasound imaging device having a soft keyboard for entering data
US20020167545A1 (en) * 2001-04-26 2002-11-14 Lg Electronics Inc. Method and apparatus for assisting data input to a portable information terminal
US20020173965A1 (en) * 2001-05-17 2002-11-21 Curry David G. Interactive conversational speech communicator method and system

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