WO2004075521A1 - Procede et systeme de service de numerotation raccourcie reposant sur un reseau de telecommunication - Google Patents

Procede et systeme de service de numerotation raccourcie reposant sur un reseau de telecommunication Download PDF

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Publication number
WO2004075521A1
WO2004075521A1 PCT/KR2004/000356 KR2004000356W WO2004075521A1 WO 2004075521 A1 WO2004075521 A1 WO 2004075521A1 KR 2004000356 W KR2004000356 W KR 2004000356W WO 2004075521 A1 WO2004075521 A1 WO 2004075521A1
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WO
WIPO (PCT)
Prior art keywords
shortened
dialing
shortened dialing
server
phone number
Prior art date
Application number
PCT/KR2004/000356
Other languages
English (en)
Inventor
Yun-Kyeong Lee
Dong-Hyun Ban
Original Assignee
Digitalwave, Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Digitalwave, Inc filed Critical Digitalwave, Inc
Publication of WO2004075521A1 publication Critical patent/WO2004075521A1/fr

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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/44—Additional connecting arrangements for providing access to frequently-wanted subscribers, e.g. abbreviated dialling

Definitions

  • the present invention relates to a method and system for providing a shortened dialing service, which establishes a call connection using a shortened dialing number.
  • FIG. 1 is a view showing a telephone communication process through normal dialing.
  • a calling terminal 11 and a called terminal 12 are connected to an originating exchange 14 and a destination exchange 15, respectively, through a wired communication network 13.
  • the originating exchange 14 receives a call originating request from the calling terminal 11.
  • the destination exchange 15 provides a reception request to the called terminal 12 in response to the call originating request received from the originating exchange 14.
  • the calling terminal 11 and the called terminal 12 are connected to each other through the wired communication network 13 by executing a signal exchange process between the originating and destination exchanges 14 and 15.
  • the user can actually store the representative numbers and customer service numbers of respective companies as shortened dialing numbers using a memory function of his or her telephone .
  • the phone numbers are stored as shortened dialing numbers, the user must set shortened dialing numbers again in a new telephone in the case where the user replaces his or her telephone by the new one.
  • the object of the present invention is to provide a method and system for providing a shortened dialing service, which recognizes shortened dialing, searches for a phone number corresponding to a shortened number and then connects to the phone number in the case where a user attempts the shortened dialing, so as to solve the above-described problems .
  • Another object of the present invention is to provide a method and system for providing a shortened dialing service, which provides the convenience in which a user does not have to actually store shortened dialing numbers in a telephone.
  • a method of providing a shortened dialing service in an originating exchange comprising receiving a shortened dialing signal from the calling terminal, the shortened dialing signal including at least a shortened dialing identifier and a shortened number, extracting the shortened number from the shortened dialing signal on the basis of the shortened dialing identifier, transmitting the extracted shortened number to the shortened dialing server, receiving a phone number corresponding to the shortened number from the shortened dialing server, and establishing a channel using the received phone number, wherein the shortened dialing server extracts the phone number stored in connection with the shortened number.
  • the shortened dialing identifier may be a Dual Tone Multi-Frequency key.
  • a system for providing a shortened dialing service in an originating exchange which manages at least one calling terminal and is coupled to a shortened dialing server, comprising a storage device and a processor coupled to the storage device, the storage device storing a program for controlling the processor and the processor operative with the program to receive a shortened dialing signal, including at least a shortened dialing identifier and a shortened number, from the calling terminal, extract the shortened number from the shortened dialing signal on the basis of the shortened dialing identifier, transmit the extracted shortened number to the shortened dialing server, receive a phone number corresponding to the shortened number from the shortened dialing server, and establish a channel using the received phone number, the shortened dialing server extracting the phone number stored in connection with the shortened number.
  • a method of providing a shortened dialing service in a shortened dialing server comprising receiving a shortened number from the originating exchange, extracting a prestored phone number corresponding to the shortened number, and transmitting the extracted phone number to the originating exchange, wherein the originating exchange receives a shortened dialing signal, including at least a shortened dialing identifier and a shortened number, from the calling terminal, extracts the shortened number from the shortened dialing signal on the basis of the shortened dialing identifier, transmits the extracted shortened number to the shortened dialing server, and receives the phone number from the shortened dialing server to establish a channel.
  • a system for providing a shortened dialing service in a shortened dialing server which is coupled to an originating exchange that manages at least one calling terminal, comprising a storage device and a processor coupled to the storage device, the storage device storing a program for controlling the processor and the processor operative with the program to receive a shortened number from the originating exchange, extract a prestored phone number corresponding to the shortened number, and transmit the extracted phone number to the originating exchange, the originating exchange receiving a shortened dialing signal, including at least a shortened dialing identifier and a shortened number, from the calling terminal, extracting the shortened number from the shortened dialing signal on the basis of the shortened dialing identifier, transmitting the extracted shortened number to the shortened dialing server, and receiving the phone number from the shortened dialing server to establish a channel .
  • FIG. 1 is a view schematically showing a telephone communication process through normal dialing
  • FIGS. 2A and 2B are views showing shortened dialing methods according to one embodiment of the present invention
  • FIG. 3 is a view showing a table representing data stored in a subscriber DB of FIG. 2;
  • FIG. 4 is a flowchart of a shortened dialing method according to one embodiment of the present invention.
  • FIG. 5 is a view showing a shortened dialing method according to another embodiment of the present invention.
  • FIG. 6 is a view showing the construction of a system in which a calling terminal of FIG. 5 recognizes voice
  • FIG. 7 is a view showing an example of the format of data transmitted by a calling terminal according to one embodiment of the present invention.
  • FIGS. 2A and 2B are views showing shortened dialing methods according to one embodiment of the present invention.
  • FIGS. 2A and 2B show embodiments in which the shortened dialing of the present invention is performed using a wired telephone and a wired telephone network. That is, FIGS. 2A and 2B can be applied to the case where a user connects to the customer service center of a corresponding electronics company to inquire about an electronic appliance in use at home, to report the fault thereof to the customer service center, or to be provided with an after-sales service for the reported fault.
  • a calling terminal 21 is a telephone at home
  • a called terminal 22 is a telephone connected to a counselor of the customer service center. Referring to FIG. 2A, the calling terminal 21 and the called terminal 22 are connected to each other through a wired communication network 23.
  • the calling terminal 21 is connected to an originating exchange 24, and the called terminal 22 is connected to a destination exchange 27.
  • the originating exchange 24 is connected to a shortened dialing server 25 to be able to receive/output data from/to the shortened dialing server 25.
  • the shortened dialing server 25 is connected to a subscriber DB 26 to read data from the subscriber DB 26.
  • a caller inputs a shortened dialing number as a called number through the use of the calling terminal 21. For example, when desiring to dial the customer service center of company "A", a caller inputs a recognized shortened dialing number 100 using the calling terminal 21.
  • a communication service company such as "002 DACOM” or ⁇ 008 ONSE communication” that provides a trunk line service
  • publicizes the company by adding a shortened dialing number before or after the firm name thereof the recognition of the company by users can be increased.
  • the shortened dialing number is implemented to be always connected to a firm name at the time of publicizing a company or installing a signboard, the users can recognize the shortened dialing number without separately memorizing it.
  • a number "2424" can be used as a shortened number
  • "0404" can be used as a shortened number, so that the service details of the service provider can also be publicized.
  • a number which can be expressed in the Korean alphabet such as "1004 (Cheonsa; the Korean pronunciation of this number)" can be used as the shortened number.
  • the originating exchange 24 determines whether the input number is a normal called number or a called number for shortened dialing. If the input number is a normal called number, the originating exchange 24 establishes a call connection to the destination exchange 27 of a corresponding called terminal 22. In contrast, if it is determined that the input number is a called number for shortened dialing, the originating exchange 24 transmits a shortened dialing number to the shortened dialing server 25.
  • the shortened dialing server 25 receives the shortened dialing number, searches the subscriber DB 26 for an actual phone number, and then reads the actual phone number.
  • the shortened dialing server 25 transmits the phone number to the originating exchange 24 and then attempts to establish a call connection to the destination exchange 27. Therefore, the calling terminal 21 can communicate with the required called terminal 22 by inputting the shortened dialing number.
  • FIG. 2A shows an example in which both a shortened dialing server and a subscriber DB are operated in conjunction with an originating exchange.
  • the shortened dialing server and the subscriber DB can be implemented to be operated in conjunction with a home exchange due to load balancing or the like, which is shown in FIG. 2B.
  • a home exchange 28 is connected to the wired communication network 23 separately from the originating exchange 24 and the destination exchange 27.
  • the shortened dialing server 25 and the subscriber DB 26 are connected to be operated in conjunction with the home exchange 28.
  • the originating exchange 24 transmits an input called number to the home exchange 28. If it is determined that the input called number is a called number for shortened dialing, the home exchange 28 transmits a shortened dialing number to the shortened dialing server 25.
  • the shortened dialing server 25 receives the shortened dialing number, searches the subscriber DB 26 for an actual phone number, and then reads the actual phone number. If the phone number is read, the shortened dialing server 25 transmits the phone number to the home exchange 28.
  • the home exchange 28 transmits the phone number to the originating exchange 24.
  • the originating exchange 24 attempts to establish a call connection to the destination exchange 27 using the received phone number, thus enabling a communication to be realized between the calling and called terminals 21 and 22.
  • the subscriber DB is operated in conjunction with the shortened dialing server 25.
  • the shortened dialing server 25 accesses the DB of the corresponding service provider to search for a phone number.
  • the subscriber DB 26 is operated in conjunction with the home exchange 28 and then the shortened dialing server 25 searches the subscriber DB through the home exchange 28.
  • the subscriber DB 26 of FIGS. 2A and 2B allows various subscribers to register shortened numbers and phone numbers therein and stores them therein.
  • FIG. 3 is a view showing a table representing data stored in the subscriber DB of FIGS. 2A and 2B.
  • shortened numbers, subscriber information and phone numbers are stored in a one-to-one correspondence manner. That is, it can be seen that a shortened number 100 corresponds to company "A”, the phone number of which is "123-4567”, and a shortened number 200 corresponds to company “B” , the phone number of which is "234-5678" . Further, it can be seen that a shortened number
  • 300 corresponds to company "C” , the phone number of which is
  • the shortened dialing server 25 searches the data table of the subscriber DB 26, ascertains that the phone number of company "A" is "123-4567", and transmits the phone number to the originating exchange 24. Then, the originating exchange 24 transmits the called phone number to the destination exchange 27 to establish a call connection.
  • FIG. 4 is a flowchart of a shortened dialing method according to one embodiment of the present invention.
  • a user inputs a shortened dialing number using the calling terminal 21 at step 401.
  • the shortened dialing number includes a specific Dual Tone Multi-Frequency key together with a shortened number.
  • the specific DTMF key is a shortened dialing identifier. That is, the calling terminal 21 receives 100# as the shortened dialing number, in which 100 is a shortened number and # is a DTMF identifier.
  • the calling terminal 21 transmits the input shortened dialing number to the originating exchange 24.
  • the originating exchange 24 recognizes the DTMF key included in the shortened dialing number at step 403.
  • the originating exchange 24 recognizes that an input called number is a number for shortened dialing, not a normal phone number. Further, the originating exchange 24 transmits the shortened number included in the input shortened dialing number to the shortened dialing server 25 at step 405.
  • the shortened dialing server 25 receives the shortened number, searches the subscriber DB 26 for a phone number, and then reads the phone number at step 407. Referring to FIG. 3, it can be seen that the shortened number 100 corresponds to the phone number "123-4567" of company "A".
  • the shortened dialing server 25 transmits the phone number to the originating exchange 24 to establish a call connection at step 409.
  • the originating exchange 24 receives the phone number from the shortened dialing server 25 as a called number,, and requests the destination exchange 27 to establish a call connection at step 411.
  • the user of the calling terminal 21 can communicate with the user of the required called terminal
  • FIG. 5 is a view showing a shortened dialing method according to another embodiment of the present invention.
  • FIG. 5 shows an embodiment in which the shortened dialing of the present invention is performed using a mobile phone and a mobile communication network. That is, the embodiment can be used in the case where a user connects to a mobile service center to be provided with a mobile service for an unexpected breakdown of a car while using the car.
  • a calling terminal 51 is a mobile terminal
  • a called terminal 59 is a mobile terminal connected to the mobile service center.
  • the calling terminal 51 is connected to an originating base station 52 to establish a channel.
  • the originating base station 52 is controlled by a base station controller (not shown) .
  • the originating base station 52 is connected to an originating Mobile Switching Center (MSC) 53, which controls the communication of the calling terminal 51 and is connected to a shortened dialing server 54 that reads a shortened number for shortened dialing.
  • the shortened dialing server 54 is connected to a subscriber DB 55 to search for a phone number using the shortened number.
  • the originating MSC 53 is connected to a called side to establish a call connection through a mobile communication network 56.
  • the called side includes a destination base station 58 to establish a channel with the called terminal 59, and a destination MSC 57 to control the communication of the called terminal 59.
  • the user inputs a shortened dialing number as a called phone number through the use of the calling terminal 51.
  • the shortened dialing number includes a shortened number and a specific DTMF key, as described in FIG. 2.
  • the calling terminal 51 transmits a terminal cooperation message to the originating MSC 53 through the originating base station 52 to establish a call connection to the mobile communication network 56.
  • the terminal cooperation message is a message required for the terminal to request a service from the MSC, which includes unique mobile called subscriber identification number information of the terminal, user data, encrypted signal data, etc. that allow the MSC to ascertain whether the calling terminal has a qualification for the service.
  • the originating MSC 53 ascertains whether the calling terminal 51 has a qualification for the service in response to the terminal cooperation message. If it is ascertained that the calling terminal 51 has a qualification for the service, the originating MSC 53 executes an originating call process and transmits a terminal cooperation approval message for the service request to the calling terminal 51. If the terminal cooperation approval message has been received, the calling terminal 51 transmits a call setup message to the originating MSC 53.
  • the call setup message is a message that is required when the calling terminal 51 requests the originating MSC 53 to establish a call connection to an arbitrary called terminal 59, and adapted to include the phone numbers of the calling terminal 51 and the called terminal 59, information for the establishment of a channel, etc.
  • the originating MSC 53 determines whether a called number included in the call setup message is a normal called number or a called number for shortened dialing. If the called number is a normal called number, the calling terminal 51 is connected to the called terminal 59 through a later call setup process. In the meantime, if it is determined that the called number is a number for shortened dialing, the originating MSC 53 transmits a shortened dialing number to the shortened dialing server 54. In this case, the originating MSC 53 recognizes that the called number is a number for shortened dialing by a specific DTMF key included in the shortened dialing number.
  • the shortened dialing server 54 receives the shortened dialing number, searches the subscriber DB 55 for an actual phone number, and then reads the actual phone number. If the phone number is read, the shortened dialing server 54 transmits the phone number to the originating MSC 53. In this way, the originating MSC 53 stores therein the phone number received from the shortened dialing server 54. The originating MSC 53 executes a call process in response to the call setup message, and the originating base station 52 informs the originating MSC 53 of the completion of the allocation of wireless resources. If the allocation of wireless resources has been completed, the originating MSC 53 translates the phone number of the called terminal 59, which has been previously stored, and transmits a call setup message to the destination MSC 57. Further, when a wireless link is established between the destination base station 58 and the called terminal 59, the called terminal 59 is connected to the calling terminal 51 to enable a communication to be performed therebetween.
  • the user can access a mobile service center using his or her mobile phone by utilizing a shortened number, such as "8282 (Ppalippali; the Korean pronunciation of this number)", in an emergency with a car, the user can be quickly provided with a required service.
  • a shortened number such as "8282 (Ppalippali; the Korean pronunciation of this number)
  • the above embodiments show a case where shortened dialing numbers are pressed by the manipulation of a user; however the present invention can be applied to a case where, if voice is input, the voice is recognized and converted into a key input signal.
  • FIG. 5 An example in which the calling terminal of FIG. 5 is provided with a voice recognition function is described in detail with reference to FIG. 6.
  • FIG. 6 is a view showing the construction of a calling terminal that recognizes voice.
  • the calling terminal includes a control unit 511 to receive a voice signal and a key input signal, a voice recognition unit 512 to receive the voice signal from the control unit 511 and output the voice signal, a converting unit 513 to convert the voice signal into a key signal, a key signal receiving unit 514 to receive and output the key signal, and a transmission data generating unit 515 to generate data to be transmitted.
  • the control unit 511 if a key signal through a keypad is input as an input signal, the control unit 511 transmits the key signal to the key signal receiving unit 514, while if a voice signal is input as an input signal, the control unit 511 transmits the voice signal to the voice recognition unit 512.
  • the voice recognition unit 512 recognizes a voice signal and transmits the voice signal to the converting unit 513.
  • the converting unit 513 converts the voice signal into a key signal, and transmits the key signal to the key signal receiving unit 514.
  • the key signal is recognized as a signal equal to a key signal generated through the inputting of the key. Therefore, the key signal receiving unit 514 transmits the input key signal to the transmission data generating unit 515.
  • the transmission data generating unit 515 generates and transmits transmission data, including a shortened dialing identifier, under the control of the control unit 511. This transmission data is shown in FIG. 7.
  • FIG. 7 is a view showing one example of the format of data transmitted by the calling terminal according to the present invention.
  • the data format of FIG. 7 includes header information, caller information, a shortened dialing number, and a shortened dialing identifier.
  • the header information includes the typical information of the data format
  • the caller information includes the calling terminal information of a calling party.
  • the data format includes the shortened dialing number for shortened dialing and the shortened dialing identifier indicating the shortened dialing service.
  • the present invention provides an advantage in that a user can conveniently use a telephone using a simple shortened dialing number, and conveniently use shortened dialing without storing phone numbers using a separate memory function.
  • the present invention provides an advantage in that a company, having subscribed to the shortened dialing service, can increase recognition by clients through short and convenient numbers, and obtain the increase of familiarity together with the increase of advertisement effects .

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)

Abstract

La présente invention concerne un procédé et un système permettant de fournir un service de numérotation raccourcie reposant sur un réseau de télécommunication. Ce procédé consiste : à recevoir un signal de numérotation raccourcie provenant d'un terminal émetteur, lequel signal de numérotation raccourcie comprend au moins un identificateur de numérotation raccourcie ainsi qu'un numéro raccourci ; à extraire le numéro raccourci du signal de numérotation raccourcie sur la base de l'identificateur de numérotation raccourcie ; à envoyer le numéro raccourci extrait à un serveur de numérotation raccourcie ; à recevoir un numéro de téléphone correspondant au numéro raccourci du serveur de numérotation raccourcie ; et à créer un canal de numérotation à l'aide du numéro de téléphone, lequel serveur de numérotation raccourcie extrait le numéro de téléphone stocké en connectant le numéro raccourci.
PCT/KR2004/000356 2003-02-21 2004-02-20 Procede et systeme de service de numerotation raccourcie reposant sur un reseau de telecommunication WO2004075521A1 (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
KR1020030011042A KR20040075511A (ko) 2003-02-21 2003-02-21 단축다이얼링 서비스 제공 방법 및 시스템
KR10-2003-0011042 2003-02-21

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WO2004075521A1 true WO2004075521A1 (fr) 2004-09-02

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PCT/KR2004/000356 WO2004075521A1 (fr) 2003-02-21 2004-02-20 Procede et systeme de service de numerotation raccourcie reposant sur un reseau de telecommunication

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WO (1) WO2004075521A1 (fr)

Families Citing this family (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR100771448B1 (ko) * 2005-06-15 2007-10-30 삼성전자주식회사 개선한 단축 다이얼을 가지는 이동통신 단말기 및 이의단축다이얼 방법
KR100812386B1 (ko) * 2006-06-30 2008-03-11 주식회사 케이티프리텔 호 제한 서비스 제공 방법 및 장치
KR100791606B1 (ko) * 2006-11-03 2008-01-03 주식회사 케이티프리텔 이동통신망에서의 단축 다이얼링 제공 시스템 및 제공 방법
KR101024419B1 (ko) * 2008-12-09 2011-03-23 이용식 단축번호의 장기기억을 위한 휴대전화의 디스플레이 방법과 기술

Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2001069224A (ja) * 1999-08-31 2001-03-16 Oki Data Corp 通信装置
KR20020038038A (ko) * 2000-11-16 2002-05-23 이상철 통신망을 이용한 단축 다이얼 시스템 및 방법
JP2003101631A (ja) * 2001-09-21 2003-04-04 Sharp Corp 通信装置

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2001069224A (ja) * 1999-08-31 2001-03-16 Oki Data Corp 通信装置
KR20020038038A (ko) * 2000-11-16 2002-05-23 이상철 통신망을 이용한 단축 다이얼 시스템 및 방법
JP2003101631A (ja) * 2001-09-21 2003-04-04 Sharp Corp 通信装置

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