WO2004057885A1 - Dispositifs et procedes servant a fournir des services de telecommunication - Google Patents

Dispositifs et procedes servant a fournir des services de telecommunication Download PDF

Info

Publication number
WO2004057885A1
WO2004057885A1 PCT/GB2003/005628 GB0305628W WO2004057885A1 WO 2004057885 A1 WO2004057885 A1 WO 2004057885A1 GB 0305628 W GB0305628 W GB 0305628W WO 2004057885 A1 WO2004057885 A1 WO 2004057885A1
Authority
WO
WIPO (PCT)
Prior art keywords
alphanumeric
destination address
telephone number
mobile station
text message
Prior art date
Application number
PCT/GB2003/005628
Other languages
English (en)
Inventor
Jeffrey Wilson
Original Assignee
Intellprop Limited
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Intellprop Limited filed Critical Intellprop Limited
Priority to AU2003295151A priority Critical patent/AU2003295151A1/en
Publication of WO2004057885A1 publication Critical patent/WO2004057885A1/fr

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W88/00—Devices specially adapted for wireless communication networks, e.g. terminals, base stations or access point devices
    • H04W88/18—Service support devices; Network management devices
    • H04W88/184—Messaging devices, e.g. message centre
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/12—Messaging; Mailboxes; Announcements

Definitions

  • This invention relates to telecommunications services apparatus and methods for use with a mobile telecommunications system, such as a mobile telephone system.
  • voice services including network-based services such as voicemail and information/entertainment services such as live radio feeds.
  • network-based services such as voicemail
  • information/entertainment services such as live radio feeds.
  • the directory or 'phonebook' contained within the handset is most useful. However if a service is called infrequently the user may not have stored the number, either because of capacity limitations or because future use was not foreseen. Later, when the service is required, obtaining the number from other sources may be difficult, especially if the user is away from home or office.
  • Mobile telephones typically have a directory of 'phonebook' facilities which enable telephone numbers and appropriate alphanumeric identifiers to be stored within the handset. As discussed, these have limited capacity and a required telephone number may not be stored.
  • SMS Short Message Service
  • the text message 'LUFTHANSA' could be sent to a memorable service number or short code — the system would reply by sending a message such as 'Lufthansa Enquiries 08657484950' back to the handset.
  • the mobile phone user can then call a selected number, either by keying in the number again or by using the 'Use Number' facility available in some handsets which enables extraction of numbers from text messages for immediate use in dialling.
  • a disadvantage of this approach is that it may not allow simple, straightforward use when roaming - it may be necessary for the mobile user to include the international access code and country code and to remove the leading digit of the service number, for example. A situation where this might arise is with an international traveller wishing to contact the local office of an organisation while he is travelling.
  • Another example of the limitation of this facility is in accessing services which are normally reached by dialling a short code when connected to the home network.
  • Such services may include voicemail, customer services, and information/entertainment services.
  • Current limitations of mobile networks with respect to international call handling mean that, in the majority of cases, calls to a short code may not be handled in the same way when roaming.
  • European Patent Application Serial No. EP-A-1 195 975 describes a technique in which textual information transported in the body of a text message in a mobile telephone network can be used as a destination address specifier for a desired voice call.
  • the apparatus is arranged to set up a voice call between the telephone number of the desired destination specified in the text and a telephone number associated with the user.
  • a telecommunications services apparatus for use with a mobile radio telecommunications system, said apparatus comprising: a text message decoder for receiving an alphanumerically addressed text message from a mobile station of the mobile radio telecommunications system, and for identifying, by means of a characteristic of the said alphanumeric destination address, the received text message as a request for call connection to a telephone number associated with the received alphanumeric destination address; and a call connection means for outdialling to said telephone number associated with the received alphanumeric destination address and to said mobile station, and for connecting said telephone number and said mobile station, said call connection means also sending an identification signal characteristic of the telephone number of said mobile station.
  • a preferred embodiment of the present invention extends the idea of initiating a desired voice call by alphanumeric means, but makes the additional step of using an alphanumeric addressing mode that is a little exploited feature of current text messaging systems in GSM networks.
  • GSM allows the destination address of a text message, and also the originating address under some circumstances, to be transported as an alphanumeric string of up to 11 characters.
  • the same signalling field is used as for when transporting a normal numeric telephone number, but a related identifier field is set to an alternative value to indicate that the address field contents are alphanumeric.
  • Most mobile telephones support the reception and display of an alphanumeric CLI, and many phones also support the entry of an alphanumeric destination address for a text message.
  • this mode of user entry may be used for the transmission of an address that will be used by the apparatus in order to determine a desired telephone number for the set-up of a voice call.
  • messages to be processed by the apparatus for the purpose of initiating voice calls are identified to the apparatus by the presence of one or more pre-defined characters, for example an '#', preferably defined as occurring at the start of the alphanumeric address.
  • an '#' preferably defined as occurring at the start of the alphanumeric address.
  • the apparatus could then use the remainder of the alphanumeric address in order to look up a desired destination telephone number in a database.
  • the characteristics of the said text message that the apparatus uses to determine that the message is a request for call connection may be
  • the text message decoder includes a database linking alphanumeric address identifiers with respective telephone numbers.
  • Means may be provided for accessing at least one external database linking further alphanumeric address identifiers with respective further telephone numbers.
  • the call connection means may be operable to connect the calling mobile station to the respective voice mailbox provided by the system.
  • the system also caters for an easy means for the user to reconnect to the last number without re-specifying it. This allows for cases where a mobile call is dropped inadvertently.
  • a telecommunications services method for use with a mobile radio telecommunications system, said method comprising: receiving, in a text message decoder, an alphanumerically addressed text message from a mobile station of the mobile radio telecommunications system, and identifying by means of a characteristic, of the alphanumeric destination address, the received text message as a request for call connection to a telephone number associated with the received alphanumeric destination address; and outdialling, by a call connection means, to said telephone number associated with the received alphanumeric destination address and to said mobile station, and connecting said telephone number and said mobile station, said call connection means also sending an identification signal characteristic of the telephone number of said mobile station.
  • FIG. 1 is a block diagram of a telecommunications services apparatus in accordance with an embodiment of the invention, comprising an alpha dialling system
  • Figure 2 is a block diagram showing a network configuration of the dialling system.
  • Figure 3 is a diagram showing a possible database structure.
  • a dialling system comprising a call connection system (CCS) and an alpha dialling decoder and database (ADDD).
  • the call connection system provides communication with a mobile station (caller) MS, and with a destination/service.
  • the mobile user compiles an SMS text message that contains arbitrary content, and comprises an alphanumeric identifier preceded by '#' as the destination address for the required called party or service.
  • the network is arranged so that all mobile originated text messages from its subscribers pass through the apparatus before possibly reaching a short message service centre (SMSC). Messages with alphanumeric destination addresses conforming to a particular specification (for example in this case preceded by '#' ) are directed to the ADDD.
  • SMSC short message service centre
  • This system performs a database look-up to obtain a telephone number that corresponds to the alphanumeric address identifier.
  • the ADDD sends this number (which represents the destination), together with the Calling Line Identity of the mobile handset which sent the SMS text, to the CCS.
  • the CCS dials out to the mobile (which may be anywhere in the world where there is a roaming arrangement with its home network) and, once connected, dials out to the destination number.
  • the two call legs are connected together within the CCS so that the mobile user is connected to the required destination or service.
  • the CCS establishes the outdialled call to the destination or service with the CLI (Calling Line Identity) of the caller.
  • CLI Calling Line Identity
  • the user merely has to compose a text message comprising arbitrary content and to enter an alphanumeric address preceded by '#' for the required destination or service and to send it using SMS.
  • Other text prefixes may be used as an alternative to '#'. Everything else involved in connecting the caller to the required service is fully automatic.
  • dialling system is located in the user's home network, as this would readily enable connection to services normally accessed by short codes within the home network.
  • Example of usage of alphanumeric destination addresses may include:
  • the dialling system may be charged for in a number of ways. In normal circumstances the caller would pay for the SMS text transmission. The network operator may wish to charge for both call legs (i.e. back to the mobile and onward to destination) or only one call leg depending upon the type of service accessed. Furthermore, the call may be charged to the mobile user or to the destination, or to a combination. All of the information required for billing is provided by the CCS including the CLI of the caller. The database within the ADDD may contact multiple entries for the same service. For example,
  • #BA may all point to the same service, and the ADDD may also incorporate intelligent text analysis so that other forms of the same request could be understood.
  • the system may generate service usage statistics such as information regarding the number of calls to particular services and the text identifiers used to access them.
  • the system can report all text identifiers for which there is no entry in the database. This will enable the network operator or service provider to determine whether alternative text identifiers need to be added to the database to enable access to existing services, or whether there is a demand for additional services.
  • the dialling system may support 'intelligent interaction' to assist the user gaining access to services.
  • the user may send the identifier '#British Airwys', which may not be in the database. In-built intelligence could determine that this could be matched to 'British Airways' and the system could send an SMS message back to the user with contents of the form
  • the re-transmitted message would be identified and the user connected to the appropriate service.
  • System usage can also be monitored on an individual user basis, and this may enable the system to build up preference lists so that personal services can be offered. Indeed, it is envisaged that the system supports personalisation at the network level (for example, UK 02 customers may have their #VM or #VOICEMAIL entry translated to 901 or 902 depending upon whether they use standard voicemail or 'voicemail plus').
  • Alphanumeric identifiers and the telephone numbers to which they translate may be held either in the ADS database or in an external system or database.
  • the user's 'personal' database entries are searched first and if no match is obtained the 'network' database is checked.
  • the user submits personalised database entries to the system using SMS, but a variety of other methods are possible, including:
  • FIG. 2 shows a mobile station MS(1) communicating with a network comprising a base transceiver station BTS (2), a mobile switching centre MSC (3) and a short message service centre SMS-C (4).
  • the network communicates via the Mobile Application Protocol MAP with a dialling system (9) embodying the invention.
  • the dialling system (9) includes a transaction converter (5), an alpha dialling controller (6), a database (7) and a switch block (8).
  • the switch block (8) provides communication to a selected external telephone (10) or service.
  • the controller (6) may be connected to external systems and/or databases, as shown.
  • a suitable type of transaction converter (5) is the Ocean fast TC Transaction Converter (RTM) manufactured by Telsis Limited.
  • the mobile user having the mobile station (1) wishes to listen to a time shifted copy of the most recent episode of The Archers radio programme and so sends an SMS message addressed to "#ARCHERS" to the dialling system (9).
  • the text message is received by the base transceiver station (3). This is passed to the SMS-C (4), which sends an SMS message in a MAP message to the transaction converter (5) viathe MSC (3).
  • the transaction converter (5) extracts the alphanumeric address and passes it to the alpha dialling controller (6).
  • the controller (6) uses a hashing algorithm to locate the position of the word "ARCHERS" in the database (7).
  • a possible database structure is shown in Figure 3. This provides the telephone number for the ARCHERS service and the billing category. Other search algorithms and implementations of the database are possible.
  • the dialling controller (6) now passes the user's CLI (attached to the SMS message), the service telephone number and the billing category to the switch block (8).
  • the switch block (8) then makes two outdial telephone calls, one to the user (8, 3, 2, 1) and another to the ARCHERS service (8,10).
  • the type of billing will be determined by the billing category. Likely billing categories are (1) User pays for both calls, (2) Called party pays for both calls or (3) the mobile network pays for both calls (free network services). In some circumstances the billing may be shared by the different parties. In one case, whitelists may be used so that billing is not only service dependent but also dependent upon the CLI of the caller.
  • the service (10) is shown as a fixed line telephone. In practice, this may be an automatic service providing the audio source (for example, the time shifted Archers episode). It could also be a mobile telephone.
  • SIM Toolkit could be used advantageously to simplify the user interface. Menu items could be presented to the user allowing him to readily select a mode of call set-up that is initiated by his subsequent entry or selection of an alphanumeric string. The indication by special characters or otherwise to the network apparatus that the message sent is to be interpreted as a request for call set-up may then be generated transparently by SIM Toolkit.
  • the alphanumeric address entered might be in the form of a vehicle registration number. In this case, in conjunction with a suitable database for translation into a telephone number, it would be possible to send a message to a vehicle, or vehicle owner.
  • the above-described embodiment provides apparatus for use with a mobile telephone system comprising a dialling system providing simplified access to services or other terminals.
  • a dialling decoder and database receives a text message from a mobile station and identifies the text message as a request for call connection to a telephone number associated with the text message.
  • a call connection system outdials to that telephone number and also to the mobile station, and connects the two calls.
  • An identification signal characteristic of the telephone number of the mobile station is also sent to the telephone number associated with the received text message.

Landscapes

  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Telephonic Communication Services (AREA)

Abstract

L'invention concerne des dispositifs et des procédés servant à fournir des services de télécommunication. Dans ces procédés, un décodeur de messages texte (décodeur alphanumérique et base de données) reçoit un message texte adressé de façon alphanumérique à partir d'une station mobile (MS) et identifie le message texte reçu sur la base d'une caractéristique de l'adresse de destination alphanumérique, telle qu'un « dièse » (#), sous forme de demande de connexion d'appel à un numéro de téléphone associé à l'adresse de destination reçue. Ensuite, un système de connexion d'appel appelle ce numéro de téléphone et la station mobile (MS), établit la connexion et transmet un signal d'identification caractéristique du numéro de téléphone de la station mobile (MS) au numéro de téléphone associé à l'adresse de destination reçue.
PCT/GB2003/005628 2002-12-23 2003-12-22 Dispositifs et procedes servant a fournir des services de telecommunication WO2004057885A1 (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU2003295151A AU2003295151A1 (en) 2002-12-23 2003-12-22 Telecommunications services apparatus and methods

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
GB0229776A GB0229776D0 (en) 2002-12-23 2002-12-23 Telecommunications services apparatus
GB0229776.0 2002-12-23

Publications (1)

Publication Number Publication Date
WO2004057885A1 true WO2004057885A1 (fr) 2004-07-08

Family

ID=9950133

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/GB2003/005628 WO2004057885A1 (fr) 2002-12-23 2003-12-22 Dispositifs et procedes servant a fournir des services de telecommunication

Country Status (3)

Country Link
AU (1) AU2003295151A1 (fr)
GB (1) GB0229776D0 (fr)
WO (1) WO2004057885A1 (fr)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
GB2414892A (en) * 2004-06-01 2005-12-07 Voice Courier Mobile Inc Establishing voice communication when communicating via non-voice communication.

Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1185119A2 (fr) * 1991-06-04 2002-03-06 Intellprop Limited Appareil de services télécommuniqués
EP1195975A2 (fr) * 2000-09-25 2002-04-10 Intellprop Limited Etablissement d'un appel par traduction d'un message textuel

Patent Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1185119A2 (fr) * 1991-06-04 2002-03-06 Intellprop Limited Appareil de services télécommuniqués
EP1195975A2 (fr) * 2000-09-25 2002-04-10 Intellprop Limited Etablissement d'un appel par traduction d'un message textuel

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
GB2414892A (en) * 2004-06-01 2005-12-07 Voice Courier Mobile Inc Establishing voice communication when communicating via non-voice communication.

Also Published As

Publication number Publication date
AU2003295151A1 (en) 2004-07-14
GB0229776D0 (en) 2003-01-29

Similar Documents

Publication Publication Date Title
US20040204117A1 (en) Roamers' friendly phone book - method and device
CN1711794B (zh) 在通信系统中提供路由信息的方法和装置
EP1540974B1 (fr) Appareil et procede pour services de telecommunication
EP1224790B1 (fr) Fonctions de recherche et remplacement pour repertoire de combine telephonique
US7489950B2 (en) Phone number replace code system and method
KR101293511B1 (ko) 개인 라우팅 제어 번호들
EP1220519B1 (fr) Association d'une passerelle à un type d'appel pour établir une connexion utilisant cette passerelle en cas d'appel d'un numéro associé à ce type d'appel
US20080045247A1 (en) Telecommunications Services Apparatus and Methods
WO2002017653A2 (fr) Systeme de radiocommunication mobile et procede de commande dudit systeme
EP1195975A2 (fr) Etablissement d'un appel par traduction d'un message textuel
US20050197110A1 (en) Method and apparatus for enhanced directory assistance in wireless networks
US6778656B1 (en) Telecommunications system, service control point and method for establishing at least one new dialing plan utilizing the traditional international dialing plan
US20090017794A1 (en) Telecommunications services apparatus and methods
US20020136173A1 (en) System and method for user notification in a communication system
US20020186832A1 (en) Telecommunications system, apparatus and method for providing an alphanumeric speed dialing service
GB2376608A (en) Conference call requests
AU2003290302B2 (en) Telecommunications services apparatus and methods in mobile telephony messaging
EP1586207A1 (fr) Appareil et procedes de fourniture de services de telecommmunications
WO2004057885A1 (fr) Dispositifs et procedes servant a fournir des services de telecommunication
WO2004025977A1 (fr) Appareil et procedes pour services de telecommunications
EP1685694A1 (fr) Appareil et procedes pour services de telecommunications
WO2004057886A2 (fr) Appareil pour services de telecommunications et procedes associes
US8027436B1 (en) User initiated voice mail reset system
GB2390956A (en) Telecommunications services apparatus
WO2004102992A1 (fr) Appareils et procedes pour services de telecommunication

Legal Events

Date Code Title Description
AK Designated states

Kind code of ref document: A1

Designated state(s): AE AG AL AM AT AU AZ BA BB BG BR BW BY BZ CA CH CN CO CR CU CZ DE DK DM DZ EC EE EG ES FI GB GD GE GH GM HR HU ID IL IN IS JP KE KG KP KR KZ LC LK LR LS LT LU LV MA MD MG MK MN MW MX MZ NI NO NZ OM PG PH PL PT RO RU SC SD SE SG SK SL SY TJ TM TN TR TT TZ UA UG US UZ VC VN YU ZA ZM ZW

AL Designated countries for regional patents

Kind code of ref document: A1

Designated state(s): BW GH GM KE LS MW MZ SD SL SZ TZ UG ZM ZW AM AZ BY KG KZ MD RU TJ TM AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HU IE IT LU MC NL PT RO SE SI SK TR BF BJ CF CG CI CM GA GN GQ GW ML MR NE SN TD TG

DFPE Request for preliminary examination filed prior to expiration of 19th month from priority date (pct application filed before 20040101)
121 Ep: the epo has been informed by wipo that ep was designated in this application
122 Ep: pct application non-entry in european phase
NENP Non-entry into the national phase

Ref country code: JP

WWW Wipo information: withdrawn in national office

Country of ref document: JP