WO2004036469A1

WO2004036469A1 - Sales relay apparatus, sales management system, sales relay method, and program

Info

Publication number: WO2004036469A1
Application number: PCT/JP2002/010819
Authority: WO
Inventors: Kazuhiro Hayashi; Hiroaki Teraoka
Original assignee: Wireaction Inc.
Priority date: 2002-10-18
Filing date: 2002-10-18
Publication date: 2004-04-29
Also published as: AU2002344104A1

Abstract

A sales relay apparatus having a commodity database for storing commodity information of a commodity to be sold to a customer and interlocking with a plurality of sales site management apparatuses for performing sales of a commodity whose commodity information is stored in the commodity database upon reception of an access from a customer terminal. The sales relay apparatus includes a represented commodity information creation unit and a represented commodity information management unit. The represented commodity information creation unit receives sales site identification information for identifying a sales site management apparatus which has been accessed by a customer, selects one or more sales site management apparatuses from other sales site management apparatuses according to the received sales site identification information, receives commodity information from the commodity database managed by the selected sales site management apparatus, and creates represented commodity information including commodity information. The represented commodity information management unit transmits represented commodity information to a sales site management apparatus, so that the sales site management apparatus causes a customer terminal to display represented commodity information.

Description

Description Sales relay device, sales management system, sales relay method, and program

The present invention relates to a sales relay device, a sales management system, a sales relay method, and a program for providing a product to a customer. Background art

With the spread of the Internet, the number of sales sites that sell products on the Internet is rapidly increasing in anticipation of an increase in potential customers. For this reason, customers who purchase products need to search for sales sites that sell the products and access the respective sales sites. Finding a sales site that sells the product from a huge number of sales sites was a tedious task for the customer. Also, if there are multiple sales sites that sell the product, it is difficult to find the best sales site for the customer.

Particularly in recent years, the number of sites that sell products and the capacity of the product database of each site have increased. For this reason, it takes an enormous amount of time to search for the most suitable product in all product databases.

Therefore, an object of the present invention is to provide an electronic device test apparatus capable of solving the above-mentioned problems. This object is achieved by a combination of features described in the independent claims. The dependent claims define further advantageous embodiments of the present invention. Disclosure of the invention

In order to achieve such an object, the first embodiment of the present invention has a product database that stores product information of products to be sold to a customer, and receives access from a customer terminal to store the product database in a product database. A sales relay device that works with multiple sales site management devices that perform sales processing of products that store product information. Receiving the sales site identification information identifying one sales site management device, and selecting one or more sales site management devices from the other sales site management devices based on the received sales site identification information, and selecting the sales site management device. Receiving the product information from the product database managed by the selling site management device, and generating the provided product information including the product information; transmitting the provided product information to one sales site management device; A sales relay device, characterized in that one sales site management device is provided with a presented product information management unit for displaying presented product information on a customer terminal.

The presented product information generation unit transmits a request signal for requesting product specifying information for specifying a product to be presented to the customer to the selected sales site management device, and receives the request signal from the selected sales site management device in response to the request signal. Presented product information may be generated based on the product specifying information.

The presented merchandise information generation unit is an alliance that indicates which of the other sales site management devices should be selected as the partner sales site management device that transmits product specific information to one sales site management device. It has an affiliated site database that stores destination information in association with each of the sales site management devices, refers to the affiliated site database based on the sales site identification information, and receives one or more information from other sales site management devices. A sales site management device may be selected.

The presented product information generation unit outputs priority information indicating which partner sales site management device should be preferentially selected from among the partner sales site management devices indicated in the partner information. It further has a priority database that is stored in association with each other, and when more than a predetermined number of sales site management devices are selected as partner sales site management devices, an alliance site priority database based on sales site identification information. , One or more sales site management devices may be selected from a plurality of partner sales site management devices.

The presented product information generation unit receives in advance from a plurality of sales site management devices, tie-up condition information that defines conditions for the sales site management device to use another sales site management device as an affiliated sales site management device. The partner information generated based on the partner condition information of the partner may be stored in the partner site database.

Preference data that stores customer identification information identifying customers and their preferences 02 010819

3 further includes a database, and the presented product information generating unit receives the customer identification information from one sales site management device that has been accessed from the customer terminal, and creates a preference database based on the received customer identification information. The customer's preference is detected with reference to the customer's preference, and one or more sales site management devices are selected from other sales site management devices based on the detected customer's preference and managed by the selected sales site management device. Presented product information including product information may be generated.

The presented product information generation unit receives the attribute information indicating the attribute of the product transmitted from the customer terminal via one sales site management device accessed by the customer terminal, and further based on the received attribute information. One or a plurality of sales site management devices may be selected from the sales site management devices, and presented product information including product information managed by the selected sales site management device may be generated.

In the second embodiment of the present invention, a virtual shopping mall composed of a plurality of virtual shops is provided to the customer in cooperation with a plurality of sales site management devices that respectively manage virtual shops for selling products to the customer. A sales relay device to provide, a preference database storing customer identification information for identifying the customer and the customer's preference in association with each other; and customer identification information of the customer who has accessed one sales site management device. A store selection unit that detects a customer's preference corresponding to the above from the preference database, and selects one or a plurality of virtual shops that constitute a virtual shopping mall based on the detected customer's preference; The information of the virtual store managed by the sales site management device is received from the sales site management device corresponding to the virtual store selected by the department. A mall generator constituting a virtual shopping mall for shopping mall generator is configured to provide a sales relay apparatus characterized by comprising a display unit for displaying on the customer terminal.

In a third embodiment of the present invention, a virtual shopping mall composed of a plurality of virtual shops is provided to the customer in cooperation with a plurality of sales site management devices that respectively manage virtual shops for selling goods to the customer. A sales relay device to be provided, which receives attribute information indicating an attribute of a product transmitted from a customer terminal that has accessed one sales site management device via one sales site management device and received the attribute information. A store selection unit for selecting one or a plurality of virtual stores to form a virtual shopping mall based on the attribute information; and a sales site management device corresponding to the virtual store selected by the store selection unit. Managed A display that receives information on a virtual shopping mall to be created, and displays on a customer terminal a shopping mall generation unit that forms a virtual shopping mall based on the received information about the virtual shopping mall, and a virtual shopping street configured by the shopping mall generation unit. And a sales relay device comprising:

The sales relay device includes a purchase schedule management unit that receives and stores purchase schedule information including purchase product identification information that specifies a desired product and the quantity of the product that the customer wants to purchase from one sales site management device; When an amount display unit for displaying the total sales amount of the desired product on the customer's terminal and purchase decision information indicating that the purchase process is to be executed based on the purchase schedule information are received from one sales site management device. Further, the other sales site management device may further include a purchase notification unit that notifies sales specifying information that specifies a desired product purchased from the other sales site management device and the total amount of the sales.

The purchase schedule management unit includes a purchase reservation information transmitting unit that transmits purchase reservation information including product identification information that specifies the product desired to be purchased to another sales site management device that manages the product desired to be purchased. A session information storage unit for storing the purchase schedule information received from the device and the purchase reservation identification information for identifying the purchase reservation information corresponding to the purchase schedule information in association with each other; The reservation information is attached to the purchase reservation identification information and transmitted to another sales site management device, and the purchase schedule management section indicates that the purchase reservation has been established for the purchase reservation information from the other sales site management device. When the purchase reservation establishment information is received together with the reservation identification information, the purchase schedule information corresponding to the purchase reservation identification information may be stored.

When receiving the purchase schedule confirmation information requesting the purchase schedule information from one sales site management device, the purchase schedule management unit may transmit the stored purchase schedule information to the one sales site management device. .

When receiving the purchase schedule change information for changing at least a part of the purchase schedule information from one sales site management device, the purchase schedule management section transmits the purchase reservation change information based on the purchase schedule change information to another corresponding purchase reservation change information. When the information is transmitted to the sales site management device and information indicating that the purchase reservation has been changed is received from another sales site management device, the purchase schedule information is updated based on the purchase schedule change information. May be.

According to a fourth aspect of the present invention, there is provided a merchandise database for storing merchandise information of merchandise to be sold to a customer. A sales management system that includes a plurality of sales site management devices that perform sales processing of products in which information is stored, and a sales relay device that cooperates with the plurality of sales site management devices. Has a sales site identification information transmitting unit that transmits sales site identification information for identifying the sales site management device to the sales relay device when the access from the sales site management device is received. Based on the sales site identification information selected, one or more sales site management devices are selected from other sales site management devices, and the product information is received from the product database managed by the selected sales site management device. A presented product information generating unit that generates presented product information including product information; and a presented product information management unit that transmits presented product information to one sales site management device. The a, sales site management apparatus provides a sales management system, characterized in that for displaying the received presentation product information, along with commodity information sales site management device manages the customer terminal.

In a fifth embodiment of the present invention, a plurality of sales site management devices for managing virtual stores for selling products to customers are provided, and a plurality of sales site management devices are affiliated with each other to constitute a virtual store. And a sales relay device that provides the customer with a virtual shopping mall to be sold to the customer. The sales site management device sends, to the sales relay device, customer identification information that identifies the customer who has accessed the sales site management device. It has a customer identification information transmission unit to transmit, and the sales relay device corresponds to the preference database that stores the customer identification information and the customer's preference in association with each other, and corresponds to the customer identification information received from the sales site management device. Of a customer to make a virtual shopping street is selected based on the detected customer preference. The information of the virtual store managed by the sales site management device is received from the store selection unit to be operated and the sales site management device corresponding to the virtual store selected by the store selection unit, and based on the received information of the virtual store. The sales site management device includes a shopping mall generation unit that forms a virtual shopping mall, and a shopping mall information transmission unit that transmits information of the virtual shopping street configured by the shopping street generation unit to one sales site management device. And a sales management system characterized by displaying a virtual shopping mall on a customer terminal based on virtual shopping mall information received from a sales relay device.

In a sixth embodiment of the present invention, a product storing product information of a product sold to a customer It is a sales relay method that sells products to customers in cooperation with a plurality of sales site management devices that have a database and process sales of products whose product information is stored in the product database in response to access from customer terminals. Receiving the sales site identification information that identifies one sales site management device accessed by the customer, and, based on the received sales site identification information, one sales site management device. Or selecting a plurality of sales site management devices, receiving product information from a product database managed by the selected sales site management device, and generating presented product information including the product information. Transmitting the presented product information to the sales site management device of the customer, and displaying the presented product information on the customer terminal in one sales site management device. To provide a relay method.

According to a seventh aspect of the present invention, the sales relay device has a product database for storing product information of products to be sold to the customer, and the product information is stored in the product database in response to access from the customer terminal. This is a program that links with multiple sales site management devices that perform sales processing of selected products.The sales relay device receives sales site identification information that identifies one sales site management device that has been accessed by a customer. Then, based on the received sales site identification information, one or more sales site management devices are selected from the other sales site management devices, and the product information is received from the product database managed by the selected sales site management device. And a presented product information generating unit for generating presented product information including product information; and transmitting the presented product information to one sales site management device, and The management device provides a program for causing to function presented product information as available in joining device and a presentation product information management unit for displaying on the customer terminal.

According to an eighth aspect of the present invention, a virtual shopping mall composed of a plurality of virtual shops is provided to the customer in cooperation with a plurality of sales site management devices that respectively manage virtual shops for selling products to the customer. A sales relay method provided, wherein customer identification information for identifying a customer and customer preference are stored in association with a preference database; and customer identification of a customer who has accessed one sales site management device is provided. Detecting the preference of the customer corresponding to the information from the preference database, and selecting one or a plurality of virtual shops that should constitute the virtual shopping mall based on the detected preference of the customer; From the sales site management device corresponding to the information of the virtual store managed by the sales site management device. 2 010819

(7) a step of receiving a report and configuring a virtual shopping street based on the received virtual shopping information; and displaying the configured virtual shopping street on a customer terminal. Provide a method.

In the ninth embodiment of the present invention, the sales relay device is configured with a plurality of virtual stores in cooperation with a plurality of sales site management devices that respectively manage virtual stores for selling products to customers. A program that provides a customer with a virtual shopping mall, and accesses a sales relay device, a preference database that stores customer identification information that identifies the customer in association with customer preferences, and a sales site management device. A shop that detects a customer preference corresponding to the customer identification information of the customer from the preference database and selects one or a plurality of virtual shops that should constitute the virtual shopping mall based on the detected customer preference. The information of the virtual store managed by the sales site management device is received from the selection unit and the sales site management device corresponding to the virtual store selected by the store selection unit. To function as a sales relay device including a shopping mall generation unit that forms a virtual shopping mall based on information of a shopping mall, and a display unit that displays the virtual shopping mall configured by the shopping mall generation unit on a customer terminal. A program characterized by the following is provided.

In a tenth aspect of the present invention, a virtual shopping mall composed of a plurality of virtual stores is formed in cooperation with a plurality of sales site management devices that respectively manage virtual stores for selling products to customers. A sales relay method provided to a customer, wherein attribute information indicating a product attribute transmitted from a customer terminal that has accessed one sales site management device is received via one sales site management device and received. Selecting one or a plurality of virtual stores that constitute the virtual shopping mall based on the attribute information thus obtained, and selecting a virtual site managed by the sales site management device from the sales site management device corresponding to the selected virtual store. It is characterized by comprising a step of receiving information of a store and forming a virtual shopping street based on the received information of the virtual store, and a step of displaying the formed virtual shopping street on a customer terminal. To provide a sales relay method to be.

In the first and eleventh embodiments of the present invention, the sales relay device is configured with a plurality of virtual stores in cooperation with a plurality of sales site management devices that respectively manage virtual stores for selling products to customers. Is a program that provides a customer with a virtual shopping street, which is transmitted from a customer terminal that accesses a sales site management device. A store selection that receives attribute information indicating the attribute of the received product via one sales site management device, and selects one or a plurality of virtual stores that should form a virtual shopping street based on the received attribute information Section, a sales site management device corresponding to the virtual store selected by the store selection unit, information of the virtual store managed by the sales site management device, and a virtual shopping street based on the received information of the virtual store. A program is provided that functions as a sales relay device including a configured shopping mall generation unit and a display unit that displays a virtual shopping mall configured by the shopping mall generation unit on a customer terminal. BRIEF DESCRIPTION OF THE FIGURES

FIG. 1 is a diagram illustrating an example of a sales system 100 according to an embodiment of the present invention. FIG. 2 is a diagram showing an example of the configuration of the sales site management device 120.

FIG. 3 is a diagram showing an example of product information stored in the product database 244. FIG. 4 is a diagram showing an example of purchase schedule information stored in the purchase schedule table 248.

FIG. 5 is a diagram showing an example of the configuration of the sales relay device 130.

FIG. 6 is a diagram showing an example of affiliate site information stored in the affiliate site database 316.

FIG. 7 is a diagram showing an example of customer information stored in the customer information database 324.

FIG. 8 is a diagram showing an example of attribute information stored in the product attribute database 328.

FIG. 9 is a diagram illustrating an example of a communication throw of a process of causing the terminal 110 to display a sales site screen including product information.

FIG. 10 is a diagram showing an example of the sales site screen 1200 displayed by the terminal 110.

FIG. 11 is a diagram showing a communication flow showing an example of an operation of the sales management system 100 when the purchase schedule button 1 2 4 or the purchase schedule button 1 2 3 4 is selected.

FIG. 12 is a diagram illustrating an example of purchase schedule identification information and purchase reservation identification information stored in the session information storage unit 342. FIG. 13 is a communication flow showing an example of the operation of the sales management system 100 when the purchase button 1 2 5 2 is selected.

FIG. 14 is a diagram showing another example of the sales site screen 1200 displayed by the terminal 110.

FIG. 15 is a diagram illustrating an example of a hardware configuration of the sales site management device 120 or the sales relay device 130. BEST MODE FOR CARRYING OUT THE INVENTION Hereinafter, the present invention will be described through embodiments of the invention. However, the following embodiments do not limit the invention according to the scope of the claims, and are described in the embodiments. Not all combinations of the features described above are essential to the solution of the invention.

FIG. 1 shows an example of a configuration of a sales management system 100 according to an embodiment of the present invention. The sales management system 100 provides merchandise information to the customer terminal 110 via the network 140 and sells the merchandise. The sales management system 100 includes a plurality of sales site management devices 120 and a sales relay device 130. The network 140 may be, for example, any network such as a public communication network such as the Internet or a public telephone network, a local area network, and the like, and combinations thereof.

The sales management system 100 stores information on products managed by a plurality of sales site management devices 120a to 120c (collectively, 120) as one sales site management device 120, for example. For example, it is displayed on the terminal of the customer who has accessed the sales site management device 120a. In other words, the customer can obtain information on products managed by the plurality of sales site management devices 120 without accessing the plurality of sales site management devices 120. Further, the sales management system 100 provides a customer with a service in which a single sales site management device 120 can perform purchase processing and settlement processing for a plurality of sales site management devices 120. Each sales site management device 120 has a product database that stores product information of products to be sold to customers, and products that store product information in a product database upon access from a customer terminal. Is presented to the customer for sales processing.

The sales relay device 130 works in cooperation with a plurality of sales site management devices 120 to provide multiple sales The product information managed by the site management device 120 is provided to the customer terminal 110. In this example, the sales relay device 130 transmits product information managed by another sales site management device 120 to one sales site management device 120 that has been accessed by the customer. With this, the customer manages to present the product managed by the other sales site management device 120 to the customer. In addition, when one sales site management device 120 sells a product managed by another sales site management device 120, the sales relay device 130 becomes the other sales site management device 1. 20. The sales process of the product is performed. Incidentally, the sales relay device 130 may be configured to transmit the product information managed by the plurality of sales site management devices 120 to the customer terminal 110.

According to the sales management system 100, the product information stored in the product database of the plurality of sales site management devices 120 can be easily presented to the customer. In other words, necessary product information can be appropriately selected from a distributed product database and can be efficiently provided to customers who have accessed one sales site management device 120. In the following, the sales site management device 120a will be described as one sales site management device 120 that has received access from the customer terminal 110.

FIG. 2 shows an example of the configuration of the sales site management device 120. Sales site management device 120, terminal communication unit 200, relay device communication unit 202, authentication unit 210, customer database 212, sales site identification information management unit 220, alliance Site management section 2 2 2, screen processing section 2 3 0, screen database 2 3 2, product information management section 2 4 2, product database 2 4 4, purchase processing section 2 4 0, purchase schedule management section 2 4 6 , And a purchase schedule table 2 4 8.

The terminal communication unit 200 communicates with the terminal 110 via the network 140. The relay device communication unit 202 communicates with the sales relay device 130.

The customer database 2 1 2 stores information for authenticating a customer. The authentication unit 210 queries the customer information received from the terminal 110 via the terminal communication unit 200 to the product database 212 to authenticate the customer. Further, when the authentication unit 210 authenticates the customer, the authentication unit 210 notifies the terminal 110 via the terminal communication unit 200 of the authentication. Here, the authentication unit 210 may notify the sales site identification information management unit 220, the screen processing unit 230, and the purchase processing unit 240 that the customer has been authenticated. When the customer is authenticated by the authentication unit 210, the sales site identification information management unit 220 transmits the sales site identification information for identifying the sales site management device 120 via the relay device communication unit 202. To the sales relay device 130. Further, the affiliated site management unit 222 may transmit the information of the other sales site management device 120 with which the sales site management device 120 is affiliated to the on-sale device 130.

The screen database 2 32 stores template image information of a screen to be displayed on the customer terminal 110. When the customer is authenticated by the authentication unit 210, the screen processing unit 230 refers to the screen database 230 to generate screen information to be displayed on the customer terminal 110, and the terminal communication unit Send it to the customer's terminal 110 via 200. The screen processing section 230 may, for example, display on the customer terminal that the customer has been authenticated.

The merchandise database 244 stores merchandise information on merchandise to be sold by the sales site management device 120. The product information management unit 244 manages product information stored in the product database 244. For example, the merchandise information stored in the merchandise database 244 is transmitted to the screen processing unit 230 and displayed on the customer terminal 110. At this time, the screen processing unit 230 receives the product information managed by the other sales site management device 120 from the sales relay device 130 and combines it with the product information received from the product management unit 242. Display on terminal 110.

The purchase processing unit 240 requests the customer authenticated by the authentication unit 210 to purchase a product managed by the sales site management device 120 or another product managed by the sales site management device 120. If so, perform the purchase process. The purchase schedule management section 246 manages purchase schedule information including purchase product identification information that specifies the desired product and the quantity of the product that the customer wished to purchase, and the purchase schedule table 248 stores the purchase schedule information. Is stored.

FIG. 3 shows an example of product information stored in the product database 244. The product database 24 is a product that associates the sales site name managed by the sales site management device, the product identification number identifying the product, the product name of the product, the product price of the product, and the product screen with each other. Stores information. Here, the product screen may be image data for displaying an image and a description of the product on the customer's terminal 110 or information specifying image data.

FIG. 4 shows an example of the purchase schedule information stored in the purchase schedule table 248. Pre-purchase The fixed table 248 contains customer identification information (customer ID) for identifying the customer, the name of the sales site managed by the sales site management device 120, the product identification number for identifying the product the customer plans to purchase, Stores the product price of the product, the planned purchase quantity of the product, and the total purchase price.

The purchase schedule table 248 may store a plurality of pieces of purchase schedule information. In this case, the purchase schedule table 248 may store purchase schedule information of a plurality of customers. Further, the purchase schedule table 248 may store a plurality of purchase schedule information for one customer. For example, when one customer plans to purchase a plurality of products, purchase schedule information corresponding to each product may be stored.

FIG. 5 shows an example of the configuration of the sales relay device 130. The sales relay device 130 is a site communication unit 300, a presented product information generation unit 310, a purchase processing unit 330, a purchase schedule management unit 330, an amount display unit 330, a purchase notification unit It has a purchase reservation information transmission section 340, a session information storage section 342, and a purchase schedule table 334. The site communication unit 300 communicates with a plurality of sales site management devices 120 via the network 140. For example, the site communication unit 300 sends the sales site identification information that identifies the sales site management device 120 from the sales site management device 120a that has been accessed from the customer terminal 110. And transmits the received sales site identification information to the presented product information generation unit 310. 1

Based on the sales site identification information received from the sales site management device 120a, the presented product information generation unit 310 sends one or more sales site management devices from the other sales site management devices 120. 1 2 0 is selected, the merchandise information is received via the site communication section 3 0 0 from the merchandise database 2 4 4 managed by the selected sales site management device 1 2 0, and the received merchandise information is included. Generate presented product information. The presented product information generation unit 310 is a presented product information management unit 312, an affiliate site management unit 314, a priority management unit 318, a customer information management unit 322, and a product attribute management unit 3. 26, a partner site database 3 16, a customer information database 3 2 4, and a product attribute database.

The presented product information management section 3 1 2 supervises the affiliated site management section 3 14, the priority management section 3 18, the customer information management section 3 2 2, and the product attribute management section 3 2 6 and generates the presented product information Do The affiliated site database 3 16 is used as an affiliated sales site management device that transmits product identification information to any one of the sales site management devices 120 of the other sales site management devices 120 Partner information indicating whether or not to select is stored in association with each of the sales site management devices 120.

The partner site database 316 receives and stores in advance the partner information specifying the sales site management device 120 to be the partner sales site management device from each sales site management device 120. Good. In this case, the affiliated site management unit 222 of each sales site management device 120 transmits the partner information to the sales relay device 130 via the relay device transmission unit 202 in advance.

In addition, the affiliated site management unit 222 sets the conditions under which the sales site management device 120 should make another sales site management device 120 an affiliated sales site management device, as follows. May be transmitted in advance. In this case, based on the respective conditions received from the respective affiliated site managers 2 2 2, the affiliated site managers 3 1 4 divide the affiliated sales site managers into the respective sales site managers 1 2. 0 is determined and stored in the partner site database 3 16.

In addition, the partner site database 316 contains priority information indicating which partner sales site management device should be preferentially selected from among the partner sales site management devices indicated in the partner information. May be further functioned as a priority database in which is stored in association with each of the sales site management devices 120. The priority management unit 318 receives the sales site identification information, and detects the priority information of each partner sales site management device from the priority database based on the received sales site identification information. The presented merchandise information management unit 3 1 2 performs the priority management unit 3 2 when the partner site management unit 3 14 4 selects more than a predetermined number of sales site management devices 120 as the partner sales site management device. Based on the priority information detected by 18, one or more sales site management devices are selected from a plurality of partner sales site management devices. Further, when less than the predetermined number of the sales site management devices 120 are selected as the partner sales site management devices in the partner site management part 3 14, it is not necessary to refer to the priority information.

The customer information database 324 stores the customer identification information for identifying the customer and the preference of the customer in association with each other. For example, the customer information management department 3 222 The preference of the customer may be generated based on the product purchase history such as which product of the customer purchased, and may be stored in the customer database 324. In addition, the customer information management unit 3 222 includes a customer preference for each product managed by the sales site management device 120 and a customer preference for each product attribute managed by the sales site management device 120. Or the customer's preference for the sales site managed by the sales site management device 120 may be generated. Here, the attribute of the product may be a product field to which the product belongs, such as clothing, luxury goods, food, and the like. The customer information management section 3 2 2 receives the customer identification information for identifying the customer, detects the customer's preference from the customer information database 3 2 4 based on the received customer identification information, and provides the presented product information management section 3. Send to 1 2 The presented product information management unit 312 may select one or a plurality of sales site management devices from the plurality of affiliated sales site management devices based on the received customer preference.

In addition, when the sales terminal management device 120 accessed by the customer terminal 110 receives attribute information indicating the attribute of a product to be presented from the customer terminal 110, the sales site management device 1 20 transmits the received attribute information to the sales relay device 130. In this case, the presented product information management unit 312 may select one or a plurality of sales site management devices from the plurality of affiliated sales site management devices based on the received attribute information. The product attribute database 328 stores the attribute information and the sales site management device 120 in association with each other, and the product attribute management unit 326 stores the sales site to be selected based on the received attribute information. The management device 120 is detected from the product attribute database 328 and transmitted to the presented product information management unit 318.

The presented product information management section 3 1 2 is a request signal for requesting each of the sales site management devices 1 2 0 selected as the partner sales site management device to provide product identification information for identifying a product to be presented to the customer. Send Here, the product specifying information may be the same or similar information as the product information described above.

The request signal is transmitted to each sales site management device 120 via the site communication unit 300. Here, the presented product information management unit 312 may attach the customer's preference received from the customer information management unit 322 and the attribute information of the product to be presented to the request signal and transmit the request signal.

In addition, the presented product information management unit 3 1 2 sends the request signal to the site communication unit 3 00. Based on the product identification information received from the sales site management device in response to the request signal, the product information to be presented is generated, and the sales site management device that has been accessed by the customer via the site communication section 300 1 2 Send to 0.

The screen processing unit 230 of the sales site management device 120 that has received the presented product information converts the presented product information received from the sales relay device 130 to the product information received from the product information management unit 242. Based on the information, a product presentation screen for presenting a product to the customer is generated, transmitted to the terminal 110 of the customer via the terminal communication unit 200, and displayed.

According to the above operation, each product information managed by the plurality of sales site management devices 120 can be displayed on the screen of the customer terminal 110. This eliminates the need for the customer to access a plurality of sales site management devices 120 in order to confirm each product. Therefore, products can be efficiently sold to customers. In addition, by selecting a partner sales site management device based on the customer's preference, etc., it is possible to present product information suitable for the customer. That is, it is possible to improve the search efficiency of a plurality of commodity databases provided in a distributed manner.

Purchase processing section 330, purchase schedule management section 332, amount display section 336, purchase notification section 338, purchase reservation information transmission section 3400, session information storage section 3432, and purchase plan Table 3 3 4 performs the purchase process when the customer plans to purchase the product. The operation of the sales relay device 130 when performing the purchase process will be described later.

FIG. 6 shows an example of partner site information stored in the partner site database 316. The affiliated site database 3 16 contains information for specifying a sales site (sales source site) managed by each sales site management device 120 and a sales site management device 1 2 associated with the sales site management device 120. Stores affiliated site information that is associated with information that specifies the sales site (affiliated site) managed by 0. The partner site database 316 may store one selling site and a plurality of partner sites in association with each other. In addition, the affiliated site database 316 may store the selling site, the affiliated site, and its affiliated range in association with each other. Here, the alliance range may be information indicating the range of products provided by the alliance site on the distributor site. In addition, the partner site database 316 stores the priorities to be preferentially selected by each partner site in association with each other. Here, the information for identifying the sales site is the name of the sales site. Or sales site identification information for identifying the sales site management device 120 that manages the sales site.

FIG. 7 shows an example of customer information stored in the customer information database 324. In this example, the customer information database 3 2 4 associates the customer identification information, the product identification information, the product preference for the product with the name of the sales site managing the product, or the sales site identification information. Store. That is, the customer information database 324 stores the preference of the customer for each product.

In another example, the customer information database 324 may store the preference of the customer for the attribute of each product. In this case, the customer information database 3 2 4 stores the customer identification information, the attribute information, the attribute preference for each attribute, and the name of the sales site or sales site identification information that sells the product of the attribute in association with each other. In still another example, the customer information database 324 may store the customer's preference for each sales site. In this case, the customer information database 324 stores the customer identification information, the sales site name or the sales site identification information, and the degree of preference for the sales site in association with each other.

FIG. 8 shows an example of the attribute information stored in the product attribute database 328. The product attribute database 328 stores each piece of attribute information in association with information that specifies a sales site that manages the product indicated by the attribute information. Here, the information for specifying the sales site may be a sales site name or sales site identification information for identifying the sales site management device 120 that manages the sales site.

FIG. 9 shows an example of a communication flow of a process for displaying a sales site screen including product information on the terminal 110. First, the terminal 110 accesses the login screen of the sales site management device 120a in order to log in to the sales site management device 120a among the plurality of sales site management devices 120 (S 1 0 0 0). The sales site management device 120a transmits the login screen information to the terminal 110 in response to the access from the terminal 110 (S1100). In S11010, the screen processing unit 230 generates login screen information, and the terminal communication unit 200 transmits the login screen information to the terminal 110. The terminal 110 receives the log-in screen information and displays the log-in screen (S120). When the customer inputs the authentication information on the login screen, the terminal 110 transmits the authentication information of the customer to the sales site management device 120a (S130). Here, the authentication information includes, for example, customer identification information for identifying the customer, and a password for authenticating the customer. The authentication unit 210 of the sales site management device 120a authenticates the customer based on the received authentication information (S104).

When the customer is authenticated, the sales site identification information management unit 220 of the sales site management device 120a transmits the sales site identification information of the sales site management device to the sales relay device 130 (S1 0 5 0). Based on the received sales site identification information, the presented merchandise information generation unit 310 of the sales relay device 130 associates with the sales site management device 120a to provide product information to the sales site management device 120a. Is selected (S1060). Further, a request signal for requesting the product information is transmitted to the selected affiliated sales site management device 120 (S 1700). The presented product information generating unit 310 may transmit the customer preference information and the attribute information of the product to be presented to the customer with the request signal attached thereto.

The product management unit 242 of the sales site management device 120b that has received the request signal generates product information based on the request signal and transmits the generated product information to the sales relay device 130 (S1800). In S1800, the product information management unit 242 refers to the product database 244 based on the received request signal, and generates product information to be presented to the customer. If the request signal includes the customer's preference and Z or product attribute information, the product information management unit 242 based on the customer's preference and Z or product attribute information. To generate product information.

The sales relay device 130 generates the presented product information based on the product information received from the sales site management device 120b, and transmits it to the sales site management device 120a (S1090). ). The sales relay device 130 may receive the product information from the plurality of sales site management devices 120. In this case, the screen processing unit 230 of the sales site management device 120a, which generates the presented product information including the plurality of received product information, transmits the received presented product information to the sales site management device 120a. Based on the product information received from the product information management unit 242, screen information of the sales site screen to be displayed on the terminal 110 is generated and transmitted to the terminal 110 (S110) . Here, the screen processing unit 230 outputs the quotient in one screen. Screen information is generated so as to display the product information and the presented product information. That is, the screen processing unit 230 performs processing such as appropriately enlarging or reducing the size of the screen data stored in the screen database 232 or cutting out a part of the screen data to generate screen information. Further, the terminal 110 displays the sales site screen based on the received screen information (S110).

FIG. 10 shows an example of the sales site screen 1200 displayed by the terminal 110. Sales site screen 1 2 0 0 is a table of contents screen 1 2 0 5, own site product sales screen 1 2 1 0, product recommendation screen 1 2 2 0, other site product sales screen 1 2 3 0, and will be purchased An information screen 1 2 4 0 is provided. On the sales site screen 1200, the name of the sales site “〇〇men's wear” managed by the sales site management device 120a is displayed.

The table of contents screen 1205 is a screen for designating the attributes of the product to be displayed on the sales site screen 12000. When the attribute of the product is specified on the table of contents screen 125, the terminal 11◦ transmits the specified attribute information to the sales site management device 120a. The sales site management device 120a transmits the received attribute information to the sales relay device 130, and the sales relay device 130 generates the presented product information based on the attribute information as described above. Sales Site management device Send to 120a. The sales site management device 120a selects a product to be presented among the products managed by itself based on the received attribute information, and compares the product information of the selected product with the received presented product information. Generate screen information including the information and send it to the terminal 110. The terminal 110 updates the sales site screen 1200 based on the received screen information.

The own site product sales screen 1 210 is a screen for displaying and selling products managed by the own site. That is, the screen displays the product information generated by the product information management unit 242 of the sales site management device 120a. The own site product sales screen 1 210 has a detail button 1 2 1 2 and a purchase planned button 1 2 1 4. The detail button 1 2 1 2 is a button for displaying a detailed description of the product displayed on the own site product sales screen 1 210. When the detail button 1 2 1 2 is selected, the terminal 1 10 attaches the product identification number of the product and requests the sales site management device 12 0 a for detailed description information of the product. The sales site management device 120a transmits the detailed information of the product to the terminal 110 in response to the request and displays the information. In this case, the product data base 2 010819

1924 stores information of detailed description of each product in advance.

The purchase schedule button 1 2 1 4 is a button for entering the displayed product into the purchase schedule table 2 48. In addition, own-site product sales screen 1 210 may further include means for inputting the quantity of the product to be purchased. If the purchase button 1 2 1 4 is selected, the terminal 110 will sell the product identification number of the product, the purchase quantity of the product, and the sales site management device 120 a that manages the product. The purchase schedule information including the site identification information and indicating that the purchase of the product is planned is transmitted to the sales site management device 120a. Also, the product name, price, quantity, total price, etc. of the product are displayed on the purchase schedule information screen 1240. In addition, the sales site management device 120a stores the received purchase schedule information in the purchase schedule table 248.

The product recommendation screen 122 0 is a product recommendation screen for displaying products on the sales site managed by the sales site management device 120 other than the sales site management device 120 a. In other words, it is a screen that displays the presented product information generated by the presented product information generation unit 310 of the device 1300 during sale.

The other site merchandise sales screen 1 230 is a merchandise sales screen for selling merchandise on the sales site managed by the sales site management device 120 other than the sales site management device 120 a. When the customer clicks one of the product recommendation screens displayed on the product recommendation screen 1 220, the product sale screen of the product is displayed on the other site product sale screen 1 230. The other site product sales screen 1 2 3 has a detail button 1 2 3 2 and a purchase schedule button 1 2 3 4.

The detail button 1 2 3 2 is a button for displaying a detailed description of the product displayed on the other site product sales screen 1 230. When the detail button 1 2 3 2 is selected, the terminal 110 adds a product identification number and sales site identification information to the sales site management device 120a for detailed description of the product. Request. In response to the request, the sales site management device 120a transmits a detailed description of the product from the sales site management device 120 specified by the sales site identification information via the sales relay device 130. Receive information.

The purchase schedule button 1 2 3 4 is a button for putting the displayed product into the purchase schedule table. Sales management system when purchase scheduled button 1 2 3 4 is selected The operation of the system 100 will be described later with reference to FIG.

The purchase schedule information screen 1240 displays information about the product that the customer plans to purchase. The purchase schedule information screen 1240 has a purchase schedule table screen 1250, a purchase button 1252, and a cancel button 1254. The purchase schedule table screen 1 250 displays information on the product that the customer has planned to purchase. The purchase button 1 2 5 2 is a button for instructing the purchase of a product displayed on the purchase schedule table screen 1 250. When the purchase schedule button 1 2 3 4 is selected, the terminal 110 is sold to identify the product identification number of the product, the purchase quantity, and the sales site management device 120 that manages the product. The purchase schedule information including the site identification information and indicating that the purchase of the product is planned is transmitted to the sales site management apparatus 120a. The operation of the sales management system when the purchase button 1 2 5 2 is selected will be described later with reference to FIG. The cancel button 1254 is a button for canceling the purchase of the product displayed on the purchase schedule table screen 1250. When the cancel button 1 2 5 4 is selected, the terminal 1 10 sends a delete signal for deleting the purchase schedule information for the product stored in the sales site management apparatus 1 20 or the sales relay apparatus 1 30. Is transmitted to the sales site management device 120.

FIG. 11 is a communication flow showing an example of the operation of the sales management system 100 when the purchase schedule button 1 2 14 or the purchase schedule button 1 2 3 4 is selected. If the purchase schedule button 1 2 1 4 or the purchase schedule button 1 2 3 4 is selected, the terminal 1 10 sends the purchase schedule information of the product to the sales site management device 1 20 a (S 2 0 0 0). The purchase processing unit 240 of the sales site management device 120a confirms the sales site identification information for managing the product desired to be purchased indicated by the received purchase schedule information, and the other sales site management devices 120 The purchase schedule information of the product to be managed is transmitted to the sales relay device 130 (S210). Here, it is preferable that the sales site management device 120a attaches the purchase schedule identification information (session ID) for identifying the purchase schedule information to the purchase schedule information and transmits it. In this example, the purchase schedule identification information includes information for identifying the sales site management device 120a that transmitted the purchase schedule information, and information for identifying the customer.

In addition, the purchase processing unit 240 transmits the purchase schedule information of the product managed by the sales site management device 120a to the purchase schedule management unit 246. The purchase schedule management section 2 4 6 2 010819

21. The inventory is checked, and if the inventory is available, the purchase schedule information is stored in the purchase schedule table 248 (S2110). In addition, information on a reservation establishment screen indicating that the purchase reservation has been established is transmitted to the terminal 110 (S2120). If the product is out of stock, the terminal 110 is notified of this fact. ',

The purchase processing unit 330 of the sales relay device 130 confirms the sales site management device 120 that manages the product desired to be purchased, which is indicated by the received purchase schedule information. Further, the purchase reservation information transmitting unit 340 transmits purchase reservation information based on the purchase schedule information to the sales site management device 120b that manages the product desired to be purchased (S220). Here, the purchase reservation information may be information indicating the same or similar content as the purchase schedule information. In this case, it is preferable that the sales relay device 130 transmits purchase reservation identification information (session ID) for identifying the purchase reservation information, to the purchase reservation information. In this example, the purchase reservation identification information includes information for identifying the customer and information for identifying the sales site management device 120b.

The session information storage section 342 of the sales relay device 130 stores the received purchase schedule identification information for identifying the received purchase schedule information and the purchase reservation identification information for identifying the transmitted purchase reservation information. Thereby, transmission and reception of information between the plurality of sales site management devices 120a and the plurality of sales site management devices 120b can be managed.

The purchase processing unit 240 of the sales site management device 120b checks the purchase reservation identification information of the received purchase reservation information, and checks the inventory of the product indicated in the purchase reservation information (S204) 0). If the product is in stock, the purchase reservation information is stored in the purchase schedule table 248 (S2505). Then, purchase reservation establishment information indicating whether or not the purchase reservation has been established is transmitted to the sales relay apparatus 130 together with the purchase reservation identification information.

The sales relay device 130 confirms the purchase reservation identification information attached to the purchase reservation establishment information (S2700). Upon receiving the purchase reservation establishment information indicating that the purchase reservation has been established, the sales relay device 130 may store the purchase schedule information corresponding to the purchase reservation identification information in the purchase schedule table 334. (S280). Further, in another example, the fact that the purchase reservation of the purchase schedule information has been established may be stored in the session information storage section 342. Then, the fact that the purchase reservation has been established is transmitted to the sales site management apparatus 120a with the corresponding purchase schedule identification information attached (S2090). In addition, the amount notification section 3 3 8 9

22 The total sales amount of the products desired to be purchased managed by the sales site management device 120b that the customer has purchased may be calculated and notified to the sales site management device 120a.

Further, when the purchase reservation establishment information indicating that the purchase reservation is not established is received, the sales relay apparatus 130 displays the fact on the terminal 110 via the sales site management apparatus 120a.

Upon receiving the notification that the purchase reservation has been established, the sales site management apparatus 120a generates information on a reservation establishment screen indicating that the purchase reservation has been established for the purchase desired product, and purchase schedule information. To the terminal 110 (S2120). Here, when the purchase reservation is established, the sales site management apparatus 120b sends information for generating the reservation establishment screen to the purchase reservation establishment information, and transmits the information. a may receive the information for generating the reservation establishment screen. Further, the purchase processing unit 240 calculates the total of the sales amount of the desired product in the sales site management device 120b and the sales amount of the desired product in the sales site management device 120a. Then, the terminal 110 is notified and the terminal 110 displays a reservation establishment screen (S2130). Here, the terminal 110 may display information on the product on the purchase schedule information screen 125 as a reservation establishment screen. In other words, the sales site management device 122a generates screen information for displaying the product information for which the reservation has been made on the purchase schedule information screen 125.

In addition, when the sales site management device 120a receives a request from the customer terminal 110 to confirm the purchase schedule information, the sales site management device 120a sends the fact to the sales relay device 1 Send to 30. If the purchase schedule table 3 3 4 of the sales relay device 1303 stores the purchase schedule information for which the purchase reservation has been established, the sales relay device 130 out of the stored purchase schedule information The purchase schedule information corresponding to the customer is transmitted to the sales site management device 120a. In addition, the sales site management device 120a includes the purchase schedule information received from the sales relay device 130 and the purchase schedule information stored in the purchase schedule table 248 of the sales site management device 120a. The purchase schedule information corresponding to the customer is transmitted to the terminal 110 and displayed on the terminal 110.

When the session information storage section 342 of the sales relay device 130 stores information indicating that the purchase reservation has been established, the sales relay device 130 responds to the customer and makes a purchase schedule. PT / JP2002 / 010819

23 Detects purchase schedule identification information that has been satisfied from the session information storage section 342. Then, from the sales site management device 120 corresponding to the detected purchase schedule identification information, the purchase schedule information corresponding to the purchase schedule identification information is received and transmitted to the sales site management device 120a.

Also, when receiving the purchase schedule change information for changing the purchase schedule information from the customer's terminal 110, the sales site management device 120a changes the purchase schedule information managed by itself and changes the purchase schedule. The information is transmitted to the sales relay device 130. When the purchase schedule table 3 3 4 of the sales relay device 130 stores the purchase schedule information for which the purchase reservation has been made, the sales relay device 130 corresponds to the purchase reservation change information based on the purchase schedule change information. When the information is transmitted to the sales site management device 120b and the information indicating that the purchase reservation has been changed is received from the sales site management device 120b, the information is stored based on the purchase schedule change information. Change the purchase schedule information that you have.

Also, when the session information storage section 342 of the sales relay device 130 stores information indicating that the purchase reservation has been established, the sales relay device 130 stores the purchase reservation change information based on the purchase schedule change information. Is transmitted to the corresponding sales site management device 120b, and the purchase reservation information is changed.

FIG. 12 shows an example of purchase schedule identification information and purchase reservation identification information stored in the session information storage section 342. The session information storage unit 342 stores, as purchase schedule identification information, purchase schedule identification information including information for identifying the purchase schedule information (transaction identifier) and information for identifying the sales site management device 120a. I do. For example, the session information storage unit 342 may store the IP address of the sales site management device 120a as information for identifying the sales site management device 120a.

Further, the session information storage section 342 stores the purchase reservation identification information including the information for identifying the purchase reservation information in association with the purchase schedule identification information. The session information storage unit 342 may store purchase reservation identification information including information (transaction identifier) for identifying purchase reservation information and information for identifying the sales site management device 120b. For example, the session information storage unit 342 may store the IP address of the sales site management device 120b as information for identifying the sales site management device 120b. In addition, as described above, the session information storage unit 342 stores a purchase reservation for each purchase schedule information. Whether or not the user is standing may be further stored.

FIG. 13 is a communication flow showing an example of the operation of the sales management system 100 when the purchase button 1252 is selected. When the purchase button 1 2 5 2 is selected, the terminal 1 10 transmits purchase decision information indicating that the purchase has been decided. The sales site management device 120a receives the purchase decision information and transmits the purchase decision information to the sales relay device 130 (S310). In this case, the sales site management apparatus 120a transmits the purchase decision information with information for specifying the purchase schedule information to be sold. For example, the sales site management apparatus 120a may transmit the purchase schedule identification information to the purchase decision information. The sales site management device 120a may transmit the purchase decision information with the customer identification information and the sales site identification information of the sales site management device 120a. The sales relay device 130 detects the purchase schedule table 3334, the session information storage unit 342, the purchase schedule information to be sold, or the purchase schedule identification information. Then, the purchase processing is performed on behalf of the sales site management device 120b corresponding to the detected purchase schedule information or purchase schedule identification information (S320). The purchase notification section 338 of the sales relay device 1330 is provided in the sales site management device 120b with a sale that specifies the desired product to be sold from the sales site management device 120b and the total amount of the sales. Notify specific information. For example, the purchase notification unit 338 sends the purchase reservation identification information of the purchase reservation information to be sold in the sales site management device 122b to the sales site management device 120b.

The sales site management device 120b confirms the received purchase reservation identification information (session ID), and performs sales processing of the corresponding purchase reservation information ( _S300, S304). The sales process includes, for example, generating a signal indicating the number of items sold, the number of items sold, and the total amount of sales, a signal requesting a delivery destination of the item, and a signal requesting identification of a payment method. This refers to a process of adding reservation identification information and transmitting the reservation identification information to the sales relay device 130. Further, the sum of the sales amounts in the sales site management device 120b may be calculated based on the sales relay device 1303 purchase schedule information.

The sales relay device 130 confirms the received purchase reservation identification information (S3005). Then, a signal received from the sales site management device 120b and indicating the total number of sold products, the number of products sold, and the sales price, a signal requesting a delivery destination of the product, and a payment method. T / JP2002 / 010819

25 A signal requesting identification is transmitted to the sales site management device 120a (S3060). The sales site management device 120a transmits sales specific information including information on products sold to the customer to the terminal 110 (S3800). Here, the sales specification information includes a signal indicating the number of products sold, the number of products sold, and the total sales price, a signal requesting a delivery destination of the product, and a signal requesting specification of a payment method.

The terminal 110 displays the products sold, the number of the products sold, and the total of the sales amount, and displays a screen for prompting the customer to input the delivery destination and the payment method of the products (S3090) When the customer inputs the delivery destination of the product and the payment method, the terminal 110 notifies the sales site management device 120a of that (S3095). When the sales site management device 1 Oa confirms that the customer has completed the payment, the sales site management device 1 2 O a performs a delivery process of the sold product, and transmits a notification to that effect to the sales relay device 1 330 (S3100) , S3120). The sales relay device 13◦ notifies the sales site management device 120b of information that specifies the products sold to the customer in the sales site management device 120b, their quantity, and the total sales price. Yes (S3110). The sales site management device 120b confirms that the settlement of the sold product has been completed, and performs a delivery process of the product (S3130, S3140). As described above, according to the sales management system 100 in this example, a plurality of sales site management devices 120 are connected to the customer terminal 110 that has accessed one sales site management device 120. Information on products to be managed can be easily provided and sold. In addition, the settlement for a product purchased by a plurality of sales site management devices 120 can be performed by one sales site management device 120. As a result, the labor of the customer can be reduced, and the product can be sold efficiently.

In addition, by managing communication using the session ID, sales processing to multiple customers can be performed smoothly.

FIG. 14 shows another example of the sales site screen 1200 displayed by the terminal 110. In this example, a plurality of sales site management devices 120 manage virtual stores for selling products to customers, respectively, and a sales relay device 130 is a virtual store composed of a plurality of virtual stores. Offer the city to customers.

The configuration of the sales site management device 120 and the sales relay device 130 in this example is shown in FIG. 13 is the same as the configuration of the sales site management device 120 and the sales relay device 130 described with reference to FIG. The function is the same except for the presented product information generation unit 310 and the screen processing unit 230.

In this example, the presented merchandise information management unit 312 of the sales relay device 1300 includes the customer identification information of the customer who has accessed the one sales site management device 120, and the one sales site management device 1 Based on the sales site identification information identifying 20, it functions as a store selection unit that selects one or a plurality of affiliated sales site management devices that manage the virtual stores that should form the virtual shopping mall. Here, the method by which the store selection unit selects the affiliated sales site management device is the same as that of the presented product information management unit 312 described with reference to FIG.

In addition, the presented product information generation unit 310 transmits information of the virtual store managed by the sales site management device 120 from the sales site management device 120 corresponding to the virtual store selected by the store selection unit. It receives and functions as a shopping mall generation unit that configures the virtual shopping mall based on the received virtual shopping mall information. Here, the information of the virtual store includes information such as the name of the store and the advertisement of the store in addition to the product information described in FIG.

Further, the site communication unit 300 transmits the information on the virtual shopping mall formed by the shopping mall generation unit to the sales site management device 120 accessed by the customer. The screen processing unit 230 of the sales site management device 120 generates screen information in which information of the virtual shopping mall managed by itself is incorporated in the information of the received virtual shopping mall, and transmits it to the terminal 110.

Based on the received screen information, the terminal 110 displays a virtual shopping mall in which information of a plurality of virtual shopping malls 1290 is displayed on one screen, as shown in FIG. Each virtual store 1290 displays information of one or more products to be managed. In the purchase processing of each product, each component of the sales management system 100 operates in the same or similar manner as each component of the sales management system 100 described with reference to FIGS. 11 and 13. I do.

FIG. 15 shows an example of a hardware configuration of the sales site management device 120 or the sales relay device 130. The functions of the sales site management device 120 or the sales relay device 130 are as follows: CPU 1401, ROM 140, RAM I430, communication interface 144, hard disk drive 144 This is realized by cooperation between a computer 140 having 0 and a program executed on the computer 140. Calculator 1 400 is a floppy T JP2002 / 010819

27 One disk drive 1460 or CD-ROM drive 1470 may be further provided. In addition, the customer database 2 1 2, the screen database 2 3 2, the product database 2 4 4, the purchase reservation table 2 4 8, and the affiliated site database 3 1 6 of the sales relay device 1 3 The customer information database 324, the product attribute database 328, the purchase schedule table 334, and the session information storage section 342 are arranged on the hard disk drive 144.

When the computer 1400 functions as the sales site management device 1200, the program executed by the computer 1400 executes the computer 1400 described in the sales described with reference to FIGS. Function as site management device 120.

Also, when the computer 1400 functions as the sales relay device 13◦, the program executed by the computer 1400 described the computer 1400 in relation to FIGS. 1 to 14. Function as a sales relay device 130. For example, the program receives the sales site identification information for identifying one sales site management device accessed by the customer, and executes the other sales sites based on the received sales site identification information. Select one or a plurality of sales site management devices from the management device, receive the product information from the product database managed by the selected sales site management device, and generate the provided product information including the product information. And a presentation merchandise management unit that transmits presented product information to one sales site management device and displays the presented product information on a customer terminal in one sales site management device. Let it work.

The programs described above may be stored in an external storage medium. As storage media, in addition to floppy disk 148, CD-ROM 149, optical recording media such as DVD, magnetic recording media such as MD, magneto-optical recording media such as PD, tape media, A semiconductor memory such as an IC card can be used. Further, a storage device such as a hard disk or a RAM provided in a server system connected to a dedicated communication network or the Internet may be used as a recording medium, and the program may be provided to the computer 140 via the network.

Such a recording medium is used only for realizing the sales site management device 120 or the sales relay device 130 on the computer 140, and as a business of such a recording medium. It is clear that the manufacture and sale of a product constitutes infringement of patent rights based on this application. It is easy.

Further, the function of the program on the computer 1400 may be realized by using a plurality of computers. In this case, the various functions of the sales site management device 120 or the sales relay device 130 may be arranged at arbitrary locations on a plurality of computers.

Further, the computer 1400 may execute, for example, both a program for realizing the sales site management device 120 and a program for realizing the sales relay device 130. In this case, the function of the network 140 connecting the sales site management device 120 and the sales relay device 130 is, for example, a program for realizing the sales site management device 120 and a sales relay device 13 It may be implemented by means such as data transfer using a file, data transfer using a shared memory, and inter-process communication with a program that realizes 0. In the same manner, the computer 140 0 is an arbitrary computer that implements the terminal 110, the program that implements the sales site management device 120, and the program that implements the sales relay device 130. You may execute the combination.

As described above, the present invention has been described using the embodiment, but the technical scope of the present invention is not limited to the scope described in the above embodiment. It is obvious to those skilled in the art that various changes or improvements can be added to the above-described embodiment. It is apparent from the description of the claims that embodiments with such changes or improvements can be included in the technical scope of the present invention.

As is apparent from the above description, according to the present invention, information on a product managed by a plurality of sales site management devices can be displayed on a terminal of a customer who has accessed one sales site management device 120 . That is, the customer can obtain information on the products managed by the plurality of sales site management devices 120 without accessing the plurality of sales site management devices. In addition, a single sales site management device can provide a customer with a service that can perform purchase processing and settlement processing for a plurality of sales site management devices. Further, according to the sales system 100, a plurality of sales site management devices can cooperate and mutually recommend products to customers. Further, a product screen of another sales site management device can be displayed on each sales site screen of a plurality of sales site management devices. Further, the customer can centrally manage the purchase of the products of a plurality of sales site management devices using the purchase schedule table screen 1250. In this way, this implementation According to the sales system 100 according to the embodiment, various functions for linking a plurality of sales site management devices can be provided, and the convenience of the customer can be improved. Can be enhanced. Although the embodiments of the present invention have been described above, the technical scope of the present invention according to the present application is not limited to the above embodiments. The invention described in the claims can be implemented by adding various changes to the above embodiment. It is also apparent from the claims that such an invention belongs to the technical scope of the invention according to the present application. Industrial applicability

As is apparent from the above description, according to the present invention, it is possible to efficiently provide customers with product information stored in a product database managed by a plurality of sales site management devices. In addition, the product can be sold efficiently.

Claims

The scope of the claims

1. A plurality of sales that have a product database that stores product information of products to be sold to customers, and that performs a sales process of products whose product information is stored in the product database in response to access from the customer terminal. A sales relay device that works with the site management device,

Upon receiving sales site identification information for identifying one sales site management device accessed by the customer, one of the other sales site management devices based on the received sales site identification information. Or, a plurality of the sales site management devices are selected, and the product information is received from the product database managed by the selected sales site management device, and a presentation product information generation unit that generates presentation product information including the product information. And a presentation product information management unit that transmits the presentation product information to the one sales site management device, and causes the one sales site management device to display the presentation product information on a terminal of the customer.

A sales relay device comprising:

2. The presented product information generation unit transmits a request signal for requesting product identification information that specifies a product to be presented to the customer to the selected sales site management device, and the selected sales site management device. 2. The sales relay device according to claim 1, wherein the presented merchandise information is generated based on merchandise specifying information received in response to the request signal.

3. The presented product information generating unit is configured to use any one of the other sales site management devices described above as a partner sales site management device that transmits product identification information to the one sales site management device. A partner site database that stores partner information indicating whether or not to select the partner site, in association with each of the sales site management devices; refers to the partner site database based on the sales site identification information; 2. The sales relay device according to claim 1, wherein one or a plurality of the sales site management devices are selected from the sales site management devices.

4. The presented product information generation unit should preferentially select any one of the partner sales site management devices among the partner sales site management devices indicated in the partner information. It further comprises a priority database for storing priority information indicating the perception of each of the sales site management devices in association with each of the sales site management devices, and the sales site management devices exceeding a predetermined number are used as the partner sales site management devices. When selected, referring to the partner site priority database based on the sales site identification information, selecting one or a plurality of the sales site management devices from the plurality of the partner sales site management devices. The sales relay device according to claim 3, which is a feature.

5. The presented product information generation unit is configured to determine in advance from the plurality of sales site management devices that the sales site management device determines conditions for the other sales site management device to be the partner sales site management device. 4. The sales relay device according to claim 3, wherein condition information is received, and the partner information generated based on each of the partner condition information is stored in the partner site database.

6. A preference database further storing customer identification information for identifying the customer and preference of the customer,

The presented product information generation unit receives the customer identification information from one of the sales site management devices that has been accessed from the customer terminal, and stores the preference database based on the received customer identification information. The customer's preference is referred to, and one or a plurality of the sale site management devices are selected from the other sale site management devices based on the detected customer's preference, and the selected sale site is selected. 2. The sales relay device according to claim 1, wherein the management device generates presentation product information including the product information managed by the management device.

7. The presented product information generating unit receives and receives the attribute information indicating the attribute of the product transmitted from the customer terminal via the one sales site management device accessed by the customer terminal. Selecting one or more of the sales site management devices from the other sales site management devices based on the attribute information; and displaying the presented product information including the product information managed by the selected sales site management device. The sales relay device according to claim 1, wherein the sales relay device is generated.

8. A sales relay device that cooperates with a plurality of sales site management devices that respectively manage virtual stores for selling products to customers, and provides the customers with a virtual shopping mall composed of a plurality of the virtual stores. So, A preference database that stores customer identification information identifying the customer and the preference of the customer in association with each other;

Detecting the customer's preference corresponding to the customer identification information of the customer who has accessed the one sales site management device from the preference database, and based on the detected customer's preference, the virtual shopping mall A store selector for selecting one or more virtual stores;

The information of the virtual store managed by the sales site management device is received from the sales site management device corresponding to the virtual store selected by the store selection unit, and the virtual store is received based on the received information of the virtual store. A shopping street generator that forms a shopping street;

A display unit that displays the virtual shopping mall configured by the shopping mall generation unit on a terminal of the customer;

A sales relay device comprising:

9. A sales relay device that cooperates with a plurality of sales site management devices, each of which manages a virtual store for selling products to customers, and provides the customer with a virtual shopping mall composed of a plurality of the virtual stores. So,

Receiving, via the one sales site management device, attribute information indicating the attribute of the product transmitted from the customer terminal, which has accessed the sales site management device, and based on the received attribute information A shop selection unit that selects one or more virtual shops that should constitute the virtual shopping street;

A sales relay device comprising:

10. A purchase schedule management unit that receives purchase schedule information including purchase product identification information that specifies the desired product and the quantity of the product that the customer wants to purchase from the one sales site management device,

An amount display unit for displaying the total of the sales amounts of the purchased products on a customer terminal; When the purchase decision information indicating that the purchase process based on the purchase schedule information is to be executed is received from the one sales site management device, the purchase decision information is sold to the other sales site management device from the other sales site management device. A purchase notifying unit for notifying the sales specifying information for specifying the purchase desired product and the total sales price _

The sales relay device according to any one of claims 1, 6, 7, 8, and 9, further comprising:

1 1. The Purchase Schedule Management Department

A purchase reservation information transmitting unit that transmits purchase reservation information including product specification information for specifying the purchase desired product to the other sales site management device that manages the purchase desired product; and A session information storage unit that stores the received purchase schedule information and purchase reservation identification information for identifying the purchase reservation information corresponding to the purchase schedule information in association with each other;

The purchase reservation information transmitting unit adds the purchase reservation identification information to the purchase reservation information and transmits the purchase reservation information to the other sales site management device,

The purchase schedule management unit, when receiving purchase reservation establishment information indicating that a purchase reservation has been established for the purchase reservation information together with the reservation identification information from the other sales site management device, The sales relay device according to claim 10, wherein the purchase schedule information corresponding to the purchase reservation identification information is stored.

1 2. When the purchase schedule management unit receives the purchase schedule confirmation information requesting the purchase schedule information from the one sales site management device, the purchase schedule management unit stores the stored purchase schedule information in the one sales site. The sales relay device according to claim 11, wherein the sales relay device is transmitted to the management device.

13. When the purchase schedule management unit receives purchase schedule change information for changing at least a part of the purchase schedule information from the one sales site management device, the purchase schedule change based on the purchase schedule change information. The information is transmitted to the corresponding other sales site management device, and when information indicating that the change of the purchase reservation has been established is received from the other sales site management device, the information is based on the purchase schedule change information. 21. The sales relay device according to claim 11, wherein the purchase schedule information is updated by updating.

1 4. It has a product database that stores product information of products to be sold to the customer, A plurality of sales site management devices for performing a sales process of a product in which the product information is stored in the product database in response to an access from the customer terminal; and a sales relay device cooperating with the plurality of sales site management devices. A sales management system comprising:

A sales site identification information transmitting unit that transmits sales site identification information for identifying the sales site management device to the sales relay device when the customer receives access;

The sales relay device,

Based on the sales site identification information received from the sales site management device, one or more sales site management devices are selected from the other sales site management devices, and the selected sales site management device manages the selected one. A presentation product information generating unit that receives the product information from the product database and generates presentation product information including the product information; and a presentation product information that transmits the presentation product information to the one sales / sales site management device. Management department and

Has,

The sales site management device,

A sales management system, wherein the received presented product information is displayed on a terminal of the customer together with information on a product managed by the sales site management device.

15 5. A plurality of sales site management devices that respectively manage virtual stores for selling products to customers, and a virtual virtual store that is formed by a plurality of the virtual stores in cooperation with the plurality of sales site management devices. A sales management system including a sales relay device that provides a shopping street to the customer,

The sales site management device,

A customer identification information transmitting unit for transmitting customer identification information for identifying the customer who has accessed the sales site management device to the sales relay device,

The sales relay device,

A preference database storing the customer identification information and the customer preference in association with each other;

The customer preference corresponding to the customer identification information received from the sales site management device A shop selection unit that detects a preference from the preference database and, based on the detected preference of the customer, selects one or more virtual shops that should constitute the virtual shopping street;

A shopping mall information transmitting unit configured to transmit information of the virtual shopping mall configured by the shopping mall generation unit to the one sales site management device;

Has,

The sales site management device,

A sales management system, wherein the virtual shopping mall is displayed on a terminal of the customer based on the information of the virtual shopping mall received from the sales relay device.

16. A plurality of products that have a product database that stores product information of products to be sold to customers, and that perform a sales process for products that have the product information stored in the product database in response to access from a terminal of the customer. A sales relay method for selling the product to the customer in cooperation with a sales site management device,

Receiving sales site identification information identifying one of the sales site management devices accessed by the customer;

Based on the received sales site identification information, selecting one or more of the sales site management devices from the other sales site management devices;

Receiving the product information from the product database managed by the selected sales site management device, and generating presented product information including the product information;

Transmitting the presented product information to the one sales site management device, and causing the one sales site management device to display the presented product information on the terminal of the customer;

A sales relay method comprising:

17. The sales relay device has a product database for storing product information of products to be sold to the customer, and receives an access from the customer terminal to store the product information in the product database. A program that links with multiple sales site management devices that perform sales processing, The sales relay device,

A program that causes a computer to function as a sales relay device including a program.

1 8. Sales that provide a virtual shopping street composed of a plurality of virtual shops to the above-mentioned customers in cooperation with a plurality of sales site management devices that respectively manage virtual shops for selling products to customers. A relay method,

Storing the customer identification information identifying the customer and the preference of the customer in association with a preference database;

Detecting the customer's preference corresponding to the customer identification information of the customer who has accessed the one sales site management device from the preference database, and based on the detected customer's preference, the virtual shopping mall Selecting one or more of the virtual shops to be configured;

Receiving information on the virtual store managed by the sales site management device from the sales site management device corresponding to the selected virtual store, and configuring the virtual shopping mall based on the received information on the virtual store; When,

Displaying the configured virtual shopping mall on a terminal of the customer;

A sales relay method comprising:

1 9. In the sales relay device, in cooperation with a plurality of sales site management devices that respectively manage virtual stores for selling products to customers, a virtual shopping mall composed of a plurality of virtual stores is provided to the customer. A program to be provided,

The sales relay device,

A preference for storing the customer identification information for identifying the customer and the preference of the customer in association with each other A preference database,

Detecting the customer's preference corresponding to the customer identification information of the customer who has accessed the one sales site management device from the preference database, and based on the detected customer's preference, the virtual shopping mall A store selection unit for selecting one or more virtual stores to be configured;

20 · Sales in cooperation with a plurality of sales site management devices that respectively manage virtual stores for selling products to customers, and provide virtual shopping streets composed of multiple virtual stores to the customers described above. A relay method,

Attribute information indicating an attribute of a product transmitted from the customer terminal that has accessed the one sales site management device is received via the one sales site management device, and based on the received attribute information Selecting one or a plurality of the virtual shops to form the virtual shopping street;

Displaying the configured virtual shopping mall on a terminal of the customer;

A sales relay method comprising:

2 1. In cooperation with the sales relay device, a plurality of sales site management devices that respectively manage virtual stores for selling products to customers are provided. A program to be provided to

The sales relay device is:

Receiving, via the one sales site management device, attribute information indicating an attribute of a product transmitted from the customer terminal, which has accessed the one sales site management device; A shop selection unit that selects one or a plurality of the virtual shops to form the virtual shopping street based on the attribute information.