WO2003037019A1 - Method and system for optimising the performance of a network - Google Patents
Method and system for optimising the performance of a network Download PDFInfo
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- WO2003037019A1 WO2003037019A1 PCT/IB2002/001962 IB0201962W WO03037019A1 WO 2003037019 A1 WO2003037019 A1 WO 2003037019A1 IB 0201962 W IB0201962 W IB 0201962W WO 03037019 A1 WO03037019 A1 WO 03037019A1
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W24/00—Supervisory, monitoring or testing arrangements
- H04W24/02—Arrangements for optimising operational condition
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
- H04L41/5003—Managing SLA; Interaction between SLA and QoS
- H04L41/5019—Ensuring fulfilment of SLA
- H04L41/5025—Ensuring fulfilment of SLA by proactively reacting to service quality change, e.g. by reconfiguration after service quality degradation or upgrade
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q3/00—Selecting arrangements
- H04Q3/0016—Arrangements providing connection between exchanges
- H04Q3/0062—Provisions for network management
Definitions
- the invention relates to a method and system for optimising the performance of a network.
- Telecommunications Management Network (TMN) model provides a widely accepted view about how the business of a service provider is to be managed.
- the TMN model consists of four layers, usually arranged in a triangle or pyramid, with business management at the top, service man- agement the second layer, network management the third layer, and element management at the bottom. Management decisions at each layer are different but related to each other. Working from the top down, each layer imposes requirements on the layer below. Working from the bottom up, each layer provides important source of data to the layer above.
- TMF TeleManagement Forum's
- the 3GPP has adopted the same model. The scope of TMF is to find standardised way to define service quality, set requirements for networks in terms of quality of service (QoS) measurements, and make it possible to have QoS reports between providers and systems that implement the service.
- QoS quality of service
- the TMN model According to the TMN model the information from the upper level systems flows down, guaranteeing seamless operation and optimisation possibili- ties for the network.
- the TMN model is depicted in Fig. 3.
- the information flow from the business management layers all the way down to the service management and network management layers is essential since the business aspects have to be considered carefully in the optimisation and network development process.
- the TMN model demonstrates the change of the abstraction level in the operator's daily work.
- the business plan efficiency can be measured with capital and operational expenditure (CAPEX, OPEX) and revenue.
- the wanted business scenario is then translated to offered services, service priorities and service QoS requirements.
- On the lowest (network element) level of the TMN model the business related issues are converted into configuration parameter settings.
- TMN's Business Management Systems Functions supported by TMN's Business Management Systems are, for example, to create an investment plan, to define the main QoS criteria for the proposed network and its services, to create a technical development path (expansion plan) to ensure that the anticipated growth in subscriber numbers is provided for.
- Service Management Systems Functions supported by Service Management Systems are for example to take care of subscriber data, the provision of services and subscribers, to collect and rate bill offered services, to create, promote and monitor services.
- NMS Network Management Systems
- Element management systems can be considered as part of Network Element functionality with the responsibility to monitor the functioning of the equipment, to collect raw data (performance indicators), provide local graphical user interface (GUI) for site engineers, and to mediate towards the NMS system.
- GUI graphical user interface
- TOM Telecom Operations Map
- Telecom and data service providers must apply a customer ori- ented service management approach using business process management methodologies to cost effectively manage their businesses and deliver the service and quality customers require.
- TOM identifies a number of operations management processes covering Customer Care, Service Management and Network Management.
- the Telecom Operations Map uses the layers of the TMN model as core business processes, but divides the service management layer into 2 parts: Customer Care and Service Development and Operations.
- Customer Interface Management is separately delineated, because Customer Interface Management may be man- aged within the individual Customer Care sub-process or, in combination across one or more of the Customer Care sub-processes.
- Fig. 4 shows the high-level structure of Network Management processes and the supporting Function Set Groups. According to the framework pro- vided by TOM it is possible to map each of the high level processes to a series of component functions (arranged in function set groups). Provided that:
- NMS network management system
- Fig. 4 the TOM and its components are presented.
- the functionalities of the layers are the same as in Fig. 3 to indicate the corresponding management layers.
- a network optimising process serves to improve the overall network quality as experienced by the mobile subscriber and to ensure an efficient use of the network resources.
- the optimising process includes the analysis of the network and improvements in the network configuration and performance.
- Statistics of key performance indicators (KPI) for the operational network are fed to a tool for analysing the network status and the radio resource management (RRM) parameters can be manually tuned for the better performance.
- the key performance indicators (KPI) are defined in an initial phase of the optimisation process. They consist for example of measurements in the network management system (NMS) and of field measurement data or any other information, which can be used to determine the quality of service (QoS) of the network.
- NMS network management system
- QoS quality of service
- quality of service QoS has consisted for example of dropped call statistics, dropped call cause analysis, handover statistics and measurements of successful call attempts, while for third generation systems with a greater variety of services new definitions of quality of service QoS for quality analysis must be generated.
- This object is solved by a method for optimising the performance of a network according to claim 1 , a corresponding system according to claim 14.
- the invention is based on the idea to optimise network resources by means of one centralised cost function rather than optimising the network resources separately.
- radio resource management algorithms are parameterised separately: handover control, admission control, power control etc. parameter values are set independently and one can identify cases where for example hand over problems are due to wrong power control (CPICH) setting. Change in the admission control setting can result in a change in the quality of the packet data.
- CPICH wrong power control
- the relevant key performance indicators for a specific entity within the network as well as first parameters, which influence the key performance indica- tors, are determined.
- a number of entities similar to said specific entity is selected, wherein relevant key performance indicators are associated to every entity.
- the key performance indicators as well as the selected number of entities are used as elements in a first cost function, i.e. said first cost function is calculated on the basis of the KPI and the number of entities. Said first cost function is calculated in order to evaluate the network performance. Accordingly, since said first parameters directly relate to the key performance indicators, the network performance will be depend on first values of said first parameters.
- the values of said first parameters are adjusted, so that a sec- ond set of values of said first parameters are obtained.
- the key performance indicators are determined again but this time on the basis of the second values of said first parameters and said first cost function is recalculated on the basis of these key performance indicators.
- the result of said first cost function calculated on the basis of said first values of said first parameters is compared to the result of said first cost function recalculated on the basis of said second values of said first parameters. This comparison is carried out to determine whether the network performance has improved.
- said second values of said first parame- ters are adopted as permanent parameters.
- the respective key performance indicators are weighted with different weight coefficients within said first cost function. Using different weight coefficients allows to allocate more influence of one or more key performance indicators on the first cost function.
- reference values for the key performance indicators are set and the key performance indicators in the first cost function are replaced by the difference between the current key performance indicators and the respective reference values (to define the "cost” see equation (1 )).
- the first cost function is now calcu- lated on the basis of the difference between the current key performance indicators and the respective reference of values. This allows to set quality of service targets based on the cost of the KPI(s) on the system.
- said first cost func- tion is composed of a second and a third cost function, wherein said second cost function represents the quality requirements within the network and said third cost function represents the capacity requirements within the network.
- Said second cost function is weighted with a second weight coefficient while said third cost function is weighted with a third weight co- efficient.
- the second and third cost function are composed of the selected entities, wherein the determined key performance indicators are associated to each entity. This allows to incorporate a broad distribution of key performance indicators from across the network.
- said entity can be represented by the cell or the user group within the network. Accordingly, the cost function can be calculated for example on the basis of a cell or a cluster of cells.
- the steps for optimising the network performance are iterated, so that the optimising process can be automated.
- the values of the KPI ' s together with the respective first parameters and the cor- responding result of the first cost function are stored to create a history database.
- the current result of said first cost function is compared with previous results thereof stored in the history database in order to determine whether the network performance has improved within a predetermined time interval.
- a respective notification is being issued. Issuing the notification when no improvements are detected for a predetermined time interval, can avoid the occurrence of deadlock during the automated process and point out to possible problems.
- Fig. 1 shows a flow chart of an automated process for optimising the network performance
- Fig. 2 shows an example of a KPI cost function
- Fig. 3 shows a diagram of the telecommunications management network (TMN) model
- Fig. 4 shows a diagram of the Telecom operation map (TOM)
- Fig. 5 shows an illustration of the combination of monitoring and optimising functions to combine different management layers.
- Fig 1 a flow chart of an automated process for optimising the network performance according to the first embodiment is shown.
- step S1 those key performance indicators, which describe the performance of the part of interest of the network, are selected.
- step S2 those configuration parameters, upon which the KPI ' s depend on, are determined.
- step S3 the number of ceils, which are to be included into the optimising process, are selected, i.e. selecting a cluster of cells.
- the current values of the KPI's are determined based on the respective configuration parameters in step S4.
- the cost function is cal- culated on the basis of the current values of the KPI ' s and the number of cells.
- the result of the cost function, the values of the KPI ' s and the configuration parameters are stored in a history database in step S6.
- At least one value of the respective configuration parameters is adjusted in step S7, resulting in a new set of configuration parameters.
- new KPI values are determined in step S4 and the cost function is re-calculated in step S5 on the basis of the new KPI values and the (unchanged) number of cells as selected in step S3.
- the new result of the cost function, the new KPI and configura- tion parameter values are also stored in the history database in step S6.
- the new result of the cost function - based on the new/adjusted set of configuration parameters - is compared to previous results of the cost function stored in the history database in step S8 in order to determine whether the network performance of interest has improved after adjusting the configuration parameters.
- step S9 If the network performance has improved after adjusting the configuration parameters, the adjusted set of configuration parameters are adopted as permanent parameters in step S9. While, if it has been determined in step S8 that the network performance has not improved after adjusting the con- figuration parameters, the first set of configuration parameters, as stored in the history database in step S6, are adopted as permanent parameters in step S9.
- step S10 is checked whether the network performance has improved within a predetermined time interval.
- the network operator is notified in step S12 that a problem has occurred with the automated process for optimising the network performance. Since it is clear that many of the parameter values will not be auto-tuned, and that auto- tuning cannot always optimise the network, the operator can then check whether this problem is due to hardware problems or whether - under the current network conditions - it is not possible to automatically optimise the network performance. In such a case of the network operator will have to resume to manually optimise the network performance.
- step S7 the configuration parameters are adjusted again in order to further optimise the network performance.
- the flow will then continue as described above.
- a second embodiment not only the relevant KPI's are selected in step S1 but also a set of QoS targets is determined, which is expressed in a set of reference KPI.
- the automated process for optimising the network performance according to the second embodiment corresponds substantially to the optimising process according to the first embodiment. The only difference is that the difference between the KPI and the reference KPI is used instead of the KPI value when the calculating the cost function in step S5.
- the operator sets capacity requirements for certain capacity KPIs denoted KPI__C with “ref” in the sub-index.
- the operator sets quality requirements for certain KPl_Qs. The quality and capacity costs can then be calculated as in equation (1).
- weight coefficients a and ⁇ Different cost functions can be combined or summed with weight coefficients a and ⁇ . By controlling or changing weight coefficients a and ⁇ a certain type of cost can be emphasised and the overall some.
- the mathematical formulation of the task of optimising the network performance can be seen as to find a combination of air interface configuration parameters based on which the KPIs are as close to the desired area as possible.
- Fig. 2 shows an example of a KPI cost function f.
- the cost for KPI values higher than KPI_ref is increasing linearly.
- the cost functions can also take other shapes.
- the total cost function to be optimised, i.e. minimized, is presented in equation (3).
- a trade-off between capacity and quality requirements can be accomplished using the parameter W.
- the minimization is performed by adjusting the configuration parameters (2).
- the KPI values also depend on the service distribution, e.g. different costs and parameter settings will be achieved depending on the service distribution.
- KPI _Q j /(Configuration parameters, Service Distribution)
- Factors that may affect the optimisation process are for example the traffic profile (service mix), traffic density, pricing of each service etc.
- the ulti- mate goals when minimizing the total cost include to optimise the operators revenue, to minimise CAPEX and OPEX, as well as to maintain good reputation of the operator.
- the optimisation challenge is to combine seamlessly all the different TOM management layers, wherein the fact, that the measurements (quality and cost indicators) from different layers use different language, should be taken into account.
- Radio Access Network parameter settings
- certain configured functional entity is monitored by certain set of measurements.
- the performance of the entity is derived with a cost function utilising the defined measurements.
- Fig. 5 shows an illustration of the combination of network monitoring and optimising functions which are used to combine different management layers within the network by mapping.
- mapping is carried out from one layer to the next one by combining the network measurements, the performance indicators PI and/or the KPI with a cost function
- GOS C(Service Availability) + C(Delay and Jittering) + C(Quality) + C(Dropping) + C(Se ⁇ tice Accessibility) + C(Equivalent Bitrate or User throughput)
- the delay is composed of Service Access Delay and Queuing Transmission Delay.
- Non real-time quality is influenced by packet loss, Radio Link Control RLC, Packet Data Convergence Protocol PDCP, i.e. by the bit error rate BER and the block error rate BLER.
- the quality is bad if uplink UL block error rate BLER is significantly higher than the target BLER.
- the real-time quality is influenced by the downlink DL connection power outage.
- the input of the above cost function comprises capacity requests and traffic distribution.
- the measurements of the total throughput is carried out in kbps/cell/MHz.
- the spectral efficiency of the cost function equals to the throughput in kbps/cell/MHz when 98 % of the users are satisfied. This means that the service accessibility and the blocking probability is 2%.
- the equivalent bit- rate is greater than 10 % of the bearer service data rate and 98% of a us- ers are not dropped. The motivation behind this approach is to metrically assess the benefits of the optimisation in terms of GOS.
- This mapping has to be done for all services which are provided, i.e. services which are controlled with different parameter settings or other attrib- utes.
- mapping is statistically correct. Due to the fact that the operation is carried out in statistical level the best location for the mapping functions is NMS. Fur- thermore, NMS implementation is also able to handle the Radio Network Controller RNC-RNC (or other network element) border areas.
- RNC-RNC Radio Network Controller
- the proposed cost function method is applied. In some of the cases the service QoS targets can cause conflict in the parameter settings, therefore a cost function is needed to solve the conflict. This can be carried out by providing different weight coefficients for the different elements in the cost function. This idea will gain importance when different customer classes (silver, bronze, gold, etc) are introduced into the network system.
- the next major step when changing to the last management layer of TOM model is to perform the evaluation of the network optimisation, service prioritising as well as customer differentiation operation in terms of €, $ or £.
- the billing and charging information from the Invoicing/Collecting subsystem in the customer care layer of the TOM is needed.
- optimise the business case of the operator it is possible - on the basis of a cost function - to optimise the business case of the operator to the direction that is the most beneficial. It is worth noting that changing the customer priorities and offered QoS for business reasons will cause change in the customer behaviour and the business management level optimisation is thus iterative.
- the operator to have flexible means to set the QoS target based on the system KPIs (key performance indicator) and/or a cost function derived from those.
- the QoS targets may either be set for a cell cluster or per cell basis.
- the QoS can be evaluated in terms of blocked calls due to hardware resources, "soft" blocked calls (in interference limited networks), dropped calls, bad quality calls, number of retransmissions and delay in case of packed data, diversity handover probability, hard handover success rate, loading situation (uplink UL or downlink DL), ratio of packed data to circuit switched services etc.
- GSM-WCDMA Global System for Mobile Communications - Wideband Code Division Multiple access
- KPI KPI
- the quality manager QM i.e. the optimising process, provides a central monitoring function and monitors the status of the parameter values and identify automatically the problem situation by comparing the history information of the parameter values as stored in the history database.
- E.g. GERAN and UMTS Terrestrial Radio Access Network UTRAN can be split into auto-tuning subsystems as small and independent as possible. Inter- dependencies between subsystems are taken into account in upper layers of quality manager, by providing weight coefficients for the KPI ' s of their respective subsystems.
- the optimising process is carried out on the basis of user groups (like business users, free time uses etc.).
- the initial parameter setting could be made less important.
- the admission control and handover control could work with very "loose" limits admitting all the users to the network, based on the current QoS situation (KPIs at the operating service system OSS) and the set QoS targets the relevant parameters can be auto-tuned.
- the new situation i.e.
- the new KPI values is compared to the KPI history data and the "test" parameters are accepted if the change in the QoS performance (or the cost function of the QoS requirements) is improved.
- the length of the history data depends on the amount of the traffic in the network (total number of samples should be high enough). It is important that the QoS cost function contains items from the whole RRM and multi-radio area.
- the key parameters (in terms of optimum capacity and quality) are currently initially set to a "default" value, which in most cases guarantees operation of the network but not the optimum performance.
- the optimising process according to the invention automatically changes the settings for the essential parameters to the optimum operating point in terms of overall QoS.
- the adjustments of the configuration parameters can be constant increments or decrements. Alternatively, the increments or decrements can be made variable.
- a cost function is used to optimize network resources centrally and provide a desired level of quality of service (QoS).
- QoS quality of service
- the cost C is a function of different KPI's of the network, for example
- KPIj is the i-th key performance indicator and Fi is some positive function which can be used to transform, weight and/or scale the i-th KPI.
- the network performance is optimized by minimizing this cost function C.
- the third embodiment particularly relates to a simple but efficient algorithm to minimise the above cost function.
- the optimisation of such a cost function is not straightforward in a real situation.
- the main problems can be listed as follows:
- ⁇ w C(w + ⁇ w) + C(w- ⁇ w) - 2C(w) (l g) ⁇ w ⁇
- the effect of repeating the above algorithm is to average out the noise effects and the parameter converges to an average value.
- This type of algorithm has been well studied in the area of stochastic optimisation for example in Kushner, H. J. and Clark, D. S. (1978), Stochastic Approxima- tion Methods for Constrained and Unconstrained Systems, volume 26 of Applied Mathematical Sciences, Springer-Verlag, New York, Heidelberg, Berlin.
- the averaging out of the noise effects is also helped by allowing w to both increase and decrease over time. Also in a real network the noise effects will be reduced as normally the measurements are integrated over the ⁇ t time period.
- the value of ⁇ t can be chosen appropriate for the parameter being optimised and may change during the optimisation process.
- this algorithm can track changes in the opti- mum point of the network. Even when the parameter has reached an optimum point, the algorithm causes small fluctuations about this point. As long as the optimum point does not change then the fluctuations will average out to zero around the optimum point. If the optimum point changes then the algorithm can still track this change.
- the value of a configuration parameter for the KPI ' s is adjusted, the cost function is recalculated, compared with the cost function based on the previous value of the configuration parameter and the newly adjusted value is adopted as new configuration parameter
- the value of the configuration parameter is adjusted in two steps. First the value of the configuration parameter is increased and the cost function is re-calculated on the basis of the new value and the result is compared with previous results of the cost function. Then the value of the configuration parameter is decreased and the cost function is re-calculated on the basis of the new value and the result is compared with previous results of the cost function.
- a small or zero change of the configuration parameter is preformed.
- the cost function and its optimisation is described with regards to one specific network parameter, i.e. the specific problem of deriving and optimising a cost function based on the Key Performance Indicator (KPI), the Blocked Call Ratio (BKCR), is now discussed.
- KPI Key Performance Indicator
- BKCR Blocked Call Ratio
- the WCDMA radio interface for third generation mobile networks can carry voice and data services with various data rates, traffic requirements, and quality-of-service targets.
- the operating environments vary greatly from indoor cells to large macrocells. Efficient use of limited frequency band in the diverse conditions requires careful setting of numerous vital network and cell parameters.
- the parameter setting is referred to as radio network planning and optimisation; Once a WCDMA network is built and launched, its operation and maintenance is largely monitoring of per- formance or quality characteristics and changing parameter values in order to improve performance.
- the automated parameter control mechanism can be simple but it requires an objectively defined performance indicator, or in this case a cost function, that unambiguously tells whether performance is improving or deteriorating.
- the goal of the optimisation is to minimize the total level of blocked calls in the network.
- the specific parameter to be optimised is the soft handover parameter window add (wadd).
- wadd soft handover parameter window add
- Gains in performance based on soft handover have been studied in "Soft handover gains in a fast power controlled WCDMA uplink" Sipila, K.; Jasberg, M.; Laiho-Steffens, J.; Wacker, A. Vehicular Technology Conference, 1999 IEEE 49th , Volume: 2 , 1999 Page(s):1594-1598,vol.2.. It has been found that considerable care should be taken when defining the cost function to be minimized. Combining the terms in the wrong manner could lead to a cost function, which remains constant for any choice of parameters.
- a second consideration in choosing an optimisation algorithm for the cost function is that the optimum operating point of the cost function may change. Hence the optimisation algorithm should be able to track any changes in the state of the cost function. It will be shown by analysis that the proposed algorithm can have a quadratic convergence to a minimum of the cost function as compared to the linear convergence of a standard gradient algorithm.
- a quality manager is a logical unit in the radio network controller that collects statistics of various performance indicators. The quality manager calculates these statistics over a specified interval of time, which will be called qmlnterval. Some of the statistics made available by the quality manager include : - At every qmlnterval, interval, the quality manager goes through all connections of the sector and checks the call quality. The number of bad quality calls and the total number of calls are accumulated in two counters over the control period. The quality is ob- tained as the ratio of the counter values.
- the value of window add is wadd
- the value of the cost function c ⁇ - tV > can be evaluated from network measurements.
- the value of wadd is changed to wadd + ⁇ wadd . 2
- the value of window add is wadd+ ⁇ wadd _ the cost function value ( ' 2) can be evaluated directly from network measurements.
- the value of window add is changed to wadd- ⁇ wadd _
- the next stage in this fourth embodiment is to develop a cost function that can be minimized using the optimisation algorithm as described above.
- KPI ' is the z "' KPI of the network and ⁇ ' is some function to be defined.
- Each term of the cost function should be always positive and hence the cost function will always be positive.
- the function ⁇ ' should scale KPI ⁇ such that in normal operation this term does not dominate the cost function. For example for a value of KPI > operating in a desired range which would ensure the correct quality of service then F ⁇ KPI i) should be in the range [0, 1].
- BKCR blocked call ratio
- ulBKCR is the uplink blocked call ratio
- dlBKCR is the downlink blocked call ratio.
- the cost function can be further modified to "punish" values of blocking significantly higher than this value. For example,
- the algorithm according to the third embodiment can be extended to minimizing a cost function when several network parameters are to be optimised.
- the multiple parameter case is performed by reducing it to the one parameter problem of the third embodiment.
- This initial value may be randomly chosen as,
- W 0 (w 0 ;i; w 0;2 ;...; W 0; N ) (28)
- the N dimensional vector HO is a unit vector which initially once again has arbitrary direction and the factor A is a scalar variable.
- the idea is to mini- mize the cost function along the line L 0 . This corresponds to finding the optimum value of ⁇ , which is a scalar value, and hence the algorithm described in the previous section can be used. Assuming that the optimum value is ⁇ _ and hence the new value of W is given by,
- a further advantage of using this type of algorithm, especially when it is extended to higher dimensions is that by causing small fluctuations in the parameters, it may be possible to escape from local minima of the cost function.
- the optimising method according to the first, second, third or fourth embodiment may be based not only on the last two results of the cost function but also on a previous history of measurements of the cost function. Accordingly, at a time t, the change effected to the parameters may be a function of the cost function and the respective parameter values at different times t, t-1 , t-2, t-3 , t-n. Therefore, the parameters can be updated or adopted as a function of the previous measurements.
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CN100348071C (en) | 2007-11-07 |
WO2003037018A1 (en) | 2003-05-01 |
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