METHODS AND APPARATUS FOR MANAGING
THE SHIPMENT OF GOODS
FIELD OF THE INVENTION
The present invention relates to the field of shipping systems, and more particularly to methods
and apparatus for managing the shipment of goods.
BACKGROUND OF THE INVENTION
A variety of systems have been developed to facilitate the ordering and shipment of goods. Very
simple and low cost systems use mail manifest systems and postage meters to automate the process of weighing packages and printing carrier manifests. However, such systems do not facilitate the selection
of the lowest cost carrier for a given order because they cannot take into account the order size, package
size and time in transit when selecting the carrier. Also, these systems are not integrated with other shipping functions such as customer ordering, order fulfillment and order packaging. Because these
functions are performed by separate systems, they require additional time and expense as an order is
transferred and input from one system to another.
More complex systems that do integrate some of these functions have been developed. However,
these systems are too expensive for most businesses and require additional staff for their set up and
maintenance. Even these existing systems, despite their high cost, have a number of limitations. They
are limited in the information available. For example, precise information regarding the contents and
location of packages as they move through a supply chain is not available. This is because such stand-
alone systems are not integrated with systems of customers and suppliers. Also, these systems are not
easily expanded and modified as a user's volume and needs change.
With the growth of Internet commerce there is a need for greater visibility and control of the
shipment of individual packages. Hence, there is a need for a low cost shipment processing system that
integrates the functions of order taking, order fulfillment, order shipping, carrier selection, and package
tracking. Also there is a need for a system that can be easily expanded to larger scale operation as
companies and their shipping volumes grow. There is also a need for companies to be able to provide their customers with accurate and timely information including shipping charges and tracking numbers
for items ordered over the Internet and via conventional phone ordering systems. More generally, there is a need for trading communities to gain visibility of the orders in-transit within the supply chain.
SUMMARY OF THE INVENTION The present invention is an apparatus and method for managing the shipping of goods. The
invention provides a reliable way to view, transact, trace and control goods as they move through the supply chain. In a preferred embodiment, the invention includes a scalable system that allows companies
to integrate carrier rating, routing and package content information into existing business systems. The
invention provides a platform that marries the advanced carrier compliance technology with advanced
technology to handle large numbers of transactions. In one aspect of the invention the shipping system includes a user interface for enabling a user to input and receive information and to control the operation
of the shipping system. A computer network is connected to the user interface and connects the user
interface to the components of the shipping system. Application software is connected to the computer
network for managing user access to the features and functions of the shipping system. An interface
object allows the application software to receive carrier compliance information. A carrier compliance
engine manages shipping and carrier compliance and
a router application manages a plurality of copies and instances of the carrier compliance engine.
The shipping system of the invention provides centralization of the business processes of buyer,
supplier and carrier regardless of their physical location worldwide. The shipping system also provides real-time access to supply chain information and full multi-carrier compliance. As a result, timely and
reliable order fulfillment can be achieved in an e-commerce environment.
BRIEF DESCRIPTION OF THE FIGURES FIG. 1 shows a diagram of a preferred embodiment of the invention. FIG. 2 shows a diagram of the system architecture of a preferred embodiment of the invention.
DETAILED DESCRIPTION OF THE DRAWINGS The following detailed description relates to systems and methods for managing the shipment
of goods. Although the invention is described herein using specific materials to create the particular
embodiments shown herein, many other kinds of configurations and materials can be used to implement the invention and still benefit from the use of the inventive methods and structures described herein and
are considered to be within the teachings of the present invention.
Referring now to Figure 1 there is shown a simplified diagram of a shipping system 10 in
accordance with one embodiment of the invention. The shipping system includes a plurality of client
interfaces 12 that include, for example, a conventional PC running an Internet browser, such as Internet
Explorer or Netscape. The client interfaces are connected to a computer network 14, which may
comprise a Local Area Network or a Wide Area Network such as the Internet.
The shipping 10 is configured to be used by a variety of persons involved in the supply chain of
goods in commerce. These persons include customers selecting and placing orders for goods, businesses
taking orders for goods, vendors shipping goods to these businesses or to customers, and carriers who
ship the goods. A wide variety of modes of commerce may be serviced by the shipping system of the
present invention depending on the user's needs and the particular configuration. For example, the
shipping system may be used in an e-commerce transaction where the customer uses the shipping system 10 to select goods, order goods, and track the shipment of goods. Alternatively, the shipping system 10
may be used in any combination of conventional and e-commerce transactions.
A web server 16 communicates with the user interface 12 through the Internet 14. Additional details of the Web server of the present invention are shown in Figure 2. The web server 16 is coupled to a set of application software programs called the KShip application 18. In particular, the web server 16, running US 4 software, loads the KShip application 18. The KShip application 18 loads a software
object called the KCOM object 20. The KShip application 18 also manages the user access to the features and functions of the shipping system 10. Using a series of applications 21, the KShip application 18 keeps track of the status of each user and where they are in a particular process.
The KCOM object 20 is a Microsoft object that allows other applications easy access to carrier
compliance information through the exposure of methods and properties. While the COM interface is
preferred, other object interfaces may be used. The KCOM object 20 also manages the storage of
information required to meet carrier and customer requirements. The KCOM object 20 is a stateless
object, which means that it does not remember the current status of any one user or transaction. This allows for maximum throughput and transaction volume.
The KCOM object 20 is coupled to a plurality of carrier compliance engines 22 through a router
24. The carrier compliance engine 22 is preferably the APSS carrier compliance engine available from
Kewill, Systems pic. Additional details of the APSS carrier compliance engine are available on the
Kewill website at www.kewill.com, the contents of which, at the time of filing of the present patent
application, are herein incorporated by reference in their entirety. In general, the carrier compliance
engine 22 in the preferred embodiment is a Windows-based application that automates shipping for all major carriers including Airborne, BAX Global, DHL, Emery, FedEx, UPS, USPS, and WPX. The
carrier compliance engine 22 also provides LTL automation for local and regional carriers. The carrier
compliance engine 22 manages multi-carrier compliance, including electronic manifesting, labeling, and many reporting capabilities. The carrier compliance engine 22 performs extensive postal manifesting. When implemented using the Kewill APSS, the carrier compliance engine 22 performs extensive postal manifesting and is certified to support UPS Online Compatibility and the FedEx Powership Server for both domestic and international shipping.
The shipping system 10 is enabled by the carrier compliance engine 22 to allow users access to shipping information, to obtain shipping information and shipping status, to shop carrier rates, to submit
ship requests and to track shipment status, even to obtain carton level information. Each carrier compliance engine 22 can handle multiple shipping origins, up to 30 in the preferred embodiment.
Moreover, the KCOM object can handle multiple carrier compliance engines 22, up to four in the
preferred embodiment.
A database unit 26 is coupled to the KCOM object 20 for storage of information needed by the
KCOM object to perform its various functions. The database unit 26 includes a KShip setup and
configuration database 28, a KShip Transaction database 30 and a KShip Event database 32.
Figure 2 shows the detailed architecture of another embodiment of a shipping system 34 in
accordance with the invention. The client user interface 34 shown in this embodiment is a low-volume
front office client. In addition, another user interface 38, consisting of a medium volume back office
client is also shown. The web server 38 is similar to the web server 16 shown in Figure 1. The KShip
application 40 that is instantiated by the web server 38 includes a KShip application flow engine 42 in
addition to the eight applications 44, which are the same as those shown in Figure 1.
The KCOM object 46 that is instantiated by the KShip application 40 runs XML and TCP/IP languages. A COM interface 48 controls access to the database 50 and to the KShip carrier compliance
engines through the router 54. Additional details of the shipping system 10 of the invention are shown in the attached Appendix.
While the particular METHODS AND APPARATUS FOR MANAGING THE SHIPMENT OF GOODS as herein shown and described in detail is fully capable of attaining the above-described objects of the invention, it is to be understood that it includes the presently preferred embodiments of the present
invention and is thus representative of the subject matter which is broadly contemplated by the present invention, that the scope of the present invention fully encompasses other embodiments which may become obvious to those skilled in the art, and that the scope of the present invention is accordingly to
be limited by nothing other than the appended claims, in which reference to an element in the singular
is not intended to mean "one and only one" unless explicitly so stated, but rather "one or more". All
structural and functional equivalents to the elements of the above-described preferred embodiment that
are known or later come to be known to those of ordinary skill in the art are expressly incorporated
herein by reference and are intended to be encompassed by the present claims. Moreover, it is not
necessary for a device or method to address each and every problem sought to be solved by the present
invention, for it to be encompassed by the present claims. Furthermore, no element, component, or method step in the present disclosure is intended to be dedicated to the public regardless of whether the element, component, or method step is explicitly recited in the claims. No claim element herein is to be construed under the provisions of 35 U.S.C. §112, sixth paragraph, unless the element is expressly recited using the phrase "means for" or "steps for".