WO2002043407A3 - Methods and system for customer management communications in a telecommunications network - Google Patents

Methods and system for customer management communications in a telecommunications network Download PDF

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Publication number
WO2002043407A3
WO2002043407A3 PCT/IB2001/002191 IB0102191W WO0243407A3 WO 2002043407 A3 WO2002043407 A3 WO 2002043407A3 IB 0102191 W IB0102191 W IB 0102191W WO 0243407 A3 WO0243407 A3 WO 0243407A3
Authority
WO
WIPO (PCT)
Prior art keywords
methods
telecommunications network
customer management
customer
management communications
Prior art date
Application number
PCT/IB2001/002191
Other languages
French (fr)
Other versions
WO2002043407A2 (en
Inventor
Kenneth Rains
John Verlinden
Jim Mills
Original Assignee
Ericsson Telefon Ab L M
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Ericsson Telefon Ab L M filed Critical Ericsson Telefon Ab L M
Priority to AU2002223933A priority Critical patent/AU2002223933A1/en
Publication of WO2002043407A2 publication Critical patent/WO2002043407A2/en
Publication of WO2002043407A3 publication Critical patent/WO2002043407A3/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W8/00—Network data management
    • H04W8/18—Processing of user or subscriber data, e.g. subscribed services, user preferences or user profiles; Transfer of user or subscriber data
    • H04W8/20—Transfer of user or subscriber data
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W12/00—Security arrangements; Authentication; Protecting privacy or anonymity
    • H04W12/12—Detection or prevention of fraud
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W8/00—Network data management
    • H04W8/02—Processing of mobility data, e.g. registration information at HLR [Home Location Register] or VLR [Visitor Location Register]; Transfer of mobility data, e.g. between HLR, VLR or external networks
    • H04W8/04—Registration at HLR or HSS [Home Subscriber Server]

Landscapes

  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Computer Security & Cryptography (AREA)
  • Databases & Information Systems (AREA)
  • Mobile Radio Communication Systems (AREA)

Abstract

The present invention provides a method of managing wireless customers. The method may include the step of placing flag codes in subscriber data for one or more customers at a first node. Afterplacing flag codes, the method may interrogate the first node to receive a first set of subscriber data for a first customer. Th e method may then receive a call request from the first customer.After receiving the call request, the method may determine if t he first set of subscriber data contains a first flag code. The method may then interrogate a second node for routing instructions for the first customer.
PCT/IB2001/002191 2000-11-21 2001-11-20 Methods and system for customer management communications in a telecommunications network WO2002043407A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU2002223933A AU2002223933A1 (en) 2000-11-21 2001-11-20 Methods and system for customer management communications in a telecommunications network

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US71820500A 2000-11-21 2000-11-21
US09/718,205 2000-11-21

Publications (2)

Publication Number Publication Date
WO2002043407A2 WO2002043407A2 (en) 2002-05-30
WO2002043407A3 true WO2002043407A3 (en) 2002-10-10

Family

ID=24885208

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/IB2001/002191 WO2002043407A2 (en) 2000-11-21 2001-11-20 Methods and system for customer management communications in a telecommunications network

Country Status (2)

Country Link
AU (1) AU2002223933A1 (en)
WO (1) WO2002043407A2 (en)

Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0788287A2 (en) * 1996-02-05 1997-08-06 AT&T Corp. Roaming authorization system
WO1998053626A1 (en) * 1997-05-23 1998-11-26 Telefonaktiebolaget Lm Ericsson Method and arrangement for supporting operator specific services to a subscriber in a mobile telecommunications system
US5953653A (en) * 1997-01-28 1999-09-14 Mediaone Group, Inc. Method and system for preventing mobile roaming fraud
WO1999049688A1 (en) * 1998-03-25 1999-09-30 Telefonaktiebolaget Lm Ericsson (Publ) System and method of authenticating a mobile station's identity and handling authentication failures in a radio telecommunications network
WO2000028772A1 (en) * 1998-11-05 2000-05-18 Bellsouth Intellectual Property Corporation Method and systems for providing information to a home system regarding a wireless unit roaming in a visited system

Patent Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0788287A2 (en) * 1996-02-05 1997-08-06 AT&T Corp. Roaming authorization system
US5953653A (en) * 1997-01-28 1999-09-14 Mediaone Group, Inc. Method and system for preventing mobile roaming fraud
WO1998053626A1 (en) * 1997-05-23 1998-11-26 Telefonaktiebolaget Lm Ericsson Method and arrangement for supporting operator specific services to a subscriber in a mobile telecommunications system
WO1999049688A1 (en) * 1998-03-25 1999-09-30 Telefonaktiebolaget Lm Ericsson (Publ) System and method of authenticating a mobile station's identity and handling authentication failures in a radio telecommunications network
WO2000028772A1 (en) * 1998-11-05 2000-05-18 Bellsouth Intellectual Property Corporation Method and systems for providing information to a home system regarding a wireless unit roaming in a visited system

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
ETSI: "Digital cellular telecommunications system (Phase 2+); Customized Applications for Mobile network Enhanced Logic(CAMEL);Stage 2 (GSM 03.78 version 5.8.0 Release 1996)", ETSI TS 101 044, August 1999 (1999-08-01), V5.8.0 (1999-08), pages 1 - 80, XP002208574 *

Also Published As

Publication number Publication date
WO2002043407A2 (en) 2002-05-30
AU2002223933A1 (en) 2002-06-03

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