WO2002037822A1 - Methods and apparatus for monitoring and retrieving information and time usage - Google Patents

Abstract

A method of billing usage of hired telephones and apparatus therefor. A hirer is supplied with a plurality of telephones and SIM cards, SIM card reader/writer, host processor and software for the reading, writing and programming of SIM cards. A user hiring a telephone is supplied a telephone with a programmed SIM card. The SIM card records billing information for calls made using the telephone which are later charged to the user. The SIM card may alternatively store a credit amount from which call charges are deducted. On the SIM card the hirer may create and alter credit limits, store customer information, set tariffs for calls and information used to block disallowed calls.

Description

METHODS AND APPARATUS FOR MONITORING AND RETRIEVING INFORMATION AND TIME USAGE

TECHNICAL FIELD

The present invention relates to methods and apparatus for monitoring and retrieving information on airtime usage and has particular relevance to monitoring and retrieving information using a SIM (subscriber identify module) card in conjunction with a GSM (global system for mobile communications) handset.

The following acronyms and the common meanings of same are incorporated in the description of the present invention;

GSM Global System for Mobile Communications SIM Subscriber Identify Module ME Mobile Equipment OTA Over The Air SMS Short Message Service

API Application Program Interface MMI Man-Machine Interface OS Operating System MO Mobile Originated MT Mobile Terminated

NC Network Code CC Country Code

BACKGROUND ART A large number of countries of the world have sanctioned and facilitate the use of GSM telephones based on the use of SIM card technology.

Whilst there is no problem in general monitoring the usage of portable telephones the present monitoring and billing systems are not suitable for casual users by way of subscription. Monitoring and billing functions are generally operated by a centralised computer operated by the provider.

Telephone service providers are on tight margins and in order to avoid the possibility of bad debts, and discontinuity of service at the inconvenience to the customer, there is a need for an instant billing or "recharge" system for casual line usage.

If for example a portable telephone was rented by a hotel rental car company or the like, when the telephone is returned it is desirable that all payments in relation to usage are settled at the time of the return.

The line provider's computer database for billing enquiries would not be directly accessible by the persons renting the telephone and settlement of an account is likely to be delayed or on a credit basis for that reason. There have been a number of systems proposed for controlling cellular telephone usage some with accounting systems relating to usage.

United States Patent no. 5,761 ,624 entitled "Method and

Apparatus for controlling and recording cellular phone transactions using an integrated circuit card" describes a cellular phone call management system using a microprocessor-controlled remote card reader interface for a cellular telephone system to record calls onto a card as they are placed or received.

A microprocessor reads information from a card placed in the remote card reader and ensures the card is valid.

The cellular telephone's transceiver logic bus is monitored to determine the transaction information of a call as it is placed or received.

After the call is completed, the call transaction information is recorded on the card. When all calls are complete, the card is placed in a host card reader attached to a host computer where the call transaction information is read from the card, processed, and written to a host storage device.

The call transactions may then be analyzed and reports may be generated and printed by host computer software.

This methodology uses a so-called smart card, technologies allow for only minimal data storage does not re-tariff, requires specialised equipment, and is designed for use at fixed locations. The system does not re-tariff calls or set call limits.

United States Patent no 5,631 ,947 entitled "Mobile telephone device for storing a plurality of changeable charge rates and time of limit data" describes a system where a mobile telephone is adapted for use as a rental phone.

It has an on-board computer which computes and stores telephone usage of the telephone. Time and charge limits can be set for the telephone.

For example, the telephone can be set to disable itself for all or a selected category of incoming and outgoing calls after the passage of a predetermined time, and/or when the total usage charges reach set and adjusted remotely. The telephone is for use in rental vehicles. The telephone is adapted to deliver its stored information when called and interrogated by use of a computer at a station when the rental vehicle is returned.

The telephone can be checked-out and enabled, and the time and charge limits adjusted, all form the same remote station. The telephone is also particularly valuable in other types of rentals, such as in hotel or motel where the mobile telephone is housed in a portable briefcase or carrying case. The time and charge limits are enforced automatically, and can be changed remotely, as with other versions of the telephone device. Features also are provided to block unwanted calls intended for a prior renter of the phone; to give charge credits for "dropped calls"; and for selectively locking the phone to prevent unauthorised use for all but emergency calls, data transmission and similar calls.

This methodology is designed to be incorporated in rental vehicles, charging is based on a set tariff, and requires and again requires a user to purchase additional specialised equipment

International patent application no. W096/24229 entitled "Mobile phone with internal accounting" describes a mobile phone system with a mobile phone having internal accounting capabilities for real time call debiting to account for the billing parameters of a mobile phone unit that is operated in a multi zone communication network with a complex rate structure, the mobile phone unit having an internal processor with accessible internal memory for storing the accounting program and call data for each call, the accounting program including an updateable rate table and a complex billing algorithm such as long distance calls, international calls, and charges, for roaming per day and/or per minute, where the account status of the mobile is calculated in real time for decrementing a debit account, the mobile debit phone having a signal for alerting the user of account status, the mobile phone system including communication system for activating and programming a new phone unit and upgrading the account status in rate table in the phone unit over the airways.

This methodology again involves specialised equipment and adaption and provide limited information and access regarding telephone usage.

United States Patent no, 5,915,226 entitled "Prepaid smart card in a GSM based wireless telephone network and method of operating prepaid cards" describes a prepaid smart card to be used in a wireless telephone network, and methods of prepaying for wireless telephone services, as well as systems for operating a wireless telephone network with prepaid smart cards.

The cards, methods and systems permit the use of wireless telephones anonymously, and/or the payment by a user without having a subscription.

The invention requires minimal changes to the existing wireless telephone network, yet provides security against abuse or fraudulent use of the telephone system.

Additionally, promotional material may be provided with the prepayments, and persons may prepay into a subscriber's telephone.

This methodology is based on prepaid smart cards, does not allow for tariffs to the varied, and the cards used are not re-programmable . It also lacks a roaming feature.

It is an objective of the present invention to provide a SIM card based rental system which can be adopted by a user without the need to purchase specialised equipment and which provides a comprehensive and adaptable user accounting package.

It is a further object of the present invention to provide. a system which will send tariffs and other relative information to the EEPROM of the SIM, and inter alia, bill call and SMN usage real-time with a pre-set balance, store call and SMS usage to the EEPROM of the SIM, allow the then user to view call usage in metres via the MM I of the GSM handset, change tariffs or other information stored in the EEPROM of the SIM via the SMS message, generate a MO SMS notification message sent for new rental and low balance warning, contain a built-in memory corruption detection and correction system.

Further objects and advantages of the present invention will become apparent from the ensuing description which is given by way of example only.

DISCLOSURE OF INVENTION According to the present invention there is provided a method of billing the usage of mobile telephones comprising the steps of: (a) Entering a user program onto a SIM card,

(b) Supplying a hirer with the programed SIM card and software required for rendering accounts and controlling the use of the mobile telephones upon the termination of a hire period.

The software enables the hirer or to set tariffs and credit limits, independently of network suppliers.

The user program and software enables the hirer to add or deduct credit over the air using SMS systems.

The user program provides the hirer with the ability to; (a) create and alter credit limits, (b) store customer information,

(c) set tariffs for calls,

(d) block disallowed calls.

The user program provides the hirer with the ability to allow free calls at its discretion. According to a further aspect of the present invention there is provided a SIM card resident cellular phone billing system for performing the aforesaid method the system comprising;

(a) a host processor unit having a P.C. application, and (b) a SIM card reading apparatus adapted to access and applet associated with the SIM card, characterised in that the host processor at point of issue is programmable using the P.C. application to control the use of a cellular phone and on return of the cellular phone to its point of issue, and re entry of the SIM card to the SIM card reader, to read the SIM card and generate information as to its usage. The program of the host processor can transfer information on call costs to the SIM card. The program of the host processor can transfer information relating to the telephone user to the SIM card.

The program of the host processor can read information stored on the SIM card relating to calls made, numbers dialled and tariffs associated with the calls. The system can include a cellular phone modem which enables over the air programming and adding or amending credit balances of a SIM card.

According to still further aspect of the present invention therefor there is provided a method of monitoring telephone airtime usage for rental customers comprising means for creating, deleting and editing tariff plans, means to read and write information to the EEPROM of a SIM via the SIM card reader, and means providing a security system for SIM rentals and creating an SMS message user data for changing information in the SIM, display and print call usage.

An application / program may be written in Java and embedded into a SIM card that supports version 2 of Sun's JavaCard and supports SIM Toolkit 2+, including event download.

The basic functionality of this application is to bill, restrict, and store call and SMS usage.

This application also has a pre-set balance that decrements for each call and SMS message, when the balance is depleted the application restricts the subscriber from making another call or SMS message.

This application uses the event download of the SIM Toolkit from the ME to determine when a call is connected and disconnected. This application also uses the event download for a MO or MT SMS message.

This application reads and writes all information to the EEPROM of the SIM at the beginning, during, and at the end of a call. This information is broken down into the meter, tariff, and call tables.

The application displays the balance and call information (i.e. number, charge, and tariff) to the MMI of the ME via the SIM Toolkit.

The subscriber has the ability to scroll through the calls and SMS messages made and view the relative information.

The rental process consists of a SIM card with the embedded application, the ME, the SIM card reader and the Windows PC application.

The SIM card's EEPROM is initialized via the SIM card reader at the time of rental (i.e. balance and tariffs).

The subscriber then proceeds to make calls and SMS messages until the balance is depleted.

The MS and the SIM card is then returned by the Window PC application reading the calls and SMS messages made. This completes the rental processes.

A security risk may occur if the SIM card is removed from the

MS and inserted into another MS that does not support event download. This problem can be solved if the SIM has the ability to check if the MS supports event download and if it doesn't lock the SIM. Another solution is to lock the SIM and MS at the network level.

There is no risk in roaming because the rental application has the ability to bill or restrict roaming. Therefore the SIM card should allow roaming.

The following tables in this section may be stored in EEPROM that are used by the rental application. This information is read and written one record at a time.

Table Meter The meter table contains the balance and other setup information for the rental application. The size of the table is 11 bytes and there is only 1 record stored in EEPROM.

Table Tariff

The tariff table contains the information for calculating the cost for a MT call, MO call, MT SMS message, or MO SMS message. The size of the table is 19 bytes and there are 100 records stored in EEPROM.

Table Call The call table contains information of the call or SMS message that occurred. The size of the table is 20 bytes and there are 100 records stored in EEPROM.

Functional Flow

This section describes the functional flows of the SIM based rental application.

Power On

The following diagram describes the functional flow for when the SIM card powers on.

SIM Card Power On

AIApi.OnPowerOnQ

MO or MT Call Connect

The following diagram describes the functional flow for a MO or MT call connect.

Call Disconnect Call

The following diagram describes the functional flow for a call disconnect.

Call Disconnect Event

AIApi.OnDisconnectCallQ MO or MT SMS Message Event

The following diagram describes the functional flow of a MO or MT SMS message event.

MMl

The MMl for the rental application consists of the balance and display the call information. The MMl has the ability to scroll through the calls to display the information.

API

The API methods are found in the class AIApi. The following methods are used to interface with the application.

Method On Power On This function is required to be called when the SIM card powers on. This function reads table meter from EEPROM.

ξ Parameters None.

ξ Return Values None.

Method On Connect Call

This function is required to be called when the SIM card receives a connect event message. This function calculates the tariff of the call, determines if the call is barred, and saves data to EEPROM.

ξ Parameters bType Type of call (i.e. TYPE_MT_CALL or TYPE_MO_CALL). sCountryCode The current country code the MS registers from the network. sNetworkCode The current network code the MS registers from the network. bNumber Number dialled for a MO call. sLengthOfCall Length of the number dialled for a MO call.

ξ Return Values

Returns STATUS_OK if the function succeeds and any other value if the function fails.

Method Tick This function is required to be called when during a MO or MT call as frequently as possible. The number of ticks represents the number of seconds that have elapsed from the last time this function was called.

ξ Parameters sNumberOfTicks Number of seconds that have elapsed from the last time this function was called. ξ Return Values

Returns STATUS_OK if the function succeeds and any other value if the function fails.

Method On Disconnect Call This function is required to be called when the SIM card receives the disconnect event message. This function terminates the call.

ξ Parameters None.

ξ Return Values None.

Method On Sms Message

Processes the MT or MO SMS message.

ξ Parameters bTypeType of message (i.e. TYPE_MT_SMS or TYPE_MO_SMS). sCountryCode The current country code the MS registers from the network.

sNetworkCode The current network code the MS registers from the network.

ξ Return Values

Returns STATUS_OK if the function succeeds and any other value if the function fails.

Method Get Call

Retrieves the requested call record.

ξ Parameters

BNavigationType Navigation type. ξ Return Values

Returns STATUS_OK if the function succeeds and any other value if the function fails.

Method Get Data

Returns the ASCII representation of the data type requested.

ξ Parameters bType Type to represent in ASCII. bBuffer Target buffer the ASCII in written to. sSizeOfBuffer Size of the target buffer.

ξ Return Values

Returns STATUSJDK if the function succeeds and any other value if the function fails.

Aspects of the present invention will now be described with reference to the accompanying drawings with reference to the accompanying drawings in whereith;

Figure 1 : is a schematic drawing of system components for a billing system according to the present invention, and Figure 2: is a schematic drawing of a rental company operation using the system of figure 1 , and

Figure 3: is a schematic drawing of the use procedures of a hired telephone, and

Figure 4: is a schematic drawing indicating the means by which a , _rr***- hired telephone is updated with a new credit, and Figure 5: is a schematic drawing indicating the procedures adopted in closing off a hire period.

With respect to figure 1 of the drawing the service provider

(SIMBILL) adds an applet to a SIM card and the card is entered into a users card reader. SIMBILL software is then entered into the users computer as will as the companies details. The provider sends on a security file to the users computer and the user is then able to create tariffs. As illustrated by figure 2 having selected a tariff and entered rental customer details the user enters a credit limit and rents a telephone.

As is indicated by figure 3 a number controls and checks can be made on the rental telephone and each call made is subject to the procedures and data mordals indicated.

As indicated by figure 4 whilst the telephone whist the telephone is out on hire the user is able to SMS message the telephone and update credits.

Finally as illustrated by figure 5 on return of the telephone individual SIM cards can be placed in a reader and an up-to-the-minute it email bill produced.

The provider (SIMBILL) user manual marked ATTACHMENT is annexed hereto for the purpose of further explanation of the present invention. There are many advantages of this invention both technical and commercial; including.

1.1 The application is embedded into the SIM card so that it will work with any GSM that supports phase II of the SIMToolkit.

1.2 Since the SIMRent application is embedded into the SIM card the handset is allowed to roam on any GSM network because the application has the ability to capture the location network information and bill real-time. This real-time billing capability, roaming, isn't currently offered in the market place.

1.3 The SIMRent application also allows the subscriber to view their current balance and calls/SMS usage on the MMl (Man-Machine-Interface) of the handset. This on demand MMl capability is not currently available.

1.4 The rental company has the ability to update and retrieve information from the SIMRent application via the SMS (Short-Message- Service) message (i.e.update balance or retrieve calls).

1.5 The SIMRent application has the capability to bill for national calls, international calls, emergency calls, roaming calls, and SMS messages real-time. The application can also barr any call or SMS message and restrict any usage when the balance is depleted.

1.6 The SIMRent application allows for any hotel, rental car agency or network operator to easily and securely rent GSM handsets and provide a itemized bill of the usage on demand.

Aspects of the present invention have been described by way of example only and it will appreciated that modifications and additions thereto may be made without departing from the scope thereof, as defined in the appended claims.

■" "ATTACHMENT"

SI Bill help

SIMBill

Copyright

Odessy Investments (pty) Ltd

Distributed by

Professional Performance Systems pty Ltd

33 Elkhorn Avenue Surfers Paradise QLD 4217 Australia2^nd Floor

Tel +61 7 5570 6733 Fax 5570 6744 E-mail sales@simbill.com

Slmblll Slmblll Registering • 1 Contents

Setup 4

Registering 7

Completing the registration form 7

Setting up the program 12

License fees 13

Information and prices 13

License Fees ; 14

For license fees please consult our web site www.simbill.com 14

SIMBill - Starter Pack Includes 14

Additional SMBill Program Licenses 14

SIMBill Messenger 14

SIMBill SIMBill Reports 14

Sim Cards 14

Additional Sim Card Readers 14

Users 15

Setting up passwords and user rights 15

Descriptions of User Rights 16

Default settings 19

Entering the default settings 19

Tariff plans 21

Creating new tariffs 21

Saving a tariffplan 25

RENTING SIMS 27

PROGRAMING THE SM CARD 27

RETURNING A SIM 29

Logs 31

Managing log files 31

SIMBILL Repots 33

. . The Report Menu 34

SIMBill Reports Lite User Manual 35

Introduction 35

- Registering Slmblll Slmblll Report Sorting 37

Printing 37

Report Exporting 37

Reports Available 38

GST/VAT Report 38

Total Invoiced Report 39

SMS Report 40

Rental/Return Report 41

Sales Report 42

Sales Report 43

Network Calls Report 44

Profit/Loss Report 6

Call Usage Report 47

SMS 49 Updating files by SMS over the air 49

Sending SMS's 53

Updating Sim card over the air 53

SMS Messenger 53

Installing SMS Messenger 53

Network Codes 55

Network & Country codes 55

Trouble shooting 61

Most common problems 61

Glossary of Terms 63

Index 65

Slmblll Slmblll ^{" "} Registerin « 3 Installation

Setup

Connect the SIM CARD READER to a COM port on your computer and connect the PS2 plug into the keyboard/mouse or PS2 Connector. ThePS2 connector, has an adaptor to take the keyboard/mouse plug if required.

Insert CD and follow instructions.

The setup wizard will guide you through the installation process.

You must register SIMBill before you can use the program.

The following steps will assist you in completing the registration.

After you have completed the SIMBill installation. Double click the SIMBill Icon on your desktop.

A SIMBill blank screen and logon window will appear.

YOU CANNOT LOG ON AT THIS TIME. Logging on is only possible once you have registered your software and received a registration file.

Click "Cancel" on the logon window to hide it, FILE, SMS and HELP can be seen on the task bar.

Click on Help then click about.

• Registering Slmblll Slmblll Registering

Completing the registration form

This form must be completed prior to operation of any SIMBill software.

Insert the installation CD,

Click on the SIMBill Registration Icon

You will see 7 blocks on the left of the window

Slmblll Slmblll Registering • 7 Customer Detail

ICCID/SIM Cards

Computers

License Fees

Payment Method

Register

Exit

Click on "Customer Details"

Fill in all the detail fields.

You will be asked to confirm your e-mail address and security password.

The security password you enter will be the Administrator password required to login to the program, access administration functions and for any future enquiries and registrations. Please remember this password as it is not changeable.

Click on "Save"

Click on "ICCIDVSim Cards"

Your Service provider should have supplied you with SIMBill enabled sim cards If the sim cards are not SIMBill enabled they will no operate on this program Please ensure this with your Service Provider. If you did not receive a list of the sim card numbers (ICCIDID) the number is usually printed on each sim card in small black type usually 20 numeric characters. If the ICCID's are not printed on the sim cards you will need to obtain these Sim card numbers from your service provider.

Click on "Add sim"

Enter one ICCTD number then "OK"

• Registering Slmblll Slmblll If you saved a file of your ICCID numbers click Import and select the file this will add all your ICCID's.

Repeat until you have listed all your simcards

A counter on the top of the window will tell you how many you have entered along with a list of the numbers you have entered.

Please add every sim card's ICCID number by clicking the Add SIM The ICCID number should be printed on the sim card or supplied to you by your service provider

Click on the first "Add PC" (SIMBill) box.

Add the serial numbers of the SIMBill programs you obtain when you installed the SIMBill Software on each Computer. (You can get the serial number by clicking on the SIMBill icon. Cancel the logon, click on help then about. The serial number is displayed on the bottom of the window) Make sure you add all SIMBill serial numbers from each computer.

Click on the second "Add PC" (SIMBill Messenger) box, if applicable

Add the SIMBill Messenger product serial numbers obtained when you installed SIMBill Messenger in this box, Again one serial number for each computer.

You can obtain these serial numbers by clicking on the SIMBill Messenger Icon on your desktop, if the program is not registered a registration screen will appear with the serial number displayed.

Click on the third "Add PC" (SIMBill SIMBill Reports) box, if applicable

Add the SIMBILL Reports product serial numbers obtained when you installed SIMBill Reports in this box, Again one serial number for each computer.

You can obtain these serial numbers by clicking on the SMBill Reports Icon on your desktop, if the program is not registered a registration screen will appear with the serial number displayed.

Simbill Slmblll Registering • 9 The top box should have all the serial numbers you obtained when you installed SIMBill on each computer.

The second box should have the SIMBill Messenger serial numbers for the computers on witch you installed SIMBill Messenger

The last box should have the SIMBill Reports serial numbers for the computers on witch you installed SIMBill Reports

Click on License fees.

This is a text file listing all license fees and charges.

Please note these prices my not be correct at time of registration.

The registration software will automatically calculate all charges at the end of registration.

This is only an information screen no input is required

0 < Registering Slmblll Slmblll

Substitute Sheet tτ?,.^*ι« 9Λ~^{* "}RΠ /ΔTT Then click on " Payment Method" You total cost will be displayed Complete the method of payment

If the amount payable is not correct go back to Computers or ICC/SIM Cards to correct

Then click on register.

The information on the registration file will be saved. When you need to again purchase additional software or add Sims run this registration program by clicking on the Registration Icon located in Start, Programs .SIMBill Registration. All your previously stored information will already be on the form allowing you to add the additional Sim cards and/or programs you require.

Submit the registration in the same manner as the original registration together with the additional payment.

To E-mail registration file.

Click Save to disk. You will be prompted to select a path into which to save the registration file. This should be e mailed to register@simbill.com

Slmblll Slmblll Registering • 11

Substitute Sheet mπlfi 2£. RO/AU Setting up the program

On receipt of the registration file double click on the registration Icon (the one sent to you by e-mail). This will register your program (must be done on all computers).

If you have already registered and are adding additional components you will be sent a new registration file, Double click the file and it will register your additional SIMBill programs and/or sim cards.

Click on the SIMBill Icon

The logon window will appear with the user name "Administrator" Enter the password you sent us with your registration; this will log you on in "Administrator" access level. To re login using "Administrator"

Type "Administrator" (Capital A) followed by your password.

Note: User names and passwords are case sensitive.

You can now setup usernames and passwords see section on setting up new users.

• Registering Slmblll Slmblll

Substitute Sheet License fees

Information and prices

If you are paying your license fees by credit card or bank transfer it is not required to print. If you are mailing a Cheque or draft please print out a copy of the registration form to enclose with your payment.

Upon receipt of this e-mail and cleared funds* we will e-mail you back a registration file with further instructions.

^Cleared unds

In the case of a credit Card, on us obtaining an authorization from the merchant. Normally immediate. In the case of a bank transfer. Upon receipt by our bank, free of commission and charges. In the case of a Bank Cheque or Cashiers Check. Upon receipt. In the case of a company or personal Cheque 3 business days after receipt for cheque drawn on Australian, New Zealand and South African Banks. In the case of a cheque drawn on a bank of any other Country. When cleared by our bank.

When you receive the registration file this must be run on each computer you sent us the installation serial number for. The same file is used for all computers and will only register the computer serial numbers and sim card numbers provided to us in the registration form. It is possible to add Computers and sim Cards at any time by rerunning the registration form and adding the new sim card ICCID's and Computer serial numbers. For security reasons the password selected in any subsequent registration forms must be the same as in the Initial Registration.

Slmblll Slmblll License fees • 13

Substitute Sheet (Rπlo 9Λ". DA /Λ T T

License Fees

For license fees please consult our web site WWW.SJmbill.CQm

The registration form will automatically calculate the license fees due, these fees subject to change at time of registration.

SIMBill - Starter Pack Includes

1 (One) Sim card reader

CD Rom Containing SIMBill program, SIMBill Messenger, SIMBill SIMBill Reports

Handbook

Licenses for 3 (Three) computers for SIMBill not including SIMBill Messenger licenses, SIMBill Reports licenses or Sim Card licenses.

Additional SIMBill Program Licenses

First 3 (Three) computers included with purchase of starter pack Additional computers require a once off license fee

SIMBill Messenger

Each computer requires a license

SIMBill SIMBill Reports

Each computer requires a license

Sim Cards

Each Simcard requires an annual license

Additional Sim Card Readers

Available on request

• License fees Slmblll Slmblll Users

Setting up passwords and user rights

Double click on the SIMBill Icon on your desktop.

The logon window will appear.

Enter Administrator as the user name

Enter your password in the password box (this is the password you sent in on your registration form)

Click "OK"

The screen will now have six icons down the left side Green picture of sim card reader used for "RENT SIM"

Slmblll Slmblll Users • 15 Red picture of sim card reader used for "RETURN SIM" Picture of a gear and a typed page used for "SETTINGS" Picture of a printed page with pen and? Used for "TARIFFS" Picture of multi printed pages used for "LOGS" Picture of faces used for "USERS"

FIRST Click on "USERS" the bottom Icon of faces.

Three Icons will appear on the top of the window 1^st New User 2^nd Delete User 3^rd User Properties.

A window will appear showing the Login name Password and Expiry date as well as 10 boxes with specific access rights.

Now click on New User

Enter a user name and password and expiry date or you can select never expires then assign access rights by selecting the box next to the rights you want to assign. You can create another password with full administrator rights by selecting all boxes as well as never expires.

Descriptions of User Rights a) Rent Sim

• Users Slmblll Slmblll This is a term used by us to describe the programming of a sim card with a tariff plan and credit limit While these are the only compulsory fields more customer and sim card information can also be stored. Each Sim must be programmed initially as un- programmed Sims will not work in the phone.

b) Return Sim

This is a term used by us to read the information off the sim card. This would include credit balance and itemized call data record of calls made, as well as any additional information that was stored at time of "rental".

These are the minimum access rights any user should have.

Rent Sim will enable the user to give out sim cards assign tariffs (if permitted in settings, otherwise a default tariff is assigned) Assign a credit limit and capture all additional customer and sim card information.

Return Sim will enable the user to read information off sim cards and print SIMBill Reports or a customer invoice, showing all charges and customer information.

c) Tariffs

This access right is only given to senior staff that are permitted to create new tariff plans or amend existing tariff plans. More information on this can be found under Creating/amending Tariff plans. For more infoπnation on how to create and save a tariff plan see " Creating tariff plans'"

d) Settings

This access right should only be given to senior staff that are permitted to change company information, tax rate or default tariff plans. For more information see "Entering default Settings^'"

e) Logs

This gives the user access to the log files created on every rental, return and SMS created.

For more information see "Managing and Exporting log files"

f) Add Credit (SMS)

This gives the user access to add credit to a sim card remotely over the air. This can be done with or without SMS Messenger See "Updating sim card by SMS"

Slmblll Slmblll Users • 17 g) Write Credit

This is the same as Add credit but overwrites instead of appending credit see "Updating sim cards by SMS".

h) Write Tariff

This allows the user to remotely amend the tariff plan on the sim card, over the air. This can be done without "SMS Messenger" More info see "Updating sim cards by SMS". This access requires the user also has access rights to "tariffs".

Once you have assigned the user rights and expiry click on "ok" then repeat until you have assigned all user rights. I iis must be done on each computer that the user will have access. Users will only see the Icons they have access to. You can change any user rights at any time with an Administrator password, which you must keep secure.

• Users Slmblll Slmblll Default settings

Entering the default settings

Click on the "settings"

Enter your company or branch name address telephone number and e-mail address. This can be different for each branch if you have external branches or agents. This will be the information that appears on all invoices logs and SIMBill Reports created by that computer.

On the right of the "settings"

Enter the COM port that the Mobile phone or Cellular modem is connected ( If connected if not leave blank)

Slmblll Slmblll Default settings • 19 Enter the SMSC number of the network you are in e.g. Australia +61415011501 South Africa +27829129 or New Zealand +6421600600

NB. If you have not activated SIMBill messenger and connected a Mobile Phone or Cellular modem to send messages you do not have to capture the SMSC or COM port. If you have activated SMS Messenger and installed a cellular phone or Cellular modem you must capture this infoπnation.

If required select a default tariff, if you select use default tariff this tariff will be used when renting out a sim without a choice of tariff plans. If not selected the user will get a list of available tariffs to allocate to that sim, even if the user does not have "tariff" user rights.

The next box is default "Deposit".

If you enter an amount of money in this box it will default to that amount on each rental, but give all users the option to change or remove it. An amount should only be entered in this box if you take a deposit of a usual amount on most rentals. This deposit will be deducted from the invoice total when the invoice is printed. This deposit is not a credit limit. A client could have a deposit of $1000 and a credit limit of only $100, the other $900 being security for a handset. In all cases the client will only be able to make calls up to the credit limit

The next box is the default "Credit Limit"

If you have a regular credit limit you give clients it is advisable to enter an amount into this field. As credit limit is the only mandatory field in the rental. If no amount is entered here you can assign a credit limit at time of rental.

The next box is "Rental Tariff-

Only enter an amount here if you charge a daily rental for Sim cards and handsets. If you enter an amount here or at time of rental a daily charge of this amount excluding GST or VAT will be charged on the customers invoice but not deducted from their credit limit.

The last box in this section is "GST- Here you must enter your GST or VAT rate. Expressed in decimal format i.e. 0.10 for 10%.

Reader Information

Select the COM port you have connected the sim card reader to. The type library and protocol may depend on which sim card reader you are using. For security reasons SIMBill will only operate on certain Sim card readers supplied by us. These setting are set correct by default to the reader supplied to you and should only need to be changed if you change to a different reader. For more information on setting for different readers visit our website www.simbill.com.

• Default settings Slmblll Slmblll Tariff plans

Creating new tariffs

This is the most critical part of your setup, as it is the program that re-tariffs the calls on the sim card used by your client. An error here can cost you money as you could undercharge or overcharge and have a disgruntled client, so pay particular attention to this section and check your tariff program before using it on clients.

Click on "Tariffs"

Four Icons will appear on the top of the window, New tariff plan

Slmblll Slmblll Tariff plans • 21 Open tariff plan Save tariff plan

Sort

Supplied with your program there are three sample tariff planes.

SA.bin - for uses in South Africa

AUS.bin - for uses in Australia

NZ.bin - for uses in New Zealand

Click on "Open Tariff Plan"

The above three options will appear select the file you wish to modify. For the purpose of this tutorial we will explain in detail the Aus.bin file.

You will see the above tariff table

Top line next to file name you will see "Seconds in Cycle" this is the billing ^* cycle you are billing in example 30 second or 60 seconds (these are your only two options) select 30 or 60

Next to that box is "Minimum Cycles" This is the minimum cycles per call charge i.e. you are billing in 30 second cycles with a minimum of one minute per call. In this case enter 2 under minimum cycles. If you have no minimum enter 1.

On the table the tariffs are numbered down the left margin. Next to each number you can enter one tariff.

The first box on the tariff table is "MCC " the next "MCN" A list of MCC's and MCN's are included in this file see "MOBILE COUNTRY, NETWORK and EXIT CODES"

The next box is the call Type; you have a choice of eight call types

"MO Call national", mobile originating call to a number in the same country as your home network

• Tariff plans Slmblll Slmblll "MT Call national", mobile terminating call. An incoming call while in the same country as your home network.

"MO Call International" mobile originating call to a country different to that of you home network.

"MT Call International" An incoming call when you are roaming that is logged into a network; of a foreign county.

And the same four choices apply for SMS. Text messages sent or received.

The next box is the barred box. You have two choices yes or no. If "no" is selected no calls of this type will be allowed.

The next is the pattern.

Here you will enter the different types of calls you are billing for.

The next box is "access fee" only applicable if you charge a one time setup or connection cost.

The last box is the "tariff". This is the amount that will be charged for that type of call per cycle as set up above 30seconds or 60 seconds. If the call is less than the minimum cycles entered above the minimum number of cycles will be charged.

Sample Tariff Plan

Lets enter a few tariffs to get the hang of programming tariffs.

For the propose of this example we will make VODAFONE AUSTRALIA our home network. The MCC (mobile country code) is 505 and the MNC (mobile network code) is ? (all networks within Australia) the Exit code to make an international call out of Australia is 0011.

This infoπnation will be dependent of the country you are in. E.g. New Zealand the MCC is 530 and South Africa is 655 the mobile network code can be entered as ? in all cases but if you want to restrict calls to a specific network in the country you can enter the MNC e.g. Vodafone Australia 03 , Vodacom South Africa 01

All this infoπnation is available for most GSM networks on this file see "Mobile country, network and exit codes"

Let's analyze the sample Aus.bin tariff plan and discuss how to amend tariffs.

Line 1 in the diagram above. In the call type MT SMS is selected this is Mobile Terminating SMS we have put question marks the MCC MNC and Pattern and have not entered any access fee or tariff.

This will allow free incoming SMS's anywhere in the world. If you wanted to restrict incoming to only Australia we would replace the question mark in the MCC to 505. Although there is no charge or no restrictions in this tariff line we will have to enter it as if the program dose not find an applicable tariff this type

Slmblll Slmblll Tariff plans • 23 of call will be barred. So even to allow free calls we have to program the call type as free.

Line 2. MO SMS , Here we have tariffed MO SMS for use while only in Australia at a rate of $0.76 by entering this in a Access files instead of the Tariff files this is a flat rate and no per cycle rate is applicable.

In line 3 we have again programmed MO SMS but instead of 505 in the MCC we have placed a Question mark and changes the tariff to $0.99 this will charge $0.99 if the MO SMS is sent while logged into any network anywhere in the world other then Australia.

Line 4. MT Call , While in Australia are free but again this has to be programmed in order to allow incoming calls in Australia.

Line 5 . MT Call While in New Zealand the different between these two is we have replaced the MCC with the New Zeeland country code 530 instead of 505 and imposed a charge.

Line 6. MT Call we have again replaced the MCC this time with a Question Mark meaning any Country then those programmed will pay an incoming charge in this case $4.00 per cycle. You can enter as many specific country codes and rates as you like, But make sure you have a wild card tariff that is a Question Mark in the Country code and this tariff should be high enough to cover the highest incoming roaming call rate.

Line 7-11. this deals with calls to specific numbers that are free if dilled while in Australia .

Line 12-25. this deals with International calls to specific countries at specified rates if called from Australia. Except Line 18

Line 18. This is a free call to a specific number

Line 26. This is calls to any other International number not already specified here we have added an access fee as well as a tariff the access fee will be a flag fall charge on connection and the per cycle tariff will be added to this.

Line 27-33. Examples of calls to specific numbers at various tariffs.

Line 34. This is the default of any local call in Australia not already programmed

Line 35. This is the default of any International call if dialed while roaming in New Zealand.

• Tariff plans Slmblll Simblll Line 36. This is the default cost of any local call within New Zealand while roaming in New Zealand.

Line 37. This is a free Emergency call dialed from any country in the world.

Line 38. This is the default call rate for any call made while roaming to any country not programmed.

Important Notes on tariffing.

You can add as many tariffs as you like as long as you keep within the 50 lines of available tariffs.

It's not important in which order you capture the tariffs, as the program will auto sort.

It is important to have wild card tariffs for every type of call and then program the exceptions to avoid barring unperformed calls.

You must always program a default of the six main groups. a. MO SMS b. MT SMS c. MO Call - Local d. MT Call - Local e. MO Call - International f. MT Call - While Roaming

Saving a tariff plan

Once you have created all the tariffs you require you can name and save this. To do this, click on the 3"¹ Icon from the left on top, picture of a computer and disk. This is the Save Tariff Plan Icon. A window will pop up with a path this is the default path for storing tariffs. You will be asked to enter a name for this Tariff Plan. You can call it any name you choose, Default Tariff, Rental Tariff, Special Tariff for VIP's ext.

If you have more than one computer, doing rental and returns, you must copy this tariff to all these computers. To copy, copy the entire sub directory onto a floppy disk then copy from this disk to the same directory on all the other computers. You must remember that if you make changes to any tariff plan you must copy the changes to all computers.

Once you have named and saved a tariff plan you can go back to Settings to make this a default tariff, if it is the only tariff you use.

Slmblll Slmblll Tariff plans • 25 RENTING SIMS

PROGRAMING THE SIM CARD

A sim card has to be "rented" before it will operate on the Simbill system. To do this you must first have created a tariff plan and set your default settings.

Place the sim card in the sim card reader and click on the green sim card reader icon (top left) If you have not entered a default tariff plan by checking the "use default tariff square" a list of available tariffs will appear for you to select one. If you have selected to use a default tariff or once you have selected a tariff the following customer Infoπnation window will appear.

The first line Ice id will be automatically read off the sim card.

The second line requires you to fill in the imei (serial number) of the cell phone you are going to use with this sim. This number is printed on the back of the phone under the battery or you can type " *# 06 # (star, hash, 06 hash) on the key pad of your cell phone and the serial number will be displayed on the screen of the phone. This will LOCK THE SIM CARD TO THIS PHONE. It will not be possible to use this sim on any other phone other than the number you entered here. Please make sure you do not make a mistake and test the sim in the phone when complete.

The msisdn is the mobile phone number attached to this sim card. If you have previously rented out this sim card the number will default to the last number used on this sim.

Simbill generates a unique agreement number for each transaction but you can overnight this to you own agreement or reference number.

The Customer name and address are optional infoπnation fields for invoice printing and reports. The credit card info is also optional.

The Deposit field is used only if the customer makes a cash deposit. This amount will credit on the customers invoice as a payment.

The credit limit is the amount of credit you are allowing for calls only on this rental. Daily charges such as phone rental are not deducted from the credit limit nor are any GST or Vat, so make provision for these charges when assigning a credit limit

Rental tariff will charge a daily charge of this amount on the invoice excluding any taxes. This is not deducted off the credit limit And will only be on full days, a phone rented and returned on the same date will not incur a rental charge.

Once you have completed the customer information click OK.

This information will be stored on the sim card. You will see a green line showing the progress until the card is written when the words "Sim Rented" will appear on the left of the bottom line. You can now remove the Sim card and place it in the mobile phone and test before supplying to customer.

RETURNING A SIM

Place the Sim card into the sim card reader and click on the red sim card reader icon. Second from the top on the left. The program will read the sim card and display a detailed invoice on the screen with a pop up message " Do you wish to make a payment or refund now?" You can skip this by clicking "no" and come back to this later by clicking the red return icon again.

If the customer is making a payment on return click yes and enter the amount and payment type then OK. This information is used in die reports program for cash and account control. You can change any of the customer's information such as address name telephone number etc. By clicking on the pad and pen icon on the top left

Slmblll Simbill RENTING SIMS . ?£

By proceeding with this registration you are deemed to have read, and agreed to, the terms and conditions of the license agreement, and acknowledged SIMBill 's patents and Copyright.

On the bottom of this screen you will see a serial number WRITE THISDOWNlf you are installing SIMBill on several computers each will have a unique serial number Write down all the serial numbers as you will need them to register.

Close the about window by clicking on the top right X then click on File and exit.

Simbill Simbill Registering • 5 You now have a screen with only one icon ( Simcard reader) if you do not have the ICCID numbers of your sim cards (required to complete the registration form) you can optain the ICCID numbers of each Simcard in the following way. ( You do not have to be logged in or registered to perform this function). a. Insert Simcard into card reader and click the icon b. Click on the green Add icon, This will automatically read the ICCID of the sim card and display the ICCID, for additional simcards just place new Simcard into reader and click Plus. A list of all your ICCID's will be displayed c. To remove any ICCID's you do not want to be listed select the ICCID and click the Red remove icon d. Once you have listed all the ICCID's save then to a file by clicking the save icon next to the Add icon, This file can be attached to your registration form by just typing see attached file in your list of ICCID's on the registration form.

To obtain the "SIMBill Messenger" product serial number

This serial number is the same as your SIMBill serial number On the main SIMBill program menu Click help , About and the serial number will be displayed.

To obtain the "SIMBill Reports" product serial number

Ifinstalled

Click on the SIMBill Reports Icon located in "Start , Programs, SIMBill reports. You will be asked for a registration key (You do not have the Key at this time). Above this is the serial number you will need to obtain the registration key write this down. You need to repeat this process on every computer you wish to operate SIMBill SIMBill Reports on, as the serial number will be different on each computer.

Reboot your computer to initialize the sim reader at any time prior to first use of the reader.

• Registering Simbill Simbill

The customer information will appear and allow you to edit certain fields only. Deposit and Credit limit cannot be edited.

To print an invoice click on the print icon, second from left on top. This will print an invoice. You can reprint any time before next rental by returning the sim and clicking on the print icon. After you have done a new rental on that sim this information cannot be retrieved from the sim card. You can retrieve all the information both the rental, return and call and payment data through the reports program at any time. All information is automatically saved and stored on the computer that did the rental or return. Please ensure that all return logs from branch locations are copied or imported to a central location for consolidated reports of all data.

° • RENTING SIMS Simbill Simbill Logs

Managing log files

Each time you do a RENTAL or RETURN or update a sim over the air by SMS a log is created of this transaction.

These logs are stored in the Logs directory C:\program files\SIMBill\log but can be accessed by selecting the Logs Icon on the mail screen of SIMBILL. To do this you must have user access to LOGS.

Logs are named by the date and time they were created as well as a prefix of RENT, RETURN or SMS to describe the transaction. Below is an example of a RENT log.

As you can see this gives all the infoπnation of that rental including time, date and user as well as a unique reference number or rental agreement number. Similarly a Return log (Pictured below) will have all the same information but

include the return date and time, location and user that did the return as well as all the call mformation including ALL Itemized billing, Also mcluded in the return log will be any payment made at time of return and methods of such payment Each call will be listed separately giving number dialed, duration and cost of each call, as well as a summary and totals

Below is an example of an SMS log, An SMS log is created each time a credit is added, Wπtten or taπff change over the air

These logs can be imported to any accounting program, database or spreadsheet from where you can create your own history.

We offer an integrated database and report writer SIMBill Reports that is included on your setup CD. If installed SIMBill Reports will automatically import all the Log files and give you a host of SIMBill Reports and keep history of all clients and calls. This will give you the ability to produce consolidated invoices, GST or VAT SIMBill Reports, reprint invoices, give a report of cost versus selling with percentage margins , reports on SMS updates , cash received by branch, and many more. For more information on SIMBill Reports, see "Registering SIMBill Reports".

SIMBILL Repots

The Report Menu

To open SIMBill Reports chck Start Programs SIMBill Reports

4 • SIMBILL Repots Slmblll Simbill SIMBill Reports Lite User Manual

Introduction

SIMBill Reports Lite is a comprehensive report writer for use with SIMBill and its associated products.

Utilizing your existing SIMBill data, this program creates useful reports for auditing and bookkeeping purposes, and incorporates advanced transaction searching capabilities to detect any potentially fraudulent usage.

To ensure you have access to the most up to date information, all of your SIMBill log files are automatically imported when you run the report writer.

There are eight reports that can be generated from your SIMBill data, all of which can be selected by clicking the appropriate tab in the main screen.

Date Ranges

While each report has its own individual options and features, all require a time period from which to obtain their results.

When selecting a time period for a report, you have the following two options:

• Monthly Range - allows you to select a range of whole months (i.e. July 2000 to June 2001). Only those months found in the SIMBill data will be displayed for convenience.

• Specific Range - allows selection of a specific date range (i.e. 05/06/2000 to 13/07/2001)

These two modes have been included to provide both convenience and flexibility. The Monthly Range allows reports to be generated over whole, monthly ranges.

The specific range is designed to allow more detailed, date specific ranges for advanced auditing purposes.

βtf • Introduction ~ ^" Simbill Simbill Report Sorting

Once generated, all reports can be sorted by various fields, including Date, Agent, Location, MSISDN and ICCID, depending on the specific report.

To sort by a specific column, click on the header of that column (i.e. Agent), and the report will automatically re-sort the information.

Printing

All eight reports can be printed by clicking the Print button, providing hard copies for auditing and bookkeeping purposes.

Report Exporting

The reports are exportable to a variety of formats for use with other database or billing systems. To export a report, simply click on the Export Report button and select a format.

Reports Available

The following is a listing of all available reports and the features of each:

GST/VAT Report

Generates a report of total income and any tax charged for a specified period. This report is often necessary to ascertain total tax liabilities for the income generated.

• Summary Report - provides a basic breakdown of income into revenue and tax charged.

• Detailed Report - provides the same details as the summary, along with a breakdown listing of each individual income transaction for the period.

¥1

?6 • GST/VAT Report Simbill Simbill Total Invoiced Report

Generates a report of total income divided into individual categories, as well as any tax charged for a specified period. This report determines your actual sources of income, reporting both rental and call charges.

• Summary Report - provides a basic breakdown of income into call charges, rental charges and tax charged.

• Detailed Report - provides the same details as the summary, along with a breakdown listing of each individual income transaction for the period.

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Simbill Simbill Total Invoiced Report • }& SMS Report

Generates a report of all over-the-air SMS Updates sent in a specified period. These updates allow various changes to be made to the SIM card mid-rental, and therefore may affect the final credit limit.

There are several options for transaction searching. These are:

• All transactions - report all SMS transactions

• Read Credit - report all messages that queried a SIM's credit limit

• Write Credit - report all messages that wrote a new credit limit to a SIM

• Add Credit - report all messages that added credit to a SIM

• Write Tariff - report all messages that wrote a tariff update to a SIM

Rental/Return Report

This report allows you to retrieve details about specific rentals or returns for a certain period. There are two main search options for this report, being:

• Rentals - generates a Rental Report. Details include individual rental dates, credit limits and daily rental tariff

• Returns - generates a Return Report. Details include individual rental and return dates, total rental charges, total call charges, total GST/VAT charged (if applicable)

The report may be generated from the following fields:

• All Accounts - report all transactions

• MSISDN - report transactions with selected MSISDN(s)

• ICCID - report transactions with selected ICCID(s)

• Agent - report transactions by selected Agent(s)

Invoice Re-Printing

Simbill Slmblll Rental/Return Report • $K JP Invoices may be re-printed for accounts that have a matching Return Log, and is therefore not possible for Rental Logs.

Individual or group invoices can be re-printed by highlighting the required accounts and clicking Generate Invoice. This feature allows a group of invoices for a specified period to be sent to larger account holders for their own internal bookkeeping.

*1 tVi. . Sales Report Simbill Simbill Sales Report

Generates a report about total income received at time of return. Details of cash and credit card payments are available, broken down into individual locations and agents for auditing purposes.

Location - generate report for selected Location(s) Agent - use Agent(s) at selected Location(s)

Network Calls Report

Generates a report of total network charges for a range of MSISDNs over a specified period, as well as the numbers dialled, call durations and network references.

This is where the total cost of calls charged to you by your network can be ascertained.

This is the Import Calls button

Firstly a Network Call Log file must be specified. Click on the Import Calls Button, and select a source file. Network logs may be stored in any order or location, however they need to be imported before any Network reports are generated.

When generating the Network Calls Report, the following must be specified:

• MSISDN - select a single number or an entire range from which to extract costing information and call details

All Networi Call Logs must be in the following comma-delimited format:

•4f • Network Calls Report Simbill Slmblll MSISDN

Number Dialled

Date (YYYY-MM-DD or YYYY/MM DD)

Time (24hr)

Duration (seconds)

Cost (i.e. 2.45, NOT $2.45)

Reference

Please note that the format of your Network file must be the same as this one:

6421378575,0011642170070,2001-04-20,22 19,173.0,2.35,53011100423118 6421378575,0011642170070,2001-03-15,20 09, 61.0, 0.89, 530011100423118 6421378575,0011642170070,2001-03-24,21 09,128.0,5.64,530011100423118

There may or may not be a plus (+) in front of the MSISDN. i.e. +6421378575 or 6421378575 are both acceptable.

Profit/Loss Report

Generates a report of total costs and income for a selected range of MSISDNs by comparing Network call charges to Return Logs.

Select the Network Log file to use by clicking the import button and selecting the appropriate file. (See Network Calls Report for more information on Network Call Logs and their foπnat.)

This report allows you to search by:

MSISDN - select a single number or an entire range from which to extract costing infoπnation, income levels and total profit.

■* β • Profit/Loss Report Simbill Slmblll Call Usage Report

This comprehensive report provides advanced call tracing facilities for accounting and security purposes. The reports are generated using the call data generated at time of return from each account in SIMBill. There are four available searches:

• All calls TO this MSISDN - this report show all calls made to this MSISDN from all other accounts

• All calls FROM this MSISDN - this report shows all calls made from this account

• Anyone who CALLED this number - this report shows all accounts that dialled this number

• Anyone who RECEIVED this number - this report shows all accounts that received any calls from this number

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Simbill Simbill Call Usage Report • jVf SMS

Updating files by SMS over the air

You can update sim cards over the air by SMS with the SIMBill program.

To do this you must have SMS on your user level. SIMBill messenger and a wasp modem or Nokia data suite and phone installed.

All over the air updates require an SMS to be sent. For more information on sending SMS's please see section "SMS Messenger".

Click on the SMS menu option in the SIMBill window. A list of two options will pop down.

ADD CREDIT this allows you to append credit to the existing credit available.

WRITE CREDIT this will overwrite the credit balance to this amount instantly. You could also use this to overwrite the credit to 0.00, barring any outgoing calls

First try "ADD CREDIT

Click SMS and select ADD Credit the following screen will appear

Enter the mobile number you are updating in the international format + Country code followed by number e.g. 0414141414 would be entered as +61414141414 in Australia.

You will also be asked for the ICCID number of the sim (we work on sim numbers) . If you do not know the ICCID number just look at any log file of that mobile number.

Enter (or paste) the ICCID number and click on "OK"

You will then be asked for an amount. Enter the amount you wish to add, and click on "OK". A Message has been created that will, automatically be transmitted with out any further action on your part , and a log file created, provided you have licensed SIMBill messenger and have connected a cellular modem of phone to your computer see section SIMBill Messenger.

If you have not resisted SIMBill Messenger and attached a cellular phone or Wasp modem to your computer the message will not automatically be sent

If the message is sent more than once it will only be credited once, if the message is sent to the incorrect sim or phone it will not be credited.

If we click on WRITE CREDIT it is the same as ADD CREDIT except the amount requested will be overwritten an the new credit balance and not added to the existing balance. With this you can remove credit from the phone by sending an amount of 1.00.

Simbill Simbill SMS . jrf Sending SMS's

Updating Sim card over the air

SIMBill Messenger is only method of sending SMS's to update credit balances. If you are going to be using this feature, we suggest purchasing SIMBill Messenger. Once installed all SMS messages will be automatically sent with no action on your part, just create the SMS as described in 5 above, the rest is automated.

SMS Messenger

Installing SMS Messenger

SMS Messenger is automatically installed when you install SIMBill to activate it all you need to do is specify license SMS Messenger on your registration form.

You will need a Wasp cellular modem Available from you SIMBill dealer.

When you receive the registration file that is copied onto your computer this will activate SIMBill Messenger on your system with no additional installation.

Included with SIMBill messenger is SMS Buddy. This enables you to send any SMS to any mobile phone from your computer. You do not need an Internet connection for this.

Network Codes

Network & Country codes

Note: Exit codes are the prefixes you will dial from a country to make an international call e.g. Australia 0011 South Africa 09.

Country Operator name Network code Tel to customer service Frequency Exit Code

Albania AMC 276 01 900

Algeria * AMN 603 01 900 00

Amer.Samoa * Blue Sky 544 11 1900 1

Andorra STA-Mobiland 213 03 Int + 376 824 115 900 19

Antigua * Apua PCS 1900 00

Armenia Armentel 283 01 900 00

Australia Optus 505 02 Int + 612 9342 6000 900 0011

Telecom/Telstra 505 01 Int + 61 18 01 8287 900/1800 0011

Vodafone 505 03 Int + 61 2 9415 7236 900 0011

* One. el 505 08 1800 0011

Austria Mobilkom Austria 232 01 Int + 43 664 1661 900/1800 00 ax.mobil. 232 03 Int + 43 6762000 900/1800 Vienna 900

ConnETC Austria 232 05 Int + 43 158187300 1800 00

* Telering 1800 00

Azerbaidjan Azercell 400 01 Int + 994 12 98 28 23 900 810

JV Bakcell 400 02 900 810

Bahrain Batelco 426 01 Int + 973 885557 900 00

Bangladesh Grameen Phone Ltd 470 01 900 00

* TM International 470 02 Int + 88 02 9885467 900 00

Sheba Telecom 900 00

Belarus * Velcom 257 01 900 810

Belgium Proximus 206 01 Int + 322205 4912 00

Moblstar 206 10 Int + 32 95 95 95 00 00

KPN Orange 206 20 00

Benin * Libercom 616 01 900 00

* Spacetel 900 00

* Telecel 900 00

Bolivia * Nuevatel 1900 00

Bosnia PTT Bosnia 218 19 99 * Eronet 900 99

* Mobilna 218 05 900 99

Botswana Mascom Wireless 652 01 900 00

* Vista Cellular 652 02 900 00

Brunei DSTCom 528 11 900 00

Bulgaria MobilTel AD 284 01 Int + 359 88 500031 900 00

Burkina Faso*OnaTel 613 01 900 00

Burundi * Safaris 900 00

* Spacetel 900 00

* Telecel 900 00

Cambodia CamGSM 456 01 900 00

Cambodia Samart 456 02 900 00

Cambodia Shinawatra 1800 00

Cameroon PTT Cameroon Cellnet 624 01 900 00

* Mobilis 624 02 900 00

Cape Verde Cabo Verde Telecom 625 01 0

Canada Microcell 302 37 011

Chile Entel Telefonia 00

China * China Telecom 460 00 00

China Unicom 460 01 00

Congo African Telecoms 0 Congolaise Wireless 0

Croatia HR Cronet 219 01 Int + 385 14550772 99

Vipnet 219 10 99

Cyprus CYTA 280 01 Int + 357 2 310588 00

Czech Rep. Eurotel Praha - 230 02 Int + 420 2 6701 6701 00

Radio Mobil 230 01 Int + 420 603 603 603 00

* OSKAR 230 03 00

Denmark Sonofon 238 02 Int + 45 8029 2929 900 00

Tele Danmark Mobil 238 01 Int + 45 8020 2020 900 00

Mobilix 238 30 Int + 45 8040 4080 1800 00

Telia 238 20 Int + 45 8010 1010 1800 00

Egypt MobiNil 602 01 900 00

Click GSM 602 02 900 00

Estonia EMT 248 01 Int + 372 6 397130 800

Radiolinja Eesti 248 02 Int + 372 6 399966 800

Q GSM 248 03 800

Ethiopia ETA 636 01 00

Faroe Isl. Faroese Telecom 009

Fiji Vodafone 542 01 Int + 679 312000 05

Finland Radiolinja 244 05 Int + 358 800 95050 900 990

Sonera 244 91 Int + 358 800 17000 990

Alands Mobiltele on 244 05 990

Telia 244 03 Int + 358 800 41 1041 990

Finnet 244 09 Int + 358 800 94000 990

LHnnen .Puhelin 244 09 990

Helsingin Puhelin 244 09 Int + 358 9 500 100 990

France France Telecom 208 01 Int + 33 1 44 62 14 81 900 00

SFR 208 10 Int + 33 1 44 16 20 16 900 00

Bouyques Telekom 208 20 Int + 33 1 46 10 86 14 1800 00

Fr.Polynesiai Tikiphone 547 20 00

Fr. .Indies Ameris 340 01 Int + 590 93 27 47 00

Georgia Superphone 810

Geocell 282 01 810

Magticom 282 02 810

Germany Dl, DeTeMobil 262 01 Int + 49 511 961 0171 900 00

D2, Mannesman.. 262 02 Int + 49 172 1212 900 00

E-Plus Mobilfunk 262 03 1800 00

Viag Interkom 262 07 Int + 49 179 55 222 900/1800 00

Ghana Franci Walker Ltd 00

ScanCom 620 01 00

Gibraltar GibTel 266 01 Int + 350 58 102 000 900 00

Greece Panafon 202 05 Int + 30 94 400 122 900 00

STET 202 10 Int + 30 93 333 333 900 00

Cosmote 202 01 Int + 30 1 680 8950 1800 00

Greenland * Tele Greenland 290 01 900 009

Guam * Guam Wireless 1900 001

Guinea * Telecel 611 900 00

_* Mobilis 611 01 900 00

Lagui 611 02 900 00

Hong Kong HK Hutchison 454 04 900/1800 001

SmarTone 454 06 Int + 852 2880 2688 900/1800 001

Telecom CSL 454 00 Int + 852 2888 1010 900/1800 001

New World PCS 454 10 1800 001

Sunday 454 16 1800 001

Peoples Telephone 454 12 001

Hungary Pannon GSM 216 01 Int + 36 20 9 654 062 900 00

Westel 900 216 30 Int + 36 30 9 303 100 900 00

_* Primatel/Vodafone 216 70 900/1800 00

Iceland Post £ Simi 274 01 Int + 354 800 6330 900/1800 00

TAL 274 02 900 00

Jk_ G • Network Codes Simbill Simbill

Madagascar Sacel 646 03 16

Madacom 646 01 Int + 261 2022 66055 16

SMM 646 02 16

Malawi TNL 650 01 101

Malaysia Celcom 502 19 900 007

Maxis 502 12 900 007

TM Touch 502 13 1800 007

Time 502 17 1800 007

Digi Telecom 502 16 1800 007

Malta Telecell 278 01 900 00

Marocco O.N.P.T. 604 01 Int + 212 220 2828 900 00

Mauritius Cellplus 617 01 Int + 230 4335100 900 00

Moldova Voxtel 810

Monaco Itineris 208 01 Int + 33 1 44 62 14 81 900 19

SFR 208 10 Int + 33 1 44 16 20 16 900 19

Office des Telephones 19

Mongolia MobiCom

Montenegro Pro Monte 220 02 99

Mozambique Telecom de Mocambique 634 01 00 T.D.M GSM1800 00

Namibia MTC 649 01 Int + 264 81 121212 00

Netherlands PTT Netherlands 204 08 Int + 31 6 0106 900 00

Libertel 204 04 Int + 31 6 54 500100 900 00

Telfort Holding NV 204 12 00

Ben 204 16 00

Dutchtone 204 20 00

New Caledonia Mobilis 546 01 00

New Zealand Vodaphone NZ 530 01 900 00

Nigeria _* United Net 1800 009

_* Africell 1800 009

_* Celia 621 03 900/1800 009

_* Comm Invest 900 009

_* Integrated Mobile 900/1800 009

_* Nigerian Mobile 900 009

_* Reliance 1800 009

Norway Netcom 242 02 Int + 47 92 00 01 68 900/1800 00

TeleNor Mobil 242 01 Int + 47 22 78 15 00 900/1800 00

Oman General Telecoms 422 02 900 00

Palestinia _* Jawwal 425 05 900 00

Pakistan Mobilink 410 01 Int + 92 51 273971-7 900 00

_* Pak Telecom 900 00

Papua Cellnet 310 01 900 05

Philippine! 5 Globe Telecom 515 02 Int + 63 2 813 7720 900 00

Islacom 515 01 Int + 632 1457000 900 00

_* Smart 515 03 Int + 63 2 888 llll 900/1800 00

Poland Plus GSM 260 01 Int + 48 22 607 16 01 900/1800 00

ERA GSM 260 02 900/1800 00

IDEA Centertel 260 03 900/1800 00

Pqz-tugal Telecel 268 01 Int + 351 931 1212 900/1800 00

TMN 268 06 Int + 351 1 791 4474 900/1800 00

Optimus 268 03 900/1800 00

Qatar Q-Net 427 01 Int +974-325333/400620 900 0

Romania MobiFon 226 01 Int + 40113022222 900 00

MobilRom 226 10 Int + 40112033333 900 00

_* Cosmorom 900/1800 00

Russia Mobile Tele ... Moscow 250 01 Int + 7 095 915-7734 900 810 United Telecom Moscow 900 810

NW GSM, St. Petersburg 250 02 Int + 7 812 528 4747 900 810

Dontelekom 250 10 900 810

_* JSCKuban 250 13 900 810

BM Telecom 250 07 900 810

_* Beeline 250 99 Int + 7 095 258 8888 900/1800 810

Extel 250 28 Int + 7 0112 5530 60 900 810

Far Eastern Cell 250 12 900 810

_* Baykal West 900 810

_* Ermak RMS 250 17 900 810

_* Gorizont 900 810

_* SCS Rus 250 05 900 810

_* NCC 250 03 900 810

_* OAO 1800 810

_* Primtelefone 1800 810

_* Uraltel 250 39 900 810

_* North Caucasian 250 44 900 810

ϋ*

Network Codes Slmblll Slmblll * XXI 250 93 900/1800 810 * Udmurtia 900 810

* Smarts 250 07 900 810

Rwanda * Rwandacell 635 10 900 00

San Marino Omnitel 222 10 Int + 39 349 2000 190 900/1800 00

Telecom Italia Mobile 222 01 Int + 39 339 9119 900/1800 00

* Wind 222 88 Int + 39 320 5000 158 900/1800 00

* Blu 222 98 1800 00

SaudiArabia Al Jawal 420 01 900 00

EAE 420 07 900 00

Senegal Sonatel 608 01 900 00

* Sentel 608 02 900 00

Seychelles SEZ SEYCEL 633 01 900 0

Airtel 633 10 900 0

Sierra Leone*Celtel 900 0

Singapore Singapore Telecom 525 01 Int + 65 738 0123 900 001

MobileOne 525 03 900 001

* Sing Tel 1800 525 02 1800 001

* Starhub 525 05 1800 001

Slovak Rep Eurotel 231 02 Int + 421 903 903 903 900/1800 00

Globtel 231 01 Int + 421 905 905 905 900/1800 00

Slovenia Mobitel 293 41 Int + 386 61 131 30 33 900 00

* SI.Mobil 293 40 Int + 386 61 1440 404 900 00

Somalia * Barakaat 637 01 900 00

South Africa MTN 655 10 Int + 27 11 445 6001 900 09

Vodacom 655 01 Int + 27 82 111 900 09

Sri Lanka MTN Networks Pvt Ltd 413 02 00

Spain Airtel 214 01 Int + 34 607 123000 900 00

* Telefonica Spain 214 07 Int + 34 900 100909 900 00

* Amena 214 03 Int + 34 656 001470 1800 00

Sudan Mobitel 634 01

Swaziland 00

Sweden Comviq 240 07 Int + 46 586 686 10 900 009

Europolitan 240 08 Int + 46 708 22 22 22 900 009

Telia Mobile 240 01 Int + 46 771 91 03 50 900 009

Switzerland* Swisscom 900 228 01 Int + 41 62 28 61 212 900 00

* Swisscom 1800 228 01 Int + 41 62 28 61 212 1800 00 diAx mobile 228 02 00

Orange 00

Syria SYR MOBILE 417 09 00

Taiwan LDTA 466 92 Int + 886 932 400821 900 002

Mobitai 466 93 Int + 886 931 413131 002

TransAsia 466 99 002

TWN 466 97 002

Tuntex 466 06 Int + 886 938 749104 002

KG Telecom 466 88 Int + 886 938 348404 002

FarEasTone 466 01 Int + 886 931 000099 002

Chunghwa 466 11 002

Tanzania Tritel 640 01 900 000

-Thailand TH AIS GSM 520 01 Int + 66 2 299 6440 900 001

Total Access Comms 520 18 1800 001

WCS 520 10 001

Hello 520 23 1800 001

Tunisia Tunisian PTT 605 02 00

Turkey * Telsim 286 02 Int + 90 212 448 75 75 900 00

Turkcell 286 01 Int + 90 212 313 0000 900 00

UAE UAE ETISALAT-G1 424 01 900 00

UAE ETISALAT-G2 424 02 Int + 971 4004 101 900 00

Uganda Celtel Cellular 641 01 900 010 MTN 641 10 010

UK Cellnet 234 10 Int + 44 753 504548 900 00

Vodafone 234 15 Int + 44 836 1191 900 00

Jersey Telecom 234 50 Int + 44 1534 882 512 900 00

Guernsey Telecom 234 55 900 00

Manx Telecom 234 58 Int + 44 1624 636613 900 00

One20ne 234 30 Int + 44 7958 121121 1800 00

Orange 234 33 Int + 44 973 100150 1800 00

Ukraine Mobile comms 255 01 810

Golden Telecom 255 05 810

Radio Systems 255 02 810

Kyivstar JSC 255 03 810

USA Bell South 310 15 1900 011

Sprint SpETC rum 310 02 1900 011

Voice Stream 310 26 1900 011

Aerial Comms. 310 31 1900 011

Omnipoint 310 16 1900 011

Powertel 310 27 1900 011

Wireless 2000 310 11 1900 011

_* Pacific Bell 1900 011

_* Airadigm Int + 920 687 2111 1900 011

Uzbekistan Daewoo GSM 434 04 810

Coscom 434 05 810

Buztel 434 01 Int + 7 3712 320 648 810

Vatican Cmnitel 222 10 Int + 39 349 2000 190 900/1800 00

Telecom Italia Mobile 222 01 Int + 39 339 9119 900/1800 00

_* Wind 222 88 Int + 39 320 5000 158 900/1800 00

_* Blu 222 98 1800 00

Venezuela Infonet 734 01 900 00

_* Digitel 734 02 900 00

Vietnam MTSC 452 01 00

DGPT 452 02 00

Yugoslavia _* Mobtel BK-PTT 220 01 Int + 381 63 9868 99

Promonte 220 02 Int + 381 81 9898 99

_* Telekom Serbia 220 03 Int + 381 64 789 99

Zaire African Telecom Net 00

Zambia _* Zamcel 00

* Telecel 00

Zimbabwe NET*ONE 648 01 00

_* Telecel 648 03 00

_* Econet 648 04 00

Trouble shooting

Most common problems

For any help or problem please e-mail help@,simbill.com and we will reply promptly.

Trouble shooting

Most common problems.

When you try to log in you get the message "Program expired".

Cause.

Either the expiry date has arrived and you did not renew or

The settings on your computer have changed or

You have installed a new hard drive on your computer.

Action

E-mail us the problem together with the serial number of that program and your password, to get the serial number. Open SMBill click on help then about, the serial number will be displayed. We will send you a new registration file by e- mail. When you receive this file just double click it and the problem will be solved.

When you insert a sim card you get the message "unregistered Sim Card"

Cause

You have received new Sim Cards and not registered them.

Action

Insert the CD supplied click on the registration Icon and add the new Sim Card ICCID numbers and submit to us, we will send you a new registration file, to install just click on it and the new sim will now be working.

£

Slmblll Simbill ~~ Trouble shooting • I Glossary of Terms

WAN

Wide area network

LAN

Local area network

CD

Compact Disk

MSISDN

Mobile Station Integrated Services Digital Network

ICCID

Integrated Circuit Card ID

+

Symbol for international call, country code or exit code

MT

Mobile Terminating

MO

Mobile Originating

MNC

Mobile Network Code

MCC

Mobile Country Code

VAT

Value added Tax

GST

Goods and Services Tax

SMS

Short Message Service

Sim

Subscriber Identity Module

PC

Personal Computer

SA • Glossary of Terms Slmblll Simbill PAYMENT OF LICENCE FEES 15 Printing 30, 39, 43 Profit/Loss Report 48

Index PROGRAMING THE SM CARD 29

Reader Information 22

REGISTERING SIMBill SOFTWARE 9

Rental/Return Report 43

RENTING SMS 29

Report Exporting 39

Report meune 36

Report Sorting 39

Reports Available 40

RETURNING A SM 31

ADD CREDIT 19, 42, 51-53, 51-53 Additional Sim Card Readers 16

Sales Report 44 sample tariff plan 25

Call Usage Report 49 SETING UP THE PROGRAM 14

Click on the SMBill Icon 4, 11-14, 11-14, 17 Setting up passwords and user rights 1

CONFIGURING SIMBILL MESSENGER 6, 11, Sim Cars 16

16 SMBill - Starter Pack Includes 16 Creating new tariffs 23 SIMBiU Reports 6, 11, 16, 35

SMS Report 42

Descriptions of user rights 18

The Report Menu 36

TO NAME AND SAVE A TARIFF PLAN 27

Total Invoiced Report 41

Entering the default settings 21

U

Updating Sim card over the air 55

GST/VAT Report 40

I

INSTALLATION 4, 9, 15

License Fees 10-12, 15

M

Managing log files 33 Most common problems 63

N

Network Calls Report 46, 48 Now click on New User 18

Claims

CLAIMS:

1. A method of billing the usage of mobile telephones comprising the steps of:

(a) entering a user program onto a SIM card, (b) supplying a hirer with the programed SIM card and software required for rendering accounts and controlling the use of the mobile telephones upon the termination of a hire period.

2. A method as claimed in claim 1 wherein the software enables the hirer or to set tariffs and credit limits, independently of network suppliers.

3. A method as claimed in claim 1 the user program and software enables the hirer to add or deduct credit over the air using SMS systems.

4. A method as claimed in claim 1 wherein the user program provides the hirer with the ability to;

(a) create and alter credit limits, (b) store customer information,

(c) set tariffs for calls,

(d) block disallowed calls.

5. A method as claimed in claim 4 wherein the user program provides the hirer with the ability to allow free calls at its discretion.

6. A SIM card resident cellular phone billing system for performing the method of any one claims 1 to 5 the system comprising;

(a) a host processor unit having a P.C. application, and

(b) a SIM card reading apparatus adapted to access and applet associated with the SIM card, characterised in that the host ^* processor at point of issue is programmable using the P.C. application to control the use of a cellular phone and on return of the cellular phone to its point of issue, and re entry of the SIM card to the SIM card reader, to read the SIM card and generate information as to its usage.

7. A billing system as claimed in claim 6 wherein the program of the host processor can transfer information on call costs to the SIM card.

8. A billing system as claimed in claim 6 or 7 wherein the program of the host processor can transfer information relating to the telephone user to the SIM card.

9. A billing system as claimed in claim 6 wherein the program of the host processor can read information stored on the SIM card relating to calls made, numbers dialed and tariffs associated with the calls.

10. A billing system as claimed in any one of claims 6 to 9 including . a cellular phone modem which enables over the air programming and adding or amending credit balances of a SIM card.