WO2001074041A8 - Unified messaging system - Google Patents

Unified messaging system

Info

Publication number
WO2001074041A8
WO2001074041A8 PCT/US2001/010400 US0110400W WO0174041A8 WO 2001074041 A8 WO2001074041 A8 WO 2001074041A8 US 0110400 W US0110400 W US 0110400W WO 0174041 A8 WO0174041 A8 WO 0174041A8
Authority
WO
WIPO (PCT)
Prior art keywords
caller
subscriber
integrated messaging
messaging systems
processing system
Prior art date
Application number
PCT/US2001/010400
Other languages
French (fr)
Other versions
WO2001074041A3 (en
WO2001074041A2 (en
Inventor
Robert P Poche
Robert D Bybee
Original Assignee
Satellink Communications Inc
Robert P Poche
Robert D Bybee
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Satellink Communications Inc, Robert P Poche, Robert D Bybee filed Critical Satellink Communications Inc
Priority to AU2001249702A priority Critical patent/AU2001249702A1/en
Publication of WO2001074041A2 publication Critical patent/WO2001074041A2/en
Publication of WO2001074041A3 publication Critical patent/WO2001074041A3/en
Publication of WO2001074041A8 publication Critical patent/WO2001074041A8/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/44—Augmented, consolidated or itemized billing statement or bill presentation
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/41—Billing record details, i.e. parameters, identifiers, structure of call data record [CDR]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/49—Connection to several service providers
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/58—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP based on statistics of usage or network monitoring
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/5307—Centralised arrangements for recording incoming messages, i.e. mailbox systems for recording messages comprising any combination of audio and non-audio components
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H04M3/53333—Message receiving aspects
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/56—Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/60—Medium conversion
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/45—Aspects of automatic or semi-automatic exchanges related to voicemail messaging
    • H04M2203/4536—Voicemail combined with text-based messaging
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/01—Details of billing arrangements
    • H04M2215/0104—Augmented, consolidated or itemised billing statement, e.g. additional billing information, bill presentation, layout, format, e-mail, fax, printout, itemised bill per service or per account, cumulative billing, consolidated billing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/01—Details of billing arrangements
    • H04M2215/0164—Billing record, e.g. Call Data Record [CDR], Toll Ticket[TT], Automatic Message Accounting [AMA], Call Line Identifier [CLI], details, i.e. parameters, identifiers, structure
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/01—Details of billing arrangements
    • H04M2215/0188—Network monitoring; statistics on usage on called/calling number
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/46—Connection to several service providers

Abstract

An improved message processing system for processing personal communications messages is provided. The improved message processing system provides integrated messaging systems which are located to allow callers to access the integrated messaging systems using local telephone calls and to otherwise provide decentralized services and an enhanced service platform (730) located remotely from the integrated messaging systems to provide centralized services. The improved message processing system provides centralized conference call, facsimile service, text-to-speech conversion, and other services centrally at a reduced cost to the subscriber. The integrated messaging systems and the enhanced service platform (730) communicate over temporary dial-up connections (732) and also low speed data networks (721). In addition, the integrated messaging system also enables a subscriber to selectively block messages before they are received in order to avoid costs associated with unwanted messages or calls. The unwanted messages are selectively blocked based on the location of the caller, the type of equipment that the caller is using, or the location of the caller and the type of equipment used by the caller. The selective blocking feature may be overridden by the subscriber as well as dynamically altered by the subscriber.
PCT/US2001/010400 2000-03-29 2001-03-29 Unified messaging system WO2001074041A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU2001249702A AU2001249702A1 (en) 2000-03-29 2001-03-29 Unified messaging system

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US53805400A 2000-03-29 2000-03-29
US09/538,054 2000-03-29

Publications (3)

Publication Number Publication Date
WO2001074041A2 WO2001074041A2 (en) 2001-10-04
WO2001074041A3 WO2001074041A3 (en) 2002-08-15
WO2001074041A8 true WO2001074041A8 (en) 2003-11-06

Family

ID=24145252

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2001/010400 WO2001074041A2 (en) 2000-03-29 2001-03-29 Unified messaging system

Country Status (2)

Country Link
AU (1) AU2001249702A1 (en)
WO (1) WO2001074041A2 (en)

Families Citing this family (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7146320B2 (en) 2002-05-29 2006-12-05 Microsoft Corporation Electronic mail replies with speech recognition
US6999758B2 (en) 2003-05-06 2006-02-14 Ocmc, Inc. System and method for providing communications services
ATE543316T1 (en) 2003-12-05 2012-02-15 Research In Motion Ltd DEVICE AND METHOD FOR CONTROLLING UNSOLICITED TRAFFIC DESIGNED FOR A WIRELESS COMMUNICATIONS DEVICE
US8103253B2 (en) * 2005-09-22 2012-01-24 Cisco Technology, Inc. System and method for transmitting messages to a wireless communication device
US7760865B2 (en) 2006-11-17 2010-07-20 Microsoft Corporation Escalation from a conversation to a conference

Family Cites Families (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE4314113A1 (en) * 1993-04-29 1994-11-03 Sel Alcatel Ag Call routing method and telecommunications terminal therefor
US5689550A (en) * 1994-08-08 1997-11-18 Voice-Tel Enterprises, Inc. Interface enabling voice messaging systems to interact with communications networks
WO1997020423A1 (en) * 1995-11-29 1997-06-05 Bell Communications Research, Inc. A system and method for automatically screening and directing incoming calls

Also Published As

Publication number Publication date
WO2001074041A3 (en) 2002-08-15
AU2001249702A1 (en) 2001-10-08
WO2001074041A2 (en) 2001-10-04

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