WO2001073648A2 - Procede, systeme et support de stockage pour mesurer la livraison d'un produit - Google Patents

Procede, systeme et support de stockage pour mesurer la livraison d'un produit Download PDF

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Publication number
WO2001073648A2
WO2001073648A2 PCT/US2001/006624 US0106624W WO0173648A2 WO 2001073648 A2 WO2001073648 A2 WO 2001073648A2 US 0106624 W US0106624 W US 0106624W WO 0173648 A2 WO0173648 A2 WO 0173648A2
Authority
WO
WIPO (PCT)
Prior art keywords
delivery
product
date
requested
customer
Prior art date
Application number
PCT/US2001/006624
Other languages
English (en)
Inventor
Petrus Cornelius A. M. Van Abeelen
James Peterson
Peter R. Walker
Wayne M. Hewett
Raymond F. Kolberg
Peter J. Campo
Hendrik Theodorus Van De Grampel
Elena K. Edwards
Original Assignee
General Electric Company
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by General Electric Company filed Critical General Electric Company
Priority to AU2001239973A priority Critical patent/AU2001239973A1/en
Publication of WO2001073648A2 publication Critical patent/WO2001073648A2/fr

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management

Definitions

  • the invention relates to product delivery and in particular to a method, system and storage medium for tracking product delivery and determining product delivery statistics.
  • customer satisfaction is crucial to the success of any ente ⁇ rise.
  • a key source of customer dissatisfaction is errors in delivering products to the customer.
  • a customer requires a product delivered on a requested date and often at a requested time.
  • the ability to meet this requested delivery date is important in maintaining customer satisfaction.
  • Products arriving at the customer prior to the requested delivery date can result in storage problems for the customer who lacks space to store the product.
  • Products arriving at the customer after the requested delivery date can cause delays in the customer's business. Accordingly, meeting the requested delivery date is crucial to maintaining customer satisfaction.

Landscapes

  • Business, Economics & Management (AREA)
  • Engineering & Computer Science (AREA)
  • Economics (AREA)
  • Quality & Reliability (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Human Resources & Organizations (AREA)
  • Marketing (AREA)
  • Operations Research (AREA)
  • Development Economics (AREA)
  • Strategic Management (AREA)
  • Tourism & Hospitality (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
PCT/US2001/006624 2000-03-29 2001-03-01 Procede, systeme et support de stockage pour mesurer la livraison d'un produit WO2001073648A2 (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU2001239973A AU2001239973A1 (en) 2000-03-29 2001-03-01 Method, system and storage medium for measuring product delivery

Applications Claiming Priority (4)

Application Number Priority Date Filing Date Title
US19292700P 2000-03-29 2000-03-29
US60/192,927 2000-03-29
US62899700A 2000-07-31 2000-07-31
US09/628,997 2000-07-31

Publications (1)

Publication Number Publication Date
WO2001073648A2 true WO2001073648A2 (fr) 2001-10-04

Family

ID=26888508

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2001/006624 WO2001073648A2 (fr) 2000-03-29 2001-03-01 Procede, systeme et support de stockage pour mesurer la livraison d'un produit

Country Status (2)

Country Link
AU (1) AU2001239973A1 (fr)
WO (1) WO2001073648A2 (fr)

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US10127517B2 (en) 2012-10-02 2018-11-13 Walmart Apollo, Llc Method and system to facilitate same day delivery of items to a customer
CN109214569A (zh) * 2018-09-03 2019-01-15 中南大学 适用于快速货运列车的货物装载优化方法及系统

Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US10127517B2 (en) 2012-10-02 2018-11-13 Walmart Apollo, Llc Method and system to facilitate same day delivery of items to a customer
CN109214569A (zh) * 2018-09-03 2019-01-15 中南大学 适用于快速货运列车的货物装载优化方法及系统
CN109214569B (zh) * 2018-09-03 2022-02-11 中南大学 适用于快速货运列车的货物装载优化方法及系统

Also Published As

Publication number Publication date
AU2001239973A1 (en) 2001-10-08

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