WO2001071450A3 - Method and apparatus for facilitating communication to government/corporate officials via the internet - Google Patents

Method and apparatus for facilitating communication to government/corporate officials via the internet Download PDF

Info

Publication number
WO2001071450A3
WO2001071450A3 PCT/US2001/040368 US0140368W WO0171450A3 WO 2001071450 A3 WO2001071450 A3 WO 2001071450A3 US 0140368 W US0140368 W US 0140368W WO 0171450 A3 WO0171450 A3 WO 0171450A3
Authority
WO
WIPO (PCT)
Prior art keywords
citizen
web server
memorandum
letter
complaint
Prior art date
Application number
PCT/US2001/040368
Other languages
French (fr)
Other versions
WO2001071450A2 (en
Inventor
Michael C Kissel
Original Assignee
Michael C Kissel
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Michael C Kissel filed Critical Michael C Kissel
Priority to AU2001253871A priority Critical patent/AU2001253871A1/en
Priority to EP01927422A priority patent/EP1297402A2/en
Publication of WO2001071450A2 publication Critical patent/WO2001071450A2/en
Publication of WO2001071450A3 publication Critical patent/WO2001071450A3/en

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management

Landscapes

  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Strategic Management (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Human Resources & Organizations (AREA)
  • Operations Research (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • Data Mining & Analysis (AREA)
  • Quality & Reliability (AREA)
  • Tourism & Hospitality (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Information Transfer Between Computers (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

A method for facilitating communication to a government official or corporate executive (310) in which a citizen's complaint/concern is incorporated into an e-mail and sent via the Internet is presented. A web server (305), such as Peoplepower.com, acts as an intermediary to whom the citizen (300) can turn to voice his or her complaints. Upon a citizen logging-in to the web server, the web server prompts the citizen in dialog form to make a determination of what topic/area the citizen's complaints/concerns covers generates at least one letter/memorandum which covers the complaint/concern topic/area, and provides a list of potential recipients for the letter/memorandum. The web server allows the citizen to edit the letter/memorandum, to choose to which recipient(s) the letter/memorandum is to be sent, and generates and sends the corresponding e-mails. An aggregate number of corresponding complaints/concerns received by the web server from other citizens can be added to the e-mail, thereby showing the government official/corporate executive the level of interest in the topic/area by the citizenry and adding to the complaint/concern the strength of numbers.
PCT/US2001/040368 2000-03-23 2001-03-23 Method and apparatus for facilitating communication to government/corporate officials via the internet WO2001071450A2 (en)

Priority Applications (2)

Application Number Priority Date Filing Date Title
AU2001253871A AU2001253871A1 (en) 2000-03-23 2001-03-23 Method and apparatus for facilitating communication to government/corporate officials via the internet
EP01927422A EP1297402A2 (en) 2000-03-23 2001-03-23 Method and apparatus for facilitating communication to government/corporate officials via the internet

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US53348400A 2000-03-23 2000-03-23
US09/533,484 2000-03-23

Publications (2)

Publication Number Publication Date
WO2001071450A2 WO2001071450A2 (en) 2001-09-27
WO2001071450A3 true WO2001071450A3 (en) 2002-03-21

Family

ID=24126151

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2001/040368 WO2001071450A2 (en) 2000-03-23 2001-03-23 Method and apparatus for facilitating communication to government/corporate officials via the internet

Country Status (3)

Country Link
EP (1) EP1297402A2 (en)
AU (1) AU2001253871A1 (en)
WO (1) WO2001071450A2 (en)

Families Citing this family (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE10230848A1 (en) * 2002-07-04 2004-01-22 Fiducia Ag Karlsruhe/Stuttgart Process and data processing system for secure communication between authorities and citizens
CN104867091A (en) * 2015-05-25 2015-08-26 江苏物联网研究发展中心 Citizen mail box system

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5596623A (en) * 1994-05-16 1997-01-21 Fujitsu Limited Testing and complaint accepting communication unit
US5668953A (en) * 1995-02-22 1997-09-16 Sloo; Marshall Allan Method and apparatus for handling a complaint
US5895450A (en) * 1995-02-22 1999-04-20 Sloo; Marshall A. Method and apparatus for handling complaints
US6154753A (en) * 1995-09-15 2000-11-28 Cable & Wireless, Inc. Document management system and method for business quality modeling

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5596623A (en) * 1994-05-16 1997-01-21 Fujitsu Limited Testing and complaint accepting communication unit
US5668953A (en) * 1995-02-22 1997-09-16 Sloo; Marshall Allan Method and apparatus for handling a complaint
US5895450A (en) * 1995-02-22 1999-04-20 Sloo; Marshall A. Method and apparatus for handling complaints
US6154753A (en) * 1995-09-15 2000-11-28 Cable & Wireless, Inc. Document management system and method for business quality modeling

Also Published As

Publication number Publication date
EP1297402A2 (en) 2003-04-02
WO2001071450A2 (en) 2001-09-27
AU2001253871A1 (en) 2001-10-03

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