WO2001060080A1 - Data analysis in an intelligent network - Google Patents
Data analysis in an intelligent network Download PDFInfo
- Publication number
- WO2001060080A1 WO2001060080A1 PCT/EP2000/001125 EP0001125W WO0160080A1 WO 2001060080 A1 WO2001060080 A1 WO 2001060080A1 EP 0001125 W EP0001125 W EP 0001125W WO 0160080 A1 WO0160080 A1 WO 0160080A1
- Authority
- WO
- WIPO (PCT)
- Prior art keywords
- service
- services
- detection points
- service control
- information
- Prior art date
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Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q3/00—Selecting arrangements
- H04Q3/0016—Arrangements providing connection between exchanges
- H04Q3/0029—Provisions for intelligent networking
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q3/00—Selecting arrangements
- H04Q3/0016—Arrangements providing connection between exchanges
- H04Q3/0062—Provisions for network management
- H04Q3/0087—Network testing or monitoring arrangements
Definitions
- the present invention relates to a method and system for providing analysis data in a communication system, for instance a telecommunications system, in particular a telecommunications system comprising an intelligent network (IN) or Customised Applications for Mobile network Enhanced Logic (CAMEL) architecture .
- a communication system for instance a telecommunications system, in particular a telecommunications system comprising an intelligent network (IN) or Customised Applications for Mobile network Enhanced Logic (CAMEL) architecture .
- a communication system for instance a telecommunications system, in particular a telecommunications system comprising an intelligent network (IN) or Customised Applications for Mobile network Enhanced Logic (CAMEL) architecture .
- I intelligent network
- CAMEL Customised Applications for Mobile network Enhanced Logic
- Telecommunications networks are sometimes designed as intelligent network architecture which is service-independent and thus provides a programmable platform the function of which can be rapidly changed using external control programs.
- the basic structure of intelligent networks is, for instance, defined by ETSI (European Telecommunications Standards Institute) , see in particular standard ETS 300 374-1 to ETS 300 374-9.
- intelligent networks have one or more centralised authorities called Service Control Points (SCP) or Service Control Functions (SCF) which control distinct calls.
- SCP Service Control Points
- SCF Service Control Functions
- This Service Control Function can be addressed by a network exchange such as a Service Switching Point (SSP) when encountering specific situations while handling a call.
- SSP Service Switching Point
- the exchange provides the SCF with specified call information and waits for call handling instructions sent from SCF.
- the SCF may for instance provide a new number to which the call must be routed, or may request the interruption of a call set-up, the playing of announcements, etc.
- the Service Control Function may be addressed at the occurrence of specified Detection Points (DP), in particular Trigger Detection Points (TDP) .
- DP Detection Points
- TDP Trigger Detection Points
- ETSI mobile network enhanced logic
- the present invention aims at providing analysis data in a telecommunications system without significantly increasing the network load or requiring much overhead.
- the present invention provides a method as defined m the independent method claim and/or any of the dependent method claims .
- the invention provides a system as defined in the independent system claim and/or any of the dependent system claims .
- analysis data are collected by detecting the occurrence of detection points and services invoked and/or messages transmitted at the detection points.
- This information may be treated in an appropriate manner, for example by storing it, and thus provides information to an operator with regard to the types of the used services, for instance within service control functions, which are identified by the transmitted service keys, as well as on the extent and success rate of using such service control functions.
- the structure of the invocations of the intelligent network at different trigger detection points shows important details on the usage of the resources.
- the detected number of detection points, and the information on the requested services and/or transmitted messages are stored.
- the messages can contain service keys.
- the specific events may normally occur during handlings of calls and/or other service requests of the subscribers.
- the services are requested by a first entity of the telecommunications system, and the information is forwarded to a second entity.
- the success rate of invocations of services is detected, for instance by detecting the total number of service invocations and the number of service invocation failures.
- Such a failure of invocation of a service may arise, for instance, in case the Intelligent Network does not contain information on how to handle a specific situation reported by a message sent from a SSP, and therefore merely sends back a failure message instead of an appropriate service. Other possible failures may also occur.
- the invention therefore creates measurement reports preferably for the usage of trigger detection points and data items such as service keys which are contained in triggering messages to the service control function (SCF) .
- the reports may have a predefined format.
- the operator can monitor the types of invoked services and can analyse the type of services and trigger points used in the services switching function. Thus, it is possible to get information on the usage level (e.g. intensity) of network services such as IN-services or CAMEL services. Further, the proper functionality of the services can be controlled, or any errors, for example systematic errors can be easily recognised.
- the services may be requested by a subscriber and/or a first entity of the communication system, and the information is forwarded to a second entity thereof.
- the measurements are performed in the service switching point.
- the measurements can also, or additionally, be performed in the service control point (SCP) .
- SCP service control point
- the calls When measuring in the SSP, and the subsciber is in the area of this SSP, the calls will be triggered, in the CAMEL architecture, to the SCP of the home network. In a normal IN network, the calls will be triggered to the locally defined SCP.
- the SSP can therefore measure how many calls are triggered to SCPs of different networks, and how many of them return messages correctly, and how many return them incorrectly. Thus, one can see, among others, which SCP causes the most problems.
- the SCP can measure how many of the subscribers of the home network make how many IN calls in the home network, and one can detect which SSPs cause problems.
- the SSF and/or SCP can thus compile statistics on the invocations of SCFs and the like.
- a SCP can compile statistics on the invocations stemming from different SSPs.
- the compiling of statistics is separate for each
- SSP address in the SCPs is separate for each SCP addresses
- the creation of measurement reports for the usage of trigger detection points and service keys in the service switching function or service control function enables monitoring the usage of the different services of an intelligent network (IN) or CAMFL, and their trigger detection points.
- I intelligent network
- the trigger detection points and service keys (IN service identifiers within the trigger message to the SCF) as used in IN and CAMEL architectures are defined, for instance, in the intelligent network application protocol (INAP) and CAMEL specifications and standards.
- INAP intelligent network application protocol
- measurement reports are formed according to a predefined schedule, for instance based on a time schedule. This allows an operator to monitor and analyse which services and trigger points are used in a SSF carrying out the measurement. The reports assist the operators in network planning and in introduction of the new intelligent network services.
- Fig. 1 schematically shows a basic structure of an intelligent network architecture comprising a service switching point and service control point;
- Fig. 2 illustrates a flow diagram of a process for creating measurement reports
- Fig. 3 shows a measurement report structured as a histogram
- Fig. 4 illustrates a table-like measurement report.
- Fig. 1 shows a basic structure of an intelligent network architecture having at least one service switching point (SSP) 1 which comprises means 2 for call and/or service processing and a service switching function (SSF) 3 for switching the service in case of nedd.
- the service switching function 3 cooperates with a counter 4 for counting trigger detection points and invoked SCFs and/or service keys.
- the service switching point 1 is connected to a plurality of telephones 5, 6 in a manner known per se and serves for establishing the necessary connections. Furthermore, the service switching point 1 contains a statistical processing means 9.
- the service switching point 1 is connected to a service control point (SCP) 7 which comprises means 8 for processing the service control function (SCF) .
- SCP service control point
- the means 2 for call or service processing can contact, via SSF 3, the service control function 8 of SCP 7 during processing of a call or service, for requesting further instructions on how to continue the processing, or just to inform the SCF 8 and SCP 7 on an event.
- This contact is effected by means of using the service switching function 3 which is associated with the call and service processing functions of means 2.
- the first contact in a call or service can be made at the trigger detection points (TDP) which are defined in ETSI specifications. This is a basic structure of intelligent networks (IN).
- the functions gsmSSF and gsmSCF correspond to the SSF and SCF, respectively.
- SSF and SCF is intended to automatically include also gsmSSF and gsmSCF, respectively and vice-versa.
- a message containing, among other data, a data item called "service key" is sent to the SCF 8 (or gsmSCF) .
- This service key identifies the service logic to be used by the service control function 8 (or gsmSCF) .
- the service keys identifying the service logic to be used in the SCF are co-ordinated, for example in a conventional intelligent network, between the service switching point 1 and the service control function 8.
- the service key is preferably contained in the subscription data of the subscriber.
- the degree of usage of the different services is a useful information for the operators.
- the structure of types of invocations of the intelligent network or CAMEL architecture at the different trigger detection points shows important details on the usage of the resources. Therefore, according to the invention, this information is made available for the operator by counting the usage of the trigger detection points, i.e. the number of trigger detection points used for requesting a service, and the service keys. This counting is preferably effected as an added function of the service switching function 3 (or gsmSSF) .
- This added function of SSF (or gsmSSF) counts, in counter 4, all successful and failed trigger detection point invocations as well as all successful and failed usage of the different service keys.
- the data is organised per service control function address (gsmSCF address) .
- gsmSCF address This allows the operator to get detailed information about which service control function is used, to what extent and with what success rate.
- This is also a useful information in CAMEL architecture, where a SSF/gsmSSF can contact the SCFs (gsmSCFs) of other networks as well which is due to the roaming possibility in mobile networks and the structure of the CAMEL architecture.
- the service switching function (SSF or gsmSSF) then sends the number of detected events to the statistics function, i.e to the statistical processing means 9 which creates a report from the received data according to a predefined schedule for statistical processing of the data.
- the invention gives more insight to service usage, success ratio and the usage of different service control functions
- SCFs/gsmSCFs by the service switching function.
- the operator can therefore analyse the usage and success ratio of the intelligent network services (IN or CAMEL services) in the service switching function. Furthermore, the distribution of the usage of the service control functions can be seen from the reports .
- the counter 4 shown in Fig. 1 is controlled by the service switching function 3 and counts the number of usage of the detection points, i.e the number of trigger detection points used for sending messages to the service control point 7. Furthermore, the counter 4 registers, under control of the service switching function 3, the invoked services of the service control function (identified by the service keys) triggered from the service switching function 3 to the service control point 7.
- the counter 4 may also be provided in the service control point 7.
- the service control point 7 contains an additional counter similar to counter 4 for counting the number of usage of trigger detection points and messages and/or service keys received from service switching point 1 as well as from other service switching points connected to the service control point 7.
- the service control point 7 preferably comprises, in this case, an additional statistical processing means similar to means 9 for statistically processing the events counted by its counter.
- Tne statistical processing means 9 contained m service s itcmng (control) point 1 (7) receives the contents of counter 4 from the service switching (control) function 3 (8) and effects a statistical processing of the received data. For instance, the statistical processing means 9 evaluates which kind of trigger detection points (conditional or unconditional trigger detection points, see for instance ETS 300 374-1, Annex C) and which kind of service usages (identified by the service keys) are occurring during a specific time interval, with indication of the average of using certain service keys and the like in relation to the total number of handled calls, for instance .
- trigger detection points conditional or unconditional trigger detection points, see for instance ETS 300 374-1, Annex C
- kind of service usages identified by the service keys
- the statistical processing means 9 may also be included in the network management system (NMS) .
- NMS network management system
- Fig. 2 shows one example of a processing according to the invention.
- step SI the occurrence and/or usage of trigger detection points is monitored. If the usage, i.e occurrence of a trigger detection point is detected (step S2), the process proceeds to step S3 wherein the kind of trigger detection point (answer type, for instance "called party unreachable", conditional/unconditional trigger detection point, number and the like) as well as the invoked service control function and/or invoked IN service or transmitted IN service identifier (service key) is detected. Furthermore, the count value for the detected trigger detection point and invoked service control function and/or message is incremented in counter 4.
- the kind of trigger detection point answer type, for instance "called party unreachable", conditional/unconditional trigger detection point, number and the like
- the invoked service control function and/or invoked IN service or transmitted IN service identifier service key
- step S4 the success or failure of the invoked service (as requested by the service key, i.e the invoked service of the service control function) is detected and registered (step S4) .
- This information may also be stored in counter 4.
- the contents of counter 4, i.e. the stored count values and the success/failure information derived in step S4 is sent to the statistical processing means 9 for statistical processing (preparing a statistics function), in step S5.
- Step S5 can be periodically conducted or may be effected every time after updating of the counter 4 contents.
- Fig. 3 shows an example for selectively registering the number of different trigger detection points occurring during a selected time interval such as an hour, a day or a month and the like.
- Type 1 of trigger detection points may for example be "Collected Information”: the telecommunication switch collected all the information from the calling party which is necessary for processing the call; type 2 may be "Answer”: the called subscriber answered the call; type 3 may be "Called Party Busy”: the called party is found busy in the terminating telecommunication switch, and so on.
- This histogram may be stored in counter 4 and/or in a memory of tne statistical processing means 9.
- Fig. 4 shows a different kind of registering a compiled statistic in the form of a matrix.
- Each row is attributed to one occurrence of invoking the intelligent network or CAMEL services and stores, as indicated by the headnotes of the columns, the kind of trigger detection point, the invoked service control function, the transmitted service key, the time point of occurrence of the SCF invocation, etc.
- Such a tablelike arrangement of registered events gives very good insight into the behaviour of the overall network.
- the table contents can be statistically processed by statistical processing means 9 for deriving for instance average values of occurrence of invocations and the like.
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- Engineering & Computer Science (AREA)
- Computer Networks & Wireless Communication (AREA)
- Mobile Radio Communication Systems (AREA)
- Telephonic Communication Services (AREA)
- Exchange Systems With Centralized Control (AREA)
Abstract
Description
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Priority Applications (5)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
PCT/EP2000/001125 WO2001060080A1 (en) | 2000-02-11 | 2000-02-11 | Data analysis in an intelligent network |
AU2000226720A AU2000226720A1 (en) | 2000-02-11 | 2000-02-11 | Data analysis in an intelligent network |
JP2001557798A JP2003522503A (en) | 2000-02-11 | 2000-02-11 | Data analysis in intelligent networks |
EP00905055A EP1258150A1 (en) | 2000-02-11 | 2000-02-11 | Data analysis in an intelligent network |
CN00818905.6A CN1251519C (en) | 2000-02-11 | 2000-02-11 | Data analysis in intelligent network |
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
PCT/EP2000/001125 WO2001060080A1 (en) | 2000-02-11 | 2000-02-11 | Data analysis in an intelligent network |
Publications (1)
Publication Number | Publication Date |
---|---|
WO2001060080A1 true WO2001060080A1 (en) | 2001-08-16 |
Family
ID=8163831
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
PCT/EP2000/001125 WO2001060080A1 (en) | 2000-02-11 | 2000-02-11 | Data analysis in an intelligent network |
Country Status (5)
Country | Link |
---|---|
EP (1) | EP1258150A1 (en) |
JP (1) | JP2003522503A (en) |
CN (1) | CN1251519C (en) |
AU (1) | AU2000226720A1 (en) |
WO (1) | WO2001060080A1 (en) |
Cited By (1)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN100415007C (en) * | 2005-09-23 | 2008-08-27 | 华为技术有限公司 | Method for realizing CAMEL intelligent service in INAP network |
Citations (5)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US5610915A (en) * | 1994-11-30 | 1997-03-11 | Mci Communications Corporation | System and method therefor of viewing call traffic of a telecommunications network |
US5754634A (en) * | 1996-01-23 | 1998-05-19 | Bell Atlantic Network Services, Inc. | System and method for tracking and reporting incoming calls |
US5799073A (en) * | 1995-06-07 | 1998-08-25 | Southwestern Bell Technology Resources, Inc. | Apparatus and method for recording call related data |
US5896445A (en) * | 1996-01-23 | 1999-04-20 | Bell Atlantic Network Services, Inc. | Incoming call tracking with interactive data collection |
EP0957644A1 (en) * | 1998-05-13 | 1999-11-17 | BRITISH TELECOMMUNICATIONS public limited company | A billing system |
-
2000
- 2000-02-11 EP EP00905055A patent/EP1258150A1/en not_active Withdrawn
- 2000-02-11 AU AU2000226720A patent/AU2000226720A1/en not_active Abandoned
- 2000-02-11 JP JP2001557798A patent/JP2003522503A/en active Pending
- 2000-02-11 CN CN00818905.6A patent/CN1251519C/en not_active Expired - Fee Related
- 2000-02-11 WO PCT/EP2000/001125 patent/WO2001060080A1/en not_active Application Discontinuation
Patent Citations (5)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US5610915A (en) * | 1994-11-30 | 1997-03-11 | Mci Communications Corporation | System and method therefor of viewing call traffic of a telecommunications network |
US5799073A (en) * | 1995-06-07 | 1998-08-25 | Southwestern Bell Technology Resources, Inc. | Apparatus and method for recording call related data |
US5754634A (en) * | 1996-01-23 | 1998-05-19 | Bell Atlantic Network Services, Inc. | System and method for tracking and reporting incoming calls |
US5896445A (en) * | 1996-01-23 | 1999-04-20 | Bell Atlantic Network Services, Inc. | Incoming call tracking with interactive data collection |
EP0957644A1 (en) * | 1998-05-13 | 1999-11-17 | BRITISH TELECOMMUNICATIONS public limited company | A billing system |
Cited By (1)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN100415007C (en) * | 2005-09-23 | 2008-08-27 | 华为技术有限公司 | Method for realizing CAMEL intelligent service in INAP network |
Also Published As
Publication number | Publication date |
---|---|
CN1433643A (en) | 2003-07-30 |
CN1251519C (en) | 2006-04-12 |
EP1258150A1 (en) | 2002-11-20 |
JP2003522503A (en) | 2003-07-22 |
AU2000226720A1 (en) | 2001-08-20 |
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