WO2001059621A2 - Pages visiteurs personnalisees - Google Patents

Pages visiteurs personnalisees Download PDF

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Publication number
WO2001059621A2
WO2001059621A2 PCT/US2001/003924 US0103924W WO0159621A2 WO 2001059621 A2 WO2001059621 A2 WO 2001059621A2 US 0103924 W US0103924 W US 0103924W WO 0159621 A2 WO0159621 A2 WO 0159621A2
Authority
WO
WIPO (PCT)
Prior art keywords
subscriber
web pages
per
personal information
enabling selective
Prior art date
Application number
PCT/US2001/003924
Other languages
English (en)
Other versions
WO2001059621A3 (fr
Inventor
Ofer Shem Tov
Ariel Rabban
Gur Kimchi
Omer Luzzatti
Original Assignee
Vocaltec Communications, Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Vocaltec Communications, Ltd filed Critical Vocaltec Communications, Ltd
Priority to AU2001234897A priority Critical patent/AU2001234897A1/en
Publication of WO2001059621A2 publication Critical patent/WO2001059621A2/fr
Publication of WO2001059621A3 publication Critical patent/WO2001059621A3/fr

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90—Details of database functions independent of the retrieved data types
    • G06F16/95—Retrieval from the web
    • G06F16/957—Browsing optimisation, e.g. caching or content distillation

Definitions

  • the present invention relates generally to the field of personalized web pages. More specifically, the invention relates to a method to allow Internet service subscribers to expose a person-specific personalization of their "visitor web pages”.
  • Telephony devices such as telephones (e.g., traditional wired, wireless, WAP, PCS and cellular), wireless handhelds (e.g., PDAs, pocket-PCs, laptops), pagers and web- enabled devices (e.g., Internet appliances, wireless handhelds) have given users many choices. With choices come decisions on which device to use, at which device and by what format an individual can be reached, what is the best way to be reached, which way is the least likely to be successful, etc. Some in the prior art have looked to ways of managing access to multiple devices. Two examples include unified or one number solutions; a few examples of such are described below. In these references the object appears to give persons wishing to make future contact with the end user a single portal of ingress, i.e. a single telephone number to contact a user's cell phone, pager and home or business phone. These systems then coordinate the actual connection to the end user.
  • telephones e.g., traditional wired, wireless, WAP, PCS and cellular
  • wireless handhelds
  • USP 5,454,032 to Pinard et al. provides for a Method Of Establishing Communication Link To One Of Multiple Devices Associated With Single Telephone Number.
  • Pinard et al. enable a user to designate a plurality of devices which will be contacted upon a caller dialing a single telephone number.
  • a table is stored at the central office (CO) designating the device equipment identifiers for the common number. When the number is called, each of the devices is contacted simultaneously, an off-hook detected at one of the devices and the remaining devices ringing terminated.
  • CO central office
  • This service allows a subscriber to build a dedicated web page that is specifically assembled for another person.
  • the personalized web page contains various combinations of static and dynamic information.
  • Static information may contain name, address, e-mail, office party.
  • Dynamic information may contain personalized messages, the name of the current active policy of the subscribers (usually in a format of location 'at a meeting', 'at home', 'out of reach' etc.), the current availability of the subscriber and the communications access methods.
  • a visitor is given a dedicated level of access by the subscriber.
  • Visitors to a site are given a level specific entry solution such as: password, URL, phone number, code, logging in on a guest web page, a visitor gives their name and the page requests the visitor to fill-in a box with additional information, biometrics (e.g., recognition of thumbprint, smartcard bio, voice, etc.) or other method of differentiation.
  • biometrics e.g., recognition of thumbprint, smartcard bio, voice, etc.
  • a web page with information deemed appropriate by the subscriber is revealed.
  • Levels of access include, for example, family, friends, business associates, anonymous, etc. Any number of levels or groupings of visitors are implemented based on a subscriber directed profile (policy).
  • a subscriber's policy is programmed by the subscriber, using a web interface (using HTML, XML, JavaScript, DHTML and other proprietary technologies). Such policy allows the subscriber to decide who has access to his personal information and who can call him or send him messages, in what time and to which device (routing policy). His personal information may include address, name, current policy name, current availability status. His routing policy may route the media (e.g. audio/video calls, messages) differently according to the caller/sender level of access, the time of the call and various other parameters. For example, if the subscriber's mother is trying to call him between 2pm to 4pm, the call will be routed first to his mobile phone and then (if busy or no-answer) to his office phone. Other callers will be routed to his voice mail. . Combining multiple rules may create more complex policy profiles.
  • the visitor page may be thought of as a personalized web-based business card that can also reach (e.g. call, messages) the owner of the business card (i.e. the subscriber), and is personalized to the specific holder of the business card (i.e. the visitor).
  • Figure 1 illustrates a subscriber flow diagram of the present invention.
  • Figure 2 illustrates a system flow diagram of the present invention.
  • Figure 3 illustrates a hierarchical level structure
  • Figures 4a-4d collectively illustrate templates to build a subscriber's policy.
  • Figure 5 illustrates an iconic based illustration of availability.
  • a personal visitor page is assembled by creating a private area in the subscriber's web pages that is personalized.
  • the page is optionally protected using a username and password, and which contain specific information tailored, by the subscriber to the specific visitor.
  • a visitor page inherits the decision-making enabled by the subscriber's policy. Nisitors to the subscriber's web pages will view a personalized version, based on their designated level of access.
  • the personal user page may contain personal static information, personal dynamic information, such as the subscriber current active policy and his current availability status. In addition, operations (such as audio/video calls, sending messages) will be routed in accordance to the subscriber's policy and his current active devices.
  • the subscriber's guest page directs three main target groups:
  • the subscriber can create guest pages for individual visitors that are not necessarily subscribers (such as Joe's father).
  • the subscriber himself creates the guest and his password and sends the URL (e.g. ht p://ioe.famer:password@g ⁇ est.trulvglobal.com/ioe to his father. Be aware that the authentication is built in the URL itself.
  • Figure 1 illustrates a flow diagram of the present invention.
  • a visitor to a subscriber's web page enters a URL or clicks to enter the site. Based on the subscriber's policy, a determination is made as to whether identification is needed. If identification is needed, a visitor is requested to logon using standard Id and password techniques. If the login is not successful the visitor will be directed to a "default personal web page" based on a default level designation.
  • the default page will comprises at least basic subscriber information and availability (e.g., receiving text messages only). The visitor can perform various operations, such as audio/video calls, instant messaging, offline messages, e-mail, voice mail, conference calls, etc.
  • the visitor views a personalized web page according to their level of access.
  • the content is based on the visitor's identity (group belonging to), the presence of any devices (e.g., cell phone, laptop, handhelds) and the subscriber's policy.
  • the visitor can perform various operations, such as audio/video calls, instant messaging, offline messages, voice mail, setting a conference call, etc.
  • the operations such as placing a call, or sending a message, will be routed in accordance to the subscriber's policy and the presence of the devices.
  • FIG. 2 illustrates system flow diagram of the present invention.
  • a general or specific URL is used to gain access to a personalized web page.
  • a different URL may be given out to members depending on which group they belong.
  • a more general URL may be given out which requires a login procedure as in figure 1.
  • the URL itself can be either:
  • a group is determined, the subscriber's policy on access retrieved, subscriber contact devices detected, the subscriber's ignore list retrieved (describer in greater detail hereafter), availability is than deduced from the above information and the set of possible operations enabled to be performed by the visitor is being shown. The visitor can than perform the desired operation that will be routed to the appropriate device.
  • the personalized web page revealed to a visitor of a specific group comprises various blocks containing combinations of static and dynamic information. Three blocks will be described with respect to the preferred embodiment, however, any number of blocks can be revealed with personalized information without departing form the scope of the present invention.
  • Nisitors can identify/authenticate themselves in the subscriber's page so that there might be specific information revealed to them as individuals or as part of a group. Note that the guest page is built in particularly to serve non-subscribers, such as the subscriber's father, giving them the option to communicate with the subscriber, to know his current availability status, and to communicate with him in various possible operations.
  • a section of the personalized web page includes an availability block to enable visitors to view visitor specific information as to the subscriber's availability.
  • the availability block describes the information the subscriber exposes to the visitor might include:
  • This policy (usually using 'location' terms such as 'at office', 'at home', 'in a meeting' ) describes, among the information to reveal, the routing policy (for different media types such as audio/video calls or messages ) by which the subscriber will be reached (e.g., 'At Home' means first try at home than at the cellular, 'In a meeting' means receive only text messages, no audio).
  • the current availability of the subscriber for instantaneous communication - text e.g., instant messaging (IMS), audio/video, e.g., VoIP phone contact, conference calls or for store and forward communication - text (e.g. e-mail), offline audio/video (voice mail/video mail).
  • IMS instant messaging
  • audio/video e.g., VoIP phone contact, conference calls or for store and forward communication - text (e.g. e-mail), offline audio/video (voice mail/video mail).
  • the availability is deduced from the current presence of the devices and the subscriber's active policy.
  • the availability may be automatically updated (e.g., if the subscriber closes their computer, this action changes their availability).
  • This area contains the possible operation the visitor can perform in order to communicate with the subscriber.
  • the visitor can perform various operations, such as audio/video calls, instant message, store and forward messages (e-mail), voice mail, etc...
  • the operations will be available in accordance to the subscriber's current availability.
  • These operations are enables using a plug-in, Java applet, link or button that creates a multimedia-over-IP and/or voice-over-IP call to the subscriber or calls a PSTN phone or a Wireless Device, or sends messages to an Instant Messaging Device or sends messages to Pagers or to devices that support SMS, etc...
  • the visitor when accessing his personal visitor page, may decide to click this button or link, where he/she will be connected (using a voice or multimedia call) to the subscriber or a subscriber service, such as voice-mail, without having to become a subscriber Mm/herself.
  • the operation will be performed in accordance to the subscriber's active police and the presence of the devices.
  • Levels of access are designated by the subscriber's profile.
  • a subscriber designates levels to include or exclude various individuals. For example, the following levels of access, in one embodiment shown in Figure 3, are designated:
  • Level 3 ignore specific groups, e.g., solicitors have no access
  • Level 4 ignore specific individuals (named), e.g., Bob has no access
  • Level 5 - business associates have access to a business information version web page
  • the levels of access are arranged in a hierarchical order of least personal to most personal. If a person is in more than one group, they go to lowest level (hierarchical). Other orderings, however, are considered within the scope of the present invention.
  • a Visitor who is a member of the subscriber's 'Friends' group will see the policy name (home) and will be able to call and to send instant messages (when Internet Phone Online). The routing will be first the Home phone than the Mobile phone and then the Internet Phone (without Video).
  • a Visitor who is a member of the Family Group will see the policy name and will be able to call and to send messages. However, the routing is different than the 'Friend' since the Mobile phone is not presented and because video calls are enabled.
  • a subscriber may create a "visitor page" specifically for his mother, where the subscriber building the page(s) assigns a specific username and password. His mother, upon accessing the web page, has the capability to call the subscriber using multimedia communications such as Voice-over-IP or send the subscriber information.
  • the page may contain information that is made available only to the subscriber's mother. Such information is made available via the subscriber's policy.
  • the present invention should not be limited by software/program, computing environment, specific computing hardware and specific levels or web page block content.
  • the present invention may be implemented on a conventional IBM PC or equivalent, multi-nodal system (e.g. LAN) or networking system (e.g. Internet, WWW, wireless web). All programming, GUIs, display panels and dialog box templates, and data related thereto are stored in computer memory, static or dynamic, and may be retrieved by the subscriber in any of: conventional computer storage, display (i.e. CRT) and/or hardcopy
  • the programming of the present invention may be implemented by one of skill in the art of HTML®, XML®, JavaScript®, DHTML® or other web-based programming.

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  • Engineering & Computer Science (AREA)
  • Databases & Information Systems (AREA)
  • Theoretical Computer Science (AREA)
  • Data Mining & Analysis (AREA)
  • Physics & Mathematics (AREA)
  • General Engineering & Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Telephonic Communication Services (AREA)
  • Information Transfer Between Computers (AREA)

Abstract

Cette invention est un procédé conçu pour permettre aux abonnés à des services Internet d'exposer une personnalisation spécifique d'une personne de leurs 'pages web de visiteur'. Ce service permet à un abonné de construire une page web spécialisée qui est spécifiquement montée pour une autre personne. Un visiteur, lorsqu'il accède à la page web, a la possibilité, soit de passer en revue de l'information statique ou dynamique, soit d'appeler l'abonné en utilisant des communications multimédia tels que le vocal par l'Internet, soit encore d'envoyer de l'information à l'abonné. La page peut contenir de l'information qui n'est mise à la disposition que de la famille de l'abonné, telle que la politique active courante et le numéro de téléphone qui est le plus proche de lui. Une telle information est rendue disponible via la politique de l'abonné.
PCT/US2001/003924 2000-02-08 2001-02-07 Pages visiteurs personnalisees WO2001059621A2 (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU2001234897A AU2001234897A1 (en) 2000-02-08 2001-02-07 Personalized visitor pages

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US18094200P 2000-02-08 2000-02-08
US60/180,942 2000-02-08

Publications (2)

Publication Number Publication Date
WO2001059621A2 true WO2001059621A2 (fr) 2001-08-16
WO2001059621A3 WO2001059621A3 (fr) 2003-09-18

Family

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Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2001/003924 WO2001059621A2 (fr) 2000-02-08 2001-02-07 Pages visiteurs personnalisees

Country Status (2)

Country Link
AU (1) AU2001234897A1 (fr)
WO (1) WO2001059621A2 (fr)

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1628184A1 (fr) * 2004-08-20 2006-02-22 Basf Aktiengesellschaft Méthode et système informatique pour effectuer un réseau ont basé le procédé d'affaires
EP1632830A1 (fr) * 2004-08-20 2006-03-08 Basf Aktiengesellschaft Méthode et système informatique pour effectuer un procédé d'affaires basé sur un réseau

Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5884032A (en) * 1995-09-25 1999-03-16 The New Brunswick Telephone Company, Limited System for coordinating communications via customer contact channel changing system using call centre for setting up the call between customer and an available help agent
US5987480A (en) * 1996-07-25 1999-11-16 Donohue; Michael Method and system for delivering documents customized for a particular user over the internet using imbedded dynamic content
WO1999063416A2 (fr) * 1998-05-29 1999-12-09 Alma Media Oyj Services combines dans un reseau de type internet

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5884032A (en) * 1995-09-25 1999-03-16 The New Brunswick Telephone Company, Limited System for coordinating communications via customer contact channel changing system using call centre for setting up the call between customer and an available help agent
US5987480A (en) * 1996-07-25 1999-11-16 Donohue; Michael Method and system for delivering documents customized for a particular user over the internet using imbedded dynamic content
WO1999063416A2 (fr) * 1998-05-29 1999-12-09 Alma Media Oyj Services combines dans un reseau de type internet

Non-Patent Citations (2)

* Cited by examiner, † Cited by third party
Title
LOW C: "The Internet telephony red herring" GLOBAL TELECOMMUNICATIONS CONFERENCE, 1996. GLOBECOM '96. 'COMMUNICATIONS: THE KEY TO GLOBAL PROSPERITY LONDON, UK 18-22 NOV. 1996, NEW YORK, NY, USA,IEEE, US, 18 November 1996 (1996-11-18), pages 72-80, XP010220176 ISBN: 0-7803-3336-5 *
UTSUNOMIYA E ET AL: "TINA-like solutions for implementing computer telephony services" TELECOMMUNICATIONS INFORMATION NETWORKING ARCHITECTURE CONFERENCE PROCEEDINGS, 1999. TINA '99 OAHU, HI, USA 12-15 APRIL 1999, PISCATAWAY, NJ, USA,IEEE, US, 12 April 1999 (1999-04-12), pages 280-286, XP010351087 ISBN: 0-7803-5785-X *

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1628184A1 (fr) * 2004-08-20 2006-02-22 Basf Aktiengesellschaft Méthode et système informatique pour effectuer un réseau ont basé le procédé d'affaires
EP1632830A1 (fr) * 2004-08-20 2006-03-08 Basf Aktiengesellschaft Méthode et système informatique pour effectuer un procédé d'affaires basé sur un réseau

Also Published As

Publication number Publication date
WO2001059621A3 (fr) 2003-09-18
AU2001234897A1 (en) 2001-08-20

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