WO2001016851A8 - System, method, and article of manufacture for decision support in an e-commerce application framework - Google Patents

System, method, and article of manufacture for decision support in an e-commerce application framework

Info

Publication number
WO2001016851A8
WO2001016851A8 PCT/US2000/024309 US0024309W WO0116851A8 WO 2001016851 A8 WO2001016851 A8 WO 2001016851A8 US 0024309 W US0024309 W US 0024309W WO 0116851 A8 WO0116851 A8 WO 0116851A8
Authority
WO
WIPO (PCT)
Prior art keywords
customer
commerce application
article
manufacture
decision support
Prior art date
Application number
PCT/US2000/024309
Other languages
French (fr)
Other versions
WO2001016851A2 (en
Inventor
Michel K Bowman-Amuah
Original Assignee
Accenture Llp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Accenture Llp filed Critical Accenture Llp
Priority to AU71127/00A priority Critical patent/AU7112700A/en
Publication of WO2001016851A2 publication Critical patent/WO2001016851A2/en
Publication of WO2001016851A8 publication Critical patent/WO2001016851A8/en

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising

Landscapes

  • Business, Economics & Management (AREA)
  • Strategic Management (AREA)
  • Engineering & Computer Science (AREA)
  • Accounting & Taxation (AREA)
  • Development Economics (AREA)
  • Finance (AREA)
  • Economics (AREA)
  • Game Theory and Decision Science (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Marketing (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Stored Programmes (AREA)

Abstract

La présente invention concerne un système, un procédé et un article manufacturé destiné à la manipulation de données se rapportant à un client dans un environnement de commerce électronique. On dispose d'une application de commerce électronique qui permet l'achat de produits ou de services. L'information se rapportant à un client est reçue depuis l'application de commerce électronique et analysée. Cette information inclut un montant d'achats faits par le client et les heures auxquelles ces achats sont intervenus. L'analyse de l'information se rapportant au client est conservée et un service d'aide à la décision pour la gestion de l'application de commerce électronique est assuré sur la base de l'analyse de l'information se rapportant au client.The present invention relates to a system, method and article of manufacture for handling customer related data in an electronic commerce environment. We have an e-commerce application that allows the purchase of products or services. Information relating to a customer is received from the e-commerce application and analyzed. This information includes an amount of purchases made by the customer and the hours at which these purchases took place. The analysis of information relating to the customer is kept and a decision support service for the management of the e-commerce application is provided on the basis of the analysis of information relating to the customer.

PCT/US2000/024309 1999-08-31 2000-08-31 System, method, and article of manufacture for decision support in an e-commerce application framework WO2001016851A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU71127/00A AU7112700A (en) 1999-08-31 2000-08-31 System, method, and article of manufacture for decision support in an e-commerceapplication framework

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US38765299A 1999-08-31 1999-08-31
US09/387,652 1999-08-31

Publications (2)

Publication Number Publication Date
WO2001016851A2 WO2001016851A2 (en) 2001-03-08
WO2001016851A8 true WO2001016851A8 (en) 2001-11-15

Family

ID=23530819

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2000/024309 WO2001016851A2 (en) 1999-08-31 2000-08-31 System, method, and article of manufacture for decision support in an e-commerce application framework

Country Status (2)

Country Link
AU (1) AU7112700A (en)
WO (1) WO2001016851A2 (en)

Families Citing this family (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6546545B1 (en) 1998-03-05 2003-04-08 American Management Systems, Inc. Versioning in a rules based decision management system
US6601034B1 (en) 1998-03-05 2003-07-29 American Management Systems, Inc. Decision management system which is cross-function, cross-industry and cross-platform
US6609120B1 (en) 1998-03-05 2003-08-19 American Management Systems, Inc. Decision management system which automatically searches for strategy components in a strategy
US8364578B1 (en) 1998-03-05 2013-01-29 Cgi Technologies And Solutions Inc. Simultaneous customer/account strategy execution in a decision management system
US6708155B1 (en) 1999-07-07 2004-03-16 American Management Systems, Inc. Decision management system with automated strategy optimization
EP1410297A4 (en) * 2001-04-16 2008-08-27 Bea Systems Inc System and method for web-based marketing and campaign management
CN111881394B (en) * 2020-07-28 2024-01-12 万商云集(成都)科技股份有限公司 Request processing method and system for application middle layer

Also Published As

Publication number Publication date
WO2001016851A2 (en) 2001-03-08
AU7112700A (en) 2001-03-26

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