WO2001015464A3 - Preferred caller profile for voice mail system - Google Patents

Preferred caller profile for voice mail system Download PDF

Info

Publication number
WO2001015464A3
WO2001015464A3 PCT/SE2000/001617 SE0001617W WO0115464A3 WO 2001015464 A3 WO2001015464 A3 WO 2001015464A3 SE 0001617 W SE0001617 W SE 0001617W WO 0115464 A3 WO0115464 A3 WO 0115464A3
Authority
WO
WIPO (PCT)
Prior art keywords
user
voice mail
mail system
call
caller
Prior art date
Application number
PCT/SE2000/001617
Other languages
French (fr)
Other versions
WO2001015464A2 (en
Inventor
Jacques Bugnon
Original Assignee
Ericsson Telefon Ab L M
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Ericsson Telefon Ab L M filed Critical Ericsson Telefon Ab L M
Priority to AU68856/00A priority Critical patent/AU6885600A/en
Publication of WO2001015464A2 publication Critical patent/WO2001015464A2/en
Publication of WO2001015464A3 publication Critical patent/WO2001015464A3/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/12—Messaging; Mailboxes; Announcements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/57—Arrangements for indicating or recording the number of the calling subscriber at the called subscriber's set
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/20—Aspects of automatic or semi-automatic exchanges related to features of supplementary services
    • H04M2203/2083—Confirmation by serviced party
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2207/00—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place
    • H04M2207/18—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place wireless networks
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2242/00—Special services or facilities
    • H04M2242/22—Automatic class or number identification arrangements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2242/00—Special services or facilities
    • H04M2242/30—Determination of the location of a subscriber
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42025—Calling or Called party identification service
    • H04M3/42034—Calling party identification service
    • H04M3/42059—Making use of the calling party identifier
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42025—Calling or Called party identification service
    • H04M3/42085—Called party identification service
    • H04M3/42093—Notifying the calling party of information on the called or connected party
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/72—Finding out and indicating number of calling subscriber
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W8/00—Network data management
    • H04W8/18—Processing of user or subscriber data, e.g. subscribed services, user preferences or user profiles; Transfer of user or subscriber data

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Telephonic Communication Services (AREA)

Abstract

There is disclosed a method and a system for permitting a caller to access a user's voice mail system in a wireless telecommunications system (10) to obtain location information of the user where the user defines in the voice mail system a location profile for at least one predetermined calling party. The telecommunications system routes an incoming call to the user and when the call cannot be completed to the user the call is routed to the voice mail system together with the call line identity of the caller. The voice mail system compares (112) with the call line identity of the user with the user defined call line identities and where there is a match (114) the voice mail system responds to the caller with a message indicating the location of the user. The location of the user is forwarded from the home location register in the wireless telecommunication systems to the voice mail system through the mobile switching center when the call is routed by the mobile switching center to the voice mail system. There is also disclosed a system for informing a caller if at least one previous message deposited by the caller for user in the voice mail system of the user has been retrieved or reviewed by the user. The voice mail system has defined (200) therein a logged profile by the user which identifies incoming calls or callers having access to being able to review the message by the predetermined calling line identity. When the call is routed to the users voice mail, the voice mail system determines if the calling line identity of the incoming call matches (210) that in the users profile and if so advises (212) if any previous messages have been not read prior to prompting (214) the caller to deposit a voice mail message.
PCT/SE2000/001617 1999-08-23 2000-08-23 Preferred caller profile for voice mail system WO2001015464A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU68856/00A AU6885600A (en) 1999-08-23 2000-08-23 Preferred caller profile for voice mail system

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US37955999A 1999-08-23 1999-08-23
US09/379,559 1999-08-23

Publications (2)

Publication Number Publication Date
WO2001015464A2 WO2001015464A2 (en) 2001-03-01
WO2001015464A3 true WO2001015464A3 (en) 2001-10-04

Family

ID=23497753

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/SE2000/001617 WO2001015464A2 (en) 1999-08-23 2000-08-23 Preferred caller profile for voice mail system

Country Status (2)

Country Link
AU (1) AU6885600A (en)
WO (1) WO2001015464A2 (en)

Families Citing this family (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2002028072A2 (en) * 2000-09-27 2002-04-04 Siemens Aktiengesellschaft Mailbox system with automatic acknowledgement
FR2830154B1 (en) * 2001-09-24 2004-04-02 France Telecom VOICE MESSAGE LISTENING NOTIFICATION SYSTEM
US7813483B2 (en) * 2005-04-28 2010-10-12 Cisco Technology, Inc. System and method for providing presence information to voicemail users
US20060291629A1 (en) * 2005-06-10 2006-12-28 Lucent Technologies Inc. Systems and methods for providing location enabled voice mail

Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0611239A1 (en) * 1993-02-10 1994-08-17 International Business Machines Corporation Method and system for automatically updating telephone response mechanisms
US5481597A (en) * 1993-03-09 1996-01-02 At&T Corp. Sent message cancellation arrangement
EP0783219A2 (en) * 1996-01-08 1997-07-09 Nokia Mobile Phones Ltd. Activation of a telephone's own call answering equipment according to the number of the calling party
WO1998052379A1 (en) * 1997-05-16 1998-11-19 Telefonaktiebolaget Lm Ericsson Integrity protection in a telecommunications system
WO1999031863A1 (en) * 1997-12-16 1999-06-24 Telefonaktiebolaget Lm Ericsson (Publ) Method and arrangement in a communication network

Patent Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0611239A1 (en) * 1993-02-10 1994-08-17 International Business Machines Corporation Method and system for automatically updating telephone response mechanisms
US5481597A (en) * 1993-03-09 1996-01-02 At&T Corp. Sent message cancellation arrangement
EP0783219A2 (en) * 1996-01-08 1997-07-09 Nokia Mobile Phones Ltd. Activation of a telephone's own call answering equipment according to the number of the calling party
WO1998052379A1 (en) * 1997-05-16 1998-11-19 Telefonaktiebolaget Lm Ericsson Integrity protection in a telecommunications system
WO1999031863A1 (en) * 1997-12-16 1999-06-24 Telefonaktiebolaget Lm Ericsson (Publ) Method and arrangement in a communication network

Also Published As

Publication number Publication date
WO2001015464A2 (en) 2001-03-01
AU6885600A (en) 2001-03-19

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