WO2000079755A3 - Method for processing orders with a data network - Google Patents
Method for processing orders with a data network Download PDFInfo
- Publication number
- WO2000079755A3 WO2000079755A3 PCT/DE2000/002013 DE0002013W WO0079755A3 WO 2000079755 A3 WO2000079755 A3 WO 2000079755A3 DE 0002013 W DE0002013 W DE 0002013W WO 0079755 A3 WO0079755 A3 WO 0079755A3
- Authority
- WO
- WIPO (PCT)
- Prior art keywords
- order
- client
- data network
- ticket
- processing orders
- Prior art date
Links
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
Landscapes
- Business, Economics & Management (AREA)
- Accounting & Taxation (AREA)
- Finance (AREA)
- Development Economics (AREA)
- Economics (AREA)
- Marketing (AREA)
- Strategic Management (AREA)
- Physics & Mathematics (AREA)
- General Business, Economics & Management (AREA)
- General Physics & Mathematics (AREA)
- Engineering & Computer Science (AREA)
- Theoretical Computer Science (AREA)
- Information Transfer Between Computers (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
The invention relates to a method for processing orders with a data network, especially using the World Wide Web. The invention is characterised in that order markers are automatically generated in response to a order and the e-mail address of the client is determined by accessing client data in a database. The order confirmation is then sent to this e-mail address. Said confirmation contains a hyperlink to an order ticket to which the client who has placed the order can refer at any time in order to determine the current status of his/her order. The party processing the order updates the status in this ticket and the client who has placed the order receives access to it. This improves the supply of information to the client who has placed the order and relieves the party processing the order of the burden of constantly having to give out status information.
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
DE1999128577 DE19928577A1 (en) | 1999-06-22 | 1999-06-22 | Procedure for order processing with a data network |
DE19928577.2 | 1999-06-22 |
Publications (2)
Publication Number | Publication Date |
---|---|
WO2000079755A2 WO2000079755A2 (en) | 2000-12-28 |
WO2000079755A3 true WO2000079755A3 (en) | 2001-06-28 |
Family
ID=7912151
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
PCT/DE2000/002013 WO2000079755A2 (en) | 1999-06-22 | 2000-06-19 | Method for processing orders with a data network |
Country Status (2)
Country | Link |
---|---|
DE (1) | DE19928577A1 (en) |
WO (1) | WO2000079755A2 (en) |
Families Citing this family (1)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
DE10234004A1 (en) * | 2002-07-25 | 2004-02-19 | Merck Patent Gmbh | Process and system for processing order processes |
Citations (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
EP0471637A2 (en) * | 1990-08-17 | 1992-02-19 | International Business Machines Corporation | Tracking the resolution of a problem on a computer system in a service network of computer systems |
WO1998006049A1 (en) * | 1996-08-08 | 1998-02-12 | Onsale, Inc. | System for supplying automatic status updates using electronic mail |
US5860068A (en) * | 1997-12-04 | 1999-01-12 | Petabyte Corporation | Method and system for custom manufacture and delivery of a data product |
-
1999
- 1999-06-22 DE DE1999128577 patent/DE19928577A1/en not_active Withdrawn
-
2000
- 2000-06-19 WO PCT/DE2000/002013 patent/WO2000079755A2/en active Application Filing
Patent Citations (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
EP0471637A2 (en) * | 1990-08-17 | 1992-02-19 | International Business Machines Corporation | Tracking the resolution of a problem on a computer system in a service network of computer systems |
WO1998006049A1 (en) * | 1996-08-08 | 1998-02-12 | Onsale, Inc. | System for supplying automatic status updates using electronic mail |
US5860068A (en) * | 1997-12-04 | 1999-01-12 | Petabyte Corporation | Method and system for custom manufacture and delivery of a data product |
Also Published As
Publication number | Publication date |
---|---|
WO2000079755A2 (en) | 2000-12-28 |
DE19928577A1 (en) | 2001-01-11 |
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