WO2000065811A1 - Procede et systeme permettant aux abonnes de personnaliser des services a valeur ajoutee - Google Patents

Procede et systeme permettant aux abonnes de personnaliser des services a valeur ajoutee Download PDF

Info

Publication number
WO2000065811A1
WO2000065811A1 PCT/SE2000/000750 SE0000750W WO0065811A1 WO 2000065811 A1 WO2000065811 A1 WO 2000065811A1 SE 0000750 W SE0000750 W SE 0000750W WO 0065811 A1 WO0065811 A1 WO 0065811A1
Authority
WO
WIPO (PCT)
Prior art keywords
subscriber
server
service
operator
value added
Prior art date
Application number
PCT/SE2000/000750
Other languages
English (en)
Inventor
Annette Andersson
Håkan BLOMKVIST
Stellan Emilsson
Jan Gustafsson
Original Assignee
Telia Ab
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Telia Ab filed Critical Telia Ab
Priority to EP00929979A priority Critical patent/EP1181804A1/fr
Priority to EEP200100564A priority patent/EE04983B1/xx
Publication of WO2000065811A1 publication Critical patent/WO2000065811A1/fr
Priority to NO20014871A priority patent/NO20014871L/no

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2207/00—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place
    • H04M2207/18—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place wireless networks
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42136—Administration or customisation of services
    • H04M3/42153—Administration or customisation of services by subscriber
    • H04M3/42161—Administration or customisation of services by subscriber via computer interface
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/12—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W8/00—Network data management
    • H04W8/18—Processing of user or subscriber data, e.g. subscribed services, user preferences or user profiles; Transfer of user or subscriber data

Definitions

  • the present invention relates to a telecommunications system for providing value added services which subscribers are permitted to personalise, a service platform for use with said telecommunications system, a method of operating said telecommunications system, a subscriber PC for use with said telecommunications system and a mobile transceiver for use with said telecommunications system.
  • the present invention provides a telecommunications system which can act as a host for value added services.
  • the present invention provides a mechanism which allows a telecommunications subscriber to personalise such services.
  • the present invention can be used as a freestanding technology, but is also included as a component in the telecommunications system described and claimed in our co-pending patent application Kgp 30/99 which relates to a system concept offering a simple methodology of introducing new value added services, subscriber-controlled personalising, and radio resource-saving mobile services.
  • a telecommunications system adapted to permit subscribers to personalise value added services, comprising a telecommunications operator's server, a plurality of subscriber transceivers, at least one service provider's server and data storage means, characterised in that said system also includes a plurality of fixed subscriber data terminals, in that each of said plurality of fixed subscriber data terminals is adapted to communicate with said operator's server, in that said at least one service provider's server is adapted to communicate with said operator's server, in that each of said plurality of subscriber transceivers is adapted to communicate with said operator's server, and in that said storage means contains a service data base and is adapted to communicate with said operator's server
  • Said telecommunications system may be adapted to enable a subscriber to establish a value added service menu facilitating selection of a given value added service from a plurality of value added services.
  • At least some of said plurality of subscriber transceivers may be mobile transceivers.
  • Said plurality of subscriber value added services may be provided by more than one service provider.
  • Said operator's server may mediate between a subscriber's transceiver and a service provider's server in the provision of value added services by adapting said value added services in accordance with service settings previously provided by said subscriber from said subscriber's fixed subscriber data terminal.
  • Said storage means may have a database of services personalised by subscribers.
  • Said operator's server may be adapted, on request from a subscriber, to make available to the subscriber a user interface via which service parameters may be downloaded to said operator's server and stored on said data base of services personalised by subscribers.
  • Said operator's server may be adapted to provide access to said user interface via a web page, held on said operator's server, and a subscriber's fixed subscriber data terminal.
  • Said user interface may specify parameters for which a subscriber must supply values, and if a user does not specify a value for one, or more parameters, said values may be requested from said user when said user executes said value added service.
  • Said user interface may be adapted to permit a user to specify a name for a value added service personalised by said user.
  • Said operator's server may be adapted to assign a unique identity to a personalised value added service.
  • Said user interface may be adapted to enable a user to create a menu structure.
  • Said menu structure may permit different value added services to be selected.
  • Said operator's server may be adapted, on request from a subscriber's transceiver, to transmit a previously personalised menu to said subscriber's transceiver.
  • said operator's server On a request for a personalised value added service being received by said operator's server from a subscriber transceiver, said operator's server may be adapted to request said subscriber transceiver to supply any service parameters not stored on said database of services personalised by subscribers.
  • a request for a personalised value added service sent from a subscribers transceiver to said operator's server may contain a unique identification of said requested personalised value added service.
  • said operator's server On a request for a personalised value added service being received by said operator's server from a subscriber transceiver, said operator's server may be adapted to use said unique identification as a search word to search said database of services personalised by subscribers.
  • Said operator's server may be adapted to make a service call to a service provider's server, said service call containing service parameter values stored on said database of services personalised by subscribers and service parameter values supplied by a subscriber on execution of said value added service.
  • Said telecommunications system may be adapted to permit a subscriber to create more than one personalised version of a single value added service.
  • Said telecommunications system may be adapted to give a subscriber access to a personalised value added service, on receipt of a name assigned by the subscriber to the personalised value added service.
  • Said telecommunications system may be adapted to permit a subscriber to enter default values for service parameters, and said telecommunications system may be adapted to give a subscriber an opportunity to change said default values on service execution.
  • Said fixed subscriber data terminal may be a PC.
  • a telecommunications service platform for the provision of value added services to mobile transceivers suitable for use with a telecommunications system as set forth in any preceding paragraph, characterised in that there is provided a telecommunications operator's server adapted to operate connections to:
  • a plurality of mobile transceivers at least one service provider's server;
  • said storage means contains a service data base and a database of services personalised by subscribers.
  • a fixed subscriber data terminal characterised in that said fixed subscriber data terminal is adapted to operate within a telecommunications system as set forth in any preceding paragraph and adapted to personalise services offered by said telecommunications system.
  • a mobile transceiver characterised in that said mobile transceiver is adopted to operate with a telecommunications system as set forth in any preceding paragraph.
  • a method of operating a telecommunications system comprising an operator's server, a plurality of subscriber transceivers, at least one service provider's server and data storage means, so that a subscriber can personalise value added services, characterised by said system including a plurality of fixed subscriber data terminals, by each of said plurality of fixed subscriber data terminals communicating with said operator's server, by said at least one service provider's server communicating with said operator's server, by each of said plurality of subscriber transceivers communicating with said operator's server, and by said storage means containing a service data base communicating with said operator's server
  • a subscriber may be enabled to establish a value added service menu facilitating selection of a given value added service from a plurality of value added services.
  • At least some of said plurality of subscriber transceivers may be mobile transceivers.
  • Said plurality of subscriber value added services may be provided by more than one service provider.
  • Ssaid operator's server may mediate between a subscriber's transceiver and a service provider's server in the provision of value added services by adapting said value added services in accordance with service settings previously provided by said subscriber from said subscriber's fixed subscriber data terminal.
  • Said storage means may have a database of services personalised by subscribers.
  • Said operator's server on request from a subscriber, may make available to the subscriber a user interface via which service parameters may be downloaded to said operator's server and stored on said data base of services personalised by subscribers.
  • Said operator's server may provide access to said user interface via a web page, held on said operator's server, and a subscriber's fixed subscriber data terminal.
  • Said user interface may specify parameters for which a subscriber must supply values and, if a user does not specify a value for one, or more parameters, said values may be requested from said user when said user executes said value added service.
  • Said user interface may permit a user to specify a name for a value added service personalised by said user.
  • Said operator's server may assign a unique identity to a personalised value added service.
  • Said user interface may enable a user to create a menu structure.
  • Said menu structure may permit different value added services to be selected.
  • Said operator's server on request from a subscriber's transceiver, may transmit a previously personalised menu to said subscriber's transceiver.
  • said operator's server may request said subscriber transceiver to supply any service parameters not stored on said database of services personalised by subscribers.
  • a request for a personalised value added service sent from a subscribers transceiver to said operator's server, may contain a unique identification of said requested personalised value added service.
  • said operator's server may use said unique identification as a search word to search said database of services personalised by subscribers.
  • Said operator's server may make a service call to a service provider's server, said service call containing service parameter values stored on said database of services personalised by subscribers and service parameter values supplied by a subscriber on execution of said value added service.
  • Said telecommunications system may permit a subscriber to create more than one personalised version of a single value added service.
  • Said telecommunications system may give a subscriber access to a personalised value added service on receipt of a name assigned by the subscriber to the personalised value added service.
  • Said telecommunications system may permit a subscriber to enter default values for service parameters, and said telecommunications system may give a subscriber an opportunity to change said default values on service execution.
  • Said fixed subscriber data terminal may be a PC.
  • Patent application WO98/03005 describes a system which allows a mobile telephone subscriber to re-edit, via a PC, the personal settings of a value added service, such as e-mail.
  • a "formula”, indicating the current setting of a value added service is ordered from the service provider's server and is sent to the PC where it can be re-edited.
  • the re-edited "formula” is then returned to the service provider's server where the new settings are stored.
  • a "formula” for a given value added service is ordered from a server.
  • the user receives "pages", which are not entirely analogous to a “formula”, that facilitate setting up the service parameters for a value added service.
  • the personalisation provided by the present invention is much broader than that described in WO98/03005 and is not fully executed via a simple formula and is mediated by an operator's server. For example, a user may set the parameters relating to a particular service and also choose to create his own menu where different services are included within the same menu. These different services do not even have to be provided by the same service provider.
  • the "formula”, with the current service settings is downloaded from the service provider's server.
  • the object is not to let the user change the existing settings, but rather to enable the user, himself, to give his own settings, i.e. service parameters.
  • a user can, of course, edit service parameters which he has already entered.
  • existing service settings are changed via the service provider's server.
  • a server is used, not to change the existing service settings, but rather to give values to the service parameters.
  • the re-edited formula is returned to the service provider's server and stored to be used as a new "formula".
  • the settings for the traditional operator's network elements are not changed by the subscriber. Rather, the subscriber is enabled to adapt a service to his own needs.
  • These value added services are not connected to the traditional network elements but are executed by service providers on their own servers.
  • Such service providers may be entirely independent of the telecommunications operator via whom the services are offered to the subscriber.
  • subscriber modified service parameters are stored by the operator on a special database which is not related to any network element. This means that no changes are executed on any network element, as is the case with the invention described in WO98/03005.
  • the present invention is based on the subscriber settings being used to call a service via a special operator's server, rather than being loaded on to a service provider's server.
  • the operator's server calls a requested service and adapts the service from settings previously given by the subscriber.
  • a receipt is given for a re- edited formula.
  • the user can interactively personalise a service which provides a user interface via which service parameters are entered. It is, of course, possible for a subscriber to obtain some form of receipt for the parameters he has stored in the database of personalised services, but it is probably easier for a subscriber to select a service and obtain information regarding the parameter entries he has previously made.
  • Figure 1 illustrates a schematic view of a telecommunications system according to the present invention.
  • the present invention is based on a mobile telephone user being able to adapt value added services to his personal needs.
  • the services must be parameter-controlled, which implies that the behaviour of a service can be controlled with the aid of the value of one, or more, parameters added when the service is called.
  • Fig. 1 where a simplified version of a system according to the present invention is shown.
  • Service “A” is available on a service provider's server and must be called with three input parameters.
  • Service “B” is also included to illustrate how menu-based services can be called.
  • the present invention can, of course, operate with many subscribers and can handle many more than two service providers, each of which may supply one, or more, value added services.
  • the Web page gives access to a web-based user interface in the operator's server. With the aid of this web page it is possible to see which services are available and also to have access to a user interface to personalise these services.
  • the subscriber selects service "A", say, via a web interface and receives information, via the operator's server, that the service requires 3 parameters for a call. Details of all available services that can be accessed through the operator can be stored in a service database.
  • the subscriber chooses to enter values for parameter 1 and parameter 2. It should be noted that a user has both the opportunity to specify different values for a parameter and the opportunity to refrain from specifying a value.
  • the different values allowed can be defined in a user interface, e.g. the numerals 1- 100, or on/off. By refraining from predefining the value for parameter 3, the user is deferring the setting of this parameter to the time of service execution.
  • An alternative approach to personalising a service is for the user to specify default values for all parameters when personalising the service and then, if necessary, overriding the default values at the time of service execution.
  • the operator's server can also create a unique identity for the personalised service. This identity is used when a service is called via a menu selection.
  • a personalised service must be identifiable either via a unique identity, or via a unique name. However, it is also conceivable to use a combination of name and A-number, or identity and A-number, to identify a personalised service.
  • the result is saved in a database, the personalised service database, where each subscriber can save data relating to his own personalised services.
  • the database is linked to the operator's server, which implies that the settings are valid until the subscriber accesses and changes them on a subsequent occasion.
  • a subscriber can, in a similar way, personalise a number of services.
  • a subscriber wishes to have access to different personalised services via a menu structure, he can create a menu structure with the aid of a tool offered via the operator's server and moreover link the personalised services to different menu choices in this menu structure, e.g. a menu choice calls a personalised version of service "A", and a number of menu choices call a personalised version of service "B".
  • the user interface in the form of a menu, can then be sent to the mobile telephone.
  • the unique identity or the unique reference to the identity, is used as a search word in the database.
  • the database returns the service to be called and also the predefined parameter values stored when the subscriber personalised the service.
  • the operator's server now creates a message, a service call for service "A", where all parameters are included, i.e. parameters 1 and 2 from the operator's server and parameter 3 from the mobile telephone.
  • Service “A” is called with the parameters which user "X” has specified both via the Internet, when personalising the service, and via the mobile telephone, when executing the service.
  • a service can be called either without any values for the input parameters needing to be specified from the mobile telephone keypad, which makes the service very easy to use, or, alternatively, that it is possible to specify values of input parameters using the keypad of a mobile telephone, or transceiver, i.e. the service can be controlled from the mobile telephone on service execution.
  • this service can be called without a menu structure being downloaded to the mobile telephone. This can then take place through the subscriber making a call for the service via, for example, a conventional SMS.
  • a subscriber may also conceivably be given the opportunity to enter default values for parameters when personalising a service. This would mean that these parameter values are valid if a customer has not chosen to specify values for these parameters via the mobile telephone keypad. Information on a parameter having been assigned a default value may be downloaded to the mobile telephone, but this is not necessary, since a user can, for example, when personalising a service make a paper printout of the default values valid for that service.
  • the present invention provides a general technology which can be used where there is a need to save bandwidth and offers subscribers an opportunity, on the basis of general services, to create their own personalised services.
  • the technology is independent of the mobile telephony system (GSM, UMTS, etc.) and the carrier service, as well as terminal technology.
  • the technology is especially suited to offering personalised services to mobile telephones with a conventional keypad by giving subscribers an opportunity to enter parameter values, prior to using the service, via a PC coupled to the Internet, which means that these parameters need not be given any value when a service is called from a mobile telephone.
  • a personalised service can be called with a minimum of buttons having to be pressed.
  • the present invention enables:

Abstract

L'invention concerne un système de télécommunications pouvant servir d'hôte pour des services à valeur ajoutée. L'invention concerne notamment un mécanisme permettant à un abonné à un système de télécommunications de personnaliser lesdits services. Le service de télécommunications comprend un serveur d'opérateur de télécommunications, plusieurs émetteurs-récepteurs d'abonnés, au moins un serveur de fournisseur de services, un moyen de stockage de données et plusieurs terminaux de données d'abonnés fixes. Chaque terminal de données d'abonnés fixes est conçu pour communiquer avec le serveur de l'opérateur. Au moins un serveur de fournisseur de services est conçu pour communiquer avec ledit serveur d'opérateur. Chaque émetteur-récepteur d'abonné est conçu pour communiquer avec ledit serveur d'opérateur. Le moyen de stockage contient une base de données de services et est conçu pour communiquer avec ledit serveur d'opérateur. Le système de télécommunications peut permettre à un abonné d'établir un menu de services à valeur ajoutée, facilitant la sélection d'un service à valeur ajoutée parmi plusieurs services à valeur ajoutée. Au moins certains émetteurs-récepteurs peuvent être mobiles. Les services à valeur ajoutée peuvent être fournis par plus d'un fournisseur de services. Le serveur d'opérateur peut servir d'intermédiaire entre un émetteur-récepteur d'abonné et un serveur de fournisseur de services, pour la fourniture de services à valeur ajoutée, en adaptant les services à valeur ajoutés aux définitions des services produites par ledit abonné depuis ledit terminal de données d'abonné fixe de l'abonné.
PCT/SE2000/000750 1999-04-27 2000-04-19 Procede et systeme permettant aux abonnes de personnaliser des services a valeur ajoutee WO2000065811A1 (fr)

Priority Applications (3)

Application Number Priority Date Filing Date Title
EP00929979A EP1181804A1 (fr) 1999-04-27 2000-04-19 Procede et systeme permettant aux abonnes de personnaliser des services a valeur ajoutee
EEP200100564A EE04983B1 (et) 1999-04-27 2000-04-19 Sidessteem ja meetod sidessteemi opereerimiseksv?imaldamaks abonentidel lisav„„rtusteenuseid individualiseerida
NO20014871A NO20014871L (no) 1999-04-27 2001-10-08 Telekommunikasjon for tilpasning av tjenester

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
SE9901508A SE519749C2 (sv) 1999-04-27 1999-04-27 Ett system och en metod för att möjliggöra att en användare i ett telekommunikationsnät kan individanpassa mervärdestjänster
SE9901508-3 1999-04-27

Publications (1)

Publication Number Publication Date
WO2000065811A1 true WO2000065811A1 (fr) 2000-11-02

Family

ID=20415365

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/SE2000/000750 WO2000065811A1 (fr) 1999-04-27 2000-04-19 Procede et systeme permettant aux abonnes de personnaliser des services a valeur ajoutee

Country Status (5)

Country Link
EP (1) EP1181804A1 (fr)
EE (1) EE04983B1 (fr)
NO (1) NO20014871L (fr)
SE (1) SE519749C2 (fr)
WO (1) WO2000065811A1 (fr)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
SE517424C2 (sv) 1999-04-27 2002-06-04 Telia Ab Metod, system och plattform för att underlätta införandet av tjänster i ett telekommunikationsystem

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO1997044943A1 (fr) * 1996-05-21 1997-11-27 Telecom Finland Oy Systeme de gestion de services relatifs a des abonnes dans un reseau de telecommunications
WO1998003005A1 (fr) * 1996-07-12 1998-01-22 Europolitan Ab Procede de service d'exploitation de telecommunications
WO1999007106A2 (fr) * 1997-07-31 1999-02-11 Northern Telecom Limited Gestion de profils de services radiotelephoniques par l'internet
WO1999049643A1 (fr) * 1998-03-26 1999-09-30 Sonera Oyj Procede et systeme de gestion de profils

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO1997044943A1 (fr) * 1996-05-21 1997-11-27 Telecom Finland Oy Systeme de gestion de services relatifs a des abonnes dans un reseau de telecommunications
WO1998003005A1 (fr) * 1996-07-12 1998-01-22 Europolitan Ab Procede de service d'exploitation de telecommunications
WO1999007106A2 (fr) * 1997-07-31 1999-02-11 Northern Telecom Limited Gestion de profils de services radiotelephoniques par l'internet
WO1999049643A1 (fr) * 1998-03-26 1999-09-30 Sonera Oyj Procede et systeme de gestion de profils

Also Published As

Publication number Publication date
SE9901508D0 (sv) 1999-04-27
NO20014871D0 (no) 2001-10-08
EP1181804A1 (fr) 2002-02-27
SE9901508L (sv) 2000-10-28
EE04983B1 (et) 2008-02-15
EE200100564A (et) 2003-02-17
NO20014871L (no) 2001-12-27
SE519749C2 (sv) 2003-04-08

Similar Documents

Publication Publication Date Title
JP4846756B2 (ja) 無線装置を介して個別のビデオ／オーディオウェブコンテンツを対象としてアクセスする方法及び装置
US6509913B2 (en) Configurable man-machine interface
US7409208B1 (en) Self-subscription to catalogs of mobile application software
US6031904A (en) Service order mechanism for telephone subscriber
US8548153B2 (en) Incoming and outgoing call control customization
KR100852229B1 (ko) 셀룰러 통신 시스템에서 서버로부터 내용을 페치하는 방법및 시스템
US6795702B2 (en) Customized on-line user guide
WO1999056447A1 (fr) Procede et systeme de configuration d'un appareil internet
US7243164B2 (en) Personal mobile internet
GB2368222A (en) Method and telecommunications network for controlling an external device
EP0849960A1 (fr) Procédé et dispositif pour un réseau de télécommunication
KR20050007567A (ko) 일련의 개인화를 위한 방법 및 장치, 및 사용자 프로파일웹 포털을 이용하는 원격 통신 네트워크 내의 어플리케이션
EP1331559A2 (fr) Dispositif pour personnaliser des applications d'une carte SIM ou USIM d'un terminal mobile
JP2006511858A (ja) 移動端末からのユーザの好みの設定
US20030065756A1 (en) Method for providing services in a communication network corresponding service customer host
US20020122546A1 (en) Internet-aided method of setting up a telephone call
WO2000065811A1 (fr) Procede et systeme permettant aux abonnes de personnaliser des services a valeur ajoutee
KR100746486B1 (ko) 원클릭 무선인터넷 접속방법
EP1315330A1 (fr) Système pour configurer des appareils portables
AU9241798A (en) Software controlled subscriber terminal
EP1185028B1 (fr) Gestion des informations d'historique et d'origine de contexte dans des services de réseau
Houssos et al. Towards adaptability in 3G service provision
EP1180295A1 (fr) Procede destine a faciliter l'introduction de nouveaux services dans un systeme de telecommunications
KR20020074333A (ko) 무선 단말기에 대한 정보제공 방법
EP1481530A1 (fr) Fournisseur d'acces et serveur offrant un portail internet dote d'un menu

Legal Events

Date Code Title Description
AK Designated states

Kind code of ref document: A1

Designated state(s): EE LT LV NO

AL Designated countries for regional patents

Kind code of ref document: A1

Designated state(s): AT BE CH CY DE DK ES FI FR GB GR IE IT LU MC NL PT SE

121 Ep: the epo has been informed by wipo that ep was designated in this application
DFPE Request for preliminary examination filed prior to expiration of 19th month from priority date (pct application filed before 20040101)
WWE Wipo information: entry into national phase

Ref document number: 2000929979

Country of ref document: EP

WWP Wipo information: published in national office

Ref document number: 2000929979

Country of ref document: EP

WWR Wipo information: refused in national office

Ref document number: 2000929979

Country of ref document: EP

WWW Wipo information: withdrawn in national office

Ref document number: 2000929979

Country of ref document: EP