WO2000041104A3 - A method and system for managing mobile workers - Google Patents

A method and system for managing mobile workers Download PDF

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Publication number
WO2000041104A3
WO2000041104A3 PCT/IL1999/000706 IL9900706W WO0041104A3 WO 2000041104 A3 WO2000041104 A3 WO 2000041104A3 IL 9900706 W IL9900706 W IL 9900706W WO 0041104 A3 WO0041104 A3 WO 0041104A3
Authority
WO
WIPO (PCT)
Prior art keywords
system
worker
mobile workers
schedule
current
Prior art date
Application number
PCT/IL1999/000706
Other languages
French (fr)
Other versions
WO2000041104A2 (en
Inventor
Yair Gaon
Rafi Katz
Original Assignee
Ct Motion Ltd
Yair Gaon
Rafi Katz
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority to US11458798P priority Critical
Priority to US06/114,587 priority
Application filed by Ct Motion Ltd, Yair Gaon, Rafi Katz filed Critical Ct Motion Ltd
Publication of WO2000041104A2 publication Critical patent/WO2000041104A2/en
Publication of WO2000041104A3 publication Critical patent/WO2000041104A3/en

Links

Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING; COUNTING
    • G06QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management, e.g. organising, planning, scheduling or allocating time, human or machine resources; Enterprise planning; Organisational models
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07CTIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C1/00Registering, indicating or recording the time of events or elapsed time, e.g. time-recorders for work people
    • G07C1/10Registering, indicating or recording the time of events or elapsed time, e.g. time-recorders for work people together with the recording, indicating or registering of other data, e.g. of signs of identity

Abstract

A system for managing mobile workers. The system pertains to organizations that employ mobile workers and wish to improve control over the mobile workers, increasing worker's productivity through dynamic workload allocation and job assignment. The system includes a server, installed at the central office switch of the mobile communication (Radio or Cellular) network operator, or service provider and a client system, installed at the service organization's office. The system includes a computerized system operative to: defining a current task assignment schedule to a worker, and communicating the current schedule to the worker, and automatically monitoring the worker's location during the current schedule, and correlating the monitored location with the current schedule, and selecting and reporting aspects of the correlation.
PCT/IL1999/000706 1998-12-31 1999-12-30 A method and system for managing mobile workers WO2000041104A2 (en)

Priority Applications (2)

Application Number Priority Date Filing Date Title
US11458798P true 1998-12-31 1998-12-31
US06/114,587 1998-12-31

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
AU17958/00A AU1795800A (en) 1998-12-31 1999-12-30 A method and system for managing mobile workers

Publications (2)

Publication Number Publication Date
WO2000041104A2 WO2000041104A2 (en) 2000-07-13
WO2000041104A3 true WO2000041104A3 (en) 2000-09-28

Family

ID=22356172

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/IL1999/000706 WO2000041104A2 (en) 1998-12-31 1999-12-30 A method and system for managing mobile workers

Country Status (2)

Country Link
AU (1) AU1795800A (en)
WO (1) WO2000041104A2 (en)

Cited By (3)

* Cited by examiner, † Cited by third party
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US8909679B2 (en) 2000-07-24 2014-12-09 Locator Ip, Lp Interactive advisory system
US9215554B2 (en) 2006-01-19 2015-12-15 Locator IP, L.P. Interactive advisory system
US10042904B2 (en) 2003-01-13 2018-08-07 Jda Software Group, Inc. System of centrally managing core reference data associated with an enterprise

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US7283971B1 (en) * 2000-09-06 2007-10-16 Masterlink Corporation System and method for managing mobile workers
US8190463B2 (en) 2000-09-06 2012-05-29 Masterlink Corporation System and method for managing mobile workers
FR2815154B1 (en) * 2000-10-11 2003-02-21 Apologic Inf Applic assistance system has the management by setting telephone relationship and communication with a remote management server
GB0025865D0 (en) * 2000-10-20 2000-12-06 Adicarte Technology Ltd Data recording device
GB0026642D0 (en) * 2000-11-01 2000-12-13 Datascope Plc Method and apparatus for remotely monitoring the time and attendance of workers
US6962531B2 (en) 2000-11-03 2005-11-08 Harrah's Operating Company, Inc. Automated service scheduling system
US7765121B2 (en) 2000-11-03 2010-07-27 Harrah's Operating Company, Inc. Automated service scheduling system based on customer value
WO2002041205A1 (en) 2000-11-16 2002-05-23 Ntt Docomo, Inc. Moving situation information providing method and server
GB2375017A (en) * 2001-04-28 2002-10-30 Hewlett Packard Co Mobile computing device having diary and data transfer functions
US7580862B1 (en) 2001-05-31 2009-08-25 The Servicemaster Company Method and system to select, schedule and purchase home services
EP1442408A2 (en) * 2001-10-26 2004-08-04 Reeft APS A system and a method for distributing assignments and receiving report data
DE10157788B4 (en) * 2001-11-27 2005-08-25 Esf Software-Entwicklungs-Gmbh Method and apparatus for controlling and documenting the implementation of services of the same type
FR2844375B1 (en) * 2002-09-11 2008-06-13 France Telecom Device and automatic Assistance will provide management resources based on requests
AT412379B (en) * 2003-08-04 2005-01-25 Johannes Ing Hainzl Job management method in which job and management data are exchanged between mobile telecommunications terminals and a job management server which allocates resources and personnel accordingly
WO2005043434A1 (en) * 2003-10-31 2005-05-12 Matsushita Electric Industrial Co., Ltd. Worker-in-charge command system and worker-in-charge command method
US20050197848A1 (en) * 2004-03-08 2005-09-08 Chou Y. H. Airport customer support dispatch system and method for operation for the same
US7278567B2 (en) 2004-08-25 2007-10-09 Caterpillar Inc. Systems and methods for self-service dispatch
US7443303B2 (en) * 2005-01-10 2008-10-28 Hill-Rom Services, Inc. System and method for managing workflow
US20060161469A1 (en) * 2005-01-14 2006-07-20 Weatherbank, Inc. Interactive advisory system
US8832121B2 (en) 2005-02-02 2014-09-09 Accuweather, Inc. Location-based data communications system and method
AU2007280423A1 (en) * 2006-08-02 2008-02-07 Hyintel Limited A monitoring method and system
US8634814B2 (en) 2007-02-23 2014-01-21 Locator IP, L.P. Interactive advisory system for prioritizing content
US20100121673A1 (en) * 2007-02-26 2010-05-13 Motohiko Sakaguchi Message notification method, work management device, and computer program
EP2135162A4 (en) 2007-04-12 2011-02-02 Thomson Licensing Operational management solution for media production and distribution
FR2921741B1 (en) * 2007-09-28 2012-11-30 Francois Xavier Duponchelle System and method for active management and supervisory intervention distance, and remote management system associates
AU2008349146B2 (en) * 2008-01-31 2013-01-31 Brandon Kibby Pty Ltd Intelligent location system
EP2350932A1 (en) * 2008-10-29 2011-08-03 Telefonaktiebolaget L M Ericsson (publ) Personal task planning with automatic task discovery
FR2952741A1 (en) * 2009-11-18 2011-05-20 Sade Cie Generale De Travaux D Hydraulique Method for managing service or maintenance intervention to e.g. home, involves assigning temporal gap to intervention based on data of intervention order of list so as to create round comprising intervention to be carried
FR2952742A1 (en) * 2009-11-18 2011-05-20 Sade Cie Generale De Travaux D Hydraulique Method for managing service or maintenance intervention to e.g. home, involves assigning intervention order to intervention group so as to permit organizing work of intervention group over predetermined time
US9046981B2 (en) 2012-02-21 2015-06-02 Target Brands, Inc. Trip and travel tool
US10214180B2 (en) 2016-06-24 2019-02-26 Emerson Electric Co. Systems and methods for machine sensing and communication

Citations (4)

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GB2242292A (en) * 1990-03-19 1991-09-25 Miyago Co Ltd Building maintenance management system
US5337044A (en) * 1991-10-08 1994-08-09 Nomadic Systems, Inc. System for remote computer control using message broadcasting system
WO1998025219A1 (en) * 1996-12-04 1998-06-11 Hitachi, Ltd. Work support system
US5790974A (en) * 1996-04-29 1998-08-04 Sun Microsystems, Inc. Portable calendaring device having perceptual agent managing calendar entries

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
GB2242292A (en) * 1990-03-19 1991-09-25 Miyago Co Ltd Building maintenance management system
US5337044A (en) * 1991-10-08 1994-08-09 Nomadic Systems, Inc. System for remote computer control using message broadcasting system
US5790974A (en) * 1996-04-29 1998-08-04 Sun Microsystems, Inc. Portable calendaring device having perceptual agent managing calendar entries
WO1998025219A1 (en) * 1996-12-04 1998-06-11 Hitachi, Ltd. Work support system

Cited By (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8909679B2 (en) 2000-07-24 2014-12-09 Locator Ip, Lp Interactive advisory system
US9191776B2 (en) 2000-07-24 2015-11-17 Locator Ip, Lp Interactive advisory system
US9197990B2 (en) 2000-07-24 2015-11-24 Locator Ip, Lp Interactive advisory system
US9204252B2 (en) 2000-07-24 2015-12-01 Locator IP, L.P. Interactive advisory system
US9554246B2 (en) 2000-07-24 2017-01-24 Locator Ip, Lp Interactive weather advisory system
US9560480B2 (en) 2000-07-24 2017-01-31 Locator Ip, Lp Interactive advisory system
US10042904B2 (en) 2003-01-13 2018-08-07 Jda Software Group, Inc. System of centrally managing core reference data associated with an enterprise
US9215554B2 (en) 2006-01-19 2015-12-15 Locator IP, L.P. Interactive advisory system

Also Published As

Publication number Publication date
AU1795800A (en) 2000-07-24
WO2000041104A2 (en) 2000-07-13

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