US20230034472A1 - Method and system for updating message threads - Google Patents

Method and system for updating message threads Download PDF

Info

Publication number
US20230034472A1
US20230034472A1 US17/962,161 US202217962161A US2023034472A1 US 20230034472 A1 US20230034472 A1 US 20230034472A1 US 202217962161 A US202217962161 A US 202217962161A US 2023034472 A1 US2023034472 A1 US 2023034472A1
Authority
US
United States
Prior art keywords
message
messages
thread
processor
user
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Abandoned
Application number
US17/962,161
Inventor
Neil Patrick Adams
Raymond Paul Vander Veen
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Malikie Innovations Ltd
Original Assignee
BlackBerry Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by BlackBerry Ltd filed Critical BlackBerry Ltd
Priority to US17/962,161 priority Critical patent/US20230034472A1/en
Assigned to BLACKBERRY LIMITED reassignment BLACKBERRY LIMITED CHANGE OF NAME (SEE DOCUMENT FOR DETAILS). Assignors: RESEARCH IN MOTION LIMITED
Assigned to RESEARCH IN MOTION LIMITED reassignment RESEARCH IN MOTION LIMITED ASSIGNMENT OF ASSIGNORS INTEREST (SEE DOCUMENT FOR DETAILS). Assignors: ADAMS, NEIL, VANDER VEEN, RAYMOND
Publication of US20230034472A1 publication Critical patent/US20230034472A1/en
Assigned to MALIKIE INNOVATIONS LIMITED reassignment MALIKIE INNOVATIONS LIMITED ASSIGNMENT OF ASSIGNORS INTEREST (SEE DOCUMENT FOR DETAILS). Assignors: BLACKBERRY LIMITED
Abandoned legal-status Critical Current

Links

Images

Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management
    • G06Q10/107Computer-aided management of electronic mailing [e-mailing]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/72Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/724User interfaces specially adapted for cordless or mobile telephones
    • H04M1/72403User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
    • H04M1/7243User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages
    • H04M1/72436User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages for text messaging, e.g. short messaging services [SMS] or e-mails

Definitions

  • This invention relates to the field of electronic mail (“email”) messages, and more specifically, to updating message threads for email messages in wireless and other devices.
  • email electronic mail
  • Wireless mobile communication devices include microprocessors, memory, soundcards, and run one or more software applications. Examples of software applications used in these wireless devices include micro-browsers, address books, email clients, instant messaging (“IM”) clients, and wavetable instruments. Additionally, wireless devices have access to a plurality of services via the Internet. A wireless device may, for example, be used to browse web sites on the Internet, to transmit and receive graphics, and to execute streaming audio and/or video applications. The transfer of Internet content to and from wireless device is typically facilitated by the Wireless Application Protocol (“WAP”), which integrates the Internet and other networks with wireless network platforms.
  • WAP Wireless Application Protocol
  • a message thread is a sequence of messages relating to the same topic.
  • a simple message thread includes messages that switch back and forth between two recipients much like a conversation.
  • each message in the thread contains the message text from the body of the message that the user is replying to. The longer the thread goes on, the longer the text of the message is (and the more memory space each reply uses).
  • a user of a wireless device receives one or more messages from an email thread while the device is holstered.
  • the wireless device vibrates to indicate to the user that a message has arrived.
  • the user removes the wireless device from its holster and observes the wireless device's display screen, the user is presented with the message.
  • the content of the message displayed to the user depends on the timing of receipt of the message. If several other users are responding to the thread, the user may not be shown the most recent message text in the thread for the message displayed. If new messages for the thread are received while the user is reading or responding to one of the earlier messages, it will not be clear to the user that another message for that thread has arrived. In other words, the message thread will not be updated.
  • One problem caused by the lack of message thread updating is that when a first user responds to a message, the content of the first user's response may have already been sent in a response to the message from a second user. This wastes the time of the first user, who may have composed a message with similar content to that of the second user, as well as the time of other recipients of the messages from the first and second users who must now read the two similar messages.
  • FIG. 1 is a block diagram illustrating a data processing system adapted for implementing an embodiment of the invention
  • FIG. 2 is a block diagram illustrating a wireless device and a wireless communications system adapted for implementing an embodiment of the invention
  • FIG. 3 is a block diagram illustrating a memory of the wireless device of FIG. 2 ;
  • FIG. 4 is a chart illustrating the content of an exemplary email message thread in accordance with an embodiment of the invention.
  • FIG. 5 is a partial screen capture illustrating a graphical user interface (“GUI”) for updating a message thread for an opened email message in accordance with an embodiment of the invention.
  • GUI graphical user interface
  • FIG. 6 is a flow chart illustrating operations of modules for updating an electronic mail (“email”) message presented to a user on a display screen of a data processing system, the email message belonging to a thread of email messages received by the data processing system, in accordance with an embodiment of the invention.
  • email electronic mail
  • a method for updating an electronic mail (“email”) message presented to a user on a display screen of a data processing system, the email message belonging to a thread of email messages received by the data processing system comprising: determining whether one or more of the email messages in the thread was received after the email message is opened on the display screen; and, if so, displaying an update message on the display screen indicating that one or more of the email messages in the thread was so received.
  • email electronic mail
  • the method further includes determining whether the email message belongs to the thread by comparing subject line text of the email message to subject line text of one or more of the email messages in the thread.
  • the determining further includes comparing a time and date of receipt for the email message with times and dates of receipt for one or more of the email messages in the thread.
  • the method further includes determining a number of email messages in the thread for including in the update message.
  • the method further includes determining an order for the email messages in the thread from the comparing for including in the update message.
  • the method further includes: determining whether one or more of the email messages in the thread has been opened by the user from a message read flag associated with each of the email messages in the thread; and, determining with the order at least one of a number of email messages in the thread that were received before the email message and that have not been opened and a number of email messages in the thread that were received after the email message and that have not been opened for including in the update message.
  • the method further includes: determining by comparison whether text entered by the user for responding to the email message and text contained in one or more of the email messages in the thread have a similarity; and, if so, including a warning message in the update message indicating the similarity.
  • the method further includes displaying the update message in a non-scrolling field within the email message opened on the display screen.
  • the update message is at least one of a text message and an icon.
  • the data processing system is a wireless device having a clickable thumbwheel.
  • the method further includes opening the email message on the display screen when the email message is selected from a list of email messages by the user with the clickable thumbwheel.
  • an apparatus such as a data processing system, a method for adapting this system, as well as articles of manufacture such as a computer readable medium having program instructions recorded thereon for practising the method of the invention.
  • the following detailed description of the embodiments of the present invention does not limit the implementation of the invention to any particular computer programming language.
  • the present invention may be implemented in any computer programming language provided that the operating system (“OS”) provides the facilities that may support the requirements of the present invention.
  • a preferred embodiment is implemented in the JAVATM computer programming language (or other computer programming languages such as C or C++). (JAVA and all JAVA-based trademarks are the trademarks of Sun Microsystems Corporation.) Any limitations presented would be a result of a particular type of operating system or computer programming language and would not be a limitation of the present invention.
  • FIG. 1 is a block diagram illustrating a data processing system 100 adapted for implementing an embodiment of the invention.
  • the data processing system 100 includes an input device 110 , a central processing unit or CPU 120 , memory 130 , a display 140 , and an interface 150 .
  • the input device 110 may include a keyboard, mouse, trackball, remote control, or similar device.
  • the CPU 120 may include dedicated coprocessors and memory devices.
  • the memory 130 may include RAM, ROM, or disk devices.
  • the display 140 may include a computer screen, terminal device, or a hardcopy producing output device such as a printer or plotter.
  • the interface 150 may include a network connection including an Internet connection and a wireless network 220 connection (see FIG. 2 ).
  • the data processing system 100 is adapted for communicating with wireless devices 210 over a wireless network 220 .
  • the data processing system 100 may be a server system or a personal computer (“PC”) system.
  • the CPU 120 of the system 100 is operatively coupled to memory 130 which stores an operating system (not shown), such as IBM Corporation's OS/2TM, UNIX, etc., for general management of the system 100 .
  • the interface 150 may be used for communicating to external data processing systems (not shown) through a network (such as the Internet) or wireless network 220 (see FIG. 2 ). Examples of suitable platforms for the system 100 include iSeriesTM servers and ThinkCentreTM personal computers available from IBM Corporation.
  • the system 100 may include application server software (not shown), such as WebLogic® Server available from BEA Systems, Inc., for developing and managing distributed applications.
  • the data processing system 100 may include a database system 160 for storing and accessing programming information.
  • the database system 160 may include a database management system (“DBMS”) and a database and is stored in the memory 130 of the data processing system 100 .
  • DBMS database management system
  • the data processing system 100 includes computer executable programmed instructions for directing the system 100 to implement the embodiments of the present invention.
  • the programmed instructions may be embodied in one or more software modules 170 resident in the memory 130 of the data processing system 100 .
  • the programmed instructions may be embodied on a computer readable storage medium (such as a CD disk or floppy disk) which may be used for storing and transporting the programmed instructions to the memory 130 of the data processing system 100 .
  • the instructions may thus be embodied in what may be referred to as physical, or alternatively non-transitory, media.
  • the programmed instructions may be embedded in a computer-readable, signal-bearing medium that is uploaded to a network by a vendor or supplier of the programmed instructions, and this signal-bearing medium may be downloaded through the interface 150 to the data processing system 100 from the network by end users or potential buyers.
  • the CPU 120 of the system 100 is typically coupled to one or more devices 110 for receiving user commands or queries and for displaying the results of these commands or queries to the user on a display 140 .
  • the memory 130 may include a variety of storage devices including internal memory and external mass storage typically arranged in a hierarchy of storage as understood to those skilled in the art.
  • GUI 180 may be web-based and may be used for monitoring, managing, and accessing the data processing system 100 .
  • GUIs are supported by common operating systems and provide a display format which enables a user to choose commands, execute application programs, manage computer files, and perform other functions by selecting pictorial representations known as icons, or items from a menu through use of an input or pointing device such as a mouse 110 .
  • a GUI is used to convey information to and receive commands from users and generally includes a variety of GUI objects or controls, including icons, toolbars, drop-down menus, text, dialog boxes, buttons, and the like.
  • a user typically interacts with a GUI 180 presented on a display 140 by using an input or pointing device (e.g., a mouse) 110 to position a pointer or cursor 190 over an object 191 and by “clicking” on the object 191 .
  • an input or pointing device e.g., a mouse
  • a GUI based system presents application, system status, and other information to the user in “windows” appearing on the display 140 .
  • a window 192 is a more or less rectangular area within the display 140 in which a user may view an application or a document. Such a window 192 may be open, closed, displayed full screen, reduced to an icon, increased or reduced in size, or moved to different areas of the display 140 . Multiple windows may be displayed simultaneously, such as: windows included within other windows, windows overlapping other windows, or windows tiled within the display area.
  • FIG. 2 is a block diagram illustrating a wireless device 210 and a wireless network 220 adapted for implementing an embodiment of the invention.
  • the wireless network 220 includes antenna, base stations, and supporting radio equipment, known to those of ordinary skill in the art, for supporting wireless communications between the wireless device 210 and the data processing system 100 .
  • the wireless network 220 may be coupled to a wireless network gateway (not shown) and to a wide area network (not shown) to which the data processing system 100 may be coupled through its interface 150 .
  • the wireless device 210 is a two-way communication device having at least voice and advanced data communication capabilities, including the capability to communicate with other computer systems 100 . Depending on the functionality provided by the device 210 , it may be referred to as a data messaging device, a two-way pager, a cellular telephone with data messaging capabilities, a wireless Internet appliance, or a data communication device (with or without telephony capabilities).
  • the device 210 may communicate with any one of a plurality of fixed transceiver stations 220 within its geographic coverage area.
  • the wireless device 210 will normally incorporate a communication subsystem 111 , which includes a RF receiver, a RF transmitter, and associated components, such as one or more (preferably embedded or internal) antenna elements, local oscillators (“LOs”), and a processing module such as a digital signal processor (“DSP”) (all not shown).
  • a communication subsystem 111 which includes a RF receiver, a RF transmitter, and associated components, such as one or more (preferably embedded or internal) antenna elements, local oscillators (“LOs”), and a processing module such as a digital signal processor (“DSP”) (all not shown).
  • LOs local oscillators
  • DSP digital signal processor
  • the device 210 is a battery-powered device so it also includes a battery IF 154 for receiving one or more rechargeable batteries 156 .
  • a battery 156 provides electrical power to most if not all electrical circuitry in the device 210
  • the battery IF 154 provides for a mechanical and electrical connection for it.
  • the battery IF 154 is coupled to a regulator (not shown) which provides power to the circuitry of the device 210 .
  • the wireless device 210 includes a microprocessor 138 which controls overall operation of the device 210 . Communication functions, including at least data and voice communications, are performed through the communication subsystem 111 .
  • the microprocessor 138 also interacts with additional device subsystems such as a display 122 , a flash memory 124 or other persistent store, a random access memory (“RAM”) 126 , auxiliary input/output (“I/O”) subsystems 128 , a serial port 131 , a keyboard 132 , a clickable thumbwheel 230 , a speaker 134 , a microphone 136 , a short-range communications subsystem 141 , and any other device subsystems generally designated at 142 .
  • the microprocessor 138 in addition to its operating system functions, preferably enables execution of software applications on the device 210 .
  • a preferred application that may be loaded onto the device 210 may be a personal information manager (“PIM”) application having the ability to organize and manage data items relating to the user such as, but not limited to, instant messaging (“IM”), email, calendar events, voice mails, appointments, and task items.
  • PIM personal information manager
  • IM instant messaging
  • SIM 162 to facilitate storage of PIM data items and other information.
  • the PM application preferably has the ability to send and receive data items via the wireless network 220 .
  • PM data items are seamlessly integrated, synchronized, and updated via the wireless network, with the wireless device user's corresponding data items stored and/or associated with a host computer system such as the data processing system 100 thereby creating a mirrored host computer on the device 210 with respect to such items. This is especially advantageous where the host computer system is the wireless device user's office computer system.
  • Additional applications may also be loaded onto the device 210 through the network 220 , the auxiliary I/O subsystem 128 , the serial port 131 , the short-range communications subsystem 141 , or any other suitable subsystem 142 , and installed by a user in RAM 126 or preferably in a non-volatile store (not shown) for execution by the microprocessor 138 .
  • Such flexibility in application installation increases the functionality of the device 210 and may provide enhanced on-device functions, communication-related functions, or both.
  • secure communication applications may enable electronic commerce functions and other such financial transactions to be performed using the wireless device 210 .
  • a received signal such as a text message, an email message, or web page download will be processed by the communication subsystem 111 and input to the microprocessor 138 .
  • the microprocessor 138 will preferably further process the signal for output to the display 122 and/or to the auxiliary I/O device 128 .
  • a user of the wireless device 210 may also compose data items, such as email messages, for example, using the keyboard 132 in conjunction with the display 122 , the clickable thumbwheel 230 , and possibly the auxiliary I/O device 128 .
  • the keyboard 132 is preferably a complete alphanumeric keyboard and/or a telephone-type keypad.
  • the keyboard 132 may also be a reduced key alphanumeric keyboard.
  • the overall operation of the wireless device 210 is substantially similar, except that the received signals would be output to the speaker 134 and signals for transmission would be generated by the microphone 136 .
  • Alternative voice or audio I/O subsystems such as a voice message recording subsystem, may also be implemented on the device 210 .
  • voice or audio signal output is preferably accomplished primarily through the speaker 134
  • the display 122 may also be used to provide, for example, an indication of the identity of a calling party, duration of a voice call, or other voice call related information.
  • the serial port 131 shown in FIG. 2 is normally implemented in a personal digital assistant (“PDA”)-type communication device for which synchronization with a user's desktop computer is a desirable, albeit optional, component.
  • PDA personal digital assistant
  • the serial port 131 enables a user to set preferences through an external device or software application and extends the capabilities of the device 210 by providing for information or software downloads to the device 210 other than through a wireless communication network 220 .
  • the alternate download path may, for example, be used to load an encryption key onto the device 210 through a direct and thus reliable and trusted connection to thereby provide secure device communication.
  • the short-range communications subsystem 141 shown in FIG. 2 is an additional optional component which provides for communication between the device 210 and different systems or devices, which need not necessarily be similar devices.
  • the subsystem 141 may include an infrared device and associated circuits and components, or a BluetoothTM communication module to provide for communication with similarly-enabled systems and devices. (BluetoothTM is a registered trademark of Bluetooth SIG, Inc.)
  • FIG. 3 is a block diagram illustrating a memory 201 of the wireless device 210 of FIG. 2 in accordance with an embodiment of the invention.
  • the memory 201 has various software components for controlling the device 210 and may include flash memory 124 , RAM 126 , or ROM (not shown), for example.
  • the wireless device 210 is intended to be a multi-tasking wireless communications device configured for sending and receiving data items and for making and receiving voice calls.
  • an operating system (“O/S”) 202 resident on the device 210 provides a basic set of operations for supporting various applications typically operable through a graphical user interface (“GUI”) 204 .
  • GUI graphical user interface
  • the O/S 202 provides basic input/output system features to obtain input from the auxiliary I/O 128 , the keyboard 132 , the clickable thumbwheel 230 , and the like, and for facilitating output to the user.
  • software modules 206 for updating message threads as will be described below. Though not shown, one or more applications for managing communications or for providing personal digital assistant like functions may also be included.
  • the wireless device 210 includes computer executable programmed instructions for directing the device 210 to implement the embodiments of the present invention.
  • the programmed instructions may be embodied in one or more software modules 206 resident in the memory 201 of the wireless device 210 .
  • the programmed instructions may be embodied on a computer readable medium (such as a CD disk or floppy disk) which may be used for transporting the programmed instructions to the memory of the wireless device 210 .
  • the programmed instructions may be embedded in a computer-readable, signal-bearing medium that is uploaded to a network by a vendor or supplier of the programmed instructions, and this signal-bearing medium may be downloaded through an interface 111 , 131 , 141 to the wireless device 210 from the network by end users or potential buyers.
  • FIG. 4 is a chart illustrating the content of an exemplary email message thread 400 in accordance with an embodiment of the invention.
  • a first user Neil sends a first email message 410 containing message text 411 to a second user Harry and a third user Raymond.
  • Harry sends a responding second email message 420 containing message text 421 to Neil.
  • the second email message 420 includes the text 411 of the first email message 410 .
  • Neil may send a third email message 430 containing message text 431 in response to Harry's message 420 .
  • the third email message 430 includes the text 411 , 421 of first and second messages 410 , 420 .
  • the linked message text in an email message may be referred to as message thread text 401 , 402 , 403 .
  • the message thread text 403 includes message text 411 , 421 , 431 from the first, second, and third messages 410 , 420 , 430 .
  • a first user of a wireless device 210 receives one or more messages 410 , 420 , 430 from an email message thread 400 while the device 210 is in its holster.
  • the wireless device 210 vibrates to indicate to the first user that messages 410 , 420 , 430 have arrived.
  • the first user removes the wireless device 210 from its holster and observes the wireless device's display screen 122 , the first user is presented with the message thread text 402 of a message 420 .
  • the message 420 displayed to the user depends on the timing of receipt of the messages 410 , 420 , 430 . If several other users are responding to the message thread 400 , the first user may not be shown the most recent message text 431 in the thread 400 .
  • the message thread text 402 in the message 420 that the first user may be responding to may not be the up-to-date message thread text 403 .
  • one problem caused by the lack of message thread updating is that when a first user responds to a message, the content of the first user's response may have already been sent in a response to the message from a second user. This wastes the time of the first user, who may have composed a message with similar content to that of the second user, as well as the time of other recipients of the messages from the first and second users who must now read the two similar messages. Therefore, one shortcoming of present wireless and other devices is their inability to effectively update email message threads. In general, the present invention provides information to users about the messages they receive to reduce responses to these messages that have content that has already been added to the message thread.
  • FIG. 5 is a partial screen capture 500 illustrating a graphical user interface (“GUI”) 510 for updating an opened email message 420 of a message thread 400 in accordance with an embodiment of the invention.
  • the GUI 510 is displayed on the display screen 122 , 140 of the wireless device 210 or data processing system 100 and may be incorporated in the GUI 180 , 204 associated with email applications 170 , 206 running on the wireless device 210 or data processing system 100 .
  • the GUI 510 has an indicator line 520 that is presented within an open email message 420 that provides information such as an update message 530 about the thread 400 to a user thus providing an update to the currently displayed message thread text 402 .
  • the indicator line 520 may also be presented in an open email message that is being composed by a user in response to a received email 420 . As will be described below, the indicator line 520 may present several items of information to the user to update the message thread text 402 .
  • an update message 530 such as “Response Received” is presented on the indicator line 520 when a new response is received by the user's wireless device 210 or data processing system 100 after the currently displayed message 420 and if the new response has not yet been read or opened by the user.
  • a suitable icon (not shown) representing a response received message could be displayed in the GUI 510 .
  • an update message 530 such as “X Response(s) Received” is presented on the indicator line 520 for the currently displayed message 420 .
  • the “X” variable in the message indicates the number of other users that have replied to the currently displayed message 420 .
  • the variable “X” is updated automatically as new messages are received. This information allows the user to determine if there are other replies to the thread 400 that the user should read before replying to the message 420 .
  • the message 530 presented on the indicator line 520 would be “2 Message(s) Received”. If another message arrives, the message 530 presented on the indicator line 520 would be updated to “3 Message(s) Received”.
  • an update message 530 such as “Message Y of X” is presented on the indicator line 520 for the currently displayed message 420 .
  • the variable “X” is the total number of messages received relating to the currently displayed thread text 402 and the variable “Y” is the number or order of the currently displayed message 420 within the message thread 400 . This information allows the user to determine if there are other replies to the thread text 402 that the user should read before replying to the message 420 as well as which message this is within the thread.
  • the message 530 presented on the indicator line 520 would be “Message 2 of 3”. If another message arrives, the message 530 presented on the indicator line 520 would be updated to “Message 2 of 4”.
  • an update message 530 such as “Message Y of X, M/N New” is presented on the indicator line 520 for the currently displayed message 420 .
  • the variable “X” is the total number of messages received relating to the currently displayed thread text 402
  • the variable “Y” is the number or order of the currently displayed message 420 within the message thread 400
  • the variable “M” is the number of unopened messages in the message thread 400 before the currently displayed message 420
  • the variable “N” is the number of unopened messages in the message thread 400 after the currently displayed message 420 .
  • This information allows the user to determine the number of unopened replies to the thread text 402 that the user should open or read before replying to the message 420 as well as which message this is within the thread.
  • This message 530 provides the user with the most information about the current message 420 in relation to other messages 410 , 420 in the message thread 400 . With this information, the user can ensure that they have read all messages before responding to the current message.
  • the message 530 presented on the indicator line 520 would be “Message 2 of 3, 1/1 New”. If another message arrives, the message 530 presented on the indicator line 520 would be updated to “Message 2 of 4, 1/2 New”.
  • the GUI 510 with its indicator line 520 is presented as a non-scrolling field on the display screen 122 , 140 .
  • the indicator line 520 is always presented to the user no matter where the user is currently positioned in the currently displayed message 420 . This allows the user to view updates to the message thread text 402 in the indicator line 520 without having to scroll to the top of the message text 421 , 411 .
  • the indicator line 520 may also be presented on the email compose screen while the user is entering a reply to the message thread 400 .
  • a warning message is presented on the indicator line 520 if the user is entering a response to a message that is similar to another response that has already be received.
  • This warning message is generated, for example, upon comparing the text entered in the response being composed by the user with the message text 411 , 421 , 431 contained in other messages 410 , 430 of the thread 400 . For example, if five or more words are found to be common among the user's response and the message text contained in other messages of the thread, then the warning message may be presented to the user to inform the user that the response that is being entered is similar to a response that has already been received.
  • software modules 206 , 170 within the wireless device 210 or data processing system 100 perform operations to search for messages 410 , 420 , 430 belonging to the message thread 400 .
  • the content of the subject line 501 , 502 , 503 of each message 410 , 420 , 430 e.g., Lunch?, Re: Lunch?, Re: Re: Lunch?) in the user's email inbox is compared after first stripping prefix text (i.e., “Re:”, “Fw:”, etc.).
  • the “message read” flag for each message is accessed to determine if the message has been read (i.e., opened) or not.
  • the “received date” information for each message is accessed to determine the order of the message within the message thread. The foregoing information is then used to generate a message such as “Message Y of X, M/N New” 530 for presentation on the indicator line 520 .
  • FIG. 6 is a flow chart illustrating operations 600 of modules 170 for updating an electronic mail (“email”) message 420 presented to a user on a display screen 140 of a data processing system, the email message 402 , 420 belonging to a thread of email messages 400 received by the data processing system 100 , in accordance with an embodiment of the invention.
  • email electronic mail
  • an update message 530 is displayed on the display screen 140 indicating that one or more 410 , 430 of the email messages in the thread 400 was so received (e.g., “Response Received”).
  • the method further includes determining whether the email message 420 belongs to the thread 400 by comparing subject line text 502 of the email message 420 to subject line text 501 , 503 of one or more of the email messages 410 , 430 in the thread 400 .
  • the determining further includes comparing a time and date of receipt for the email message 420 with times and dates of receipt for one or more 410 , 430 of the email messages in the thread 400 .
  • the method further includes determining a number of email messages in the thread (e.g., “X”) for including in the update message 530 (e.g., “X Response(s) Received”).
  • the method further includes determining an order for the email messages in the thread (e.g., “Y”) from the comparing for including in the update message 530 (e.g., “Message Y of X”).
  • the method further includes: determining whether one or more 410 , 430 of the email messages in the thread 400 has been opened by the user from a message read flag associated with each of the email messages in the thread; and, determining with the order (e.g., “Y”) at least one of a number of the email messages in the thread that were received before the email message and that have not been opened (e.g., “M”) and a number of the email messages in the thread that were received after the email message and that have not been opened (e.g., “N”) for including in the update message 530 (e.g., “Message Y of X, M/N New”).
  • the method further includes: determining by comparison whether text entered by the user for responding to the email message 420 and text 411 , 421 , 431 contained in one or more of the email messages 410 , 420 , 430 in the thread 400 have a similarity; and, if so, including a warning message in the update message 530 indicating the similarity.
  • the method further includes displaying the update message 530 in a non-scrolling field 510 , 520 within the email message 420 opened on the display screen 140 .
  • the update message 530 is at least one of a text message and an icon.
  • the data processing system 100 is a wireless device 210 having a clickable thumbwheel 230 .
  • the method further includes opening the email message 420 on the display screen 140 when the email message 420 is selected from a list of email messages (not shown) by the user with the clickable thumbwheel 230 .
  • the above described method for updating message threads is generally performed by the data processing system 100 .
  • the method can be performed by the wireless device 210 .

Landscapes

  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Human Resources & Organizations (AREA)
  • Strategic Management (AREA)
  • Entrepreneurship & Innovation (AREA)
  • General Business, Economics & Management (AREA)
  • Tourism & Hospitality (AREA)
  • Physics & Mathematics (AREA)
  • Data Mining & Analysis (AREA)
  • Theoretical Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • Operations Research (AREA)
  • Quality & Reliability (AREA)
  • Computer Hardware Design (AREA)
  • Human Computer Interaction (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Information Transfer Between Computers (AREA)

Abstract

A processor-implemented method comprises displaying a user interface for responding to a first message; receiving a second message after the first message; and displaying an update message that indicates receipt of the second message.

Description

  • REFERENCE TO PRIOR APPLICATIONS
  • This application is a continuation of U.S. application Ser. No. 17/388,831, filed on Jul. 29, 2021 which is a continuation of U.S. application Ser. No. 16/057,053, filed on Aug. 7, 2018 which is a continuation of U.S. application Ser. No. 15/648,821, filed on Jul. 13, 2017 which is a continuation of U.S. application Ser. No. 13/572,139, filed on Aug. 10, 2012, which claims priority from U.S. patent application Ser. No. 11/266,200, filed Nov. 4, 2005. The entirety of these applications are incorporated herein by reference.
  • FIELD OF THE INVENTION
  • This invention relates to the field of electronic mail (“email”) messages, and more specifically, to updating message threads for email messages in wireless and other devices.
  • BACKGROUND
  • Current wireless mobile communication devices include microprocessors, memory, soundcards, and run one or more software applications. Examples of software applications used in these wireless devices include micro-browsers, address books, email clients, instant messaging (“IM”) clients, and wavetable instruments. Additionally, wireless devices have access to a plurality of services via the Internet. A wireless device may, for example, be used to browse web sites on the Internet, to transmit and receive graphics, and to execute streaming audio and/or video applications. The transfer of Internet content to and from wireless device is typically facilitated by the Wireless Application Protocol (“WAP”), which integrates the Internet and other networks with wireless network platforms.
  • With respect to email messages, a typical message list for a user may have many threads of messages. A message thread is a sequence of messages relating to the same topic. A simple message thread includes messages that switch back and forth between two recipients much like a conversation. Typically, each message in the thread contains the message text from the body of the message that the user is replying to. The longer the thread goes on, the longer the text of the message is (and the more memory space each reply uses).
  • Now, consider the following scenario. A user of a wireless device receives one or more messages from an email thread while the device is holstered. The wireless device vibrates to indicate to the user that a message has arrived. When the user removes the wireless device from its holster and observes the wireless device's display screen, the user is presented with the message. The content of the message displayed to the user depends on the timing of receipt of the message. If several other users are responding to the thread, the user may not be shown the most recent message text in the thread for the message displayed. If new messages for the thread are received while the user is reading or responding to one of the earlier messages, it will not be clear to the user that another message for that thread has arrived. In other words, the message thread will not be updated.
  • One problem caused by the lack of message thread updating is that when a first user responds to a message, the content of the first user's response may have already been sent in a response to the message from a second user. This wastes the time of the first user, who may have composed a message with similar content to that of the second user, as well as the time of other recipients of the messages from the first and second users who must now read the two similar messages.
  • Therefore, one shortcoming of present wireless and other devices is their inability to effectively update email message threads. Furthermore, the need to effectively update email message threads is increasing in importance with the increase in the number of email related applications being run on wireless and other devices.
  • A need therefore exists for an improved method and system of updating email message threads in wireless and other devices. Accordingly, a solution that addresses, at least in part, the above and other shortcomings is desired.
  • BRIEF DESCRIPTION OF THE DRAWINGS
  • Further features and advantages of the embodiments of the present invention will become apparent from the following detailed description, taken in combination with the appended drawings, in which:
  • FIG. 1 is a block diagram illustrating a data processing system adapted for implementing an embodiment of the invention;
  • FIG. 2 is a block diagram illustrating a wireless device and a wireless communications system adapted for implementing an embodiment of the invention;
  • FIG. 3 is a block diagram illustrating a memory of the wireless device of FIG. 2 ;
  • FIG. 4 is a chart illustrating the content of an exemplary email message thread in accordance with an embodiment of the invention;
  • FIG. 5 is a partial screen capture illustrating a graphical user interface (“GUI”) for updating a message thread for an opened email message in accordance with an embodiment of the invention; and,
  • FIG. 6 is a flow chart illustrating operations of modules for updating an electronic mail (“email”) message presented to a user on a display screen of a data processing system, the email message belonging to a thread of email messages received by the data processing system, in accordance with an embodiment of the invention.
  • It will be noted that throughout the appended drawings, like features are identified by like reference numerals.
  • DETAILED DESCRIPTION OF THE EMBODIMENTS
  • According to one aspect of the invention, there is provided a method for updating an electronic mail (“email”) message presented to a user on a display screen of a data processing system, the email message belonging to a thread of email messages received by the data processing system, the method comprising: determining whether one or more of the email messages in the thread was received after the email message is opened on the display screen; and, if so, displaying an update message on the display screen indicating that one or more of the email messages in the thread was so received.
  • Preferably, the method further includes determining whether the email message belongs to the thread by comparing subject line text of the email message to subject line text of one or more of the email messages in the thread. Preferably, the determining further includes comparing a time and date of receipt for the email message with times and dates of receipt for one or more of the email messages in the thread. Preferably, the method further includes determining a number of email messages in the thread for including in the update message. Preferably, the method further includes determining an order for the email messages in the thread from the comparing for including in the update message. Preferably, the method further includes: determining whether one or more of the email messages in the thread has been opened by the user from a message read flag associated with each of the email messages in the thread; and, determining with the order at least one of a number of email messages in the thread that were received before the email message and that have not been opened and a number of email messages in the thread that were received after the email message and that have not been opened for including in the update message. Preferably, the method further includes: determining by comparison whether text entered by the user for responding to the email message and text contained in one or more of the email messages in the thread have a similarity; and, if so, including a warning message in the update message indicating the similarity. Preferably, the method further includes displaying the update message in a non-scrolling field within the email message opened on the display screen. Preferably, the update message is at least one of a text message and an icon. Preferably, the data processing system is a wireless device having a clickable thumbwheel. Preferably, the method further includes opening the email message on the display screen when the email message is selected from a list of email messages by the user with the clickable thumbwheel.
  • In accordance with further aspects of the present invention there is provided an apparatus such as a data processing system, a method for adapting this system, as well as articles of manufacture such as a computer readable medium having program instructions recorded thereon for practising the method of the invention.
  • The following detailed description of the embodiments of the present invention does not limit the implementation of the invention to any particular computer programming language. The present invention may be implemented in any computer programming language provided that the operating system (“OS”) provides the facilities that may support the requirements of the present invention. A preferred embodiment is implemented in the JAVA™ computer programming language (or other computer programming languages such as C or C++). (JAVA and all JAVA-based trademarks are the trademarks of Sun Microsystems Corporation.) Any limitations presented would be a result of a particular type of operating system or computer programming language and would not be a limitation of the present invention.
  • FIG. 1 is a block diagram illustrating a data processing system 100 adapted for implementing an embodiment of the invention. The data processing system 100 includes an input device 110, a central processing unit or CPU 120, memory 130, a display 140, and an interface 150. The input device 110 may include a keyboard, mouse, trackball, remote control, or similar device. The CPU 120 may include dedicated coprocessors and memory devices. The memory 130 may include RAM, ROM, or disk devices. The display 140 may include a computer screen, terminal device, or a hardcopy producing output device such as a printer or plotter. And, the interface 150 may include a network connection including an Internet connection and a wireless network 220 connection (see FIG. 2 ). The data processing system 100 is adapted for communicating with wireless devices 210 over a wireless network 220.
  • The data processing system 100 may be a server system or a personal computer (“PC”) system. The CPU 120 of the system 100 is operatively coupled to memory 130 which stores an operating system (not shown), such as IBM Corporation's OS/2™, UNIX, etc., for general management of the system 100. The interface 150 may be used for communicating to external data processing systems (not shown) through a network (such as the Internet) or wireless network 220 (see FIG. 2 ). Examples of suitable platforms for the system 100 include iSeries™ servers and ThinkCentre™ personal computers available from IBM Corporation. The system 100 may include application server software (not shown), such as WebLogic® Server available from BEA Systems, Inc., for developing and managing distributed applications.
  • The data processing system 100 may include a database system 160 for storing and accessing programming information. The database system 160 may include a database management system (“DBMS”) and a database and is stored in the memory 130 of the data processing system 100.
  • The data processing system 100 includes computer executable programmed instructions for directing the system 100 to implement the embodiments of the present invention. The programmed instructions may be embodied in one or more software modules 170 resident in the memory 130 of the data processing system 100. Alternatively, the programmed instructions may be embodied on a computer readable storage medium (such as a CD disk or floppy disk) which may be used for storing and transporting the programmed instructions to the memory 130 of the data processing system 100. The instructions may thus be embodied in what may be referred to as physical, or alternatively non-transitory, media. Alternatively, the programmed instructions may be embedded in a computer-readable, signal-bearing medium that is uploaded to a network by a vendor or supplier of the programmed instructions, and this signal-bearing medium may be downloaded through the interface 150 to the data processing system 100 from the network by end users or potential buyers.
  • The CPU 120 of the system 100 is typically coupled to one or more devices 110 for receiving user commands or queries and for displaying the results of these commands or queries to the user on a display 140. As mentioned, the memory 130 may include a variety of storage devices including internal memory and external mass storage typically arranged in a hierarchy of storage as understood to those skilled in the art.
  • A user may interact with the data processing system 100 and its software modules 170 using a graphical user interface (“GUI”) 180. The GUI 180 may be web-based and may be used for monitoring, managing, and accessing the data processing system 100. GUIs are supported by common operating systems and provide a display format which enables a user to choose commands, execute application programs, manage computer files, and perform other functions by selecting pictorial representations known as icons, or items from a menu through use of an input or pointing device such as a mouse 110. In general, a GUI is used to convey information to and receive commands from users and generally includes a variety of GUI objects or controls, including icons, toolbars, drop-down menus, text, dialog boxes, buttons, and the like. A user typically interacts with a GUI 180 presented on a display 140 by using an input or pointing device (e.g., a mouse) 110 to position a pointer or cursor 190 over an object 191 and by “clicking” on the object 191.
  • Typically, a GUI based system presents application, system status, and other information to the user in “windows” appearing on the display 140. A window 192 is a more or less rectangular area within the display 140 in which a user may view an application or a document. Such a window 192 may be open, closed, displayed full screen, reduced to an icon, increased or reduced in size, or moved to different areas of the display 140. Multiple windows may be displayed simultaneously, such as: windows included within other windows, windows overlapping other windows, or windows tiled within the display area.
  • FIG. 2 is a block diagram illustrating a wireless device 210 and a wireless network 220 adapted for implementing an embodiment of the invention. The wireless network 220 includes antenna, base stations, and supporting radio equipment, known to those of ordinary skill in the art, for supporting wireless communications between the wireless device 210 and the data processing system 100. The wireless network 220 may be coupled to a wireless network gateway (not shown) and to a wide area network (not shown) to which the data processing system 100 may be coupled through its interface 150.
  • The wireless device 210 is a two-way communication device having at least voice and advanced data communication capabilities, including the capability to communicate with other computer systems 100. Depending on the functionality provided by the device 210, it may be referred to as a data messaging device, a two-way pager, a cellular telephone with data messaging capabilities, a wireless Internet appliance, or a data communication device (with or without telephony capabilities). The device 210 may communicate with any one of a plurality of fixed transceiver stations 220 within its geographic coverage area.
  • The wireless device 210 will normally incorporate a communication subsystem 111, which includes a RF receiver, a RF transmitter, and associated components, such as one or more (preferably embedded or internal) antenna elements, local oscillators (“LOs”), and a processing module such as a digital signal processor (“DSP”) (all not shown). As will be apparent to those skilled in the field of communications, the particular design of the communication subsystem 111 depends on the communication network 220 in which the device 210 is intended to operate.
  • Network access is associated with a subscriber or user of the device 210 and therefore the device 210 requires a Subscriber Identity Module (or “SIM” card) 162 to be inserted in a SIM interface (“IF”) 164 in order to operate in the network. The device 210 is a battery-powered device so it also includes a battery IF 154 for receiving one or more rechargeable batteries 156. Such a battery 156 provides electrical power to most if not all electrical circuitry in the device 210, and the battery IF 154 provides for a mechanical and electrical connection for it. The battery IF 154 is coupled to a regulator (not shown) which provides power to the circuitry of the device 210.
  • The wireless device 210 includes a microprocessor 138 which controls overall operation of the device 210. Communication functions, including at least data and voice communications, are performed through the communication subsystem 111. The microprocessor 138 also interacts with additional device subsystems such as a display 122, a flash memory 124 or other persistent store, a random access memory (“RAM”) 126, auxiliary input/output (“I/O”) subsystems 128, a serial port 131, a keyboard 132, a clickable thumbwheel 230, a speaker 134, a microphone 136, a short-range communications subsystem 141, and any other device subsystems generally designated at 142. Some of the subsystems shown in FIG. 2 perform communication-related functions, whereas other subsystems may provide “resident” or on-device functions. Notably, some subsystems, such as the keyboard 132, display 122, and clickable thumbwheel 230, for example, may be used for both communication-related functions, such as entering a text message for transmission over a communication network, and device-resident functions such as a calculator or task list. Operating system software used by the microprocessor 138 is preferably stored in a persistent store such as the flash memory 124, which may alternatively be a read-only memory (“ROM”) or similar storage element (not shown). Those skilled in the art will appreciate that the operating system, specific device applications, or parts thereof, may be temporarily loaded into a volatile store such as RAM 126.
  • The microprocessor 138, in addition to its operating system functions, preferably enables execution of software applications on the device 210. A predetermined set of applications which control basic device operations, including at least data and voice communication applications, will normally be installed on the device 210 during its manufacture. A preferred application that may be loaded onto the device 210 may be a personal information manager (“PIM”) application having the ability to organize and manage data items relating to the user such as, but not limited to, instant messaging (“IM”), email, calendar events, voice mails, appointments, and task items. Naturally, one or more memory stores are available on the device 210 and SIM 162 to facilitate storage of PIM data items and other information.
  • The PM application preferably has the ability to send and receive data items via the wireless network 220. In a preferred embodiment, PM data items are seamlessly integrated, synchronized, and updated via the wireless network, with the wireless device user's corresponding data items stored and/or associated with a host computer system such as the data processing system 100 thereby creating a mirrored host computer on the device 210 with respect to such items. This is especially advantageous where the host computer system is the wireless device user's office computer system. Additional applications may also be loaded onto the device 210 through the network 220, the auxiliary I/O subsystem 128, the serial port 131, the short-range communications subsystem 141, or any other suitable subsystem 142, and installed by a user in RAM 126 or preferably in a non-volatile store (not shown) for execution by the microprocessor 138. Such flexibility in application installation increases the functionality of the device 210 and may provide enhanced on-device functions, communication-related functions, or both. For example, secure communication applications may enable electronic commerce functions and other such financial transactions to be performed using the wireless device 210.
  • In a data communication mode, a received signal such as a text message, an email message, or web page download will be processed by the communication subsystem 111 and input to the microprocessor 138. The microprocessor 138 will preferably further process the signal for output to the display 122 and/or to the auxiliary I/O device 128. A user of the wireless device 210 may also compose data items, such as email messages, for example, using the keyboard 132 in conjunction with the display 122, the clickable thumbwheel 230, and possibly the auxiliary I/O device 128. The keyboard 132 is preferably a complete alphanumeric keyboard and/or a telephone-type keypad. The keyboard 132 may also be a reduced key alphanumeric keyboard. These composed items may be transmitted over a communication network 220 through the communication subsystem 111 or the short range communication subsystem 141.
  • For voice communications, the overall operation of the wireless device 210 is substantially similar, except that the received signals would be output to the speaker 134 and signals for transmission would be generated by the microphone 136. Alternative voice or audio I/O subsystems, such as a voice message recording subsystem, may also be implemented on the device 210. Although voice or audio signal output is preferably accomplished primarily through the speaker 134, the display 122 may also be used to provide, for example, an indication of the identity of a calling party, duration of a voice call, or other voice call related information.
  • The serial port 131 shown in FIG. 2 is normally implemented in a personal digital assistant (“PDA”)-type communication device for which synchronization with a user's desktop computer is a desirable, albeit optional, component. The serial port 131 enables a user to set preferences through an external device or software application and extends the capabilities of the device 210 by providing for information or software downloads to the device 210 other than through a wireless communication network 220. The alternate download path may, for example, be used to load an encryption key onto the device 210 through a direct and thus reliable and trusted connection to thereby provide secure device communication.
  • The short-range communications subsystem 141 shown in FIG. 2 is an additional optional component which provides for communication between the device 210 and different systems or devices, which need not necessarily be similar devices. For example, the subsystem 141 may include an infrared device and associated circuits and components, or a Bluetooth™ communication module to provide for communication with similarly-enabled systems and devices. (Bluetooth™ is a registered trademark of Bluetooth SIG, Inc.)
  • FIG. 3 is a block diagram illustrating a memory 201 of the wireless device 210 of FIG. 2 in accordance with an embodiment of the invention. The memory 201 has various software components for controlling the device 210 and may include flash memory 124, RAM 126, or ROM (not shown), for example. In accordance with an embodiment of the invention, the wireless device 210 is intended to be a multi-tasking wireless communications device configured for sending and receiving data items and for making and receiving voice calls. To provide a user-friendly environment to control the operation of the device 210, an operating system (“O/S”) 202 resident on the device 210 provides a basic set of operations for supporting various applications typically operable through a graphical user interface (“GUI”) 204. For example, the O/S 202 provides basic input/output system features to obtain input from the auxiliary I/O 128, the keyboard 132, the clickable thumbwheel 230, and the like, and for facilitating output to the user. In accordance with an embodiment of the invention, there are provided software modules 206 for updating message threads as will be described below. Though not shown, one or more applications for managing communications or for providing personal digital assistant like functions may also be included.
  • Thus, the wireless device 210 includes computer executable programmed instructions for directing the device 210 to implement the embodiments of the present invention. The programmed instructions may be embodied in one or more software modules 206 resident in the memory 201 of the wireless device 210. Alternatively, the programmed instructions may be embodied on a computer readable medium (such as a CD disk or floppy disk) which may be used for transporting the programmed instructions to the memory of the wireless device 210. Alternatively, the programmed instructions may be embedded in a computer-readable, signal-bearing medium that is uploaded to a network by a vendor or supplier of the programmed instructions, and this signal-bearing medium may be downloaded through an interface 111, 131, 141 to the wireless device 210 from the network by end users or potential buyers.
  • FIG. 4 is a chart illustrating the content of an exemplary email message thread 400 in accordance with an embodiment of the invention. A first user Neil sends a first email message 410 containing message text 411 to a second user Harry and a third user Raymond. In response, Harry sends a responding second email message 420 containing message text 421 to Neil. The second email message 420 includes the text 411 of the first email message 410. Similarly, Neil may send a third email message 430 containing message text 431 in response to Harry's message 420. The third email message 430 includes the text 411, 421 of first and second messages 410, 420. The linked message text in an email message may be referred to as message thread text 401, 402, 403. In the third message 430, for example, the message thread text 403 includes message text 411, 421, 431 from the first, second, and third messages 410, 420, 430.
  • Now, recall the scenario described above. A first user of a wireless device 210 receives one or more messages 410, 420, 430 from an email message thread 400 while the device 210 is in its holster. The wireless device 210 vibrates to indicate to the first user that messages 410, 420, 430 have arrived. When the first user removes the wireless device 210 from its holster and observes the wireless device's display screen 122, the first user is presented with the message thread text 402 of a message 420. The message 420 displayed to the user depends on the timing of receipt of the messages 410, 420, 430. If several other users are responding to the message thread 400, the first user may not be shown the most recent message text 431 in the thread 400. If one or more messages 430 for the thread 400 are received while the first user is reading or responding to one of the earlier messages 410, 420, it will not be clear to the first user that a new message 430 for that thread 400 has arrived. In other words, the message thread text 402 in the message 420 that the first user may be responding to may not be the up-to-date message thread text 403.
  • As mentioned, one problem caused by the lack of message thread updating is that when a first user responds to a message, the content of the first user's response may have already been sent in a response to the message from a second user. This wastes the time of the first user, who may have composed a message with similar content to that of the second user, as well as the time of other recipients of the messages from the first and second users who must now read the two similar messages. Therefore, one shortcoming of present wireless and other devices is their inability to effectively update email message threads. In general, the present invention provides information to users about the messages they receive to reduce responses to these messages that have content that has already been added to the message thread.
  • FIG. 5 is a partial screen capture 500 illustrating a graphical user interface (“GUI”) 510 for updating an opened email message 420 of a message thread 400 in accordance with an embodiment of the invention. The GUI 510 is displayed on the display screen 122, 140 of the wireless device 210 or data processing system 100 and may be incorporated in the GUI 180, 204 associated with email applications 170, 206 running on the wireless device 210 or data processing system 100.
  • The GUI 510 has an indicator line 520 that is presented within an open email message 420 that provides information such as an update message 530 about the thread 400 to a user thus providing an update to the currently displayed message thread text 402. The indicator line 520 may also be presented in an open email message that is being composed by a user in response to a received email 420. As will be described below, the indicator line 520 may present several items of information to the user to update the message thread text 402.
  • According to one embodiment, an update message 530 such as “Response Received” is presented on the indicator line 520 when a new response is received by the user's wireless device 210 or data processing system 100 after the currently displayed message 420 and if the new response has not yet been read or opened by the user. Of course, rather than a text message, a suitable icon (not shown) representing a response received message could be displayed in the GUI 510.
  • According to another embodiment, an update message 530 such as “X Response(s) Received” is presented on the indicator line 520 for the currently displayed message 420. The “X” variable in the message indicates the number of other users that have replied to the currently displayed message 420. The variable “X” is updated automatically as new messages are received. This information allows the user to determine if there are other replies to the thread 400 that the user should read before replying to the message 420.
  • For example if there are three messages in the message thread 400 and the user is presently viewing the second received message 420, the message 530 presented on the indicator line 520 would be “2 Message(s) Received”. If another message arrives, the message 530 presented on the indicator line 520 would be updated to “3 Message(s) Received”.
  • According to another embodiment, an update message 530 such as “Message Y of X” is presented on the indicator line 520 for the currently displayed message 420. Here, the variable “X” is the total number of messages received relating to the currently displayed thread text 402 and the variable “Y” is the number or order of the currently displayed message 420 within the message thread 400. This information allows the user to determine if there are other replies to the thread text 402 that the user should read before replying to the message 420 as well as which message this is within the thread.
  • For example if there are three messages in the message thread 400 and the user is presently viewing the second received message 420, the message 530 presented on the indicator line 520 would be “Message 2 of 3”. If another message arrives, the message 530 presented on the indicator line 520 would be updated to “Message 2 of 4”.
  • According to another embodiment, an update message 530 such as “Message Y of X, M/N New” is presented on the indicator line 520 for the currently displayed message 420. Here, the variable “X” is the total number of messages received relating to the currently displayed thread text 402, the variable “Y” is the number or order of the currently displayed message 420 within the message thread 400, the variable “M” is the number of unopened messages in the message thread 400 before the currently displayed message 420, and the variable “N” is the number of unopened messages in the message thread 400 after the currently displayed message 420. This information allows the user to determine the number of unopened replies to the thread text 402 that the user should open or read before replying to the message 420 as well as which message this is within the thread. This message 530 provides the user with the most information about the current message 420 in relation to other messages 410, 420 in the message thread 400. With this information, the user can ensure that they have read all messages before responding to the current message.
  • For example if there are three messages in the message thread 400, the user is presently viewing the second received message 420, and the user has not yet opened the first or third received messages 410, 420, then the message 530 presented on the indicator line 520 would be “Message 2 of 3, 1/1 New”. If another message arrives, the message 530 presented on the indicator line 520 would be updated to “Message 2 of 4, 1/2 New”.
  • According to another embodiment, the GUI 510 with its indicator line 520 is presented as a non-scrolling field on the display screen 122, 140. In this way, the indicator line 520 is always presented to the user no matter where the user is currently positioned in the currently displayed message 420. This allows the user to view updates to the message thread text 402 in the indicator line 520 without having to scroll to the top of the message text 421, 411. The indicator line 520 may also be presented on the email compose screen while the user is entering a reply to the message thread 400.
  • According to another embodiment, a warning message is presented on the indicator line 520 if the user is entering a response to a message that is similar to another response that has already be received. This warning message is generated, for example, upon comparing the text entered in the response being composed by the user with the message text 411, 421, 431 contained in other messages 410, 430 of the thread 400. For example, if five or more words are found to be common among the user's response and the message text contained in other messages of the thread, then the warning message may be presented to the user to inform the user that the response that is being entered is similar to a response that has already been received.
  • In operation, when a user opens a message 420 in the message thread 400, software modules 206, 170 within the wireless device 210 or data processing system 100 perform operations to search for messages 410, 420, 430 belonging to the message thread 400. To determine if messages 410, 420, 430 belong to the thread 400, the content of the subject line 501, 502, 503 of each message 410, 420, 430 (e.g., Lunch?, Re: Lunch?, Re: Re: Lunch?) in the user's email inbox is compared after first stripping prefix text (i.e., “Re:”, “Fw:”, etc.). Next, the “message read” flag for each message is accessed to determine if the message has been read (i.e., opened) or not. Finally, the “received date” information for each message is accessed to determine the order of the message within the message thread. The foregoing information is then used to generate a message such as “Message Y of X, M/N New” 530 for presentation on the indicator line 520.
  • The above described method may be summarized with the aid of a flowchart. FIG. 6 is a flow chart illustrating operations 600 of modules 170 for updating an electronic mail (“email”) message 420 presented to a user on a display screen 140 of a data processing system, the email message 402, 420 belonging to a thread of email messages 400 received by the data processing system 100, in accordance with an embodiment of the invention.
  • At step 601, the operations 600 start.
  • At step 602, a determination is made as to whether one or more 410, 430 of the email messages in the thread 400 was received after the email message 420 is opened on the display screen 140.
  • At step 603, if so, an update message 530 is displayed on the display screen 140 indicating that one or more 410, 430 of the email messages in the thread 400 was so received (e.g., “Response Received”).
  • At step 604, the operations 600 end.
  • Preferably, the method further includes determining whether the email message 420 belongs to the thread 400 by comparing subject line text 502 of the email message 420 to subject line text 501, 503 of one or more of the email messages 410, 430 in the thread 400. Preferably, the determining further includes comparing a time and date of receipt for the email message 420 with times and dates of receipt for one or more 410, 430 of the email messages in the thread 400. Preferably, the method further includes determining a number of email messages in the thread (e.g., “X”) for including in the update message 530 (e.g., “X Response(s) Received”). Preferably, the method further includes determining an order for the email messages in the thread (e.g., “Y”) from the comparing for including in the update message 530 (e.g., “Message Y of X”). Preferably, the method further includes: determining whether one or more 410, 430 of the email messages in the thread 400 has been opened by the user from a message read flag associated with each of the email messages in the thread; and, determining with the order (e.g., “Y”) at least one of a number of the email messages in the thread that were received before the email message and that have not been opened (e.g., “M”) and a number of the email messages in the thread that were received after the email message and that have not been opened (e.g., “N”) for including in the update message 530 (e.g., “Message Y of X, M/N New”). Preferably, the method further includes: determining by comparison whether text entered by the user for responding to the email message 420 and text 411, 421, 431 contained in one or more of the email messages 410, 420, 430 in the thread 400 have a similarity; and, if so, including a warning message in the update message 530 indicating the similarity. Preferably, the method further includes displaying the update message 530 in a non-scrolling field 510, 520 within the email message 420 opened on the display screen 140. Preferably, the update message 530 is at least one of a text message and an icon. Preferably, the data processing system 100 is a wireless device 210 having a clickable thumbwheel 230. Preferably, the method further includes opening the email message 420 on the display screen 140 when the email message 420 is selected from a list of email messages (not shown) by the user with the clickable thumbwheel 230.
  • The above described method for updating message threads is generally performed by the data processing system 100. However, according to an alternate embodiment of the invention, the method can be performed by the wireless device 210.
  • While this invention is primarily discussed as a method, a person of ordinary skill in the art will understand that the apparatus discussed above with reference to a wireless device 210 and a data processing system 100, may be programmed to enable the practice of the method of the invention. Moreover, an article of manufacture for use with a wireless device 210 or data processing system 100, such as a pre-recorded storage device or other similar computer readable medium including program instructions recorded thereon, may direct the wireless device 210 or data processing system 100 to facilitate the practice of the method of the invention. It is understood that such apparatus and articles of manufacture also come within the scope of the invention.
  • The embodiments of the invention described above are intended to be exemplary only. The scope of the invention is therefore intended to be limited solely by the scope of the appended claims.
  • A portion of the disclosure of this patent document contains material which is subject to copyright protection. The copyright owner has no objection to the reproduction by any one of the patent document or patent disclosure, as it appears in the Patent and Trademark Office patent file or records, but otherwise reserves all copyrights whatsoever.

Claims (30)

What is claimed is:
1. A system comprising:
a processor; and
a memory coupled to the processor, the memory including instructions which, when executed by the processor, cause the processor to:
display a user interface for responding to a first message;
receive a second message after the first message; and
display an update message that indicates receipt of the second message.
2. The system of claim 1, wherein the first message belongs to a thread of messages.
3. The system of claim 2, wherein the second message belongs to the thread of messages.
4. The system of claim 1, wherein the instructions, when executed by the processor, cause the processor to:
determine that the second message belongs to a same thread of messages as the first message.
5. The system of claim 4, wherein a determination that the second message belongs to the same thread of messages as the first message comprises a comparison of subject line text of the second message to subject line text of the first message.
6. The system of claim 1, wherein the instructions, when executed by the processor, cause the processor to:
determine that the second message was received after the first message by a comparison of a time and date of receipt of the first message to a time and date of receipt of the second message.
7. The system of claim 1, wherein the update message includes a number of messages in a thread of messages.
8. The system of claim 1, wherein the user interface displays the first message.
9. The system of claim 1, wherein the first message and the second message are email messages in a thread of email messages.
10. The system of claim 1, wherein the instructions, when executed by the processor, cause the processor to:
update the update message while the user interface is displayed each time a message is received after the first message.
11. A processor-implemented method comprising:
displaying a user interface for responding to a first message;
receiving a second message after the first message; and
displaying an update message that indicates receipt of the second message.
12. The method of claim 11, wherein the first message belongs to a thread of messages.
13. The method of claim 12, wherein the second message belongs to the thread of messages.
14. The method of claim 11, further comprising:
determining that the second message belongs to a same thread of messages as the first message.
15. The method of claim 14, wherein determining that the second message belongs to the same thread of messages as the first message comprises comparing subject line text of the second message to subject line text of the first message.
16. The method of claim 11, further comprising:
determining that the second message was received after the first message by comparing a time and date of receipt of the first message to a time and date of receipt of the second message.
17. The method of claim 11, wherein the update message includes a number of messages in a thread of messages.
18. The method of claim 11, wherein the user interface displays the first message.
19. The method of claim 11, wherein the first message and the second message are email messages in a thread of email messages.
20. The method of claim 11, further comprising:
updating the update message while the user interface is displayed each time a message is received after the first message.
21. A non-transitory computer readable medium storing instructions which, when executed by a processor, cause the processor to:
display a user interface for responding to a first message;
receive a second message after the first message; and
display an update message that indicates receipt of the second message.
22. The non-transitory computer readable medium of claim 21, wherein the first message belongs to a thread of messages.
23. The non-transitory computer readable medium of claim 22, wherein the second message belongs to the thread of messages.
24. The non-transitory computer readable medium of claim 21, wherein the instructions, when executed by the processor, cause the processor to:
determine that the second message belongs to a same thread of messages as the first message.
25. The non-transitory computer readable medium of claim 24, wherein a determination that the second message belongs to the same thread of messages as the first message comprises a comparison of subject line text of the second message to subject line text of the first message.
26. The non-transitory computer readable medium of claim 21, wherein the instructions, when executed by the processor, cause the processor to:
determine that the second message was received after the first message by a comparison of a time and date of receipt of the first message to a time and date of receipt of the second message.
27. The non-transitory computer readable medium of claim 21, wherein the update message includes a number of messages in a thread of messages.
28. The non-transitory computer readable medium of claim 21, wherein the user interface displays the first message.
29. The non-transitory computer readable medium of claim 21, wherein the first message and the second message are email messages in a thread of email messages.
30. The non-transitory computer readable medium of claim 21, wherein the instructions, when executed by the processor, cause the processor to:
update the update message while the user interface is displayed each time a message is received after the first message.
US17/962,161 2005-11-04 2022-10-07 Method and system for updating message threads Abandoned US20230034472A1 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
US17/962,161 US20230034472A1 (en) 2005-11-04 2022-10-07 Method and system for updating message threads

Applications Claiming Priority (6)

Application Number Priority Date Filing Date Title
US11/266,200 US20070106729A1 (en) 2005-11-04 2005-11-04 Method and system for updating message threads
US13/572,139 US9710791B2 (en) 2005-11-04 2012-08-10 Method and system for updating message threads
US15/648,821 US10062056B2 (en) 2005-11-04 2017-07-13 Method and system for updating message threads
US16/057,053 US11113671B2 (en) 2005-11-04 2018-08-07 Method and system for updating message threads
US17/388,831 US11468407B2 (en) 2005-11-04 2021-07-29 Method and system for updating message threads
US17/962,161 US20230034472A1 (en) 2005-11-04 2022-10-07 Method and system for updating message threads

Related Parent Applications (1)

Application Number Title Priority Date Filing Date
US17/388,831 Continuation US11468407B2 (en) 2005-11-04 2021-07-29 Method and system for updating message threads

Publications (1)

Publication Number Publication Date
US20230034472A1 true US20230034472A1 (en) 2023-02-02

Family

ID=38005075

Family Applications (6)

Application Number Title Priority Date Filing Date
US11/266,200 Abandoned US20070106729A1 (en) 2005-11-04 2005-11-04 Method and system for updating message threads
US13/572,139 Active 2028-06-21 US9710791B2 (en) 2005-11-04 2012-08-10 Method and system for updating message threads
US15/648,821 Active US10062056B2 (en) 2005-11-04 2017-07-13 Method and system for updating message threads
US16/057,053 Active 2025-12-08 US11113671B2 (en) 2005-11-04 2018-08-07 Method and system for updating message threads
US17/388,831 Active US11468407B2 (en) 2005-11-04 2021-07-29 Method and system for updating message threads
US17/962,161 Abandoned US20230034472A1 (en) 2005-11-04 2022-10-07 Method and system for updating message threads

Family Applications Before (5)

Application Number Title Priority Date Filing Date
US11/266,200 Abandoned US20070106729A1 (en) 2005-11-04 2005-11-04 Method and system for updating message threads
US13/572,139 Active 2028-06-21 US9710791B2 (en) 2005-11-04 2012-08-10 Method and system for updating message threads
US15/648,821 Active US10062056B2 (en) 2005-11-04 2017-07-13 Method and system for updating message threads
US16/057,053 Active 2025-12-08 US11113671B2 (en) 2005-11-04 2018-08-07 Method and system for updating message threads
US17/388,831 Active US11468407B2 (en) 2005-11-04 2021-07-29 Method and system for updating message threads

Country Status (1)

Country Link
US (6) US20070106729A1 (en)

Families Citing this family (53)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US9043719B2 (en) * 2005-04-08 2015-05-26 New York Stock Exchange Llc System and method for managing and displaying securities market information
US9275129B2 (en) 2006-01-23 2016-03-01 Symantec Corporation Methods and systems to efficiently find similar and near-duplicate emails and files
US8392409B1 (en) 2006-01-23 2013-03-05 Symantec Corporation Methods, systems, and user interface for E-mail analysis and review
US7593995B1 (en) * 2006-01-23 2009-09-22 Clearwell Systems, Inc. Methods and systems of electronic message threading and ranking
US7743051B1 (en) 2006-01-23 2010-06-22 Clearwell Systems, Inc. Methods, systems, and user interface for e-mail search and retrieval
US9600568B2 (en) 2006-01-23 2017-03-21 Veritas Technologies Llc Methods and systems for automatic evaluation of electronic discovery review and productions
US7899871B1 (en) * 2006-01-23 2011-03-01 Clearwell Systems, Inc. Methods and systems for e-mail topic classification
US20070208815A1 (en) * 2006-03-02 2007-09-06 International Business Machines Corporation Methods and apparatus for implementing version-based electronic mail
US8108464B1 (en) 2006-03-31 2012-01-31 Google Inc. Collaborative workflow through messaging conversations
US8200762B2 (en) 2006-06-01 2012-06-12 Aol Inc. Displaying complex messaging threads into a single display
US20080098066A1 (en) * 2006-10-20 2008-04-24 Mausolf Jeffry R System and method for implementing latest edition notification for messages of data processing systems
US20080104183A1 (en) * 2006-10-27 2008-05-01 Graphwise, Llc Graphical Presentation of E-mail
US9092434B2 (en) 2007-01-23 2015-07-28 Symantec Corporation Systems and methods for tagging emails by discussions
US9591086B2 (en) * 2007-07-25 2017-03-07 Yahoo! Inc. Display of information in electronic communications
US20090044200A1 (en) * 2007-08-11 2009-02-12 Aakash Bordia Method and system for asynchronous thread response detection in an electronic communication system
US20090172109A1 (en) * 2007-12-28 2009-07-02 Robert Cameron Weir System and method for enforcing single-threaded conversations
US7506263B1 (en) 2008-02-05 2009-03-17 International Business Machines Corporation Method and system for visualization of threaded email conversations
US9483755B2 (en) 2008-03-04 2016-11-01 Apple Inc. Portable multifunction device, method, and graphical user interface for an email client
US8171393B2 (en) * 2008-04-16 2012-05-01 Clearwell Systems, Inc. Method and system for producing and organizing electronically stored information
US8661082B2 (en) * 2008-06-20 2014-02-25 Microsoft Corporation Extracting previous messages from a later message
US8904292B2 (en) * 2008-12-31 2014-12-02 Motorola Mobility Llc Method and system for processing electronic mail
JP5044824B2 (en) * 2009-01-27 2012-10-10 インターナショナル・ビジネス・マシーンズ・コーポレーション Apparatus and method for managing messages
US20110191429A1 (en) * 2010-02-04 2011-08-04 Research In Motion Limited Method for advanced email thread management
US8868644B2 (en) * 2010-11-15 2014-10-21 Google Inc. Mechanism for message prefetching in an intermittently connected offline-capable mobile web application
US9055018B2 (en) * 2010-12-03 2015-06-09 International Business Machines Corporation Related message detection and indication
US8375400B2 (en) 2011-02-11 2013-02-12 Research In Motion Limited Communication device and method for coherent updating of collated message listings
US8719257B2 (en) 2011-02-16 2014-05-06 Symantec Corporation Methods and systems for automatically generating semantic/concept searches
US8600970B2 (en) * 2011-02-22 2013-12-03 Apple Inc. Server-side search of email attachments
US8996985B1 (en) 2011-03-16 2015-03-31 Google Inc. Online document processing service for displaying comments
KR20140035183A (en) * 2012-09-13 2014-03-21 엘지전자 주식회사 Mobile terminal and control method thereof
KR20140048415A (en) * 2012-10-12 2014-04-24 삼성전자주식회사 Device and method for providing download service of electronic letter paper in terminal
US10503388B2 (en) 2013-09-03 2019-12-10 Apple Inc. Crown input for a wearable electronic device
US11068128B2 (en) 2013-09-03 2021-07-20 Apple Inc. User interface object manipulations in a user interface
EP3822759A1 (en) 2013-09-03 2021-05-19 Apple Inc. User interface for manipulating user interface objects
US8949283B1 (en) 2013-12-23 2015-02-03 Google Inc. Systems and methods for clustering electronic messages
US9542668B2 (en) 2013-12-30 2017-01-10 Google Inc. Systems and methods for clustering electronic messages
US9767189B2 (en) 2013-12-30 2017-09-19 Google Inc. Custom electronic message presentation based on electronic message category
US9124546B2 (en) 2013-12-31 2015-09-01 Google Inc. Systems and methods for throttling display of electronic messages
US9152307B2 (en) 2013-12-31 2015-10-06 Google Inc. Systems and methods for simultaneously displaying clustered, in-line electronic messages in one display
US9306893B2 (en) 2013-12-31 2016-04-05 Google Inc. Systems and methods for progressive message flow
US10033679B2 (en) 2013-12-31 2018-07-24 Google Llc Systems and methods for displaying unseen labels in a clustering in-box environment
US10230675B2 (en) 2014-01-23 2019-03-12 Microsoft Technology Licensing, Llc Deriving atomic communication threads from independently addressable messages
KR20150093403A (en) * 2014-02-07 2015-08-18 삼성전자주식회사 METHOD FOR Managing E-MAIL THREAD AND ELECTRONIC DEVICE IMPLEMENTING THE SAME
US10587539B2 (en) 2014-03-13 2020-03-10 Microsoct Technology Licensing, LLC Identifying relationships between message threads
EP3147747A1 (en) 2014-06-27 2017-03-29 Apple Inc. Manipulation of calendar application in device with touch screen
US10082892B2 (en) 2014-09-02 2018-09-25 Apple Inc. Button functionality
US10073590B2 (en) 2014-09-02 2018-09-11 Apple Inc. Reduced size user interface
TWI676127B (en) * 2014-09-02 2019-11-01 美商蘋果公司 Method, system, electronic device and computer-readable storage medium regarding electronic mail user interface
CN110072131A (en) 2014-09-02 2019-07-30 苹果公司 Music user interface
US9306899B1 (en) * 2015-02-27 2016-04-05 Ringcentral, Inc. System and method for determining presence based on an attribute of an electronic message
US10547580B2 (en) * 2016-10-05 2020-01-28 Microsoft Technology Licensing, Llc Dynamically re-parenting email messages based on updated conversations
US20190116138A1 (en) * 2017-10-17 2019-04-18 Siilo Holding B.V. Method of processing messages in a communication device
US11435830B2 (en) 2018-09-11 2022-09-06 Apple Inc. Content-based tactile outputs

Citations (18)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6226630B1 (en) * 1998-07-22 2001-05-01 Compaq Computer Corporation Method and apparatus for filtering incoming information using a search engine and stored queries defining user folders
US20020026483A1 (en) * 2000-02-22 2002-02-28 Ellen Isaacs System, method and apparatus for communicating via instant messaging
US20030084038A1 (en) * 2001-11-01 2003-05-01 Verisign, Inc. Transactional memory manager
US6826596B1 (en) * 1999-09-07 2004-11-30 Roy Satoshi Suzuki System for categorizing and displaying reply messages in computer facilitated discussions
US20040255253A1 (en) * 2003-06-13 2004-12-16 Cezary Marcjan Multi-layer graphical user interface
US20040260756A1 (en) * 2003-06-23 2004-12-23 Scott Forstall Threaded presentation of electronic mail
US20040260780A1 (en) * 2003-06-18 2004-12-23 International Business Machines Corporation System, method, and program product for managing messages
US20050054334A1 (en) * 2003-08-12 2005-03-10 Brown Michael S. System and method of secure message processing
US20050144573A1 (en) * 2003-12-29 2005-06-30 Moody Paul B. System and method for illustrating a menu of insights associated with visualizations
US20050185677A1 (en) * 2004-02-19 2005-08-25 Telefonaktiebolaget Lm Ericsson (Publ) Selective updating of compression dictionary
US20060069734A1 (en) * 2004-09-01 2006-03-30 Michael Gersh Method and system for organizing and displaying message threads
US20070090923A1 (en) * 2005-10-26 2007-04-26 Christian Kraft Mobile communication and terminal
US20070094612A1 (en) * 2005-10-24 2007-04-26 Nokia Corporation Method, a device and a computer program product for dynamically positioning of a pop-up window
US20070162454A1 (en) * 2005-12-29 2007-07-12 D Albora Paul A Method and apparatus for managing a computer-based address book for incident-related work
US20100088381A1 (en) * 2007-01-10 2010-04-08 Nexstage Method and system for managing an e-mail flow
US20100115559A1 (en) * 1999-06-28 2010-05-06 Ellis Michael D Interactive television system with newsgroups
US20120116982A1 (en) * 2010-06-02 2012-05-10 Salesforce. com. Inc. Method and system for escalating content of discussions to particular memory locations
US8282488B2 (en) * 2002-10-11 2012-10-09 Igt Method and apparatus for outputting a message at a game machine

Family Cites Families (18)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CA2021823C (en) 1989-08-14 1999-01-26 Michael Morris Golding Window display system and method
US6219694B1 (en) 1998-05-29 2001-04-17 Research In Motion Limited System and method for pushing information from a host system to a mobile data communication device having a shared electronic address
US6128651A (en) * 1999-04-14 2000-10-03 Americom Usa Internet advertising with controlled and timed display of ad content from centralized system controller
US6701346B1 (en) * 1999-07-12 2004-03-02 Micron Technology, Inc. Managing redundant electronic messages
US6687745B1 (en) * 1999-09-14 2004-02-03 Droplet, Inc System and method for delivering a graphical user interface of remote applications over a thin bandwidth connection
US20020091782A1 (en) * 2001-01-09 2002-07-11 Benninghoff Charles F. Method for certifying and unifying delivery of electronic packages
US7222156B2 (en) * 2001-01-25 2007-05-22 Microsoft Corporation Integrating collaborative messaging into an electronic mail program
US20020175950A1 (en) 2001-05-24 2002-11-28 International Business Machines Corporation Method, apparatus, and program for sequencing text messages and scrolling in a text field
BR0210589A (en) * 2001-06-22 2005-04-26 Nosa Omoigui System and method for knowledge retrieval, management, delivery and presentation
US7269793B2 (en) * 2001-10-19 2007-09-11 Ebs Group Limited Conversational dealing system
US6741232B1 (en) * 2002-01-23 2004-05-25 Good Technology, Inc. User interface for a data processing apparatus
US7640293B2 (en) * 2002-07-17 2009-12-29 Research In Motion Limited Method, system and apparatus for messaging between wireless mobile terminals and networked computers
CN100538058C (en) 2002-08-01 2009-09-09 布里格斯斯特拉顿公司 The drop injection device of fuel container
US7457879B2 (en) * 2003-04-01 2008-11-25 Microsoft Corporation Notification platform architecture
US7356772B2 (en) * 2003-11-25 2008-04-08 International Business Machines Corporation Multi-column user interface for managing on-line threaded conversations
US20050138633A1 (en) * 2003-11-26 2005-06-23 Jonathan Barsade Method and system for confirming the launch of interstitial content on an end user computer
JP2005250544A (en) 2004-03-01 2005-09-15 Nec Corp Mail incoming notification device
US8275839B2 (en) * 2004-03-31 2012-09-25 Google Inc. Methods and systems for processing email messages

Patent Citations (19)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6226630B1 (en) * 1998-07-22 2001-05-01 Compaq Computer Corporation Method and apparatus for filtering incoming information using a search engine and stored queries defining user folders
US20100115559A1 (en) * 1999-06-28 2010-05-06 Ellis Michael D Interactive television system with newsgroups
US6826596B1 (en) * 1999-09-07 2004-11-30 Roy Satoshi Suzuki System for categorizing and displaying reply messages in computer facilitated discussions
US20020026483A1 (en) * 2000-02-22 2002-02-28 Ellen Isaacs System, method and apparatus for communicating via instant messaging
US20030084038A1 (en) * 2001-11-01 2003-05-01 Verisign, Inc. Transactional memory manager
US8282488B2 (en) * 2002-10-11 2012-10-09 Igt Method and apparatus for outputting a message at a game machine
US20040255253A1 (en) * 2003-06-13 2004-12-16 Cezary Marcjan Multi-layer graphical user interface
US20040260780A1 (en) * 2003-06-18 2004-12-23 International Business Machines Corporation System, method, and program product for managing messages
US20040260756A1 (en) * 2003-06-23 2004-12-23 Scott Forstall Threaded presentation of electronic mail
US20050054334A1 (en) * 2003-08-12 2005-03-10 Brown Michael S. System and method of secure message processing
US20050144573A1 (en) * 2003-12-29 2005-06-30 Moody Paul B. System and method for illustrating a menu of insights associated with visualizations
US20050185677A1 (en) * 2004-02-19 2005-08-25 Telefonaktiebolaget Lm Ericsson (Publ) Selective updating of compression dictionary
US20060069734A1 (en) * 2004-09-01 2006-03-30 Michael Gersh Method and system for organizing and displaying message threads
US20070094612A1 (en) * 2005-10-24 2007-04-26 Nokia Corporation Method, a device and a computer program product for dynamically positioning of a pop-up window
US20070090923A1 (en) * 2005-10-26 2007-04-26 Christian Kraft Mobile communication and terminal
US9800712B2 (en) * 2005-10-26 2017-10-24 Nokia Technologies Oy Messaging in a mobile communication terminal
US20070162454A1 (en) * 2005-12-29 2007-07-12 D Albora Paul A Method and apparatus for managing a computer-based address book for incident-related work
US20100088381A1 (en) * 2007-01-10 2010-04-08 Nexstage Method and system for managing an e-mail flow
US20120116982A1 (en) * 2010-06-02 2012-05-10 Salesforce. com. Inc. Method and system for escalating content of discussions to particular memory locations

Also Published As

Publication number Publication date
US20210357866A1 (en) 2021-11-18
US11468407B2 (en) 2022-10-11
US20180341921A1 (en) 2018-11-29
US20120311055A1 (en) 2012-12-06
US20070106729A1 (en) 2007-05-10
US20170308862A1 (en) 2017-10-26
US11113671B2 (en) 2021-09-07
US9710791B2 (en) 2017-07-18
US10062056B2 (en) 2018-08-28

Similar Documents

Publication Publication Date Title
US11468407B2 (en) Method and system for updating message threads
US7603424B2 (en) Method and system for generating template replies to electronic mail messages
US8126981B2 (en) Method and system for message thread compression
US11615378B2 (en) Representing new messages on a communication device
CA2707022C (en) Multiple display regions in a unified message inbox
EP1922608B1 (en) System and method for integrated presentation of information
US9043393B2 (en) Method and system for updating an electronic mail address book
CA2565885C (en) Method and system for updating an electronic mail address book
US20090146908A1 (en) System and method for event-dependent state activation for a mobile communication device
CA2535282C (en) A method and system for message thread compression
CA2566994C (en) Method and system for generating template replies to electronic mail messages
CA2565485C (en) Method and system for updating message threads
EP3958193A1 (en) Representing new messages on a communication device

Legal Events

Date Code Title Description
AS Assignment

Owner name: BLACKBERRY LIMITED, CANADA

Free format text: CHANGE OF NAME;ASSIGNOR:RESEARCH IN MOTION LIMITED;REEL/FRAME:061629/0210

Effective date: 20130709

Owner name: RESEARCH IN MOTION LIMITED, CANADA

Free format text: ASSIGNMENT OF ASSIGNORS INTEREST;ASSIGNORS:ADAMS, NEIL;VANDER VEEN, RAYMOND;REEL/FRAME:061351/0322

Effective date: 20051101

STPP Information on status: patent application and granting procedure in general

Free format text: DOCKETED NEW CASE - READY FOR EXAMINATION

STPP Information on status: patent application and granting procedure in general

Free format text: FINAL REJECTION MAILED

AS Assignment

Owner name: MALIKIE INNOVATIONS LIMITED, IRELAND

Free format text: ASSIGNMENT OF ASSIGNORS INTEREST;ASSIGNOR:BLACKBERRY LIMITED;REEL/FRAME:064104/0103

Effective date: 20230511

STPP Information on status: patent application and granting procedure in general

Free format text: ADVISORY ACTION MAILED

STPP Information on status: patent application and granting procedure in general

Free format text: DOCKETED NEW CASE - READY FOR EXAMINATION

STPP Information on status: patent application and granting procedure in general

Free format text: NON FINAL ACTION MAILED

STCB Information on status: application discontinuation

Free format text: ABANDONED -- FAILURE TO RESPOND TO AN OFFICE ACTION