US20010043570A1 - Telecommunication system with call diversion - Google Patents

Telecommunication system with call diversion Download PDF

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Publication number
US20010043570A1
US20010043570A1 US08/928,792 US92879297A US2001043570A1 US 20010043570 A1 US20010043570 A1 US 20010043570A1 US 92879297 A US92879297 A US 92879297A US 2001043570 A1 US2001043570 A1 US 2001043570A1
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Prior art keywords
call diversion
subscriber station
signaling
activated
call
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US08/928,792
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US6353597B2 (en
Inventor
Klemens Gossman
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US Philips Corp
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US Philips Corp
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Assigned to U.S. PHILIPS CORPORATION reassignment U.S. PHILIPS CORPORATION ASSIGNMENT OF ASSIGNORS INTEREST (SEE DOCUMENT FOR DETAILS). Assignors: GOBMANN, KLEMENS
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/54Arrangements for diverting calls for one subscriber to another predetermined subscriber

Definitions

  • the invention relates to a telecommunication system comprising at least one switching center, a plurality of subscriber stations and a call diversion activator for automatically activating a call diversion from a first subscriber station to a second subscriber station at predefined instants.
  • Automatic call diversion is generally known in telephone equipment. For diverting a call, a subscriber first dials an activation code identifying an activation of a call diversion, and after that the call number of the subscriber station to which calls are to be transferred. A call diversion is deactivated by dialling a deactivation code.
  • DE-A 195 21 853 has disclosed to provide such call diversion in telephone equipment. There is furthermore proposed to provide an automatic activation and deactivation of a call diversion, so that a call diversion is activated in predefinable time intervals.
  • the first subscriber station comprises a signaling device for signaling an activated call diversion to the second subscriber station, and a manually operable call diversion deactivator.
  • a call diversion is automatically activated and will preferably—for example, for employees—take place on each working day at such an early time that when the subscriber using the first subscriber station is absent from an intended predefinable time of day on, a call diversion to another person who is present is activated, so that it is ensured that another subscriber calling the first subscriber station is connected to a suitable discussion partner.
  • the user of the first subscriber station arrives at the office, he is informed of the activated call diversion and can deactivate same by manually operating the call diversion deactivator. But he may also decide to maintain the call diversion and deactivate this call diversion not at all, or only at a later instant.
  • the telecommunication system offers a high flexibility. More particularly, telecommunication systems and private branch exchanges may be regarded as switching centers. But the invention is also applicable to a call diversion via a public telephone network.
  • the signaling device is provided for visually signaling an activated call diversion.
  • a visual signaling for example, via a winking light-emitting diode which thus does not go unnoticed when the call diversion is activated, provides that the respective subscriber is reliably informed and this visual signaling can easily be realized with the customary circuits.
  • the invention likewise relates to a subscriber station having a call diversion activator for automatically activating a call diversion to a second subscriber station at predefined instants, in which the subscriber station comprises a signaling device for signaling an activated call diversion to the second subscriber station and a manually operable call diversion deactivator.
  • the invention relates to a method of activating and deactivating a call diversion from a first to a second subscriber station, in which the call diversion is automatically activated at predefined instants, an activated call diversion from the first to the second subscriber station is signaled to a second subscriber by a signaling device of the first subscriber station and the call diversion is manually deactivated by making a call diversion deactivator of the first subscriber station operative.
  • FIG. 1 shows a telecommunication system with a switching center
  • FIG. 2 shows a telecommunication station of the telecommunication system shown in FIG. 1.
  • FIG. 1 shows a telecommunication system with a switching center 1 and two subscriber stations 2 and 3 coupled to the switching center. Further subscriber stations (not shown) are connected to the switching center 1 , which is shown by three dots. Three arrows 4 , 5 and 6 denote an activated call diversion from the subscriber station 2 to the subscriber station 3 . The diversion of a call may be effected by the subscriber station 2 . This corresponds to the signal flow denoted by the arrows. The diversion of a call may also be effected in the switching center 1 itself, which is currently the case.
  • the switching center 1 is preferably an ISDN telecommunication system. But the switching center 1 may, for example, also be part of a public telephone network.
  • FIG. 2 shows the subscriber station (for example, ISDN telephone) 2 in detail. It comprises not only the customary keypad 7 with dialling keys (keys arranged in 4 rows and 3 columns), a plurality of function keys 8 to 11 , which can be programmed.
  • An LCD display 12 and a light-emitting diode 13 are arranged as the display and signaling device, respectively.
  • the subscriber station further includes a receiver 14 .
  • a call diversion can be activated by means of the keypad 7 by entering an activation code identifying an activation of the call diversion and thereafter entering the call number of the subscriber station to which calls are to be transferred (for example, the subscriber station 3 ). Furthermore, the subscriber station 2 is arranged so that one or various instants at which such a call diversion activation is automatically activated can be entered. For example, the instants may be determined by a specific time of day linked with specific days of the week. An activation of the call diversion is effected by one of the function keys 8 to 11 normally programmed for this purpose, when the instants at which a respective automatic activation of the call diversion is to take place, and also the subscriber station to which calls are to be transferred, are fixed.
  • a call diversion When a call diversion is activated, this is visually signaled (shown) to a subscriber by a light-emitting diode 13 which thereto starts winking. This avoids such a signaling of an activated call diversion being overlooked. Further possibilities for signaling an activated call diversion are the visual signaling by means of display 12 , or an acoustic signaling by means of a loudspeaker (not shown) of the subscriber station 2 .
  • a call diversion is deactivated when a deactivation code is dialled by means of the keypad or by depressing one of the function keys 8 to 11 which are normally programmed for this purpose. The call diversion deactivation provides a termination of the call diversion activation signaling (the light-emitting diode 13 goes out).

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)
  • Telephone Function (AREA)
  • Mobile Radio Communication Systems (AREA)

Abstract

The invention relates to a telecommunication system comprising at least one switching center (1), a plurality of subscriber stations (2, 3) and a call diversion activator (7, 8-11) for automatically activating a call diversion from a first subscriber station (2) to a second subscriber station (3) at predefined instants.
To ensure a reliable activation and deactivation of a call diversion also for subscribers who desire a call diversion in time periods ending at variable instants, there is proposed for the first subscriber station (2) to comprise a signaling device (13) for signaling an activated call diversion to the second subscriber station (3) and a manually operable call diversion deactivator (7, 8-11).

Description

  • The invention relates to a telecommunication system comprising at least one switching center, a plurality of subscriber stations and a call diversion activator for automatically activating a call diversion from a first subscriber station to a second subscriber station at predefined instants. [0001]
  • Automatic call diversion is generally known in telephone equipment. For diverting a call, a subscriber first dials an activation code identifying an activation of a call diversion, and after that the call number of the subscriber station to which calls are to be transferred. A call diversion is deactivated by dialling a deactivation code. [0002]
  • DE-A 195 21 853 has disclosed to provide such call diversion in telephone equipment. There is furthermore proposed to provide an automatic activation and deactivation of a call diversion, so that a call diversion is activated in predefinable time intervals. [0003]
  • With working subscribers who carry out their work only irregularly at their own office, or appear for work at their office at irregular times in the morning, but nevertheless wish to render a calling partner available to calling parties, for example, a colleague or a secretary, an automatic call diversion activator is useful because it avoids forgetting to activate the call diversion. However, with such subscribers there may be assumed that the time intervals in which a call diversion is to be activated are generally variable and cannot be defined beforehand. Especially these instants at which a deactivation of the call diversion is to be effected vary with such subscribers and are not simply predictable. [0004]
  • It is an object of the invention to modify the telecommunication system of the type defined in the opening paragraph in that a reliable activation and deactivation of a call diversion is also ensured for subscribers who wish to have a call diversion in periods varying so much. [0005]
  • The object is achieved in that the first subscriber station comprises a signaling device for signaling an activated call diversion to the second subscriber station, and a manually operable call diversion deactivator. [0006]
  • A call diversion is automatically activated and will preferably—for example, for employees—take place on each working day at such an early time that when the subscriber using the first subscriber station is absent from an intended predefinable time of day on, a call diversion to another person who is present is activated, so that it is ensured that another subscriber calling the first subscriber station is connected to a suitable discussion partner. When the user of the first subscriber station arrives at the office, he is informed of the activated call diversion and can deactivate same by manually operating the call diversion deactivator. But he may also decide to maintain the call diversion and deactivate this call diversion not at all, or only at a later instant. In this respect, the telecommunication system offers a high flexibility. More particularly, telecommunication systems and private branch exchanges may be regarded as switching centers. But the invention is also applicable to a call diversion via a public telephone network. [0007]
  • In one embodiment, the signaling device is provided for visually signaling an activated call diversion. A visual signaling, for example, via a winking light-emitting diode which thus does not go unnoticed when the call diversion is activated, provides that the respective subscriber is reliably informed and this visual signaling can easily be realized with the customary circuits. [0008]
  • The invention likewise relates to a subscriber station having a call diversion activator for automatically activating a call diversion to a second subscriber station at predefined instants, in which the subscriber station comprises a signaling device for signaling an activated call diversion to the second subscriber station and a manually operable call diversion deactivator. [0009]
  • Furthermore, the invention relates to a method of activating and deactivating a call diversion from a first to a second subscriber station, in which the call diversion is automatically activated at predefined instants, an activated call diversion from the first to the second subscriber station is signaled to a second subscriber by a signaling device of the first subscriber station and the call diversion is manually deactivated by making a call diversion deactivator of the first subscriber station operative. [0010]
  • These and other aspects of the invention will be apparent from and elucidated with reference to the embodiments described hereinafter.[0011]
  • In the drawings: [0012]
  • FIG. 1 shows a telecommunication system with a switching center, and [0013]
  • FIG. 2 shows a telecommunication station of the telecommunication system shown in FIG. 1.[0014]
  • FIG. 1 shows a telecommunication system with a [0015] switching center 1 and two subscriber stations 2 and 3 coupled to the switching center. Further subscriber stations (not shown) are connected to the switching center 1, which is shown by three dots. Three arrows 4, 5 and 6 denote an activated call diversion from the subscriber station 2 to the subscriber station 3. The diversion of a call may be effected by the subscriber station 2. This corresponds to the signal flow denoted by the arrows. The diversion of a call may also be effected in the switching center 1 itself, which is currently the case. The switching center 1 is preferably an ISDN telecommunication system. But the switching center 1 may, for example, also be part of a public telephone network.
  • FIG. 2 shows the subscriber station (for example, ISDN telephone) [0016] 2 in detail. It comprises not only the customary keypad 7 with dialling keys (keys arranged in 4 rows and 3 columns), a plurality of function keys 8 to 11, which can be programmed. An LCD display 12 and a light-emitting diode 13 are arranged as the display and signaling device, respectively. The subscriber station further includes a receiver 14.
  • A call diversion can be activated by means of the [0017] keypad 7 by entering an activation code identifying an activation of the call diversion and thereafter entering the call number of the subscriber station to which calls are to be transferred (for example, the subscriber station 3). Furthermore, the subscriber station 2 is arranged so that one or various instants at which such a call diversion activation is automatically activated can be entered. For example, the instants may be determined by a specific time of day linked with specific days of the week. An activation of the call diversion is effected by one of the function keys 8 to 11 normally programmed for this purpose, when the instants at which a respective automatic activation of the call diversion is to take place, and also the subscriber station to which calls are to be transferred, are fixed. When a call diversion is activated, this is visually signaled (shown) to a subscriber by a light-emitting diode 13 which thereto starts winking. This avoids such a signaling of an activated call diversion being overlooked. Further possibilities for signaling an activated call diversion are the visual signaling by means of display 12, or an acoustic signaling by means of a loudspeaker (not shown) of the subscriber station 2. A call diversion is deactivated when a deactivation code is dialled by means of the keypad or by depressing one of the function keys 8 to 11 which are normally programmed for this purpose. The call diversion deactivation provides a termination of the call diversion activation signaling (the light-emitting diode 13 goes out).

Claims (5)

1. A telecommunication system comprising at least one switching center (1), a plurality of subscriber stations (2, 3) and a call diversion activator (7, 8-11) for automatically activating a call diversion from a first subscriber station (2) to a second subscriber station (3) at predefinable instants, characterized in that the first subscriber station (2) includes a signaling device (13) for signaling an activated call diversion to the second subscriber station (3) and a manually operable call diversion deactivator (7, 8-11).
2. A telecommunication system as claimed in
claim 1
, characterized in that the signaling device (13) is provided for visually signaling an activated call diversion.
3. A telecommunication system as claimed in
claim 2
, characterized in that a winking light-emitting diode (13) is provided for the signaling.
4. A subscriber station (2) including a call diversion activator (7, 8-11) for automatically activating a call diversion to a second subscriber station (3) at predefinable instants, characterized in that the subscriber station (2) includes a signaling device for signaling an activated call diversion to the second subscriber station (3) and in that the subscriber station (2) includes a manually operable call diversion deactivator (7, 8-11).
5. A method of activating and deactivating a call diversion from a first (2) to a second subscriber station (3), in which the call diversion is automatically activated at predefinable instants, characterized in that an activated call diversion from the first (2) to the second subscriber station (3) is signaled by a signaling device (13) of the first subscriber station (2) to a subscriber and in that the call diversion is manually deactivated by making a call diversion deactivator (7, 8-11) of the first subscriber station (2) operative.
US08/928,792 1996-09-17 1997-09-12 Telecommunication system with call diversion Expired - Fee Related US6353597B2 (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
DE19637859A DE19637859A1 (en) 1996-09-17 1996-09-17 Telecommunication system with call forwarding
DE19637859 1996-09-17
DE19637859.1 1996-09-17

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US20010043570A1 true US20010043570A1 (en) 2001-11-22
US6353597B2 US6353597B2 (en) 2002-03-05

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EP (1) EP0835017A3 (en)
JP (1) JPH10107909A (en)
DE (1) DE19637859A1 (en)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20080167023A1 (en) * 2004-03-16 2008-07-10 Franz Steimer Redirecting of Calls to Avoid Network Interworking Between Fixed Network and Radio Communications Network

Family Cites Families (9)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPS60227554A (en) * 1984-04-25 1985-11-12 Nec Corp System for registering and confirming incoming transfer service
US4893336A (en) * 1987-12-17 1990-01-09 American Telephone And Telegraph Company, At&T Bell Laboratories Call forwarding arrangement
US5073923A (en) * 1990-04-12 1991-12-17 Northern Telecom Limited Private telephone system with unified command feature
US5222125A (en) * 1991-09-03 1993-06-22 At&T Bell Laboratories System for providing personalized telephone calling features
FR2688368A1 (en) * 1992-03-04 1993-09-10 Michel Corneux Device for displaying call transfer functions
CA2126170A1 (en) * 1994-06-17 1995-12-18 Deborah L. Pinard Automatic call router
US5583564A (en) * 1995-04-24 1996-12-10 Lucent Technologies Inc. Intelligent call forwarding with videophone display of forwarding destination
US5694462A (en) * 1996-03-05 1997-12-02 Shearer; Kyl E. Call forwarding status monitor
US5905789A (en) * 1996-10-07 1999-05-18 Northern Telecom Limited Call-forwarding system using adaptive model of user behavior

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20080167023A1 (en) * 2004-03-16 2008-07-10 Franz Steimer Redirecting of Calls to Avoid Network Interworking Between Fixed Network and Radio Communications Network
US8331918B2 (en) * 2004-03-16 2012-12-11 Deutsche Telekom Ag Redirecting of calls to avoid network interworking between fixed network and radio communications network

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DE19637859A1 (en) 1998-03-19
JPH10107909A (en) 1998-04-24
EP0835017A2 (en) 1998-04-08
US6353597B2 (en) 2002-03-05
EP0835017A3 (en) 2001-08-22

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AS Assignment

Owner name: U.S. PHILIPS CORPORATION, NEW YORK

Free format text: ASSIGNMENT OF ASSIGNORS INTEREST;ASSIGNOR:GOBMANN, KLEMENS;REEL/FRAME:009006/0110

Effective date: 19971010

REMI Maintenance fee reminder mailed
LAPS Lapse for failure to pay maintenance fees
STCH Information on status: patent discontinuation

Free format text: PATENT EXPIRED DUE TO NONPAYMENT OF MAINTENANCE FEES UNDER 37 CFR 1.362

FP Lapsed due to failure to pay maintenance fee

Effective date: 20060305