TWM679206U - Abnormal Data System - Google Patents
Abnormal Data SystemInfo
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- TWM679206U TWM679206U TW114210689U TW114210689U TWM679206U TW M679206 U TWM679206 U TW M679206U TW 114210689 U TW114210689 U TW 114210689U TW 114210689 U TW114210689 U TW 114210689U TW M679206 U TWM679206 U TW M679206U
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Abstract
一種異動資料系統包含一通訊單元、一儲存單元及一處理單元。該處理單元接收來自一使用者終端裝置的一包括一待確認識別資料及一業務類別的異動表單請求時，該處理單元提供一異動表單資料頁面給該使用者終端裝置。該異動表單資料頁面顯示對應該業務項目的該業務表單供該使用者終端裝置從該業務表單中選取至少一資料欄位做為至少一異動欄位，且該處理單元將該業務表單中的該至少一異動欄位內的資料刪除而產生一異動表單，並將該異動表單傳送至該使用者終端裝置。An anomaly data system includes a communication unit, a storage unit, and a processing unit. When the processing unit receives an anomaly form request from a user terminal device, including an identification data to be confirmed and a service category, the processing unit provides an anomaly form data page to the user terminal device. The anomaly form data page displays a service form corresponding to the service item, allowing the user terminal device to select at least one data field from the service form as at least one anomaly field. The processing unit then deletes the data in the at least one anomaly field of the service form to generate an anomaly form and transmits the anomaly form to the user terminal device.
Description
本新型是有關於一種資料系統，特別是指一種可以自動代入客戶現有資料的異動資料系統。This invention relates to a data system, and more particularly to an alteration data system that can automatically import existing customer data.
在金融機構(例如銀行)中，當客戶有需要異動資料時，既有流程為需要請客戶臨櫃重新填寫整份異動申請書。然而，客戶通常只需要異動部分的資料，但卻需填寫整份異動申請書，導致客戶覺得麻煩且耗時。因此，如何減少客戶所需填寫異動申請書的資料及時間，便成為一個待解決的問題。In financial institutions (such as banks), when customers need change of transaction information, the existing procedure requires them to come to the counter and fill out the entire change of transaction application form again. However, customers usually only need the information for the change, but they have to fill out the entire application form, which they find troublesome and time-consuming. Therefore, how to reduce the amount of information and time required for customers to fill out change of transaction applications has become a problem to be solved.
因此，本新型的目的，即在提供一種異動資料系統，其可自動代入客戶無需異動的現有資料，進而減少客戶異動資料時填寫異動申請書的時間。Therefore, the purpose of this invention is to provide a data change system that can automatically import existing customer data that does not need to be changed, thereby reducing the time customers spend filling out change application forms when changing data.
於是，本新型異動資料系統，適用於與一使用者終端裝置通訊，並包含一通訊單元、一儲存單元及一處理單元。Therefore, this novel data transfer system is applicable to communication with a user terminal device and includes a communication unit, a storage unit and a processing unit.
該通訊單元能與該使用者終端裝置建立通訊管道。The communication unit can establish a communication channel with the user terminal device.
該儲存單元儲存一使用者資料。該使用者資料包括一使用者識別資料及至少一業務表單。該業務表單對應一業務項目並包括多個已填寫資料的資料欄位。This storage unit stores user data. The user data includes user identification information and at least one business form. The business form corresponds to a business item and includes multiple data fields with filled data.
該處理單元電連接該通訊單元及該儲存單元，以透過該通訊單元與該使用者終端裝置通訊，並存取該儲存單元。The processing unit is electrically connected to the communication unit and the storage unit to communicate with the user terminal device through the communication unit and access the storage unit.
該處理單元接收來自該使用者終端裝置的一包括一待確認識別資料及一業務類別的異動表單請求時，該處理單元判斷該待確認識別資料與該儲存單元儲存的該使用者資料中的該使用者識別資料相符，且判斷該業務類別與該使用者資料所包括的該業務表單對應的該業務項目相符時，該處理單元提供一異動表單資料頁面給該使用者終端裝置。When the processing unit receives an alteration form request from the user terminal device, which includes an identification data to be confirmed and a business category, the processing unit determines that the identification data to be confirmed matches the user identification data in the user data stored in the storage unit, and determines that the business category matches the business item corresponding to the business form included in the user data. In this case, the processing unit provides an alteration form data page to the user terminal device.
該異動表單資料頁面顯示對應該業務項目的該業務表單供該使用者終端裝置從該業務表單中選取至少一資料欄位做為至少一異動欄位，且該處理單元將該業務表單中的該至少一異動欄位內的資料刪除而產生一異動表單，並將該異動表單傳送至該使用者終端裝置。The change form data page displays the business form corresponding to the business item, allowing the user terminal device to select at least one data field from the business form as at least one change field. The processing unit deletes the data in the at least one change field in the business form to generate a change form and sends the change form to the user terminal device.
在一些實施態樣中，當該處理單元判斷該待確認識別資料與該儲存單元儲存的該使用者資料中的該使用者識別資料不相符時，該處理單元傳送一查無使用者資料通知至該使用者終端裝置。In some embodiments, when the processing unit determines that the identification data to be confirmed does not match the user identification data in the user data stored in the storage unit, the processing unit sends a notification that no user data was found to the user terminal device.
在一些實施態樣中，當該處理單元判斷該業務類別與該使用者資料所包括的該業務表單對應的該業務項目不相符時，該處理單元傳送一未申請相關業務通知至該使用者終端裝置。In some implementations, when the processing unit determines that the business category does not match the business item corresponding to the business form included in the user data, the processing unit sends a notification that the relevant business has not been applied for to the user terminal device.
在一些實施態樣中，該處理單元還能透過該通訊單元與一影印裝置通訊，該處理單元經由該異動表單資料頁面接收到來自該使用者終端裝置的一列印請求時，該處理單元將該異動表單傳送至該影印裝置，使得該影印裝置列印該異動表單。In some embodiments, the processing unit can also communicate with a photocopying device through the communication unit. When the processing unit receives a print request from the user terminal device via the change form data page, the processing unit sends the change form to the photocopying device, so that the photocopying device prints the change form.
本新型的功效在於：藉由該使用者終端裝置從該業務表單中選取至少一資料欄位做為至少一異動欄位，且該處理單元將該業務表單中的該至少一異動欄位內的資料刪除而產生一異動表單，使得該異動表單可以保留未異動的欄位資料。藉此，可以減少客戶異動資料時填寫異動申請書的時間。The advantage of this invention is that the user terminal device selects at least one data field from the business form as at least one change field, and the processing unit deletes the data in the at least one change field to generate a change form, thus allowing the change form to retain the data in the unchanged fields. This reduces the time customers spend filling out change application forms when changing data.
參閱圖1，本新型異動資料系統的一實施例經由一網際網路4(或區域網路)與一金融機構(例如一銀行)的一使用者終端裝置5及設置於該銀行的一影印裝置6通訊。該異動資料系統100應用於該銀行且是由該銀行提供，並且是由一個或多個電腦裝置構成的伺服器。該異動資料系統100供一使用者(例如銀行工作人員)藉由該使用者終端裝置5(例如個人電腦、筆記型電腦、平板電腦或智慧型手機等具備連網功能的電腦裝置)連線及登入(例如透過安裝於該使用者終端裝置5中的應用程式)以提供該使用者產生異動表單的服務。Referring to Figure 1, one embodiment of the novel change data system communicates via an Internet 4 (or a local area network) with a user terminal device 5 of a financial institution (e.g., a bank) and a photocopying device 6 installed in the bank. The change data system 100 is applied to and provided by the bank, and is a server composed of one or more computer devices. The change data system 100 provides a user (e.g., a bank employee) with the service of generating change forms by connecting and logging in (e.g., through an application installed on the user terminal device 5) via the user terminal device 5 (e.g., a network-enabled computer device such as a personal computer, laptop, tablet, or smartphone).
該影印裝置6可以是任意型式的印表機，例如是點陣式印表機、噴墨式印表機或雷射印表機等。The photocopying device 6 can be any type of printer, such as a dot matrix printer, an inkjet printer, or a laser printer.
該異動資料系統100包含一通訊單元1、一儲存單元2及一處理單元3。The data transfer system 100 includes a communication unit 1, a storage unit 2 and a processing unit 3.
該通訊單元1例如是支援有線網路技術(如乙太網路)或無線網路技術(如Wi-Fi)的網路控制器(如網路卡)或其他網路設備，並能與該使用者終端裝置5及該影印裝置6建立通訊管道。The communication unit 1 is, for example, a network controller (such as a network card) or other network device that supports wired network technology (such as Ethernet) or wireless network technology (such as Wi-Fi), and can establish a communication channel with the user terminal device 5 and the photocopying device 6.
該儲存單元2例如是一個或多個硬碟，並儲存一使用者資料及一行員識別資料。該使用者資料包括一使用者識別資料及至少一業務表單。該業務表單對應一業務項目並包括多個已填寫資料的資料欄位。該使用者資料在本實施例中代表儲存於該儲存單元2中的多個使用者資料其中之一。該行員識別資料包含一行員識別碼，且該行員識別資料在本實施例中代表儲存於該儲存單元2中的多個行員識別資料其中之一。The storage unit 2 is, for example, one or more hard drives, and stores user data and employee identification data. The user data includes user identification information and at least one business form. The business form corresponds to a business item and includes multiple fields with entered data. In this embodiment, the user data represents one of multiple sets of user data stored in the storage unit 2. The employee identification data includes an employee identification code, and in this embodiment, the employee identification data represents one of multiple sets of employee identification data stored in the storage unit 2.
該處理單元3例如是一個或多個中央處理器，且電連接該通訊單元1及該儲存單元2。該處理單元3透過該通訊單元1與該使用者終端裝置5及該影印裝置6通訊，並存取該儲存單元2。The processing unit 3 is, for example, one or more central processing units, and is electrically connected to the communication unit 1 and the storage unit 2. The processing unit 3 communicates with the user terminal device 5 and the photocopying device 6 through the communication unit 1, and accesses the storage unit 2.
藉此，當該銀行的一客戶需要異動至少一業務項目(例如特約商店)的至少一資料(例如特約商店名稱)並臨櫃辦理業務資料異動時，該使用者從該客戶處得知客戶需要異動的該業務項目(特約商店)的該資料(特約商店名稱)時，該使用者透過該使用者終端裝置5傳送一包括一登入資料(例如行員編號及密碼)的登入請求至該處理單元3，使得該處理單元3根據該登入資料判斷該登入資料是否與該儲存單元2儲存的該行員識別資料相符。若是，該處理單元3允許該使用者終端裝置5登入該異動資料系統100。若否，該處理單元3傳送一行員識別資料錯誤通知至該使用者終端裝置5。Therefore, when a customer of the bank needs to change at least one piece of information (e.g., the name of a merchant) for at least one business item (e.g., a merchant's store) and goes to the counter to handle the data change, the user learns from the customer that the customer needs to change the information (name of the merchant's store) for that business item (e.g., the name of the merchant's store). The user then sends a login request, including login information (e.g., employee number and password), to the processing unit 3 through the user terminal device 5. The processing unit 3 then determines whether the login information matches the employee identification information stored in the storage unit 2. If so, the processing unit 3 allows the user terminal device 5 to log in to the data change system 100. If not, the processing unit 3 sends an operator identification data error notification to the user terminal device 5.
接著，當該使用者藉由該使用者終端裝置5登入該異動資料系統100後，該使用者可以透過該使用者終端裝置5在該處理單元3提供的一查詢客戶表單資料介面查詢該客戶曾申請過的相關業務表單資料。Next, after the user logs into the change data system 100 through the user terminal device 5, the user can query the relevant business form data that the customer has applied for through the customer form data query interface provided by the processing unit 3 through the user terminal device 5.
接著，該使用者詢問或要求客戶提供該客戶的識別資料(例如客戶的統編)。該使用者透過該使用者終端裝置5分別輸入該客戶的一待確認識別資料(例如客戶的統編)及一業務類別(例如特約商店)至該查詢客戶表單資料介面提供的一識別資料欄位及一業務欄位，並經由該查詢客戶表單資料介面傳送一包括該待確認識別資料及該業務類別的異動表單請求至該處理單元3。Next, the user inquires about or requests the customer's identification information (such as the customer's registration number). The user enters the customer's identification information to be confirmed (such as the customer's registration number) and a business category (such as authorized store) into an identification information field and a business category field provided by the customer query form data interface through the user terminal device 5, and sends an change form request including the identification information to be confirmed and the business category to the processing unit 3 through the customer query form data interface.
接著，該處理單元3接收該異動表單請求時，該處理單元3判斷該待確認識別資料與該儲存單元2儲存的該使用者資料中的該使用者識別資料是否相符，且判斷該業務類別與該使用者資料所包括的該業務表單對應的該業務項目是否相符。若以上兩者皆是，該處理單元3提供一異動表單資料頁面給該使用者終端裝置5。若該處理單元3判斷該待確認識別資料與該儲存單元2儲存的該使用者資料中的該使用者識別資料不相符，該處理單元3傳送一查無使用者資料通知至該使用者終端裝置5。若該處理單元3判斷該業務類別與該使用者資料所包括的該業務表單對應的該業務項目不相符，該處理單元3傳送一未申請相關業務通知至該使用者終端裝置5。Next, when processing unit 3 receives the change form request, it determines whether the identification data to be confirmed matches the user identification data stored in the user data in storage unit 2, and whether the business category matches the business item corresponding to the business form included in the user data. If both are true, processing unit 3 provides a change form data page to the user terminal device 5. If processing unit 3 determines that the identification data to be confirmed does not match the user identification data stored in the user data in storage unit 2, processing unit 3 sends a "No User Data Found" notification to the user terminal device 5. If the processing unit 3 determines that the business category does not match the business item corresponding to the business form included in the user data, the processing unit 3 sends a notification that the relevant business has not been applied for to the user terminal device 5.
接著，該異動表單資料頁面顯示對應該業務項目的該業務表單。該使用者根據該客戶所需異動的資料(特約商店名稱)透過該使用者終端裝置5從該業務表單中選取與客戶所需異動的資料對應的該資料欄位(即特約商店名稱欄位)做為一異動欄位，然後該處理單元3將該業務表單中的該異動欄位內的資料(即原本的特約商店名稱)刪除而產生一異動表單。Next, the change form data page displays the business form corresponding to the business item. The user selects the data field (i.e., the merchant name field) corresponding to the customer's required change data (brand name) from the business form through the user terminal device 5 as a change field. Then, the processing unit 3 deletes the data (i.e., the original brand name) in the change field of the business form to generate a change form.
最後，該使用者透過該使用者終端裝置5選取該異動表單資料頁面提供的一下載選項，而傳送一下載請求至該處理單元3，使得該處理單元3將該異動表單傳送至該使用者終端裝置5。抑或是，該使用者透過該使用者終端裝置5選取該異動表單資料頁面提供的一列印選項，而傳送一列印請求至該處理單元3。當該處理單元3接收到來自該使用者終端裝置5的一列印請求時，該處理單元3將該異動表單傳送至該影印裝置6，使得該影印裝置6列印該異動表單。該使用者即可將列印出來的該異動表單提供給該客戶填寫該異動欄位(即特約商店名稱欄位)，並讓該客戶確認該異動表單中其餘的未異動欄位(例如基本資料欄位及收款資料欄位)中的資料是否正確無誤。Finally, the user selects a download option provided on the change form data page through the user terminal device 5 and sends a download request to the processing unit 3, causing the processing unit 3 to send the change form to the user terminal device 5. Alternatively, the user selects a print option provided on the change form data page through the user terminal device 5 and sends a print request to the processing unit 3. When the processing unit 3 receives a print request from the user terminal device 5, the processing unit 3 sends the change form to the photocopying device 6, causing the photocopying device 6 to print the change form. The user can then provide the printed change form to the customer to fill in the change field (i.e., the merchant name field) and have the customer confirm that the data in the other unchanged fields of the change form (such as the basic information field and the payment information field) is correct.
綜上所述，本新型異動資料系統100藉由該使用者終端裝置5從該業務表單中選取至少一資料欄位做為至少一異動欄位，且該處理單元3將該業務表單中的該至少一異動欄位內的資料刪除而產生一異動表單，使得該異動表單可以保留未異動的欄位資料。藉此，可以減少客戶異動資料時填寫異動申請書的時間，故確實能達成本新型的目的。In summary, the novel data change system 100 uses the user terminal device 5 to select at least one data field from the business form as at least one change field, and the processing unit 3 deletes the data in the at least one change field in the business form to generate a change form, so that the change form can retain the data in the unchanged fields. This reduces the time customers spend filling out change application forms when changing data, thus effectively achieving the purpose of this novel system.
惟以上所述者，僅為本新型的實施例而已，當不能以此限定本新型實施的範圍，凡是依本新型申請專利範圍及專利說明書內容所作的簡單的等效變化與修飾，皆仍屬本新型專利涵蓋的範圍內。However, the above description is merely an embodiment of this invention and should not be construed as limiting the scope of this invention. Any simple equivalent changes and modifications made in accordance with the scope of the patent application and the contents of the patent specification shall still fall within the scope of this invention.
100:異動資料系統 1:通訊單元 2:儲存單元 3:處理單元 4:網際網路 5:使用者終端裝置 6:影印裝置100: Data Transfer System 1: Communication Unit 2: Storage Unit 3: Processing Unit 4: Internet 5: User Terminal Device 6: Copying Device
本新型的其他的特徵及功效，將於參照圖式的實施方式中清楚地呈現，其中： 圖1是一方塊圖，說明本新型異動資料系統的一實施例。Other features and effects of this invention will be clearly shown in the embodiments with reference to the drawings, wherein: Figure 1 is a block diagram illustrating an embodiment of the data transfer system of this invention.
100:異動資料系統 100: Data Transfer System
1:通訊單元 1: Communication Unit
2:儲存單元 2: Storage Unit
3:處理單元 3: Processing Unit
4:網際網路 4: The Internet
5:使用者終端裝置 5: User terminal device
6:影印裝置 6: Photocopying device
Claims (4)
Publications (1)
| Publication Number | Publication Date |
|---|---|
| TWM679206U true TWM679206U (en) | 2026-01-11 |
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