TWM637418U - Blockchain system applied to insurance operations - Google Patents

Blockchain system applied to insurance operations Download PDF

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TWM637418U
TWM637418U TW111209236U TW111209236U TWM637418U TW M637418 U TWM637418 U TW M637418U TW 111209236 U TW111209236 U TW 111209236U TW 111209236 U TW111209236 U TW 111209236U TW M637418 U TWM637418 U TW M637418U
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insurance
insurance case
case
shared
information
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TW111209236U
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Chinese (zh)
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楊俊書
李肇筌
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國泰金融控股股份有限公司
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Abstract

本揭示內容是關於應用於保險作業的區塊鏈系統,特別是應用於保險攤賠、追償和共保作業。所述區塊鏈系統讓複數個使用端分別透過所設置的一或多個模組及特定的資料結構配置能夠即時共享及處理保險案件資訊,同時能夠確保資料的安全和真實性,使得在多方間更有效率的完成保險攤賠、追償和共保作業。This disclosure is about a blockchain system applied to insurance operations, especially to insurance amortization, recovery, and co-insurance operations. The blockchain system allows multiple users to share and process insurance case information in real time through one or more modules and specific data structure configurations, while ensuring the security and authenticity of the data, making it possible for multiple parties to More efficient completion of insurance amortization, recovery and co-insurance operations.

Description

應用於保險作業的區塊鏈系統Blockchain system applied to insurance operations

本新型是有關於應用於保險領域的系統,且特別是有關於一種利用區塊鏈系統執行保險作業的系統。The present invention relates to a system applied in the insurance field, and in particular to a system using a block chain system to perform insurance operations.

於保險理賠的作業流程中,主要仍是以人工作業進行案件通報及資料交換,現今雖有數位化系統進行案件管理和追蹤,然因共保保險案件通常涉及多方保險業者,基於資料安全性和機密性的考量,目前無一交流平台供各家保險業者進行資料交換,使得涉及共保理賠的案件,需花費大量人力及時間進行資料的交換及驗證,理賠的每個步驟都需不斷重複進行驗證交換資料的正確和真實性,使得理賠過程冗長,無法有效率地進行保險攤賠。In the operation process of insurance claims, case reporting and data exchange are still mainly done manually. Although there are digital systems for case management and tracking, co-insurance cases usually involve multiple insurers. Based on data security and Due to the consideration of confidentiality, there is currently no communication platform for various insurance companies to exchange data, so that cases involving co-insurance claims require a lot of manpower and time for data exchange and verification, and every step of claim settlement needs to be repeated Verifying the correctness and authenticity of the exchanged information makes the claim settlement process lengthy and prevents efficient insurance amortization.

有鑑於此,為了改善先前技術所存在的缺陷,提升整體保險作業的效率,本領域亟需一種新穎的保險理賠系統及方法,以改善先前技術的不足。In view of this, in order to improve the defects of the prior art and improve the efficiency of the overall insurance operation, there is an urgent need in this field for a novel insurance claim settlement system and method to improve the deficiencies of the prior art.

新型內容旨在提供本揭示內容的簡化摘要,以使閱讀者對本揭示內容具備基本的理解。此新型內容並非本揭示內容的完整概述,且其用意並非在指出本新型實施例的重要/關鍵元件或界定本新型的範圍。The novel content is intended to provide a simplified summary of the disclosure to provide the reader with a basic understanding of the disclosure. This summary is not an exhaustive overview of the disclosure, and it is not intended to identify key/critical elements of embodiments of the invention or to delineate the scope of the invention.

本揭示內容之一態樣係有關於一種應用於保險作業的區塊鏈系統,所述系統包含一區塊鏈、第一使用端和第二使用端。本揭示內容所提供的區塊鏈系統能夠提供複數個使用端之間進行保險案件資料的共享,同時可保有資料的真實性和安全性,達到即時且有效率地執行保險攤賠、追償和共保作業之目的。One aspect of the present disclosure relates to a blockchain system applied to insurance operations, the system includes a blockchain, a first user end and a second user end. The blockchain system provided in this disclosure can provide multiple users to share insurance case data, while maintaining the authenticity and security of the data, so as to implement insurance amortization, recovery and joint insurance in a timely and efficient manner. The purpose of safeguarding work.

具體而言,所述區塊鏈系統用以儲存複數個共享保險案件,且第一使用端、第二使用端、區塊鏈彼此通訊連結。所述第一使用端包含彼此通訊連接的第一資料庫、第一檔案處理模組和第一服務模組彼此通訊連接,其中第一資料庫用以儲存複數筆第一保險案件,第一檔案處理模組用以存取第一資料庫中的該些第一保險案件,以及第一服務模組,用以執行以下步驟: a) 建立一第一新進保險案件並查詢於該區塊鏈中是否有相對應該第一新進保險案件的該共享保險案件,若無,則將該第一新進保險案件儲存於該第一資料庫中,形成一新增的該第一保險案件,其中該第一保險案件包含一共同資訊和一非公開資訊,其中該共同資訊包含一共同攤賠資訊和一案件資訊;和 b) 於該區塊鏈中建立一筆新的該共享保險案件,該共享保險案件對應該步驟a)新增的該第一保險案件之該共同資訊。 Specifically, the blockchain system is used to store a plurality of shared insurance cases, and the first user end, the second user end, and the blockchain communicate with each other. The first user includes a first database, a first file processing module, and a first service module that are communicatively connected to each other, wherein the first database is used to store a plurality of first insurance cases, and the first file The processing module is used to access the first insurance cases in the first database, and the first service module is used to perform the following steps: a) Create a first new insurance case and query whether there is a shared insurance case corresponding to the first new insurance case in the block chain, if not, store the first new insurance case in the first database , forming a newly added first insurance case, wherein the first insurance case includes a joint information and a non-public information, wherein the joint information includes a joint compensation information and a case information; and b) Create a new shared insurance case in the block chain, which corresponds to the common information of the first insurance case added in step a).

所述第二使用端於配置上與第一使用端相似,設有彼此通訊連接的第二資料庫、第二檔案處理模組和第二服務模組。所述第二資料庫用以儲存複數筆第二保險案件,第二檔案處理模組用以存取第二資料庫中的該些第二保險案件,以及第二服務模組,用以執行以下步驟: a) 建立一第二新進保險案件並查詢該區塊鏈中是否有相對應該第二新進保險案件的該共享保險案件,若有,則將該區塊鏈中該共享保險案件相對應的該第二新進保險案件的共同資訊儲存至該第二資料庫中,形成一新增的該第二保險案件,其中該第一保險案件和該第二保險案件具有相同的共同資訊;以及 b) 基於該第二保險案件的共同資訊,透過該第一使用端的第一檔案處理模組取得相對應該第一保險案件的該非公開資訊,存取並關聯為該第二保險案件的非公開資訊,並儲存於該第二資料庫中。 The configuration of the second user terminal is similar to that of the first user terminal, and it is provided with a second database, a second file processing module and a second service module connected to each other by communication. The second database is used to store a plurality of second insurance cases, the second file processing module is used to access these second insurance cases in the second database, and the second service module is used to execute the following step: a) Create a second new insurance case and query whether there is a shared insurance case corresponding to the second new insurance case in the blockchain, and if so, then the first insurance case corresponding to the shared insurance case in the blockchain 2. The common information of the new insurance case is stored in the second database to form a newly added second insurance case, wherein the first insurance case and the second insurance case have the same common information; and b) Based on the common information of the second insurance case, obtain the non-public information corresponding to the first insurance case through the first file processing module of the first client, access and associate it as the non-public information of the second insurance case , and stored in the second database.

依據本揭示內容一實施方式,所述第一使用端和第二使用端分別包含一監控模組,監控並偵測區塊鏈是否有新增共享保險案件。According to an embodiment of the disclosure, the first user end and the second user end respectively include a monitoring module, which monitors and detects whether there are new shared insurance cases in the blockchain.

在一具體的實施方式中,若本揭示內容區塊鏈的系統中,所述區塊鏈新增有該共享保險案件,且共享保險案件是由第二使用端所建立,且相對應於一筆第二保險案件,第一使用端的監控模組還用以執行以下步驟: 監控到新增的該共享保險案件時,判斷該共享保險案件是否與第一使用端相關,若為是,則新增一筆相對應該共享保險案件的該第一保險案件於該第一資料庫中;以及 基於該第一保險案件的共同資訊,透過該第二使用端的第二檔案處理模組取得相對應該第二保險案件的該非公開資訊,存取並關聯為該第一保險案件的非公開資訊,並儲存於該第一資料庫中。 In a specific implementation, if in the blockchain system disclosed in this disclosure, the shared insurance case is added to the blockchain, and the shared insurance case is established by the second user, and corresponds to a In the second insurance case, the monitoring module at the first user end is also used to perform the following steps: When the newly added shared insurance case is monitored, it is judged whether the shared insurance case is related to the first user, and if yes, a new insurance case corresponding to the shared insurance case is added to the first database ;as well as Based on the common information of the first insurance case, the non-public information corresponding to the second insurance case is obtained through the second file processing module of the second client, accessed and associated as the non-public information of the first insurance case, and stored in the first database.

依據一較佳的實施方式,所述第一使用端和第二使用端分別對應於第一保險業者和第二保險業者,且區塊鏈中的共享保險案件包含相對於該第一保險業者和該第二保險業者的一保險業者標識特徵。According to a preferred embodiment, the first user end and the second user end correspond to the first insurer and the second insurer respectively, and the shared insurance case in the block chain includes relative to the first insurer and An underwriter identification characteristic of the second underwriter.

此外,在又一具體的實施方式中,所述第一使用端的第一服務模組或第二使用端的第二服務模組,用以更新區塊鏈中的共享保險案件的共同攤賠資訊。在一非限制的實施方式中,所述共同攤賠資訊為一攤賠比例。In addition, in yet another specific implementation manner, the first service module of the first user end or the second service module of the second user end is used to update the joint amortization information of shared insurance cases in the blockchain. In a non-limiting implementation, the common amortization information is an amortization ratio.

本揭示內容另一態樣是關於一種利用上述任一實施方式所示之區塊鏈系統執行保險作業的方法,透過所述系統的建置使得各使用端間能夠即時進行資料交換,並有效率地完成保險攤賠作業。Another aspect of this disclosure relates to a method for executing insurance operations using the block chain system shown in any of the above-mentioned embodiments. Through the construction of the system, data exchange can be performed in real time between each user end, and efficient Complete the insurance amortization work in a timely manner.

在參閱下文實施方式後,本新型所屬技術領域中具有通常知識者當可輕易瞭解本新型之基本精神及其他新型目的,以及本新型所採用之技術手段與實施態樣。After referring to the following embodiments, those with ordinary knowledge in the technical field of the present invention can easily understand the basic spirit of the present invention and other novel objectives, as well as the technical means and implementation modes adopted by the present invention.

為了使本揭示內容的敘述更加詳盡與完備,下文針對了本新型的實施態樣與具體實施例提出了說明性的描述;但這並非實施或運用本新型具體實施例的唯一形式。實施方式中涵蓋了多個具體實施例的特徵以及用以建構與操作這些具體實施例的方法步驟與其順序。然而,亦可利用其他具體實施例來達成相同或均等的功能與步驟順序。In order to make the description of the disclosure more detailed and complete, the following provides an illustrative description of the implementation and specific embodiments of the present invention; but this is not the only form of implementing or using the specific embodiments of the present invention. The description covers features of various embodiments as well as method steps and their sequences for constructing and operating those embodiments. However, other embodiments can also be used to achieve the same or equivalent functions and step sequences.

在此所述「共享保險案件」是指所述儲存於區塊鏈的保險案件之資訊是可與特定方分享。例如,所述共享保險案件適用於保險案件之攤提、追償或共保案件。The "shared insurance case" mentioned here means that the information of the insurance case stored in the blockchain can be shared with a specific party. For example, the shared insurance case is applicable to amortization, recovery or co-insurance cases of insurance cases.

除非本說明書另有定義,此處所用的科學與技術詞彙之含義與本新型所屬技術領域中具有通常知識者所理解與慣用的意義相同。此外,在不和上下文衝突的情形下,本說明書所用的單數名詞涵蓋該名詞的複數型;而所用的複數名詞時亦涵蓋該名詞的單數型。Unless otherwise defined in this specification, the meanings of scientific and technical terms used herein are the same as those understood and commonly used by those skilled in the art to which this invention belongs. In addition, the singular nouns used in this specification include the plural forms of the nouns, and the plural nouns used also include the singular forms of the nouns, unless the context conflicts with the context.

為解決先前技術所存在的缺陷,共保理賠作業流程繁雜,過程中於案件進度追蹤及資料驗證上,相當耗時需花費大量人力。因此,本新型提供一種新穎的數位化流程及系統,其係以區塊鏈系統為基礎,使不同的使用端能夠透過區塊鏈進行共保資料分享,且藉由特定的檔案交換方式,讓各使用端之間能夠達到互信、同步和即時的資料互換的功效。在一較佳的實施方式中,本新型所揭示的方法和系統適用於共保案件,尤其適用於保險攤賠或追償的流程中。In order to solve the shortcomings of the previous technology, the co-insurance claim settlement process is complicated, and the process of tracking the progress of the case and verifying the data is quite time-consuming and requires a lot of manpower. Therefore, this new model provides a novel digital process and system, which is based on the blockchain system, so that different users can share co-guaranteed data through the blockchain, and through a specific file exchange method, let Mutual trust, synchronization and real-time data exchange can be achieved between each user end. In a preferred embodiment, the method and system disclosed in the present invention are applicable to co-insurance cases, especially in the process of insurance amortization or recovery.

第1圖繪示本揭露一實施方式運行本新型用於保險作業之區塊鏈系統200的電腦設備100的示意圖。請參照第1圖,所述電腦設備100具備通訊單元110、儲存單元120以及處理單元130。通訊單元110用以傳送及接收資訊,例如,實施例的電腦設備100會通過通訊單元110交換資訊。此外,通訊單元110還會傳送、接收各類資訊的查詢指令。在本實施例中,通訊單元110是採用通訊晶片進行實作,通訊晶片例如為支援乙太網路、光纖通訊網路、電信電纜網路、無線保真(Wireless Fidelity, Wi-Fi)系統等元件,或者其他支援電機電子工程師學會(Institute of Electrical and Electronics Engineers,IEEE)制定的標準通訊規格的晶片,皆可被運用於本揭露之中。FIG. 1 shows a schematic diagram of a computer device 100 running a blockchain system 200 for insurance operations according to an embodiment of the present disclosure. Referring to FIG. 1 , the computer device 100 includes a communication unit 110 , a storage unit 120 and a processing unit 130 . The communication unit 110 is used for sending and receiving information. For example, the computer device 100 in the embodiment will exchange information through the communication unit 110 . In addition, the communication unit 110 also transmits and receives inquiry commands of various types of information. In this embodiment, the communication unit 110 is implemented by using a communication chip, such as supporting components such as Ethernet, optical fiber communication network, telecommunication cable network, wireless fidelity (Wi-Fi) system, etc. , or other chips that support standard communication specifications formulated by the Institute of Electrical and Electronics Engineers (IEEE), can be used in this disclosure.

儲存單元120是用以儲存各類運行本新型區塊鏈系統200的必要資訊與必要程式碼。儲存單元120例如為,採用任何型態的固定或可移動隨機存取記憶體(Random Access Memory,RAM)、唯讀記憶體(Read-Only Memory,ROM)、快閃記憶體(flash memory)、硬碟(Hard Disk Drive,HDD)、固態硬碟(Solid State Drive,SSD)或類似元件或上述元件的組合進行實作,本揭露不限於此。The storage unit 120 is used to store various necessary information and necessary program codes for running the novel blockchain system 200 . The storage unit 120 is, for example, any type of fixed or removable random access memory (Random Access Memory, RAM), read-only memory (Read-Only Memory, ROM), flash memory (flash memory), Hard Disk Drive (HDD), Solid State Drive (SSD) or similar components or a combination of the above components for implementation, the disclosure is not limited thereto.

處理單元130連接於通訊單元110以及儲存單元120,用以運行區塊鏈系統200的必要運算與必要功能。在本揭露的一實施例中,處理單元130例如為,採用中央處理單元(Central Processing Unit,CPU),或是其他可程式化之一般用途或特殊用途的微處理器(Microprocessor)、數位信號處理器(Digital Signal Processor,DSP)、可程式化控制器、特殊應用積體電路(Application Specific Integrated Circuit,ASIC)或其他類似元件或上述元件的組合,本揭露不限於此。值得一提的是,雖然在第1圖中處理單元130的數量僅有一個,然在本揭露的不同實施例中,處理單元130的數量也可以為複數個,例如,針對每一個系統中的模組皆配置一個處理單元130進行運算,本揭露不限於此。The processing unit 130 is connected to the communication unit 110 and the storage unit 120 to run necessary operations and functions of the blockchain system 200 . In an embodiment of the present disclosure, the processing unit 130 is, for example, a central processing unit (Central Processing Unit, CPU), or other programmable general purpose or special purpose microprocessor (Microprocessor), digital signal processing Digital Signal Processor (DSP), Programmable Controller, Application Specific Integrated Circuit (ASIC) or other similar components or combinations thereof, the disclosure is not limited thereto. It is worth mentioning that although there is only one processing unit 130 in Figure 1, in different embodiments of the present disclosure, the number of processing units 130 may also be plural, for example, for each system The modules are all configured with a processing unit 130 for calculation, and the present disclosure is not limited thereto.

第2圖為依據本新型一實施方式所示之用於保險作業的區塊鏈系統200的配置示意圖。FIG. 2 is a schematic configuration diagram of a blockchain system 200 for insurance operations according to an embodiment of the present invention.

本新型的區塊鏈系統200包含第一使用端210、第二使用端220和區塊鏈280,且各該構件彼此通訊連接。本新型所屬技術領域中具有通常知識者應當可以理解,所述第一使用端210和第二使用端220可利用各自獨立地電腦設備所運行,但非限於此態樣。The blockchain system 200 of the present invention includes a first client 210 , a second client 220 and a blockchain 280 , and each of these components is communicatively connected to each other. Those with ordinary knowledge in the technical field of the present invention should understand that the first user terminal 210 and the second user terminal 220 can be run by independent computer devices, but they are not limited to this aspect.

所述第一使用端210包含彼此通訊連接的第一服務模組212、第一檔案處理模組214和第一資料庫216。所述第二使用端220包含彼此通訊連接的第二服務模組222、第二檔案處理模組224和第二資料庫226。請同時參見第1圖和第2圖,在一實施方式中,儲存單元120會儲存上述模組,且須說明的是,為了更容易理解本新型區塊鏈系統200運行的過程,在第2圖中並未繪示通訊單元110、儲存單元120以及處理單元130。然而,對於本領域人員可以理解,處理單元130會由儲存單元120中載入前述模組,並藉由運行前述模組而完成各模組的任務。此外,為了更清楚表達用於保險作業的區塊鏈系統的運行方式,下述的說明中皆以模組的名稱說明模組被載入於處理單元130並進行運算的功能。The first client 210 includes a first service module 212 , a first file processing module 214 , and a first database 216 that are communicatively connected to each other. The second user end 220 includes a second service module 222 , a second file processing module 224 and a second database 226 that are communicatively connected to each other. Please refer to Figure 1 and Figure 2 at the same time. In one embodiment, the storage unit 120 will store the above-mentioned modules. The communication unit 110 , the storage unit 120 and the processing unit 130 are not shown in the figure. However, those skilled in the art can understand that the processing unit 130 will load the aforementioned modules from the storage unit 120 and complete the tasks of each module by running the aforementioned modules. In addition, in order to more clearly express the operation mode of the blockchain system used for insurance operations, in the following descriptions, the name of the module is used to describe the function of the module loaded in the processing unit 130 and performing calculations.

具體而言,所述第一使用端210的第一資料庫216用以儲存複數筆第一保險案件,第一檔案處理模組214用以存取第一資料庫216中的第一保險案件,以及第一服務模組212提供資訊處理服務,根據指令要求執行各種步驟。此外,在本實施例的第2圖中僅繪示於第一使用端210和第二使用端220的第一和第二服務模組(212和222)分別為一個;然而,服務模組的數量也可以為多個,本揭露並不以此為限。再者,第二使用端220包括第二服務模組222、第二檔案處理模組224和第二資料庫226,各模組所執行的方式和功能與第一使用端210所述的相同,故在此不另贅述。Specifically, the first database 216 of the first user 210 is used to store a plurality of first insurance cases, and the first file processing module 214 is used to access the first insurance cases in the first database 216, And the first service module 212 provides information processing services, and executes various steps according to instruction requirements. In addition, in the second figure of this embodiment, only the first and second service modules (212 and 222) shown on the first user end 210 and the second user end 220 are respectively one; however, the service modules The quantity can also be multiple, and the present disclosure is not limited thereto. Furthermore, the second user terminal 220 includes a second service module 222, a second file processing module 224, and a second database 226. The modes and functions performed by each module are the same as those described in the first user terminal 210, Therefore, I will not repeat them here.

此外,本新型第一使用端210和第二使用端220分別可另外設有一監控模組(圖中未繪示),用以監控區塊鏈280是否有新增共享保險案件,且當偵測到新增的共享保險案件時,判斷所述共享保險案件是否與各自的使用端相關,若為是,則新增一筆相對應該共享保險案件的該第一或第二保險案件於第一資料庫216或第二資料庫226中。In addition, the first user terminal 210 and the second user terminal 220 of the present invention can be additionally equipped with a monitoring module (not shown in the figure) to monitor whether there is a new shared insurance case in the block chain 280, and when detecting When a new shared insurance case is added, it is judged whether the shared insurance case is related to the respective user, and if yes, the first or second insurance case corresponding to the shared insurance case is added to the first database 216 or the second database 226.

此外,為了避免單一使用端損壞而影響本新型區塊鏈系統200的運作,所本新型的區塊鏈系統200可另建立備援機制,例如,於第一使用端210建立備援儲存節點,當其他任一使用端發生故障時,皆可透過各該使用端的服務模組與第一使用端210的備援儲存節點連接進行交易。In addition, in order to avoid the operation of the novel blockchain system 200 being affected by the damage of a single user end, the new blockchain system 200 can also establish a backup mechanism, for example, a backup storage node is established at the first user end 210, When any other user end fails, the service module of each user end can be connected to the backup storage node of the first user end 210 for transactions.

第3圖繪示本新型一實施方式所示本新型區塊鏈系統應用於保險作業方法的流程示意圖。第3圖的實施例至少適用於第2圖的區塊鏈系統200,然不限於此。以下將搭配第2圖的區塊鏈系統200說明保險作業方法的流程。Fig. 3 shows a schematic flow chart of the application of the blockchain system of the present invention to the insurance operation method shown in an embodiment of the present invention. The embodiment in FIG. 3 is at least applicable to the blockchain system 200 in FIG. 2 , but is not limited thereto. The following will describe the flow of the insurance operation method with the block chain system 200 in FIG. 2 .

首先,步驟301,第一使用端210建立第一新進保險案件,接著於步驟303查詢區塊鏈280中是否有相對應第一新進保險案件的共享保險案件,此步驟為保險案件建立的首要關鍵,初步確認是否經由其他使用端建立相同的共享保險案件,避免重複建立相同保險案件的情況發生。確認區塊鏈280中無相對應的共享保險案件後,第一使用端210透過第一檔案處理模組214將第一新進保險案件儲存於第一資料庫216中,形成一新增的第一保險案件,並於區塊鏈280中建立一筆新的共享保險案件(步驟305)。需要注意的是,在較佳的實施方式中,所述第一保險案件包含一共同資訊和一非公開資訊,其中共同資訊包含一共同攤賠資訊和一案件資訊,而非公開資訊是審核文件或個資等相關資訊。需要注意的是步驟305上傳至區塊鏈280中的第一保險案件中的資訊僅含共同資訊,透過區塊鏈280進行資料互換共享,而非公開資訊是指非上傳區塊鏈280,而是共保業者以相對應的使用端進行資料交換的資訊,可透過其他安全通訊方式於各使用端之間直接進行資料交換。在可任選的實施方式中,所述共同資訊包含案件基本資訊和攤提資料,以產險為例,所述案件資訊包含但不限於,賠付公司、理賠金額、賠付證號、事故日期、賠付車號、當事人身分證號,而攤提資料可以是 賠付公司、保險證號、攤提金額。First, in step 301, the first user 210 establishes the first new insurance case, and then in step 303, inquires whether there is a shared insurance case corresponding to the first new insurance case in the block chain 280. This step is the primary key to establishing an insurance case , to preliminarily confirm whether to establish the same shared insurance case through other users, so as to avoid the situation of repeatedly establishing the same insurance case. After confirming that there is no corresponding shared insurance case in the blockchain 280, the first user 210 stores the first new insurance case in the first database 216 through the first file processing module 214 to form a newly added first insurance case. case, and create a new shared insurance case in the block chain 280 (step 305). It should be noted that, in a preferred implementation manner, the first insurance case includes common information and non-public information, wherein the common information includes joint compensation information and case information, and the non-public information is audit documents or personal data and other relevant information. It should be noted that the information in the first insurance case uploaded to the blockchain 280 in step 305 only includes common information, and data exchange and sharing is carried out through the blockchain 280. Non-public information refers to non-uploaded blockchain 280, and It is the information that the co-insurance company exchanges data with the corresponding user terminal, and can directly exchange data between the user terminals through other secure communication methods. In an optional implementation, the common information includes basic case information and amortization data. Taking property insurance as an example, the case information includes, but is not limited to, compensation company, claim amount, compensation certificate number, accident date, The payment vehicle number, the identity card number of the party concerned, and the amortization information can be the compensation company, insurance card number, and amortization amount.

本新型所屬技術領域者應當可以理解該些案件資訊上傳至區塊鏈280是以加密雜湊的方式所形成。接著,於步驟307,第二使用端建立一第二新進保險案件,接著,步驟309 查詢區塊鏈280中是否有相對應第二新進保險案件的共享保險案件。若有,則將區塊鏈280中共享保險案件相對應的第二新進保險案件的共同資訊擷取至第二資料庫226中,形成一新增的第二保險案件,需要注意的是第一使用端210的第一保險案件和第二使用端220的第二保險案件實質上為相同的保險案件,且具有相同的共同資訊。再者,基於所述第一保險案件和第二保險案件的共同資訊,所述第二使用端220的第二服務模組222可另基於第二保險案件的共同資訊,透過該第一使用端210的第一檔案處理模組214取得相對應第一保險案件的非公開資訊,存取並關聯為第二保險案件的非公開資訊,並儲存於第二資料庫226中(圖中未繪示)。由此可見,本新型將保險案件的資料分成不同的層次,一為共同資訊,另一為非公開資訊,利用二種不同渠道進行不同使用端的資料分享,使用端可利用區塊鏈即時取得共享平台上,是否有與各該使用端相關的保險案件,當即時更新相關保險案件後,若需進一步取得其他使用端中相對應保險案件的非公開資訊,則可另外透過其他資訊連接通道,向相對應的使用端取得保險理賠中的其他非公開資訊,由此達到即時分享且能有效控管保險案件資料的傳輸,達到各使用端互信互助的功效。Those in the technical field of the present invention should be able to understand that the case information uploaded to the block chain 280 is formed in an encrypted hash manner. Next, in step 307, the second user creates a second new insurance case, and then, in step 309, inquires whether there is a shared insurance case corresponding to the second new insurance case in the block chain 280 . If so, retrieve the common information of the second new insurance case corresponding to the shared insurance case in the block chain 280 to the second database 226 to form a newly added second insurance case. It should be noted that the first The first insurance case of the user end 210 and the second insurance case of the second user end 220 are substantially the same insurance case and have the same common information. Moreover, based on the common information of the first insurance case and the second insurance case, the second service module 222 of the second user terminal 220 can also use the common information of the second insurance case to, through the first user terminal The first file processing module 214 of 210 obtains the non-public information corresponding to the first insurance case, accesses and associates it as the non-public information of the second insurance case, and stores it in the second database 226 (not shown in the figure) ). It can be seen that this new model divides the data of insurance cases into different levels, one is common information, and the other is non-public information, and uses two different channels to share data with different users. On the platform, whether there are any insurance cases related to each user end, after the relevant insurance cases are updated in real time, if you need to further obtain non-public information about the corresponding insurance cases in other user ends, you can use other information connection channels to submit to The corresponding users obtain other non-public information in insurance claims, so as to achieve real-time sharing and effective control of the transmission of insurance case data, and achieve the mutual trust and mutual assistance effect of each user.

第4圖為依據本新型另一實施方式所示之本新型區塊鏈系統200應用於保險作業方法的流程示意圖。Fig. 4 is a schematic flow diagram of the application of the blockchain system 200 of the present invention to the insurance operation method according to another embodiment of the present invention.

在此實施方式中,是由第二使用端220建立一第二新進保險案件(步驟401),同樣地所述使用端401透過第二服務模組222查詢區塊鏈280中是否有相對應第二新進保險案件的共享保險案件(步驟403),若無第二使用端220將第二新進保險案件儲存於第二資料庫226中,形成一新增的第二保險案件,並於區塊鏈280中建立一筆新的共享保險案件(步驟405)。在此實施方式中,所述第一使用端210可設有監控模組,當其監控到區塊鏈280中有新增共享保險案件時,判斷是否與第一使用端210相關(步驟407)。本新型所屬技術領域中具有通常知識者應當可以理解,所述共享保險案件的共同資訊中可包含賠付公司,其可於節點資訊中涵蓋該等賠付公司的標籤資訊,使得相對應的使用端能夠辨識該共享保險案件是否為屬於各自使用端的保險案件。若所述共享保險案件為相關案件,第一使用端210透過第一服務模組212及第一檔案處理模組214建立第一新進保險案件並儲存於第一資料庫216中,且同步透過擷取共享保險案件相對應第一新進保險案件資訊(步驟411)。再者,第一使用端210透過其他安全連線方式與第二使用端220進行非公開資訊的檔案交換,例如,透過P2P以第一使用端210的第一服務模組212與第二使用端220的第二檔案處理模組224連接,以擷取欲取得保險案件的非公開資訊(步驟413)。In this embodiment, a second new insurance case is created by the second user end 220 (step 401), and the user end 401 inquires through the second service module 222 whether there is a corresponding first insurance case in the block chain 280. The shared insurance case of the second new insurance case (step 403), if there is no second user end 220, the second new insurance case is stored in the second database 226 to form a newly added second insurance case, which is stored in the blockchain 280 to create a new shared insurance case (step 405). In this embodiment, the first user end 210 may be equipped with a monitoring module, and when it monitors that there is a new shared insurance case in the blockchain 280, it determines whether it is related to the first user end 210 (step 407) . Those with ordinary knowledge in the technical field of this model should be able to understand that the common information of the shared insurance case may include compensation companies, and it may include the tag information of these compensation companies in the node information, so that the corresponding user end can Identify whether the shared insurance case is an insurance case belonging to the respective user end. If the shared insurance case is a related case, the first client 210 creates a first new insurance case through the first service module 212 and the first file processing module 214 and stores it in the first database 216, and simultaneously retrieves the Get the information of the first new insurance case corresponding to the shared insurance case (step 411). Moreover, the first client 210 exchanges files of non-public information with the second client 220 through other secure connection methods, for example, through P2P, the first service module 212 of the first client 210 and the second client The second file processing module 224 of 220 is connected to retrieve the non-public information of the insurance case to be obtained (step 413 ).

第5圖繪示本新型一實施方式所示本新型區塊鏈系統200應用於保險理賠方法的流程示意圖。FIG. 5 shows a schematic flow diagram of the application of the blockchain system 200 in an insurance claim settlement method according to an embodiment of the present invention.

在一實施例中,所述第一使用端210和第二使用端220可對應二個不同的保險業者。當所述第一使用端210接受到申請理賠資訊時(步驟501),透過第一使用端210的第一服務模組212於區塊鏈280中查詢同業是否已於區塊鏈280中建立相關的共享保險案件(步驟503);若無,第一使用端210透過第一服務模組212和第二檔案處理模組214建立一新進的第一保險案件並儲存於第一資料庫216中,並於區塊鏈280中建立一筆新的共享保險案件(步驟505)。當相對應的賠付公司(即,第二使用端),透過其監控模組於區塊鏈280中監控到與其相關的共享保險案件(步驟507),透過第二使用端220的第二服務模組222及第二檔案處理模組224於第二資料庫中226建立新進的第二保險案件,並同步擷取共享保險案件相對應的第二保險案件資訊(步驟511),需注意的是所述區塊鏈280上僅含保險案件的共同資訊,因此,第二使用端220另透過第二服務模組222向第一使用端210的第二檔案處理模組214取得非公開資訊(步驟513),例如,當事人基本資訊和審查文件等。第一使用端210完成賠案簽結及理賠(步驟515),將第一保險案件中的實際攤賠資料上傳至區塊鏈280中更新共享保險案件(步驟517),第二使用端220將同步監控到所述共享保險案件透過第二檔案處理模組224更新其第二資料庫226的第二保險案件,接著第二使用端220亦可上傳攤賠資料519至區塊鏈280中並更新共享保險案件。第一使用端210透過監控模組偵測到共享保險案件已更新完成賠付作業,最終進行歸檔結案作業(步驟521)。有鑑於此,透過本新型的區塊鏈系統能夠即時的監控各使用端(即,對應各共同賠付公司)的攤賠狀況,In an embodiment, the first user terminal 210 and the second user terminal 220 may correspond to two different insurance companies. When the first user terminal 210 receives the claim information (step 501), the first service module 212 of the first user terminal 210 inquires in the blockchain 280 whether the peer has established a relationship in the blockchain 280 shared insurance case (step 503); if not, the first client 210 creates a new first insurance case through the first service module 212 and the second file processing module 214 and stores it in the first database 216, And create a new shared insurance case in the block chain 280 (step 505). When the corresponding compensation company (that is, the second user end) monitors the related shared insurance case in the block chain 280 through its monitoring module (step 507), through the second service module of the second user end 220 The group 222 and the second file processing module 224 create a new second insurance case in the second database 226, and simultaneously retrieve the information of the second insurance case corresponding to the shared insurance case (step 511). It should be noted that the The above block chain 280 only contains the common information of insurance cases, therefore, the second user end 220 obtains non-public information from the second file processing module 214 of the first user end 210 through the second service module 222 (step 513 ), for example, the basic information of the parties and review documents, etc. The first user end 210 completes the settlement of claims and claims settlement (step 515), uploads the actual amortization data in the first insurance case to the blockchain 280 to update the shared insurance case (step 517), and the second user end 220 will Synchronously monitor the shared insurance case through the second file processing module 224 to update the second insurance case in the second database 226, and then the second user 220 can also upload the amortization data 519 to the block chain 280 and update it Shared insurance cases. The first user terminal 210 detects through the monitoring module that the shared insurance case has been updated and completed the compensation operation, and finally files and closes the case (step 521 ). In view of this, through this new type of blockchain system, the amortization status of each user (that is, corresponding to each joint compensation company) can be monitored in real time,

此外,需要注意的是本系統的使用端可以是複數個,並透過上述任一實施方式進行保險案件的資料交換,使各使用端可透過區塊鏈進行資訊共享,有效率地完成保險案件。再者,上述實施方式的保險案件相對應的使用端為二,然不限於此,亦可以是三、四、五、六、七、八以上個使用端。又可理解的是,倘若資料量過大,本新型區塊鏈系統200中的使用端無法負荷這些運算時,管理人員可以通過平行設置相同的模組(例如,設置兩組服務模組),進而分擔運算負荷,增加系統的彈性。In addition, it should be noted that there can be multiple users of this system, and the data exchange of insurance cases can be carried out through any of the above-mentioned implementation methods, so that each user can share information through the blockchain and complete insurance cases efficiently. Furthermore, the insurance case in the above embodiment corresponds to two user terminals, but it is not limited thereto, and may also be three, four, five, six, seven, or eight or more user terminals. It is also understandable that if the amount of data is too large, and the user in the blockchain system 200 of the present invention cannot load these calculations, the administrator can set up the same modules in parallel (for example, set up two sets of service modules), and then Share the computing load and increase the flexibility of the system.

綜上所示,本新型所提出的區塊鏈系統使得各使用端間可透過不同渠道進行資料交換,達成資料的即時共享加速理賠進行,減少人為錯誤發生,提升作業效率,同時本新型的區塊鏈系統架構,能夠顧及各使用端的隱私性,保障共賠公司雙方交換資料的機密性。To sum up, the blockchain system proposed by this new model enables data exchange between users through different channels, achieves real-time sharing of data, speeds up claims settlement, reduces human errors, and improves operational efficiency. The block chain system architecture can take into account the privacy of each user and guarantee the confidentiality of the data exchanged between the two parties of the compensation company.

雖然上文實施方式中揭露了本新型的具體實施例,然其並非用以限定本新型,本新型所屬技術領域中具有通常知識者,在不悖離本新型之原理與精神的情形下,當可對其進行各種更動與修飾,因此本新型之保護範圍當以附隨申請專利範圍所界定者為準。Although the specific embodiments of the present invention are disclosed in the above embodiments, they are not intended to limit the present invention. Those who have ordinary knowledge in the technical field of the present invention, without departing from the principle and spirit of the present invention, should Various alterations and modifications can be made to it, so the scope of protection of the present invention should be defined by the scope of the appended patent application.

本新型的主要元件符號列示如下 100:電腦設備 110:通訊單元 120:儲存單元 130:處理單元 200:區塊鏈系統 210:第一使用端 212:第一服務模組 214:第一檔案處理模組 216:第一資料庫 220:第二使用端 222:第二服務模組 224:第二檔案處理模組 226:第二資料庫 280:區塊鏈 301-311、401-413、501-521:步驟The main component symbols of the new model are listed as follows 100:Computer equipment 110: Communication unit 120: storage unit 130: processing unit 200: Blockchain system 210: The first user end 212: The first service module 214: The first file processing module 216: First Database 220: the second user end 222: Second service module 224: Second file processing module 226: Second database 280: Blockchain 301-311, 401-413, 501-521: Steps

為讓本新型的上述與其他目的、特徵、優點與實施例能更明顯易懂,所附圖式之說明如下:In order to make the above and other purposes, features, advantages and embodiments of the present invention more clearly understood, the accompanying drawings are described as follows:

第1圖繪示本揭露一實施方式運行本新型用於保險作業之區塊鏈系統200的電腦設備100的示意圖; 第2圖為依據本新型一實施方式所示之用於保險作業的區塊鏈系統200的配置示意圖; 第3圖繪示本新型一實施方式所示本新型區塊鏈系統應用於保險作業方法的流程示意圖; 第4圖繪示本新型另一實施方式所示本新型區塊鏈系統應用於保險作業方法的流程示意圖;以及 第5圖繪示本新型又一實施方式所示本新型區塊鏈系統應用於保險作業方法的流程示意圖。 FIG. 1 shows a schematic diagram of a computer device 100 running the blockchain system 200 for insurance operations according to an embodiment of the present disclosure; Figure 2 is a schematic configuration diagram of a block chain system 200 for insurance operations shown according to an embodiment of the present invention; Figure 3 shows a schematic flow diagram of the application of the new block chain system to the insurance operation method shown in an embodiment of the present invention; Figure 4 shows a schematic flow diagram of the application of the new block chain system to the insurance operation method shown in another embodiment of the present invention; and Fig. 5 shows a schematic flow diagram of the application of the blockchain system of the present invention to the insurance operation method shown in another embodiment of the present invention.

根據慣常的作業方式,圖中各種特徵與元件並未依比例繪製,其繪製方式是為了以最佳的方式呈現與本新型相關的具體特徵與元件。此外,在不同圖式間,以相同或相似的元件符號來指稱相似的元件/部件。In accordance with common practice, the various features and elements in the drawings have not been drawn to scale, but have been drawn in such a way as to best present specific features and elements relevant to the present invention. In addition, the same or similar reference numerals refer to similar elements/components in different drawings.

200:區塊鏈系統 200: Blockchain system

210:第一使用端 210: The first user end

212:第一服務模組 212: The first service module

214:第一檔案處理模組 214: The first file processing module

216:第一資料庫 216: First Database

220:第二使用端 220: the second user end

222:第二服務模組 222: Second service module

224:第二檔案處理模組 224: Second file processing module

226:第二資料庫 226: Second database

280:區塊鏈 280: Blockchain

Claims (6)

一種用於保險作業流程之區塊鏈系統,包含: 一區塊鏈,用以儲存複數個共享保險案件; 一第一使用端,與該區塊鏈通訊連接,且該第一使用端包含一第一資料庫、一第一檔案處理模組和一第一服務模組彼此通訊連接,其中: 該第一資料庫,用以儲存複數筆第一保險案件; 該第一檔案處理模組,用以存取該第一資料庫中的該些第一保險案件;和 該第一服務模組,用以執行以下步驟: a) 建立一第一新進保險案件並查詢於該區塊鏈中是否有相對應該第一新進保險案件的該共享保險案件,若無,則將該第一新進保險案件儲存於該第一資料庫中,形成一新增的該第一保險案件,其中該第一保險案件包含一共同資訊和一非公開資訊,其中該共同資訊包含一共同攤賠資訊和一案件資訊;和 b) 於該區塊鏈中建立一筆新的該共享保險案件,該共享保險案件對應該步驟a)新增的該第一保險案件之該共同資訊; 一第二使用端,與該區塊鏈和該第一使用端通訊連接,且該第二使用端包含一第二資料庫、一第二檔案處理模組和一第二服務模組彼此通訊連接,其中: 該第二資料庫,用以儲存複數筆第二保險案件; 該第二檔案處理模組,用以存取該第二資料庫中的該些第二保險案件;和 該第二服務模組,用以執行以下步驟: a) 建立一第二新進保險案件並查詢該區塊鏈中是否有相對應該第二新進保險案件的該共享保險案件,若有,則擷取該區塊鏈相對應的該共享保險案件形成一新增的該第二保險案件,其中該第一保險案件和該第二保險案件具有相同的共同資訊;以及 b) 基於該第二保險案件的共同資訊,透過該第一使用端的第一檔案處理模組取得相對應該第一保險案件的該非公開資訊,存取並關聯為該第二保險案件的非公開資訊,並儲存於該第二資料庫中。 A blockchain system for insurance operation process, including: A block chain to store multiple shared insurance cases; A first user terminal is communicatively connected to the block chain, and the first user terminal includes a first database, a first file processing module and a first service module to communicate with each other, wherein: the first database is used to store a plurality of first insurance cases; The first file processing module is used to access the first insurance cases in the first database; and The first service module is used to perform the following steps: a) Create a first new insurance case and query whether there is a shared insurance case corresponding to the first new insurance case in the block chain, if not, store the first new insurance case in the first database , forming a newly added first insurance case, wherein the first insurance case includes a joint information and a non-public information, wherein the joint information includes a joint compensation information and a case information; and b) Create a new shared insurance case in the block chain, which corresponds to the common information of the first insurance case added in step a); A second user terminal is connected to the block chain and the first user terminal, and the second user terminal includes a second database, a second file processing module and a second service module to communicate with each other ,in: the second database is used to store a plurality of second insurance cases; The second file processing module is used to access the second insurance cases in the second database; and The second service module is used to perform the following steps: a) Create a second new insurance case and query whether there is a shared insurance case corresponding to the second new insurance case in the block chain, and if so, extract the shared insurance case corresponding to the block chain to form a The second insurance case is newly added, wherein the first insurance case and the second insurance case have the same common information; and b) Based on the common information of the second insurance case, obtain the non-public information corresponding to the first insurance case through the first file processing module of the first client, access and associate it as the non-public information of the second insurance case , and stored in the second database. 如請求項1所述之區塊鏈系統,其中該第一使用端和該第二使用端分別更包含一監控模組,監控並偵測該區塊鏈是否有新增該共享保險案件。The blockchain system as described in claim 1, wherein the first user end and the second user end further include a monitoring module, which monitors and detects whether the shared insurance case is added to the blockchain. 如請求項2所述之區塊鏈系統,其中區塊鏈新增有該共享保險案件,且該共享保險案件是由該第二使用端所建立,且相對應於一筆該第二保險案件,該第一使用端的該監控模組還用以執行以下步驟: 監控到新增的該共享保險案件時,判斷該共享保險案件是否與第一使用端相關,若為是,則新增一筆相對應該共享保險案件的該第一保險案件於該第一資料庫中;以及 基於該第一保險案件的共同資訊,透過該第二使用端的第二檔案處理模組取得相對應該第二保險案件的該非公開資訊,存取並關聯為該第一保險案件的非公開資訊,並儲存於該第一資料庫中。 The blockchain system as described in claim 2, wherein the shared insurance case is newly added to the blockchain, and the shared insurance case is created by the second user and corresponds to a second insurance case, The monitoring module at the first user end is also used to perform the following steps: When the newly added shared insurance case is monitored, it is judged whether the shared insurance case is related to the first user, and if yes, a new insurance case corresponding to the shared insurance case is added to the first database ;as well as Based on the common information of the first insurance case, the non-public information corresponding to the second insurance case is obtained through the second file processing module of the second client, accessed and associated as the non-public information of the first insurance case, and stored in the first database. 如請求項1所述之區塊鏈系統,其中該第一使用端和第二使用端分別對應於一第一保險業者和一第二保險業者,且該區塊鏈中的共享保險案件包含相對於該第一保險業者和該第二保險業者的一保險業者標識特徵。The blockchain system as described in Claim 1, wherein the first user and the second user correspond to a first insurer and a second insurer respectively, and the shared insurance cases in the blockchain include relative An underwriter identification feature for the first insurer and the second insurer. 如請求項1所述之區塊鏈系統,其中: 該第一使用端的該第一服務模組或該第二使用端的該第二服務模組,用以更新該區塊鏈中的該共享保險案件的該共同攤賠資訊。 The blockchain system as described in claim 1, wherein: The first service module of the first user end or the second service module of the second user end is used to update the joint amortization information of the shared insurance case in the block chain. 如請求項4所述之區塊鏈系統,其中該共同攤賠資訊為一攤賠比例。The blockchain system as described in Claim 4, wherein the joint compensation information is a compensation ratio.
TW111209236U 2022-08-25 2022-08-25 Blockchain system applied to insurance operations TWM637418U (en)

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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
TWI828284B (en) * 2022-08-25 2024-01-01 國泰金融控股股份有限公司 Systems and methods of blockchain for insurance processes

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
TWI828284B (en) * 2022-08-25 2024-01-01 國泰金融控股股份有限公司 Systems and methods of blockchain for insurance processes

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