TWM632358U - Cooperate vehicle dispatching device - Google Patents
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Abstract
本新型提供一種公務車輛派車裝置,係以排程模組自動管理所有的派車排程清單,上述派車排程清單包括未來將執行的派車任務、各司機員以及各車輛的預定情形。當發生預期以外的狀況時,只要申請人或司機員透過所屬裝置回傳派車異常訊息至本系統之公務車輛派車裝置,排程模組即會根據派車排程清單,排定支援的司機員或車輛前往支援,若無適合的司機員或車輛可支援,即傳輸支援派車通知至已配合的車程車車隊裝置,以派出計程車支援。因此,透過本裝置執行與規劃的派車作業,係可達到派車流程之無紙化、自動化以及緊急應變的功效。The present invention provides a vehicle dispatching device for official vehicles, which uses a scheduling module to automatically manage all dispatching schedule lists, and the above-mentioned dispatching schedule list includes the dispatching tasks to be performed in the future, and the predetermined conditions of each driver and each vehicle. . When an unexpected situation occurs, as long as the applicant or driver sends back the abnormal dispatching message to the official vehicle dispatching device of this system through the device, the scheduling module will schedule the support vehicle according to the dispatching schedule list. The driver or vehicle goes to support. If there is no suitable driver or vehicle to support, it will transmit a support dispatch notification to the cooperating vehicle fleet device to dispatch taxis for support. Therefore, the dispatching operation executed and planned by this device can achieve the effect of paperless, automatic and emergency response of the dispatching process.
Description
一種派車裝置,特別是一種針對銀行、公司或企業的公務車之公務車輛派車裝置。A vehicle dispatching device, especially an official vehicle dispatching device for the official vehicles of banks, companies or enterprises.
目前許多銀行、公司或企業仍以人工電話方式預約,再填送紙本乘車證單具送交公務車管理單位。然,此法既耗時人力資源及浪費紙張成本,無法響應政府環保政策。At present, many banks, companies or enterprises still make reservations by manual telephone, and then fill in and send the paper bus pass to the official vehicle management unit. Of course, this method is time-consuming in human resources and wastes paper costs, and cannot respond to the government's environmental protection policies.
再者,即使目前已有部分電子化的派車系統,但仍依靠人工接受派車請求後,以人工的方式核對派車行程後,以安排司機員或車輛。而對於派車過程的突發狀況,如車輛無法準時到達派車地點、申請人無法於約定時間與預約車輛會合或發生事故,都仍需要以人工聯繫的方式進行重新派車。Furthermore, even though some electronic car dispatching systems already exist, they still rely on manual acceptance of car dispatch requests and manual verification of the car dispatch itinerary before arranging drivers or vehicles. For emergencies in the dispatching process, such as the vehicle cannot arrive at the dispatch location on time, the applicant cannot meet the reserved vehicle at the appointed time, or an accident occurs, the vehicle still needs to be re-dispatched by manual contact.
據此,如何開發出一種公務車輛派車裝置,可兼具司機員、車輛以及行程管理,並在接收到異常或緊急訊息時,可即時派出支援的司機員以及車輛,即成為所屬技術領域中有待解決的問題。Accordingly, how to develop an official vehicle dispatching device, which can manage both drivers, vehicles and trips, and when an abnormal or emergency message is received, can immediately dispatch supporting drivers and vehicles. Issues to be resolved.
為解決上述問題,本新型提供一種公務車輛派車裝置,設置於銀行、公司或企業內部,並以對應的應用程式或網頁提供所屬員工提出派車申請,以滿足公務需求。本新型以一排程模組自動管理所有的派車排程清單,上述派車排程清單包括未來將執行的派車任務、各司機員以及各車輛的預定情形。因此,當申請人提出派車申請時,本新型可自動安排派車申請所記載預定時間內的司機員以及車輛,並依預定的位置與申請人會合。再者,當發生預期以外的狀況時,如車輛無法準時到達派車地點、申請人無法於約定時間與預約車輛會合或發生事故,只要申請人或司機員透過所屬裝置回傳派車異常訊息至本系統之公務車輛派車裝置,排程模組即會根據派車排程清單,排定支援的司機員或車輛前往支援,若無適合的司機員或車輛可支援,即傳輸支援派車通知至已配合的車程車車隊裝置,以派出計程車支援。因此,透過本裝置執行與規劃的派車作業,係可達到無紙化、自動化以及緊急應變之功效。In order to solve the above problems, the present invention provides an official vehicle dispatching device, which is installed in a bank, company or enterprise, and provides employees with a corresponding application or webpage to apply for dispatching vehicles to meet official needs. The present invention uses a scheduling module to automatically manage all dispatching schedule lists, and the above-mentioned dispatching scheduling list includes the dispatching tasks to be performed in the future, the predetermined conditions of each driver and each vehicle. Therefore, when the applicant submits an application for dispatching a car, the present invention can automatically arrange drivers and vehicles within the predetermined time period recorded in the application for dispatching a car, and meet the applicant at the predetermined location. Furthermore, when unexpected situations occur, such as the vehicle cannot arrive at the dispatch location on time, the applicant cannot meet the reserved vehicle at the appointed time, or an accident occurs, as long as the applicant or the driver sends an abnormal dispatch message to the For the official vehicle dispatching device of this system, the scheduling module will schedule the driver or vehicle to support according to the dispatching schedule list. If there is no suitable driver or vehicle to support, it will transmit a support dispatch notification To the installed taxi fleet that has cooperated to send taxis for support. Therefore, the dispatching operation executed and planned by this device can achieve the effect of paperless, automatic and emergency response.
具體來說,根據一實施例,本新型提供一種公務車輛派車裝置,訊號連接至少一申請人裝置,以接收一申請人透過上述申請人裝置的一派車申請,上述公務車輛派車裝置包括:申請模組、排程模組以及異常處理模組。Specifically, according to an embodiment, the present invention provides a vehicle dispatching device for official vehicles. The signal is connected to at least one applicant's device to receive a vehicle dispatching application from an applicant through the applicant's device. The above-mentioned official vehicle dispatching device includes: Application module, scheduling module and exception handling module.
上述申請模組,訊號連接上述申請人裝置,用以接收上述派車申請,並產生一行程指令。上述排程模組,訊號連接上述申請模組,接收上述行程指令,並根據一派車排程清單預先安排上述行程指令所載的一預定時間的一第一司機員以及一第一車輛以執行派車,並傳輸一第一派車通知至上述第一司機員所屬的一第一司機員裝置。上述異常處理模組,訊號連接上述第一司機員裝置以及上述排程模組,接收上述第一司機員透過上述第一司機員裝置或上述申請人透過上述申請人裝置回傳的一派車異常訊息,並根據上述派車異常訊息產生一即時派車指令。其中,當上述排程模組接收到上述即時派車指令時,將產生根據上述派車排程清單,以安排一第二司機員以及一第二車輛前往支援,並產生一第二派車指令至上述第二司機員所屬的一第二司機員裝置。The above-mentioned application module is connected to the above-mentioned applicant's device with a signal, and is used for receiving the above-mentioned application for dispatching a car and generating a trip command. The above-mentioned scheduling module is connected to the above-mentioned application module by a signal, receives the above-mentioned itinerary command, and pre-arranges a first driver and a first vehicle at a predetermined time contained in the above-mentioned itinerary command according to a dispatching vehicle scheduling list to execute the dispatching and transmits a first dispatch notification to a first driver device to which the first driver belongs. The above exception handling module is connected to the above-mentioned first driver device and the above-mentioned scheduling module by a signal, and receives a dispatching abnormal message returned by the above-mentioned first driver through the above-mentioned first driver device or the above-mentioned applicant through the above-mentioned applicant's device. , and generate a real-time dispatching command according to the above abnormal dispatching message. Wherein, when the above-mentioned scheduling module receives the above-mentioned real-time dispatching command, it will generate a dispatching list according to the above-mentioned dispatching list, so as to arrange a second driver and a second vehicle to go to support, and generate a second dispatching order to a second driver device to which the second driver belongs.
根據另一實施例,上述派車異常訊息為無法準時到達派車地點、無法於約定時間與預約車輛會合或發生事故。According to another embodiment, the above-mentioned abnormal vehicle dispatching message is that the vehicle cannot arrive at the dispatching location on time, cannot meet the reserved vehicle at the appointed time, or has an accident.
根據另一實施例,上述公務車輛派車裝置更包括訊號連接至一計程車車隊裝置,其中上述排程模組接收到上述即時派車指令,當根據上述派車排程清單,無法安排上述第二司機員以及上述第二車輛前往支援時,將產生並傳輸一支援派車通知至上述計程車車隊裝置。According to another embodiment, the above-mentioned official vehicle dispatching device further includes a signal connection to a taxi fleet device, wherein the above-mentioned scheduling module receives the above-mentioned real-time taxi dispatching command, and when the above-mentioned taxi dispatching schedule list cannot be arranged according to the above-mentioned second When the driver and the second vehicle go to support, a support vehicle dispatch notification will be generated and transmitted to the taxi fleet device.
根據另一實施例,上述排程模組將以一預設結帳日,向上述計程車車隊裝置傳輸一定期結帳訊息。According to another embodiment, the above-mentioned scheduling module will transmit a certain periodic check-out message to the above-mentioned taxi fleet device with a predetermined check-out date.
根據另一實施例,上述公務車輛派車裝置更包括訊號連接至一總務人員裝置,當上述排程模組接收到上述行程指令時,將產生一審核訊息至上述總務人員裝置,並當上述總務人員裝置回傳一核准訊息時,上述排程模組才會產生上述第一派車通知。According to another embodiment, the above-mentioned official vehicle dispatching device further includes a signal connection to a general service personnel device. When the above-mentioned scheduling module receives the above-mentioned itinerary instruction, it will generate a verification message to the above-mentioned general service personnel device. Only when the personnel device returns an approval message, the above-mentioned scheduling module will generate the above-mentioned first vehicle dispatch notification.
根據另一實施例,上述排程模組將根據車輛的里程數或異常紀錄,並當到達一預設條件時,將產生一車輛保養訊息至上述總務人員裝置。According to another embodiment, the above-mentioned scheduling module will generate a vehicle maintenance message to the above-mentioned general service personnel device when a preset condition is reached according to the mileage or abnormal records of the vehicle.
根據另一實施例,上述公務車輛派車裝置更包括一行程記錄模組,用以接收上述第一司機員裝置或上述第二司機員裝置回傳的一行程開始訊息及/或一行程結束訊息,並由上述行程記錄模組產生並回傳一派車歷史紀錄至上述排程模組。According to another embodiment, the official vehicle dispatching device further includes a trip recording module for receiving a trip start message and/or a trip end message returned by the first driver device or the second driver device , and is generated by the above-mentioned trip recording module and returns a dispatched vehicle history record to the above-mentioned scheduling module.
根據另一實施例,上述行程開始訊息及/或上述行程結束訊息的記載資訊包括里程數以及車輛異常紀錄。According to another embodiment, the recorded information of the trip start message and/or the trip end message includes mileage and vehicle abnormality records.
根據另一實施例,當上述第一司機員執行上述派車任務時,上述排程模組將訊號追蹤上述第一司機員所屬的行動裝置,以確定上述第一司機員係以上述第一派車通知所載的行程進行駕車。According to another embodiment, when the first driver performs the above-mentioned dispatching task, the scheduling module tracks the signal to the mobile device to which the first driver belongs, so as to determine that the first driver belongs to the first group. Drive on the itinerary contained in the car notification.
根據另一實施例,當上述第二司機員執行上述派車任務時,上述排程模組將訊號追蹤上述第二司機員所屬的行動裝置,以確定上述第二司機員係以上述第一派車通知所載的行程進行駕車。According to another embodiment, when the second driver performs the above-mentioned dispatching task, the scheduling module tracks the signal to the mobile device to which the second driver belongs, so as to determine that the second driver belongs to the first group. Drive on the itinerary contained in the car notification.
為更具體說明本新型之各實施例,以下輔以附圖進行說明。In order to describe the various embodiments of the present invention more specifically, the following description is supplemented by the accompanying drawings.
請參閱圖1,圖1所繪為根據本新型之一實施例之一種公務車輛派車裝置之第一架構示意圖。根據一實施例,本新型提供一種公務車輛派車裝置100,訊號連接至少一申請人裝置120,以接收一申請人透過上述申請人裝置120的一派車申請,上述公務車輛派車裝置100包括:申請模組102、排程模組104以及異常處理模組106。上述公務車輛派車裝置100例如可為伺服器主機、租借的雲端主機或多個主機聯合形成的服務裝置,並具備資訊處理與網路連線能力。上述申請人裝置120例如可為具備連線能力或通訊能力的計算機裝置。Please refer to FIG. 1 . FIG. 1 is a schematic diagram of a first structure of an official vehicle dispatching device according to an embodiment of the present invention. According to an embodiment, the present invention provides a
上述申請模組102,訊號連接上述申請人裝置120,用以接收上述派車申請,並產生一行程指令。上述排程模組104,訊號連接上述申請模組102,接收上述行程指令,並根據一派車排程清單預先安排上述行程指令所載的一預定時間的一第一司機員以及一第一車輛以執行派車,並傳輸一第一派車通知至上述第一司機員所屬的一第一司機員裝置140。上述異常處理模組106,訊號連接上述第一司機員裝置140以及上述排程模組104,接收上述第一司機員透過上述第一司機員裝置140或上述申請人透過上述申請人裝置120回傳的一派車異常訊息,並根據上述派車異常訊息產生一即時派車指令。其中,當上述排程模組104接收到上述即時派車指令時,將產生根據上述派車排程清單,以安排一第二司機員以及一第二車輛前往支援,並產生一第二派車指令至上述第二司機員所屬的一第二司機員裝置160。上述第一司機員裝置140以及上述第二司機員裝置160例如可為具備連線能力或通訊能力的計算機裝置。The above-mentioned
根據另一實施例,上述派車異常訊息為無法準時到達派車地點、無法於約定時間與預約車輛會合或發生事故。According to another embodiment, the above-mentioned abnormal vehicle dispatching message is that the vehicle cannot arrive at the dispatching location on time, cannot meet the reserved vehicle at the appointed time, or has an accident.
根據另一實施例,上述公務車輛派車裝置100更包括訊號連接至一計程車車隊裝置180,其中上述排程模組104接收到上述即時派車指令,當根據上述派車排程清單,無法安排上述第二司機員以及上述第二車輛前往支援時,將產生並傳輸一支援派車通知至上述計程車車隊裝置180。上述計程車車隊裝置180例如可為具備連線能力或通訊能力的計算機裝置。According to another embodiment, the above-mentioned official
根據另一實施例,上述排程模組104將以一預設結帳日,向上述計程車車隊裝置180傳輸一定期結帳訊息。According to another embodiment, the
根據另一實施例,上述公務車輛派車裝置100更包括訊號連接至一總務人員裝置200,當上述排程模組104接收到上述行程指令時,將產生一審核訊息至上述總務人員裝置200,並當上述總務人員裝置200回傳一核准訊息時,上述排程模組104才會產生上述第一派車通知。上述總務人員裝置200例如可為具備連線能力或通訊能力的計算機裝置。According to another embodiment, the above-mentioned official
根據另一實施例,上述排程模組104將根據車輛的里程數或異常紀錄,並當到達一預設條件時,將產生一車輛保養訊息至上述總務人員裝置200。上述預設條件例如可為車輛到達里程數1萬、2萬或5萬公里時,需進行例行性保養。According to another embodiment, the above-mentioned
根據另一實施例,上述申請模組102、上排程模組104、上排異常處理模組106以及上排行程記錄模組108可以由硬體電路與軟體來實現,或者全部由硬體電路來實現。According to another embodiment, the above-mentioned
請同時參閱圖1-2,圖1所繪為根據本新型之一實施例之一種公務車輛派車裝置之第二架構示意圖。根據另一實施例,上述公務車輛派車裝置100更包括一行程記錄模組108,用以接收上述第一司機員裝置140或上述第二司機員裝置160 (圖未示)回傳的一行程開始訊息及/或一行程結束訊息,並由上述行程記錄模組108產生並回傳一派車歷史紀錄至上述排程模組104。Please refer to FIGS. 1-2 at the same time. FIG. 1 is a schematic diagram of a second structure of an official vehicle dispatching device according to an embodiment of the present invention. According to another embodiment, the official
根據另一實施例,上述行程開始訊息及/或上述行程結束訊息的記載資訊包括里程數以及車輛異常紀錄。According to another embodiment, the recorded information of the trip start message and/or the trip end message includes mileage and vehicle abnormality records.
根據另一實施例,當上述第一司機員執行上述派車任務時,上述排程模組104將訊號追蹤上述第一司機員所屬的行動裝置 (例如,智慧型手機、智慧型平板或車用計算機裝置),以確定上述第一司機員係以上述第一派車通知所載的行程進行駕車。例如,收集第一司機員所屬的行動裝置的GPS訊號。According to another embodiment, when the first driver performs the above-mentioned dispatching task, the
根據另一實施例,當上述第二司機員執行上述派車任務時,上述排程模組104將訊號追蹤上述第二司機員所屬的行動裝置 (例如,智慧型手機、智慧型平板或車用計算機裝置),以確定上述第二司機員係以上述第一派車通知所載的行程進行駕車。例如,收集第二司機員所屬的行動裝置的GPS訊號。According to another embodiment, when the second driver performs the vehicle dispatching task, the
請參閱圖3,圖3所繪為根據本新型之一實施例之一種公務車輛派車裝置之實施流程圖。圖3包含步驟300-380,詳述如下。Please refer to FIG. 3 . FIG. 3 is a flowchart illustrating an implementation of a vehicle dispatching device for official vehicles according to an embodiment of the present invention. Figure 3 includes steps 300-380, which are detailed below.
在步驟300中,申請人所屬申請人裝置向公務車輛派車裝置發送派車申請。In
在步驟310中,公務車輛派車裝置根據派車排程清單預先安排上述派車申請之預定時間的第一司機員以及第一車輛以執行派車。In
在步驟320中,傳輸第一派車通知至上述第一司機員所屬的第一司機員裝置。In
在步驟330中,於上述預定時間,申請人是否順利與上述第一司機員以及第一車輛會合。如是,則跳至步驟340a;如否,則跳至步驟340b。In
在步驟340a中,第一司機員繼續進行派車任務,流程結束。In step 340a, the first driver continues the task of dispatching a car, and the process ends.
在步驟340b中,當申請人或司機員透過所屬裝置回傳派車異常訊息至公務車輛派車裝置。In
在步驟350中,於上述預定時間是否有空閒的第二司機員或第二車輛可支援派車。如是,則跳至步驟360a;如否,則跳至步驟360b。In
在步驟360a中,傳輸第二派車通知至上述第二司機員所屬的第二司機員裝置。In
在步驟360b中,傳輸支援派車通知至上述計程車車隊裝置,流程結束。In
在步驟370中,於上述預定時間,申請人是否順利與上述第二司機員以及第二車輛會合。In
在步驟380a中,第二司機員繼續進行派車任務,流程結束。In step 380a, the second driver continues the task of dispatching a car, and the process ends.
在步驟380b中,當申請人或司機員透過所屬裝置回傳派車異常訊息至公務車輛派車裝置。到此步驟為止,申請人仍無法順利乘坐到公務車,故將反覆執行步驟350-370,差異在於係為第三、第四等司機員以及第三、第四等車輛,直到申請人順利乘坐到公務車或計程車為止。In
本新型在本文中僅以較佳實施例揭露,然任何熟習本技術領域者應能理解的是,上述實施例僅用於描述本新型,並非用以限定本新型所主張之專利權利範圍。舉凡與上述實施例均等或等效之變化或置換,皆應解讀為涵蓋於本新型之精神或範疇內。因此,本新型之保護範圍應以下述之申請專利範圍所界定者為準。The present invention is only disclosed by preferred embodiments herein. However, any person skilled in the art should understand that the above-mentioned embodiments are only used to describe the present invention, and are not intended to limit the scope of the claimed patent rights of the present invention. All changes or substitutions that are equal or equivalent to the above embodiments should be construed as being covered within the spirit or scope of the present invention. Therefore, the protection scope of this new model shall be defined by the following patent application scope.
100:公務車輛派車裝置 102:申請模組 104:排程模組 106:異常處理模組 108:行程記錄模組 120:申請人裝置 140:第一司機員裝置 160:第二司機員裝置 180:計程車車隊裝置 200:總務人員裝置 300-380:步驟 100: Official vehicle dispatching device 102: Application module 104:Scheduling Module 106: Exception handling module 108: Itinerary recording module 120: Applicant's device 140: First Driver Device 160: Second Driver Device 180: Cab fleet installation 200: General Staff Device 300-380: Steps
為讓本新型之上述技術和其他目的、特徵、優點與實施例能更明顯易懂,所附附圖之說明如下: 圖1所繪為根據本新型之一實施例之一種公務車輛派車裝置之第一架構示意圖。 圖2所繪為根據本新型之一實施例之一種公務車輛派車裝置之第二架構示意圖。 圖3所繪為根據本新型之一實施例之一種公務車輛派車裝置之實施流程圖。 In order to make the above-mentioned technology and other objects, features, advantages and embodiments of the present invention more clearly understood, the accompanying drawings are described as follows: FIG. 1 is a schematic diagram of a first structure of an official vehicle dispatching device according to an embodiment of the present invention. FIG. 2 is a schematic diagram of a second structure of an official vehicle dispatching device according to an embodiment of the present invention. FIG. 3 is a flow chart illustrating the implementation of a vehicle dispatching device for official vehicles according to an embodiment of the present invention.
100:公務車輛派車裝置 100: Official vehicle dispatching device
102:申請模組 102: Application module
104:排程模組 104:Scheduling Module
106:異常處理模組 106: Exception handling module
120:申請人裝置 120: Applicant's device
140:第一司機員裝置 140: First Driver Device
160:第二司機員裝置 160: Second Driver Device
180:計程車車隊裝置 180: Cab fleet installation
200:總務人員裝置 200: General Staff Device
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