TWM624359U - Customized digital form information service system for bank corporate customers - Google Patents

Customized digital form information service system for bank corporate customers Download PDF

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TWM624359U
TWM624359U TW110211961U TW110211961U TWM624359U TW M624359 U TWM624359 U TW M624359U TW 110211961 U TW110211961 U TW 110211961U TW 110211961 U TW110211961 U TW 110211961U TW M624359 U TWM624359 U TW M624359U
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digital form
enterprise
enterprise customer
customized digital
transaction
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TW110211961U
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徐家堃
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臺灣土地銀行股份有限公司
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Abstract

本新型公開了一種銀行企業客戶客製化數位表單資訊服務系統,包括企業客戶管理模組、企業客戶交易模組以及數位表單管理模組。企業客戶管理模組用以提供給企業客戶申請並儲存客製化數位表單資訊服務需求,且此客製化數位表單資訊服務需求可選擇性指定複數個企業客戶管理系統。接著,當企業客戶指定之企業客戶交易模組產生交易訊息時,將此交易訊息及複數個相關資訊傳送給企業客戶管理模組。再經由數位表單管理模組在一指定條件內根據企業客戶管理模組所儲存之所有交易訊息產生客製化數位表單,並輸出給企業客戶管理系統。 The new model discloses a customized digital form information service system for bank enterprise customers, comprising an enterprise customer management module, an enterprise customer transaction module and a digital form management module. The enterprise customer management module is used for applying and storing customized digital form information service requirements for enterprise customers, and the customized digital form information service requirements can optionally specify a plurality of enterprise customer management systems. Then, when the enterprise client transaction module designated by the enterprise client generates transaction information, the transaction information and a plurality of related information are sent to the enterprise client management module. Then, through the digital form management module, a customized digital form is generated according to all transaction information stored by the enterprise customer management module within a specified condition, and output to the enterprise customer management system.

Description

銀行企業客戶客製化數位表單資訊服務系統 Customized digital form information service system for bank corporate customers

本新型屬於電子數位資料處理的領域,具體涉及一種可以傳送客製化數位表單至企業客戶管理系統的資訊服務系統。 The utility model belongs to the field of electronic digital data processing, in particular to an information service system capable of transmitting a customized digital form to an enterprise customer management system.

目前而言,企業客戶到銀行辦理完業務後,行員會給企業客戶紙本交易資料,企業客戶回到公司之後再以人工的方式輸入至企業客戶公司的系統內進行建檔,而且也是以人工的方式刷存摺確認交易明細與帳戶餘額。此外,大多數的企業客戶都是一天內處理許多筆的帳務,企業客戶回到公司後,再進行人工核對帳務時,可能會發生帳務混亂或遺漏的狀況。因此,紙本交易資料對於企業客戶於自己公司系統建檔時,有一定程度影響正確性的問題,為此,我們提出一種可即時發送客製化數位表單的資訊服務系統,且此客製化數位表單能與多種企業客戶管理系統相容。 At present, after the corporate customer goes to the bank to complete the business, the staff will give the paper transaction information to the corporate customer. After the corporate customer returns to the company, it will be manually entered into the system of the corporate customer company for file creation. The way to swipe the passbook to confirm the transaction details and account balance. In addition, most corporate customers deal with many accounts in one day. When the corporate customers return to the company and check the accounts manually, the accounts may be confused or missed. Therefore, the paper transaction data has a certain degree of influence on the correctness of corporate customers when they create files in their own company systems. For this reason, we propose an information service system that can send customized digital forms in real time, and this customized Digital forms are compatible with a variety of enterprise customer management systems.

本新型的目的在於提供一種銀行企業客戶客製化數位表單資訊服務系統,以解決上述先前技術中企業客戶財務資料輸入而發生誤繕的問題。此外,還能夠配合企業客戶的需求,可即時或指定時段排定資料發送的時間,以利企業客戶根據各企業需求核對帳戶資料與交易單證。 The purpose of the present invention is to provide a customized digital form information service system for bank corporate customers, so as to solve the problem of incorrect input of corporate customer financial data in the prior art. In addition, it can also meet the needs of corporate customers, and can schedule the time of data transmission in real time or at a specified time period, so that corporate customers can check account data and transaction documents according to the needs of each company.

為實現上述目的,本新型提供如下技術方案:一種銀行企業客戶客製化數位表單資訊服務系統包含企業客戶管理模組、企業客戶交易模組以及數位表單管理模組。企業客戶管理模組用以提供給企業客戶申請並儲存客製化數位表單資訊服務需求,其中,上述的客製化表單資訊服務需求可選擇性指定複數個企業客戶交易系統。企業客戶交易模組訊號連接上述的企業客戶管理模組,當企業客戶指定之企業客戶管理系統產生交易訊息時,將上述的交易訊息及複數個相關訊息傳送給企業客戶管理模組。數位表單管理模組在指定條件內根據上述企業管理模組所儲存的所有上述交易訊息產生客製化數位表單,並輸出給上述的企業客戶管理系統。 In order to achieve the above purpose, the present invention provides the following technical solutions: a customized digital form information service system for bank enterprise customers includes an enterprise customer management module, an enterprise customer transaction module and a digital form management module. The enterprise customer management module is used for applying and storing customized digital form information service requirements for enterprise customers, wherein, the above-mentioned customized form information service requirements can selectively specify a plurality of enterprise customer transaction systems. The corporate customer transaction module signal is connected to the above-mentioned corporate customer management module. When the corporate customer management system designated by the corporate customer generates a transaction message, the above-mentioned transaction message and a plurality of related messages are sent to the corporate customer management module. The digital form management module generates a customized digital form according to all the above-mentioned transaction information stored in the above-mentioned enterprise management module within specified conditions, and outputs the customized digital form to the above-mentioned enterprise customer management system.

較佳的,所述之銀行企業客戶客製化數位表單資訊服務系統更包含數位表單簽章模組以及數位表單傳送模組。數位表單簽章模組用於將上述的客製化數位表單加上一電子簽章。數位表單傳送模組,用以加密傳送已簽核上述的電子簽章之上述的客製化數位表單至企業客戶管理系統。 Preferably, the customized digital form information service system for bank corporate customers further includes a digital form signature module and a digital form transmission module. The digital form signature module is used to add an electronic signature to the above-mentioned customized digital form. The digital form transmission module is used for encrypting and transmitting the above-mentioned customized digital form which has been signed and approved by the above-mentioned electronic signature to the enterprise customer management system.

較佳的,所述之複數個企業客戶管理系統為企業資源規劃系統(Enterprise Resource Planning,縮寫:ERP)、供應鏈管理系統(Supply Chain Management,縮寫:SCM)、客戶關係管理系統(Client Relationship Management,縮寫:CRM)的至少其中一種。 Preferably, the plurality of enterprise customer management systems are Enterprise Resource Planning (Enterprise Resource Planning, Abbreviation: ERP), Supply Chain Management (Supply Chain Management, Abbreviation: SCM), Customer Relationship Management (Client Relationship Management) , abbreviation: CRM) at least one of them.

較佳的,所述之相關資訊包含交易參考號碼、金額、日期、議價號碼、匯率、台幣帳號、外幣帳號、單據號碼以及交易金額的其中至少一種資訊。 Preferably, the relevant information includes at least one of transaction reference number, amount, date, negotiation number, exchange rate, Taiwan dollar account number, foreign currency account number, receipt number and transaction amount.

較佳的,所述之指定條件為設定資料傳送時間。 Preferably, the specified condition is to set the data transmission time.

與現有技術相比,本新型的有益效果為可以減少企業客戶於人工輸入於公司的財務系統的時間及發生誤繕的問題,並且能夠即時得知帳戶相關資訊,或是配合企業客戶的需求排定指定時間並加密後送出上述銀行企業客戶客製化數位表單,且可以減少留存紙本交易資料的空間,亦可達到減少用紙的目的。除此之外,也能夠提升銀行的服務品質,降低行員整理紙本交易資料的人力耗費,且免委由專人送紙本交易資料至企業客戶公司,可以將人力資源做更佳的安排。 Compared with the prior art, the beneficial effect of the new model is that it can reduce the time for enterprise customers to manually input into the company's financial system and the problem of incorrect corrections, and can obtain account-related information in real time, or arrange according to the needs of enterprise customers. The above-mentioned customized digital form for bank and corporate customers can be sent out after a designated time and encrypted, which can reduce the space for saving paper transaction data and achieve the purpose of reducing paper consumption. In addition, it can also improve the service quality of the bank, reduce the labor cost of the bank staff in sorting out the paper transaction data, and avoid the need for a special person to send the paper transaction data to the corporate client company, which can make better arrangements for human resources.

100:行員裝置 100: Crew Device

200:銀行企業客戶客製化數位表單資訊服務系統 200: Customized digital form information service system for bank corporate customers

210:企業客戶管理模組 210: Enterprise Account Management Module

220:數位表單管理模組 220: Digital Form Management Module

230:數位表單簽章模組 230: Digital Form Signature Module

240:數位表單傳送模組 240: Digital form transmission module

300:企業客戶交易模組 300: Enterprise customer transaction module

400:企業客戶管理系統 400: Enterprise Customer Management System

S201~S206:步驟 S201~S206: Steps

提供的附圖用以使本新型所屬技術領域具有通常知識者可以進一步理解本發明,並且被併入與構成本新型之說明書的一部分。附圖示出了本新型的示範實施例,並且用以與本新型之說明書一起用於解釋本發明的原理。以下為本新型各圖的簡單說明:圖1為根據本新型實施例之一種銀行企業客戶客製化數位表單資訊服務系統的功能方塊示意圖;以及圖2為根據本新型實施例之一種銀行企業客戶客製化數位表單資訊服務系統的功能流程示意圖。 The accompanying drawings are provided so that those skilled in the art to which the present invention pertains may further understand the present invention, and are incorporated in and constitute a part of the description of the present invention. The drawings illustrate exemplary embodiments of the invention, and together with the description of the invention serve to explain the principles of the invention. The following is a brief description of each figure of the new model: FIG. 1 is a functional block diagram of a customized digital form information service system for bank corporate customers according to an embodiment of the present invention; and FIG. 2 is a bank corporate customer according to an embodiment of the present invention. A schematic diagram of the functional flow of the customized digital form information service system.

下面將結合本新型實施例中的圖式,對本新型實施例中的技術方案進行清楚、完整地描述,顯然,所描述的實施例僅是本新型一部分實施例, 而不是全部的實施例。基於本新型中的實施例,本領域普通技術人員在沒有做出進步性貢獻前提下所獲得的所有其他實施例,都屬於本新型保護的範圍。 The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention. Obviously, the described embodiments are only a part of the embodiments of the present invention. not all examples. Based on the embodiments of the present invention, all other embodiments obtained by those of ordinary skill in the art without making progressive contributions shall fall within the protection scope of the present invention.

有鑑於先前技術的問題,請參閱圖1,圖1為根據本新型實施例之一種銀行企業客戶客製化數位表單資訊服務系統200的功能方塊示意圖。上述的銀行企業客戶客製化數位表單資訊服務系統200包含企業客戶管理模組210、企業客戶交易模組300以及數位表單管理模組220。上述的企業客戶管理模組210用以提供給企業客戶申請並儲存客製化數位表單資訊服務需求,其中,上述的客製化數位表單資訊服務需求可選擇性指定複數個企業客戶管理系統400。上述的企業客戶交易模組300訊號連接上述的企業客戶管理模組210,當上述的企業客戶指定之上述的企業客戶管理系統400產生交易訊息時,將上述的交易訊息及複數個相關資訊傳送給上述的企業客戶管理模組210。上述的數位表單管理模組220在指定條件內根據上述的企業客戶管理模組所儲存之所有上述交易訊息產生客製化數位表單,並輸出給上述的企業客戶管理系統400。 In view of the problems of the prior art, please refer to FIG. 1 . FIG. 1 is a functional block diagram of a system 200 for customized digital form information service for bank corporate customers according to an embodiment of the present invention. The above-mentioned customized digital form information service system 200 for bank corporate customers includes a corporate customer management module 210 , a corporate customer transaction module 300 and a digital form management module 220 . The above-mentioned enterprise customer management module 210 is used for applying and storing customized digital form information service requirements for enterprise customers, wherein the above-mentioned customized digital form information service requirements can selectively specify a plurality of enterprise customer management systems 400 . The above-mentioned enterprise customer transaction module 300 signal is connected to the above-mentioned enterprise customer management module 210, and when the above-mentioned enterprise customer management system 400 designated by the above-mentioned enterprise customer generates a transaction message, the above-mentioned transaction message and a plurality of related information are sent to The above-mentioned enterprise customer management module 210 . The above-mentioned digital form management module 220 generates a customized digital form according to all the above-mentioned transaction information stored in the above-mentioned enterprise customer management module within the specified conditions, and outputs the customized digital form to the above-mentioned enterprise customer management system 400 .

本實施例中,較佳的,上述之銀行企業客戶客製化數位表單資訊服務系統200更包含數位表單簽章模組230以及數位表單傳送模組240。上述的數位表單簽章模組230用以將上述的客製化數位表單加上電子簽章。數位表單傳送模組240用以加密傳送已簽核上述電子簽單之上述的客製化數位表單至企業客戶管理系統400。 In this embodiment, preferably, the above-mentioned customized digital form information service system 200 for bank corporate customers further includes a digital form signature module 230 and a digital form transmission module 240 . The above-mentioned digital form signature module 230 is used to add an electronic signature to the above-mentioned customized digital form. The digital form transmission module 240 is used for encrypting and transmitting the above-mentioned customized digital form that has signed the above-mentioned electronic signature to the enterprise customer management system 400 .

本實施例中,較佳的,上述的企業客戶管理系統400為企業資源規劃系統(Enterprise Resource Planning,縮寫:ERP)、供應鏈管理系統(Supply Chain Management,縮寫:SCM)、客戶關係管理系統(Client Relationship Management,縮寫:CRM)的至少其中一種。 In this embodiment, preferably, the above-mentioned enterprise customer management system 400 is an enterprise resource planning system (Enterprise Resource Planning, abbreviation: ERP), a supply chain management system (Supply Chain Management, abbreviation: SCM), a customer relationship management system ( At least one of Client Relationship Management, abbreviation: CRM).

本實施例中,較佳的,上述的複數個相關資訊包含交易參考號碼、金額、日期、議價號碼、匯率、台幣帳號、外幣帳號、單據號碼以及交易金額的其中至少一種資訊。上述的複數個相關資訊由企業客戶於申請客製化數位表單服務時,便會請客戶填寫上述的所需相關資訊。 In this embodiment, preferably, the above-mentioned plural pieces of related information include at least one of transaction reference number, amount, date, negotiation number, exchange rate, account number in Taiwan currency, account number in foreign currency, document number and transaction amount. For the above-mentioned multiple relevant information, when the enterprise customer applies for the customized digital form service, the customer will be asked to fill in the above-mentioned required relevant information.

本實施例中,較佳的,上述的指定條件係指可根據企業客戶需求設定資料傳送時間。例如,可以配合企業客戶的公司之財務報表製作時間,以設定傳送資料的日期及時間,如此一來可以方便企業客戶根據各企業需求核對帳戶資料與交易單證。 In this embodiment, preferably, the above-mentioned specified condition means that the data transmission time can be set according to the needs of the enterprise customer. For example, the date and time of data transmission can be set in accordance with the time of making financial statements of the company of the corporate client, so that it is convenient for the corporate client to check the account information and transaction documents according to the needs of each enterprise.

除此之外,請參閱圖2,圖2為根據本新型實施例之一種銀行企業客戶客製化數位表單資訊服務系統200的功能流程示意圖。本新型的一種實施例中的步驟S201為企業客戶至銀行申請銀行企業客戶客製化數位表單資訊服務,於此一服務選單中客戶選擇複數個與交易訊息相關的資訊,例如交易參考號碼、交易日期、議價號碼、匯率、台幣帳號、外幣帳號、單據號碼以及交易金額等。 In addition, please refer to FIG. 2 , which is a schematic diagram of a functional flow of a system 200 for customized digital form information service for corporate customers of a bank according to a new embodiment of the present invention. Step S201 in an embodiment of the present invention is for a corporate client to apply to a bank for a customized digital form information service for corporate clients of the bank. In this service menu, the client selects a plurality of information related to transaction information, such as transaction reference number, transaction Date, bargaining number, exchange rate, account number in Taiwan dollar, account number in foreign currency, receipt number and transaction amount, etc.

再者,在步驟S202中,由銀行行員透過行員裝置100將企業客戶之服務選單中選擇客戶複數個與交易訊息相關的客製化資訊輸入並儲存至企業客戶管理模組210。然後,在步驟S203中,當企業客戶至銀行臨櫃或透過電子裝置發出交易請求,並且交易成功時,與上述的企業客戶管理模組210會接收到來自企業客戶交易模組300產生的交易訊息及上述的複數個相關訊息傳送至企業客戶管理模組300。接著,在步驟S204中,上述的數位表單管理模組220訊號連接上述的企業客戶管理模組210,在指定條件內根據上述的企業客戶管理模組210所儲存的所有上述的交易訊息及此企業客戶之客製化數位表單資訊服 務需求產生客製化數位表單,並且於步驟S205中,上述的客製化數位表單簽章模組230將上述的客製化數位表單加上電子簽章,最後於步驟S206中,經由數位表單傳送模組240將上述的客製化數位表單加密後傳送至上述的企業客戶管理系統400,以供企業客戶核對帳戶資料與交易單證。 Furthermore, in step S202 , the bank clerk inputs and stores a plurality of customized information related to the transaction information of the customer selected from the service menu of the corporate customer through the clerk device 100 into the corporate customer management module 210 . Then, in step S203, when the corporate customer visits the bank or sends a transaction request through an electronic device, and the transaction is successful, the corporate customer management module 210 and the above-mentioned corporate customer management module 210 will receive a transaction message from the corporate customer transaction module 300. and the above-mentioned plurality of related messages are sent to the enterprise customer management module 300 . Next, in step S204, the above-mentioned digital form management module 220 is connected to the above-mentioned enterprise customer management module 210 according to the signal, and all the above-mentioned transaction information and this enterprise are stored in the above-mentioned enterprise customer management module 210 according to the specified conditions. Customized digital form information service for customers The customized digital form is generated according to the service requirements, and in step S205, the above-mentioned customized digital form signature module 230 adds an electronic signature to the above-mentioned customized digital form, and finally, in step S206, through the digital form The transmission module 240 encrypts the above-mentioned customized digital form and transmits it to the above-mentioned enterprise customer management system 400 for the enterprise customer to verify account information and transaction documents.

綜合以上所述,相較於先前技術,本新型實施例提供的銀行企業客戶客製化數位表單資訊服務系統可配合企業客戶需求提供客製化數位表單,以減少人工輸入資料而發生誤繕的問題,或是企業客戶一天內處理多筆帳務資料時發生帳務混亂或遺漏的狀況。另外一方面,本新型更提供加密機制傳送此客製化數位表單,以確保資料的安全性與隱匿性,此外,此客製化數位表單可以即時或是配合企業客戶指定時段排定時程傳送。整體而言,此銀行企業客戶客製化數位表單資訊服務系統可以使企業客戶方便核對帳戶資料與交易單證,銀行也可以提升服務品質,增加企業客戶對銀行的依賴性。 Based on the above, compared with the prior art, the customized digital form information service system for bank corporate customers provided by the new embodiment can provide customized digital forms in accordance with the needs of corporate customers, so as to reduce errors caused by manual input of data. Problems, or confusion or omissions in accounting when corporate customers process multiple accounting data in one day. On the other hand, this new model provides an encryption mechanism to transmit the customized digital form to ensure the security and privacy of the data. In addition, the customized digital form can be sent in real time or according to the time schedule specified by the enterprise customer. . Overall, the customized digital form information service system for corporate customers of the bank can make it easy for corporate customers to check account information and transaction documents, and banks can also improve service quality and increase corporate customers' dependence on the bank.

儘管已經示出和描述了本新型的實施例,對於本領域的普通技術人員而言,可以理解在不脫離本新型的原理和精神的情況下可以對這些實施例進行多種變化、修改、替換和變型,本新型的範圍由所附申請專利範圍及其等同物限定。 Although the embodiments of the present invention have been shown and described, it will be understood by those skilled in the art that various changes, modifications, substitutions and alterations can be made in these embodiments without departing from the principle and spirit of the invention Variations, the scope of the present invention is defined by the appended claims and their equivalents.

100:行員裝置 100: Crew Device

200:銀行企業客戶客製化數位表單資訊服務系統 200: Customized digital form information service system for bank corporate customers

210:企業客戶管理模組 210: Enterprise Account Management Module

220:數位表單管理模組 220: Digital Form Management Module

230:數位表單簽章模組 230: Digital Form Signature Module

240:數位表單傳送模組 240: Digital form transmission module

300:企業客戶交易模組 300: Enterprise customer transaction module

400:企業客戶管理系統 400: Enterprise Customer Management System

Claims (5)

一種銀行企業客戶客製化數位表單資訊服務系統,包括彼此電性連接的多個硬體電路,其係以組態成多個模組,且該等模組包含:一企業客戶管理模組,用以提供給一企業客戶申請並儲存一客製化數位表單資訊服務需求,其中,該客製化數位表單資訊服務需求可選擇性指定複數個企業客戶管理系統;一企業客戶交易模組,訊號連接該企業客戶管理模組,當該企業客戶指定之該等企業客戶管理系統產生一交易訊息時,將該交易訊息及複數個相關資訊傳送給該企業客戶管理模組;以及一數位表單管理模組,訊號連接該企業客戶管理模組,在一指定條件內根據該企業客戶管理模組所儲存之所有該交易訊息產生一客製化數位表單,並輸出給該企業客戶。 A customized digital form information service system for bank enterprise customers, comprising a plurality of hardware circuits electrically connected with each other, which are configured into a plurality of modules, and the modules include: an enterprise customer management module, It is used to provide an enterprise customer to apply for and store a customized digital form information service request, wherein the customized digital form information service request can selectively specify a plurality of enterprise customer management systems; an enterprise customer transaction module, a signal Connect the enterprise customer management module, when the enterprise customer management systems designated by the enterprise customer generate a transaction message, send the transaction message and a plurality of related information to the enterprise customer management module; and a digital form management module group, the signal is connected to the enterprise customer management module to generate a customized digital form according to all the transaction information stored by the enterprise customer management module within a specified condition, and output to the enterprise customer. 如請求項1所述之銀行企業客戶客製化數位表單資訊服務系統,更包含:一數位表單簽章模組,用於將該客製化數位表單加上一電子簽章;以及一數位表單傳送模組,用以加密傳送已簽核該電子簽章之該客製化數位表單至企業客戶管理系統。 The customized digital form information service system for bank corporate customers as described in claim 1, further comprising: a digital form signature module for adding an electronic signature to the customized digital form; and a digital form The sending module is used for encrypting and sending the customized digital form with the electronic signature signed to the enterprise customer management system. 如請求項1所述之銀行企業客戶客製化數位表單資訊服務系統,其中,該等企業客戶管理系統為企業資源規劃系統(ERP)、供應鏈管理系統(SCM)、客戶關係管理系統(CRM)的至少其中一種。 The customized digital form information service system for bank corporate customers as described in claim 1, wherein the corporate customer management systems are Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM) ) at least one of them. 如請求項1所述之銀行企業客戶客製化數位表單資訊服務系統,其中,該等相關資訊包含一交易參考號碼、一交易日期、一議價號碼、一匯率、一台幣帳號、一外幣帳號、一單據號碼以及一交易金額的其中至少一種資訊。 The customized digital form information service system for bank corporate customers as described in claim 1, wherein the relevant information includes a transaction reference number, a transaction date, a negotiation number, an exchange rate, a currency account number, a foreign currency account number, At least one kind of information of a receipt number and a transaction amount. 如請求項1所述之銀行企業客戶客製化數位表單資訊服務系統,其中,該指定條件為設定資料傳送時間。 The customized digital form information service system for bank enterprise customers as described in claim 1, wherein the specified condition is to set a data transmission time.
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