TWM622638U - Notes management platform - Google Patents
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- TWM622638U TWM622638U TW110211919U TW110211919U TWM622638U TW M622638 U TWM622638 U TW M622638U TW 110211919 U TW110211919 U TW 110211919U TW 110211919 U TW110211919 U TW 110211919U TW M622638 U TWM622638 U TW M622638U
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Abstract
Description
本新型是關於一種管控平台,特別是關於一種提醒使用者處理照會案件以及協助使用者整理照會案件的管控平台。This new model relates to a management and control platform, especially a management and control platform that reminds users to handle note cases and assists users in sorting out note cases.
過往保險公司在發行照會時,皆是以電子郵件寄送至保險代理部行政人員,再由行政人員以電子郵件或傳真的方式寄送至分行保險業務員。在分行保險業務員收到電子郵件或是傳真之後,再將修正或是補充資料提供給保險公司。此方法因為沒有即時通知的效果,不僅消耗的時間較長,過程中也有信件丟失、漏看的風險,因此需要可以彌補上述缺點之平台。In the past, when insurance companies issued notes, they were all sent by e-mail to the administrative staff of the insurance agency department, and then the administrative staff sent it to the branch insurance salesman by e-mail or fax. After the branch insurance salesman receives the email or fax, he will provide the revised or supplementary information to the insurance company. Because this method does not have the effect of real-time notification, it not only consumes a long time, but also has the risk of losing and missing letters in the process. Therefore, a platform that can make up for the above shortcomings is required.
本揭示文件提供一種管控平台,包含登入介面以及處理系統。登入介面用以執行登入程序,提供一或多個保險業務員以及一或多個理財主管進行管控平台之操作。處理系統與登入介面耦接,用以執行系統介接程序、檢核警示程序以及查詢與列印程序。系統介接程序用於將一或多個照會案件匯入處理系統。檢核警示程序根據匯入的照會案件,在照會案件對應的保險業務員或理財主管執行登入程序時,發送通知訊息。查詢與列印程序用以提供保險業務員或理財主管查詢照會案件。This disclosure document provides a management and control platform, including a login interface and a processing system. The login interface is used to execute the login procedure, and provide one or more insurance agents and one or more wealth managers to operate the management and control platform. The processing system is coupled with the login interface for executing the system interface procedure, the checking and warning procedure, and the inquiry and printing procedure. The system interface is used to import one or more note cases into the processing system. According to the imported note case, the verification and warning program sends a notification message when the insurance clerk or wealth manager corresponding to the note case executes the login procedure. The inquiry and printing program is used to provide insurance clerks or wealth managers inquiring about note cases.
以下揭示文件提供許多不同實施例或實例,以便實施所提供的標的之不同特徵。下文描述部件及佈置之特定實例以簡化本案。當然,這些僅為實例且不欲為限制性。舉例而言,在下文的描述中,第一特徵形成於第二特徵上方或第二特徵上可包括以直接接觸形成第一特徵與第二特徵的實施例,且亦可包括可在第一特徵與第二特徵之間形成額外特徵以使得第一特徵與第二特徵可不處於直接接觸的實施例。另外,本案可在各實例中重複元件符號及/或字母。此重複係出於簡化與清楚目的,且本身並不指示所論述的各實施例及/或配置之間的關係。The following disclosure provides many different embodiments or examples for implementing various features of the provided subject matter. Specific examples of components and arrangements are described below to simplify the present case. Of course, these are only examples and are not intended to be limiting. For example, in the description below, the formation of a first feature over or on a second feature may include embodiments in which the first feature and the second feature are formed in direct contact, and may also include embodiments that may be formed on the first feature Embodiments in which additional features are formed with the second feature such that the first feature and the second feature may not be in direct contact. Additionally, reference numerals and/or letters may be repeated in the examples herein. This repetition is for the purpose of simplicity and clarity, and does not in itself indicate a relationship between the various embodiments and/or configurations discussed.
另外,在全篇說明書與申請專利範圍所使用之用詞(terms),除有特別註明外,通常具有每個用詞使用在此領域中、在此揭示文件之內容中與特殊內容中的平常意義。某些用以描述本揭示文件之用詞將於下或在此說明書的別處討論,已提供本領域技術人員在有關本揭示文件之描述上額外的引導。In addition, the terms (terms) used in the entire specification and the scope of the patent application, unless otherwise specified, generally have the usual meaning of each term used in this field, in the content of this disclosure document and in the special content. significance. Certain terms used to describe the present disclosure are discussed below or elsewhere in this specification to provide those skilled in the art with additional guidance regarding the description of the present disclosure.
於本文中,除非內文中對於冠詞有所特別限定,否則『一』與『該』可泛指單一個或多個。將進一步理解的是,本文中所使用之『包含』、『包括』、『具有』及相似詞彙,指明其所記載的特徵、區域、整數、步驟、操作、元件與/或組件,但不排除其所述或額外的其一個或多個其它特徵、區域、整數、步驟、操作、元件、組件,與/或其中之群組。As used herein, unless the context specifically defines the article, "a" and "the" can refer to a single one or a plurality. It will be further understood that the terms "comprising", "including", "having" and similar words used herein designate the recited features, regions, integers, steps, operations, elements and/or components, but do not exclude one or more of its other features, regions, integers, steps, operations, elements, components, and/or groups thereof, described or additional thereto.
第1圖根據一些實施例繪示照會管控平台100的結構圖。照會管控平台100包含登入介面110、處理系統120、儲存伺服器130、檢核警示介面140以及查詢與列印介面150。FIG. 1 is a structural diagram of a
登入介面110提供使用者112登入照會管控平台100。在一些實施例中,使用者112為一位保險業務員或理財主管。當使用者112有業務上的需求時,會執行登入介面110,輸入使用者112的相關資訊,例如使用者112的員工編號、帳號或密碼,以登入照會管控平台100。The
在一些實施例中,登入介面110包含觸控螢幕、鍵盤、滑鼠、掃描器、相機、攝影機、手寫板、網路傳輸介面、USB連接介面等,使用者112可以透過網頁、電腦應用程式、手機應用程式或是其他具有類似功能的軟體操作上述登入介面110,以登入照會管控平台100。In some embodiments, the
處理系統120耦接於登入介面110,其中包含系統介接程序122、檢核警示程序124以及查詢與列印程序126,用以從儲存伺服器130匯入多個照會案件131,並在使用者112登入照會管控平台100時進行通知並提供查詢照會案件131的功能。在一些實施例中,處理系統120可以是中央處理單元、微處理器、圖形處理器、算術邏輯單元、其他類似的元件或上述元件的組合。The
儲存伺服器130耦接於處理系統120,用以儲存各家保險公司的照會案件131。在一些實施例中,照會案件131進一步各自包含照會日期131a、照會原因131b以及照會對應人員131c。The
在一些實施例中,儲存伺服器130可以是例如:隨機存取記憶體、唯讀記憶體、快閃記憶體、硬碟、其他類似的元件或上述元件的組合。In some embodiments, the
處理系統120可以透過系統介接程序122,從儲存伺服器130讀取各家保險公司的照會案件131。舉例而言,照會案件131可能來自於保險公司A、保險公司B以及保險公司C,且各自具有照會日期131a、照會原因131b以及照會對應人員131c。儲存伺服器130藉由讀取照會案件131,可以提供處理系統120在使用者112登入照會管控平台100時進行身分的比對,以利檢核以及查詢流程之進行。本揭示文件之照會管控平台100提供一種有效率的照會控管,請一併參閱第2圖,其繪示在一些實施例中照會管控平台100執行照會控管的流程圖。如第2圖所示,照會管控平台100所執行的照會管控方法200包含操作210、220、230、240、250以及260。The
在操作210中,處理系統120透過系統介接程序122,從儲存伺服器130讀取各家保險公司的照會案件131。In
在操作220中,使用者112基於需求(例如業務需求或案件查詢等)使用登入介面110登入照會管控平台100。In
在操作230中,處理系統120透過檢核警示程序124,比對使用者112、照會日期131a以及照會對應人員131c,並發送相對應的檢核訊息141或142至檢核警示介面140。也就是說,檢核警示程序124在使用者112登入照會管控平台100時,會進行照會案件的檢查,確認使用者112是否有尚未處理的照會案件,以及這些照會案件是否逾期。如果使用者112有尚未處理的照會案件,檢核警示程序124會發出一個檢核訊息,如果這些照會案件甚至已經逾期,檢核警示程序124會再另外發出一個檢核訊息。為了處理上述狀況,操作230進一步包含操作231、232、233以及234。In
在操作231中,檢核警示程序124會比對使用者112與所有照會對應人員131c,若使用者112等同於一或多個照會對應人員131c或是一或多個照會對應人員131c之理財主管,代表有對應的使用者112登入照會管控平台100,進一步進行操作232。在操作232中,處理系統120會發送檢核訊息141至檢核警示介面140,並進行操作233。In
舉例而言,儲存伺服器130中的照會案件131有兩件,分別為照會案件A以及照會案件B,各自對應的照會對應人員131c為保險業務員A以及保險業務員B。登入照會管控平台100的使用者112有三人,分別為保險業務員A、C以及D,其中保險業務員C為保險業務員A的理財主管。當三人各自登入照會管控平台100時,檢核警示程序124經由比對會判斷保險業務員A尚有未處理的照會案件A需要處理,並發送檢核訊息141至檢核警示介面140。保險業務員C由於是保險業務員A的理財主管,判斷也需要處理照會案件A,並發送檢核訊息141至檢核警示介面140。而保險業務員D因為沒有對應於兩個照會案件131的照會對應人員131c,處理系統120不會發送檢核訊息141至檢核警示介面140。For example, there are two
在操作233中,檢核警示程序124進一步會比對對應的照會日期131a以及使用者112登入照會管控平台100的時間。若一或多個對應的照會日期131a早於使用者112登入照會管控平台100的時間,代表有已經逾期的照會案件131,進一步進行操作234。在操作234中,處理系統120會發送檢核訊息142至檢核警示介面140。In
舉例而言,儲存伺服器130中的照會案件131有兩件,分別為照會案件A以及照會案件B,各自對應的照會日期131a為一月一日以及一月三日,且對應的照會對應人員131c皆為保險業務員A。當保險業務員A於一月二日登入管控平台100,檢核警示程序124除了發送檢核訊息141至檢核警示介面140,還會進一步比對照會日期131a以及使用者112登入時間。針對照會案件A,由於使用者112登入的時間比照會日期131a晚,處理系統120判斷照會案件A已經逾期,並發送檢核訊息142至檢核警示介面140。針對照會案件B,由於使用者112登入的時間比照會日期131a早,處理系統120判斷照會案件B尚未逾期,因此不會發送檢核訊息142至檢核警示介面140。For example, there are two
檢核警示介面140耦接於處理系統120,用以接收來自於處理系統120的檢核訊息141以及142,並根據接收到的檢核訊息141以及142,在使用者112登入照會管控平台100時,通知使用者112處理照會案件131。The
在操作240中,若檢核警示介面140接收到檢核訊息141,代表使用者112有尚未處理的照會案件131需要處理,會顯示提示以提醒使用者112處理。若檢核警示介面140進一步接收到檢核訊息142,代表對應的照會案件131已經逾期,會顯示額外的提示以提醒使用者112盡快處理。In
在一些實施例中,檢核警示介面140包含觸控螢幕、電腦螢幕、喇叭、網路傳輸介面、USB連接介面等,並透過網頁、電腦應用程式、手機應用程式或是其他具有類似功能的軟體對使用者112提醒照會案件131的處理。In some embodiments, the checking and
處理系統120可以在進行檢核警示程序124之前、之後或期間進行查詢與列印程序126,檢核警示程序124以及查詢與列印程序126的其他順序均在本揭示文件的範圍內。The
查詢與列印介面150耦接於處理系統120,用以提供使用者112進行照會案件131的查詢並顯示其查詢結果。The query and
在操作250中,處理系統120透過查詢與列印程序126,提供使用者112查詢照會案件131,並且透過查詢與列印介面150顯示查詢的結果。In
舉例而言,使用者112可以使用查詢與列印介面150,針對部分或是所有的照會案件131進行查詢,查詢內容可以是照會日期131a、照會原因131b、照會對應人員131c或是其組合。處理系統120透過查詢與列印程序126完成查詢之後, 會將查詢到的結果傳送至查詢與列印介面150。For example, the
在操作260中,查詢與列印介面150會顯示使用者112所查詢的照會案件131,供使用者112查閱以及分析。In
在一些實施例中,查詢與列印介面150包含觸控螢幕、電腦螢幕、喇叭、網路傳輸介面、USB連接介面等,並透過網頁、電腦應用程式、手機應用程式或是其他具有類似功能的軟體,列示使用者112所查詢的照會案件131。In some embodiments, the query and
在一些實施例中,使用者112可以使用查詢與列印介面150,針對部分或是所有查詢到的照會案件131進行資料的列示,或是針對照會日期131a、照會原因131b、照會對應人員131c或是其組合進行分析,產生例如報表、趨勢圖等相關報告。In some embodiments, the
雖然本揭示文件已以實施方式揭露如上,然其並非用以限定本揭示文件,任何本領域具通常知識者,在不脫離本揭示文件之精神以及範圍內,當可作各種之更動以及潤飾,因此本揭示文件之保護範圍當事後附之申請專利範圍所界定者為準。Although the present disclosure has been disclosed as above in embodiments, it is not intended to limit the present disclosure. Anyone with ordinary knowledge in the art can make various changes and modifications without departing from the spirit and scope of the present disclosure. Therefore, the scope of protection of this disclosure shall prevail as defined by the scope of the patent application attached hereto.
100:照會管控平台
110:登入介面
112:使用者
120:處理系統
122:系統介接程序
124:檢核警示程序
126:查詢與列印程序
130:儲存伺服器
131:照會案件
131a:照會日期
131b:照會原因
131c:照會對應人員
140:檢核警示介面
141,142:檢核訊息
150:查詢與列印介面
200:操作照會管控平台的方法
210~260:操作
100: Note management platform
110:Login interface
112: User
120: Handling System
122: System Interface Program
124: Check Alert Procedure
126: Inquiry and printing procedures
130: Storage server
131: Note
為了讓本揭示文件之上述以及其他目的、特徵、優點與實施例更淺顯易懂,所附圖式之說明如下: 第1圖根據一些實施例繪示照會管控平台的結構圖;以及 第2圖根據一些實施例繪示操作照會管控平台的方法之流程圖。 In order to make the above and other objects, features, advantages and embodiments of the present disclosure more clearly understood, the accompanying drawings are described as follows: FIG. 1 illustrates a structural diagram of a note management platform according to some embodiments; and FIG. 2 illustrates a flowchart of a method of operating a note management platform according to some embodiments.
100:照會管控平台 100: Note management platform
110:登入介面 110:Login interface
112:使用者 112: User
120:處理系統 120: Handling System
122:系統介接程序 122: System Interface Program
124:檢核警示程序 124: Check Alert Procedure
126:查詢與列印程序 126: Inquiry and printing procedures
130:儲存伺服器 130: Storage server
131:照會案件 131: Note Case
131a:照會日期 131a: Date of note
131b:照會原因 131b: Reason for note
131c:照會對應人員 131c: Note to corresponding personnel
140:檢核警示介面 140: Check Alert Interface
141,142:檢核訊息 141, 142: Check message
150:查詢與列印介面 150: Query and print interface
Claims (6)
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TW110211919U TWM622638U (en) | 2021-10-08 | 2021-10-08 | Notes management platform |
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TW110211919U TWM622638U (en) | 2021-10-08 | 2021-10-08 | Notes management platform |
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TWM622638U true TWM622638U (en) | 2022-01-21 |
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2021
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