TWM617073U - Auxiliary identity verification system - Google Patents

Auxiliary identity verification system Download PDF

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TWM617073U
TWM617073U TW110206777U TW110206777U TWM617073U TW M617073 U TWM617073 U TW M617073U TW 110206777 U TW110206777 U TW 110206777U TW 110206777 U TW110206777 U TW 110206777U TW M617073 U TWM617073 U TW M617073U
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module
terminal device
video
data
client terminal
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TW110206777U
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沈威光
歐陽惠怡
錢珮瑩
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中國信託商業銀行股份有限公司
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Abstract

一種輔助對保系統,適於與一客戶端終端裝置及一銀行端終端裝置互相通訊,該輔助對保系統包含一通訊模組、一儲存模組、一視訊模組、一辨識模組及一人臉影像擷取模組。該辨識模組透過該通訊模組傳送一上傳身分證件請求給該客戶端終端裝置且收到回傳的一身分證件影像資料後令該客戶端終端裝置與該銀行端終端裝置透過該視訊模組進行視訊。該人臉影像擷取模組擷取視訊中的一人臉影像後傳送給該辨識模組,該辨識模組辨識該身分證件影像資料與該儲存模組儲存的一最新身分證件影像資料相符且辨識該人臉影像與該最新身分證件影像資料中的人臉影像相符時,令該視訊持續進行。An auxiliary security system suitable for communicating with a client terminal device and a bank terminal device. The auxiliary security system includes a communication module, a storage module, a video module, an identification module and a person Face image capture module. The identification module sends an identity certificate upload request to the client terminal device through the communication module, and after receiving the returned image data of the identity certificate, the client terminal device and the bank terminal device pass the video module Make a video. The face image capture module captures a face image in the video and sends it to the identification module. The identification module recognizes that the image data of the ID ID matches and recognizes the latest ID ID image data stored in the storage module When the face image matches the face image in the latest identity document image data, the video is allowed to continue.

Description

輔助對保系統Auxiliary protection system

本新型是有關於一種輔助對保系統,特別是指一種輔助對保人員辨識客戶身分資料以進行對保的輔助對保系統。This new model relates to an auxiliary guarantee system, in particular to an auxiliary guarantee system that assists the guarantee personnel to identify the customer's identity data to carry out the guarantee.

「對保」是指銀行確認借款人或保證人本人簽訂借款或保證契約的程序,目前銀行的業務在需要對保時多以行員與客戶面對面進行,但客戶會跨國流動,可能未必在銀行有據點的國家,或者因為傳染病、戰爭等問題造成銀行人員無法前往客戶所在的國家,使得對保無法進行,進而無法提供客戶相關的業務(例如信用貸款、房屋土地貸款或汽機車貸款等)服務。"Guarantee" refers to the process by which the bank confirms that the borrower or guarantor himself signs a loan or guarantee contract. At present, the bank’s business is mostly conducted face-to-face with bankers and customers when the guarantee is required. However, customers will flow across countries and may not necessarily have a presence in the bank. Or because of infectious diseases, wars, etc., bank personnel cannot travel to the country where the customer is located, making the insurance impossible, and thus unable to provide customer-related services (such as credit loans, housing and land loans or automobile loans, etc.).

所幸,隨著科技的演進,人們可以透過視訊軟體達到近似真正面對面的情況,但是,若要採用視訊對保,銀行對保人員只能根據自身眼睛判斷與其視訊的人是否為本人,無法避免銀行對保人員因疲勞或其它困素(例如影像畫質不佳)造成誤判導致他人冒用身分的情形。Fortunately, with the evolution of technology, people can use video software to achieve a real face-to-face situation. However, if you want to use video protection, bank insurance personnel can only judge whether the person they are videoing with is themselves based on their own eyes, and they cannot avoid the bank. Circumstances in which security personnel misjudgment due to fatigue or other factors (such as poor image quality) causing others to fraudulently use their identity.

因此,本新型之目的,即在提供一種能輔助對保人員辨識客戶身分資料的輔助對保系統。Therefore, the purpose of the present invention is to provide an auxiliary security system that can assist security personnel to identify customer identity data.

於是,本新型視訊對保系統,由一銀行端提供,且適於與一使用者的一客戶端終端裝置及該銀行端的一業務人員使用的一銀行端終端裝置互相通訊,該輔助對保系統包含一通訊模組、一儲存模組、一視訊模組、一辨識模組及一人臉影像擷取模組。該通訊模組與該客戶端終端裝置及該銀行端終端裝置透過網路連線,以接收該客戶端終端裝置傳來的一視訊對保請求,該視訊對保請求包含一待驗證客戶資料;Therefore, the new video security system is provided by a bank, and is suitable for communicating with a client terminal device of a user and a bank terminal device used by a business person of the bank. The auxiliary security system It includes a communication module, a storage module, a video module, a recognition module and a face image capture module. The communication module is connected to the client terminal device and the bank terminal device through a network to receive a video security request from the client terminal device, and the video security request includes a client data to be verified;

該儲存模組預存有一客戶資料及與該客戶資料相關的一最新身分證件影像資料;The storage module pre-stores a customer data and a newest identity document image data related to the customer data;

該辨識模組與該通訊模組及該儲存模組電連接,且判斷該通訊模組傳來的該視訊對保請求包含的該待驗證客戶資料與該儲存模組儲存的該客戶資料相符時,該辨識模組透過該通訊模組傳送一上傳身分證件請求給該客戶端終端裝置;且該辨識模組收到該客戶端終端裝置透過該通訊模組傳來的一身分證件影像資料後,該辨識模組令該客戶端終端裝置與該銀行端終端裝置透過該視訊模組開始進行視訊,以使該使用者及該業務人員出現在顯示於該客戶端終端裝置與該銀行端終端裝置的一視訊畫面中;及When the identification module is electrically connected to the communication module and the storage module, and it is determined that the client data to be verified included in the video protection request from the communication module matches the client data stored in the storage module , The identification module sends an identity certificate upload request to the client terminal device through the communication module; and after the identification module receives an identity certificate image data from the client terminal device through the communication module, The identification module enables the client terminal device and the bank terminal device to start video communication through the video module, so that the user and the business person appear on the display on the client terminal device and the bank terminal device In a video screen; and

該一人臉影像擷取模組與該辨識模組電連接且擷取出現在該視訊畫面中之該客戶端終端裝置的該使用者的一人臉影像,並傳送該人臉影像給該辨識模組;該辨識模組辨識該身分證件影像資料與該儲存模組儲存的該最新身分證件影像資料相符且辨識該人臉影像與該最新身分證件影像資料中的人臉影像相符時,令該視訊模組持續讓該銀行端終端裝置與該客戶端終端裝置進行視訊。The face image capturing module is electrically connected to the identification module and captures a face image of the user of the client terminal device in the video frame, and transmits the face image to the identification module; When the identification module recognizes that the identity document image data matches the latest identity document image data stored in the storage module and recognizes that the face image matches the face image in the latest identity document image data, the video module is ordered Continue to allow the bank terminal device and the client terminal device to perform video chat.

在本新型的一些實施態樣中,該儲存模組還預存有一預計視訊時間,且該辨識模組判斷收到的該視訊對保請求中的該待驗證客戶資料與該儲存模組儲存的該客戶資料相符,並判斷接收到該視訊對保請求的時間與該預計視訊時間相符時,才傳送該上傳身分證件請求給該客戶端終端裝置。In some implementation aspects of the present invention, the storage module also prestores an estimated video time, and the identification module determines that the client data to be verified in the received video protection request and the storage module stored When the customer data matches, and it is determined that the time when the video security request is received is consistent with the estimated video time, the upload of the identity certificate request is sent to the client terminal device.

在本新型上述的實施態樣中,該辨識模組判斷該待驗證客戶資料與該客戶資料不相符或接收到該視訊對保請求的時間與該預計視訊時間不相符,該辨識模組透過該通訊模組回傳一拒絕視訊對保通知給該客戶端終端裝置。In the above-mentioned implementation aspect of the present invention, the identification module determines that the customer data to be verified does not match the customer data or the time when the video warranty request is received does not match the expected video time, and the identification module uses the The communication module returns a video security rejection notice to the client terminal device.

在本新型的一些實施態樣中,該辨識模組是根據該身分證件影像資料產生一證件文字資料,並判斷該證件文字資料是否與該最新身分證件影像資料中的文字資料相符。In some implementation aspects of the present invention, the identification module generates a document text data based on the image data of the identity document, and determines whether the document text data is consistent with the text data in the latest identity document image data.

在本新型上述的實施態樣中還適於與一身分證查驗系統互相通訊,且該辨識模組還透過該通訊模組將包含該證件文字資料的一身分證新舊查核請求傳送給該身分證查驗系統;In the above-mentioned implementation aspect of the present invention, it is also suitable for communicating with an identity card verification system, and the identification module also transmits a new and old identity card verification request containing the text data of the document to the identity through the communication module Certificate verification system;

該身分證查驗系統根據該身分證新舊查核請求回傳一查驗結果給該通訊模組,該查驗結果指示該證件文字資料是否與該身分證查驗系統所儲存的該最新身分證件影像資料的文字資料相符。The identity card verification system returns a verification result to the communication module according to the new and old verification request of the identity card, and the verification result indicates whether the document text data is consistent with the text of the latest identity document image data stored in the identity card verification system The information matches.

在本新型的一些實施態樣中,該視訊模組會紀錄整個視訊過程影像而產生一影像紀錄資料並儲存於該儲存模組;In some implementation aspects of the present invention, the video module records the entire video process image to generate an image record data and store it in the storage module;

在本新型上述的實施態樣中,還包含一文件檢核模組,該銀行端收到該客戶端終端裝置的該使用者的一對保文件資料後,該文件檢核模組能檢核該對保文件資料的內容是否被竄改以及檢核該對保文件資料的頁碼是否連號無漏頁。In the above-mentioned implementation aspect of the present invention, a document checking module is also included. After the bank receives a pair of secured document data from the user of the client terminal device, the document checking module can check Whether the content of the document is tampered with, and whether the page number of the document is checked for consecutive numbers and no missing pages.

在本新型上述的實施態樣中,在該客戶端終端裝置傳送該視訊對保請求前,該辨識模組會透過該通訊模組收到該銀行端終端裝置傳來的一預約視訊對保請求,該預約視訊對保請求包含該客戶端終端裝置的該使用者的該客戶資料、該客戶資料相關的該最新身分證件影像資料、及一預約視訊時間;且該辨識模組將該客戶資料及該最新身分證件影像資料儲存於該儲存模組,並將該預約視訊時間作為該預計視訊時間儲存於該儲存模組。In the above-mentioned implementation aspect of the present invention, before the client terminal device transmits the video security request, the identification module will receive an appointment video security request from the bank terminal device through the communication module , The video reservation guarantee request includes the customer data of the user of the client terminal device, the latest ID image data related to the customer data, and a video reservation time; and the identification module includes the customer data and The latest identity certificate image data is stored in the storage module, and the scheduled video time is stored in the storage module as the estimated video time.

在本新型的一些實施態樣中,該通訊模組還適於與該銀行端的一客服人員使用的一客服端終端裝置通訊,且該辨識模組允許該客服端終端裝置藉由該視訊模組與該銀行端終端裝置及該客戶端終端裝置進行視訊,並透過該通訊模組傳送一人臉影像擷取請求給該人臉影像擷取模組,使該人臉影像擷取模組根據該人臉影像擷取請求擷取出現在該視訊畫面中之該客戶端終端裝置的該使用者的該人臉影像並透過該通訊模組傳送給該辨識模組。In some embodiments of the present invention, the communication module is also suitable for communicating with a customer service terminal device used by a customer service staff of the bank, and the identification module allows the customer service terminal device to use the video module Perform video communication with the bank terminal device and the client terminal device, and send a face image capture request to the face image capture module through the communication module, so that the face image capture module is based on the person The face image capture request captures the face image of the user of the client terminal device in the video frame and sends it to the identification module through the communication module.

本新型之功效在於:藉由該辨識模組判斷來自該客戶端終端裝置的該待驗證客戶資料與其預存的該客戶資料相符後,才傳送該上傳身分證件請求給該客戶端終端裝置,具有阻擋非預約使用者的功效,並在接收到該客戶端終端裝置上傳的該身分證件影像資料後,令該客戶端終端裝置與該銀行端終端裝置透過該視訊模組開始進行視訊,並在視訊期間透過該人臉影像擷取模組擷取該使用者的該人臉影像後,辨識該身分證件影像資料與該儲存模組儲存的該最新身分證件影像資料相符且辨識該人臉影像與該最新身分證件影像資料中的人臉影像相符時,令該視訊模組持續讓該銀行端終端裝置與該客戶端終端裝置進行視訊,並產生比對結果後透過該通訊模組傳送給該銀行端終端裝置該業務人員,以此,該業務人員能參考該比對結果確認該使用者是否為本人且提供的證件是否為最新的證件,減少該業務人員因疲勞或其它困素(例如影像畫質不佳)造成誤判導致他人冒用身分的情形。The effect of the present invention is that after the identification module determines that the client data to be verified from the client terminal device is consistent with the pre-stored client data, then the request to upload the identity certificate is sent to the client terminal device, which has blocking The function of a non-reserved user, and after receiving the image data of the identity certificate uploaded by the client terminal device, the client terminal device and the bank terminal device can start video communication through the video module, and during the video session After the facial image of the user is captured through the facial image capturing module, it is recognized that the image data of the ID ID matches the image data of the latest ID stored in the storage module and the facial image is identified as the latest When the face image in the image data of the identity certificate matches, the video module is made to continuously let the bank terminal device and the client terminal device perform video, and the comparison result is generated and then sent to the bank terminal through the communication module Install the business personnel, in this way, the business personnel can refer to the comparison result to confirm whether the user is the user and whether the certificate provided is the latest certificate, so as to reduce the fatigue or other difficulties of the business personnel (such as poor image quality). Good) Circumstances that cause misjudgment and cause others to use their identities.

在本新型被詳細描述之前應當注意:本專利說明書中所述的「電連接」是泛指多個電子設備/裝置/元件之間透過導電材料相連接而達成的有線電連接及/或透過無線通訊技術進行無線信號傳輸的無線電連接。並且,本專利說明書中所述的「電連接」亦泛指兩個電子設備/裝置/元件之間直接相連而形成的「直接電連接」及/或兩個電子設備/裝置/元件之間還透過其他電子設備/裝置/元件相連而形成的「間接電連接」。Before this new model is described in detail, it should be noted that the "electrical connection" mentioned in this patent specification refers to a wired electrical connection and/or wireless connection between multiple electronic devices/devices/components through conductive materials. Communication technology is a radio connection for wireless signal transmission. In addition, the “electrical connection” mentioned in this patent specification also refers to the “direct electrical connection” formed by the direct connection between two electronic equipment/devices/components and/or the “direct electrical connection” between two electronic equipment/devices/components. "Indirect electrical connection" formed by connecting other electronic equipment/devices/components.

參閱圖1所示,是本新型輔助對保系統100的一實施例的一硬體關係示意圖,本實施例的輔助對保系統100由一銀行端提供,且適於與一使用者的一客戶端終端裝置200、該銀行端的一業務人員使用的一銀行端終端裝置300、該銀行端的一客服人員使用的一客服端終端裝置400及一金融聯合徵信中心(JCIC)提供的一身分證查驗系統500互相通訊,在本實施例中,該輔助對保系統100可以是一伺服器,該身分證查驗系統500舉例為「Z21 國民身分證領補換資料查詢驗證系統」,該客戶端終端裝置200及該銀行端終端裝置300舉例為智慧型手機,該客服端終端裝置400舉例為個人電腦,但不以此為限制。1 is a schematic diagram of the hardware relationship of an embodiment of the new auxiliary insurance system 100. The auxiliary insurance system 100 of this embodiment is provided by a bank and is suitable for a customer of a user. Terminal device 200, a bank terminal device 300 used by a business person on the bank side, a customer service terminal device 400 used by a customer service person on the bank side, and an identity card verification provided by a joint financial credit center (JCIC) The systems 500 communicate with each other. In this embodiment, the auxiliary security system 100 can be a server. The identity card verification system 500 is for example the "Z21 National Identity Card Renewal Data Inquiry and Verification System". The client terminal device The bank terminal device 200 and the bank terminal device 300 are exemplified as a smart phone, and the customer service terminal device 400 is exemplified as a personal computer, but it is not limited thereto.

在本實施例中,該輔助對保系統100包含一與該客戶端終端裝置200及該銀行端終端裝置300透過網路連線以接收或傳送資料給該客戶端終端裝置200及該銀行端終端裝置300的通訊模組1、一預存有一客戶資料、一與該客戶資料相關的最新身分證件影像資料及一預計視訊時間的儲存模組2、一用以辨識文字和/或圖像的辨識模組3、一視訊模組4、一用以擷取人臉影像的人臉影像擷取模組5及一用以檢核文件是否漏頁或遭到竄改的文件檢核模組6。In this embodiment, the auxiliary security system 100 includes a network connection with the client terminal device 200 and the bank terminal device 300 to receive or transmit data to the client terminal device 200 and the bank terminal device. The communication module of the device 300 1. A pre-stored customer data, a latest ID image data related to the customer's data, and a storage module for estimated video time 2. A recognition module for recognizing text and/or images Group 3, a video module 4, a face image capturing module 5 for capturing facial images, and a document checking module 6 for checking whether a document has missing pages or has been tampered with.

續參閱圖2A與圖2B,是本新型輔助對保系統執行一種輔助對保方法的一實施例的流程圖,其藉由上述的該輔助對保系統100進行輔助對保以完成視訊對保作業。因此,當該銀行端需要與其客戶(例如上述該使用者)進行視訊對保時,如圖2A步驟S01,首先,該輔助對保系統100的該通訊模組1會接收到該客戶端終端裝置200傳送的一視訊對保請求,該視訊對保請求包含一待驗證客戶資料。在本實施例中,可參閱圖5,該待驗證客戶資料包含例如公司統編、個人身分證字號、姓名及一次性驗證密碼(OTP),但不以此為限制,在本實施例中,該一次性驗證密碼是由該銀行端發送給該客戶端終端裝置200,用以確認該客戶端終端裝置200確實是要參與視訊對保的終端裝置。Continuing to refer to FIGS. 2A and 2B, it is a flowchart of an embodiment of an auxiliary security method executed by the new auxiliary security system, which uses the aforementioned auxiliary security system 100 to perform auxiliary security to complete the video security operation . Therefore, when the bank needs to conduct a video security check with its client (such as the user mentioned above), as shown in step S01 in Figure 2A, first, the communication module 1 of the auxiliary security system 100 will receive the client terminal device A video guarantee request sent by 200 includes a client data to be verified. In this embodiment, referring to FIG. 5, the client information to be verified includes, for example, the company's uniform, personal ID number, name, and one-time verification password (OTP), but it is not limited to this. In this embodiment, The one-time verification password is sent by the bank to the client terminal device 200 to confirm that the client terminal device 200 is indeed a terminal device that wants to participate in video security.

然後,如圖2A步驟S02,該輔助對保系統100的該辨識模組3判斷收到的該視訊對保請求中的該待驗證客戶資料與該儲存模組儲存2的該客戶資料是否相符,並判斷接收到該視訊對保請求的時間與該儲存模組儲存2的預計視訊時間是否相符,若兩者皆是,則接著進行步驟S04,若其中一者為否,如圖2A的步驟S03,該輔助對保系統100的該辨識模組3透過該通訊模組1回傳一拒絕視訊對保通知給該客戶端終端裝置200並結束流程。Then, in step S02 of FIG. 2A, the identification module 3 of the auxiliary security system 100 determines whether the client data to be verified in the received video security request matches the client data stored in the storage module 2. And it is judged whether the time of receiving the video protection request is consistent with the estimated video time stored in the storage module 2. If both are both, then step S04 is performed, if one of them is no, as shown in step S03 of FIG. 2A , The identification module 3 of the auxiliary security system 100 returns a video security rejection notification to the client terminal device 200 through the communication module 1 and ends the process.

接著,如圖2A步驟S04所示,該輔助對保系統100的該辨識模組3透過該通訊模組1傳送一上傳身分證件請求給該客戶端終端裝置200,然後,如圖2A步驟S05,該辨識模組3收到該客戶端終端裝置200透過該通訊模組1傳來的一身分證件影像資料,接著,如圖2A步驟S06,該辨識模組3令該客戶端終端裝置200與該銀行端終端裝置300透過該視訊模組4開始進行視訊,以使該使用者及該業務人員出現在顯示於該客戶端終端裝置200與該銀行端終端裝置300的一視訊畫面中,然後,如圖2B步驟S07,該人臉影像擷取模組5擷取出現在該視訊畫面中之該客戶端終端裝置200的該使用者的一人臉影像,並傳送該人臉影像給該辨識模組3;該辨識模組3辨識該身分證件影像資料與該儲存模組2儲存的該最新身分證件影像資料是否相符且辨識該人臉影像與該最新身分證件影像資料中的人臉影像是否相符,若兩者皆相符,該辨識模組3令該視訊模組4持續讓該銀行端終端裝置300與該客戶端終端裝置200進行視訊,並在圖2B步驟S08中產生指示出證件比對通過及人臉辨識通過的一比對結果並透過該通訊模組1傳送給該比對結果該銀行端終端裝置300,於此同時,該辨識模組3透過該通訊模組1將包含該證件文字資料的一身分證新舊查核請求傳送給該身分證查驗系統。Next, as shown in step S04 in FIG. 2A, the identification module 3 of the auxiliary security system 100 transmits an identity certificate upload request to the client terminal device 200 through the communication module 1, and then, in step S05 in FIG. 2A, The identification module 3 receives the image data of an identity certificate transmitted by the client terminal device 200 through the communication module 1, and then, as shown in step S06 in FIG. 2A, the identification module 3 makes the client terminal device 200 and the The bank terminal device 300 starts video via the video module 4, so that the user and the business person appear in a video screen displayed on the client terminal device 200 and the bank terminal device 300, and then, such as 2B step S07, the face image capturing module 5 captures a face image of the user of the client terminal device 200 currently in the video frame, and transmits the face image to the recognition module 3; The identification module 3 recognizes whether the image data of the identity document matches the image data of the latest identity document stored by the storage module 2 and recognizes whether the face image matches the face image in the image data of the latest identity document. The identification module 3 makes the video module 4 continue to allow the bank terminal device 300 and the client terminal device 200 to perform video, and in step S08 of FIG. A comparison result that has passed through the identification is transmitted to the bank terminal device 300 through the communication module 1. At the same time, the identification module 3 transmits through the communication module 1 a piece of the document text data The new and old verification request of the ID card is sent to the ID card verification system.

補充說明的是,在圖2B步驟S07中,該辨識模組3是根據該身分證件影像資料產生一證件文字資料,並根據該證件文字資料是否與該最新身分證件影像資料中的文字資料相符來判斷該身分證件影像資料與該儲存模組2儲存的該最新身分證件影像資料是否相符的。It is supplemented that in step S07 of Figure 2B, the identification module 3 generates a document text data based on the image data of the identity document, and determines whether the document text data matches the text data in the latest identity document image data. It is determined whether the image data of the identity certificate matches the image data of the latest identity certificate stored by the storage module 2.

然後,如圖2B步驟S09,該身分證查驗系統根據步驟S07的該身分證新舊查核請求回傳一查驗結果給該通訊模組1,該查驗結果指示該證件文字資料是否與該身分證查驗系統所儲存的該最新身分證件影像資料的文字資料相符,接著,如圖2B步驟S10,該辨識模組3透過該通訊模組1將該查驗結果傳送給該銀行端終端裝置300。Then, as shown in step S09 in Figure 2B, the ID verification system returns a verification result to the communication module 1 according to the ID verification request in step S07, and the verification result indicates whether the document text data is verified with the ID The text data of the latest ID image data stored in the system matches, and then, as shown in step S10 in FIG. 2B, the identification module 3 transmits the verification result to the bank terminal device 300 through the communication module 1.

而且,在執行步驟S06~S10期間,該視訊模組4會同步紀錄整個視訊過程影像而在視訊結束時,如圖2B步驟S11,產生一影像紀錄資料並儲存於該儲存模組2。特別需要說明的是,在對保前,銀行端會先將紙本的對保文件寄發給該客戶端終端裝置200的該使用者,該影像紀錄資料紀錄該使用者親簽對保文件的影像,且紀錄該業務人員與該使用者對保期間的談話內容,以確認為客戶本人,非預錄影片。Moreover, during the execution of steps S06 to S10, the video module 4 will synchronously record the entire video process image and at the end of the video, as shown in step S11 of FIG. 2B, an image record data is generated and stored in the storage module 2. In particular, it should be noted that before the guarantee, the bank will first send a paper copy of the guarantee document to the user of the client terminal device 200. The image record data records the user’s personal signature of the guarantee document. Video, and record the conversation between the business person and the user during the warranty period to confirm that it is the customer himself, not a pre-recorded video.

補充說明的是,在本實施例中,該辨識模組3允許該客服端終端裝置400藉由該視訊模組1與該銀行端終端裝置300及該客戶端終端裝置200進行視訊,並透過該通訊模組1傳送一人臉影像擷取請求給該人臉影像擷取模組5,使該人臉影像擷取模組5根據該人臉影像擷取請求擷取出現在該視訊畫面中之該客戶端終端裝置200的該使用者的該人臉影像並透過該通訊模組1傳送給該辨識模組3,但不以此為限制。It is supplemented that, in this embodiment, the identification module 3 allows the customer service terminal device 400 to perform video communication with the bank terminal device 300 and the client terminal device 200 through the video module 1, and through the The communication module 1 sends a face image capture request to the face image capture module 5, so that the face image capture module 5 captures the client currently in the video screen according to the face image capture request The face image of the user of the end terminal device 200 is transmitted to the identification module 3 through the communication module 1, but this is not a limitation.

請參閱圖3,本實施例輔助對保系統還包含一預約視訊對保的程序,在圖2A步驟S01該客戶端終端裝置200傳送該視訊對保請求前,如圖3步驟S301,該辨識模組3會透過該通訊模組1收到該銀行端終端裝置300傳來的一預約視訊對保請求,該預約視訊對保請求包含該客戶端終端裝置200的該使用者的該客戶資料、該客戶資料相關的該最新身分證件影像資料及一預約視訊時間,接著,如圖3步驟S302,該辨識模組3將該客戶資料及該最新身分證件影像資料儲存於該儲存模組2,並將該預約視訊時間作為該預計視訊時間儲存於該儲存模組2。補充說明的是,該使用者透過如傳真、電子郵件、信件或面交等方式將該使用者的身分證件影像資料及該客戶資料給予該業務人員,並與該業務人員敲定該預約視訊時間,在該業務人員接收到該使用者的身分證件影像資料後,會將該身分證件影像資料紀載的該身分證號、領補換代碼、領補換日期、出生年月日、領補換地點等資料拋查「Z21 國民身分證領補換資料查詢驗證系統」,並在確認該使用者的身分證件影像資料為最新的資料後,將該使用者的身分證件影像資料作為該最新身分證件影像資料,若否,則請該使用者再次提供身分證件影像資料。Please refer to FIG. 3, the auxiliary security system of this embodiment also includes a procedure to reserve a video security. Before the client terminal device 200 transmits the video security request in step S01 of FIG. Group 3 will receive a reservation video guarantee request from the bank terminal device 300 through the communication module 1. The reservation video guarantee request includes the customer data of the user of the client terminal device 200, the The latest identity document image data and an appointment video time related to the customer data, and then, as shown in step S302 in Figure 3, the identification module 3 stores the customer data and the latest identity document image data in the storage module 2, and The scheduled video time is stored in the storage module 2 as the estimated video time. It is added that the user gives the user’s ID ID image data and the customer information to the business person through methods such as fax, e-mail, letter or hand in person, and finalizes the appointment video time with the business person. After the business person receives the image data of the user's identity document, the ID number, replacement code, replacement date, date of birth, and replacement location will be recorded in the image data of the identity document Wait for the data to check the "Z21 National ID Card Issuance and Replacement Data Inquiry and Verification System", and after confirming that the user's ID image data is the latest data, the user's ID image data will be used as the latest ID image If not, the user is asked to provide the image data of the identity certificate again.

請參閱圖4,本實施例輔助對保系統還包含一文件檢核的程序,在如圖2A~2B步驟S01~S11後,如圖4步驟S401,該銀行端收到該客戶端終端裝置200的該使用者的一對保文件資料後,如圖4步驟S402,該文件檢核模組6能檢核該對保文件資料的內容是否被竄改以及檢核該對保文件資料的頁碼是否連號無漏頁。具體而言,在本實施例中,該文件檢核模組6透過比對與預先寄送給該使用者的文件資料相同的副本和該使用者親簽文件資料後的對保文件資料來判斷該對保文件資料的內容是否被竄改或漏頁,此外,在本實施例中,該對保文件資料還具有一個一維條碼,該文件檢核模組6可藉由掃描該一維條碼判斷該對保文件資料的內容及其對應申請對保的使用者避免與錯誤的對保文件比對造成誤判,但不以此為限制,此外,在本實施例中,整份文件還具有特殊的打孔,例如孔洞形狀為CTBC的特殊形狀孔洞避免文件遭到抽換。Please refer to Fig. 4, the auxiliary security system of this embodiment also includes a file checking procedure. After steps S01~S11 in Fig. 2A~2B, and step S401 in Fig. 4, the bank receives the client terminal device 200 After the user’s pair of security document data, as shown in step S402 in Figure 4, the document checking module 6 can check whether the content of the pair of security document data has been tampered with and whether the page number of the pair of security document data is connected No. No missing pages. Specifically, in this embodiment, the document checking module 6 judges by comparing the same copy of the document data pre-sent to the user with the document data after the user has signed the document data. Whether the content of the secured document data has been tampered with or missing pages, in addition, in this embodiment, the secured document data also has a one-dimensional bar code, and the document verification module 6 can judge by scanning the one-dimensional bar code The content of the guarantee document and its corresponding application prevent the user of the guarantee from misjudgment by comparing it with the wrong guarantee document, but it is not limited by this. In addition, in this embodiment, the entire document also has special features. Punching, for example, a special shape hole with a hole shape of CTBC to avoid file swapping.

綜上所述,上述實施例藉由該辨識模組3判斷來自該客戶端終端裝置200的該待驗證客戶資料與其預存的該客戶資料相符後,才傳送該上傳身分證件請求給該客戶端終端裝置200,具有阻擋非預約使用者的功效,並在接收到該客戶端終端裝置200上傳的該身分證件影像資料後,令該客戶端終端裝置200與該銀行端終端裝置300透過該視訊模組4開始進行視訊,並在視訊期間透過該人臉影像擷取模組5擷取該使用者的該人臉影像後,辨識該身分證件影像資料與該儲存模組2儲存的該最新身分證件影像資料相符且辨識該人臉影像與該最新身分證件影像資料中的人臉影像相符時,令該視訊模組持續讓該銀行端終端裝置300與該客戶端終端裝置200進行視訊,並產生比對結果後透過該通訊模組1傳送給該銀行端終端裝置300該業務人員,以此,該業務人員能參考該比對結果確認該使用者是否為本人且提供的證件是否為最新的證件,減少該業務人員因疲勞或其它困素(例如影像畫質不佳)造成誤判導致他人冒用身分的情形,而達到本新型的功效與目的。To sum up, the above embodiment uses the identification module 3 to determine that the client data to be verified from the client terminal device 200 is consistent with the pre-stored client data, and then transmits the identity certificate upload request to the client terminal. The device 200 has the function of blocking non-reserved users, and after receiving the image data of the identity certificate uploaded by the client terminal device 200, the client terminal device 200 and the bank terminal device 300 are allowed to pass through the video module 4Start the video, and after capturing the face image of the user through the face image capturing module 5 during the video, identify the ID ID image data and the latest ID ID image stored by the storage module 2 When the data matches and it is recognized that the face image matches the face image in the latest ID document image data, the video module is made to continue to allow the bank terminal device 300 and the client terminal device 200 to perform video communication and generate a comparison The result is then transmitted to the bank terminal device 300 through the communication module 1 to the business person, so that the business person can refer to the comparison result to confirm whether the user is the user and whether the certificate provided is the latest certificate. The business personnel may misjudgment due to fatigue or other factors (such as poor image quality) causing others to fraudulently use their identity, thereby achieving the effect and purpose of the present invention.

惟以上所述者,僅為本新型之實施例而已,當不能以此限定本新型實施之範圍,凡是依本新型申請專利範圍及專利說明書內容所作之簡單的等效變化與修飾,皆仍屬本新型專利涵蓋之範圍內。However, the above are only examples of the present model, and should not be used to limit the scope of implementation of the present model, all simple equivalent changes and modifications made in accordance with the patent scope of the present model application and the contents of the patent specification still belong to This new patent covers the scope.

1:通訊模組 2:儲存模組 3:視訊模組 4:辨識模組 5:人臉影像擷取模組 6:文件檢核模組 100:輔助對保系統 200:客戶端終端裝置 300:銀行端終端裝置 400:客服端終端裝置 500:身分證查驗系統 S01~S11:步驟 S301~S302:步驟 S401~S402:步驟 1: Communication module 2: Storage module 3: Video module 4: Identification module 5: Face image capture module 6: Document review module 100: Auxiliary protection system 200: Client terminal device 300: Bank terminal device 400: Customer service terminal device 500: Identity card verification system S01~S11: steps S301~S302: steps S401~S402: steps

本新型之其他的特徵及功效,將於參照圖式的實施方式中清楚地呈現,其中: 圖1顯示本新型輔助對保系統的一實施例的一硬體關係示意圖; 圖2A~2B是本新型輔助對保系統執行一種輔助對保方法的一實施例的一流程圖; 圖3是圖2的該實施例的一預約視訊對保程序的一流程圖; 圖4是圖2的該實施例的一文件檢核程序的一流程圖;及 圖5是圖2的該實施例的一客戶端終端裝置顯示介面的一示意圖。 The other features and effects of the present invention will be clearly presented in the embodiments with reference to the drawings, among which: Figure 1 shows a schematic diagram of a hardware relationship of an embodiment of the new auxiliary protection system; 2A~2B are a flowchart of an embodiment of an auxiliary safeguard method executed by the new auxiliary safeguard system; FIG. 3 is a flowchart of an appointment video guarantee procedure of the embodiment of FIG. 2; FIG. FIG. 4 is a flowchart of a file checking procedure of the embodiment of FIG. 2; and FIG. 5 is a schematic diagram of a display interface of a client terminal device of the embodiment of FIG. 2.

1:通訊模組 1: Communication module

2:儲存模組 2: Storage module

3:視訊模組 3: Video module

4:辨識模組 4: Identification module

5:人臉影像擷取模組 5: Face image capture module

6:文件檢核模組 6: Document review module

100:輔助對保系統 100: Auxiliary protection system

200:客戶端終端裝置 200: Client terminal device

300:銀行端終端裝置 300: Bank terminal device

400:客服端終端裝置 400: Customer service terminal device

500:身分證查驗系統 500: Identity card verification system

Claims (9)

一種輔助對保系統,由一銀行端提供,且適於與一使用者的一客戶端終端裝置及該銀行端的一業務人員使用的一銀行端終端裝置互相通訊;該輔助對保系統包含: 一通訊模組,其與該客戶端終端裝置及該銀行端終端裝置透過網路連線,以接收該客戶端終端裝置傳來的一視訊對保請求,該視訊對保請求包含一待驗證客戶資料; 一儲存模組,其中預存有一客戶資料及與該客戶資料相關的一最新身分證件影像資料; 一視訊模組; 一辨識模組,其與該通訊模組及該儲存模組電連接,且判斷該通訊模組傳來的該視訊對保請求包含的該待驗證客戶資料與該儲存模組儲存的該客戶資料相符時,該辨識模組透過該通訊模組傳送一上傳身分證件請求給該客戶端終端裝置;且該辨識模組收到該客戶端終端裝置透過該通訊模組傳來的一身分證件影像資料後,該辨識模組令該客戶端終端裝置與該銀行端終端裝置透過該視訊模組開始進行視訊,以使該使用者及該業務人員出現在顯示於該客戶端終端裝置與該銀行端終端裝置的一視訊畫面中;及 一人臉影像擷取模組,其與該辨識模組電連接且擷取出現在該視訊畫面中之該客戶端終端裝置的該使用者的一人臉影像,並傳送該人臉影像給該辨識模組;該辨識模組辨識該身分證件影像資料與該儲存模組儲存的該最新身分證件影像資料相符且辨識該人臉影像與該最新身分證件影像資料中的人臉影像相符時,令該視訊模組持續讓該銀行端終端裝置與該客戶端終端裝置進行視訊。 An auxiliary guarantee system is provided by a bank and is suitable for communicating with a client terminal device of a user and a bank terminal device used by a business person of the bank; the auxiliary guarantee system includes: A communication module connected to the client terminal device and the bank terminal device via a network to receive a video security request from the client terminal device. The video security request includes a client to be verified material; A storage module, in which a customer data and a newest ID document image data related to the customer data are pre-stored; A video module; An identification module, which is electrically connected to the communication module and the storage module, and determines the client data to be verified included in the video protection request from the communication module and the client data stored in the storage module When they match, the identification module sends an identity document upload request to the client terminal device through the communication module; and the identification module receives an identity document image data from the client terminal device through the communication module Then, the identification module causes the client terminal device and the bank terminal device to start video communication through the video module, so that the user and the business person appear on the display on the client terminal device and the bank terminal device. In a video screen of the device; and A face image capture module, which is electrically connected to the recognition module and captures a face image of the user of the client terminal device in the video screen, and transmits the face image to the recognition module ; When the identification module recognizes that the image data of the identity document matches the latest identity document image data stored by the storage module and recognizes that the face image matches the face image in the latest identity document image data, make the video module The group continues to allow the bank terminal device and the client terminal device to perform video chat. 如請求項1所述的輔助對保系統,其中,該儲存模組還預存有一預計視訊時間,且該辨識模組判斷收到的該視訊對保請求中的該待驗證客戶資料與該儲存模組儲存的該客戶資料相符,並判斷接收到該視訊對保請求的時間與該預計視訊時間相符時,才傳送該上傳身分證件請求給該客戶端終端裝置。The auxiliary security system according to claim 1, wherein the storage module also prestores an estimated video time, and the identification module determines that the client data to be verified in the received video security request and the storage module The group stores the customer data that matches, and determines that the time when the video warranty request is received is consistent with the estimated video time, then transmits the identity certificate upload request to the client terminal device. 如請求項2所述的輔助對保系統,其中,該辨識模組判斷該待驗證客戶資料與該客戶資料不相符或接收到該視訊對保請求的時間與該預計視訊時間不相符,該辨識模組透過該通訊模組回傳一拒絕視訊對保通知給該客戶端終端裝置。The auxiliary security system according to claim 2, wherein the identification module determines that the client data to be verified does not match the customer data or the time of receiving the video security request does not match the estimated video time, the identification The module returns a video security rejection notice to the client terminal device through the communication module. 如請求項1所述的輔助對保系統,其中,該辨識模組是根據該身分證件影像資料產生一證件文字資料,並判斷該證件文字資料是否與該最新身分證件影像資料中的文字資料相符。The auxiliary security system according to claim 1, wherein the identification module generates a document text data based on the image data of the identity document, and determines whether the document text data is consistent with the text data in the latest identity document image data . 如請求項4所述的輔助對保系統,還適於與一身分證查驗系統互相通訊,且該辨識模組還透過該通訊模組將包含該證件文字資料的一身分證新舊查核請求傳送給該身分證查驗系統; 該身分證查驗系統根據該身分證新舊查核請求回傳一查驗結果給該通訊模組,該查驗結果指示該證件文字資料是否與該身分證查驗系統所儲存的該最新身分證件影像資料的文字資料相符。 The auxiliary security system as described in claim 4 is also suitable for communicating with an identity card verification system, and the identification module also transmits a new and old verification request for an identity card containing the text data of the document through the communication module Give the ID card verification system; The identity card verification system returns a verification result to the communication module according to the new and old verification request of the identity card, and the verification result indicates whether the document text data is consistent with the text of the latest identity document image data stored in the identity card verification system The information matches. 如請求項1所述的輔助對保系統,其中,該視訊模組會紀錄整個視訊過程影像而產生一影像紀錄資料並儲存於該儲存模組。According to the auxiliary protection system of claim 1, wherein the video module records the entire video process image to generate an image record data and store it in the storage module. 如請求項6所述的輔助對保系統,還包含一文件檢核模組,該銀行端收到該客戶端終端裝置的該使用者的一對保文件資料後,該文件檢核模組能檢核該對保文件資料的內容是否被竄改以及檢核該對保文件資料的頁碼是否連號無漏頁。As described in claim 6, the auxiliary security system further includes a document verification module. After the bank receives a pair of security document data from the user of the client terminal device, the document verification module can Check whether the content of the guarantee document has been tampered with and whether the page number of the guarantee document has no missing pages. 如請求項2所述的輔助對保系統,其中,在該客戶端終端裝置傳送該視訊對保請求前,該辨識模組會透過該通訊模組收到該銀行端終端裝置傳來的一預約視訊對保請求,該預約視訊對保請求包含該客戶端終端裝置的該使用者的該客戶資料、該客戶資料相關的該最新身分證件影像資料、及一預約視訊時間;且該辨識模組將該客戶資料及該最新身分證件影像資料儲存於該儲存模組,並將該預約視訊時間作為該預計視訊時間儲存於該儲存模組。The auxiliary security system according to claim 2, wherein, before the client terminal device transmits the video security request, the identification module receives an appointment from the bank terminal device through the communication module Video security request, the video security reservation request includes the customer data of the user of the client terminal device, the latest ID image data related to the customer data, and an appointment video time; and the identification module will The customer data and the latest identity certificate image data are stored in the storage module, and the scheduled video time is stored in the storage module as the estimated video time. 如請求項1所述的輔助對保系統,其中,該通訊模組還適於與該銀行端的一客服人員使用的一客服端終端裝置通訊,且該辨識模組允許該客服端終端裝置藉由該視訊模組與該銀行端終端裝置及該客戶端終端裝置進行視訊,並透過該通訊模組傳送一人臉影像擷取請求給該人臉影像擷取模組,使該人臉影像擷取模組根據該人臉影像擷取請求擷取出現在該視訊畫面中之該客戶端終端裝置的該使用者的該人臉影像並透過該通訊模組傳送給該辨識模組。The auxiliary security system according to claim 1, wherein the communication module is further adapted to communicate with a customer service terminal device used by a customer service staff of the bank, and the identification module allows the customer service terminal device to use The video module performs video communication with the bank terminal device and the client terminal device, and sends a face image capture request to the face image capture module through the communication module to make the face image capture module The group captures the face image of the user of the client terminal device in the video frame according to the face image capture request and transmits it to the identification module through the communication module.
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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
TWI820432B (en) * 2021-06-11 2023-11-01 中國信託商業銀行股份有限公司 Auxiliary guarantee system and method thereof

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
TWI820432B (en) * 2021-06-11 2023-11-01 中國信託商業銀行股份有限公司 Auxiliary guarantee system and method thereof

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