TWM612409U - Cross-platform personalized service system - Google Patents

Abstract

This application proposes a cross-platform personalized service system, which includes a personalized service server and a sales end system. The personalized service server is used to provide a personalized setting information based on an identity information, the identity information corresponding to a user, the The sales end system communicates with the personalized service server to receive the personalized setting information and display the personalized role corresponding to the personalized setting information.

Description

Cross-platform personalized service system

This application is related to a service system, especially a cross-platform personalized service system.

Physical channels are widely present in users' daily lives. They are not only used as a field for product display and purchase, but also facilitate users' lives by providing various convenient services.

With more and more similar service providers, users have more and more diversified options, and even the physical channels of different service providers live next to each other. Therefore, in order to increase the willingness of users to consume, various physical channel service providers have actively improved the service environment and service methods to increase user utilization. For example, each physical channel service provider has proposed exclusive shopping feedback services.

Generally speaking, when a user makes a purchase on a physical channel, the teller will operate the point-of-sale device to log in to the user's identity information, and record the user's shopping information accordingly, so as to facilitate the provision of shopping feedback services after the conditions are met. However, in the conventional method, the user must quickly confirm whether the identity information is correct by using a string when the teller logs in the identity information. However, this will easily cause the user to make a mistake in judgment, resulting in the loss of accumulated shopping information, and the user has Poor user experience.

Therefore, based on the above-mentioned problems in the prior art, it is indeed necessary to propose a better solution.

In view of the above-mentioned shortcomings of the prior art, the main purpose of this application is to provide a cross-platform personalized service system, which binds and synchronizes the personalized setting information for setting a humanized role with the identity information of a user. When shopping through physical channels, the point-of-sale device can obtain personalized setting information corresponding to the user's identity information, and provide the personalized role, so that the user can quickly confirm the identity information with the personalized role, thereby enhancing the convenience of information identification Performance and efficiency, and enable users to have a better experience.

To achieve the above purpose, the main technical means adopted by this application is to propose a cross-platform personalized service system, which includes a personalized service server and a sales end system. The personalized service server is used to provide a person based on an identity information. Personalized setting information. The identity information corresponds to a user. The sales end system communicates with the personalized service server to receive the personalized setting information and display the personalized role corresponding to the personalized setting information.

With the above structure, when the user is shopping for the physical goods, the sales end system can display the personalized role corresponding to the user's identity information, so that the user can quickly confirm the identity information through the personalized role displayed by the sales end system , So as to improve the convenience and efficiency of information recognition, and enable users to have a better experience.

For an embodiment of the cross-platform personalization service system of the present application, please refer to FIG. 1, which includes a personalization service server 100 and a sales end system 200. The personalization service server 100 and the sales end system 200 pass through The Internet 1 communication connection, wherein the sales end system 200 is used for requesting the personalized setting information corresponding to the identity information from the personalized service server 100 based on an identity information, and the personalized service server 100 is based on the received The identity information provides corresponding personalized setting information to the sales end system 200, and the sales end system 200 can generate and display the corresponding personalized character according to a paper doll system based on the personalized setting information.

The personalized service server 100 at least includes a personalized service module 110 and a personalized information database 120. The personalized service module 110 is used to receive a control command sent by a client device to execute an application to generate the corresponding personalized setting information, and the personalized setting information is used to generate the character appearance of the personalized character, by Therefore, the user can edit the personalized setting information on the client device, so that the appearance of the personalized character changes according to the personalized setting information, for example, changing settings such as hairstyle, clothing, accessories, etc. The personalized information database 120 is used for storing the personalized setting information in the personalized service server 100 based on the user's identity information, so that the personalized setting information can be extracted or updated based on the identity information.

In this embodiment, the personalized service module 110 can be implemented by the paper doll system.

In this embodiment, the personalized setting information includes the appearance object of the personalized character, for example, including a hairstyle, a face shape, a facial features, a clothing, at least one accessory, etc., and the application is not limited thereto.

In this embodiment, the application program is a service program corresponding to the sales end system 200, and this application is not limited thereto.

In one embodiment, the personalized service server 100 can be implemented by one or more server hosts and/or a cloud server, and the application is not limited thereto.

In one embodiment, the client device is, for example, an electronic device such as a smart phone, a tablet computer, etc., and this application is not limited thereto.

The point-of-sale system 200 includes a point-of-sale electronic device 210 and a user data server 220. The point-of-sale electronic device 210 is disposed on a physical channel and communicates with the user data server 220 and the personalized service server 100 through the Internet. The network 1 communication connection, wherein the point-of-sale electronic device 210 is used to receive the user's identity verification information, and provide the identity verification information to the user data server 220 for verification. After the identity verification information is verified, the point-of-sale electronic device 210 can request the personalized service server 100 corresponding to the personalized setting information according to the user’s identity information stored in the user data server 220, and receive The personalized setting information of, the character appearance of the personalized character is set by the paper doll system, and the personalized character with the appearance of the character is displayed.

In one embodiment, the point of sale electronic device 210 is, for example, a Point of Sale (POS) or an interactive information service station, and this application is not limited thereto.

In one embodiment, the identity verification information is a teller or telephone information or identity verification number entered by the user at the point of sale terminal or the interactive information service station, and this application is not limited by this.

The user data server 220 includes at least a user database 221 for storing and controlling the personal information created and stored by multiple users in the user data server 220. The personal information includes at least the identity information. The identity information is Telephone information or identity verification number, whereby the user data server 220 can compare the received identity verification information with the stored identity information to confirm whether the user is a registered user.

Therefore, when the user makes the point-of-sale electronic device 210 receive the identity verification information on the physical channel, the point-of-sale electronic device 210 sends the identity verification information to the user data server 220 for identity verification, and passes After verification, the user's identity information stored in the user data server 220 is obtained. The point-of-sale electronic device 210 requests the personalization setting information corresponding to the identity information from the personalization service server 100 using the identity information, and generates and displays the character appearance according to the received personalization setting information. A personalized role, where the personalized role is the same as the personalized role set by the user in the application. Therefore, the user can quickly identify and confirm the identity information of the personalized character displayed by the electronic device 210 at the point of sale, thereby improving the convenience and efficiency of information identification. With the display of the personalized character, the user can not only You can watch your own personalized roles on different platforms, and you can also refer to other users' personalized roles, which will further enhance the user’s interest in the physical channel, so that the user has a better experience.

For another embodiment of the cross-platform personalized service system of the present application, please refer to FIG. 2. The difference between FIG. 2 and FIG. 1 is that the point-of-sale electronic device 210 is connected to the user data server through an Internet 2器220.

In this embodiment, the point-of-sale electronic device 210 is used to receive the user's identity verification information, and provide the identity verification information to the user data server 220 for verification. After the identity verification information is verified, the point-of-sale electronic device 210 displays the personalized character with the appearance of the character.

Further, in one embodiment, the point-of-sale electronic device 210 receives the personalized setting information provided by the user data server 220, and uses the paper doll system to set the appearance of the character according to the received personalized setting information , And display the personalized character with the appearance of the character.

Further, in one embodiment, the point-of-sale electronic device 210 receives the personalized character information with the appearance of the character provided by the user data server 220 to display the personalized character.

In the embodiment of FIG. 2, the user database server 220 is configured to request at least one personalized setting information corresponding to the personalized service server 100 according to the stored at least one identity information, so that the personalized service server 100 is located The stored at least one personalized setting information is synchronously stored in the user database 221 of the user database server 220.

In this way, the existing sales end system 200 can realize the cross-platform personalized service system of the present application without changing the configuration, and enhance the convenience of building a cross-platform personalized service system.

Please refer to FIG. 3. In the embodiment of FIG. 3, the point-of-sale electronic device 210 can be further electrically connected to an external display 230, and the external display 230 can be flexibly disposed in the physical path, wherein the external display 230 is used to display the personalized role, so that other users in the physical channel can watch the personalized role of the user when the user uses the service of the physical channel.

In one embodiment, the external display 230 is, for example, a television device or a display device, and the application is not limited thereto.

Please refer to FIG. 4, which is an example of the point-of-sale electronic device 210 displaying the personalized character. When the user conducts a payment checkout at the counter of the physical channel, the teller can input the user's identity verification information to make the point-of-sale electronic device 210 display the personalized role corresponding to the user, as indicated by the symbol X In this way, the user can improve the convenience and efficiency of information recognition through the personalized role, and through the display of the personalized role, the user’s interest in the physical channel can be enhanced, so that the user has a better experience .

From the above-mentioned preferred embodiments and application methods of the present invention, an operating method of a cross-platform personalized service system can be summarized. As shown in Fig. 5, the method includes the following steps:

Step S510: Make a personalized service server 100 provide a personalized setting information based on an identity information. The personalized service server 100 reads the personalized setting information corresponding to the identity information according to the identity information provided by a sales end system 200, and provides the personalized setting information to the sales end system 200.

Step S520: Make the sales end system 200 receive the personalized setting information, and display the personalized role corresponding to the personalized setting information.

Further, please refer to FIG. 6, where, in an embodiment, the step S520 further includes the following steps:

Step S521: Provide the personalized setting information to the user data server 220 of the sales end system 200.

Step S522: The user data server causes the point-of-sale electronic device 210 of the point-of-sale system 200 to display the personalized role corresponding to the personalized setting information.

Further, please refer to FIG. 7, where, in one embodiment, the step S520 further includes the following steps:

Step S523: Provide the personalized setting information to the point-of-sale electronic device 210.

Step S524: The point-of-sale electronic device 210 displays a personalized role corresponding to the personalized setting information.

Please refer to FIG. 8. Before step S510, the operating method of the cross-platform personalization service system may further include the following steps:

Step S610: Receive a control command from a user device.

Step S620: Generate the personalized setting information. The personalized service server 100 generates the corresponding personalized setting information according to the control command to set the character appearance of the personalized character, and stores the personalized setting information according to the identity information of the user.

In summary, with the cross-platform personalized service system of this application, when a user is shopping for the physical goods, the sales end system can display the personalized role corresponding to the user’s identity information, so that the user can quickly use the sales The personalized role displayed by the end system confirms the identity information, thereby enhancing the convenience and efficiency of information identification, and enabling users to have a better experience.

1, 2: Internet 100: Personalized service server 110: Personalized Service Module 120: Personalized Information Database 200: point-of-sale system 210: Point-of-sale electronics 220: User Data Server 221: User Database 230: external monitor X: area S510, S520, S521, S522, S523, S524, S610, S620: steps

Fig. 1 is a schematic diagram of a cross-platform personalized service system according to an embodiment of the present application; Figure 2 is a schematic diagram of a cross-platform personalized service system according to an embodiment of the present application; Figure 3 is a schematic diagram of a cross-platform personalized service system according to an embodiment of the present application; Figure 4 is a schematic diagram of a personalized role according to an embodiment of the present application; FIG. 5 is a schematic diagram 1 of the steps of the operation method according to the embodiment of the present application; 6 is a schematic diagram of the second step of the operation method according to the embodiment of the present application; FIG. 7 is a schematic diagram of the third step of the operation method according to the embodiment of the present application; and FIG. 8 is a fourth step diagram of the operation method according to the embodiment of the present application.

1: Internet

100: Personalized service server

110: Personalized Service Module

120: Personalized Information Database

200: point-of-sale system

210: Point-of-sale electronics

220: User Data Server

221: User Database

Claims (8)

A cross-platform personalized service system, which includes: A personalized service server for providing a personalized setting information based on an identity information, the identity information corresponding to a user; and A sales end system communicates with the personalized service server to receive the personalized setting information and display the personalized role corresponding to the personalized setting information. The cross-platform personalization service system according to claim 1, wherein the personalization service server includes a personalization service module, and the personalization service module is used to receive a control command sent by a client device to generate a corresponding The personalized setting information for. The cross-platform personalized service system according to claim 1, wherein the sales end system includes: A point-of-sale electronic device for receiving an identity verification information and displaying the personalized role; and A user data server is communicatively connected with the electronic device at the point of sale. The cross-platform personalized service system according to claim 3, wherein the user data server is used to store a plurality of personalized setting information, and the point-of-sale electronic device displays according to one of the personalized setting information Corresponding personalized role. The cross-platform personalized service system according to claim 3, wherein the point-of-sale electronic device displays the corresponding personalized role according to the received personalized setting information. The cross-platform personalized service system according to claim 3, wherein the point-of-sale electronic device is a point-of-sale terminal or an interactive information service station. The cross-platform personalized service system as described in claim 1, wherein the identity information is a phone number or an identity verification number. The cross-platform personalization service system according to claim 1, wherein the personalization setting information includes appearance objects of the personalization character, including information such as a hairstyle, a face shape, a facial features, a clothing, and at least one accessory.

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