TWM591213U - Auxiliary device for merchandising based on image recognition - Google Patents

Auxiliary device for merchandising based on image recognition Download PDF

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Publication number
TWM591213U
TWM591213U TW108210723U TW108210723U TWM591213U TW M591213 U TWM591213 U TW M591213U TW 108210723 U TW108210723 U TW 108210723U TW 108210723 U TW108210723 U TW 108210723U TW M591213 U TWM591213 U TW M591213U
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image
accessory
processing module
information
financial
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TW108210723U
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張芷瑜
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華南商業銀行股份有限公司
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一種基於影像辨識的商品推銷輔助裝置,包含攝像機、資料庫及處理模組。攝像機用以取得目標影像。資料庫用於儲存多個金融商品資訊及多個配件圖像資訊。處理模組電性連接攝像機與資料庫,處理模組用以從目標影像取得一組生物特徵,且根據該組生物特徵產生潛在金融需求資訊,處理模組更用以從目標影像中擷取配件的影像,且根據配件的影像所具有的一或多個配件特徵及該些配件圖像資訊預估該配件的價值,據以產生預估收入區間資訊,處理模組根據潛在金融需求資訊及預估收入區間資訊在資料庫搜尋並輸出該些金融商品資訊中的一或多個金融商品資訊。A commodity sales assistant device based on image recognition includes a camera, a database and a processing module. The camera is used to obtain the target image. The database is used to store multiple financial commodity information and multiple accessory image information. The processing module is electrically connected to the camera and the database. The processing module is used to obtain a set of biometrics from the target image and generate potential financial demand information based on the set of biometrics. The processing module is further used to extract accessories from the target image Image, and the value of the accessory is estimated based on one or more accessory features of the accessory image and the image information of the accessory, based on which the estimated income interval information is generated, and the processing module is based on the potential financial demand information and the estimated The estimated income interval information searches and outputs one or more financial commodity information among the financial commodity information in the database.

Description

基於影像辨識的商品推銷輔助裝置Auxiliary device for merchandising based on image recognition

本新型係關於一種基於影像辨識的商品推銷輔助裝置,特別是一種應用生物與配件影像辨識的商品推銷輔助裝置。The present invention relates to an auxiliary device for merchandising based on image recognition, in particular to an auxiliary device for merchandising using image recognition of biological and accessories.

隨著金融業市場競爭越趨激烈,各家銀行總希望旗下員工可以大力向客戶推銷金融商品,例如信用卡、現金卡、存放款、期貨、基金等,以期擴展自家公司的業務並提升營運狀況。As the competition in the financial industry market becomes fiercer, banks always hope that their employees can vigorously promote financial products, such as credit cards, cash cards, deposits, futures, funds, etc., with a view to expanding their own businesses and improving their operating conditions.

然而,一般來說,當銀行櫃員服務陌生客戶時,往往僅能依賴個人經驗初步判斷該名陌生客戶的收入能力與需求,並無法在短暫的櫃位服務時間內透過多元影像分析正確地掌握該名陌生客戶的屬性,進而導致失去推銷自家金融商品的機會。因此,在此領域中,係需要一種高準度的多元影像分析可以輔助櫃員快速了解客戶屬性並對應地推薦適合的金融商品的裝置。However, in general, when a bank teller serves an unfamiliar customer, it often can only rely on personal experience to initially determine the unfamiliar customer's earning capacity and demand, and cannot accurately grasp the information through multiple image analysis within a short counter service time. The property of a stranger customer, which in turn leads to the loss of the opportunity to sell their financial products. Therefore, in this field, there is a need for a highly accurate multivariate image analysis device that can assist tellers to quickly understand customer attributes and recommend appropriate financial products accordingly.

本新型提出一種基於影像辨識的商品推銷輔助裝置,透過人物的生物特徵影像辨識及其所配帶之配件影像辨識,綜合判斷該名人物的屬性,進而及時地推薦適合的金融商品。The present invention proposes a commodity marketing auxiliary device based on image recognition, which comprehensively judges the character's attributes through the character's biometric image recognition and the accessory image recognition, and then promptly recommends suitable financial products.

依據本新型之一實施例揭露一種基於影像辨識的商品推銷輔助裝置,包含攝像機、資料庫及處理模組。攝像機用以取得目標影像。資料庫用於儲存多個金融商品資訊及多個配件圖像資訊。處理模組連接攝像機與資料庫,處理模組用以從目標影像取得一組生物特徵,且根據該組生物特徵產生潛在金融需求資訊,處理模組更用以從目標影像中擷取配件的影像,且根據配件的影像所具有的一或多個配件特徵及該些配件圖像資訊預估該配件的價值,據以產生預估收入區間資訊,處理模組根據潛在金融需求資訊及預估收入區間資訊在資料庫搜尋並輸出該些金融商品資訊中的一或多個金融商品資訊。According to an embodiment of the present invention, an auxiliary device for merchandising based on image recognition is disclosed, which includes a camera, a database and a processing module. The camera is used to obtain the target image. The database is used to store multiple financial commodity information and multiple accessory image information. The processing module is connected to the camera and the database. The processing module is used to obtain a set of biometrics from the target image and generate potential financial demand information based on the set of biometrics. The processing module is further used to capture the image of the accessory from the target image , And estimate the value of the accessory based on the feature or features of the accessory’s image and the image information of the accessory, to generate estimated revenue interval information based on it, and the processing module based on the potential financial demand information and estimated revenue The interval information searches and outputs one or more financial commodity information in the financial commodity information in the database.

綜上所述,在本新型提出的基於影像辨識的商品推銷輔助裝置中,係先透過人物的臉部影像辨識取得生物特徵,並根據生物特徵分析客戶的潛在金融需求,再藉由配件影像的辨識取得配件特徵,並根據配件特徵評估客戶所配戴的配件價值判斷客戶的收入區間,進而綜合以上兩者條件來判斷客戶屬性,以利櫃員可及時地在有限的櫃位服務時間內推薦適合該名客戶的金融商品,如此可有效地提升金融商品推薦成功的機率。In summary, in the merchandising assistant device based on image recognition proposed by the new model, the biometrics are obtained through facial image recognition of the person, and the potential financial needs of the customer are analyzed according to the biometrics. Identify and obtain the characteristics of accessories, and evaluate the value of accessories worn by customers based on the characteristics of accessories to determine the customer's income range, and then combine the above two conditions to determine the attributes of customers, so that the teller can promptly recommend suitable for the limited counter service time The customer's financial products can effectively increase the probability of successful financial product recommendation.

以上之關於本揭露內容之說明及以下之實施方式之說明係用以示範與解釋本新型之精神與原理,並且提供本新型之專利申請範圍更進一步之解釋。The above description of the content of the disclosure and the following description of the embodiments are used to demonstrate and explain the spirit and principle of the new model, and provide a further explanation of the patent application scope of the new model.

以下在實施方式中詳細敘述本新型之詳細特徵以及優點,其內容足以使任何熟習相關技藝者了解本新型之技術內容並據以實施,且根據本說明書所揭露之內容、申請專利範圍及圖式,任何熟習相關技藝者可輕易地理解本新型相關之目的及優點。以下之實施例係進一步詳細說明本新型之觀點,但非以任何觀點限制本新型之範疇。The following describes in detail the detailed features and advantages of the new model in the embodiments. Its content is sufficient for any person skilled in the relevant art to understand and implement the technical content of the new model, and according to the contents disclosed in this specification, the scope of patent application and the drawings Anyone who is familiar with related skills can easily understand the purpose and advantages of this new type. The following examples further illustrate the point of view of the novel, but do not limit the scope of the novel with any point of view.

請參照圖1,圖1係依據本新型之一實施例所繪示的基於影像辨識的商品推銷輔助裝置的功能方塊圖。如圖1所示,商品推銷輔助裝置1包含攝像機10、資料庫11及處理模組12。攝像機10具有攝像主機且外接有一或多個攝像鏡頭(圖中未示)供用以拍攝一人物取得目標影像,且此目標影像會被回傳到攝像機10內的主機,其中所述的目標影像例如係銀行客戶的影像。資料庫11用於儲存多個金融商品資訊。實務上,資料庫11係被建立在本裝置的記憶體或儲存單元中,資料庫11可儲存各種類的金融商品資訊,例如信用卡、現金卡、存放款、期貨、基金、股票、債券等資訊。Please refer to FIG. 1. FIG. 1 is a functional block diagram of an image recognition-based product sales assistant device according to an embodiment of the present invention. As shown in FIG. 1, the product sales support device 1 includes a camera 10, a database 11 and a processing module 12. The camera 10 has a camera host and is externally connected with one or more camera lenses (not shown) for capturing a person to obtain a target image, and the target image is returned to the host in the camera 10, where the target image is, for example Images of bank customers. The database 11 is used to store multiple financial commodity information. In practice, the database 11 is built in the memory or storage unit of the device. The database 11 can store various types of financial commodity information, such as credit cards, cash cards, deposits, futures, funds, stocks, bonds, etc. .

處理模組12連接攝像機10與資料庫11,處理模組12用以從攝像機10所拍攝的目標影像(例如銀行客戶)中取得一組生物特徵,所述的生物特徵包含客戶的頭髮狀態、皮膚狀態、臉部五官狀態、體態或肢體語言特徵等至少一者。於一實際範例中,當處理模組12收到來自攝像機10的目標影像後,處理模組12內部的影像處理器121會先在這個目標影像中捕捉一人臉影像,並將此目標影像中不屬於該人臉影像的區域視為背景而將其濾除。接著,處理模組12的影像處理器121取得人臉影像中的多個特徵點以得到由該些特徵點所構成的一子影像。The processing module 12 is connected to the camera 10 and the database 11. The processing module 12 is used to obtain a set of biometrics from the target image (such as a bank customer) captured by the camera 10, and the biometrics include the client's hair status and skin At least one of status, facial features, posture, or body language characteristics. In a practical example, after the processing module 12 receives the target image from the camera 10, the image processor 121 inside the processing module 12 will first capture a face image in the target image, and then remove the target image from the target image. The area belonging to the face image is regarded as the background and filtered out. Next, the image processor 121 of the processing module 12 obtains a plurality of feature points in the face image to obtain a sub-image composed of the feature points.

更具體來說,在人臉影像當中透過該些特徵點連線所圍成的區域便是所述的子影像,其中所述的子影像包含有該名人員的五官之一及其周邊皮膚的影像,其即為該名人員的生物特徵的資訊。此實施例中,處理模組12的影像處理器121可以透過取得人臉影像中的更多的特徵點以得到更多的子影像,例如得到該名人員的所有五官及其對應的周邊皮膚的影像作為該名人員的生物特徵的資訊。More specifically, the area enclosed by the connection of these feature points in the face image is the sub-image, where the sub-image includes one of the facial features of the person and the surrounding skin The image is information about the person’s biological characteristics. In this embodiment, the image processor 121 of the processing module 12 can obtain more sub-images by obtaining more feature points in the face image, for example, to obtain all facial features of the person and the corresponding peripheral skin The image serves as information about the person’s biological characteristics.

當處理模組12的運算器122取得來自影像處理器121的所有五官及其對應的周邊皮膚的影像時,便可透過五官的態樣與其周邊的皮膚狀態(即生物特徵)推估該名人員的年齡及/或性別。詳細來說,五官的態樣例如包含眼睛形狀、雙眼間距、眉毛長度與粗細程度、鼻翼寬度、鼻梁長度、雙唇厚度或耳朵形狀等,皮膚狀態例如包含皺紋粗細與數量、毛孔粗細程度與數量或皮膚斑紋的顏色及數量等。When the computing unit 122 of the processing module 12 obtains images of all facial features from the image processor 121 and their corresponding peripheral skin, the person can be estimated through the appearance of the facial features and the surrounding skin state (ie, biological characteristics) Age and/or gender. In detail, the facial features include, for example, the shape of the eyes, the distance between the eyes, the length and thickness of the eyebrows, the width of the nose, the length of the bridge of the nose, the thickness of the lips, or the shape of the ears. Quantity or color and quantity of skin markings, etc.

處理模組12的運算器122進一步根據該組生物特徵對應的年齡及/或性別產生潛在金融需求資訊。在實作上,運算器122可例如是包含處理器、微處理器、控制器、微控制器等具有運算功能的元件。資料庫11的各種類金融商品資訊可例如預先歸類為高風險短期投資類商品(例如股票或期貨)、低風險長期投資類商品(例如定期存款)及一般類商品(例如信用卡或現金卡)。進一步地,處理模組12的運算器122可蒐集並統計分析銀行內部的客戶資訊,據此設定不同性別在各年齡層的客戶傾向需要的金融商品為何,以作為產生潛在金融需求資訊的依據。The arithmetic unit 122 of the processing module 12 further generates potential financial demand information according to the age and/or gender corresponding to the set of biological characteristics. In practice, the arithmetic unit 122 may include, for example, a processor, a microprocessor, a controller, a microcontroller, and other components with arithmetic functions. Information on various types of financial commodities in the database 11 can be pre-classified into high-risk short-term investment commodities (such as stocks or futures), low-risk long-term investment commodities (such as time deposits), and general commodities (such as credit or cash cards), for example . Further, the computing unit 122 of the processing module 12 can collect and statistically analyze customer information within the bank, and accordingly set the financial products that customers of different ages and ages tend to require, as a basis for generating information on potential financial needs.

更詳細來說,處理模組12的運算器122可基於生物特徵分析出客戶的性別及/或年齡以決定其潛在金融需求資訊,而實際上不同性別及年齡的客戶對於金融產品的需求都可能有所差異,例如男性的投資觀念較女性的投資觀念積極,老年年齡層的人相較於壯年年齡層的人的理財方式更加保守,而青少年年齡層的人可能根本不具有投資理財的想法。於一實施例中,資料庫11儲存一金融需求清單,不同性別及/或年齡的條件下對應不同類別需求資訊,所述的不同類別需求資訊可包含第一類需求資訊、第二類需求資訊及第三類需求資訊,分別對應前述的高風險短期投資類商品、低風險長期投資類商品及一般類商品。處理模組12的運算器122可根據生物特徵分析出客戶的性別及/或年齡,依據此性別及/或年齡在此金融需求清單選取第一類需求資訊、第二類需求資訊及第三類需求資訊其中之一作為潛在金融需求資訊。In more detail, the arithmetic unit 122 of the processing module 12 can analyze the customer's gender and/or age based on biological characteristics to determine its potential financial demand information. In fact, customers of different genders and ages may have demand for financial products There are differences, for example, the investment concept of men is more positive than that of women. People in the elderly age group are more conservative in their financial management than those in the middle age group, while people in the younger age group may not have the idea of investment finance at all. In an embodiment, the database 11 stores a list of financial needs, corresponding to different types of demand information under different gender and/or age conditions. The different types of demand information may include first-type demand information and second-type demand information The third type of demand information corresponds to the aforementioned high-risk short-term investment commodities, low-risk long-term investment commodities and general commodities, respectively. The arithmetic unit 122 of the processing module 12 can analyze the gender and/or age of the customer according to the biological characteristics, and select the first type of demand information, the second type of demand information, and the third type in the financial demand list according to the gender and/or age One of the demand information is used as potential financial demand information.

以上述概念為基準,舉實際範例來說明,若客戶係為女性且年齡約55歲(例如家庭主婦),評估其投資觀念較為保守,比較能接受低風險且長期投資才能獲利的金融商品,因此處理模組12的運算器122可判斷該客戶的潛在金融需求資訊係為第二類需求資訊。若客戶係為男性且年齡約38歲(例如中小企業主管),評估其投資觀念較為開放,比較能接受高風險且短期投資就能獲利的金融商品,因此處理模組12的運算器122可判斷該客戶的潛在金融需求資訊係為第一類需求資訊。若客戶係為男性(或女性)且年齡約23歲(例如職場新鮮人),評估其對投資理財興趣不高或無想法,較適用一般類金融商品(信用卡或現金卡),因此處理模組12的運算器122可判斷該客戶的潛在金融需求資訊係為第三類需求資訊。處理模組12的運算器122透過分析客戶的性別及年齡可推估客戶可能需要的金融商品種類需求。Using the above concept as a benchmark, and using practical examples to illustrate, if the customer is a female and is about 55 years old (such as a housewife), the investment concept is more conservative, and it is more acceptable to accept low-risk financial products that can benefit from long-term investment. Therefore, the arithmetic unit 122 of the processing module 12 can determine that the potential financial demand information of the customer is the second type of demand information. If the client is a male and is about 38 years old (for example, a small and medium-sized enterprise executive), it is evaluated that its investment concept is more open, and it is more acceptable to accept high-risk financial products that can benefit from short-term investment. Therefore, the arithmetic unit 122 of the processing module 12 can be Judge that the customer's potential financial demand information is the first type of demand information. If the customer is a male (or female) and is about 23 years old (for example, a freshman in the workplace), it is estimated that his interest in investment and financial management is not high or no idea, and it is more suitable for general financial products (credit card or cash card), so the processing module The arithmetic unit 122 of 12 can determine that the customer's potential financial demand information is the third type of demand information. The processor 122 of the processing module 12 can estimate the types of financial commodities that the customer may need by analyzing the gender and age of the customer.

然而,根據性別及年齡僅能夠推估客戶的金融商品潛在需求係屬於哪個類別需求,尚不足以確定客戶的財務能力與該類別的金融商品的投資單價是否相符。舉例來說,假設根據客戶性別及年齡推測該名客戶適合第二類需求資訊(適合投資高風險產品),例如股票。然而不同上市公司的股票單價不盡相同,部分上市公司的股票單價可能達上百萬,若是客戶的收入能力無法負擔,推薦此類股票給該名客戶顯然不恰當。因此,有必要進一步評估客戶的收入多寡,才可在對應類別的多個金融商品資訊中挑選並輸出真正合適的金融商品資訊推薦給客戶。However, according to gender and age, it is only possible to estimate which category of demand the customer's potential demand for financial commodities belongs to. It is not enough to determine whether the customer's financial ability is consistent with the investment unit price of this category of financial commodities. For example, suppose that the customer is suitable for the second type of demand information (suitable for investing in high-risk products) based on the customer's gender and age, such as stocks. However, the unit price of stocks of different listed companies is not the same, and the unit price of stocks of some listed companies may reach millions. If the income ability of the customer is unaffordable, it is obviously inappropriate to recommend such stocks to the customer. Therefore, it is necessary to further evaluate the amount of income of customers before they can select and output the truly appropriate financial commodity information from multiple financial commodity information in the corresponding category and recommend it to the customer.

有鑑於此,處理模組12更從目標影像中擷取配件的影像,且處理模組12再進一步根據配件的影像所具有的一或多個配件特徵及資料庫11中的配件圖像資訊預估該配件的價值,據以產生預估收入區間資訊,以評估客戶的收入多寡。接著,處理模組12再根據潛在金融需求資訊及預估收入區間資訊在資料庫11搜尋並輸出該些金融商品資訊中的一或多個金融商品資訊。在實務上,所述的配件例如是客戶身上所配戴或攜帶的手錶、皮夾、領帶/絲巾、項鍊、耳環等物件。於一實施例中,所述的配件特徵包含外緣輪廓、品牌商標或紋路圖樣。更具體來說,外緣輪廓例如是某個特殊外形的項鍊或飾品,品牌商標例如是某個手錶或皮夾上的品牌標誌,而紋路圖樣例如是某個領帶或絲巾上的花紋型態。In view of this, the processing module 12 further captures the image of the accessory from the target image, and the processing module 12 further pre-processes the image of the accessory according to one or more accessory features and the image information of the accessory in the database 11 Estimate the value of the accessory and use it to generate estimated revenue range information to assess the customer's income. Then, the processing module 12 searches and outputs one or more financial commodity information in the financial commodity information in the database 11 according to the potential financial demand information and the estimated income interval information. In practice, the accessories are, for example, watches, wallets, neckties/scarves, necklaces, earrings, etc. worn or carried on customers. In one embodiment, the feature of the accessory includes an outer edge outline, a brand trademark, or a texture pattern. More specifically, the outline of the outer edge is, for example, a necklace or jewelry of a particular shape, the brand trademark is, for example, a brand logo on a watch or a wallet, and the pattern is, for example, the pattern on a tie or scarf. .

在一實施例中,處理模組12的影像處理器121會先在這個目標影像中搜尋並捕捉一配件影像,並將此配件影像中不屬於該配件影像的區域視為背景而將其濾除。接著,處理模組12的影像處理器121取得配件影像中的多個特徵點以得到由該些特徵點所構成的一子影像。具體來說,該些特徵點在此配件影像中連線所圍成的區域便是所述的子影像,例如依據該些特徵點連線圍出一矩形區域或其他形狀的區域作為子影像。其中,所述的子影像將包含有此配件的商品標誌及其周邊的特殊花紋圖樣的影像,也就是所述的配件特徵的資訊。In one embodiment, the image processor 121 of the processing module 12 will first search and capture an accessory image in the target image, and filter out the region of the accessory image that does not belong to the accessory image as a background and filter it out . Next, the image processor 121 of the processing module 12 obtains a plurality of feature points in the accessory image to obtain a sub-image composed of the feature points. Specifically, the area enclosed by the connection of the feature points in the accessory image is the sub-image, for example, a rectangular area or an area of another shape is enclosed as the sub-image according to the connection of the feature points. Wherein, the sub-image will include the image of the product logo of the accessory and the special patterns around it, that is, the information of the feature of the accessory.

以手錶作為配件舉例說明,處理模組12的影像處理器121取得手錶影像中的該手錶本體輪廓的多個特徵點,並以該些特徵點圍出一矩形區域或其他形狀的區域作為子影像。在此情況下,所述的子影像包含鑲嵌於該手錶本體錶面上的商品標誌及特殊花紋圖樣。因此,處理模組12的影像處理器121可提取該商品標誌及特殊花紋圖樣作為配件特徵。Taking the watch as an example for illustration, the image processor 121 of the processing module 12 obtains a plurality of characteristic points of the outline of the watch body in the image of the watch, and uses these characteristic points to enclose a rectangular area or an area of another shape as a sub-image . In this case, the sub-images include product logos and special patterns embedded on the surface of the watch body. Therefore, the image processor 121 of the processing module 12 can extract the product logo and the special pattern as accessory features.

在此實施例中,資料庫11儲存各種類的配件圖像資訊,其包含市場上各大品牌產品上的商標圖案、花紋圖樣或外緣輪廓,該些配件圖像資訊根據其對應的品牌在市面上公認之價值/價格由低至高而預先歸類為初階配件圖像、中階配件圖像與高階配件圖像,以作為配件價值的判斷依據。也就是說,處理模組12的運算器122會將來自影像處理器121的配件特徵逐一比對到初階配件圖像、中階配件圖像與高階配件圖像,以判斷此配件特徵係符合初階、中階或高階配件圖像中的哪一個,據以判斷配件的價值係屬初階、中階或高階等級。接著,處理模組12的運算器122根據判斷的結果選取多個收入區間之一作為預估收入區間資訊。於實作上,可例如設定處理模組12的運算器122使其判斷準則為初階等級對應年收入區間約為六十萬元以下,中階等級對應年收入區間約為六十萬至一百萬元之間,而高階等級對應年收入區間約為一百萬元至數百萬元之間。In this embodiment, the database 11 stores various types of accessory image information, which includes trademark patterns, pattern designs or outer contours of major brand products on the market. The accessory image information is based on their corresponding brands in The generally accepted value/price on the market is pre-classified as the first-level accessory image, the middle-level accessory image and the high-level accessory image from low to high, as the basis for judging the value of the accessory. In other words, the processor 122 of the processing module 12 compares the accessory features from the image processor 121 one by one to the primary accessory image, the intermediate accessory image and the high-end accessory image to determine whether the accessory feature is consistent Which one of the first-, middle-, or high-end accessory images can be used to determine whether the value of the accessory is the first-, middle-, or high-end level. Then, the arithmetic unit 122 of the processing module 12 selects one of a plurality of income intervals as the estimated income interval information according to the judgment result. In practice, for example, the arithmetic unit 122 of the processing module 12 can be set to make the judgment criterion be that the initial level corresponds to the annual income range of about 600,000 yuan or less, and the intermediate level corresponds to the annual income range of about 600,000 to one Between one million yuan, and the high-grade level corresponds to an annual income range of about one million yuan to several million yuan.

請進一步參照圖2,圖2係依據本新型之一實施例所繪示的目標影像的示意圖。以下以圖2實施例搭配圖1作為實際範例進行說明,如圖2所示,假設攝像機10透過拍攝而取得之目標影像A0,具有影像處理器121與運算器122的處理模組12透過生物特徵擷取及分析判斷該名客戶的性別為男性且年齡約為35歲到40歲之間,進一步評估其潛在金融需求可能係為第一類需求資訊,如股票或期貨等高風險的金融產品。另外,由於該名客戶配帶某品牌的手錶作為配件,處理模組12進一步根據此配件的影像A1中該只手錶上的品牌商標與預存的配件圖像資訊的比對結果,辨識出該只手錶的品牌商標符合資料庫內11的某一高階配件圖像,故判斷該只手錶的價值相當昂貴(屬高階等級配件)。據此,處理模組12可推斷該名客戶的預估收入區間相當高,大約落在年收入一百萬至數百萬元之間,因此對應將年收入一百萬至數百萬元作為預估收入區間資訊。綜合以上兩者預估條件(即潛在金融需求與預估收入區間資訊),處理模組12便可在資料庫11中搜尋相對高單價的股票或期貨等高風險金融商品推薦給該名客戶。Please further refer to FIG. 2, which is a schematic diagram of a target image according to an embodiment of the present invention. The following uses the embodiment of FIG. 2 in conjunction with FIG. 1 as a practical example. As shown in FIG. 2, it is assumed that the target image A0 acquired by the camera 10 through shooting, and the processing module 12 with the image processor 121 and the arithmetic unit 122 through biological features Extraction and analysis determine that the client's gender is male and the age is about 35 to 40 years old. Further evaluation of its potential financial needs may be the first type of demand information, such as high-risk financial products such as stocks or futures. In addition, since the customer wears a watch of a certain brand as an accessory, the processing module 12 further recognizes the watch based on the comparison result of the brand trademark on the watch and the pre-stored accessory image information in the image A1 of the accessory The brand of the watch corresponds to an image of a high-end accessory in the database 11, so it is judged that the value of the watch is quite expensive (it is a high-end accessory). Based on this, the processing module 12 can infer that the customer's estimated revenue range is quite high, which is approximately between one million and several million yuan in annual revenue, so the corresponding annual revenue is one million to several million yuan. Estimated income range information. Based on the above two estimated conditions (ie, potential financial demand and estimated income range information), the processing module 12 can search the database 11 for high-risk financial products such as stocks or futures with relatively high unit prices to recommend to the customer.

在實作上,考量到僅以客戶身上單一配件的價值評估其預估收入區間資訊可能不夠精準,因此在本新型之一實施例中,商品推銷輔助裝置1的處理模組12可基於上述相同方法進一步地從目標影像中擷取另一配件的影像,且處理模組12根據此另一配件的影像所具有的一或多個配件特徵,據以預估此另一配件的價值,進一步地處理模組12的運算器122根據另一配件的價值及該配件的價值調整預估收入區間資訊,接著處理模組12的運算器122可根據潛在金融需求資訊以及調整後的預估收入區間資訊,在資料庫11搜尋並輸出適合的金融商品資訊。在實務上,處理模組12調整預估收入區間資訊可以係為調升或調降預估收入區間。以圖2的實施例來說,客戶的另一配件係為皮夾,處理模組12根據此皮夾配件的影像A2所具有的一或多個配件特徵比對資料庫11內的配件圖像資訊,例如皮夾上的紋路圖樣符合某一初階配件圖像,則處理模組12可預估此皮夾僅為平價商品(屬初階等級配件),其價值並非特別昂貴。因此,處理模組12根據初階平價皮夾的價值及前述高階高檔手錶的價值進行綜合判斷,將原本的預估收入區間調降至約為年收入六十萬至一百萬元之間。也就是說,於此實施例中,處理模組12根據另一配件的價值判斷該名客戶年收並非當初預估的那麼高,因此在預估收入區間調降後,處理模組12將在資料庫11中搜尋中間單價的股票或期貨等高風險金融商品推薦給該名客戶。In practice, considering that the estimated revenue range information of a customer’s single accessory may not be accurate enough, so in one embodiment of the present invention, the processing module 12 of the merchandising assistant 1 may be based on the same The method further captures an image of another accessory from the target image, and the processing module 12 estimates the value of the other accessory according to one or more accessory features of the image of the other accessory, further The arithmetic unit 122 of the processing module 12 adjusts the estimated income interval information according to the value of another accessory and the value of the accessory, and then the arithmetic unit 122 of the processing module 12 can adjust the estimated income interval information according to the potential financial demand information , Search and output suitable financial commodity information in database 11. In practice, the processing module 12 may adjust the estimated income interval information to increase or decrease the estimated income interval. In the embodiment of FIG. 2, another accessory of the customer is a wallet, and the processing module 12 compares the accessory image in the database 11 according to one or more accessory features of the wallet accessory image A2 Information, for example, the pattern on the wallet matches an image of an initial accessory, the processing module 12 can estimate that the wallet is only a cheap commodity (belonging to an initial level accessory), and its value is not particularly expensive. Therefore, the processing module 12 makes a comprehensive judgment based on the value of the primary low-end wallet and the value of the aforementioned high-end high-end watches, and adjusts the original estimated income range to approximately 600,000 to 1 million yuan per year. That is to say, in this embodiment, the processing module 12 determines that the customer’s annual revenue is not as high as originally estimated according to the value of another accessory. Therefore, after the estimated income range is lowered, the processing module 12 will The database 11 searches for high-risk financial commodities such as stocks or futures with an intermediate unit price and recommends to the client.

請參照圖1,如圖1所示的商品推銷輔助裝置1更包含叫號機13,其電性連接處理模組12。在此實施例中,叫號機13電性連接各個櫃台端裝置21~23,供各銀行櫃員使用以通知下一位客戶到指定櫃位辦理業務。叫號器13用以在被觸發時產生對應一櫃台端裝置的服務序號,處理模組12的運算器122可依據此服務序號將一或多個金融商品資訊傳送到對應的櫃台端裝置。以圖1實施例來說,各個櫃台端裝置21、22及23分別裝設攝像鏡頭連接到攝像機並且各個櫃台端裝置21、22及23分配有服務序號001、002及003。在一實施情境中,假設櫃台端裝置22的櫃員欲服務下一名客戶,便可操作櫃台端裝置22發送一觸發訊號到叫號器13,此時叫號器13執行叫號,且產生對應的服務序號002並將此服務序號002傳送到處理模組12的運算器122。Please refer to FIG. 1. The merchandising assistant device 1 shown in FIG. 1 further includes a caller 13, which is electrically connected to the processing module 12. In this embodiment, the numbering machine 13 is electrically connected to each counter-end device 21 to 23 for each bank teller to notify the next customer to go to the designated counter to handle the business. The caller 13 is used to generate a service serial number corresponding to a counter-end device when triggered, and the arithmetic unit 122 of the processing module 12 can transmit one or more financial commodity information to the corresponding counter-end device according to the service serial number. In the embodiment of FIG. 1, each counter-side device 21, 22, and 23 is respectively equipped with a camera lens and connected to the camera, and each counter-side device 21, 22, and 23 is assigned a service number 001, 002, and 003. In an implementation scenario, assuming that the teller at the counter-end device 22 wants to serve the next customer, he can operate the counter-end device 22 to send a trigger signal to the caller 13, at which time the caller 13 executes the call and generates a corresponding Service serial number 002 and transmits the service serial number 002 to the arithmetic unit 122 of the processing module 12.

在叫號器13執行叫號之後,該名客戶便會移動到對應的櫃台端裝置22前,由攝像機10透過對應的攝像鏡頭取得該名客戶的影像作為目標影像,且處理模組12的運算器122根據此目標影像透過前述生物分析及配件價值評估判斷客戶的潛在金融需求及預估收入區間,綜合兩者的預估條件,在資料庫中搜尋到一或多個合適金融商品資訊進行推銷。接著,處理模組12的運算器122可依據此服務序號002將所建議推銷的一或多個金融商品資訊傳送到對應的櫃台端裝置22。因此,櫃員可即時地透過櫃台端裝置22的螢幕所顯示的該些金融商品資訊,向該名客戶進行推銷,如此一來可以大大提升推銷成功的機率。After the caller 13 executes the call, the customer will move to the corresponding counter device 22, and the camera 10 obtains the customer's image as the target image through the corresponding camera lens, and the calculation of the processing module 12 Based on the target image, the device 122 judges the customer's potential financial needs and estimated income range through the aforementioned biological analysis and accessory value assessment, and combines the estimated conditions of the two to search one or more suitable financial commodity information in the database for promotion . Then, the arithmetic unit 122 of the processing module 12 can send the information of one or more financial commodities suggested to the corresponding counter device 22 according to the service serial number 002. Therefore, the teller can promptly sell the financial commodity information displayed on the screen of the counter-end device 22 to the customer, so that the probability of successful sales can be greatly improved.

請進一步參照圖3,圖3係為適用本新型之一實施例的基於影像辨識的商品推銷輔助裝置的商品推銷輔助方法流程圖。此方法適用於圖1的金融商品推銷輔助裝置。如圖3所示,在步驟S1中,以攝像機10取得目標影像。在步驟S2中,以處理模組12從目標影像取得一組生物特徵,且根據該組生物特徵產生潛在金融需求資訊。在步驟S3,以處理模組12從目標影像中擷取配件的影像,且根據配件的影像所具有的一或多個配件特徵及多個配件圖像資訊預估配件的價值,據以產生預估收入區間資訊。在步驟S4中,以處理模組12根據潛在金融需求資訊及預估收入區間資訊在資料庫搜尋並輸出多個金融商品資訊中的一或多個金融商品資訊。Please further refer to FIG. 3, which is a flowchart of a merchandise sales assistance method for a merchandise sales assistance device based on image recognition according to an embodiment of the present invention. This method is applicable to the financial product sales assistance device of FIG. 1. As shown in FIG. 3, in step S1, the camera 10 acquires the target video. In step S2, the processing module 12 obtains a set of biometrics from the target image, and generates potential financial demand information according to the set of biometrics. In step S3, the processing module 12 captures the image of the accessory from the target image, and estimates the value of the accessory based on the one or more accessory features and the plurality of accessory image information possessed by the image of the accessory, thereby generating a prediction Estimated income range information. In step S4, the processing module 12 searches and outputs one or more financial commodity information among the multiple financial commodity information in the database according to the potential financial demand information and the estimated income interval information.

請參照圖4,圖4係為另一適用本新型之一實施例的基於影像辨識的商品推銷輔助裝置的商品推銷輔助方法流程圖。圖4實施例的步驟S11~S13及S16相仿於圖3實施例的步驟S1~S3及S4,惟差異在於圖4實施例更包含步驟S14及S15。在步驟S14中,以處理模組12從目標影像中擷取另一配件的影像,且根據此另一配件的影像所具有的一或多個配件特徵及該些配件圖像資訊預估此另一配件的價值。在步驟S15中,以處理模組12依據配件的價值及此另一配件的價值調整預估收入區間資訊。Please refer to FIG. 4. FIG. 4 is a flow chart of another method for assisting merchandise promotion based on an image recognition merchandise assisting device according to an embodiment of the present invention. The steps S11-S13 and S16 of the embodiment of FIG. 4 are similar to the steps S1-S3 and S4 of the embodiment of FIG. 3, but the difference is that the embodiment of FIG. 4 further includes steps S14 and S15. In step S14, the processing module 12 captures an image of another accessory from the target image, and estimates the other accessory according to the feature or features of the accessory and the image information of the accessories The value of an accessory. In step S15, the processing module 12 adjusts the estimated income interval information according to the value of the accessory and the value of the other accessory.

請參照圖5,圖5係為另一適用本新型之一實施例的基於影像辨識的商品推銷輔助裝置的商品推銷輔助方法流程圖。圖5實施例的步驟S111~S114相仿於圖3實施例的步驟S1~S4。惟差異在於圖5更包含在以攝像機10取得目標影像之前,在步驟S110中,當叫號器13被觸發時,以叫號器13產生並傳送服務序號至處理模組12。在處理模組12輸出該一或多個金融商品資訊後,在步驟S115中,以處理模組12依據服務序號將所輸出的一或多個金融商品資訊傳送到服務序號所對應的櫃台端裝置。Please refer to FIG. 5. FIG. 5 is a flow chart of another method for assisting merchandise promotion based on an image recognition merchandise assisting device according to an embodiment of the present invention. Steps S111 to S114 in the embodiment of FIG. 5 are similar to steps S1 to S4 in the embodiment of FIG. 3. The difference is that FIG. 5 further includes that before the camera 10 acquires the target image, in step S110, when the caller 13 is triggered, the caller 13 generates and transmits the service serial number to the processing module 12. After the processing module 12 outputs the one or more financial commodity information, in step S115, the processing module 12 transmits the output one or more financial commodity information to the counter device corresponding to the service serial number according to the service serial number .

在一實施例中,以處理模組12根據配件的影像所具有的一或多個配件特徵及該些配件圖像資訊預估該配件的價值,據以產生預估收入區間資訊包含以處理模組12取得配件的影像的外緣輪廓、品牌商標或紋路圖樣作為此一或多個配件特徵且將每個配件特徵個別比對至該些配件圖像資訊,以選取多個收入區間之一作為預估收入區間資訊。In one embodiment, the processing module 12 estimates the value of the accessory based on the one or more accessory features and the image information of the accessory, and generating the estimated revenue interval information based on the processing module Group 12 obtains the outer contour, brand trademark or texture pattern of the image of the accessory as the one or more accessory features and compares each accessory feature to the accessory image information individually to select one of the multiple income intervals as Estimated income range information.

綜上所述,在本新型提出的基於影像辨識的商品推銷輔助裝置中,係先透過人物的臉部影像辨識取得生物特徵,並根據生物特徵分析客戶的潛在金融需求,再藉由配件影像的辨識取得配件特徵,並根據配件特徵評估客戶所配戴的配件價值判斷客戶的收入區間,進而綜合以上兩者條件來判斷客戶屬性,以幫助櫃員在有限的櫃位服務時間內推薦適合該名客戶的金融商品,如此可有效地提升金融商品推薦成功的機率。In summary, in the merchandising assistant device based on image recognition proposed by the new model, the biometrics are obtained through facial image recognition of the person, and the potential financial needs of the customer are analyzed according to the biometrics. Identify and obtain the characteristics of accessories, and evaluate the value of the accessories worn by the customer based on the characteristics of the accessories to determine the customer's income range, and then combine the above two conditions to determine the customer's attributes to help the teller recommend the suitable customer within the limited counter service time Financial commodities, this can effectively increase the probability of successful financial commodities recommendation.

雖然本新型以前述之實施例揭露如上,然其並非用以限定本新型。在不脫離本新型之精神和範圍內,所為之更動與潤飾,均屬本新型之專利保護範圍。關於本新型所界定之保護範圍請參考所附之申請專利範圍。Although the present invention is disclosed as above with the foregoing embodiments, it is not intended to limit the present invention. Without departing from the spirit and scope of the new model, all modifications and retouchings belong to the patent protection scope of the new model. For the protection scope defined by this new model, please refer to the attached patent application scope.

1‧‧‧商品推銷輔助裝置 10‧‧‧攝像機 11‧‧‧資料庫 12‧‧‧處理模組 121‧‧‧影像處理器 122‧‧‧運算器 13‧‧‧叫號器 21~23‧‧‧櫃台端裝置 A0‧‧‧目標影像 A1、A2‧‧‧配件的影像 1‧‧‧Commodity sales assistant 10‧‧‧Camera 11‧‧‧ Database 12‧‧‧Processing module 121‧‧‧Image processor 122‧‧‧Calculator 13‧‧‧Caller 21~23‧‧‧ Counter device A0‧‧‧Target image Images of A1, A2‧‧‧Accessories

圖1係依據本新型之一實施例所繪示的基於影像辨識的商品推銷輔助裝置的功能方塊圖。 圖2係依據本新型之一實施例所繪示的目標影像的示意圖。 圖3係為適用本新型之一實施例的基於影像辨識的商品推銷輔助裝置的商品推銷輔助方法流程圖。 圖4係為另一適用本新型之一實施例的基於影像辨識的商品推銷輔助裝置的商品推銷輔助方法流程圖。 圖5係為另一適用本新型之一實施例的基於影像辨識的商品推銷輔助裝置的商品推銷輔助方法流程圖。 FIG. 1 is a functional block diagram of an image recognition-based product sales assistant device according to an embodiment of the present invention. FIG. 2 is a schematic diagram of a target image according to an embodiment of the present invention. FIG. 3 is a flowchart of a merchandise sales assistance method to which a merchandise sales assistance device based on image recognition is applied according to an embodiment of the present invention. FIG. 4 is a flow chart of another method for assisting merchandise promotion based on an image recognition merchandise assisting device according to an embodiment of the present invention. FIG. 5 is a flowchart of another method for assisting product sales based on an image recognition-based product sales support device according to an embodiment of the present invention.

1‧‧‧商品推銷輔助裝置 1‧‧‧Commodity sales assistant

10‧‧‧攝像機 10‧‧‧Camera

11‧‧‧資料庫 11‧‧‧ Database

12‧‧‧處理模組 12‧‧‧Processing module

121‧‧‧影像處理器 121‧‧‧Image processor

122‧‧‧運算器 122‧‧‧Calculator

13‧‧‧叫號器 13‧‧‧Caller

21~23‧‧‧櫃台端裝置 21~23‧‧‧ Counter device

Claims (4)

一種基於影像辨識的商品推銷輔助裝置,包含: 一攝像機,用以取得一目標影像; 一資料庫,用於儲存多個金融商品資訊及多個配件圖像資訊;以及 一處理模組,連接該攝像機與該資料庫,該處理模組用以從該目標影像取得一組生物特徵,且根據該組生物特徵產生一潛在金融需求資訊,該處理模組更用以從該目標影像中擷取一配件的影像,且根據該配件的影像所具有的一或多個配件特徵及該些配件圖像資訊預估該配件的價值,據以產生一預估收入區間資訊,該處理模組根據該潛在金融需求資訊及該預估收入區間資訊在該資料庫搜尋並輸出該些金融商品資訊中的一或多個金融商品資訊。 A commodity marketing auxiliary device based on image recognition, including: a camera for obtaining a target image; A database for storing multiple financial commodity information and multiple accessory image information; and A processing module is connected to the camera and the database. The processing module is used to obtain a set of biometrics from the target image and generate a potential financial demand information according to the set of biometrics. The processing module is further used to Capture an image of an accessory from the target image, and estimate the value of the accessory based on one or more accessory features of the accessory image and the image information of the accessories, thereby generating an estimated income interval information, The processing module searches and outputs one or more financial commodity information in the financial commodity information in the database according to the potential financial demand information and the estimated income interval information. 如請求項1所述的基於影像辨識的商品推銷輔助裝置,其中該處理模組更從該目標影像中擷取另一配件的影像且根據該另一配件的影像所具有的一或多個配件特徵及該些配件圖像資訊預估該另一配件的價值,且該處理模組根據該另一配件的價值及該配件的價值,以調整該預估收入區間資訊。The merchandising assistant device based on image recognition according to claim 1, wherein the processing module further captures an image of another accessory from the target image and has one or more accessories according to the image of the other accessory The features and the image information of the accessories estimate the value of the other accessory, and the processing module adjusts the estimated income interval information according to the value of the other accessory and the value of the accessory. 如請求項1所述的基於影像辨識的商品推銷輔助裝置,其中該一或多個配件特徵包含一外緣輪廓、一品牌商標或一紋路圖樣。The merchandising assistant device based on image recognition as described in claim 1, wherein the one or more accessory features include an outer edge outline, a brand trademark or a pattern design. 如請求項1所述的基於影像辨識的商品推銷輔助裝置,更包含一叫號機電性連接該處理模組,該叫號器用以在被觸發時產生對應一櫃台端裝置的一服務序號,該處理模組依據該服務序號將該一或多個金融商品資訊傳送到對應的該櫃台端裝置。The auxiliary device for merchandise promotion based on image recognition as described in claim 1 further includes a caller electromechanically connected to the processing module, and the caller is used to generate a service serial number corresponding to a counter device when triggered. The processing module transmits the one or more financial commodity information to the corresponding counter device according to the service serial number.
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Publication number Priority date Publication date Assignee Title
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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
TWI803326B (en) * 2021-05-26 2023-05-21 日商樂天集團股份有限公司 Product information processing system, product information processing method, and recording medium

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