TWM572527U - Overdue receivables progress tracking system - Google Patents

Overdue receivables progress tracking system Download PDF

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Publication number
TWM572527U
TWM572527U TW107210484U TW107210484U TWM572527U TW M572527 U TWM572527 U TW M572527U TW 107210484 U TW107210484 U TW 107210484U TW 107210484 U TW107210484 U TW 107210484U TW M572527 U TWM572527 U TW M572527U
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progress
case
host
central server
reminder
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TW107210484U
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Chinese (zh)
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黃建寧
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臺灣土地銀行股份有限公司
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Abstract

本新型之催理進度追蹤系統包括一分行主機、一中心伺服器及一區域中心主機。分行主機包括一案件資料庫及一電催單元,案件資料庫包括多個信貸案件,而電催單元是將逾期未繳的該信貸案件轉換成一電催案件,電催單元依據該電催案件的處理進度產生一第一進度資訊。中心伺服器用以接收第一進度資訊,且中心伺服器依據第一進度資訊產生一第一階段催理進度追蹤表。區域中心主機包括一法催單元,法催單元將逾期未繳的該電催案件轉換成一法催案件,法催單元依據該法催案件的處理情況產生一第二進度資訊。該中心伺服器用以接收該第二進度資訊,該中心伺服器依據該第二進度資訊產生一第二階段催理進度追蹤表。 The new type of progress progress tracking system includes a branch host, a center server and a regional center host. The branch host includes a case database and an electric reminder unit. The case database includes a plurality of credit cases, and the electric reminder unit converts the overdue credit case into a telegraphic case, and the electric reminder unit is based on the electric charge case. The processing progress produces a first progress message. The central server is configured to receive the first progress information, and the central server generates a first stage of the progress progress tracking table according to the first progress information. The regional center host includes a method of urging the unit to convert the overdue electric shock case into a law urging case. The urging unit generates a second progress information according to the processing condition of the law. The central server is configured to receive the second progress information, and the central server generates a second stage of the progress progress tracking table according to the second progress information.

Description

催理進度追蹤系統 Catalysis progress tracking system

本創作是一種催理進度追蹤系統,特別是一種具有多個不同階段的催理進度追蹤表的催理進度追蹤系統。 This creation is a reminder progress tracking system, in particular a reminder progress tracking system with a plurality of different stages of the progress progress tracking table.

伴隨著經濟金融環境條件的改變且廠商之間的日益激烈競爭,無論個人或公司使用信用交易頻繁並逐漸取代現金交易成為現今經濟社會主要交易方式。在此交易方式下,金融機構(銀行)為了增加其產品的銷售量、為了追求擴大市場占有率,而大量採用賒銷方式銷售,雖然可增加其金業利潤,但卻忽略對銷售過程中客戶信用的管制,所以花費更多的人力成本來進行帳務管理。因此,為避免影響銀行營運資金的運用及週轉,逾催案件的催收與管理(也就是催理進度)成為銀行需特別注重的項目之一。然而,通常銀行會根據逾催案件現階段的處理情形將其分屬於不同的處理部門(金融機構的分行、金融機構的區域中心或總管理處),所以容易產生權責歸屬不清的情況。此外,倘若各部門在交接逾催案件上有發生遺漏時,更會導致在法律上應作為而不作為之權益喪失。 Along with the changes in economic and financial environment conditions and the increasingly fierce competition among manufacturers, the frequent use of credit transactions by individuals or companies and the gradual replacement of cash transactions have become the main trading methods of today's economy and society. Under this transaction mode, financial institutions (banks) use a large amount of sales in order to increase the sales volume of their products and to pursue market share expansion. Although they can increase their profit in the gold industry, they ignore the customer credit in the sales process. Control, so spend more labor costs to manage the accounts. Therefore, in order to avoid affecting the use and turnover of bank working capital, the collection and management of overdue cases (that is, the progress of the supervision) has become one of the projects that banks need to pay special attention to. However, usually, banks will be classified into different processing departments (a branch of a financial institution, a regional center of a financial institution, or a general management office) according to the current situation of the case, so it is easy to cause unclear rights and responsibilities. In addition, if all departments have omissions in the case of overdue reminders, they will also result in the loss of the legal rights and omissions.

因此,如何避免法律上應作為而不作為及各部門權責不清的情況發生,便是本領域具通常知識者值得去思量地。 Therefore, how to avoid the legal inaction and the unclear situation of the various departments, it is worthwhile to think about the ordinary knowledge in this field.

本新型之目的在於提供一催理進度追蹤系統,該催理進度追蹤系統能避免法律上應作為而不作為的情況發生。並且,針對每一個逾催案件,本系統能有效釐清銀行各部門應負擔的權責。 The purpose of the present invention is to provide a reminder progress tracking system that avoids the legal inaction. Moreover, for each case of overcue, the system can effectively clarify the powers and responsibilities that all departments of the bank should bear.

本新型之催理進度追蹤系統包括一分行主機、一中心伺服器及一區域中心主機。其中,分行主機包括一案件資料庫及一電催單元,案件資料庫包括多個信貸案件,而電催單元是將逾期未繳的該信貸案件轉換成一電催案件,且電催單元依據該電催案件的處理進度產生一第一進度資訊。此外,中心伺服器是通訊連結該分行主機,中心伺服器用以接收第一進度資訊,且中心伺服器依據第一進度資訊產生一第一階段催理進度追蹤表。另外,區域中心主機是通訊連結分行主機及中心伺服器,區域中心主機包括一法催單元,法催單元將逾期未繳的該電催案件轉換成一法催案件,且法催單元依據該法催案件的處理情況產生一第二進度資訊。其中,該中心伺服器用以接收該第二進度資訊,且該中心伺服器依據該第二進度資訊產生一第二階段催理進度追蹤表。 The new type of progress progress tracking system includes a branch host, a center server and a regional center host. The branch host includes a case database and an electric reminder unit, the case database includes a plurality of credit cases, and the electric reminder unit converts the overdue credit case into a telegraphic case, and the electric reminder unit is based on the electric charge The progress of the handling of the case produces a first progress message. In addition, the central server is communicatively coupled to the branch host, the central server is configured to receive the first progress information, and the central server generates a first stage of the progress progress tracking table according to the first progress information. In addition, the regional center host is a communication link branch host and a central server, and the regional center host includes a method of urging the unit to convert the overdue electric charge case into a law prompt case, and the law urging unit is based on the law. The processing of the case produces a second progress message. The central server is configured to receive the second progress information, and the central server generates a second stage of the progress progress tracking table according to the second progress information.

在上所述的催理進度追蹤系統,還包括一總管理處主機,通訊連結該區域中心主機及該中心伺服器,該總管理處主機包括一結案單元,該結案單元將逾期未繳的該法催案件轉換成一呆帳案件。 The above-mentioned reminder progress tracking system further includes a main management office host, the communication link is connected to the regional central host and the central server, and the main management office host includes a settlement unit, and the settlement unit will overdue the unpaid The lawsuit case was converted into a bad debt case.

在上所述的催理進度追蹤系統,其中結案單元依據該呆帳案件的處理結果產生一最終進度資訊,該中心伺服器依據該最終進度資訊產生一最終階段催理進度追蹤表。 In the above-mentioned reminder progress tracking system, the settlement unit generates a final progress information according to the processing result of the bad debt case, and the center server generates a final stage reminder progress tracking table according to the final progress information.

在上所述的催理進度追蹤系統,其中該分行主機、該區域中心主機及總管理處主機為桌上型電腦、筆記型電腦、智慧型手機或平板電腦。 In the above-mentioned reminder progress tracking system, the branch host, the regional center host, and the general management office host are desktop computers, notebook computers, smart phones, or tablets.

為讓本之上述特徵和優點能更明顯易懂,下文特舉較佳實施例,並配合所附圖式,作詳細說明如下。 The above described features and advantages will be more apparent from the following description.

10、20‧‧‧催理進度追蹤系統 10, 20‧‧‧Current Progress Tracking System

12‧‧‧分行主機 12‧‧‧ branch host

120‧‧‧案件資料庫 120‧‧‧ case database

1201‧‧‧信貸案件 1201‧‧ ‧ Credit case

121‧‧‧電催單元 121‧‧‧Electric reminder unit

121A‧‧‧電催案件 121A‧‧‧Electric reminder case

13‧‧‧中心伺服器 13‧‧‧Center Server

131‧‧‧第一階段催理進度追蹤表 131‧‧‧The first stage of the progress schedule

132‧‧‧第二階段催理進度追蹤表 132‧‧‧Second stage reminder progress tracking table

133‧‧‧最終階段催理進度追蹤表 133‧‧‧ final stage reminder progress tracking table

14‧‧‧區域中心主機 14‧‧‧ Regional Center Host

141‧‧‧法催單元 141‧‧‧法催 unit

141A‧‧‧法催案件 141A‧‧‧Crimson case

25‧‧‧總管理處主機 25‧‧‧Host of the General Management Office

251‧‧‧結案單元 251‧‧‧Closed unit

251A‧‧‧呆帳案件 251A‧‧ ‧ bad debt cases

圖1所繪示為本實施例之催理進度追蹤系統10 FIG. 1 illustrates a reminder progress tracking system 10 of the present embodiment.

圖2所繪示為另一實施例之催理進度追蹤系統20 FIG. 2 illustrates a reminder progress tracking system 20 of another embodiment.

請參閱圖1,圖1所繪示為本實施例之催理進度追蹤系統10,催理進度追蹤系統10包括一分行主機12、一中心伺服器13及一區域中心主機14,中心伺服器13是通訊連結分行主機12及區域中心主機14,而分行主機12是通訊連結區域中心主機14。其中,分行主機12例如為金融機構(銀行)的其中一分行所持有的桌上型電腦、筆記型電腦、智慧型手機或平板電腦,中心伺服器13例如為金融機構的總行的伺服主機,而區域中心主機14例如為金融機構的區域中心所持有的桌上型電腦、筆記型電腦、智慧型手機或平板電腦。其中,分行主機12包括一案件資料庫120及一電催單元121,案件資料庫120是包括多個信貸案件1201(本實施例是使用二個信貸案件1201作為範例。然而,通常銀行的信貸案件1201數量是非常龐大),不同的信貸案件1201是紀錄該債權人(銀行)向不同的債務人(銀行客戶)讓渡資金使用權。此外,當信貸案件1201發生逾期未繳交費用的情形時,電催單元121是用於將此信貸案件1201轉換成一電催案件121A。這樣一來,銀行分行的電催人員便能得知那些信貸案件1201需要進行電話催款的程序。 Referring to FIG. 1 , FIG. 1 illustrates a reminder progress tracking system 10 of the present embodiment. The reminder progress tracking system 10 includes a branch host 12 , a center server 13 , and a regional center host 14 . The center server 13 It is a communication link branch host 12 and a regional center host 14, and the branch host 12 is a communication link area center host 14. The branch host 12 is, for example, a desktop computer, a notebook computer, a smart phone or a tablet computer held by one of the branches of a financial institution (bank), and the central server 13 is, for example, a server host of a head office of a financial institution. The regional center host 14 is, for example, a desktop computer, a notebook computer, a smart phone, or a tablet computer held by a regional center of a financial institution. The branch host 12 includes a case database 120 and an electric reminder unit 121. The case database 120 includes a plurality of credit cases 1201 (this embodiment uses two credit cases 1201 as an example. However, usually a bank credit case The number of 1201 is very large), and different credit cases 1201 are records that the creditor (bank) transfers funds to different debtors (bank customers). Further, when the credit case 1201 is overdue, the squeezing unit 121 is for converting the credit case 1201 into a urging case 121A. In this way, the bank's electric reminder can know the procedures for the credit case 1201 that requires a phone call.

另外,電催單元121會依據電催案件121A的處理情況產生一第一進度資訊。之後,中心伺服器13會接收該第一進度資訊。並且,中心伺服器13會依據第一 進度資訊產生一第一階段催理進度追蹤表131。舉例來說,當電催人員多次向電催案件121A的債務人進行催款後,債務人還是未繳還其費用,此等多次電催但還是未繳的情況便會記錄於第一進度資訊內。之後,中心伺服器13會依據該第一進度資訊的內容製作出第一階段催理進度追蹤表131。因此,經由第一階段催理進度追蹤表131便能得知,銀行的分行針對此電催案件121A已到達無法繼續處理的階段,所以上述的電催案件121A便須移交給銀行的區域中心,以利區域中心的法催人員進行法律催討。 In addition, the electrographic unit 121 generates a first progress information according to the processing condition of the electroporation case 121A. Thereafter, the central server 13 receives the first progress information. And, the central server 13 will be based on the first The progress information generates a first stage of the progress progress tracking table 131. For example, when the electric reminder repeatedly makes a dunning charge to the debtor of the electric reminder case 121A, the debtor still fails to pay the fee. If the multiple reminders are still not paid, the first progress information will be recorded. Inside. Thereafter, the central server 13 creates a first-stage reminder progress tracking table 131 based on the content of the first progress information. Therefore, it can be known through the first stage of the progress progress tracking table 131 that the branch of the bank has reached the stage where the charge case 121A has been unable to continue processing, so the above-mentioned electric charge case 121A must be handed over to the bank's regional center. The legal authorities at the Eli Regional Center conducted legal urging.

請再參閱圖1,區域中心主機14包括一法催單元141,法催單元141是用於將逾期未繳的電催案件121A轉換成一法催案件141A,這樣一來,區域中心的法催人員便能得知那些電催案件121A需要進行法催程序。之後,法催單元141還會依據法催案件141A的處理情況產生一第二進度資訊。接著,中心伺服器13同樣會接收該第二進度資訊,且中心伺服器13會依據該第二進度資訊產生一第二階段催理進度追蹤表132。舉例來說,當法催人員向債務人提出法催程序(法催程序例如為支付命令、強制執行、本票裁定、拍抵裁定或訴訟)後,發現債務人已無任何財產(脫產),此等法院裁定後卻無法執行的情況便會記錄於第二進度資訊內。之後,中心伺服器13會依據該第二進度資訊的內容製作出第二階段催理進度追蹤表132。因此,經由第二階段催理進度追蹤表132便能得知,區域中心的法催人員繼續對此法催案件141A進行法催也無法得到回饋,所以通常會結束該法催案件141A。相較於傳統的逾催案件的管理與追蹤方式,本實施例之催理進度追蹤系統10會產生不同階段的催理進度追蹤表紀錄各案件之進度情形,適時提醒與控管法律程序進度。如此一來,便能有效釐清銀行各部門應負擔的權責,所以也能避免銀行的區域中心在法律上應作為而不作為的情況發生。 Referring to FIG. 1 again, the regional center host 14 includes a urging unit 141 for converting the overdue electric charge case 121A into a urging case 141A, so that the regional center's urging personnel It can be known that the 121A of the electric reminder case requires a legal reminder procedure. Thereafter, the urging unit 141 also generates a second progress information according to the processing of the urging case 141A. Then, the central server 13 also receives the second progress information, and the central server 13 generates a second-stage reminder progress tracking table 132 according to the second progress information. For example, when the urging officer issues a procuring procedure to the debtor (such as a payment order, enforcement, promissory note, ruling, or litigation), the debtor is found to have no property (off-the-job), and so on. The situation after the court has ruled that it cannot be executed will be recorded in the second progress information. Thereafter, the central server 13 creates a second-stage reminder progress tracking table 132 based on the content of the second progress information. Therefore, it can be known from the second-stage reminder progress tracking table 132 that the squad of the regional center continues to vouch for the urging case 141A and cannot receive feedback, so the urging case 141A is usually ended. Compared with the traditional management and tracking method of the overdue case, the reminder progress tracking system 10 of the embodiment generates different stages of the progress progress tracking table to record the progress of each case, and promptly reminds and controls the progress of the legal process. In this way, it is possible to effectively clarify the powers and responsibilities that the various departments of the bank should bear, so it is also possible to avoid the situation in which the regional center of the bank should be legally acted as an inaction.

請再參閱圖2,圖2所繪示為另一實施例之催理進度追蹤系統20。催理進度追蹤系統20與催理進度追蹤系統10的差異在於:催理進度追蹤系統20還包括一總管理處主機25,總管理處主機25例如為桌上型電腦、筆記型電腦、智慧型手機或平板電腦,且總管理處主機25是通訊連結區域中心主機14及中心伺服器13。其中,總管理處主機25包括一結案單元251,結案單元251主要是用於將逾期未繳的法催案件141A轉換成一呆帳案件251A。這樣一來,銀行總管理處的人員便能得知該法催案件141A要進行最終的結案處置。此外,結案單元251還會依據呆帳案件251A的處理結果產生一最終進度資訊,中心伺服器13則依據該最終進度資訊產生一最終階段催理進度追蹤表133。舉例來說,當逾催案件已確定成為銀行的呆帳案件251A時,銀行總管理處的人員便會評估此案件的剩餘價值,再將呆帳案件251A販售給外部的資產管理公司。並且,該呆帳案件251A的貸出金額再扣除該剩餘價值後的費用將認列為損失,上述呆帳案件251A結案的處理狀態便會記錄於最終進度資訊內。之後,中心伺服器13會依據該最終進度資訊的內容製作出最終階段催理進度追蹤表133。經由最終階段催理進度追蹤表133便能得知,呆帳案件251A最後的流向與所造成的銀行損失。 Please refer to FIG. 2 again. FIG. 2 illustrates a reminder progress tracking system 20 of another embodiment. The difference between the reminder progress tracking system 20 and the reminder progress tracking system 10 is that the reminder progress tracking system 20 further includes a general management office host 25, such as a desktop computer, a notebook computer, and a smart type. The mobile phone or tablet, and the main management office host 25 is the communication connection area central host 14 and the central server 13. The main management office host 25 includes a settlement unit 251, and the settlement unit 251 is mainly used to convert the overdue lawsuit case 141A into a bad debt case 251A. In this way, the personnel of the general manager of the bank can know that the law 141A is going to be finalized. In addition, the settlement unit 251 also generates a final progress information according to the processing result of the bad debt case 251A, and the center server 13 generates a final stage reminder progress tracking table 133 based on the final progress information. For example, when the overcue case has been determined to become a bank's bad debt case 251A, the bank's general management office will assess the residual value of the case and then sell the bad debt case 251A to an external asset management company. Moreover, the loan amount of the bad debt case 251A after deducting the remaining value will be recognized as a loss, and the processing status of the above-mentioned bad debt case 251A settlement will be recorded in the final progress information. Thereafter, the center server 13 creates a final stage reminder progress tracking table 133 based on the content of the final progress information. Through the final stage of the progress progress tracking table 133, it can be known that the last flow of the bad debt case 251A and the bank loss caused.

綜上所述,本新型之催理進度追蹤系統能避免法律上應作為而不作為的情況發生。並且,針對每一個逾催案件,本系統能有效釐清銀行各部門應負擔的權責。 In summary, the new type of progress tracking system can avoid the situation that should be acted as an inaction. Moreover, for each case of overcue, the system can effectively clarify the powers and responsibilities that all departments of the bank should bear.

本新型之實施例說明如上,然其並非用以限定本創作所主張之專利權利範圍。其專利保護範圍當視後附之申請專利範圍及其等同領域而定。凡本領域具有通常知識者,在不脫離本專利精神或範圍內,所作之更動或潤飾,均屬於本 創作所揭示精神下所完成之等效改變或設計,且應包含在下述之申請專利範圍內。 The embodiments of the present invention are described above, but are not intended to limit the scope of patent rights claimed herein. The scope of patent protection is subject to the scope of the patent application and its equivalent fields. Any changes or refinements made by those who have ordinary knowledge in the field without departing from the spirit or scope of this patent belong to this section. Equivalent changes or designs made under the spirit of the creations are intended to be included in the scope of the claims below.

Claims (4)

一種催理進度追蹤系統,包括:一分行主機,包括:一案件資料庫,該案件資料庫包括多個信貸案件;及一電催單元,該電催單元將逾期未繳的該信貸案件轉換成一電催案件,且該電催單元依據該電催案件的處理情況產生一第一進度資訊;一中心伺服器,通訊連結該分行主機,該中心伺服器用以接收該第一進度資訊,且該中心伺服器依據該第一進度資訊產生一第一階段催理進度追蹤表;及一區域中心主機,通訊連結該分行主機及該中心伺服器,該區域中心主機包括一法催單元,該法催單元將逾期未繳的該電催案件轉換成一法催案件,且該法催單元依據該法催案件的處理情況產生一第二進度資訊;其中,該中心伺服器用以接收該第二進度資訊,且該中心伺服器依據該第二進度資訊產生一第二階段催理進度追蹤表。 A reminder progress tracking system, comprising: a branch host, comprising: a case database, the case database includes a plurality of credit cases; and a reminder unit, the charge unit converts the overdue credit case into one The electric reminder unit generates a first progress information according to the processing condition of the electric reminder case; a central server connects the branch host, and the central server receives the first progress information, and the The central server generates a first stage of the progress progress tracking table according to the first progress information; and a regional center host, the communication link connects the branch host and the central server, and the regional central host includes a method of urging the unit, the method is The unit converts the overdue electric shock case into a law enforcement case, and the law urging unit generates a second progress information according to the processing condition of the law urging case; wherein the central server is configured to receive the second progress information And the central server generates a second stage of the progress progress tracking table according to the second progress information. 如申請專利範圍第1項所述的催理進度追蹤系統,還包括一總管理處主機,通訊連結該區域中心主機及該中心伺服器,該總管理處主機包括一結案單元,該結案單元將逾期未繳的該法催案件轉換成一呆帳案件。 For example, the reminder progress tracking system described in claim 1 further includes a main management office host, and the communication is connected to the regional central host and the central server, and the main management office host includes a settlement unit, and the settlement unit will The lawsuit that was overdue was converted into a bad debt case. 如申請專利範圍第2項所述的催理進度追蹤系統,其中該結案單元依據該呆帳案件的處理結果產生一最終進度資訊,該中心伺服器依據該最終進度資訊產生一最終階段催理進度追蹤表。 For example, in the urging progress tracking system described in claim 2, the settlement unit generates a final progress information according to the processing result of the bad debt case, and the central server generates a final stage urging progress according to the final progress information. Tracking table. 如申請專利範圍第2項所述的催理進度追蹤系統,其中該分行主機、該區域中心主機及總管理處主機為桌上型電腦、筆記型電腦、智慧型手機或平板電腦。 For example, in the claim progress tracking system described in claim 2, the branch host, the regional center host, and the main management office host are desktop computers, notebook computers, smart phones, or tablets.
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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN113744039A (en) * 2020-05-27 2021-12-03 马上消费金融股份有限公司 Urging collection management method, platform and communication equipment

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN113744039A (en) * 2020-05-27 2021-12-03 马上消费金融股份有限公司 Urging collection management method, platform and communication equipment

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