TWM571535U - Online community trading guide order system - Google Patents

Online community trading guide order system

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Publication number
TWM571535U
TWM571535U TWM571535U TW M571535 U TWM571535 U TW M571535U TW M571535 U TWM571535 U TW M571535U
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TW
Taiwan
Prior art keywords
transaction
message
management module
chat room
trading
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Application number
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Chinese (zh)
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Abstract

一種網路社群買賣導引下單系統,包含有一買賣伺服器,所述的買賣伺服器可監控一買賣聊天室中的一對話訊息,透過分析對話訊息語意從中識別出一操作指令,以供購物成員進行一商品的交易,當購物成員欲購買商品時,買賣伺服器會單獨將購物成員加入於一交易聊天室進行交易,完成交易後,買賣伺服器會進一步請求購物成員公開一成交訊息,並將成交訊息公布於買賣聊天室中以提升社群效應。 An online community buying and selling guide ordering system includes a trading server, wherein the trading server can monitor a dialog message in a chat room and identify an operation command by analyzing the semantics of the dialog message for providing The shopping member conducts a transaction of the commodity. When the shopping member wants to purchase the commodity, the trading server separately adds the shopping member to a transaction chat room for transaction. After the transaction is completed, the trading server further requests the shopping member to disclose a transaction message. The transaction information will be announced in the trading chat room to enhance the community effect.

Description

網路社群買賣導引下單系統 Online community trading guide order system

一種網路社群買賣導引下單系統,尤指一種可於一買賣聊天室中分析對話訊息,可從對話訊息之語意中識別出一操作指令執行的網路社群買賣導引下單系統。 An online community buying and selling guide ordering system, in particular, an online community buying and selling guiding order system capable of analyzing a dialogue message in a trading room and identifying an operation instruction from the semantics of the dialogue message .

按,目前網路買賣形式多樣,除了建置以買賣作為目的性的電子商務平台外,隨著社群平台及通訊軟體的普及,現在亦可以在社群平台、或通訊軟體上進行買賣交易,請參照中華民國發明專利第TWI578252號「網路團購整單系統」,TWI578252號專利即揭露一種網路團購整單系統,適用於一社群網站之社團團購訂單資料整理,網路團購整單系統主要係串接於社群網站,並利用於該社群網站所成立的社團發文時所預設的關鍵字進行分析處理,其可將一關鍵字資訊及一購買資訊整合成一團購訂單資料,另有其他前案以供參考,如下:(1)中華民國新型專利公開案第TWM555514號「銷售系統及其銷售裝置」; (2)中華民國新型專利公告案第TWM548342號「對話導引系統」;(3)中國發明專利公開案第CN103918290A號「提供即時通訊服務和從即時通訊服務中被擴展的多個服務的方法」;(4)中國發明專利公開案第CN106503101A號「電商客服自動問答系統語句關鍵字提取方法」;(5)美國發明專利公告案第US8175928B2號「Method and system for linking eProcurement to virtual communities」;(6)美國發明專利公開案第US8706560號「Community based network shopping」(7)美國發明專利公開案第US20170237692A1號「Structured chat messaging for interaction with bots」。 According to the current market, there are various forms of online trading. In addition to the establishment of a purpose-based e-commerce platform, with the popularity of social platforms and communication software, it is now possible to conduct trading transactions on social platforms or communication software. Please refer to the TWI578252 "Internet Group Purchase System" of the Republic of China Invention Patent. TWI578252 discloses a network group purchase system, which is applicable to the community group purchase order data of a social network website. Mainly connected in series with the social networking site, and using the keywords preset by the community established by the community website for analysis and analysis, which can integrate a keyword information and a purchase information into a group of purchase order materials, and There are other previous cases for reference, as follows: (1) The Republic of China New Patent Publication No. TWM555514 "Sales System and Its Sales Device"; (2) The Republic of China New Patent Announcement No. TWM548342 "Dialogue Guidance System"; (3) China Invention Patent Publication No. CN103918290A "Method of Providing Instant Messaging Service and Multiple Services Expanded from Instant Messaging Service" (4) Chinese Invention Patent Publication No. CN106503101A "Method for Extracting Statement Keyword of E-Commerce Customer Service Automatic Question Answer System"; (5) US Patent Patent Publication No. US8175928B2 "Method and system for linking eProcurement to virtual communities"; 6) "US Patent Publication No. US8706560 "Community based network shopping" (7) US Patent Publication No. US20170237692A1 "Structured chat messaging for interaction with bots".

由上述前案所揭內容可知,上述前案雖可以透過社群平台或通訊軟體進行買賣下單、及買賣集單等功能,然而,當購物成員增多時,購物成員中相互發送的對話訊息亦會大幅增加,當購物成員進行下單遇到大量訊息同時湧入的狀況時,該名購物成員下單訊息可能會因此被大量的對話訊息干擾,使該名購物成員無法立即確認是否已完成買賣交易,進而影響購物成員之操作,甚至可能會有重複下單的情況發生,再者,從第TWI578252號專利所揭內 容可知,系統完成買賣訂單後,買賣訂單係儲存於系統,各購物成員皆無法以商品的銷售量作為是否進行消費之考量,於低下的社群效應的狀況下,即無法吸引購物成員下單意願,據此,如何提升社群效應、增加購物成員下單意願,此乃待須解決之問題。 As can be seen from the above-mentioned previous cases, although the above-mentioned pre-cases can be used for trading orders and trading orders through social platforms or communication software, when the number of shopping members increases, the dialogue messages sent by the shopping members are also It will increase dramatically. When a shopping member makes a large number of messages and the influx of the information, the member of the shopping member may be disturbed by a large number of conversations, so that the shopping member cannot immediately confirm whether the purchase has been completed. Trading, which in turn affects the operation of the shopping members, may even result in repeated order placement, and further, from the TWI578252 patent It can be seen that after the system completes the purchase and sale order, the purchase and purchase order is stored in the system, and each shopping member cannot take the sales volume of the product as a consideration of whether or not to consume. Under the condition of low community effect, the shopping member cannot be attracted to place an order. Will, according to this, how to improve the community effect and increase the willingness of shopping members to place orders is a problem to be solved.

有鑒於上述問題,本創作者係依多年來從事相關領域設計的經驗,針對網路社群下單系統,進行相關的分析及研究,期能設計出解決上述問題的網路社群下單系統;緣此,本創作之主要目的在於提供一種可以對話訊息導引購物成員完成買賣交易、及加強社群效應的網路社群買賣導引下單系統。 In view of the above problems, the creator is based on the experience of designing related fields for many years, and conducts relevant analysis and research on the online community ordering system, and can design an online community ordering system to solve the above problems. Therefore, the main purpose of this creation is to provide an online community trading guide ordering system that can guide the shopping members to complete the trading transactions and strengthen the community effect.

為達上述的目的,本創作之網路社群買賣導引下單系統,其具有一買賣伺服器,所述的買賣伺服器可於一買賣聊天室中邀請至少一購物成員加入,買賣伺服器可即時監控購物成員於買賣聊天室中所發送的一對話訊息,並分析對話訊息語意,從對話訊息中識別出一操作指令,以供購物成員進行商品的下單,再者,當購物成員欲購買商品時,買賣伺服器會單獨將購物成員加入於一交易聊天室進行交易,完成交易後,買賣伺服器會進一步請求購物成員公開一成交訊息,並將成交訊息公布於買賣聊天室中,以增強社群效應。 In order to achieve the above purpose, the online community buying and selling guide ordering system of the present invention has a trading server, and the trading server can invite at least one shopping member to join, buy and sell the server in a buying and selling chat room. Instantly monitor a conversation message sent by the shopping member in the trading room, analyze the semantics of the conversation message, and identify an operation instruction from the conversation message for the shopping member to place an order for the product, and further, when the shopping member wants When purchasing a product, the buying and selling server will separately add the shopping member to a transaction chat room for transaction. After the transaction is completed, the trading server will further request the shopping member to disclose a transaction message and publish the transaction message in the trading room to Enhance the community effect.

為使 貴審查委員得以清楚了解本創作之目的、技術特徵及其實施後之功效,茲以下列說明搭配圖示進行說明,敬請參閱。 In order for your review board to have a clear understanding of the purpose, technical features and effectiveness of this work, please refer to the following instructions for illustration.

1‧‧‧網路社群買賣導引下單系統 1‧‧‧Online community trading guide ordering system

11‧‧‧買賣伺服器 11‧‧‧Selling and selling servers

12‧‧‧訊息交換伺服器 12‧‧‧Message Exchange Server

111‧‧‧中央處理模組 111‧‧‧Central Processing Module

112‧‧‧智能訊息管理模組 112‧‧‧Intelligent Message Management Module

113‧‧‧買賣管理模組 113‧‧‧ Trading Management Module

114‧‧‧關鍵字資料庫 114‧‧‧Keyword database

115‧‧‧商品資料庫 115‧‧‧Commodity database

13‧‧‧使用者資訊裝置 13‧‧‧User Information Device

2‧‧‧支付端裝置 2‧‧‧Payment device

A‧‧‧購物成員 A‧‧‧ shopping members

B‧‧‧購物成員 B‧‧‧Shopping members

C‧‧‧購物成員 C‧‧‧Shopping members

D1‧‧‧交易資訊 D1‧‧‧ Trading Information

D2‧‧‧交易指令 D2‧‧‧ trading order

D2’‧‧‧下單指令 D2’‧‧‧ order order

D2”‧‧‧公開指令 D2" ‧ ‧ public directive

D3‧‧‧訂購確認訊息 D3‧‧‧Order Confirmation Message

D4‧‧‧訂單公開請求 D4‧‧‧Order open request

D31‧‧‧買賣商品代號 D31‧‧‧ Buying and selling commodity code

D5‧‧‧成交訊息 D5‧‧‧Sale Message

D6‧‧‧支付請求 D6‧‧‧Payment request

D6’‧‧‧支付指令 D6’‧‧‧ payment instruction

M‧‧‧買賣聊天室 M‧‧‧ Buying and writing chat rooms

M2‧‧‧交易聊天室 M2‧‧‧ transaction chat room

S1‧‧‧發布交易資訊步驟 S1‧‧‧Release transaction information steps

S2‧‧‧監控對話訊息步驟 S2‧‧‧Monitoring dialogue message steps

S3‧‧‧將購物成員邀請至交易聊天室步驟 S3‧‧‧Inviting shopping members to the transaction chat room

S4‧‧‧發布交易選單步驟 S4‧‧‧ Release Trading Menu Steps

S5‧‧‧建立交易訂單步驟 S5‧‧‧ Establishing a trade order step

S6‧‧‧確認公開交易訂單步驟 S6‧‧‧Confirm public trading order steps

S7‧‧‧公開成交訊息步驟 S7‧‧‧ Public Transaction Steps

第1圖,為本創作之系統架構圖。 Figure 1 is a system architecture diagram of the creation.

第2圖,為本創作之實施流程圖。 Figure 2 is a flow chart of the implementation of the creation.

第3圖,為本創作之實施示意圖(一)。 Figure 3 is a schematic diagram of the implementation of this creation (1).

第4圖,為本創作之實施示意圖(二)。 Figure 4 is a schematic diagram of the implementation of the creation (2).

第5圖,為本創作之實施示意圖(三)。 Figure 5 is a schematic diagram of the implementation of the creation (3).

第6圖,為本創作之另一實施例(一)。 Figure 6 is another embodiment (I) of the present creation.

第7圖,為本創作之另一實施例(二)。 Figure 7 is another embodiment (2) of the present creation.

第8圖,為本創作之另一實施例(三)。 Figure 8 is another embodiment (3) of the present creation.

第9圖,為本創作之實施示意圖(四)。 Figure 9 is a schematic diagram of the implementation of the creation (4).

請參閱「第1圖」,圖中所示為本創作之系統架構圖,如圖,本創作之網路社群買賣導引下單系統1,其主要具有一買賣伺服器11,所述的買賣伺服器11係透過一網際網路資訊連接於一訊息交換伺服器12,且訊息交換伺服器12係資訊連接有至少一使用者資訊裝置13;所述的買賣伺服器11可於訊息交換伺服器12建立一買賣聊天室及一交易 聊天室,以邀請至少一購物成員加入,並監控買賣聊天室的至少一對話訊息,並從對話訊息中識別一關鍵字詞,以關鍵字詞回應相對應的服務;所述的訊息交換伺服器12建立有買賣聊天室及交易聊天室,可供買賣伺服器11、及使用者資訊裝置13交換對話訊息,其可以為一即時通訊伺服器、一社群平台伺服器、或一電子郵件伺服器等,但不以此為限;所述的使用者資訊裝置13可供購物成員操作,其中,使用者資訊裝置13係可執行一資訊交換程式,所述的資訊交換程式可使使用者資訊裝置13串接於訊息交換伺服器12的買賣聊天室及交易聊天室,並於訊息交換伺服器12所建立的買賣聊天室中接收及發送對話訊息,其可以為一智能手機、一電腦裝置、或一穿戴式電子裝置等,但不以此為限;請再參閱圖中所示,買賣伺服器11係包含有一中央處理模組111,另有一智能訊息管理模組112、一買賣管理模組113、一關鍵字資料庫114、及一商品資料庫115與中央處理模組111完成資訊連接,其中:(1)所述的中央處理模組111,用以運行買賣伺服器11;(2)所述的智能訊息管理模組112,用以監控及識別對話訊息,以執行一交易指令、一下單指令及一公開指令,並可產生一交易訂單;(3)所述的買賣管理模組113,儲存有至少一交易資訊及至少一筆交易訂單;(4)所述的關鍵字資料庫114,儲存有至少一筆關鍵字詞,以供智能訊息管理模組112可於數筆對話訊息中 搜尋關鍵字詞,以識別出操作指令(交易指令、下單指令、公開指令),所述的關鍵字詞係可以由商家端自行增加、刪減、或修訂,其可依據任務類型作詞庫分類,例如,一正面語意詞、一負面語意詞、一交易代號等用詞,但不以此為限,特先陳明;(5)所述的商品資料庫115,儲存有至少一商品資訊,使買賣管理模組113可將商品資訊匯入於交易資訊中。 Please refer to "Figure 1", which shows the system architecture diagram of the creation. As shown in the figure, the online community trading guide order system 1 of the present invention mainly has a trading server 11, said The trading server 11 is connected to a message exchange server 12 via an internet information, and the message exchange server 12 is connected to at least one user information device 13; the buyer and seller server 11 can be used for message exchange servo 12 establishes a buying and selling chat room and a transaction The chat room invites at least one shopping member to join, and monitors at least one conversation message for buying and selling the chat room, and identifies a keyword word from the conversation message, and responds to the corresponding service with the keyword word; the message exchange server 12 Establishing a trading chat room and a transaction chat room, the trading server 11 and the user information device 13 exchange conversation messages, which may be an instant messaging server, a social platform server, or an email server. The user information device 13 can be operated by a shopping member. The user information device 13 can execute an information exchange program, and the information exchange program can enable the user information device. 13 is connected to the transaction chat room and the transaction chat room of the message exchange server 12, and receives and sends a conversation message in the transaction chat room established by the message exchange server 12, which may be a smart phone, a computer device, or A wearable electronic device, etc., but not limited thereto; please refer to the figure, the buying and selling server 11 includes a central processing module 111, and another wisdom The information management module 112, a transaction management module 113, a keyword database 114, and a product database 115 complete the information connection with the central processing module 111, wherein: (1) the central processing module 111, The intelligent message management module 112 is configured to monitor and identify the dialog message to execute a transaction instruction, a single instruction, and a public instruction, and generate a transaction order; (3) The transaction management module 113 stores at least one transaction information and at least one transaction order; (4) the keyword database 114 stores at least one keyword word for the intelligent message management module. Group 112 can be in a number of conversation messages Searching for keyword words to identify operation instructions (transaction orders, order instructions, public instructions), the keyword words can be added, deleted, or revised by the merchant, which can be classified according to the task type. For example, a positive-spoken word, a negative-spoken word, a transaction code, and the like, but not limited thereto, the first-ever Chen Ming; (5) the product database 115, storing at least one product information, The sale and purchase management module 113 can import the product information into the transaction information.

請參閱「第2圖」,圖中所示為本創作之實施流程圖,請搭配參照「第1圖」,如圖,當買賣伺服器11於訊息交換伺服器12建立一買賣聊天室M後,至少一購物成員(A、B、C)係可分別以一使用者資訊裝置13操作,進入買賣聊天室M,其中,本創作網路社群買賣導引下單系統1的實施方法如下:(1)發布交易資訊步驟S1:請搭配參閱「第3圖」,圖中所示為本創作之實施示意圖(一),如圖,當至少一個購物成員(A、B、C)進入買賣聊天室M後,智能訊息管理模組112係可將一交易資訊D1發布至買賣聊天室M中,其中,當交易資訊D1發布至買賣聊天室M時,交易資訊D1係可為一文字、一圖片、一多媒體檔案、一網頁連結或一操作選單其中一種或其組合;(2)監控對話訊息步驟S2:各使用者資訊裝置13接收到交易資訊D1後,購物成員(A、B、C)係可查看交易資訊D1、或回覆交易資訊D1,當購物成員A選擇回覆 交易資訊D1,可於買賣聊天室M中發布一交易指令D2,其中,所述的交易指令D2係以對話訊息呈現,再者,智能訊息管理模組112係可於關鍵字資料庫114比對買賣聊天室M中的對話訊息,分析語意比對關鍵字詞以識別出交易指令D2,若比對出相對應的關鍵字詞時,則智能訊息管理模組112可識別交易指令D2,判定該購物成員A欲執行交易,使智能訊息管理模組112可產生一交易邀請,並將交易邀請發送至購物成員A,又,若未比對出相對應的關鍵字詞時,則智能訊息管理模組112繼續比對買賣聊天室M中的對話訊息;(3)將購物成員邀請至交易聊天室步驟S3:請搭配參閱「第4圖」,圖中所示為本創作之實施示意圖(二),如圖,當購物成員A接受交易邀請,購物成員A即可加入買賣伺服器11所建立的一交易聊天室M2,其中,買賣伺服器11係透過訊息交換伺服器12,將交易邀請發送至該購物成員A所持有的使用者資訊裝置13,使交易聊天室M2係可於相同資訊交換程式中開啟,或者,亦可以其他資訊交換程式開啟,並不以此為限;(4)發布交易選單步驟S4:當購物成員A進入交易聊天室M2後,智能訊息管理模組112將一訂購確認訊息D3傳送至交易聊天室M2,其中,訂購確認訊息D3可以一文字、一圖形、或一虛擬表單呈現,並且訂購確認 訊息D3係具有一交易商品代號D31,訂購確認訊息D3更可顯示有一商品名稱、一商品說明、或一銷售數量等資訊;(5)建立交易訂單步驟S5:當訂購確認訊息D3發布後,購物成員A可於交易聊天室M2輸入一下單指令D2’,使智能訊息管理模組112可於關鍵字資料庫114比對交易聊天室M2中的對話訊息,分析語意比對關鍵字詞以識別出下單指令D2’,若智能訊息管理模組112識別出下單指令D2’,則智能訊息管理模組112可產生一交易訂單,並將交易訂單儲存於買賣管理模組113,又,若智能訊息管理模組112未識別出下單指令D2’,則智能訊息管理模組112關閉交易聊天室M2,結束與購物成員A之間的交易,其中,智能訊息管理模組112係可設定一交易限制時間,若購物成員A超過交易限制時間仍未輸入下單指令D2’,則關閉交易聊天室M2,取消該筆交易;例如,購物成員A輸入「+1」、「買」、「同意」、「下單」、「放入購物車」、「結帳」、「OK」等正面語意的對話訊息,則智能訊息管理模組112可判斷所輸入的對話訊息為下單指令D2’,再者,本案亦可以由購物成員主動取消交易,當購物成員A輸入「不買」、「不要」、「不行」、「拒買」、「退出」、「取消」、「NO」、「不好」、「不同意」等負面語意的對話訊息,則智能訊息管理模組112會判斷對話訊息為一取消交易指令,進而使智能訊息管理模 組112取消交易,又,關鍵字資料庫114係可依據需求更新關鍵字詞,以補充正面、負面語意用詞,以加速智能訊息管理模組112判斷速度及提升判斷精準度;(6)確認公開交易訂單步驟S6:請搭配參閱「第5圖」,圖中所示為本創作之實施示意圖(三),如圖,當交易訂單儲存完畢,智能訊息管理模組112會傳送一訂單公開請求D4至購物成員A的使用者資訊裝置13,當購物成員A以使用者資訊裝置13輸入一公開指令D2”後,智能訊息管理模組112可於關鍵字資料庫114比對交易聊天室M2中的對話訊息,分析語意比對關鍵字詞以識別出公開指令D2”,使智能訊息管理模組112生成一同意公開判斷,反之,智能訊息管理模組112未識別出公開指令D2”,則生成一不同意公開判斷,並返回監控對話訊息步驟S2,例如,購物成員A輸入「同意」、「公開」、「好」、「沒問題」、「OK」、「可以」等正面語意的對話訊息,則智能訊息管理模組112可判斷所輸入的對話訊息為公開指令D2”,又,若購物成員A輸入「不行」、「不要」、「不可以」、「拒絕」、「退出」、「取消」、「NO」、「不好」、「不同意」等負面語意的對話訊息,則智能訊息管理模組112會判斷對話訊息為一不公開指令,或者,於若智能訊息管理模組112未識別出公開指令D2”之狀況時,則智能訊息管理模組112於完成交易後關閉交易聊天室M2; (7)公開成交訊息步驟S7:當智能訊息管理模組112判定為同意公開判斷時,智能訊息管理模組112可生成一成交訊息D5並關閉交易聊天室M2,再將成交訊息D5發布至買賣聊天室M,以供買賣聊天室M中的各購物成員(A、B、C)可讀取成交訊息D5,以增加社群效應。 Please refer to "Figure 2". The figure shows the flow chart of the implementation of this creation. Please refer to "Figure 1". As shown in the figure, when the buying and selling server 11 establishes a trading room M after the message exchange server 12 At least one shopping member (A, B, C) can be operated by a user information device 13 to enter the buying and selling chat room M. The implementation method of the creative online community buying and selling guide ordering system 1 is as follows: (1) Release transaction information Step S1: Please refer to “Figure 3”. The figure shows the implementation diagram of the creation (1). As shown in the figure, when at least one shopping member (A, B, C) enters the trading chat After the room M, the intelligent message management module 112 can publish a transaction information D1 to the sales and purchase chat room M, wherein when the transaction information D1 is posted to the sale and purchase chat room M, the transaction information D1 can be a text, a picture, a multimedia file, a web link or an operation menu, or a combination thereof; (2) monitoring the conversation message, step S2: after each user information device 13 receives the transaction information D1, the shopping member (A, B, C) can View transaction information D1, or reply to transaction information D1, when A reply to a member selected were The transaction information D1 can be issued in the transaction room M, a transaction instruction D2, wherein the transaction instruction D2 is presented by a dialog message, and the intelligent message management module 112 can be compared in the keyword database 114. The dialogue message in the chat room M is bought and sold, and the semantic meaning is compared with the keyword word to identify the transaction instruction D2. If the corresponding keyword word is compared, the intelligent message management module 112 can identify the transaction instruction D2, and determine the The shopping member A wants to execute the transaction, so that the intelligent message management module 112 can generate a transaction invitation and send the transaction invitation to the shopping member A, and if the corresponding keyword word is not compared, the intelligent message management module The group 112 continues to compare and buy the conversation message in the chat room M; (3) invites the shopping member to the transaction chat room. Step S3: Please refer to "4th picture", which shows the implementation diagram of the creation (2) As shown in the figure, when the shopping member A accepts the transaction invitation, the shopping member A can join the transaction chat room M2 established by the buying and selling server 11, wherein the trading server 11 sends the transaction invitation through the message exchange server 12. The user information device 13 held by the shopping member A enables the transaction chat room M2 to be opened in the same information exchange program, or can be opened by other information exchange programs, and is not limited thereto; (4) Publishing the transaction menu step S4: After the shopping member A enters the transaction chat room M2, the intelligent message management module 112 transmits a subscription confirmation message D3 to the transaction chat room M2, wherein the order confirmation message D3 can be a text, a graphic, or a Virtual form presentation with order confirmation The message D3 has a transaction product code D31, and the order confirmation message D3 can display information such as a product name, a product description, or a sales quantity; (5) establish a transaction order, step S5: when the order confirmation message D3 is released, the purchase The member A can input a single instruction D2' in the transaction chat room M2, so that the intelligent message management module 112 can compare the dialogue information in the transaction chat room M2 with the keyword database 114, and analyze the semantic comparison keyword words to identify The order instruction D2', if the intelligent message management module 112 recognizes the order instruction D2', the intelligent message management module 112 can generate a transaction order, and store the transaction order in the sale and purchase management module 113, and if If the message management module 112 does not recognize the order instruction D2', the intelligent message management module 112 closes the transaction chat room M2 and ends the transaction with the shopping member A, wherein the intelligent message management module 112 can set a transaction. To limit the time, if the purchase member A has not entered the order instruction D2' after exceeding the transaction restriction time, close the transaction chat room M2 and cancel the transaction; for example, the purchase member A enters "+1" Intelligent message management module 112 can determine the entered dialog message, such as "Buy", "Agree", "Place Order", "Add to Cart", "Checkout", "OK" and other positive conversation messages. In order to place an order D2', in addition, the case may also be cancelled by the shopping member. When the shopping member A enters "Do not buy", "Do not", "No", "Reject", "Exit", "Cancel", The negative message semantic message such as "NO", "bad", "disagree", etc., the intelligent message management module 112 determines that the dialog message is a cancel transaction command, thereby enabling the intelligent message management mode. The group 112 cancels the transaction, and the keyword database 114 can update the keyword words according to the requirements to supplement the positive and negative semantic terms to accelerate the intelligent message management module 112 to determine the speed and improve the accuracy of the judgment; (6) confirm Public order order Step S6: Please refer to "Figure 5". The figure shows the implementation diagram (3) of the creation. As shown in the figure, when the transaction order is saved, the intelligent message management module 112 will transmit an order disclosure request. D4 to the user information device 13 of the shopping member A, after the shopping member A inputs a public instruction D2" by the user information device 13, the intelligent message management module 112 can compare the transaction chat room M2 in the keyword database 114. The dialog message is analyzed to match the keyword word to identify the public command D2", so that the intelligent message management module 112 generates a consent public judgment. Otherwise, the intelligent message management module 112 does not recognize the public command D2", then generates Disagreeing with the public judgment and returning to the monitoring dialog message step S2, for example, the shopping member A inputs "consent", "public", "good", "no problem", "OK", The intelligent message management module 112 can determine that the input dialog message is the public command D2", and if the shopping member A enters "no", "not", "no", " The negative message semantic message such as "reject", "exit", "cancel", "NO", "bad", "disagree", etc., the intelligent message management module 112 determines that the dialog message is a non-public instruction, or If the intelligent message management module 112 does not recognize the status of the public command D2", the intelligent message management module 112 closes the transaction chat room M2 after completing the transaction; (7) Public Transaction Message Step S7: When the intelligent message management module 112 determines that the public judgment is agreed, the intelligent message management module 112 may generate a transaction message D5 and close the transaction chat room M2, and then issue the transaction message D5 to the transaction. The chat room M, for each shopping member (A, B, C) in the chat room M, can read the transaction message D5 to increase the community effect.

承「第2圖」中建立交易訂單步驟,其中,購物成員A更可輸入一數量指令,使智能訊息管理模組112可於關鍵字資料庫114比對交易聊天室M2中的對話訊息,分析語意比對關鍵字詞以識別出數量指令,使智能訊息管理模組112可設定交易訂單的一商品購買數量,例如,購物成員A輸入對話訊息為「OK,給我3組」,則智能訊息管理模組112可判斷「OK」為下單指令D2’,「3組」可判斷為數量指令,且購買數量為「3」個,藉此,可避免想購買多組交易商品的購物成員重複進行下單流程。 In the "Figure 2", a transaction order step is established, wherein the shopping member A can further input a quantity instruction, so that the intelligent message management module 112 can compare the dialogue message in the transaction chat room M2 in the keyword database 114, and analyze The semantic information is compared with the keyword word to identify the quantity instruction, so that the intelligent message management module 112 can set the quantity of a product purchased for the transaction order. For example, the shopping member A inputs the dialogue message to "OK, give me 3 groups", then the intelligent message The management module 112 can determine that "OK" is the order instruction D2', the "3 groups" can be determined as the quantity instruction, and the number of purchases is "3", thereby avoiding the repetition of the shopping members who want to purchase multiple sets of transaction products. Make the order process.

請參閱「第6圖」,圖中所示為本創作之另一實施例(一),請搭配參閱「第3圖」~「第5圖」,如圖,本創作之買賣伺服器11,更包含有一數據分析模組116,所述的數據分析模組116係資訊連接於中央處理模組111,數據分析模組116係可收集買賣聊天室M的對話訊息(包含:交易指令D2、下單指令D2’、或成交訊息D5),並對所接收到的對話訊息進行分析,以產生一銷售建議報告,例如,數據分析 模組116收集交易指令D2後,數據分析模組116可分析交易指令D2的數量,分析購物成員對該檔交易商品觸及率,又,數據分析模組116亦可以擷取買賣聊天室中的對話訊息,分析出交易商品的評價,例如買賣聊天室的對話訊息為:「購物成員A:『謝謝團媽,這個蛋糕超好吃』、購物成員B:『蛋糕口感綿密不錯』、購物成員C:『團媽的蛋糕超棒』」,數據分析模組116即可判斷上述對話訊息皆為正面語意,使數據分析模組116可於銷售建議報告中給予較高評價,反之,若為負面語意者,則數據分析模組116可於銷售建議報告中給予較低評價,買賣業者收到銷售建議報告後,即可參考銷售建議報告進行下一檔買賣交易之參考。 Please refer to "Picture 6", which shows another embodiment (1) of this creation. Please refer to "Figure 3" to "5th Drawing". As shown in the figure, the trading server 11 of this creation, Further includes a data analysis module 116, the data analysis module 116 is connected to the central processing module 111, and the data analysis module 116 can collect the conversation message for buying and selling the chat room M (including: transaction instruction D2, lower Single instruction D2', or transaction message D5), and analyze the received conversation message to generate a sales proposal report, for example, data analysis After the module 116 collects the transaction instruction D2, the data analysis module 116 can analyze the number of the transaction instruction D2, analyze the reach rate of the transaction member for the transaction item, and the data analysis module 116 can also capture the conversation in the chat room. The message analyzes the evaluation of the traded goods. For example, the dialogue message for buying and selling chat rooms is: "Shopping member A: "Thank you, the mother, this cake is super delicious", shopping member B: "The cake tastes very good", shopping member C: The data analysis module 116 can determine that the dialog message is positive, so that the data analysis module 116 can give a higher evaluation in the sales suggestion report, and vice versa. The data analysis module 116 can give a lower evaluation in the sales suggestion report, and after receiving the sales suggestion report, the trader can refer to the sales suggestion report for reference of the next sale and purchase transaction.

請參閱「第7圖」,圖中所示為本創作之另一實施例(二),如圖,本創作之買賣伺服器11,更包含有一優惠資料庫117,所述的優惠資料庫117係資訊連接於中央處理模組111,其儲存有至少一優惠資訊,當購物成員A完成下單,且智能訊息管理模組112將成交訊息D5成功發布至買賣聊天室M後,智能訊息管理模組112可由優惠資料庫117中隨機、或指定一組優惠資訊,並將優惠資訊傳送至該購物成員A的使用者資訊裝置13,以供購物成員A使用該筆優惠資訊,其中,優惠資訊係可以為一虛擬優惠券、一紅利點數、或一虛擬貨幣,但並不以此為限,特先陳明,藉此,透過發送優惠資訊之方式,可提升各購物成員將公開成交訊息D5之意願,可大幅提升社群效應。 Please refer to "FIG. 7", which shows another embodiment (2) of the present creation. As shown in the figure, the purchase and sale server 11 of the present invention further includes a preferential database 117, and the preferential database 117. The information is connected to the central processing module 111, which stores at least one preferential information. When the shopping member A completes the order, and the intelligent message management module 112 successfully posts the transaction message D5 to the chat room M, the intelligent message management module The group 112 may randomly or specify a set of preferential information from the preferential database 117, and transmit the preferential information to the user information device 13 of the shopping member A for the shopping member A to use the preferential information, wherein the preferential information system It can be a virtual coupon, a bonus point, or a virtual currency, but it is not limited to it. It can be used to enhance the sales information of each shopping member by sending the preferential information. The willingness can greatly enhance the community effect.

請參閱「第8圖」,圖中所示為本創作之另一實施例(三),並請搭配參閱「第9圖」,為本創作之實施示意圖(四),如圖,買賣伺服器11另資訊連接於至少一支付端裝置2,並且,關鍵字資料庫114係建立有關於該支付端裝置2的至少一筆關鍵字詞、及一連接閘道;當供購物成員A完成下單後,智能訊息管理模組112會發送一支付請求D6,購物成員可於交易聊天室M2中回覆一支付指令D6’,智能訊息管理模組112可於關鍵字資料庫114比對交易聊天室M2中的對話訊息,分析語意比對關鍵字詞以識別出支付指令D6’,於識別成功的狀況下,智能訊息管理模組112可搜尋與支付指令D6’相關聯支付端裝置2的一連接閘道,並傳送至使用者資訊裝置13,例如,當購物成員輸入「APPLE PAY」時,智能訊息管理模組112可擷取「APPLE PAY」於關鍵字資料庫114進行搜尋,如關鍵字資料庫114已儲存有關鍵字詞「APPLE PAY」,則智能訊息管理模組112會進一步找出「APPLE PAY」的連接閘道,使使用者資訊裝置103可資訊連接至與「APPLE PAY」相關聯的支付端裝置2進行支付。 Please refer to "Figure 8", which shows another embodiment (3) of this creation, and please refer to "Figure 9" for the implementation of this creation (4), as shown in the figure, the trading server The other information is connected to the at least one payment terminal device 2, and the keyword database 114 establishes at least one keyword word about the payment terminal device 2 and a connection gateway; when the shopping member A completes the order The intelligent message management module 112 sends a payment request D6, and the shopping member can reply a payment instruction D6' in the transaction chat room M2, and the intelligent message management module 112 can compare the transaction chat room M2 in the keyword database 114. The dialog message analyzes the semantics to identify the payment instruction D6'. In the case that the recognition is successful, the intelligent message management module 112 can search for a connection gateway of the payment terminal device 2 associated with the payment instruction D6'. And transmitted to the user information device 13, for example, when the shopping member inputs "APPLE PAY", the intelligent message management module 112 can retrieve the "APPLE PAY" from the keyword database 114, such as the keyword database 114. Saved With the keyword "APPLE PAY", the intelligent message management module 112 further finds the connection gateway of "APPLE PAY", so that the user information device 103 can be connected to the payment terminal device associated with "APPLE PAY". 2 Make a payment.

綜上所述,本創作所稱之網路社群買賣導引下單系統,其具有一買賣伺服器,所述的買賣伺服器係串接於一訊息交換伺服器,使買賣伺服器可於訊息交換伺服器建立一買賣聊天室、及一交易聊天室,買賣伺服器至少包含有一智能訊息管理模組及一關鍵字資料庫,使智能訊息管 理模組可基於關鍵字資料庫,對聊天室中一對話訊息分析其語意,以識別出一交易指令、一下單指令、及一公開指令,並執行所識別的操作指令,再者,當一購物成員完成交易,買賣伺服器可再將一成交訊息發布至買賣聊天室,以增進買賣聊天室的社群效應;依此,本創作其據以實施後,確實可達到提供一種可以對話訊息導引購物成員完成買賣交易、及加強社群效應的網路社群買賣導引下單系統之目的。 In summary, the online community trading guide ordering system referred to in the present invention has a trading server, and the trading server is serially connected to a message exchange server, so that the buying and selling server can be The message exchange server establishes a trading chat room and a transaction chat room, and the trading server includes at least one intelligent message management module and a keyword database to enable the intelligent message tube The module can analyze the semantics of a conversation message in the chat room based on the keyword database to identify a transaction instruction, a single instruction, and a public instruction, and execute the identified operation instruction, and then, The shopping member completes the transaction, and the trading server can then post a transaction message to the trading room to promote the community effect of buying and selling the chat room; accordingly, after the creation of the creation, it can indeed provide a dialogue message. Leading shopping members to complete the sale and purchase transaction, and to strengthen the community effect of the online community trading guide order system.

唯,以上所述者,僅為本創作之較佳之實施例而已,並非用以限定本創作實施之範圍;任何熟習此技藝者,在不脫離本創作之精神與範圍下所作之均等變化與修飾,皆應涵蓋於本創作之專利範圍內。 The above description is only for the preferred embodiment of the present invention, and is not intended to limit the scope of the present invention; any person skilled in the art can make equal changes and modifications without departing from the spirit and scope of the present invention. , should be covered by the scope of this creation patent.

綜上所述,本創作之功效,係具有新型之「產業可利用性」、「新穎性」與「進步性」等專利要件;申請人爰依專利法之規定,向 鈞局提起新型專利之申請。 In summary, the effectiveness of this creation is in the form of new types of patents such as “industry availability,” “novelty,” and “progressiveness”; the applicant filed a new patent with the bureau in accordance with the provisions of the Patent Law. Application.

Claims (7)

一種網路社群買賣導引下單系統,其包括:一訊息交換伺服器,建立有一買賣聊天室、及一交易聊天室;一使用者資訊裝置,資訊連結至該訊息交換伺服器,用以於該買賣聊天室和該交易聊天室輸入一對話訊息;一買賣伺服器,資訊連接於該訊息交換伺服器,該買賣伺服器具有一中央處理模組,另有一智能訊息管理模組、及一關鍵字資料庫與該中央處理模組完成資訊連接;該中央處理模組,用以運行該買賣伺服器;該智能訊息管理模組,用以分析該對話訊息的語意,執行相關連語意的操作;該關鍵字資料庫,儲存有至少一關鍵字詞,以供該智能訊息管理模組可於該對話訊息中搜尋該關鍵字詞;以及該智能訊息管理模組基於該關鍵字資料庫分析該對話訊息的語意,以識別一交易指令、一下單指令、及一公開指令,並執行所識別的各該指令。 An online community buying and selling guide ordering system includes: a message exchange server, a buying and selling chat room, and a transaction chat room; a user information device, the information is linked to the message exchange server, Entering a conversation message in the transaction chat room and the transaction chat room; a service server, the information is connected to the message exchange server, the transaction server has a central processing module, another intelligent message management module, and a The keyword database is connected to the central processing module; the central processing module is configured to run the trading server; the intelligent message management module is configured to analyze the semantics of the conversation message and perform related semantic operations The keyword database stores at least one keyword word for the smart message management module to search for the keyword word in the conversation message; and the intelligent message management module analyzes the keyword based on the keyword database The semantics of the conversation message to identify a transaction instruction, a single instruction, and a public instruction, and execute each of the identified instructions. 如申請專利範圍第1項之網路社群買賣導引下單系統,其中,該智能訊息管理模組識別出該交易指令後,邀請該使用者資訊裝置加入該交易聊天室。 For example, in the online community trading guide order system of claim 1, wherein the intelligent message management module recognizes the transaction instruction and invites the user information device to join the transaction chat room. 如申請專利範圍第1項之網路社群買賣導引下單系統,其中,該智能訊息管理模組識別出該下單指令後,該智能訊息管理模組產生及儲存一交易訂單。 For example, in the online community trading guide order system of claim 1, wherein the intelligent message management module recognizes the order instruction, the intelligent message management module generates and stores a transaction order. 如申請專利範圍第1項之網路社群買賣導引下單系統,其中,該智能訊息管理模組識別出該公開指令後,該智能訊息管理模組將一成交訊息發布至該買賣聊天室。 For example, in the online community trading guide order system of claim 1, wherein the intelligent message management module recognizes the public instruction, the intelligent message management module issues a transaction message to the sales chat room. . 如申請專利範圍第1項之網路社群買賣導引下單系統,其中,一買賣管理模組及一商品資料庫分別資訊連接至該中央處理模組,該買賣管理模組儲存有至少一筆交易資訊,該商品資料庫儲存有至少一交易商品資訊。 For example, the online community trading guide ordering system of claim 1 is wherein a trading management module and a product database are respectively connected to the central processing module, and the trading management module stores at least one Transaction information, the product database stores at least one transaction product information. 如申請專利範圍第1項之網路社群買賣導引下單系統,其中,該關鍵字資料庫建立有一支付端裝置相關聯的該關鍵字詞、及一連接閘道,該使用者資訊裝置透過該連接閘道,與該支付端裝置完成資訊連接。 The online community trading guide ordering system of claim 1, wherein the keyword database establishes a keyword word associated with the payment device, and a connection gateway, the user information device Through the connection gateway, the information connection is completed with the payment terminal device. 如申請專利範圍第1項之網路社群買賣導引下單系統,其中,一優惠資料庫資訊連接至該中央處理模組,該優惠資料庫儲存有至少一優惠資訊。 For example, in the online community trading guide order system of claim 1, wherein a preferential database information is connected to the central processing module, the preferential database stores at least one preferential information.

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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
TWI678670B (en) * 2018-07-27 2019-12-01 自成整合科技股份有限公司 Guiding system for ordering in network social transaction and implementing method thereof

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
TWI678670B (en) * 2018-07-27 2019-12-01 自成整合科技股份有限公司 Guiding system for ordering in network social transaction and implementing method thereof

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