TWM446944U - Hybrid cloud navigation services system - Google Patents

Hybrid cloud navigation services system Download PDF

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Publication number
TWM446944U
TWM446944U TW101219350U TW101219350U TWM446944U TW M446944 U TWM446944 U TW M446944U TW 101219350 U TW101219350 U TW 101219350U TW 101219350 U TW101219350 U TW 101219350U TW M446944 U TWM446944 U TW M446944U
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Taiwan
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wireless
service system
navigation service
handheld device
smart handheld
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TW101219350U
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Chinese (zh)
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Fang-Xi Guo
Shi-Cui Guo
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Fang-Xi Guo
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Priority to TW101219350U priority Critical patent/TWM446944U/en
Publication of TWM446944U publication Critical patent/TWM446944U/en

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  • Information Transfer Between Computers (AREA)

Description

複合式雲端導覽服務系統Composite cloud navigation service system

本創作係一種導覽服務系統,特別指一種適用於飯店、遊樂園區及餐飲等旅遊業之複合式雲端導覽服務系統。This creation is a navigation service system, especially a composite cloud navigation service system suitable for tourism in hotels, amusement parks and restaurants.

過去由資訊科技的落後,飯店、遊樂園區及餐飲等旅遊業者大多是以報章雜誌來刊登其廣告,而遊客再以所見有關的美食、旅遊或特價品介紹,分門別類的剪貼存檔備份,使後續在閱讀或翻找時能快速找尋相關的內容。In the past, due to the backwardness of information technology, most of the tourism industry, such as restaurants, amusement parks and restaurants, published their advertisements in newspapers and magazines. Tourists then introduced the related food, travel or special products, and sorted them into scrapbook archives for backup. Quickly find relevant content while reading or rummaging.

而現今的科技日新月異,資訊網路及無線通訊的結合應用,已廣泛的滿足一般民眾的日常需求,如何將其結合在飯店、遊樂園區及餐飲等旅遊業裡,進而改善我們的生活品質便成為目前的趨勢。Today's technology is changing with each passing day. The combination of information network and wireless communication has widely met the daily needs of the general public. How to integrate it into the tourism industry such as restaurants, amusement parks and restaurants, and improve our quality of life. Become the current trend.

有鑑於此,本創作人特別將雲端科技及無線通訊應用結合於飯店、遊樂園區及餐飲等旅遊業之客服與導覽,期待能供應一種複合式雲端導覽服務系統,乃潛心研思、設計組製,以供應消費大眾使用,為本創作所欲研創之創作動機者。In view of this, the creator especially combines cloud technology and wireless communication applications into the customer service and navigation of tourism, such as restaurants, amusement parks and restaurants, and looks forward to providing a hybrid cloud navigation service system. The design system is designed to be used by the consumer and is the creative motive for the creative research.

有鑑於此,本案創作人乃以其本身所具備之專業素養與技術理念,經過多次之突破改良,終使本創作得以誕生,其首要之目的乃在提供一種複合式雲端導覽服務系統,係用以提供客戶導向的全方位服務,其係由一雲端伺服器、至少一網路平台、複數個無線辨識裝置及至少一智慧型手持裝置所組成。In view of this, the creator of this case, with its own professional literacy and technical ideas, has made many breakthroughs and improvements, and finally created this creation. Its primary purpose is to provide a composite cloud navigation service system. It is used to provide a customer-oriented full service consisting of a cloud server, at least one network platform, a plurality of wireless identification devices and at least one smart handheld device.

雲端伺服器連結有至少一資料模型,其各別儲存有不同型態之資料檔案,並由伺服端主機上傳而儲存;各網路平台係與雲端伺服器連結,讓用戶端客戶可藉智慧型手持裝置進行資訊傳遞,進而參與系統之串流服務;複數個無線辨識裝置係內嵌一無線辨識標籤(含RFID Tag及QR Code),並分別對應設置於至少一特定區域點。The cloud server is connected to at least one data model, and each of the different types of data files is stored and uploaded by the server host; the network platforms are connected with the cloud server, so that the client can borrow the smart type. The handheld device performs information transmission and participates in the streaming service of the system; a plurality of wireless identification devices are embedded with a wireless identification tag (including RFID tag and QR Code), and are respectively disposed corresponding to at least one specific area point.

智慧型手持裝置內設有至少一應用程式及至少一無線讀取模組;應用程式可透過網路直接連結至雲端伺服器,當點選智慧型手持裝置內之應用程式時,該智慧型手持裝置隨即可與系統進行資訊傳遞;無線讀取模組藉由讀取該無線辨識裝置之無線辨識標籤,來取得各特定區域點之資訊。The smart handheld device has at least one application and at least one wireless reading module; the application can be directly connected to the cloud server through the network, and when the application in the smart handheld device is clicked, the smart handheld The device can then transmit information to and from the system; the wireless reading module obtains information of each specific area point by reading the wireless identification tag of the wireless identification device.

如上所述複合式雲端導覽服務系統,較佳的是該網路平台係部落格、網路社群或系統預設官方網站之一者。As described above, the composite cloud navigation service system preferably has one of a default website of a blog, an online community, or a system.

如上所述複合式雲端導覽服務系統,較佳的是該無線讀取模組係近場無線通訊感應模組。In the composite cloud navigation service system as described above, it is preferable that the wireless reading module is a near field wireless communication sensing module.

如上所述複合式雲端導覽服務系統,較佳的是該無線辨識標籤係RFID被動式標籤,其上更設有二維之QR碼以供辨識。In the composite cloud navigation service system as described above, it is preferable that the wireless identification tag is an RFID passive tag, and a two-dimensional QR code is further provided for identification.

如上所述複合式雲端導覽服務系統,較佳的是該智慧型手持裝置更設有一衛星定位接收器,該衛星定位接收器接收一全球衛星系統所發出之定位資訊,以取得該智慧型手持裝置所在之位置。Preferably, the smart handheld device has a satellite positioning receiver, and the satellite positioning receiver receives positioning information sent by a global satellite system to obtain the smart handheld. The location of the device.

如上所述複合式雲端導覽服務系統,較佳的是該智慧型手持裝置透過藍芽系統(Bluetooth)、全球行動通訊系統(GSM)、整合封包無線電服務系統(GPRS)、低功率行動電話系統(PHS)、無線區網系統(WLAN)、微波存取全球互通系統(WIMAX)或無線高傳真系統(WI-FI)之一者連結至雲端伺服器。As described above, the hybrid cloud navigation service system preferably transmits the smart handheld device through Bluetooth, Global System for Mobile Communications (GSM), Integrated Packet Radio Service System (GPRS), and low-power mobile phone system. One of the (PHS), wireless local area network (WLAN), microwave access global interoperability system (WIMAX) or wireless high-fidelity system (WI-FI) is connected to the cloud server.

如上所述複合式雲端導覽服務系統,較佳的是該資料模型係媒體庫,其儲存有圖片及影音資料。In the composite cloud navigation service system as described above, it is preferable that the data model is a media library, which stores pictures and audio and video materials.

如上所述複合式雲端導覽服務系統,較佳的是該資料模型係資料庫,其儲存有客戶資料、客房資料、廣告資料、帳務資料、認証資料及行銷統計資料。The composite cloud navigation service system as described above is preferably the data model database, which stores customer data, room information, advertisement data, account information, certification data, and marketing statistics.

如上所述複合式雲端導覽服務系統,較佳的是該資料模型更內建有一資料分析引擎,以針對客戶之消費行為進行分析統計並記錄。As described above, the composite cloud navigation service system preferably has a data analysis engine built in the data model to analyze and record the customer's consumption behavior.

建置本創作將節省的人力並做更妥善的溫馨服務,同時藉由記錄客戶使用導覽系統的歷程,未來可分析每位客戶之喜好及消 費模式,進而主動提供適切的訊息供客戶點閱,提升客戶滿意度並帶來更佳的營運績效。The manpower saved by this creation will be improved and the warmer service will be provided. At the same time, by recording the customer's journey of using the navigation system, each customer's preferences and consumption can be analyzed in the future. The fee model, which in turn provides proactive information for customers to click on, improving customer satisfaction and resulting in better operational performance.

以上的關於本創作內容的說明及以下的實施方式的說明係用以示範與解釋本創作的精神與原理,並且提供本創作的專利申請範圍更進一步的解釋。The above description of the present invention and the following description of the embodiments are intended to demonstrate and explain the spirit and principles of the present invention, and to provide a further explanation of the scope of the patent application of the present invention.

以下係藉由特定的具體實施例說明本創作之實施方式,所屬技術領域中具有通常知識者可由本說明書所揭示之內容輕易地瞭解本創作之其他優點與功效;茲就本創作複合式雲端導覽服務系統,其結構改良配合圖示、圖號及實施例詳細說明如下:請參閱第一圖至第三圖所示,本創作複合式雲端導覽服務系統係用以提供客戶導向的全方位服務,其包含有一雲端伺服器1、至少一網路平台2、複數個無線辨識裝置3及至少一智慧型手持裝置4;雲端伺服器1連結有至少一資料模型11,其各別儲存有不同型態之資料檔案,並由伺服端主機上傳而儲存;各網路平台2係與雲端伺服器1連結,讓用戶端客戶可藉此進行資訊傳遞,進而參與系統之串流服務,網路平台2可為部落格、網路社群或系統預設官方網站;無線辨識裝置3係內嵌一無線辨識標籤31,並分別對應設置於至少一特定區域點。The embodiments of the present invention are described below by way of specific embodiments, and those skilled in the art can easily understand other advantages and effects of the present invention by the contents disclosed in the present specification; The service system, its structural improvement with the diagram, figure number and embodiment are described in detail as follows: Please refer to the first to third figures, this creative composite cloud navigation service system is used to provide customer-oriented all-round The service includes a cloud server 1, at least one network platform 2, a plurality of wireless identification devices 3, and at least one smart handheld device 4; the cloud server 1 is coupled with at least one data model 11, each of which is stored differently The type data file is uploaded and stored by the server host; each network platform 2 is connected with the cloud server 1, so that the client client can use the information to transmit and participate in the system streaming service, the network platform 2 may be an official website for a blog, an online community or a system; the wireless identification device 3 is embedded with a wireless identification tag 31, and correspondingly set to at least A specific area point.

智慧型手持裝置4內設有至少一應用程式41及至少一無線讀取模組42;應用程式41可透過網路直接連結至雲端伺服器1,當點選智慧型手持裝置4內之應用程式41時,該智慧型手持裝置4隨即可與系統進行資訊傳遞;無線讀取模組42藉由讀取該無線辨識裝置3之無線辨識標籤31,來取得各特定區域點之資訊;無線讀取模組42係近場無線通訊(NFC)感應模組,無線辨識標籤31係RFID被動式標籤,其上更設有二維之QR碼以供辨識。The smart handheld device 4 is provided with at least one application 41 and at least one wireless reading module 42; the application 41 can be directly connected to the cloud server 1 through the network, and the application in the smart handheld device 4 is selected. At 41 o'clock, the smart handheld device 4 can then transmit information with the system; the wireless reading module 42 reads the wireless identification tag 31 of the wireless identification device 3 to obtain information of each specific regional point; wireless reading The module 42 is a near field wireless communication (NFC) sensing module, and the wireless identification tag 31 is an RFID passive tag, and a two-dimensional QR code is further provided for identification.

智慧型手持裝置4更設有一衛星定位接收器43,其用以接收一全球衛星系統所發出之定位資訊,進而取得該智慧型手持裝置4所在之位置;而智慧型手持裝置4透過藍芽系統(Bluetooth)、全球行動通訊系統(GSM)、整合封包無線電服務系統(GPRS)、低功率行動電話系統(PHS)、無線區網系統(WLAN)、微波存取全球互通系統(WIMAX)或無線高傳真系統(WI-FI)之一者連結至雲端伺服器1;資料模型11則可為儲存有圖片及影音資料之媒體庫,亦可為儲存有客戶資料、客房資料、廣告資料、帳務資料、認証資料及行銷統計資料之資料庫;且資料模型11更內建有一資料分析引擎,以針對客戶之消費行為進行分析統計並記錄。The smart handheld device 4 further includes a satellite positioning receiver 43 for receiving positioning information sent by a global satellite system to obtain the location of the smart handheld device 4, and the smart handheld device 4 transmitting the Bluetooth system. (Bluetooth), Global System for Mobile Communications (GSM), Integrated Packet Radio Service (GPRS), Low Power Mobile Phone System (PHS), Wireless Local Area Network (WLAN), Worldwide Interoperability for Microwave Access (WIMAX) or Wireless High One of the fax systems (WI-FI) is connected to the cloud server 1; the data model 11 can be a media library storing pictures and audio and video data, or storing customer data, room information, advertising materials, accounting data. The database of certification materials and marketing statistics; and the data model 11 has a built-in data analysis engine to analyze and record the customer's consumption behavior.

當本創作應用於飯店等旅遊業時,讓客戶使用自有智慧型手機的NFC及QRcode功能在渡假飯店各處讀取標籤進而了解渡假飯店內的各項資訊與文藝訊息,還能利用NFC的P2P功能互相傳遞 資訊,減少了許多一般導覽時的步驟和流程;此外,本創作之系統架構,將可滿足飯店及房客服務的各項數位化系統應用,並衍生出三項全新服務產品:When this creation is applied to tourism such as restaurants, customers can use the NFC and QRcode functions of their own smart phones to read the labels in the resort and learn about the information and literary information in the resort. NFC's P2P functions pass each other The information has reduced many steps and processes in general navigation; in addition, the system architecture of this creation will meet the digital system application of hotel and tenant services, and derive three new service products:

1.雲端及社群多媒體房客服務:私有雲及整合服務建置,可提供更多飯店線上服務之擴充性,透過專屬應用平台框架,以及MVC模組化設計,並整合註冊會員之臉書社群資訊,將數位化飯店服務與客戶黏著度最大化。1. Cloud and community multimedia guest services: private cloud and integrated service construction, can provide more expansion of hotel online services, through the exclusive application platform framework, and MVC modular design, and integrate the registered members of the Facebook community Information to maximize the adhesion of digital hotel services to customers.

2.供入住搭配之APP應用通訊服務:提供飯店入住房客每房一支手機,並搭載服務專用APP,可作為身分認證、飯店內通訊,以及提供個人化尊榮服務之服務品質。2. App-matching APP application communication service: Provide a mobile phone for each room of the hotel, and carry a service-specific APP, which can be used as identity authentication, communication within the hotel, and service quality of providing personalized and honorable services.

3.客戶行為分析及主動式廣告服務:藉由飯店服務系統之導入,可進一步收集與分析房客之消費、喜好、行為,進行Profile過濾分析後提供附加服務、廣告內容。3. Customer behavior analysis and proactive advertising service: Through the introduction of the hotel service system, the consumption, preferences and behavior of the tenants can be further collected and analyzed, and additional services and advertising contents are provided after profile filtering analysis.

上列詳細說明係針對本創作之一可行實施例之具體說明,惟該實施例並非用以限制本創作之專利範圍,凡未脫離本創作技藝精神所為之等效實施或變更,均應包含於本案之專利範圍中。The detailed description above is a detailed description of one of the possible embodiments of the present invention, and the embodiment is not intended to limit the scope of the patents, and the equivalent implementations or modifications that are not included in the spirit of the present invention should be included in The patent scope of this case.

綜上該,本案不但在技術思想上確屬創新,並能較習用物品增進上述多項功效,應已充分符合新穎性及進步性之法定創作專利要件,爰依法提出申請,懇請 貴局核准本件新型專利申請案,以勵創作,至感德便。In summary, this case is not only innovative in terms of technical thinking, but also able to enhance the above-mentioned multiple functions compared with conventional articles. It should fully comply with the statutory creation patent requirements of novelty and progressiveness, and apply in accordance with the law. You are requested to approve this new type. Patent application, to encourage creation, to the sense of virtue.

1‧‧‧雲端伺服器1‧‧‧Cloud Server

2‧‧‧網路平台2‧‧‧Internet platform

3‧‧‧無線辨識裝置3‧‧‧Wireless identification device

4‧‧‧智慧型手持裝置4‧‧‧Smart handheld device

11‧‧‧資料模型11‧‧‧ data model

31‧‧‧無線辨識標籤31‧‧‧Wireless identification tag

41‧‧‧應用程式41‧‧‧Application

42‧‧‧無線讀取模組42‧‧‧Wireless reading module

43‧‧‧衛星定位接收器43‧‧‧Satellite Positioning Receiver

第一圖係本創作最佳實施例之系統架構圖。The first figure is a system architecture diagram of the preferred embodiment of the present creation.

第二圖係本創作最佳實施例之方塊示意圖一。The second figure is a block diagram of the preferred embodiment of the present invention.

第三圖係本創作最佳實施例之方塊示意圖二。The third figure is a block diagram 2 of the preferred embodiment of the present creation.

1‧‧‧雲端伺服器1‧‧‧Cloud Server

2‧‧‧網路平台2‧‧‧Internet platform

3‧‧‧無線辨識裝置3‧‧‧Wireless identification device

4‧‧‧智慧型手持裝置4‧‧‧Smart handheld device

11‧‧‧資料模型11‧‧‧ data model

Claims (9)

一種複合式雲端導覽服務系統,係用以提供客戶導向的全方位服務,其包含有:一雲端伺服器,該雲端伺服器連結有至少一資料模型,其各別儲存有不同型態之資料檔案,並由伺服端主機上傳而儲存;至少一網路平台,各網路平台係與雲端伺服器連結,讓用戶端客戶可藉此進行資訊傳遞,進而參與系統之串流服務;複數個無線辨識裝置,該複數個無線辨識裝置係與雲端伺服器連結,其內嵌一無線辨識標籤,並分別對應設置於至少一特定區域點;至少一智慧型手持裝置,該智慧型手持裝置內設有:至少一應用程式,該應用程式可透過網路直接連結至雲端伺服器,當點選智慧型手持裝置內之應用程式時,該智慧型手持裝置隨即可與系統進行資訊傳遞;至少一無線讀取模組,該無線讀取模組藉由讀取該無線辨識裝置之無線辨識標籤,來取得各特定區域點之資訊。A composite cloud navigation service system is provided for providing a customer-oriented full-service, comprising: a cloud server, the cloud server being connected with at least one data model, each of which stores different types of data The file is uploaded and stored by the server host; at least one network platform, each network platform is connected with the cloud server, so that the client client can use the information to transmit and participate in the system streaming service; multiple wireless The identification device, the plurality of wireless identification devices are connected to the cloud server, and a wireless identification tag is embedded therein, and is respectively disposed corresponding to at least one specific area point; at least one smart handheld device is provided in the smart handheld device : At least one application, the application can be directly connected to the cloud server through the network. When the application in the smart handheld device is clicked, the smart handheld device can transmit information with the system; at least one wireless read Taking a module, the wireless reading module obtains each specific area point by reading the wireless identification tag of the wireless identification device News. 如申請專利範圍第1項所述之複合式雲端導覽服務系統,其中該網路平台係部落格、網路社群或系統預設官方網站之一者。The composite cloud navigation service system of claim 1, wherein the network platform is one of a blog, an online community, or a system default website. 如申請專利範圍第1項所述之複合式雲端導覽服務系統,其中該無線讀取模組係NFC近場無線通訊感應模組。The composite cloud navigation service system according to claim 1, wherein the wireless reading module is an NFC near field wireless communication sensing module. 如申請專利範圍第1項所述之複合式雲端導覽服務系統,其中該無線辨識標籤係RFID被動式標籤,其上更設有二維之QR碼以供辨識。The composite cloud navigation service system of claim 1, wherein the wireless identification tag is an RFID passive tag, and a two-dimensional QR code is further provided for identification. 如申請專利範圍第1項所述之複合式雲端導覽服務系統,其中該智慧型手持裝置更設有一衛星定位接收器,該衛星定位接收器接收一全球衛星系統所發出之定位資訊,以取得該智慧型手持裝置所在之位置。The composite cloud navigation service system according to claim 1, wherein the smart handheld device further comprises a satellite positioning receiver, and the satellite positioning receiver receives positioning information sent by a global satellite system to obtain The location of the smart handheld device. 如申請專利範圍第1項所述之複合式雲端導覽服務系統,其中該智慧型手持裝置透過藍芽系統、全球行動通訊系統、整合封包無線電服務系統、低功率行動電話系統、無線區網系統、微波存取全球互通系統或無線高傳真系統之一者連結至雲端伺服器。The composite cloud navigation service system according to claim 1, wherein the smart handheld device transmits a Bluetooth system, a global mobile communication system, an integrated packet radio service system, a low-power mobile phone system, and a wireless local area network system. One of the microwave access global interworking systems or wireless high-fax systems is connected to the cloud server. 如申請專利範圍第1項所述之複合式雲端導覽服務系統,其中該資料模型係媒體庫,其儲存有圖片及影音資料。The composite cloud navigation service system according to claim 1, wherein the data model is a media library, which stores pictures and audio and video materials. 如申請專利範圍第1項所述之複合式雲端導覽服務系統,其中該資料模型係資料庫,其儲存有客戶資料、客房資料、廣告資料、帳務資料、認証資料及行銷統計資料。For example, the composite cloud navigation service system described in claim 1 is wherein the data model is a database storing customer data, room information, advertising materials, accounting materials, certification materials, and marketing statistics. 如申請專利範圍第1項所述之複合式雲端導覽服務系統,其 中該資料模型更內建有一資料分析引擎,以針對客戶之消費行為進行分析統計並記錄。Such as the composite cloud navigation service system described in claim 1 of the patent scope, The data model has a built-in data analysis engine to analyze and record the customer's consumption behavior.
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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
TWI475527B (en) * 2013-07-10 2015-03-01 Univ Chaoyang Technology Intelligent guide and navigation device

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
TWI475527B (en) * 2013-07-10 2015-03-01 Univ Chaoyang Technology Intelligent guide and navigation device

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