TWI801958B - System and method for equipment maintenance - Google Patents

Abstract

A system and method for equipment maintenance in order to maintain at least one target equipment in a work area, and provide an internal maintenance mode and an external maintenance mode, which includes a server, a database and an on-site digital device, using an internal network communication to connect to the server and the on-site digital device, so an on-site maintenance staff can carry on maintenance through the maintenance data show on the on-site digital device; when assistance from remote maintenance staff is needed, the on-site digital device can connect to a remote maintenance device by peer to peer(P2P), and the remote maintenance staff can remotely teach the on-site maintenance staff how to maintain through a teaching unit of the remote maintenance device.

Description

Equipment maintenance system and method

The present invention relates to a maintenance system and method, in particular to an equipment maintenance system and method providing an internal maintenance mode and an external maintenance mode.

By the way, when repairing or installing machine equipment, regular maintenance personnel often need to refer to paper or electronic manuals, or auxiliary audio and video provided by the manufacturer, such as installation videos or maintenance videos, etc., looking for The current maintenance problem of the machine equipment or the next installation step needs to be solved. This search process requires only a quick browse for skilled maintenance personnel, and the answer can be found by virtue of experience or familiarity with the manual, but for experience For insufficient maintenance personnel, it will take a while to find the answer, so the time cost of maintenance will be relatively increased, and some machines and equipment are responsible for extremely important operations that cannot be stopped. Once they stop, the losses caused to the company will be immeasurable. Therefore, how to quickly complete the maintenance and installation of machine equipment is an indispensable element for the industry.

On the other hand, when maintenance personnel encounter problems that cannot be solved in the manual, they need to provide support to the manufacturer of the machine equipment. The usual support methods are that the manufacturer sends maintenance personnel to the factory for actual maintenance, or through Telephone and communication software (Line, Skype, Discord) to communicate. The problem with dispatching personnel is that transportation costs and time costs are difficult to grasp, and not every manufacturer has dispatched personnel locally to support, which is relatively limited by many factors; communication issues In the process of communication, maintenance personnel are often relied on to describe the current situation. However, relying solely on text and voice communication, sometimes it is impossible to know exactly where the real problem is without seeing the actual situation of the machine equipment. It depends on the oral expression ability of the on-site maintenance personnel and the comprehension ability of the remote maintenance personnel. Therefore, it is very common for two people to speak in opposite directions, but finally find that the problem is actually very simple, resulting in unstable maintenance efficiency, increasing maintenance time and maintenance time. cost.

Patent No. I662440 discloses a machine maintenance system and method, which includes a machine, a man-machine-network collaboration system, a virtual-real agent device and an on-site device. The man-machine-network collaboration system is set up on a cloud server to provide machine visualization models and maintenance standard procedures; the virtual-real agent device communicates with the machine and the man-machine-network collaboration system to receive the man-machine-network collaboration The information provided by the system; the on-site device is connected to the virtual agent device so that on-site personnel can use the data in the man-machine-network collaboration system for maintenance; another expert device is connected to the man-machine-network collaboration system in the cloud server , to allow an expert to operate the expert device to remotely assist the on-site personnel in maintenance work.

The data and connection of the aforementioned machine maintenance system mainly rely on the cloud server, and its internal device is connected to the cloud server through the external network to obtain the required data; the external device is also connected to the cloud server through the external network Provide data to internal devices. However, due to resource sharing, cloud servers store a large amount of data and are connected to many external devices. Therefore, for customers with complex host or database structures, the flexibility and sharing rules of their resources are relatively limited. When internal devices When you need to access data or connect to certain external devices, the connection speed will be limited and the connection quality will be reduced.

The main purpose of the present invention is to provide an equipment maintenance system and method, which can assist field maintenance personnel to more easily complete maintenance work through an internal maintenance resource, and improve the efficiency of the entire maintenance workflow.

Another object of the present invention is to provide an equipment maintenance system and method, which can complete the maintenance work without contacting the remote maintenance personnel through the external maintenance support of the remote maintenance personnel when necessary, eliminating the need for remote maintenance personnel transportation cost and time cost.

In order to achieve the above object of the invention, the present invention provides an equipment maintenance system for maintaining at least one target equipment in a work area, and provides an internal maintenance mode and an external maintenance mode, which includes: a server installed in In a predetermined space of the working area; the server has a database, the database pre-stores the internal maintenance resources of the at least one target device, including the basic structure data and standard maintenance procedures of the at least one target device; a site A digital device can be operated by an on-site maintenance personnel inside the working area to provide a real-time maintenance image of the target equipment; a remote maintenance device can be operated by a remote maintenance personnel outside the working area, It is used to provide external maintenance support for the target equipment; an internal maintenance mode, which further includes an internal network to enable the on-site digital device to connect to the server through the internal network, and use the maintenance real-time image of the target equipment as a Input value, obtain internal maintenance resources corresponding to the target device from the database in the server; and an external maintenance mode, further comprising an external network to enable the remote maintenance device to obtain the server through the external network After the permission of the remote maintenance device, a peer-to-peer network (P2P) connection is formed with the on-site digital device, and the maintenance real-time image is used as a reference to obtain the external maintenance corresponding to the target equipment from the remote maintenance device support.

In one embodiment, the on-site digital device has a first processing unit, an image capture unit, and a first image display unit; the image capture unit and the first image display unit are electrically connected to the first processing unit unit; wherein, the image capture unit is used to capture the maintenance real-time image of the target device; the first image display unit is used to display the internal maintenance resources and the external maintenance support.

In one embodiment, the remote maintenance device has a second processing unit, a second image display unit, and a teaching unit, and the second image display unit and the teaching unit are electrically connected to the second processing unit; wherein , the second image display unit is used to display the maintenance real-time image; the teaching unit is used to operate to provide an external maintenance support.

In one embodiment, it further includes an on-site voice device and a remote voice device; the on-site voice device is electrically connected to the on-site digital device; the remote voice device is electrically connected to the remote maintenance device; and the on-site The audio device is connected to the remote audio device, so that the on-site maintenance personnel and the remote maintenance personnel can conduct voice communication through the on-site audio device and the remote audio device.

In one embodiment, the on-site digital device and the remote maintenance device are wearable devices such as AR glasses, VR glasses, or MR glasses, or handheld devices such as tablet computers, notebook computers, or smart phones.

In one embodiment, an equipment maintenance method provides an internal maintenance mode, including the following steps: (a) an on-site maintenance personnel uses an image capture unit of an on-site digital device to capture a maintenance real-time image of a target equipment ; (b) the on-site digital device connects to a server using an internal network communication; (c) the on-site digital device transmits the maintenance real-time image to the server; (d) the captured maintenance real-time image and the (e) the on-site maintenance personnel enter a maintenance code or search for a target maintenance problem; (f) search for the data The internal maintenance resource of the maintenance code or the maintenance problem in the material library, and convert the internal maintenance resource into a standard visualization module; (g) transmit the standard visualization module to the on-site digital device, and display it on the site a first image display unit of the digital device; and (h) the on-site maintenance personnel operate the on-site digital device for maintenance until the maintenance work is completed.

In one embodiment, there is further a maintenance software stored in the server to execute the process from step d to step g

In one embodiment, an equipment maintenance method, which provides an external maintenance mode, includes the following steps: an equipment maintenance method, that provides an external maintenance mode, includes the following steps: (s1) an on-site digital device sends a A request to connect with a remote maintenance device, so as to obtain the connection permission of the server; (s2) the remote maintenance device performs a peer-to-peer network (P2P) connection with the field digital device; (s3) a The remote maintenance device receives the maintenance real-time image of the on-site digital device and displays it on a second image display unit of the remote maintenance device; (s4) a remote maintenance personnel maintains from a database in the internal maintenance mode or external (s5) the remote maintenance personnel operate a teaching unit and establish a teaching visualization module of the teaching unit; (s6) the remote maintenance device transmits the teaching visualization module to the site digital device, and displayed on the first image display unit of the on-site digital device; and (s7) the on-site maintenance personnel operate the on-site digital device for maintenance until the maintenance work is completed.

In one embodiment, the following steps are further included after step s7: (s8) saving the current maintenance procedure as a new standard maintenance procedure and uploading it to the database of the server.

Therefore, the equipment maintenance system provided by the present invention provides the internal maintenance mode, so that the on-site maintenance personnel can use the internal network and the server without connecting to the external network. Server connection to provide an internal maintenance support; through the remote maintenance mode, the remote maintenance device can be connected to the remote maintenance device through a peer-to-peer network in real time, so that the remote maintenance personnel can receive on-site Image, after accurately understanding the problem, provide external maintenance support to assist on-site maintenance personnel to carry out maintenance operations, save the transportation cost and time cost of remote maintenance personnel, and further improve the efficiency and accuracy of maintenance.

According to the purpose, function and structural configuration disclosed in the present invention, preferred embodiments are listed below and described in detail with reference to the drawings.

10:Server

15: Database

16:Maintenance software

20: Intranet

30: On-site digital device

31: The first processing unit

32: Image capture unit

33: The first image display unit

34: Live voice device

40:Remote maintenance device

41: Second processing unit

42: Second image display unit

43: Teaching unit

44: Remote voice device

50:Extranet

100: work area

130: On-site maintenance personnel

140:Remote maintenance personnel

150: Internal Maintenance Resources

160:Standard visualization module

200: target device

320:Maintain real-time images

430:Teach Visual Module

a: On-site maintenance personnel use the image capture unit of the on-site digital device to capture the real-time maintenance images of the target equipment

b: The on-site digital device uses the internal network communication to connect to the server

c: The on-site digital device transmits the maintenance real-time image to the server

d: The maintenance software of the server compares the captured maintenance real-time image with the data in the server database to identify the model of the target device

e: On-site maintenance personnel input maintenance codes or search for target maintenance problems

f: The maintenance software searches for internal maintenance resources of maintenance codes or maintenance problems in the database, and converts internal maintenance resources into standard visual modules

g: The maintenance software transmits the standard visualization module to the on-site digital device and displays it on the first image display unit of the on-site digital device

h: On-site maintenance personnel operate on-site digital devices for maintenance until the maintenance work is completed

s1: The on-site digital device sends a connection request to the remote maintenance device through the server to obtain the connection permission of the server

s2: Peer-to-peer network (P2P) connection between the remote maintenance device and the on-site digital device

s3: The remote maintenance device receives the maintenance real-time image of the on-site digital device and displays it on the second image display unit of the remote maintenance device

s3-1: The remote maintenance personnel communicate with the on-site maintenance personnel through the remote voice device until the maintenance work is completed

s4: The remote maintenance personnel search for data from the database in the internal maintenance mode or the database in the external maintenance mode

s5: The remote maintenance personnel operate the teaching unit and establish the teaching visualization module of the teaching unit

s6: The remote maintenance device transmits the teaching visualization module to the on-site digital device, and displays it on the first image display unit of the on-site digital device

s7: On-site maintenance personnel operate the on-site digital device for maintenance until the maintenance work is completed

s8: Save this maintenance process as a new standard maintenance process, and upload it to the database of the server

Figure 1 is a schematic diagram of the overall architecture of the present invention.

FIG. 2 is a schematic diagram of the structure of the first preferred embodiment of the present invention.

Fig. 3 is a flowchart of the first preferred embodiment of the present invention.

FIG. 4 is a schematic diagram of the structure of the second preferred embodiment of the present invention.

Fig. 5 is a flowchart of the second preferred embodiment of the present invention.

Please refer to Figure 1, the remote equipment maintenance system and method provided by the present invention are used to maintain at least one target equipment 200 in a work area 100, the work area referred to here includes but not limited to factories, private companies , public agencies, research institutes, studios, etc.; the target equipment 200 referred to here includes but not limited to production equipment, processing equipment, electric equipment, conveying equipment, automation equipment, etc., and the maintenance referred to here includes but not limited to The target device 200 is installed, and the The target device 200 performs regular maintenance and inspection, or performs maintenance work on a fault state of the target device 200 .

The remote device maintenance system of the present invention provides an internal maintenance mode and an external maintenance mode. Wherein, in the internal maintenance mode, a server 10 , an internal network 20 and a field digital device 30 can form a maintenance framework for the target device 200 , and a field maintenance personnel 130 can perform maintenance work. Specifically, the on-site digital device 30 is operated by the on-site maintenance personnel 130, and is connected to the server 10 through the internal network 20 to obtain maintenance data, so that the on-site maintenance personnel 130 can perform maintenance work.

In the external maintenance mode, the server 10, the on-site digital device 30, a remote maintenance device 40 and an external network 50 form a maintenance framework for the target device 200, and the on-site maintenance personnel 130 and a remote maintenance personnel 140 jointly perform maintenance work. Specifically, after the remote maintenance device 40 receives and agrees to the connection request and maintenance problem sent by the on-site digital device 30 through the server 10, the remote maintenance personnel 140 proposes a solution, and makes the solution The plan is transmitted to the on-site digital device 30 through the remote maintenance device 40 and the external network 50 in the form of audio-visual/text/virtual image, thereby forming the external maintenance mode. In particular, the remote maintenance device 40 and the on-site digital device 30 are connected in a peer-to-peer (P2P) network.

Please refer to Fig. 2, the equipment maintenance system provided by the first preferred embodiment of the present invention utilizes the internal network 20 to provide the internal maintenance mode, wherein: the server 10 is installed in a predetermined Space, the server 10 has at least one processor and at least one storage unit (not shown in the figure), the processor is the core of the server for processing and calculation, and the storage unit is used to store data in the server. The server is a conventional device, and its structure will not be described in detail here.

The server 10 has a database 15 and a network connection component (not shown), and the database 15 is installed in the storage unit of the server 10 . The database 15 pre-stores the internal maintenance resources 150 provided by the manufacturer of the at least one target device 200, and the internal maintenance resources 150 include a plurality of basic structural data and a plurality of standard maintenance procedures of the at least one target device 200, Such basic structural data include but are not limited to multiple component models of such equipment, exploded views, three-dimensional views, six-view images of such equipment, and image files such as the actual three-dimensional structure of such equipment; such standard maintenance procedures include but are not limited to It is limited to text files such as electronic installation manuals, user manuals, and maintenance manuals, or audio-visual files such as basic installation videos, basic operation videos, and basic maintenance videos. The server is further installed with a maintenance software 16, which can enter the database 15 to search for data after receiving external instructions through the network connection component, and return the data.

The field digital device 30 has a first processing unit 31 , an image capture unit 32 , a first image display unit 33 and a first network unit (not shown). The image capture unit 32 , the first image display unit 33 and the first network unit are all electrically connected to the first processing unit 31 . The image capture unit 32 is a lens, which can automatically capture a maintenance real-time image 320 of the target device 200, and then transmit the maintenance real-time image 320 to the server through the network unit and the internal network 20 10. After receiving the maintenance real-time image 320, the maintenance software 16 of the server 10 will search the internal maintenance resource 150 in the database 15 for comparison, automatically determine the model of the target device 200, and read the database 15 The internal maintenance resource 150 of the target device 200 .

The internal maintenance resource 150 can be transmitted to the field digital device 30 through the connection between the network connection component of the server 10 and the internal network 20 . Furthermore, the maintenance software 16 can convert the internal maintenance resource 150 into a standard visualization module 160 and display it on the first image display unit 33 . The standard The quasi-visualization module 160 is a virtual image created using the data of the internal maintenance resource 150, which can provide internal support for the operation and interaction of the on-site maintenance personnel 130. In addition, the standard visualization module 160 can be combined with the on-site maintenance real-time The image 320 forms a virtual and real picture for the on-site maintenance personnel 130 to browse and query.

In this embodiment, the on-site digital device 30 can be a wearable device such as mixed reality glasses (MR glasses), virtual reality glasses (VR glasses) or augmented reality glasses (AR glasses), or can be a Hand-held devices such as a tablet computer, a notebook computer or a smart phone; the first image display unit 33 is the lens display screen of the MR, VR or AR glasses on the wearable device, and is a tablet computer, notepad on the handheld device. the display screen of the laptop or the smartphone.

Referring to FIG. 3 and referring to FIG. 2 together, the first preferred embodiment of the present invention provides a device maintenance method, performing the internal maintenance mode on the target device 200 . The method is as follows:

In step a, the on-site maintenance personnel 130 use the image capture unit 32 of the on-site digital device 30 to capture the real-time maintenance image 320 of the target device 200 . At this time, the on-site maintenance personnel 130 will wear or hold the on-site digital device 30 , and move the on-site digital device 30 to face the direction of the target device 200 , so as to capture the overall structure or appearance of the target device 200 .

In step b, the on-site digital device 30 communicates with the server 10 through the internal network 20 . At this time, the first network unit of the on-site digital device 30 is not connected to the external network 50, but uses the internal network 20 to communicate with the server 10;

In step c, the on-site digital device 30 transmits the maintenance real-time image 320 to the server 10 . At this time, the on-site digital device 30 transmits the maintenance real-time image 320 to the server 10 through the internal network 20 by using the first network unit.

In step d, the maintenance software 16 of the server 10 compares the maintenance real-time image 320 with the data in the database 15 to identify the model of the target device. At this time, the maintenance software 16 in the server 10 will automatically detect the structural features or appearance features of the target device 200 in the maintenance real-time image 320 after receiving the maintenance real-time image 320, and search the database 15 The detailed model of the target device 200 can be identified by comparing the structural diagrams or stereograms of the devices.

Go to step e, the on-site maintenance personnel input a maintenance code or search for a target maintenance problem, at this time the on-site maintenance personnel 130 can input the preset maintenance code of the target device 200, or directly search for the problem that the target device 200 wants to solve The maintenance problem.

In step f, the maintenance software 16 searches the database 15 for the internal maintenance resource 150 of the maintenance code or the maintenance issue, and converts the internal maintenance resource 150 into the standard visualization module 160 . At this time, the maintenance software 16 will read the internal maintenance resource 150 of the target device 200 in the database 15 after receiving the maintenance code or the maintenance problem, and then find out the maintenance code or the maintenance problem. The internal maintenance resource 150 is converted into the standard visualization module 160, and the standard visualization module 160 is a virtual image composed of data.

In step g, the maintenance software 16 transmits the standard visualization module 160 to the on-site digital device 30 and displays it on the first image display unit 33 . At this time, the maintenance software 16 will transmit the standard visualization module 160 to the on-site digital device 30, and display it on the first image display unit 33, which The standard visualization module 160 will combine the real-time maintenance image 320 to form a virtual and real picture for the on-site maintenance personnel 130 to refer to.

Proceed to step h, the on-site maintenance personnel 130 operate the on-site digital device 30 for maintenance until the maintenance work is completed. At this time, the on-site maintenance personnel 130 can know how to solve the current maintenance problem through the standard visualization module 160 displayed on the first image display unit 33 . In this way, the on-site maintenance personnel 130 can quickly find the required maintenance method and content, perform maintenance operations accurately, and improve overall maintenance efficiency and accuracy.

Please refer to Fig. 1 and Fig. 4, the equipment maintenance system of the second preferred embodiment of the present invention provides the external maintenance mode, which is that the on-site digital device 30 and the remote maintenance device 40 pass through the server 10 and After the external network 50 obtains each other's network addresses, the remote maintenance device 40 and the on-site digital device 30 communicate with each other by forming the peer-to-peer network through the external network 50 to provide an external maintenance support. The external network 50 may be the Internet, a 4G/5G communication network or other networks of similar nature

Please refer to FIG. 4 again, the remote maintenance device 40 may include a second processing unit 41 , a second image display unit 42 , a teaching unit 43 and a second network unit (not shown). The second image display unit 42 , the teaching unit 43 and the second network unit are all electrically connected to the second processing unit 41 . The second processing unit 41 can receive the maintenance real-time image 320 transmitted by the on-site digital device 30 through the second network unit, and display it on the second image display unit 42, so that the remote maintenance personnel 140 can communicate with the The on-site maintenance personnel 130 share the real-time picture of the target device 200 in the work area 100 .

The teaching unit 43 is an external device or software that can be operated by the remote maintenance personnel 140. When the remote maintenance personnel 140 operates, the operation screen is converted into a teaching visualization module 430 and then passed through the second The network unit is transmitted to the on-site digital device 30 via a peer-to-peer network, and displayed on the first image display unit 33, so that the on-site maintenance personnel 130 can understand the remote maintenance personnel 140 through the teaching visualization module 430. Express the content and perform maintenance work simultaneously. The teaching visualization module 430 is a virtual image created by the remote maintenance personnel 140 using the operation screen of the teaching unit 43, which can be used by the remote maintenance personnel 140 and the on-site maintenance personnel 130 to jointly operate and interact to provide the external maintenance. In addition, the teaching visualization module 430 can be combined with the maintenance real-time image 320 on site for the on-site maintenance personnel 130 to browse and query.

In addition, after receiving the real-time maintenance image 320 transmitted by the on-site maintenance personnel 130, the remote maintenance personnel 140 can choose different external maintenance support according to different problems. If the problem can be solved through simple communication, the remote maintenance personnel 140 can directly communicate with the on-site maintenance personnel 130 by voice through the external network 50. At this time, the on-site maintenance personnel 130 wear a live voice The device 34 is electrically connected to the on-site digital device 30, and the remote maintenance personnel 140 is further equipped with a remote voice device 44 electrically connected to the remote maintenance device 40, and performs voice communication through the peer-to-peer network. In this embodiment, the on-site audio device 34 and the remote audio device 44 can be external devices such as Bluetooth earphones, or can be built-in voice in the on-site digital device 30 and the remote maintenance device 40 respectively. unit.

If the problem can be found in the database 15 of the server 10, the remote maintenance personnel 140 can connect to the database 15 of the server 10 through the external network 50 to download the required data, and then The teaching unit 43 and the remote audio device 44 teach the on-site maintenance personnel 130 .

If the problem cannot be found in the database 15 of the server 10, the remote maintenance personnel 140 can search the database (not shown) of itself (the data server of the remote maintenance personnel), and search for The information is taught to the on-site maintenance personnel 130 through the teaching unit 43 and the remote audio device 44 .

In this embodiment, the remote maintenance device 40 is a wearable device such as MR glasses, VR glasses, or AR glasses, or a handheld device such as a tablet computer, a notebook computer, or a smart phone; the second image The display unit 42 in the wearable device is the lens display screen of the MR, VR or AR glasses, and in the handheld device is the display screen of the tablet computer, notebook computer or the smart phone. In this embodiment, the teaching unit 43 is an electronic whiteboard, and may also be a built-in software such as a drawing software, a model operation software or a text input software.

Please refer to FIG. 5 , the second preferred embodiment of the present invention further provides a device maintenance method, which can perform the external maintenance mode on the target device 200 . This method can be performed independently, and can also be continued between the step g and the step h of the first preferred embodiment. The method is as follows:

Proceed to step s1, the on-site digital device 30 sends a connection request to the remote maintenance device 40 through the server 10 . When the on-site maintenance personnel 130 judge that the standard visualization module 160 cannot solve the current maintenance problem, they start the external maintenance mode, and the server 10 communicates with the remote maintenance device 40 through the external network 50. When the After receiving the connection request, the remote maintenance device 40 proposes a connection permission request to the server 10. After the server 10 approves the connection request of the remote maintenance device 40, the remote maintenance device 40 can communicate with the server 10. The on-site digital device 30 is connected.

Proceed to step s2, the remote maintenance device 40 establishes the peer-to-peer network connection with the on-site digital device 30 . At this time, under the permission of the server 10, the remote maintenance device 40 and the on-site The digital device 30 is connected to the P2P network. In the state of the P2P connection, the remote maintenance device 40 and the on-site digital device 30 can receive and transmit each other's data more quickly.

In step s3 , the remote maintenance device 40 receives the real-time maintenance image 320 of the on-site digital device 30 and displays it on the second image display unit 42 of the remote maintenance device 40 . At this time, the first processing unit 31 transmits the maintenance real-time image 320 to the second processing unit 41, and displays the maintenance real-time image 320 on the second image display unit 42, so that the remote maintenance personnel 140 can view Real-time images on site to determine where the current maintenance problems lie.

Next, if the maintenance problem can be solved through simple communication, go to step s3-1, a remote maintenance personnel conducts voice communication with an on-site maintenance personnel through a remote voice device until the maintenance work is completed. At this time, the remote maintenance personnel 140 can directly communicate with the on-site maintenance personnel 130 via the remote audio device 44 and the on-site audio device 34 until the maintenance work is completed.

If the maintenance problem cannot be solved through simple communication, proceed to step s4, the remote maintenance personnel 140 searches for data from the database in the internal maintenance mode or the database in the external maintenance mode. At this time, if the problem can be found in the database 15 of the server 10, the remote maintenance personnel 140 can connect to the database 15 of the server 10 through the external network 50 to download the required data ; If the problem cannot be found in the database 15 of the server 10, the remote maintenance personnel 140 can search their own database to download the required data.

Go to step s5, the remote maintenance personnel 140 operate the teaching unit 43, and establish the teaching visualization module 430 of the teaching unit 43, at this time, the remote maintenance personnel 140 operate the teaching unit 43. Use the operation screen to describe the maintenance content that the remote maintenance personnel 140 wants to express, and convert the operation screen into the teaching visualization module 430 .

In step s6 , the remote maintenance device 40 transmits the teaching visualization module 430 to the field digital device 30 and displays it on the first image display unit 33 of the field digital device 30 . At this time, the second processing unit 41 will simultaneously transfer the teaching visualization module 430 to the on-site digital device 30, and display it on the first image display unit 33, so that the on-site maintenance personnel 130 can instantly understand the remote maintenance The maintenance content that the person 140 wants to express.

Proceed to step s7, the on-site maintenance personnel 130 operate the on-site digital device for maintenance until the maintenance work is completed. At this time, the remote maintenance personnel 140 can guide the on-site maintenance personnel 130 without going to the scene, and under the real-time sharing of the maintenance real-time image 320 and the voice communication between the on-site voice device 34 and the remote voice device 44 It can actually understand the situation encountered by the on-site maintenance personnel 130, and accurately use the teaching unit 43 to provide real-time guidance to complete the maintenance work.

Go to step s8, store the current maintenance procedure as a new standard maintenance procedure, and upload it to the database 15 of the server 10 . In this way, when the on-site maintenance personnel 130 encounter the same or similar maintenance problems in the future, the maintenance software 16 will directly read the new standard maintenance procedure, so that the on-site maintenance personnel 130 can refer to the new standard maintenance procedure to proceed maintenance operations, save the time of connecting with the remote maintenance personnel 140, and establish a more complete maintenance system.

To sum up, the equipment maintenance system provided by the present invention uses the on-site digital device 30 to capture the maintenance real-time image 320 of the target equipment 200 by the on-site maintenance personnel 130, and then conducts a process with the data in the database 15 By comparison, the model of the target device 200 can be found out, and the internal maintenance resource 150 in the database 15 can be searched for by inputting the maintenance code or the maintenance problem into the standard available The visualization module 160 is displayed on the first image display unit 33, which greatly reduces the time for the on-site maintenance personnel 130 to search for the content of the manual and watch the demonstration film; The connection method of the peer-to-peer network establishes a connection with the remote maintenance device 40, so as to share the on-site picture more quickly and in real time, so that the remote maintenance personnel 140 can understand the current equipment problems as if they are on the spot, and can use the teaching The unit 43 provides external maintenance support, which saves the transportation and time costs for the remote maintenance personnel 140 to come to the site, and effectively improves the efficiency and accuracy of maintenance.

The above-mentioned embodiments are only illustrative to illustrate the technology and effects of the present invention, and are not intended to limit the present invention. Any person familiar with this technology can modify and change the above-mentioned embodiments without violating the technical principle and spirit of the present invention. Therefore, the protection scope of the present invention should be as the scope of patent application described later.

10:Server

20: Intranet

30: On-site digital device

40:Remote maintenance device

50:Extranet

100: work area

130: On-site maintenance personnel

140:Remote maintenance personnel

200: target device

Claims (9)

An equipment maintenance system is used to maintain at least one target equipment in a work area, and provides an internal maintenance mode and an external maintenance mode, which includes: a server installed in a predetermined space of the work area; the The server has a database, and the internal maintenance resources of the at least one target device are pre-stored in the database, and the internal maintenance resources include the basic structure data and standard maintenance procedures of the at least one target device; an on-site digital device can be used for the An on-site maintenance personnel inside the working area operates to capture a maintenance real-time image of the target equipment; a remote maintenance device can be operated by a remote maintenance personnel outside the working area to provide the target device External maintenance support of equipment; an internal maintenance mode, the on-site digital device connects to the server through an internal network, and obtains corresponding maintenance from the database in the server according to the maintenance real-time image of the target equipment An internal maintenance resource of real-time images, and transmits and displays the internal maintenance resource to the on-site digital device; and an external maintenance mode, after the remote maintenance device obtains the permission of the server through an external network, it communicates with the The on-site digital device forms a peer-to-peer network (P2P) connection form, and obtains external maintenance support corresponding to maintaining real-time images from the remote maintenance device, and through the peer-to-peer network (P2P) connection form, the external maintenance support is transmitted to and displayed on the field digital device. The equipment maintenance system as described in Claim 1, wherein the on-site digital device has a first processing unit, an image capture unit and a first image display unit; the image capture unit and the first image display unit are electrically connected to the first processing unit; wherein, the image capture The unit is used to capture the maintenance real-time image of the target device; the first image display unit is used to display the internal maintenance resources and the external maintenance support. The equipment maintenance system as described in Claim 1, wherein the remote maintenance device has a second processing unit, a second image display unit, and a teaching unit, and the second image display unit and the teaching unit are electrically connected to the The second processing unit; wherein, the second image display unit is used for displaying the maintenance real-time image; the teaching unit is used for operation to provide an external maintenance support. The equipment maintenance system as described in Claim 1, which further includes a live voice device and a remote voice device; the live voice device is electrically connected to the on-site digital device; the remote voice device is electrically connected to the remote maintenance device; and the on-site audio device is connected to the remote audio device, so that the on-site maintenance personnel and the remote maintenance personnel can communicate by voice through the on-site audio device and the remote audio device. The equipment maintenance system as described in claim 1, wherein the on-site digital device and the remote maintenance device are wearable devices such as AR glasses, VR glasses or MR glasses, or tablet computers, notebook computers or smart phones, etc. handheld device. An equipment maintenance method, which provides an internal maintenance mode, includes the following steps: (a) an on-site maintenance personnel uses an image capture unit of an on-site digital device to capture a maintenance real-time image of a target equipment; (b) the on-site The digital device communicates with a server through an internal network; (c) the on-site digital device transmits the maintenance real-time image to the server; (d) Compare the captured real-time maintenance image with data in a database of the server to identify the model of the target device; (e) The on-site maintenance personnel enter a maintenance code or search for a target maintenance problem; (f) search for an internal maintenance resource of the maintenance code or the maintenance problem in the database, and convert the internal maintenance resource into a standard visualization module; (g) transmit the standard visualization module to the on-site digital device, and displayed on a first image display unit of the on-site digital device; and (h) the on-site maintenance personnel operate the on-site digital device for maintenance until the maintenance work is completed. The equipment maintenance method as described in Claim 6, further comprising a maintenance software stored in the server to execute the process from step d to step g. An equipment maintenance method, which provides an external maintenance mode, includes the following steps: (s1) an on-site digital device sends a connection request to a remote maintenance device through a server, so as to obtain the connection permission of the server; ( s2) The remote maintenance device and the on-site digital device are connected through a peer-to-peer network (P2P); (s3) A remote maintenance device receives the maintenance real-time image of the on-site digital device and displays it on the remote maintenance A second image display unit of the device; (s4) a remote maintenance personnel searches data from a database in the internal maintenance mode or a database in the external maintenance mode; (s5) the remote maintenance personnel operate a teaching unit, and Establish a teaching visualization module of the teaching unit; (s6) The remote maintenance device transmits the teaching visualization module to the on-site digital device, and displays it on the first image display unit of the on-site digital device; and (s7) The on-site maintenance personnel operate the on-site digital device for maintenance , until the maintenance work is completed. The equipment maintenance method as described in Claim 8, which further includes the following steps after step s7: (s8) saving this maintenance process as a new standard maintenance process, and uploading it to the database of the server.

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