TWI783613B - Digital marketing decision-making system and digital marketing decision-making method - Google Patents

Digital marketing decision-making system and digital marketing decision-making method Download PDF

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TWI783613B
TWI783613B TW110128753A TW110128753A TWI783613B TW I783613 B TWI783613 B TW I783613B TW 110128753 A TW110128753 A TW 110128753A TW 110128753 A TW110128753 A TW 110128753A TW I783613 B TWI783613 B TW I783613B
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click
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analysis server
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TW202307757A (en
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周錫彬
許元銘
曹正城
許沛文
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中國信託商業銀行股份有限公司
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Abstract

一種數位行銷決策系統,包含一資料庫伺服器及一分析伺服器。分析伺服器對於每一參考廣告資料使用多個詞袋模型產生多個參考文案類型分數,並對於每一參考廣告資料產生一參考文案分類結果,並訓練產生一文案配對客戶相似度模型,並對於每一候選廣告資料的候選廣告文案使用詞袋模型產生多個候選文案類型分數,並對於每一候選廣告資料產生一候選文案分類結果,並使用文案配對客戶相似度模型產生一文案配對客戶相似分析結果,並產生多個累計點擊次數,並根據候選文案分類結果及累計點擊次數,自候選廣告資料選出其中一者作為一目標廣告資料。A digital marketing decision-making system includes a database server and an analysis server. The analysis server uses multiple bag-of-words models to generate multiple reference text type scores for each reference advertisement data, and generates a reference text classification result for each reference advertisement data, and trains and generates a copy matching customer similarity model, and for The candidate advertising copy of each candidate advertising data uses the bag of words model to generate multiple candidate copy type scores, and generates a candidate copy classification result for each candidate advertising data, and uses the copy matching customer similarity model to generate a copy matching customer similarity analysis As a result, multiple accumulated clicks are generated, and one of them is selected from the candidate advertisement data as a target advertisement data according to the classification result of the candidate copy and the accumulated clicks.

Description

數位行銷決策系統及數位行銷決策方法Digital marketing decision-making system and digital marketing decision-making method

本發明是有關於一種人工智慧系統,特別是指一種數位行銷決策系統。本發明還有關於一種數位行銷決策方法。The present invention relates to an artificial intelligence system, in particular to a digital marketing decision-making system. The invention also relates to a digital marketing decision-making method.

目前電子商務、網路串流等業者,在產生提供給客戶的產品購買建議或是影片觀看建議時,是根據客戶的購買歷史記錄或觀看歷史記錄以推薦系統(Recommendation System)建模,再以此系統產生下一次的購買或觀看建議,供客戶參考。At present, e-commerce, web streaming and other businesses, when generating product purchase suggestions or video viewing suggestions for customers, use the recommendation system to model the customer's purchase history or viewing history, and then use the This system generates next purchase or viewing suggestions for customers' reference.

一般的推薦系統通常採用的技術為矩陣分解算法中的FM(Factorization Machine)/FunkSVD(Funk Singular Value Decomposition)。The technology usually used in general recommendation systems is FM (Factorization Machine)/FunkSVD (Funk Singular Value Decomposition) in the matrix decomposition algorithm.

矩陣分解算法最大的缺點是會有冷啟動(Cold Start)的問題,也就是說,當有新的影片或新的客戶加入時,推薦系統無法立即反應在新影片及新客戶,而有所失真。The biggest disadvantage of the matrix decomposition algorithm is the problem of cold start (Cold Start), that is to say, when there are new videos or new customers, the recommendation system cannot immediately reflect the new videos and new customers, resulting in some distortion .

如何發展出一種新的數位行銷決策系統,能夠改善前述現有技術的缺點,是本發明進一步要探討的主題。How to develop a new digital marketing decision-making system that can improve the above-mentioned shortcomings of the prior art is a subject to be further discussed in the present invention.

因此,本發明的目的,即在提供一種數位行銷決策系統。Therefore, the object of the present invention is to provide a digital marketing decision-making system.

本發明的另一目的,即在提供一種數位行銷決策方法。Another object of the present invention is to provide a digital marketing decision-making method.

於是,本發明數位行銷決策系統,包含一資料庫伺服器及一分析伺服器。Therefore, the digital marketing decision-making system of the present invention includes a database server and an analysis server.

該資料庫伺服器儲存有多筆參考廣告資料、分別相關於多位參考客戶的多筆參考客戶背景資料、多筆參考文案點擊記錄、多筆候選廣告資料,及相關於一位目標客戶的一目標客戶背景資料,每一參考廣告資料相關於多個參考產品其中一者並包含一參考廣告文案,每一參考文案點擊記錄相關於該等參考客戶其中一者且相關於該等參考廣告資料其中一者,每一候選廣告資料相關於多個候選產品其中一者並包含一候選廣告文案。該分析伺服器透過通訊網路電連接於該資料庫伺服器。The database server stores multiple pieces of reference advertisement data, multiple pieces of reference customer background data related to multiple reference customers, multiple pieces of reference copy click records, multiple pieces of candidate advertisement data, and a piece of information related to a target customer Target customer background information, each reference advertising material is related to one of multiple reference products and includes a reference advertising copy, each reference copy click record is related to one of these reference customers and is related to the reference advertising materials Firstly, each candidate advertisement data is related to one of the plurality of candidate products and includes a candidate advertisement copy. The analysis server is electrically connected to the database server through a communication network.

該分析伺服器自該等參考廣告資料的該參考廣告文案擷取多個關鍵字。The analysis server extracts a plurality of keywords from the reference advertisement text of the reference advertisement data.

該分析伺服器根據該等關鍵字及多個分別對應於該等關鍵字的分類設定,訓練多個原始詞袋模型產生多個分別對應於多個文案類別的詞袋模型,每一分類設定指示該等文案類別其中一者。The analysis server trains a plurality of original bag-of-words models to generate a plurality of bag-of-words models corresponding to a plurality of copywriting categories according to the keywords and a plurality of classification settings respectively corresponding to the keywords, and each classification setting indicates one of those types of copywriting.

該分析伺服器對於每一參考廣告資料,使用該等詞袋模型,產生多個參考文案類型分數,每一參考文案類型分數對應於該參考廣告資料及所使用的該詞袋模型。For each reference advertisement data, the analysis server uses the bag-of-words models to generate a plurality of reference text type scores, and each reference text type score corresponds to the reference advertisement data and the used bag-of-words model.

該分析伺服器對於每一參考廣告資料,根據對應的該等參考文案類型分數,產生一對應於該參考廣告資料且指示該等文案類別其中一者的參考文案分類結果。For each reference advertisement data, according to the corresponding reference text type scores, the analysis server generates a reference text classification result corresponding to the reference advertisement data and indicating one of the text types.

該分析伺服器根據該等參考客戶背景資料訓練一原始文案配對客戶相似度模型產生一文案配對客戶相似度模型。The analysis server trains an original text matching customer similarity model according to the reference customer background data to generate a copy matching customer similarity model.

該分析伺服器對於每一候選廣告資料的該候選廣告文案,使用該等詞袋模型,產生多個候選文案類型分數,每一候選文案類型分數對應於該候選廣告資料及所使用的該詞袋模型。The analysis server uses the bag-of-words models for the candidate advertising copy of each candidate advertising data to generate a plurality of candidate copy type scores, each candidate copy type score corresponding to the candidate advertising data and the bag of words used Model.

該分析伺服器對於每一候選廣告資料,根據對應的該等候選文案類型分數,產生一對應於該候選廣告資料且指示該等文案類別其中一者的候選文案分類結果。For each candidate advertisement data, according to the corresponding scores of the candidate text types, the analysis server generates a candidate text classification result corresponding to the candidate advertisement data and indicating one of the text types.

該分析伺服器根據該目標客戶背景資料,使用該文案配對客戶相似度模型,產生一文案配對客戶相似分析結果,該文案配對客戶相似分析結果相關於該等參考客戶背景資料當中與該目標客戶背景資料最相近的一者。The analysis server uses the copywriting matching customer similarity model based on the target customer background information to generate a copywriting matching customer similarity analysis result, and the copywriting matching customer similarity analysis result is related to the target customer background among the reference customer background information The one with the closest data.

該分析伺服器根據該文案配對客戶相似分析結果所相關的該參考客戶背景資料所相關的該參考客戶所相關的該等參考文案點擊記錄,及該等參考文案分類結果,產生多個分別對應於該等文案類別的累計點擊次數。The analysis server generates a plurality of corresponding to The cumulative number of clicks for this copy category.

該分析伺服器根據該等候選文案分類結果及該等累計點擊次數,自該等候選廣告資料選出其中一者作為一目標廣告資料。The analysis server selects one of the candidate advertisement data as a target advertisement data according to the classification results of the candidate texts and the accumulated click times.

在一些實施態樣中,該分析伺服器使用潛在語意分析技術自該等參考廣告資料擷取該等關鍵字。In some implementations, the analysis server uses latent semantic analysis technology to extract the keywords from the reference advertisement data.

在一些實施態樣中,該資料庫伺服器還儲存有多筆參考產品點擊記錄,及分別相關於該等參考客戶的多筆參考客戶頁面瀏覽軌跡,每一參考產品點擊記錄相關於該等參考客戶其中一者且相關於該等參考產品其中一者且指示出點擊與否,每一參考客戶頁面瀏覽軌跡包含多個分別相關於多個頁面的停留時間及多個分別相關於該等頁面的瀏覽次數。In some implementations, the database server also stores multiple reference product click records, and multiple reference customer page browsing tracks respectively related to the reference customers, and each reference product click record is related to the reference One of the customers and related to one of the reference products and indicating whether to click or not, each reference customer page browsing track contains multiple dwell times respectively related to multiple pages and multiple Views.

該分析伺服器根據該等參考客戶背景資料、該等參考產品點擊記錄及該等參考客戶頁面瀏覽軌跡,訓練一原始版位預測模型產生一版位預測模型,該版位預測模型包含多個分別對應於該等參考客戶的參考版位點擊率資料,每一參考意願率資料包含多個分別對應於多個版位的參考版位點擊率。The analysis server trains an original slot prediction model to generate a slot prediction model based on the background information of the reference customers, the click records of the reference products, and the page browsing tracks of the reference customers. The slot prediction model includes multiple Corresponding to the reference slot click rate data of the reference customers, each reference willingness rate data includes a plurality of reference slot click rates respectively corresponding to a plurality of slots.

該分析伺服器根據該目標客戶背景資料,使用該版位預測模型,產生多個分別相關於該等參考客戶的客戶相似度,每一客戶相似度指示出該目標客戶與所相關的該參考客戶的相似度,並根據該等客戶相似度,使用該版位預測模型,產生多個分別對應於該等版位的預測點擊意願率。The analysis server uses the slot prediction model based on the background information of the target customer to generate a plurality of customer similarities respectively related to the reference customers, and each customer similarity indicates that the target customer is related to the reference customer and according to the customer similarities, use the position prediction model to generate a plurality of predicted click willingness rates respectively corresponding to the positions.

該分析伺服器根據該等預測點擊意願率,自該等版位選出其中一者作為一目標版位,該目標版位用於擺放該目標廣告資料。The analysis server selects one of the positions as a target position according to the predicted click-through rate, and the target position is used to place the target advertisement data.

在一些實施態樣中,該版位預測模型為一深度因子分解機模型。In some implementation aspects, the slot prediction model is a deep factorization machine model.

在一些實施態樣中,每一參考產品及每一候選產品相關於多個產品類別其中一者,該資料庫伺服器還儲存有分別相關於該等參考客戶的多筆參考客戶頁面瀏覽軌跡,及多筆參考下單記錄,每一參考客戶頁面瀏覽軌跡包含多個分別相關於多個頁面的停留時間及多個分別相關於該等頁面的瀏覽次數,該等頁面相關於該等產品類別,每一參考下單記錄相關於該等參考客戶其中一者且相關於該等參考產品其中一者且指示下單與否及下單金額。In some implementations, each reference product and each candidate product is related to one of a plurality of product categories, and the database server also stores a plurality of reference customer page browsing tracks respectively related to the reference customers, And multiple reference order records, each reference customer page browsing track includes multiple stay times and multiple page views respectively related to these pages, these pages are related to these product categories, Each reference order record is related to one of the reference customers and to one of the reference products and indicates whether to place an order and the order amount.

該分析伺服器根據該等參考客戶頁面瀏覽軌跡及該等參考下單記錄,訓練一原始產品熟悉度預測模型產生一產品熟悉度預測模型。The analysis server trains an original product familiarity prediction model to generate a product familiarity prediction model according to the reference customer page browsing tracks and the reference order records.

該分析伺服器根據該等參考客戶背景資料,訓練一原始熟悉度預測客戶相似度模型產生一熟悉度預測客戶相似度模型。The analysis server trains an original familiarity prediction customer similarity model to generate a familiarity prediction customer similarity model according to the reference customer background data.

該分析伺服器根據該目標客戶背景資料,使用該熟悉度預測客戶相似度模型,產生一熟悉度預測客戶相似分析結果,該熟悉度預測客戶相似分析結果相關於該等參考客戶背景資料當中與該目標客戶背景資料最相近的一者。The analysis server uses the familiarity prediction customer similarity model according to the background information of the target customer to generate a familiarity prediction customer similarity analysis result, and the familiarity prediction customer similarity analysis result is related to the background information of the reference customers and the The one with the closest background profile of the target customer.

該分析伺服器根據該熟悉度預測客戶相似分析結果所相關的該參考客戶背景資料所相關的該參考客戶所相關的該參考客戶頁面瀏覽軌跡及該參考下單記錄或該等參考下單記錄,使用該產品熟悉度預測模型,產生多個分別對應於該等產品類別的產品熟悉度預測資料。The analysis server predicts the reference customer's page browsing track and the reference order record or the reference order records related to the reference customer's background information related to the reference customer's background information related to the customer similarity analysis result according to the familiarity, Using the product familiarity prediction model, a plurality of product familiarity prediction data respectively corresponding to the product categories are generated.

該分析伺服器除了根據該等候選文案分類結果及該等累計點擊次數,還根據該等產品熟悉度預測資料,自該等候選廣告資料選出其中一者作為該目標廣告資料。The analysis server selects one of the candidate advertisement data as the target advertisement data according to the product familiarity prediction data in addition to the classification results of the candidate texts and the accumulated click times.

在一些實施態樣中,該產品熟悉度預測模型為一邏輯回歸模型。In some implementation aspects, the product familiarity prediction model is a logistic regression model.

在一些實施態樣中,每一參考產品及每一候選產品相關於多個產品類別其中一者,該資料庫伺服器還儲存有多筆參考產品點擊記錄、分別相關於該等參考客戶的多筆參考客戶金融資料、分別相關於該等參考客戶的多筆參考客戶頁面瀏覽軌跡、一相關於該目標客戶的目標客戶金融資料,及一相關於該目標客戶的目標客戶頁面瀏覽軌跡,每一參考產品點擊記錄相關於該等參考客戶其中一者且相關於該等參考產品其中一者且指示出點擊與否,每一參考客戶頁面瀏覽軌跡及該目標客戶頁面瀏覽軌跡包含多個分別相關於多個頁面的停留時間及多個分別相關於該等頁面的瀏覽次數。In some implementations, each reference product and each candidate product is related to one of a plurality of product categories, and the database server also stores a plurality of reference product click records, and a plurality of click records respectively related to the reference customers. One reference customer financial data, multiple reference customer page browsing tracks related to these reference customers, one target customer financial data related to the target customer, and one target customer page browsing track related to the target customer, each The reference product click record is related to one of the reference customers and is related to one of the reference products and indicates whether the click is on or not. Each reference customer page browsing track and the target customer page browsing track include multiple The dwell time of multiple pages and the number of views respectively related to those pages.

該分析伺服器根據該等參考產品點擊記錄、該等參考客戶金融資料及該等參考客戶頁面瀏覽軌跡,訓練一原始點擊意願率預測模型產生一點擊意願率預測模型,該點擊意願率預測模型包含多個分別對應於該等參考客戶的參考意願率資料,每一參考意願率資料包含多個分別對應於該等產品類別的參考點擊意願率。The analysis server trains an original click willing rate prediction model to generate a click willing rate prediction model based on the reference product click records, the reference customer financial data and the reference customer page browsing track, and the click willing rate prediction model includes A plurality of reference willingness rate data respectively corresponding to the reference customers, each reference willingness rate data includes a plurality of reference click willingness rates corresponding to the product categories respectively.

該分析伺服器根據該目標客戶金融資料及該目標客戶頁面瀏覽軌跡,使用該點擊意願率預測模型,產生多個分別相關於該等參考客戶的客戶相似度,每一客戶相似度指示出該目標客戶與所相關的該參考客戶的相似度,並根據該等客戶相似度,使用該點擊意願率預測模型,產生多個分別對應於該等產品類別的預測點擊意願率。According to the target customer's financial information and the target customer's page browsing track, the analysis server uses the click willing rate prediction model to generate a plurality of customer similarities respectively related to the reference customers, and each customer similarity indicates the target The similarity between the customer and the related reference customer, and according to the customer similarity, using the click willing rate prediction model to generate a plurality of predicted click willing rates respectively corresponding to the product categories.

該分析伺服器除了根據該等候選文案分類結果及該等累計點擊次數,還根據該等預測點擊意願率,自該等候選廣告資料選出其中一者作為該目標廣告資料。In addition to the classification results of the candidate texts and the accumulated click times, the analysis server also selects one of the candidate advertisement data as the target advertisement data according to the predicted click willingness rate.

在一些實施態樣中,該點擊意願率預測模型為一深度因子分解機模型。In some implementation aspects, the click willing rate prediction model is a deep factorization machine model.

本發明數位行銷決策方法,藉由一數位行銷決策系統實施,該數位行銷決策系統包含一資料庫伺服器及一分析伺服器,該資料庫伺服器儲存有多筆參考廣告資料、分別相關於多位參考客戶的多筆參考客戶背景資料、多筆參考文案點擊記錄、多筆候選廣告資料,及相關於一位目標客戶的一目標客戶背景資料,每一參考廣告資料相關於多個參考產品其中一者並包含一參考廣告文案,每一參考文案點擊記錄相關於該等參考客戶其中一者且相關於該等參考廣告資料其中一者,每一候選廣告資料相關於多個候選產品其中一者並包含一候選廣告文案,該分析伺服器透過通訊網路電連接於該資料庫伺服器,該方法包含:該分析伺服器自該等參考廣告資料的該參考廣告文案擷取多個關鍵字;該分析伺服器根據該等關鍵字及多個分別對應於該等關鍵字的分類設定,訓練多個原始詞袋模型產生多個分別對應於多個文案類別的詞袋模型,每一分類設定指示該等文案類別其中一者;該分析伺服器對於每一參考廣告資料,使用該等詞袋模型,產生多個參考文案類型分數,每一參考文案類型分數對應於該參考廣告資料及所使用的該詞袋模型;該分析伺服器對於每一參考廣告資料,根據對應的該等參考文案類型分數,產生一對應於該參考廣告資料且指示該等文案類別其中一者的參考文案分類結果;該分析伺服器根據該等參考客戶背景資料訓練一原始文案配對客戶相似度模型產生一文案配對客戶相似度模型;該分析伺服器對於每一候選廣告資料的該候選廣告文案,使用該等詞袋模型,產生多個候選文案類型分數,每一候選文案類型分數對應於該候選廣告資料及所使用的該詞袋模型;該分析伺服器對於每一候選廣告資料,根據對應的該等候選文案類型分數,產生一對應於該候選廣告資料且指示該等文案類別其中一者的候選文案分類結果;該分析伺服器根據該目標客戶背景資料,使用該文案配對客戶相似度模型,產生一文案配對客戶相似分析結果,該文案配對客戶相似分析結果相關於該等參考客戶背景資料當中與該目標客戶背景資料最相近的一者;該分析伺服器根據該文案配對客戶相似分析結果所相關的該參考客戶背景資料所相關的該參考客戶所相關的該等參考文案點擊記錄,及該等參考文案分類結果,產生多個分別對應於該等文案類別的累計點擊次數;及該分析伺服器根據該等候選文案分類結果及該等累計點擊次數,自該等候選廣告資料選出其中一者作為一目標廣告資料。The digital marketing decision-making method of the present invention is implemented by a digital marketing decision-making system. The digital marketing decision-making system includes a database server and an analysis server. Multiple reference customer background materials, multiple reference copy click records, multiple candidate advertisement data, and one target customer background data related to one target customer. Each reference advertisement data is related to multiple reference products. One also includes a reference advertising copy, each reference copy click record is related to one of the reference customers and related to one of the reference advertising materials, and each candidate advertising material is related to one of multiple candidate products and include a candidate advertisement text, the analysis server is electrically connected to the database server through a communication network, and the method includes: the analysis server extracts a plurality of keywords from the reference advertisement text of the reference advertisement data; the The analysis server trains a plurality of original bag-of-words models to generate a plurality of bag-of-words models corresponding to a plurality of copywriting categories according to the keywords and a plurality of classification settings respectively corresponding to the keywords, and each classification setting indicates the one of such copy types; the analysis server uses the bag-of-words model for each reference advertisement data to generate a plurality of reference copy type scores, and each reference copy type score corresponds to the reference advertisement data and the used bag-of-words model; the analysis server generates a reference text classification result corresponding to the reference advertisement data and indicating one of the text types according to the corresponding reference text type scores for each reference advertisement data; the analysis The server trains an original copy matching customer similarity model based on the reference customer background data to generate a copy matching customer similarity model; the analysis server uses the bag of words model for the candidate advertising copy of each candidate advertising data, generating a plurality of candidate copy type scores, each candidate copy type score corresponding to the candidate advertisement data and the bag-of-words model used; for each candidate advertisement data, according to the corresponding candidate copy type scores, Generate a candidate copy classification result corresponding to the candidate advertisement data and indicating one of the copy types; the analysis server uses the copy matching customer similarity model according to the target customer background information to generate a copy matching customer similarity analysis As a result, the copy matching customer similarity analysis result is related to the reference customer background information that is the closest to the target customer background information; the analysis server matches the reference customer background information related to the customer similarity analysis result according to the copywriting The click records of the reference texts related to the reference client and the classification results of the reference texts generate a plurality of cumulative clicks corresponding to the text categories; and the analysis server classifies the candidate texts according to As a result and the accumulated click times, one of the candidate advertisement data is selected as a target advertisement data.

本發明的功效在於:藉由訓練產生及使用該等詞袋模型及該文案配對客戶相似度模型,可以預測該目標客戶喜好的文案類別同時改善先前技術冷啟動的缺點,再者,藉由訓練產生及使用該版位預測模型,可以預測出該目標客戶最有點擊意願的版位同時改善先前技術冷啟動的缺點,再者,藉由訓練產生及使用該產品熟悉度預測模型及該熟悉度預測客戶相似度模型,可以預測出該目標客戶較熟悉的產品類別同時改善先前技術冷啟動的缺點,此外,藉由訓練產生及使用該點擊意願率預測模型,可以預測出該目標客戶較有點擊意願的產品類別同時改善先前技術冷啟動的缺點,進而達成良好的個人化行銷效果。The effect of the present invention lies in: by training and using the bag-of-words models and the copy matching customer similarity model, it is possible to predict the type of copy that the target customer prefers while improving the shortcomings of the cold start of the previous technology. Furthermore, by training Generating and using the position prediction model can predict the position that the target customer is most willing to click on while improving the shortcomings of the previous technology cold start. Furthermore, the product familiarity prediction model and the familiarity degree can be generated and used through training. The predictive customer similarity model can predict the product category that the target customer is more familiar with while improving the shortcomings of the cold start of the previous technology. In addition, through training and using the click willing rate prediction model, it can be predicted that the target customer is more likely to click The desired product category also improves the shortcomings of the previous technology cold start, and then achieves a good personalized marketing effect.

在本發明被詳細描述之前,應當注意在以下的說明內容中,類似的元件是以相同的編號來表示。Before the present invention is described in detail, it should be noted that in the following description, similar elements are denoted by the same numerals.

參閱圖1,本發明數位行銷決策系統100的一實施例,包含一資料庫伺服器1及一分析伺服器2。該分析伺服器2透過通訊網路電連接於該資料庫伺服器1。Referring to FIG. 1 , an embodiment of the digital marketing decision-making system 100 of the present invention includes a database server 1 and an analysis server 2 . The analysis server 2 is electrically connected to the database server 1 through a communication network.

該資料庫伺服器1儲存有多筆參考廣告資料、分別相關於多位參考客戶的多筆參考客戶背景資料、多筆參考文案點擊記錄、多筆候選廣告資料、相關於一位目標客戶的一目標客戶背景資料、多筆參考產品點擊記錄、分別相關於該等參考客戶的多筆參考客戶頁面瀏覽軌跡、多筆參考下單記錄、分別相關於該等參考客戶的多筆參考客戶金融資料、一相關於該目標客戶的目標客戶金融資料,及一相關於該目標客戶的目標客戶頁面瀏覽軌跡。The database server 1 stores multiple pieces of reference advertisement data, multiple pieces of reference customer background data related to multiple reference customers, multiple pieces of reference copy click records, multiple pieces of candidate advertisement data, and a piece of information related to a target customer. Target customer background information, multiple reference product click records, multiple reference customer page browsing tracks respectively related to these reference customers, multiple reference order records, multiple reference customer financial materials respectively related to these reference customers, A target customer's financial information related to the target customer, and a target customer's page browsing track related to the target customer.

每一參考廣告資料相關於多個參考產品(例如金融產品)其中一者並包含一參考廣告文案(例如包含主旨及內文)。每一參考廣告資料例如包含文案識別資料、參考產品識別資料及參考廣告文案。Each reference advertisement material is related to one of multiple reference products (such as financial products) and includes a reference advertisement copy (such as including subject and content). Each reference advertisement data includes text identification data, reference product identification data and reference advertisement text, for example.

每一參考客戶背景資料例如包含身分證字號、年齡、家庭、工作、評等。The background information of each reference client includes, for example, ID card number, age, family, job, and rating.

每一參考文案點擊記錄相關於該等參考客戶其中一者且相關於該等參考廣告資料其中一者。每一參考文案點擊記錄例如包含身分證字號、參考產品識別資料、參考廣告文案(例如包含主旨及內文)及觸及日期。Each reference copy click record is related to one of the reference customers and to one of the reference advertising materials. Each reference copy click record includes, for example, an ID card number, reference product identification information, reference advertisement copy (for example, including subject matter and content), and touch date.

每一候選廣告資料相關於多個候選產品(例如金融產品)其中一者並包含一候選廣告文案(例如包含主旨及內文)。每一參考產品及每一候選產品相關於多個產品類別其中一者。Each candidate advertisement data is related to one of multiple candidate products (such as financial products) and includes a candidate advertisement copy (for example, including subject and content). Each reference product and each candidate product is associated with one of the plurality of product categories.

每一目標客戶背景資料例如包含身分證字號、年齡、家庭、工作、評等。The background information of each target customer includes, for example, ID card number, age, family, job, and rating.

每一參考產品點擊記錄相關於該等參考客戶其中一者且相關於該等參考產品其中一者且指示出點擊與否。每一參考產品點擊記錄例如包含身分證字號、參考產品識別資料、點擊與否及觸及日期。Each reference product click record is associated with one of the reference customers and is associated with one of the reference products and indicates click or not. Each reference product click record includes, for example, an ID card number, reference product identification information, click or not, and touch date.

每一參考客戶頁面瀏覽軌跡及該目標客戶頁面瀏覽軌跡包含多個分別相關於多個頁面的停留時間及多個分別相關於該等頁面的瀏覽次數。該等頁面相關於該等產品類別。每一參考客戶頁面瀏覽軌跡及該目標客戶頁面瀏覽軌跡例如包含身分證字號、該等停留時間(例如頁A停留時間、頁B停留時間…)、該等瀏覽次數(例如頁A瀏覽次數、頁B瀏覽次數…)及瀏覽月份。Each page browsing track of the reference customer and the page browsing track of the target customer include a plurality of dwell times respectively related to a plurality of pages and a plurality of browsing times respectively related to the pages. These pages are related to these product categories. The browsing track of each reference customer page and the page browsing track of the target customer include, for example, the ID number, the stay time (such as the stay time of page A, the stay time of page B...), the number of visits (such as the number of page A visits, page B number of visits...) and month of visits.

每一參考下單記錄相關於該等參考客戶其中一者且相關於該等參考產品其中一者且指示下單與否及下單金額。每一參考下單記錄例如包含身分證字號、參考產品識別資料、下單與否、下單金額及觸及時間。Each reference order record is related to one of the reference customers and to one of the reference products and indicates whether to place an order and the order amount. Each reference order record includes, for example, an ID card number, reference product identification information, order status, order amount, and contact time.

每一參考客戶金融資料及該目標客戶金融資料例如包含一資產資料、一借貸資料、多筆消費紀錄及多筆存提款紀錄。該資產資料例如包含身分證字號、總資產金額、投資資產金額及存款資產金額。該借貸資料例如包含身分證字號、卡類借貸金額、固定借貸金額及無擔借貸金額。每一消費紀錄例如包含身分證字號、消費項目(例如交通類、餐飲類、加油站類、百貨公司等)及消費日期。每一存提款紀錄例如包含身分證字號、交易種類(存款或提款)、交易金額及交易日期。Each reference customer financial data and the target customer financial data include, for example, an asset data, a loan data, multiple consumption records and multiple deposit and withdrawal records. The asset information includes, for example, ID number, total asset amount, investment asset amount, and deposit asset amount. The loan information includes, for example, an ID card number, a card loan amount, a fixed loan amount, and an unsecured loan amount. Each consumption record includes, for example, an ID card number, consumption items (such as transportation, catering, gas stations, department stores, etc.) and consumption date. Each deposit and withdrawal record includes, for example, the ID card number, transaction type (deposit or withdrawal), transaction amount and transaction date.

參閱圖1及圖2(包含圖2A、圖2B及圖2C),以下說明一廣告推薦程序的步驟。首先,如步驟S01所示,該分析伺服器2自該等參考廣告資料的該參考廣告文案擷取多個關鍵字。在本實施例中,該分析伺服器2使用潛在語意分析(Latent Semantic Indexing;LSI)技術自該等參考廣告資料擷取該等關鍵字。Referring to FIG. 1 and FIG. 2 (including FIG. 2A , FIG. 2B and FIG. 2C ), the steps of an advertisement recommendation program are described below. First, as shown in step S01, the analysis server 2 extracts a plurality of keywords from the reference advertisement copy of the reference advertisement data. In this embodiment, the analysis server 2 uses Latent Semantic Indexing (LSI) technology to extract the keywords from the reference advertisement data.

接著,如步驟S02所示,該分析伺服器2根據該等關鍵字及多個分別對應於該等關鍵字的分類設定(例如價格型、服務型、時事型、贈品型及限量型),訓練多個原始詞袋(bag of words;BOW)模型產生多個分別對應於多個文案類別的詞袋模型,每一分類設定指示該等文案類別其中一者。Then, as shown in step S02, the analysis server 2 trains the keywords according to the keywords and a plurality of classification settings (such as price type, service type, current affairs type, gift type and limited type) respectively corresponding to the keywords. A plurality of original bag of words (BOW) models generate a plurality of bag of words models respectively corresponding to a plurality of text categories, and each classification setting indicates one of the text categories.

接著,如步驟S03所示,該分析伺服器2對於每一參考廣告資料,使用該等詞袋模型,產生多個參考文案類型分數,每一參考文案類型分數對應於該參考廣告資料及所使用的該詞袋模型。Next, as shown in step S03, the analysis server 2 uses the bag-of-words models to generate a plurality of reference text type scores for each reference advertisement data, and each reference text type score corresponds to the reference advertisement data and the used The bag-of-words model of .

接著,如步驟S04所示,該分析伺服器2對於每一參考廣告資料,根據對應的該等參考文案類型分數,產生一對應於該參考廣告資料且指示該等文案類別其中一者的參考文案分類結果。舉例來說,該分析伺服器2自對應的該等參考文案類型分數選出分數最高者,並根據分數最高之參考文案類型分數對應的該詞袋模型對應的文案類別產生該參考文案分類結果。Next, as shown in step S04, for each reference advertisement data, the analysis server 2 generates a reference text corresponding to the reference advertisement data and indicating one of the text types according to the corresponding scores of the reference text types classification results. For example, the analysis server 2 selects the one with the highest score from the corresponding reference text type scores, and generates the reference text classification result according to the text category corresponding to the bag-of-words model corresponding to the reference text type score with the highest score.

接著,如步驟S05所示,該分析伺服器2根據該等參考客戶背景資料訓練一原始文案配對客戶相似度模型產生一文案配對客戶相似度模型。在本實施例中,該文案配對客戶相似度模型為一Cosine Similarity模型。Next, as shown in step S05 , the analysis server 2 trains an original copy matching customer similarity model according to the reference customer background data to generate a copy matching customer similarity model. In this embodiment, the copywriting matching customer similarity model is a Cosine Similarity model.

接著,如步驟S06所示,該分析伺服器2對於每一候選廣告資料的該候選廣告文案,使用該等詞袋模型,產生多個候選文案類型分數,每一候選文案類型分數對應於該候選廣告資料及所使用的該詞袋模型。Next, as shown in step S06, the analysis server 2 uses the bag-of-words models for the candidate advertisement copy of each candidate advertisement data to generate a plurality of candidate copy type scores, each candidate copy type score corresponding to the candidate Advertising materials and the bag-of-words model used.

接著,如步驟S07所示,該分析伺服器2對於每一候選廣告資料,根據對應的該等候選文案類型分數,產生一對應於該候選廣告資料且指示該等文案類別其中一者的候選文案分類結果。舉例來說,該分析伺服器2自對應的該等候選文案類型分數選出分數最高者,並根據分數最高之候選文案類型分數對應的該詞袋模型對應的文案類別產生該候選文案分類結果。Next, as shown in step S07, for each candidate advertisement data, the analysis server 2 generates a candidate copy corresponding to the candidate advertisement data and indicating one of the copy types according to the corresponding scores of the candidate copy types classification results. For example, the analysis server 2 selects the candidate with the highest score from the corresponding scores of the candidate document types, and generates the candidate document classification result according to the document category corresponding to the bag-of-words model corresponding to the candidate document type with the highest score.

接著,如步驟S08所示,該分析伺服器2根據該目標客戶背景資料,使用該文案配對客戶相似度模型,產生一文案配對客戶相似分析結果,該文案配對客戶相似分析結果相關於該等參考客戶背景資料當中與該目標客戶背景資料最相近的一者。Next, as shown in step S08, the analysis server 2 uses the copywriting matching customer similarity model to generate a copywriting matching customer similarity analysis result based on the background information of the target customer, and the copywriting matching customer similarity analysis result is related to the reference Among the background information of the customer, the one that is closest to the background information of the target customer.

接著,如步驟S09所示,該分析伺服器2根據該文案配對客戶相似分析結果所相關的該參考客戶背景資料所相關的該參考客戶所相關的該等參考文案點擊記錄,及該等參考文案分類結果,產生多個分別對應於該等文案類別的累計點擊次數。Next, as shown in step S09, the analysis server 2 clicks on the records of the reference documents related to the reference customers related to the reference customer background information related to the customer similarity analysis results related to the customer similarity analysis results, and the reference documents As a result of the classification, a plurality of accumulated click times respectively corresponding to the copywriting categories are generated.

接著,如步驟S10所示,該分析伺服器2根據該等參考客戶頁面瀏覽軌跡及該等參考下單記錄,訓練一原始產品熟悉度預測模型產生一產品熟悉度預測模型。在本實施例中,該產品熟悉度預測模型為一採用XGBoost的邏輯回歸(Logistic Regression)模型。Next, as shown in step S10, the analysis server 2 trains an original product familiarity prediction model to generate a product familiarity prediction model according to the reference customer page browsing tracks and the reference order records. In this embodiment, the product familiarity prediction model is a Logistic Regression model using XGBoost.

接著,如步驟S11所示,該分析伺服器2根據該等參考客戶背景資料,訓練一原始熟悉度預測客戶相似度模型產生一熟悉度預測客戶相似度模型。在本實施例中,該熟悉度預測客戶相似度模型為一Cosine Similarity模型。Next, as shown in step S11, the analysis server 2 trains an original familiarity prediction customer similarity model to generate a familiarity prediction customer similarity model according to the reference customer background data. In this embodiment, the familiarity prediction customer similarity model is a Cosine Similarity model.

接著,如步驟S12所示,該分析伺服器2根據該目標客戶背景資料,使用該熟悉度預測客戶相似度模型,產生一熟悉度預測客戶相似分析結果,該熟悉度預測客戶相似分析結果相關於該等參考客戶背景資料當中與該目標客戶背景資料最相近的一者。Next, as shown in step S12, the analysis server 2 uses the familiarity prediction customer similarity model to generate a familiarity prediction customer similarity analysis result according to the target customer background information, and the familiarity prediction customer similarity analysis result is related to The one of the reference customer background information that is most similar to the target customer background information.

接著,如步驟S13所示,該分析伺服器2根據該熟悉度預測客戶相似分析結果所相關的該參考客戶背景資料所相關的該參考客戶所相關的該參考客戶頁面瀏覽軌跡及該參考下單記錄或該等參考下單記錄,使用該產品熟悉度預測模型,產生多個分別對應於該等產品類別的產品熟悉度預測資料。Next, as shown in step S13, the analysis server 2 predicts the reference customer's page browsing track and the reference order related to the reference customer's background information related to the reference customer's background information related to the customer similarity analysis result according to the familiarity record or the reference order records, use the product familiarity prediction model to generate a plurality of product familiarity prediction data respectively corresponding to the product categories.

接著,如步驟S14所示,該分析伺服器2根據該等參考產品點擊記錄、該等參考客戶金融資料及該等參考客戶頁面瀏覽軌跡,訓練一原始點擊意願率預測模型產生一點擊意願率預測模型,該點擊意願率預測模型包含多個分別對應於該等參考客戶的參考意願率資料,每一參考意願率資料包含多個分別對應於該等產品類別的參考點擊意願率。在本實施例中,該點擊意願率預測模型為一深度因子分解機(Deep Factorization Machine;DeepFM)模型。Next, as shown in step S14, the analysis server 2 trains an original click willing rate prediction model to generate a click willing rate prediction based on the click records of the reference products, the financial data of the reference customers and the page browsing tracks of the reference customers A model, the click willing rate prediction model includes a plurality of reference willing rate data respectively corresponding to the reference customers, and each reference willing rate data includes a plurality of reference click willing rates respectively corresponding to the product categories. In this embodiment, the click willing rate prediction model is a Deep Factorization Machine (Deep Factorization Machine; DeepFM) model.

接著,如步驟S15所示,該分析伺服器2根據該目標客戶金融資料及該目標客戶頁面瀏覽軌跡,使用該點擊意願率預測模型,產生多個分別相關於該等參考客戶的客戶相似度,每一客戶相似度指示出該目標客戶與所相關的該參考客戶的相似度,並根據該等客戶相似度,使用該點擊意願率預測模型,產生多個分別對應於該等產品類別的預測點擊意願率。Next, as shown in step S15, the analysis server 2 uses the click willingness rate prediction model to generate a plurality of customer similarities respectively related to the reference customers according to the financial data of the target customer and the page browsing track of the target customer, Each customer similarity indicates the similarity between the target customer and the related reference customer, and according to the customer similarity, using the click willing rate prediction model to generate a plurality of predicted clicks respectively corresponding to the product categories willingness rate.

接著,如步驟S16所示,該分析伺服器2根據該等候選文案分類結果、該等累計點擊次數、該等產品熟悉度預測資料及該等預測點擊意願率,自該等候選廣告資料選出其中一者作為一目標廣告資料。Next, as shown in step S16, the analysis server 2 selects one of the candidate advertisements from the candidate advertisements according to the classification results of the candidate advertisements, the cumulative number of clicks, the product familiarity prediction data and the predicted click willingness rate. One serves as a target advertising material.

參閱圖1及圖3,以下說明一版位推薦程序的步驟。首先,如步驟S21所示,該分析伺服器2根據該等參考客戶背景資料、該等參考產品點擊記錄及該等參考客戶頁面瀏覽軌跡,訓練一原始版位預測模型產生一版位預測模型,該版位預測模型包含多個分別對應於該等參考客戶的參考版位點擊率資料,每一參考意願率資料包含多個分別對應於多個版位的參考版位點擊率。在本實施例中,該版位預測模型為一深度因子分解機(Deep Factorization Machine;DeepFM)模型。Referring to FIG. 1 and FIG. 3 , the steps of a site recommendation procedure are described below. First, as shown in step S21, the analysis server 2 trains an original slot prediction model to generate a slot prediction model according to the background information of the reference customers, the click records of the reference products and the page browsing tracks of the reference customers, The placement prediction model includes a plurality of reference placement click-through rate data respectively corresponding to the reference customers, and each reference willing rate data includes a plurality of reference placement click-through rates respectively corresponding to a plurality of placements. In this embodiment, the slot prediction model is a Deep Factorization Machine (Deep Factorization Machine; DeepFM) model.

接著,如步驟S22所示,該分析伺服器2根據該目標客戶背景資料,使用該版位預測模型,產生多個分別相關於該等參考客戶的客戶相似度,每一客戶相似度指示出該目標客戶與所相關的該參考客戶的相似度,並根據該等客戶相似度,使用該版位預測模型,產生多個分別對應於該等版位的預測點擊意願率。Next, as shown in step S22, the analysis server 2 generates a plurality of customer similarities respectively related to the reference customers according to the background information of the target customer using the position prediction model, and each customer similarity indicates the The similarity between the target customer and the related reference customer, and according to the similarity of the customers, using the position prediction model to generate a plurality of predicted click willingness rates respectively corresponding to the positions.

接著,如步驟S23所示,該分析伺服器2根據該等預測點擊意願率,自該等版位選出其中一者作為一目標版位,該目標版位用於擺放該目標廣告資料。在本實施例中,該分析伺服器2選出該等預測點擊意願率當中最高者所對應的該版位作為該目標版位。Next, as shown in step S23, the analysis server 2 selects one of the positions as a target position according to the predicted click willingness rates, and the target position is used to place the target advertisement data. In this embodiment, the analysis server 2 selects the position corresponding to the highest predicted click willingness rate as the target position.

綜上所述,本發明數位行銷決策系統100藉由訓練產生及使用該等詞袋模型及該文案配對客戶相似度模型,可以預測該目標客戶喜好的文案類別同時改善先前技術冷啟動的缺點,再者,藉由訓練產生及使用該版位預測模型,可以預測出該目標客戶最有點擊意願的版位同時改善先前技術冷啟動的缺點,再者,藉由訓練產生及使用該產品熟悉度預測模型及該熟悉度預測客戶相似度模型,可以預測出該目標客戶較熟悉的產品類別同時改善先前技術冷啟動的缺點,此外,藉由訓練產生及使用該點擊意願率預測模型,可以預測出該目標客戶較有點擊意願的產品類別同時改善先前技術冷啟動的缺點,進而達成良好的個人化行銷效果,故確實能達成本發明的目的。To sum up, the digital marketing decision-making system 100 of the present invention generates and uses the bag-of-words model and the copy matching customer similarity model through training, so as to predict the type of copy that the target customer prefers and improve the shortcomings of the prior art cold start, Furthermore, by generating and using the position prediction model through training, it is possible to predict the position that the target customer is most willing to click on while improving the shortcomings of the cold start of the previous technology. Furthermore, through training and using the product familiarity The prediction model and the familiarity prediction customer similarity model can predict the product category that the target customer is more familiar with while improving the shortcomings of the cold start of the previous technology. In addition, through training and using the click willing rate prediction model, it can be predicted The target customers are more likely to click on the product category while improving the disadvantages of the cold start of the previous technology, thereby achieving a good personalized marketing effect, so the purpose of the present invention can indeed be achieved.

惟以上所述者,僅為本發明的實施例而已,當不能以此限定本發明實施的範圍,凡是依本發明申請專利範圍及專利說明書內容所作的簡單的等效變化與修飾,皆仍屬本發明專利涵蓋的範圍內。But the above-mentioned ones are only embodiments of the present invention, and should not limit the scope of the present invention. All simple equivalent changes and modifications made according to the patent scope of the present invention and the content of the patent specification are still within the scope of the present invention. Within the scope covered by the patent of the present invention.

100:數位行銷決策系統 1:資料庫伺服器 2:分析伺服器 S01~S16:步驟 S21~S23:步驟 100: Digital Marketing Decision System 1: Database server 2: Analysis server S01~S16: Steps S21~S23: Steps

本發明的其他的特徵及功效,將於參照圖式的實施方式中清楚地呈現,其中: 圖1是本發明數位行銷決策系統的一個實施例的一硬體連接關係示意圖; 圖2(包含圖2A、圖2B及圖2C)是該實施例的一流程圖,說明關於一點擊意願率預測模型、多個詞袋模型、一文案配對客戶相似度模型、一產品熟悉度預測模型及一熟悉度預測客戶相似度模型的步驟;及 圖3是該實施例的另一流程圖,說明關於一版位預測模型的步驟。 Other features and effects of the present invention will be clearly presented in the implementation manner with reference to the drawings, wherein: Fig. 1 is a schematic diagram of a hardware connection relationship of an embodiment of the digital marketing decision-making system of the present invention; Fig. 2 (comprising Fig. 2A, Fig. 2B and Fig. 2C) is a flow chart of this embodiment, illustrating a click willingness rate prediction model, multiple bag-of-words models, a copywriting matching customer similarity model, and a product familiarity prediction The steps of the model and a familiarity prediction customer similarity model; and FIG. 3 is another flow chart of this embodiment, illustrating the steps involved in a slot prediction model.

100:數位行銷決策系統 100: Digital Marketing Decision System

1:資料庫伺服器 1: Database server

2:分析伺服器 2: Analysis server

Claims (10)

一種數位行銷決策系統,包含:一資料庫伺服器,儲存有多筆參考廣告資料、分別相關於多位參考客戶的多筆參考客戶背景資料、多筆參考文案點擊記錄、多筆候選廣告資料,及相關於一位目標客戶的一目標客戶背景資料,每一參考廣告資料相關於多個參考產品其中一者並包含一參考廣告文案,每一參考文案點擊記錄相關於該等參考客戶其中一者且相關於該等參考廣告資料其中一者,每一候選廣告資料相關於多個候選產品其中一者並包含一候選廣告文案;及一分析伺服器,透過通訊網路電連接於該資料庫伺服器;該分析伺服器自該等參考廣告資料的該參考廣告文案擷取多個關鍵字;該分析伺服器根據該等關鍵字及多個分別對應於該等關鍵字的分類設定,訓練多個原始詞袋模型產生多個分別對應於多個文案類別的詞袋模型,每一分類設定指示該等文案類別其中一者;該分析伺服器對於每一參考廣告資料,使用該等詞袋模型,產生多個參考文案類型分數,每一參考文案類型分數對應於該參考廣告資料及所使用的該詞袋模型;該分析伺服器對於每一參考廣告資料,根據對應的該等參考文案類型分數,產生一對應於該參考廣告資料且指示該等文案類別其中一者的參考文案分類結果; 該分析伺服器根據該等參考客戶背景資料訓練一原始文案配對客戶相似度模型產生一文案配對客戶相似度模型;該分析伺服器對於每一候選廣告資料的該候選廣告文案,使用該等詞袋模型,產生多個候選文案類型分數,每一候選文案類型分數對應於該候選廣告資料及所使用的該詞袋模型;該分析伺服器對於每一候選廣告資料,根據對應的該等候選文案類型分數,產生一對應於該候選廣告資料且指示該等文案類別其中一者的候選文案分類結果;該分析伺服器根據該目標客戶背景資料,使用該文案配對客戶相似度模型,產生一文案配對客戶相似分析結果,該文案配對客戶相似分析結果相關於該等參考客戶背景資料當中與該目標客戶背景資料最相近的一者;該分析伺服器根據該文案配對客戶相似分析結果所相關的該參考客戶背景資料所相關的該參考客戶所相關的該等參考文案點擊記錄,及該等參考文案分類結果,產生多個分別對應於該等文案類別的累計點擊次數;該分析伺服器根據該等候選文案分類結果及該等累計點擊次數,自該等候選廣告資料選出其中一者作為一目標廣告資料;該資料庫伺服器還儲存有多筆參考產品點擊記錄,及分別相關於該等參考客戶的多筆參考客戶頁面瀏覽軌跡,每一參考產品點擊記錄相關於該等參考客戶其中一者 且相關於該等參考產品其中一者且指示出點擊與否,每一參考客戶頁面瀏覽軌跡包含多個分別相關於多個頁面的停留時間及多個分別相關於該等頁面的瀏覽次數;該分析伺服器根據該等參考客戶背景資料、該等參考產品點擊記錄及該等參考客戶頁面瀏覽軌跡,訓練一原始版位預測模型產生一版位預測模型,該版位預測模型包含多個分別對應於該等參考客戶的參考版位點擊率資料,每一參考意願率資料包含多個分別對應於多個版位的參考版位點擊率;該分析伺服器根據該目標客戶背景資料,使用該版位預測模型,產生多個分別相關於該等參考客戶的客戶相似度,每一客戶相似度指示出該目標客戶與所相關的該參考客戶的相似度,並根據該等客戶相似度,使用該版位預測模型,產生多個分別對應於該等版位的預測點擊意願率;該分析伺服器根據該等預測點擊意願率,自該等版位選出其中一者作為一目標版位,該目標版位用於擺放該目標廣告資料。 A digital marketing decision-making system, comprising: a database server, storing multiple reference advertisement data, multiple reference customer background data respectively related to multiple reference customers, multiple reference copy click records, multiple candidate advertisement data, And a target customer background information related to a target customer, each reference advertising material is related to one of multiple reference products and includes a reference advertising copy, and each reference copy click record is related to one of these reference customers And related to one of the reference advertising data, each candidate advertising data is related to one of a plurality of candidate products and includes a candidate advertising copy; and an analysis server, electrically connected to the database server through a communication network ; The analysis server extracts a plurality of keywords from the reference advertisement copy of the reference advertisement data; The analysis server trains a plurality of original The bag-of-words model generates a plurality of bag-of-words models respectively corresponding to a plurality of copywriting categories, and each classification setting indicates one of the copywriting categories; the analysis server uses the bag-of-words models for each reference advertisement data to generate A plurality of reference text type scores, each reference text type score corresponds to the reference advertisement data and the bag-of-words model used; for each reference advertisement data, the analysis server generates according to the corresponding reference text type scores a reference copy classification result corresponding to the reference advertisement material and indicating one of the copy types; The analysis server trains an original copy matching customer similarity model according to the reference customer background information to generate a copy matching customer similarity model; the analysis server uses the bag of words for the candidate advertising copy of each candidate advertising data A model for generating a plurality of candidate copy type scores, each candidate copy type score corresponding to the candidate advertisement data and the bag-of-words model used; the analysis server for each candidate advertisement data, according to the corresponding candidate copy type Scores to generate a candidate copy classification result corresponding to the candidate advertisement data and indicating one of the copy types; the analysis server uses the copy matching customer similarity model according to the target customer background information to generate a copy matching customer Similarity analysis results, the copy matching customer similarity analysis results are related to the reference customer background information that is most similar to the target customer background information; the analysis server matches the reference customer related to the customer similarity analysis results according to the copywriting The click records of the reference texts related to the reference client related to the background information, and the classification results of the reference texts, generate a plurality of cumulative clicks corresponding to the types of the texts; the analysis server According to the classification results and the cumulative number of clicks, one of the candidate advertisement data is selected as a target advertisement data; the database server also stores multiple reference product click records, and multiple records related to these reference customers. A reference customer page browsing track, each reference product click record is related to one of these reference customers And related to one of these reference products and indicating whether to click or not, each reference customer page browsing track includes a plurality of dwell times respectively related to multiple pages and a plurality of browsing times respectively related to these pages; The analysis server trains an original slot prediction model to generate a slot prediction model based on the background information of the reference customers, the click records of the reference products and the page browsing tracks of the reference customers. The slot prediction model includes a plurality of corresponding In the reference position click rate data of the reference customers, each reference willingness rate data includes a plurality of reference position click rates corresponding to multiple positions; the analysis server uses the target customer background information to use the A bit prediction model, generating a plurality of customer similarities respectively related to the reference customers, each customer similarity indicates the similarity between the target customer and the related reference customer, and according to the customer similarities, using the The placement prediction model generates a plurality of predicted click willingness rates corresponding to the placements; the analysis server selects one of the placements as a target placement according to the predicted click willingness ratios, and the target The slot is used to place the target advertisement data. 如請求項1所述的數位行銷決策系統,其中,該分析伺服器使用潛在語意分析技術自該等參考廣告資料擷取該等關鍵字。 The digital marketing decision-making system as described in claim 1, wherein the analysis server uses latent semantic analysis technology to extract the keywords from the reference advertisement data. 如請求項1所述的數位行銷決策系統,其中,該版位預測模型為一深度因子分解機模型。 The digital marketing decision-making system as claimed in Claim 1, wherein the position prediction model is a deep factorization machine model. 如請求項1所述的數位行銷決策系統,其中,每一參考產品及每一候選產品相關於多個產品類別其中一者,該資料 庫伺服器還儲存有分別相關於該等參考客戶的多筆參考客戶頁面瀏覽軌跡,及多筆參考下單記錄,每一參考客戶頁面瀏覽軌跡包含多個分別相關於多個頁面的停留時間及多個分別相關於該等頁面的瀏覽次數,該等頁面相關於該等產品類別,每一參考下單記錄相關於該等參考客戶其中一者且相關於該等參考產品其中一者且指示下單與否及下單金額;該分析伺服器根據該等參考客戶頁面瀏覽軌跡及該等參考下單記錄,訓練一原始產品熟悉度預測模型產生一產品熟悉度預測模型;該分析伺服器根據該等參考客戶背景資料,訓練一原始熟悉度預測客戶相似度模型產生一熟悉度預測客戶相似度模型;該分析伺服器根據該目標客戶背景資料,使用該熟悉度預測客戶相似度模型,產生一熟悉度預測客戶相似分析結果,該熟悉度預測客戶相似分析結果相關於該等參考客戶背景資料當中與該目標客戶背景資料最相近的一者;該分析伺服器根據該熟悉度預測客戶相似分析結果所相關的該參考客戶背景資料所相關的該參考客戶所相關的該參考客戶頁面瀏覽軌跡及該參考下單記錄或該等參考下單記錄,使用該產品熟悉度預測模型,產生多個分別對應於該等產品類別的產品熟悉度預測資料;該分析伺服器除了根據該等候選文案分類結果及該等累計點擊次數,還根據該等產品熟悉度預測資料,自該 等候選廣告資料選出其中一者作為該目標廣告資料。 The digital marketing decision-making system as claimed in claim 1, wherein each reference product and each candidate product is related to one of a plurality of product categories, the data The library server also stores multiple reference customer page browsing tracks and multiple reference order records respectively related to these reference customers. Each reference customer page browsing track includes multiple stay times and A number of page views respectively related to the pages related to the product categories, each reference order record related to one of the reference customers and related to one of the reference products and instructed Order or not and order amount; the analysis server trains an original product familiarity prediction model to generate a product familiarity prediction model according to the reference customer page browsing track and the reference order records; the analysis server generates a product familiarity prediction model according to the With reference to the customer background data, train an original familiarity prediction customer similarity model to generate a familiarity prediction customer similarity model; the analysis server uses the familiarity prediction customer similarity model according to the target customer background data to generate a familiarity According to the familiarity prediction customer similarity analysis result, the familiarity prediction customer similarity analysis result is related to the one of the reference customer background data that is the closest to the target customer background data; the analysis server uses the familiarity prediction customer similarity analysis result Using the product familiarity prediction model to generate multiple corresponding to The product familiarity prediction data of these product categories; in addition to the classification results of the candidate texts and the accumulated clicks, the analysis server also based on the product familiarity prediction data, from the Waiting for the candidate advertisement data to select one of them as the target advertisement data. 如請求項4所述的數位行銷決策系統,其中,該產品熟悉度預測模型為一邏輯回歸模型。 The digital marketing decision-making system according to claim 4, wherein the product familiarity prediction model is a logistic regression model. 如請求項1所述的數位行銷決策系統,其中,每一參考產品及每一候選產品相關於多個產品類別其中一者,該資料庫伺服器還儲存有多筆參考產品點擊記錄、分別相關於該等參考客戶的多筆參考客戶金融資料、分別相關於該等參考客戶的多筆參考客戶頁面瀏覽軌跡、一相關於該目標客戶的目標客戶金融資料,及一相關於該目標客戶的目標客戶頁面瀏覽軌跡,每一參考產品點擊記錄相關於該等參考客戶其中一者且相關於該等參考產品其中一者且指示出點擊與否,每一參考客戶頁面瀏覽軌跡及該目標客戶頁面瀏覽軌跡包含多個分別相關於多個頁面的停留時間及多個分別相關於該等頁面的瀏覽次數;該分析伺服器根據該等參考產品點擊記錄、該等參考客戶金融資料及該等參考客戶頁面瀏覽軌跡,訓練一原始點擊意願率預測模型產生一點擊意願率預測模型,該點擊意願率預測模型包含多個分別對應於該等參考客戶的參考意願率資料,每一參考意願率資料包含多個分別對應於該等產品類別的參考點擊意願率;該分析伺服器根據該目標客戶金融資料及該目標客戶頁面瀏覽軌跡,使用該點擊意願率預測模型,產生多個分別相關於該等參考客戶的客戶相似度,每一客戶相似度指示出該目標客戶與所相關的該參考客戶的相似度,並根 據該等客戶相似度,使用該點擊意願率預測模型,產生多個分別對應於該等產品類別的預測點擊意願率;該分析伺服器除了根據該等候選文案分類結果及該等累計點擊次數,還根據該等預測點擊意願率,自該等候選廣告資料選出其中一者作為該目標廣告資料。 The digital marketing decision-making system as described in Claim 1, wherein each reference product and each candidate product is related to one of a plurality of product categories, and the database server also stores a plurality of reference product click records, respectively related Multiple reference customer financial data on these reference customers, multiple reference customer page browsing tracks related to these reference customers, a target customer financial data related to the target customer, and a target customer related to the target customer Customer page browsing track, each reference product click record is related to one of the reference customers and related to one of the reference products and indicates whether the click is made, each reference customer page browsing track and the target customer page browsing Tracks include multiple dwell times and multiple page views respectively related to multiple pages; the analysis server clicks records of the reference products, financial information of the reference customers and pages of the reference customers Browsing tracks, training an original click willingness rate prediction model to generate a click willingness rate prediction model, the click willingness rate prediction model includes a plurality of reference willingness rate data respectively corresponding to the reference customers, and each reference willingness rate data includes multiple The reference click willingness rates corresponding to the product categories; the analysis server uses the click willing rate prediction model based on the financial data of the target customer and the page browsing track of the target customer to generate multiple Customer similarity, each customer similarity indicates the similarity between the target customer and the related reference customer, and based on According to the customer similarity, use the click willingness rate prediction model to generate a plurality of predicted click willingness rates corresponding to the product categories; in addition to the classification results of the candidate copy and the accumulated click times, the analysis server, Also, according to the predicted click-through rate, one of the candidate advertisement materials is selected as the target advertisement data. 如請求項6所述的數位行銷決策系統,其中,該點擊意願率預測模型為一深度因子分解機模型。 The digital marketing decision-making system as described in Claim 6, wherein the click willing rate prediction model is a deep factor decomposition machine model. 一種數位行銷決策方法,藉由一數位行銷決策系統實施,該數位行銷決策系統包含一資料庫伺服器及一分析伺服器,該資料庫伺服器儲存有多筆參考廣告資料、分別相關於多位參考客戶的多筆參考客戶背景資料、多筆參考文案點擊記錄、多筆候選廣告資料,及相關於一位目標客戶的一目標客戶背景資料,每一參考廣告資料相關於多個參考產品其中一者並包含一參考廣告文案,每一參考文案點擊記錄相關於該等參考客戶其中一者且相關於該等參考廣告資料其中一者,每一候選廣告資料相關於多個候選產品其中一者並包含一候選廣告文案,該分析伺服器透過通訊網路電連接於該資料庫伺服器,該資料庫伺服器還儲存有多筆參考產品點擊記錄,及分別相關於該等參考客戶的多筆參考客戶頁面瀏覽軌跡,每一參考產品點擊記錄相關於該等參考客戶其中一者且相關於該等參考產品其中一者且指示出點擊與否,每一參考客戶頁面瀏覽軌跡包含多個分別相關於多個頁面的停留時間及多個分別相關於該等頁面的瀏覽次數,該方法包含: 該分析伺服器自該等參考廣告資料的該參考廣告文案擷取多個關鍵字;該分析伺服器根據該等關鍵字及多個分別對應於該等關鍵字的分類設定,訓練多個原始詞袋模型產生多個分別對應於多個文案類別的詞袋模型,每一分類設定指示該等文案類別其中一者;該分析伺服器對於每一參考廣告資料,使用該等詞袋模型,產生多個參考文案類型分數,每一參考文案類型分數對應於該參考廣告資料及所使用的該詞袋模型;該分析伺服器對於每一參考廣告資料,根據對應的該等參考文案類型分數,產生一對應於該參考廣告資料且指示該等文案類別其中一者的參考文案分類結果;該分析伺服器根據該等參考客戶背景資料訓練一原始文案配對客戶相似度模型產生一文案配對客戶相似度模型;該分析伺服器對於每一候選廣告資料的該候選廣告文案,使用該等詞袋模型,產生多個候選文案類型分數,每一候選文案類型分數對應於該候選廣告資料及所使用的該詞袋模型;該分析伺服器對於每一候選廣告資料,根據對應的該等候選文案類型分數,產生一對應於該候選廣告資料且指示該等文案類別其中一者的候選文案分類結果;該分析伺服器根據該目標客戶背景資料,使用該文案配對客戶相似度模型,產生一文案配對客戶相似分析結 果,該文案配對客戶相似分析結果相關於該等參考客戶背景資料當中與該目標客戶背景資料最相近的一者;該分析伺服器根據該文案配對客戶相似分析結果所相關的該參考客戶背景資料所相關的該參考客戶所相關的該等參考文案點擊記錄,及該等參考文案分類結果,產生多個分別對應於該等文案類別的累計點擊次數;該分析伺服器根據該等候選文案分類結果及該等累計點擊次數,自該等候選廣告資料選出其中一者作為一目標廣告資料;該分析伺服器根據該等參考客戶背景資料、該等參考產品點擊記錄及該等參考客戶頁面瀏覽軌跡,訓練一原始版位預測模型產生一版位預測模型,該版位預測模型包含多個分別對應於該等參考客戶的參考版位點擊率資料,每一參考意願率資料包含多個分別對應於多個版位的參考版位點擊率;該分析伺服器根據該目標客戶背景資料,使用該版位預測模型,產生多個分別相關於該等參考客戶的客戶相似度,每一客戶相似度指示出該目標客戶與所相關的該參考客戶的相似度,並根據該等客戶相似度,使用該版位預測模型,產生多個分別對應於該等版位的預測點擊意願率;及該分析伺服器根據該等預測點擊意願率,自該等版位選出其中一者作為一目標版位,該目標版位用於擺放該目標廣告資料。 A digital marketing decision-making method, implemented by a digital marketing decision-making system, the digital marketing decision-making system includes a database server and an analysis server, the database server stores a plurality of pieces of reference advertisement data, respectively related to a plurality of Multiple reference customer background information, multiple reference copy click records, multiple candidate advertising materials, and a target customer background information related to a target customer. Each reference advertising material is related to one of the multiple reference products. and includes a reference advertising copy, each reference copy click record is related to one of the reference customers and related to one of the reference advertising materials, each candidate advertising material is related to one of a plurality of candidate products and Including a candidate advertisement copy, the analysis server is electrically connected to the database server through the communication network, and the database server also stores a plurality of reference product click records, and a plurality of reference customers respectively related to the reference customers Page browsing track, each reference product click record is related to one of the reference customers and is related to one of the reference products and indicates whether to click or not, each reference customer page browsing track contains multiple A dwell time of a page and a plurality of page views respectively related to the pages, the method includes: The analysis server extracts a plurality of keywords from the reference advertisement copy of the reference advertisement data; the analysis server trains a plurality of original words according to the keywords and a plurality of classification settings respectively corresponding to the keywords The bag model generates a plurality of bag-of-words models respectively corresponding to a plurality of copywriting categories, and each classification setting indicates one of the copywriting categories; the analysis server uses the bag-of-words models for each reference advertisement data to generate a plurality of bag-of-words models A reference copy type score, each reference copy type score corresponds to the reference advertisement data and the bag-of-words model used; the analysis server generates a reference copy type score for each reference advertisement data according to the corresponding reference copy type scores A reference copy classification result corresponding to the reference advertisement data and indicating one of the copy types; the analysis server trains an original copy matching customer similarity model according to the reference customer background data to generate a copy matching customer similarity model; The analysis server uses the bag-of-words models for the candidate advertising copy of each candidate advertising data to generate a plurality of candidate copy type scores, each candidate copy type score corresponding to the candidate advertising data and the bag of words used model; the analysis server, for each candidate advertisement data, generates a candidate text classification result corresponding to the candidate advertisement data and indicating one of the text types according to the corresponding scores of the candidate text types; the analysis server According to the background information of the target customer, use the copywriting matching customer similarity model to generate a copywriting matching customer similarity analysis result As a result, the copy matching customer similarity analysis result is related to the reference customer background information that is the closest to the target customer background information; the analysis server matches the reference customer background information related to the customer similarity analysis result according to the copywriting The click records of the reference texts related to the reference client and the classification results of the reference texts generate multiple cumulative clicks corresponding to the text categories; the analysis server classifies the candidate texts according to the classification results and the cumulative number of clicks, select one of the candidate advertisement data as a target advertisement data; based on the background information of the reference customers, the click records of the reference products and the page browsing track of the reference customers, the analysis server, Training an original position prediction model to generate a position prediction model, the position prediction model includes a plurality of reference position click-through rate data corresponding to the reference customers, and each reference willingness rate data includes a plurality of information corresponding to multiple The click-through rate of reference slots of each slot; the analysis server uses the slot prediction model based on the background information of the target customer to generate a plurality of customer similarities respectively related to the reference customers, and each customer similarity indicates The similarity between the target customer and the relevant reference customer, and according to the customer similarity, use the slot prediction model to generate a plurality of predicted click-through rates corresponding to the slots; and the analysis server According to the predicted click-through rates, one of the positions is selected as a target position, and the target position is used to place the target advertisement data. 如請求項8所述的數位行銷決策方法,其中,每一參考產品及每一候選產品相關於多個產品類別其中一者,該資料庫伺服器還儲存有分別相關於該等參考客戶的多筆參考客戶頁面瀏覽軌跡,及多筆參考下單記錄,每一參考客戶頁面瀏覽軌跡包含多個分別相關於多個頁面的停留時間及多個分別相關於該等頁面的瀏覽次數,每一參考下單記錄相關於該等參考客戶其中一者且相關於該等參考產品其中一者且指示下單與否及下單金額,該方法還包含:該分析伺服器根據該等參考客戶頁面瀏覽軌跡及該等參考下單記錄,訓練一原始產品熟悉度預測模型產生一產品熟悉度預測模型;該分析伺服器根據該等參考客戶背景資料,訓練一原始熟悉度預測客戶相似度模型產生一熟悉度預測客戶相似度模型;該分析伺服器根據該目標客戶背景資料,使用該熟悉度預測客戶相似度模型,產生一熟悉度預測客戶相似分析結果,該熟悉度預測客戶相似分析結果相關於該等參考客戶背景資料當中與該目標客戶背景資料最相近的一者;該分析伺服器根據該熟悉度預測客戶相似分析結果所相關的該參考客戶背景資料所相關的該參考客戶所相關的該參考客戶頁面瀏覽軌跡及該參考下單記錄或該等參考下單記錄,使用該產品熟悉度預測模型,產生多個分別對應於該等產品類別的產品熟悉度預測資料;及該分析伺服器除了根據該等候選文案分類結果及該 等累計點擊次數,還根據該等產品熟悉度預測資料,自該等候選廣告資料選出其中一者作為該目標廣告資料。 The digital marketing decision-making method as described in claim item 8, wherein each reference product and each candidate product is related to one of a plurality of product categories, and the database server also stores a plurality of information respectively related to the reference customers One reference customer page browsing track, and multiple reference ordering records, each reference customer page browsing track contains multiple stay times related to multiple pages and multiple page views respectively related to these pages, each reference The order record is related to one of the reference customers and related to one of the reference products and indicates whether to place an order and the order amount. The method also includes: the analysis server according to the page browsing track of the reference customers and the reference order records, train an original product familiarity prediction model to generate a product familiarity prediction model; the analysis server trains an original familiarity prediction customer similarity model to generate a familiarity based on the reference customer background information Predictive customer similarity model; the analysis server uses the familiarity predictive customer similarity model based on the background information of the target customer to generate a familiarity predictive customer similarity analysis result, and the familiarity predictive customer similarity analysis result is related to the reference The one of the customer background data that is closest to the target customer background data; the analysis server predicts the reference customer page related to the reference customer background data related to the reference customer related to the customer similarity analysis result based on the familiarity The browsing track and the reference order record or the reference order records use the product familiarity prediction model to generate a plurality of product familiarity prediction data corresponding to the product categories; and the analysis server, in addition to the Candidate copy classification results and the According to the accumulated number of clicks, one of the candidate advertising materials is selected as the target advertising data according to the product familiarity prediction data. 如請求項8所述的數位行銷決策方法,其中,每一參考產品及每一候選產品相關於多個產品類別其中一者,該資料庫伺服器還儲存有多筆參考產品點擊記錄、分別相關於該等參考客戶的多筆參考客戶金融資料、分別相關於該等參考客戶的多筆參考客戶頁面瀏覽軌跡、一相關於該目標客戶的目標客戶金融資料,及一相關於該目標客戶的目標客戶頁面瀏覽軌跡,每一參考產品點擊記錄相關於該等參考客戶其中一者且相關於該等參考產品其中一者且指示出點擊與否,每一參考客戶頁面瀏覽軌跡及該目標客戶頁面瀏覽軌跡包含多個分別相關於多個頁面的停留時間及多個分別相關於該等頁面的瀏覽次數,該方法還包含:該分析伺服器根據該等參考產品點擊記錄、該等參考客戶金融資料及該等參考客戶頁面瀏覽軌跡,訓練一原始點擊意願率預測模型產生一點擊意願率預測模型,該點擊意願率預測模型包含多個分別對應於該等參考客戶的參考意願率資料,每一參考意願率資料包含多個分別對應於該等產品類別的參考點擊意願率;該分析伺服器根據該目標客戶金融資料及該目標客戶頁面瀏覽軌跡,使用該點擊意願率預測模型,產生多個分別相關於該等參考客戶的客戶相似度,每一客戶相似度指示出該目標客戶與所相關的該參考客戶的相似度,並根據該等客戶相似度,使用該點擊意願率預測模型,產生多 個分別對應於該等產品類別的預測點擊意願率;及該分析伺服器除了根據該等候選文案分類結果及該等累計點擊次數,還根據該等預測點擊意願率,自該等候選廣告資料選出其中一者作為該目標廣告資料。 The digital marketing decision-making method as described in Claim 8, wherein each reference product and each candidate product is related to one of a plurality of product categories, and the database server also stores a plurality of reference product click records, respectively related Multiple reference customer financial data on these reference customers, multiple reference customer page browsing tracks related to these reference customers, a target customer financial data related to the target customer, and a target customer related to the target customer Customer page browsing track, each reference product click record is related to one of the reference customers and related to one of the reference products and indicates whether the click is made, each reference customer page browsing track and the target customer page browsing The track includes a plurality of dwell times and a plurality of page views respectively related to the pages, and the method also includes: the analysis server clicks on the records of the reference products, the financial data of the reference customers and These reference customer page browsing tracks train an original click willing rate prediction model to generate a click willing rate prediction model. The click willing rate prediction model includes multiple reference willing rate data corresponding to the reference customers respectively. The rate data includes a plurality of reference click willingness rates corresponding to the product categories; the analysis server uses the click willingness rate prediction model based on the financial data of the target customer and the page browsing track of the target customer to generate a number of click-through rate prediction models respectively corresponding to The customer similarity of these reference customers, each customer similarity indicates the similarity between the target customer and the related reference customer, and according to the customer similarity, using the click willingness rate prediction model, how many a predicted click-through rate corresponding to the product category; and the analysis server selects from the candidate advertisement data based on the predicted click-through rate in addition to the classification results of the candidate copy and the accumulated click times One of them is used as the target advertising material.
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