TWI779755B - Remote diagnosis and treatment system and remote diagnosis and treatment method - Google Patents

Abstract

A remote diagnosis and treatment system and a remote diagnosis and treatment method are provided. The remote diagnosis and treatment method includes: transmitting, by a first terminal device, an identifier corresponding to a patient in a waiting queue to a server; transmitting, by the server, a dial signal to a second terminal device corresponding to the identifier; transmitting, by the second terminal device, a first reply signal corresponding to the dial signal to the server in response to receiving a first user operation; and establishing, by the server, an online clinic room according to the first reply signal, and adding the first terminal device and the second terminal device to the online clinic room.

Description

Remote diagnosis and treatment system and remote diagnosis and treatment method

The invention relates to a remote diagnosis and treatment system and a remote diagnosis and treatment method.

In recent years, many doctors and patients have begun to conduct diagnosis and treatment through video. When performing video diagnosis and treatment, the doctor will gradually make video calls to the waiting patients according to the waiting list. In order to make a video call to the waiting patient, the doctor and the waiting patient need to use the same social software and add friends to each other. However, in the case of a large number of patients, it is difficult for the physician to quickly find out the waiting patients from the friend list to make a video call. In addition, during the consultation, other persons may interfere with the physician's consultation by calling the physician or the waiting person. Accordingly, how to propose an easy-to-use remote diagnosis and treatment system is one of the important topics in this field.

The invention provides a remote diagnosis and treatment system and a remote diagnosis and treatment method, which can make the flow of doctors' diagnosis and treatment more smooth.

A remote diagnosis and treatment system of the present invention includes a server, a first terminal device and a second terminal device. The server stores the waiting queue. The first terminal device is communicatively connected to the server. The second terminal device is communicatively connected to the server, wherein the first terminal device sends the identification code corresponding to the patient in the waiting queue to the server; the server sends a dial signal to the second terminal device corresponding to the identification code according to the identification code ; the second terminal device sends a first response signal corresponding to the dial signal to the server in response to receiving the first user operation; and the server establishes an online consultation room according to the first response signal, and connects the first terminal device and the second terminal The device is added to the online consultation room.

In an embodiment of the present invention, the above-mentioned server removes the patient from the waiting queue in response to sending the dial signal.

In an embodiment of the present invention, the above-mentioned second terminal device sends a second reply signal corresponding to the dial signal to the server in response to receiving the second user operation, wherein the server re-joins the patient according to the second reply signal Waiting Queue to update the waiting queue.

In an embodiment of the present invention, the above-mentioned second terminal device transmits a third response signal corresponding to the dial signal to the server in response to no user operation being received during a preset period of time after receiving the dial signal, wherein the server The device sends a redial inquiry signal to the first terminal device according to the third reply signal, wherein the server sends a second dial signal to the second terminal device in response to receiving an approval signal corresponding to the redial inquiry signal from the first terminal device, wherein The server re-adds the patient to the waiting queue to update the waiting queue in response to receiving a rejection signal corresponding to the redial inquiry signal from the first terminal device.

In an embodiment of the present invention, the above server sends a notification signal to the second terminal device in response to receiving the rejection signal, wherein the notification signal includes an updated waiting queue.

In an embodiment of the present invention, the above-mentioned first terminal device receives a user operation to select a patient from a plurality of patients in the waiting queue, and transmits an identification code corresponding to the patient to the server.

In an embodiment of the present invention, the above-mentioned second terminal device outputs a prompt message in response to receiving the dial signal.

In an embodiment of the present invention, the above server closes the online consultation room in response to receiving a first end signal from the first terminal device and receiving a second end signal from the second terminal device.

In an embodiment of the present invention, the above-mentioned server adds the patient to a waiting queue in response to receiving a first end signal from the first terminal device, wherein the first end signal includes the information of the to-do items.

A remote diagnosis and treatment method of the present invention, comprising: storing the waiting queue by the server; sending the identification code corresponding to the patient in the waiting queue to the server by the first terminal device; sending a dial signal by the server according to the identification code to the second terminal device corresponding to the identification code; the second terminal device sends a first response signal corresponding to the dial signal to the server in response to receiving the first user operation; and the server establishes an online diagnosis and treatment according to the first response signal room, and add the first terminal device and the second terminal device to the online consultation room.

Based on the above, the present invention proposes a convenient method for managing waiting patients, which can speed up the progress of diagnosis and treatment and prevent other people from interfering with the progress of diagnosis and treatment.

In order to make the content of the present invention more comprehensible, the following specific embodiments are taken as examples in which the present invention can actually be implemented. In addition, wherever possible, elements/components/steps using the same reference numerals in the drawings and embodiments represent the same or similar parts.

FIG. 1 is a schematic diagram of a remote diagnosis and treatment system 10 according to an embodiment of the present invention. The telemedicine system 10 may include a server 300 , a terminal device 100 and a terminal device 200 , wherein the terminal device 100 may be held by a doctor, and the terminal device 200 may be held by a patient (or a patient). The server 300 can be communicatively connected to the terminal device 100 or the terminal device 200 .

The server 300 (or the terminal device 100, the terminal device 200) may include a server computer, a desktop computer, a notebook computer, a network computer, a workstation, a personal digital assistant (personal digital assistant, PDA), a personal computer (personal computer, PC), tablet computer or telephone device and other electronic devices with computing and communication capabilities. The server 300 (or the terminal device 100, the terminal device 200) may include but not limited to a display, a speaker, an input/output device, a transceiver circuit, an analog-to-digital (A/D) converter, a digital-to-analog (D/A) converter, Processing circuits, memory circuits, or one or more antenna units are necessary elements for running the server 300 (or the terminal device 100, the terminal device 200). The server 300 (or the terminal device 100 , the terminal device 200 ) can interact with the operator through a user interface (user interface, UI). A user interface may include an application program such as a browser.

FIG. 2 shows a flowchart of a remote diagnosis and treatment method according to an embodiment of the present invention, wherein the remote diagnosis and treatment method can be implemented by the remote diagnosis and treatment system 10 shown in FIG. 1 .

In step S201 , the terminal device 100 may receive a waiting queue from the server 300 , wherein the waiting queue may include a list of multiple patients arranged sequentially. Then, the terminal device 100 can send the identification code corresponding to the patient in the waiting queue to the server 300 .

Specifically, the server 300 can store a waiting queue. Waiting queues can come from external systems (eg check-in systems). After the terminal device 100 receives the waiting queue from the server 300 , the terminal device 100 can display the waiting queue through the user interface for the doctor's reference. The terminal device 100 can receive a user operation from a physician to select a patient from multiple patients in the waiting queue through the user interface. The selected patients are the patients who will be examined by the physician. The terminal device 100 may transmit the identification code of the selected patient to the server 300 to indicate the patient to the server 300 .

In step S202, the server 300 can send a dial signal to the terminal device 200 corresponding to the identification code according to the patient's identification code. After sending the dial signal, the server 300 can remove the patient from the waiting queue. For example, the server 300 can transmit the dial signal to the terminal device 200 according to the extensible messaging and presence protocol (XMPP). On the other hand, the terminal device 200 can output a reminder message in response to receiving the dial signal, so as to remind the patient to answer the call, wherein the reminder message can be an audio message or an image message.

In step S203, the server 300 can determine whether a timeout event occurs. If a timeout event occurs, go to step S207. If no timeout event occurs, go to step S204.

Specifically, the server 300 may receive a reply signal from the terminal device 200 after sending the dial signal to the terminal device 200 , wherein the reply signal may include a first reply signal, a second reply signal or a third reply signal. The first response signal may represent the patient's consent to start the diagnosis and treatment. The second response signal may represent the patient's refusal to start the diagnosis and treatment. The third reply signal may represent that the patient did not agree or refuse to start the diagnosis and treatment, that is, the patient did not respond to the dial signal. The server 300 can determine whether a timeout event occurs according to the received reply signal. If the server 300 receives the first reply signal or the second reply signal from the terminal device 200, the server 300 can determine that no timeout event occurs. If the server 300 receives the third reply signal from the terminal device 200, the server 300 can determine that a timeout event occurs.

On the other hand, the terminal device 200 can determine whether a user operation from the patient is received through the user interface during a preset period of time after receiving the dial signal. If the terminal device 200 does not receive any user operation during the preset time period, the terminal device 200 may transmit a third reply signal corresponding to the dial signal to the server 300 . If the terminal device 200 receives the first user operation from the patient through the user interface during the preset time period, it means that the patient agrees to start the diagnosis and treatment. Accordingly, the terminal device 200 can send the first reply signal corresponding to the dial signal to the server 300 . If the terminal device 200 receives the second user operation from the patient through the user interface during the preset time period, it means that the patient refuses to start the diagnosis and treatment. Accordingly, the terminal device 200 can send the second reply signal corresponding to the dial signal to the server 300 .

In step S204 , the server 300 can determine whether the patient holding the terminal device 200 agrees to start the diagnosis and treatment according to the reply signal from the terminal device 200 . If the reply signal indicates that the patient agrees to begin diagnosis and treatment, then enter step S206. If the reply signal indicates that the patient refuses to start the diagnosis and treatment, then enter step S205.

Specifically, if the response signal received by the server 300 from the terminal device 200 is the first response signal, the server 300 can determine that the patient agrees to start the diagnosis and treatment. If the reply signal received by the server 300 from the terminal device 200 is the second reply signal, the server 300 may determine that the patient refuses to start the diagnosis and treatment.

In step S205, the server 300 may re-add the patient corresponding to the terminal device 200 into the waiting queue, so as to update the waiting queue. For example, the server 300 may determine that the patient has passed the number and reduce the priority of the patient in the waiting queue, thereby according to the waiting queue. In the waiting queue, patients with higher priority can be called by doctors earlier to start diagnosis and treatment.

In step S206 , the server 300 can establish an online consultation room (or called a virtual consultation room), and add the terminal device 100 and the terminal device 200 into the online consultation room. Members of the online consultation room (for example, the terminal device 100 and the terminal device 200 ) can communicate with each other through a network connection or a multimedia session (session). In one embodiment, the server 300 can establish the online consultation room through a streaming bridge service technology.

In step S207 , the server 300 may send a redial inquiry signal to the terminal device 100 according to the third reply signal, so as to ask the terminal device 100 whether to resend the dial signal to the terminal device 200 . In other words, if the patient does not respond to the dial signal, the doctor can decide whether to resend the dial signal to the patient.

In step S208 , the server 300 can determine whether the terminal device 100 agrees to resend the dial signal to the terminal device 200 . If the terminal device 100 agrees to resend the dial signal to the terminal device 200, then enter step S202. If the terminal device 100 refuses to resend the dial signal to the terminal device 200, then enter step S205.

Specifically, after sending the redial inquiry signal to the terminal device 100 , the server 300 may receive a response corresponding to the redial inquiry signal from the terminal device 100 . If the response is a consent signal, the server 300 can determine that the terminal device 100 agrees to resend the dial signal to the terminal device 200 . If the response is a rejection signal, the server 300 may determine that the terminal device 100 refuses to resend the dial signal to the terminal device 200 .

In one embodiment, the server 300 may send a notification signal to the terminal device 200 in response to receiving the rejection signal from the terminal device 100 , so as to notify the terminal device 200 that the patient has passed the registration. The notification signal may include an updated waiting queue. Therefore, the patient can know that his priority in the waiting queue has been lowered according to the notification signal.

After finishing the medical treatment, the terminal device 100 or the terminal device 200 may instruct the server 300 to close the online medical treatment room. Specifically, the doctor can operate the terminal device 100 to send the first end signal to the server 300 , and the patient can operate the terminal device 200 to send the second end signal to the server 300 . The server 300 may close the online consultation room in response to receiving the first end signal and the second end signal. After the online consultation room is closed, the network connection or multimedia session between the terminal device 100 and the terminal device 200 may be terminated.

In one embodiment, after finishing the diagnosis and treatment, the doctor can operate the terminal device 100 to send a first completion signal including the information of the to-do items to the server 300 . The server 300 may keep the terminal device 200 in the online consultation room in response to receiving the assignment information, and add the patient holding the terminal device 200 to a waiting queue. Nursing staff can refer to the waiting queue to determine whether to operate the terminal device to join the online consultation room where the patient is located to perform the tasks assigned by the doctor.

FIG. 3 shows a flowchart of a remote diagnosis and treatment method according to another embodiment of the present invention, wherein the remote diagnosis and treatment method can be implemented by the remote diagnosis and treatment system as shown in FIG. 1 . In step S301, the waiting queue is stored by the server. In step S302, the first terminal device sends the identification code corresponding to the patient in the waiting queue to the server. In step S303, the server sends a dial signal to the second terminal device corresponding to the identification code according to the identification code. In step S304, the second terminal device sends a first reply signal corresponding to the dial signal to the server in response to receiving the first user operation. In step S305, the server establishes an online consultation room according to the first response signal, and adds the first terminal device and the second terminal device to the online consultation room.

To sum up, the remote diagnosis and treatment system of the present invention can provide a waiting queue for doctors to select patients. The remote diagnosis and treatment system can instantly notify patients selected by doctors to join the online consultation room. Depending on the patient's answer, the remote diagnosis and treatment system can add the patient to the online consultation room or judge the patient as overqualified. Passed patients can be rejoined at the end of the waiting queue. The waiting queue provided by the present invention can help the doctor to quickly contact the waiting patients without the doctor gradually searching the friend list of social software. In addition, the present invention can also prevent other personnel from disturbing the diagnosis and treatment of doctors and patients.

10: Remote diagnosis and treatment system 100, 200: terminal device 300: server S201, S202, S203, S204, S205, S206, S207, S208, S301, S302, S303, S304, S305: steps

FIG. 1 is a schematic diagram of a remote diagnosis and treatment system according to an embodiment of the present invention. FIG. 2 is a flow chart of a remote diagnosis and treatment method according to an embodiment of the present invention. FIG. 3 is a flow chart of a remote diagnosis and treatment method according to another embodiment of the present invention.

S301, S302, S303, S304, S305: steps

Claims (9)

A remote diagnosis and treatment system, comprising: a server storing a waiting queue; a first terminal device connected to the server in communication; and a second terminal device connected to the server in communication, wherein the first terminal device sending an identification code corresponding to the patient in the waiting queue to the server; the server sends a dial signal to the second terminal device corresponding to the identification code according to the identification code; the The second terminal device transmits a first reply signal corresponding to the dial signal to the server in response to receiving a first user operation within a preset period of time after receiving the dial signal; the server according to the The first reply signal establishes an online consultation room, and adds the first terminal device and the second terminal device to the online consultation room; and the second terminal device responds after receiving the dial signal No user operation is received during the preset period of time, and a third answer signal corresponding to the dial signal is sent to the server, wherein the server sends a redial inquiry signal to the server according to the third answer signal. The first terminal device, wherein the server transmits a second dial signal to the second terminal device in response to receiving a consent signal corresponding to the redial inquiry signal from the first terminal device, Wherein the server re-adds the patient to the waiting queue to update the waiting queue in response to receiving a rejection signal corresponding to the redial inquiry signal from the first terminal device. The telemedicine system as claimed in claim 1, wherein the server removes the patient from the waiting queue in response to sending the dial signal. The telemedicine system according to claim 2, wherein the second terminal device transmits a second reply signal corresponding to the dial signal to the server in response to receiving a second user operation, wherein the server Re-adding the patient to the waiting queue according to the second response signal to update the waiting queue. The telemedicine system according to claim 1, wherein the server sends a notification signal to the second terminal device in response to receiving the rejection signal, wherein the notification signal includes the updated waiting list Queue. The telemedicine system as described in claim 1, wherein the first terminal device receives a user operation to select the patient from a plurality of patients in the waiting queue, and transmits the corresponding to the server. The remote diagnosis and treatment system as claimed in claim 1, wherein the second terminal device outputs a prompt message in response to receiving the dial signal. The remote medical treatment system as claimed in claim 1, wherein the server closes the online medical treatment in response to receiving a first end signal from the first terminal device and receiving a second end signal from the second terminal device room. The telemedicine system as claimed in claim 1, wherein the server adds the patient to a waiting queue in response to receiving a first end signal from the first terminal device, wherein the first end signal includes Assignment information. A remote diagnosis and treatment method, comprising: storing a waiting queue by a server; sending an identification code corresponding to a patient in the waiting queue to the server by a first terminal device; and using the server according to the The identification code transmits a dial signal to a second terminal device corresponding to the identification code; the second terminal device responds to receiving a first user operation within a preset period of time after receiving the dial signal, and the second terminal device is activated by the second terminal device. The second terminal device sends a first reply signal corresponding to the dial signal to the server; the server establishes an online consultation room according to the first reply signal, and connects the first terminal device and the second A second terminal device joins the online consultation room; and the second terminal device transmits a corresponding A third reply signal of the dial signal to the server, wherein the server sends a redial inquiry signal to the first terminal device according to the third reply signal, wherein the server responds to receiving a consent signal corresponding to the redial inquiry signal from the first terminal device and sending a second dial signal to the second terminal device, The server re-adds the patient to the waiting queue to update the waiting queue in response to receiving a rejection signal corresponding to the redial inquiry signal from the first terminal device.

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