TWI735949B - System and method for dynamically adjusting financial service content in real time - Google Patents

System and method for dynamically adjusting financial service content in real time Download PDF

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TWI735949B
TWI735949B TW108132789A TW108132789A TWI735949B TW I735949 B TWI735949 B TW I735949B TW 108132789 A TW108132789 A TW 108132789A TW 108132789 A TW108132789 A TW 108132789A TW I735949 B TWI735949 B TW I735949B
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financial
client
time
data
contribution
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TW202111641A (en
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李嘉銘
蔡宜真
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玉山商業銀行股份有限公司
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A system and a method for dynamically adjusting financial service contents in real time are provided. The system includes a server for obtaining financial information and contribution of a client terminal and accordingly provides a personalization task to the client terminal. The server instantly provides customized financial reward feedback to the client terminal according to completion status of the personalization task by the client terminal.

Description

即時動態調整金融服務內容的系統及方法System and method for real-time dynamic adjustment of financial service content

本發明涉及金融服務,特別是涉及一種即時動態調整金融服務內容的系統及方法。The present invention relates to financial services, in particular to a system and method for real-time and dynamic adjustment of financial service content.

積分是金融機構為了維繫客戶而在客戶消費的同時給予一定的記分獎勵,可以說積分是客戶關係管理的重要手段之一,是從會員管理演變而來的維繫客戶忠誠度,增加客戶黏性的有效方式。然而,雖然目前各大金融機構有積分的概念,但都不夠全面。Points are points that financial institutions give certain points and rewards when customers consume in order to maintain customers. It can be said that points are one of the important means of customer relationship management. It is an evolution from member management to maintain customer loyalty and increase customer stickiness. Effective way. However, although major financial institutions currently have the concept of points, they are not comprehensive enough.

本發明所要解決的技術問題在於,針對現有技術的不足提供一種即時動態調整金融服務內容的系統,適用於金融機構的客戶端。即時動態調整金融服務內容的系統包含伺服器。伺服器取得客戶端的金融資料以及貢獻度資料,依據金融資料與貢獻度資料,提供個人化任務給客戶端,依據客戶端完成個人化任務的情況,即時提供相應的客製化金融獎勵回饋給客戶端。The technical problem to be solved by the present invention is to provide a system for real-time and dynamic adjustment of financial service content in view of the shortcomings of the prior art, which is suitable for clients of financial institutions. The system for real-time dynamic adjustment of financial service content includes a server. The server obtains the client's financial data and contribution data, provides personalized tasks to the client based on the financial data and contribution data, and provides corresponding customized financial rewards to the client in real time based on the completion of the personalized tasks by the client end.

在一態樣中,伺服器依據客戶端對個人化任務的完成度、完成速度、個人化任務的性質、難易度或其任意組合,對客戶端進行評分。伺服器依據評分累計獎勵回饋憑證,伺服器依據累計的獎勵回饋憑證,即時動態提供相應的客製化金融獎勵回饋給客戶端。In one aspect, the server scores the client according to the client's degree of completion of the personalized task, the speed of completion, the nature of the personalized task, the degree of difficulty, or any combination thereof. The server accumulates rewards and rewards vouchers based on the score, and the server dynamically provides corresponding customized financial rewards to the client based on the accumulated rewards and rewards vouchers.

在一態樣中,金融資料包含客戶端進行筆或多筆的金融交易行為的金融交易歷史資料。In one aspect, the financial data includes financial transaction history data of one or more financial transactions performed by the client.

在一態樣中,金融機構定義多個貢獻度等級,貢獻度資料包含客戶端目前的貢獻度,屬於哪一貢獻度等級的資料。In one aspect, financial institutions define multiple levels of contribution, and the contribution data includes the current contribution of the client and the data of which contribution level it belongs to.

在一態樣中,個人化任務包含遊戲、金融行為、金融服務體驗或其組合。In one aspect, personalization tasks include games, financial behaviors, financial service experiences, or a combination thereof.

在一態樣中,伺服器取得更新的金融資料以及貢獻度資料,以提供更新後的個人化任務給客戶端。In one aspect, the server obtains updated financial information and contribution data to provide updated personalized tasks to the client.

另外,本發明提供一種即時動態調整金融服務內容的方法,適用於金融機構的客戶端,即時動態調整金融服務內容的方法包含以下步驟:取得客戶端的金融資料以及貢獻度資料;以及依據客戶端完成個人化任務的情況,即時提供相應的客製化金融獎勵回饋給客戶端。In addition, the present invention provides a method for real-time and dynamic adjustment of financial service content, which is suitable for clients of financial institutions. The method for real-time and dynamic adjustment of financial service content includes the following steps: obtaining the client's financial information and contribution data; and completing according to the client In the case of personalized tasks, corresponding customized financial rewards will be provided to the client in real time.

在一態樣中,所述即時動態調整金融服務內容的方法更包含以下步驟:依據客戶端對個人化任務的完成度、完成速度、個人化任務的性質、難易度或其任意組合,對客戶端進行評分;依據評分累計獎勵回饋憑證;以及依據累計的獎勵回饋憑證,即時動態提供相應的客製化金融獎勵回饋給客戶端。In one aspect, the method for real-time and dynamic adjustment of financial service content further includes the following steps: according to the client’s degree of completion of the personalized task, the completion speed, the nature of the personalized task, the degree of difficulty, or any combination thereof, According to the accumulated reward and reward vouchers, and according to the accumulated reward and reward vouchers, provide corresponding customized financial rewards to the client dynamically in real time.

在一態樣中,所述即時動態調整金融服務內容的方法更包含以下步驟:取得金融資料,包含客戶端進行一筆或多筆的金融交易行為的金融交易歷史資料。In one aspect, the method for real-time and dynamic adjustment of financial service content further includes the following steps: obtaining financial data, including financial transaction history data of one or more financial transactions performed by the client.

在一態樣中,所述即時動態調整金融服務內容的方法更包含以下步驟:定義多個貢獻度等級;取得貢獻度資料,包含客戶端目前的貢獻度,屬於哪貢獻度等級的資料。In one aspect, the method for real-time and dynamic adjustment of financial service content further includes the following steps: defining a plurality of contribution levels; obtaining contribution data, including the current contribution of the client and the data of which contribution level it belongs to.

在一態樣中,所述即時動態調整金融服務內容的方法更含以下步驟:提供包含遊戲、金融行為、金融服務體驗或其組合的個人化任務。In one aspect, the method for real-time and dynamic adjustment of financial service content further includes the following steps: providing personalized tasks including games, financial behaviors, financial service experiences, or a combination thereof.

在一態樣中,所述即時動態調整金融服務內容的方法更包含以下步驟:取得更新的金融資料以及貢獻度資料,以提供更新後的個人化任務給客戶端。In one aspect, the method for real-time and dynamic adjustment of financial service content further includes the following steps: obtaining updated financial information and contribution data to provide updated personalized tasks to the client.

為使能更進一步瞭解本發明的特徵及技術內容,請參閱以下有關本發明的詳細說明與圖式,然而所提供的圖式僅用於提供參考與說明,並非用來對本發明加以限制。In order to further understand the features and technical content of the present invention, please refer to the following detailed description and drawings about the present invention. However, the provided drawings are only for reference and description, and are not used to limit the present invention.

以下是通過特定的具體實施例來說明本發明所公開的實施方式,本領域技術人員可由本說明書所公開的內容瞭解本發明的優點與效果。本發明可通過其他不同的具體實施例加以施行或應用,本說明書中的各項細節也可基於不同觀點與應用,在不悖離本發明的構思下進行各種修改與變更。另外,本發明的附圖僅為簡單示意說明,並非依實際尺寸的描繪,事先聲明。以下的實施方式將進一步詳細說明本發明的相關技術內容,但所公開的內容並非用以限制本發明的保護範圍。The following are specific specific examples to illustrate the disclosed embodiments of the present invention, and those skilled in the art can understand the advantages and effects of the present invention from the content disclosed in this specification. The present invention can be implemented or applied through other different specific embodiments, and various details in this specification can also be based on different viewpoints and applications, and various modifications and changes can be made without departing from the concept of the present invention. In addition, the drawings of the present invention are merely schematic illustrations, and are not drawn according to actual dimensions, and are stated in advance. The following embodiments will further describe the related technical content of the present invention in detail, but the disclosed content is not intended to limit the protection scope of the present invention.

應當可以理解的是,雖然本文中可能會使用到“第一”、“第二”、“第三”等術語來描述各種元件或者訊號,但這些元件或者訊號不應受這些術語的限制。這些術語主要是用以區分一元件與另一元件,或者一訊號與另一訊號。另外,本文中所使用的術語“或”,應視實際情況可能包含相關聯的列出項目中的任一個或者多個的組合。It should be understood that although terms such as “first”, “second”, and “third” may be used in this document to describe various elements or signals, these elements or signals should not be limited by these terms. These terms are mainly used to distinguish one element from another, or one signal from another signal. In addition, the term "or" used in this article may include any one or a combination of more of the associated listed items depending on the actual situation.

請參閱圖1,其為本發明一實施例的即時動態調整金融服務內容的系統的方塊圖。如圖1所示的即時動態調整金融服務內容的系統包含伺服器SEV,適用於金融機構例如銀行的客戶端CLT。本文實施例僅舉例單一個客戶端CLT,但應理解本發明可適用於更多客戶端CLT,不受限於客戶端CLT的數量。Please refer to FIG. 1, which is a block diagram of a system for real-time and dynamic adjustment of financial service content according to an embodiment of the present invention. The system for real-time and dynamic adjustment of financial service content as shown in Figure 1 includes a server SEV, which is suitable for client CLT of financial institutions such as banks. The embodiment herein only exemplifies a single client CLT, but it should be understood that the present invention is applicable to more client CLTs, and is not limited to the number of client CLTs.

伺服器SEV可從銀行的銀行主機或其他來源,取得客戶端CLT的金融資料FNC。金融資料FNC可包含客戶端CLT進行的任何金融行為的相關資料。舉例而言,金融資料FNC可包含但不受限於:客戶端CLT在可調整的一指定時間範圍內或未指定時間,透過實體銀行或網路銀行等方式,進行一筆或多筆金融交易行為時,所紀錄的金融交易歷史資料。The server SEV can obtain the financial data FNC of the client CLT from the bank host of the bank or other sources. The financial information FNC may include relevant information about any financial behavior performed by the client CLT. For example, the financial data FNC may include, but is not limited to: the client CLT conducts one or more financial transactions through a physical bank or online banking within an adjustable specified time range or an unspecified time. Time, the recorded financial transaction history data.

銀行可定義多個貢獻度等級。銀行可依據金融資料FNC將客戶端CLT分級。舉例而言,依據客戶端CLT接收銀行提供的金融服務或進行的金融行為的類別、時間、金額、次數、頻率等,將客戶端CLT分級。伺服器SEV可從銀行的銀行主機或其他來源,取得客戶端CLT的貢獻度資料CTB,例如包含客戶端CLT目前對銀行的貢獻度,屬於哪一貢獻度等級的資料。Banks can define multiple levels of contribution. The bank can classify the client CLT according to the financial data FNC. For example, the client CLT is classified according to the type, time, amount, frequency, frequency, etc. of the financial service provided by the bank or the financial behavior performed by the client CLT. The server SEV can obtain the contribution data CTB of the client CLT from the bank host of the bank or other sources, for example, including the current contribution of the client CLT to the bank and the contribution level of the data.

伺服器SEV可依據客戶端CLT的金融資料FNC以及貢獻度資料CTB,提供相應的個人化任務TSK給每個客戶端CLT。伺服器SEV可依據銀行需求,限制或不限制在一指定完成時間內,客戶端CLT完成個人化任務TSK。而客戶端CLT完成一階段性的個人化任務TSK後,可重新計時下一階段的個人化任務TSK限定完成的時間。The server SEV can provide the corresponding personalized task TSK to each client CLT based on the financial data FNC of the client CLT and the contribution data CTB. The server SEV can limit or not limit the client CLT to complete the personalized task TSK according to the needs of the bank within a specified completion time. After the client CLT completes the one-stage personalized task TSK, it can re-time the next stage of the personalized task TSK to limit the completion time.

為方便說明,本實施例舉例,個人化任務TSK可包含但本發明不受限於:遊戲(例如俄羅斯轉盤、井字遊戲、刮刮樂等)、金融行為(例如轉帳、換匯、購買理財商品、刷卡滿額、申請貸款、購買保險產品、使用行動銀行掃碼支付、存款等),以及金融服務體驗(例如E指辦卡、申請應用程式APP例如LINE個人化通知服務等)。For the convenience of description, in this embodiment, the personalized task TSK may include, but the present invention is not limited to: games (such as Russian turntable, tic-tac-toe, scratch and scratch music, etc.), financial behavior (such as transfer, exchange, purchase of wealth management goods, Swipe full credit, apply for loans, purchase insurance products, use mobile banking to scan code payments, deposits, etc.), as well as financial service experience (such as E refers to card application, application APP such as LINE personalized notification service, etc.).

舉例而言,伺服器SEV可提供與金融資料FNC以及貢獻度資料CTB高度相關的個人化任務TSK給客戶端CLT,例如客戶端CLT近期、前次或多次進行的金融交易行為是轉帳,例如歷史累積轉帳金額達200000元,則提供在一限定時間範圍內或未指定時間,達成高於歷史累積轉帳金額的一目標累積轉帳金額例如達250000元的個人化任務TSK。For example, the server SEV can provide a personalized task TSK highly related to the financial data FNC and the contribution data CTB to the client CLT. For example, the client CLT's recent, previous or multiple financial transactions are transfers, such as If the historical cumulative transfer amount reaches 200,000 yuan, it provides a personalized task TSK that achieves a target cumulative transfer amount higher than the historical cumulative transfer amount within a limited time range or unspecified time, for example, a personalized task TSK of up to 250,000 yuan.

而當客戶端CLT再次進行金融交易行為,例如達成個人化任務TSK指定的目標累積轉帳金額例如達250000元之後,伺服器SEV可即時取得並依據銀行更新的客戶端CLT的金融資料FNC與以及貢獻度資料CTB,即時提供增加目標累積轉帳金額的新的個人化任務TSK,例如目標累積轉帳金額達到300000元。或者,取代上述累積金額方式,採每筆次轉帳金額達成一目標轉帳金額的個人化任務TSK。When the client CLT conducts financial transactions again, for example, after reaching the target accumulated transfer amount specified by the personalized task TSK, for example, after reaching 250,000 yuan, the server SEV can instantly obtain and make contributions based on the bank's updated client CLT financial information FNC and and The degree data CTB provides a new personalized task TSK that increases the target cumulative transfer amount in real time, for example, the target cumulative transfer amount reaches 300,000 yuan. Or, instead of the above cumulative amount method, a personalized task TSK is used to achieve a target transfer amount for each transfer amount.

另一舉例,伺服器SEV可提供與金融資料FNC以及貢獻度資料CTB低度相關的個人化任務TSK給客戶端CLT。舉例而言,在一活動時間內/限時或未限定時間,首次申辦信用卡的個人化任務TSK。而在客戶端CLT申辦信用卡之後,伺服器SEV可即時取得並依據銀行更新的客戶端CLT的金融資料FNC以及貢獻度資料CTB,即時動態提供/更新個人化任務TSK,例如使用申辦的信用卡消費達10000元的新個人化任務TSK。For another example, the server SEV can provide the client CLT with a personalized task TSK related to the financial data FNC and the contribution data CTB. For example, in an event time/limited time or unlimited time, apply for the personalized task TSK for the credit card for the first time. After the client CLT applies for a credit card, the server SEV can instantly obtain and update the financial data FNC and contribution data CTB of the client CLT by the bank, and dynamically provide/update the personalized task TSK in real time, such as using the applied credit card to spend up to A new personalized task TSK of 10,000 yuan.

應理解,上述的轉帳和申辦信用卡僅為舉例說明,本發明不以此為限,實務上,可替換為本文舉例的其他個人化任務TSK或其他本技術領域熟知的金融行為。伺服器SEV可一次提供多個個人化任務TSK給客戶端CLT,或每次僅提供一個個人化任務TSK,在完成後始提供另一個個人化任務TSK。It should be understood that the above transfer and credit card application are only examples, and the present invention is not limited to this. In practice, it can be replaced with other personalized tasks TSK or other financial behaviors well known in the art as exemplified herein. The server SEV can provide multiple personalized task TSKs to the client CLT at one time, or provide only one personalized task TSK at a time, and then provide another personalized task TSK after completion.

客戶端CLT可透過一電子裝置(為方便理解,下文稱為客戶端裝置)開啟銀行所提供的平台例如網站Web、應用程式APP等,在一指定時間內或未指定時間,得知伺服器SEV針對每個客戶端CLT提供的個人化任務TSK的相關消息,取得並進行個人化任務TSK。The client CLT can open the platform provided by the bank such as website Web, application APP, etc. through an electronic device (for easy understanding, hereinafter referred to as the client device), and know the server SEV within a specified or unspecified time According to the relevant information of the personalized task TSK provided by each client CLT, obtain and perform the personalized task TSK.

為了提高客戶端CLT在同一銀行進行金融交易的動機和意願,伺服器SEV可例如但不限於依據下述舉例的一或多者獎勵回饋條件,提供不同的金融獎勵回饋CFRF:依據客戶端CLT的身份、會員等級、金融資料FNC的歷史金融行為、貢獻度資料CTB的貢獻度等級,以及個人化任務TSK的性質/類別、難易度/達成門檻、舉辦活動時間例如時間長度、特定節日、金融交易價值、作業成本、銀行/金融機構營收、以及進行個人化任務TSK的金融行為的國家或國際經濟/市場資訊例如外匯利率等。In order to increase the client CLT’s motivation and willingness to conduct financial transactions in the same bank, the server SEV can, for example, but not limited to, provide different financial rewards and rewards CFRF according to one or more of the following examples of rewards and rewards: Identity, membership level, financial data FNC’s historical financial behavior, contribution data CTB’s contribution level, as well as the nature/category of the personalized task TSK, difficulty/achievement threshold, event time such as length of time, specific festivals, financial transactions Value, operating cost, bank/financial institution revenue, and national or international economic/market information such as foreign exchange interest rates for personalizing tasks TSK's financial activities.

上述獎勵回饋條件為客戶端CLT進行個人化任務TSK之前可取得的資訊。在客戶端CLT進行個人化任務TSK之後,伺服器SEV可進一步依據客戶端CLT完成個人化任務TSK的速度、完成度、完成時間點等相關數據資料等情況,提供相應的客製化金融獎勵回饋CFRF給客戶端CLT。The above rewards and rewards conditions are the information that the client CLT can obtain before the personalized task TSK. After the client CLT performs the personalized task TSK, the server SEV can further provide corresponding customized financial rewards based on the speed, completion degree, completion time and other relevant data of the client CLT to complete the personalized task TSK. CFRF gives CLT to the client.

伺服器SEV可在客戶端CLT完成單一個人化任務TSK後,即時提供客製化金融獎勵回饋CFRF給客戶端CLT。又或者,伺服器SEV可採累積機制,例如累積完成指定的多個個人化任務TSK後,始提供給客製化金融獎勵回饋CFRF。The server SEV can provide customized financial rewards to the client CLT immediately after the client CLT completes a single personalized task TSK. Or, the server SEV can adopt an accumulation mechanism, for example, after completing multiple designated personalized tasks TSK, it will provide customized financial rewards to return CFRF.

舉例而言,伺服器SEV可對客戶端CLT完成個人化任務TSK的速度、完成度、完成時間點等,對客戶端CLT的表現進行評分,並可將評分分數提供給客戶端CLT,例如傳輸至客戶端CLT的客戶端裝置或指定的平台,例如限此客戶端CLT登入後始可查詢的或公眾可查詢的銀行網站Web的網頁、應用程式APP上顯示。For example, the server SEV can score the client CLT’s performance of the client’s CLT, such as the speed, completion, and completion time of the personalized task TSK completed by the client CLT, and can provide the score to the client CLT, such as transmitting To the client device of the client CLT or a designated platform, for example, it can only be queried after the client CLT is logged in, or displayed on the web pages of the bank website and the application APP that can be queried by the public.

在客戶端CLT完成個人化任務TSK之後,伺服器SEV可即時依據評分分數及/或上述舉例的獎勵回饋條件例如個人化任務TSK的難易度等,提供不同種類的獎勵回饋憑證PT,例如(虛擬的)點數、貨幣、優惠卷、紅利等,在此僅舉例說明,本發明不以此為限。伺服器SEV可依據銀行需求,限制或不限制在一兌換指定時間內,客戶端CLT以獎勵回饋憑證PT兌換實際獎勵回饋。After the client CLT completes the personalized task TSK, the server SEV can instantly provide different types of rewards vouchers PT based on the scoring score and/or the above-mentioned examples of reward feedback conditions such as the difficulty of the personalized task TSK, etc., such as (virtual的) Points, currency, coupons, bonuses, etc., are only examples for illustration, and the present invention is not limited thereto. The server SEV can be limited or not limited to a designated time for redemption according to the needs of the bank, and the client CLT can exchange the reward reward voucher PT for the actual reward reward.

客戶端CLT可例如透過客戶端裝置憑藉每次完成個人化任務TSK從伺服器SEV取得獎勵回饋憑證PT,向實體銀行、網路銀行或伺服器SEV兌換相應的實際獎勵回饋。又或者,客戶端CLT可累積獎勵回饋憑證PT,以換取更優渥的實際獎勵回饋。The client CLT can, for example, obtain the reward reward certificate PT from the server SEV through the client device by completing the personalized task TSK every time, and exchange the corresponding actual reward reward to the physical bank, online bank or server SEV. Or, the client CLT can accumulate the reward reward voucher PT in exchange for a more favorable actual reward reward.

伺服器SEV可依據開啟(及登入)指定的應用程式APP、網站Web或其他平台等的客戶端裝置的裝置識別碼例如網路IP位址或網頁cookie等,或透過客戶端裝置提供的客戶端CLT的身分證字號、會員代號、身分識別碼或帳密等識別資料,以識別查看、取得和完成個人化任務TSK、應提供獎勵回饋憑證PT以及客製化金融獎勵回饋CFRF的客戶端CLT的身份。The server SEV can be based on the device identification code of the client device for opening (and logging in) the specified application APP, website Web or other platforms, such as the network IP address or web page cookie, or the client provided by the client device CLT’s ID card number, member code, ID or account secrets and other identification data to identify the viewing, obtaining and completing the personalized task TSK, the reward reward voucher PT, and the customized financial reward feedback CFRF client CLT identity.

請參閱圖2,其為本發明一實施例的即時動態調整金融服務內容的系統的情境案例的方塊圖。如圖2所示的即時動態調整金融服務內容的系統包含伺服器SEV,適用於銀行的客戶端CLT。為易於理解,本實施例列舉如圖2所示的一情境案例,但本發明不以此為限。與圖1實施例相同之處,不在此贅述。Please refer to FIG. 2, which is a block diagram of a scenario case of a system for real-time and dynamic adjustment of financial service content according to an embodiment of the present invention. The system for real-time and dynamic adjustment of financial service content as shown in Figure 2 includes a server SEV, which is suitable for the bank's client CLT. For ease of understanding, this embodiment cites a scenario case as shown in FIG. 2, but the present invention is not limited to this. The same parts as the embodiment in FIG. 1 will not be repeated here.

銀行紀錄的客戶端CLT的金融資料FNC可包含客戶端CLT歷年接收銀行提供的金融服務以及在此銀行進行的金融行為相關資料。銀行可定義多個貢獻度等級,依據金融資料FNC將客戶端CLT分級,例如但不限於依據貢獻度低到高可分別分級為一般客戶、VIP客戶、VVIP客戶。The financial data FNC of the client CLT of the bank record may include the financial services provided by the bank received by the client CLT over the years and relevant information about the financial activities performed at the bank. The bank can define multiple levels of contribution and classify the client CLT according to the financial data FNC, such as but not limited to general customers, VIP customers, and VVIP customers based on low to high contributions.

伺服器SEV可即時從銀行或其他來源取得客戶端CLT的金融資料FNC,以判斷客戶端CLT青睞、未嘗試或未經常使用的金融服務,未曾進行海外基金交易的金融行為,而提供完成換匯滿額的個人化任務TSK。The server SEV can obtain the financial data FNC of the client CLT from the bank or other sources in real time to determine the financial services that the client CLT prefers, have not tried or used frequently, and have not conducted financial activities of overseas fund transactions, and provide complete exchange Fully personalized task TSK.

伺服器SEV可依據客戶端CLT的金融資料FNC例如存款金額多寡,以及依據貢獻度資料CTB指出的客戶端CLT的級別例如VIP客戶,決定換匯滿額的額度門檻高低,並可針對不同難易度/門檻的個人化任務TSK,提供相應的客製化金融獎勵回饋CFRF。The server SEV can determine the threshold of the full amount of exchange based on the financial data FNC of the client CLT, such as the amount of deposit, and the level of the client CLT indicated by the contribution data CTB, such as VIP customers, and can be based on different difficulties/ The threshold of the personalized task TSK provides corresponding customized financial rewards to CFRF.

舉例而言,當客戶端CLT在伺服器SEV限制的一天內完成換匯滿額例如買/賣外幣單筆達新臺幣50萬元的個人化任務TSK後,給予點數5點,下筆金融交易可立即兌換和享有對應點數值的匯率、利率、手續費或其他的優惠回饋。若銀行認為有需要,伺服器SEV可限定客戶端CLT完成個人化任務TSK的方式,例如必需使用銀行提供的應用程式APP,完成個人化任務TSK,始可取得客製化金融獎勵回饋CFRF,不適用於個人網路銀行,以使客戶端CLT習慣並仰賴於方便進行金融交易的應用程式APP的使用。For example, when the client CLT completes the full amount of exchange within one day of the server SEV limit, such as a personalized task TSK for buying/selling foreign currency up to NT$500,000, it will give 5 points and place a financial transaction. It can be exchanged immediately and enjoy the exchange rate, interest rate, handling fee or other preferential rewards of the corresponding point value. If the bank considers it necessary, the server SEV can limit the way the client CLT completes the personalized task TSK. For example, it must use the application APP provided by the bank to complete the personalized task TSK to obtain customized financial rewards and return CFRF. It is suitable for personal online banking, so that the client CLT is used to and relies on the use of the application APP that facilitates financial transactions.

又例如,個人化任務TSK可例如為井字遊戲。客戶端CLT達成玩井字遊戲連續三次獲勝的個人化任務TSK,可獲得下個月指定帳戶一個月期的活期存款利率加一碼的客製化金融獎勵回饋CFRF,最多可加至5碼,存款金額最高48萬。For another example, the personalized task TSK may be a tic-tac-toe game. The client CLT has reached the personalized task TSK to win three consecutive times of playing Tic-Tac-Toe, and can get the one-month demand deposit interest rate of the designated account in the next month plus one yard of customized financial rewards to give back to CFRF, up to 5 yards. The maximum deposit amount is 480,000.

又例如,客戶端CLT達成於當月參加購買外幣的個人化任務TSK,獲得等價虛擬幣的客製化金融獎勵回饋CFRF,並可用虛擬幣玩如俄羅斯轉盤、井字遊戲、刮刮樂等多種遊戲累積分數,分數越高者,可獲得下個月指定帳戶外幣定存優惠的客製化金融獎勵回饋CFRF。For another example, the client CLT reached the personalized task TSK to participate in the purchase of foreign currency in the same month, obtained customized financial rewards of equivalent virtual currency to return CFRF, and used virtual currency to play various games such as Russian turntable, tic-tac-toe, scratch-off and other games to accumulate The higher the score, the higher the score, the customized financial rewards will be given back to CFRF for the foreign currency fixed deposit discount of the designated account in the next month.

又例如,客戶端CLT達成於當月利用紅利點數,參加俄羅斯轉盤遊戲,連續五次轉到相同圖案的個人化任務TSK,可獲得下個月指定帳戶刷卡金的客製化金融獎勵回饋CFRF。For another example, the client CLT reached the same month by using bonus points to participate in the Russian carousel game, and transferred to the personalized task TSK with the same pattern five times in a row, to obtain customized financial rewards for the designated account credit card payment in the next month to repay CFRF.

請參閱圖3,其為本發明一實施例的即時動態調整金融服務內容的方法的步驟流程圖。本實施例的即時動態調整金融服務內容的方法包含如圖3所示的步驟,可使用如圖1或圖2所示的即時動態調整金融服務內容的系統,具體說明如下。Please refer to FIG. 3, which is a flowchart of a method for real-time and dynamic adjustment of financial service content according to an embodiment of the present invention. The method for real-time and dynamic adjustment of financial service content in this embodiment includes the steps shown in FIG. 3, and the system for real-time and dynamic adjustment of financial service content as shown in FIG. 1 or FIG. 2 can be used. The detailed description is as follows.

在步驟S301,伺服器SEV可即時取得客戶端CLT的歷年、幾年前或在一時間範圍內的金融資料FNC。In step S301, the server SEV can instantly obtain the financial data FNC of the client CLT over the past years, several years ago, or within a time range.

在步驟S303,伺服器SEV可即時取得客戶端CLT的歷年、幾年前或在一時間範圍內的貢獻度資料CTB。In step S303, the server SEV can instantly obtain the contribution data CTB of the client CLT over the past years, several years ago, or within a time range.

在步驟S305,伺服器SEV比對金融資料FNC以及貢獻度資料CTB,以在步驟S307即時提供相對應的個人化任務TSK給客戶端CLT。In step S305, the server SEV compares the financial data FNC with the contribution data CTB to provide the corresponding personalized task TSK to the client CLT in step S307.

在步驟S309,伺服器SEV可判斷客戶端CLT是否完成個人化任務TSK。若否,等待客戶端CLT進行個人化任務TSK,並持續執行此步驟。若是,執行步驟S311,伺服器SEV判斷個人化任務TSK的難易度等級。In step S309, the server SEV can determine whether the client CLT has completed the personalized task TSK. If not, wait for the client CLT to perform the personalized task TSK, and continue to perform this step. If yes, step S311 is executed, and the server SEV determines the difficulty level of the personalized task TSK.

在步驟S313,伺服器SEV依據客戶端CLT所完成的個人化任務TSK的難易度等級,即時給予客戶端CLT相應的獎勵回饋憑證PT。舉例而言,伺服器SEV將不同難易度的多個個人化任務TSK分為高級、中級、低級等,客戶端CLT完成越高等級的個人化任務TSK,可取得越多的獎勵回饋憑證PT。In step S313, the server SEV immediately gives the client CLT a corresponding reward feedback certificate PT according to the difficulty level of the personalized task TSK completed by the client CLT. For example, the server SEV divides multiple personalized task TSKs of different difficulty levels into high-level, intermediate-level, low-level, etc. The client CLT completes the higher-level personalized task TSK, the more reward reward certificates PT can be obtained.

在步驟S315,伺服器SEV提供獎勵回饋憑證PT給客戶端CLT的同時,可提供不同獎勵回饋憑證PT可兌換的客製化金融獎勵回饋CFRF的資訊給客戶端CLT。如此,客戶端CLT可在取得獎勵回饋憑證PT時,立即兌換客製化金融獎勵回饋CFRF。In step S315, while the server SEV provides the reward feedback certificate PT to the client CLT, it can also provide the client CLT with information about the customized financial reward feedback CFRF that can be exchanged for different reward reward certificates PT. In this way, the client CLT can immediately redeem the customized financial reward back CFRF when it obtains the reward reward voucher PT.

而在客戶端CLT進行新的金融行為,例如使用客製化金融獎勵回饋CFRF優惠新的金融行為時,銀行將記錄新的金融資料FNC至資料庫,並可重新評估客戶端CLT對銀行的貢獻度,若有需要,可更改貢獻度資料CTB的貢獻度等級紀錄在資料庫內。When performing new financial behaviors on the client CLT, such as using customized financial rewards to return CFRF discounts to new financial behaviors, the bank will record the new financial data FNC to the database and re-evaluate the contribution of the client CLT to the bank If necessary, the contribution level of the contribution data CTB can be changed and recorded in the database.

在客戶端CLT進行新的金融行為或完成一階段的個人化任務TSK之後,伺服器SEV可再次執行步驟S301~S307,取得更新的金融資料FNC以及貢獻度資料CTB,以提供新的個人化任務TSK,並再次執行步驟S309~S315提供新個人化任務TSK相應的客製化金融獎勵回饋CFRF。After the client CLT performs a new financial behavior or completes a stage of personalized task TSK, the server SEV can perform steps S301~S307 again to obtain updated financial data FNC and contribution data CTB to provide new personalized tasks TSK, and perform steps S309~S315 again to provide customized financial rewards to CFRF corresponding to the new personalized task TSK.

請參閱圖4,其為本發明一實施例的即時動態調整金融服務內容的方法的步驟流程圖。本實施例的即時動態調整金融服務內容的方法包含如圖4所示的步驟,可使用如圖1或圖2所示的即時動態調整金融服務內容的系統,具體說明如下。Please refer to FIG. 4, which is a flowchart of a method for real-time and dynamic adjustment of financial service content according to an embodiment of the present invention. The method for real-time and dynamic adjustment of financial service content in this embodiment includes the steps shown in FIG. 4, and the system for real-time and dynamic adjustment of financial service content as shown in FIG. 1 or FIG. 2 can be used. The specific description is as follows.

在步驟S401,伺服器SEV可即時取得客戶端CLT的歷年、幾年前或在一時間範圍內的金融資料FNC。In step S401, the server SEV can instantly obtain the financial data FNC of the client CLT over the past years, several years ago, or within a time range.

在步驟S403,伺服器SEV可即時取得客戶端CLT的歷年、幾年前或在一時間範圍內的貢獻度資料CTB。In step S403, the server SEV can instantly obtain the contribution data CTB of the client CLT over the years, several years ago, or within a time range.

在步驟S405,伺服器SEV可比對金融資料FNC以及貢獻度資料CTB,以在步驟S407即時提供相對應的個人化任務TSK給客戶端CLT。In step S405, the server SEV can compare the financial data FNC and the contribution data CTB to provide the corresponding personalized task TSK to the client CLT in step S407.

在步驟S409,伺服器SEV可判斷客戶端CLT執行個人化任務TSK的完成度。In step S409, the server SEV may determine the completion degree of the client CLT in executing the personalized task TSK.

在步驟S411,伺服器SEV可判斷客戶端CLT執行個人化任務TSK的速度。舉例而言,伺服器SEV可取得客戶端CLT的客戶端裝置、應用程式APP或網站Web等平台,所記錄的客戶端CLT執行個人化任務TSK的起始時間點以及完成個人化任務TSK的結束時間點,作為判斷完成速度的依據,在此僅舉例說明,本發明不以此為限。In step S411, the server SEV can determine the speed at which the client CLT executes the personalized task TSK. For example, the server SEV can obtain the client device, application APP or website Web platform of the client CLT, and record the starting time point of the client CLT executing the personalized task TSK and the end of completing the personalized task TSK The time point is used as a basis for judging the completion speed, which is only illustrated here, and the present invention is not limited to this.

在步驟S413,伺服器SEV可依據在步驟S409的客戶端CLT執行個人化任務TSK的完成度以及完成速度,對客戶端CLT進行評分。In step S413, the server SEV may score the client CLT according to the completion degree and completion speed of the client CLT in step S409 to perform the personalized task TSK.

舉例而言,伺服器SEV可在客戶端CLT完成所有個人化任務TSK的內容,即完成度為100%時,才在步驟S415給予點數例如1分,而未完成所有個人化任務TSK的內容,則不給予分數。替換地,伺服器SEV可依據客戶端CLT執行個人化任務TSK的完成度的不同比例,給予相應的分數,完成度越高,則取得越高的評分,反之亦然,例如完成度為100%給予100分,完成度為90%給予90分,以此類推。以上僅舉例說明,本發明不以此為限。For example, the server SEV may complete all the content of the personalized task TSK at the client CLT, that is, when the completion degree is 100%, it will give a point, such as 1 point, in step S415, but the content of all the personalized task TSK has not been completed. , No score is given. Alternatively, the server SEV can give corresponding scores according to the different proportions of the completion degree of the client CLT performing the personalized task TSK. The higher the completion degree, the higher the score will be obtained, and vice versa, for example, the completion degree is 100%. Give 100 points, 90% for completion, give 90 points, and so on. The above are only examples, and the present invention is not limited thereto.

另外,伺服器SEV可依據客戶端CLT執行個人化任務TSK的完成速度判斷是否給客戶端CLT加分,例如是否在伺服器SEV提供個人化任務TSK後的一時間內完成個人化任務TSK,或客戶端CLT在開始執行個人化任務TSK到完成所耗費的時間,來判斷完成速度,而斟酌是否給予更高的分數。In addition, the server SEV can determine whether to add points to the client CLT according to the completion speed of the client CLT executing the personalized task TSK, for example, whether the personalized task TSK is completed within a time after the server SEV provides the personalized task TSK, or The client CLT judges the completion speed from the time it takes from the start of the personalized task TSK to the completion, and decides whether to give a higher score.

在步驟S415,伺服器SEV可依據評分的分數,給予客戶端CLT相應的獎勵回饋憑證PT。例如,伺服器SEV評分的分數越高,客戶端CLT取得越高的獎勵回饋憑證PT。In step S415, the server SEV can give the client CLT a corresponding reward certificate PT based on the score. For example, the higher the SEV score of the server, the higher the reward reward certificate PT obtained by the client CLT.

在步驟S417,若客戶端CLT欲以獲得的獎勵回饋憑證PT兌換實際/實質獎勵,伺服器SEV即時動態提供相應的客製化金融獎勵回饋CFRF給客戶端CLT。In step S417, if the reward reward voucher PT to be obtained by the client CLT is redeemed for actual/substantial rewards, the server SEV dynamically provides corresponding customized financial reward feedback CFRF to the client CLT in real time.

應理解,如圖4所示的步驟可與如圖3所示的步驟適當地結合,例如,伺服器SEV可同時考量步驟S311的個人化任務TSK的難易度、步驟S409的客戶端CLT對個人化任務TSK的完成度和步驟S411的完成速度,來決定給予客戶端CLT的獎勵回饋憑證PT,以供兌換客戶端CLT相應獎勵回饋憑證PT的客製化金融獎勵回饋CFRF。It should be understood that the steps shown in FIG. 4 can be combined with the steps shown in FIG. 3 as appropriate. For example, the server SEV can also consider the difficulty of the personalized task TSK in step S311, and the client CLT in step S409 for the individual The completion degree of the task TSK and the completion speed of step S411 are used to determine the reward reward voucher PT given to the client CLT for redeeming the customized financial reward reward CFRF of the corresponding reward reward voucher PT of the client CLT.

[實施例的有益效果][Beneficial effects of the embodiment]

綜上所述,本發明的有益效果在於,本發明所提供即時動態調整金融服務內容的系統及方法,具有下列優勢: 1.     相比於現行市面上完成任務拿點數或回饋的檔期活動,在活動結束後顧客才會拿到制式回饋,非即時入帳,本機制非單純完成任務給對應回饋的制式活動,而是結合金融交易和貢獻度等獨有資料,並即時經過多次資料交叉計算的客製化結果。 2.     相比於現行市面上運用為完成交易或任務後回饋制式且一致點數或獎勵,本機制即時在交易及完成任務當下回饋資訊給系統,並結合顧客過去金融交易資料及對本行貢獻度,給予客製化獎勵回饋以及個人化任務。 3.     系統的金融資料可即時更新,並依據這些更新的金融資料,提供給客戶更新的個人化任務,依據客戶每階段的不同金融行為,給予客戶相應的階段性的任務,使客戶有具體目標。 4.     客戶在進行每筆金融交易或個人化任務後,可即時得到相應的獎勵回饋的機制,激發客戶達成目標的動機,提升顧客即時體驗,讓客體驗更有感,藉以提高客戶在同一金融機構再次進行金融交易的意願,進而提升客戶對銀行的忠誠度。In summary, the beneficial effect of the present invention is that the system and method for real-time and dynamic adjustment of financial service content provided by the present invention has the following advantages: 1. Compared with the current scheduled activities for completing tasks and earning points or rewards on the market, customers will only receive standardized feedback after the event is over, and they are not credited to the account immediately. This mechanism is not simply completing the task and giving the corresponding feedback to the standardized activities. It is a customized result that combines unique data such as financial transactions and contribution, and cross-calculates multiple data in real time. 2. Compared with the current market application as a reward system and consistent points or rewards after completing a transaction or task, this mechanism instantly feedbacks information to the system when the transaction and completion of the task are completed, and combines the customer’s past financial transaction data and contribution to the bank , Give customized rewards, feedback and personalized tasks. 3. The financial data of the system can be updated in real time, and based on the updated financial data, it provides customers with updated personalized tasks. According to the different financial behaviors of the customers at each stage, the customers are given corresponding phased tasks, so that the customers have specific goals. . 4. After each financial transaction or personalized task, the customer can get the corresponding reward and feedback mechanism immediately, which can stimulate the motivation of the customer to achieve the goal, improve the customer experience, make the customer experience more emotional, and improve the customer’s financial experience. The willingness of the institution to conduct financial transactions again, thereby enhancing the loyalty of customers to the bank.

以上所公開的內容僅為本發明的優選可行實施例,並非因此侷限本發明的申請專利範圍,所以凡是運用本發明說明書及圖式內容所做的等效技術變化,均包含於本發明的申請專利範圍內。The content disclosed above is only the preferred and feasible embodiments of the present invention, and does not limit the scope of the patent application of the present invention. Therefore, all equivalent technical changes made using the description and schematic content of the present invention are included in the application of the present invention. Within the scope of the patent.

SEV:伺服器 CLT:客戶端 FNC:金融資料 CTB:貢獻度資料 Web:網站 APP:應用程式 TSK:個人化任務 PT:回饋憑證 CFRF:客製化金融獎勵回饋 S301~S315、S401~S417:步驟SEV: Server CLT: Client FNC: Financial Information CTB: Contribution data Web: website APP: Application TSK: Personalized tasks PT: Reward certificate CFRF: Customized financial rewards S301~S315, S401~S417: steps

圖1為本發明一實施例的即時動態調整金融服務內容的系統的方塊圖。FIG. 1 is a block diagram of a system for real-time and dynamic adjustment of financial service content according to an embodiment of the present invention.

圖2為本發明一實施例的即時動態調整金融服務內容的系統的情境案例的方塊圖。2 is a block diagram of a scenario case of a system for real-time and dynamic adjustment of financial service content according to an embodiment of the present invention.

圖3為本發明一實施例的即時動態調整金融服務內容的方法的步驟流程圖。Figure 3 is a flow chart of the steps of a method for real-time and dynamic adjustment of financial service content according to an embodiment of the present invention.

圖4為本發明一實施例的即時動態調整金融服務內容的方法的步驟流程圖。Fig. 4 is a flow chart of the steps of a method for real-time and dynamic adjustment of financial service content according to an embodiment of the present invention.

SEV:伺服器SEV: Server

CLT:客戶端CLT: Client

FNC:金融資料FNC: Financial Information

CTB:貢獻度資料CTB: Contribution data

Web:網站Web: website

APP:應用程式APP: Application

TSK:個人化任務TSK: Personalized tasks

PT:回饋憑證PT: Reward certificate

CFRF:客製化金融獎勵回饋CFRF: Customized financial rewards

Claims (10)

一種即時動態調整金融服務內容的系統,適用於一金融機構的一客戶端,該即時動態調整金融服務內容的系統包含:一伺服器,取得該客戶端的一金融資料以及一貢獻度資料,其中該金融資料包含該客戶端在可調整的一指定時間範圍內,透過實體銀行或網路銀行進行一筆或多筆金融交易行為時所紀錄的一金融交易歷史資料,該伺服器依據該金融資料與該貢獻度資料,提供一個人化任務給該客戶端,以限制該客戶端個人需在一指定完成時間內,完成一階段性的該個人化任務的金融行為所包含的轉帳、換匯、購買理財商品、刷卡滿額、申請貸款、購買保險產品、使用行動銀行掃碼支付、存款或其任意組合,該伺服器依據該客戶端完成一階段性的該個人化任務的該客戶端的身份、會員等級、該金融資料的歷史金融行為、該貢獻度資料的貢獻度等級的情況,以及該個人化任務的類別和性質、難易度、所達成的門檻、舉辦活動時間、金融交易價值、作業成本、金融機構營收、進行該個人化任務的金融行為時的國家或國際市場的外匯利率,即時提供相應的一客製化金融獎勵回饋給該客戶端,並在該客戶端完成一階段性的該個人化任務後,重新計時下一階段的該個人化任務限定完成的時間。 A system for real-time and dynamic adjustment of financial service content is suitable for a client of a financial institution. The system for real-time and dynamic adjustment of financial service content includes: a server that obtains a financial data and a contribution data of the client, wherein the The financial data includes a financial transaction history data recorded by the client during one or more financial transactions through a physical bank or online bank within an adjustable specified time range. The server is based on the financial data and the financial transaction history. Contribution data, providing a personalized task to the client to limit the client’s personal need to complete a phase of the personalization task’s financial activities including transfer, exchange, and purchase of wealth management products within a specified completion time , Swipe full credit, apply for a loan, purchase insurance products, use mobile bank to scan code payment, deposit or any combination thereof. The historical financial behavior of the financial data, the contribution level of the contribution data, and the type and nature of the personalization task, the difficulty, the threshold reached, the time of the event, the value of the financial transaction, the operating cost, the operating cost of the financial institution The foreign exchange rate of the country or the international market when receiving and performing the financial behavior of the personalized task, immediately provide a corresponding customized financial reward to the client, and complete a phase of the personalized task on the client After that, re-time the time limit for the completion of the personalized task in the next stage. 如申請專利範圍第1項所述的即時動態調整金融服務內容的系統,其中該伺服器依據該客戶端對該個人化任務的完成度、完成速度、該個人化任務的性質、難易度或其任意組合,對該客戶端進行一評分;該伺服器依據該評分累計一獎勵回饋憑證,該伺服器依據累計的該獎勵回饋憑證,即時動態提供相應的該客製化金融獎勵回饋給該客戶端。 For example, the system for real-time and dynamic adjustment of financial service content as described in item 1 of the scope of patent application, wherein the server is based on the client's degree of completion of the personalized task, completion speed, nature of the personalized task, difficulty, or its In any combination, score the client; the server accumulates a reward reward voucher based on the score, and the server dynamically provides the corresponding customized financial reward to the client according to the accumulated reward reward voucher . 如申請專利範圍第1項所述的即時動態調整金融服務內容的系 統,其中該金融機構定義多個貢獻度等級,該貢獻度資料包含該客戶端目前的貢獻度,屬於哪一該貢獻度等級的資料。 The system of real-time and dynamic adjustment of financial service content as described in item 1 of the scope of patent application The financial institution defines a plurality of contribution levels, and the contribution data includes the current contribution of the client and the data of the contribution level. 如申請專利範圍第1項所述的即時動態調整金融服務內容的系統,其中該個人化任務包含一遊戲、一金融服務體驗或其組合。 The system for real-time and dynamic adjustment of financial service content as described in item 1 of the scope of patent application, wherein the personalized task includes a game, a financial service experience, or a combination thereof. 如申請專利範圍第1項所述的即時動態調整金融服務內容的系統,其中該伺服器取得更新的該金融資料以及該貢獻度資料,以提供更新後的該個人化任務給該客戶端。 For example, in the system for real-time and dynamic adjustment of financial service content as described in item 1 of the scope of patent application, the server obtains the updated financial data and the contribution data to provide the updated personalized task to the client. 一種即時動態調整金融服務內容的方法,適用於一金融機構的一客戶端,該即時動態調整金融服務內容的方法包含以下步驟:取得該客戶端在可調整的一指定時間範圍內透過實體銀行或網路銀行進行一筆或多筆金融交易行為時所紀錄的一金融資料以及一貢獻度資料;依據該金融資料與該貢獻度資料,提供一個人化任務給該客戶端;利用個人化任務指示該客戶端個人需在一指定完成時間內,完成一階段性的該個人化任務的金融行為所包含的轉帳、換匯、購買理財商品、刷卡滿額、申請貸款、購買保險產品、使用行動銀行掃碼支付、存款或其任意組合;依據該客戶端完成該個人化任務的該客戶端的身份、會員等級、該金融資料的歷史金融行為、該貢獻度資料的貢獻度等級的情況,以及該個人化任務的類別和性質、難易度、所達成的門檻、舉辦活動時間、金融交易價值、作業成本、金融機構營收、進行該個人化任務的金融行為時的國家或國際市場的外匯利率,以即時提供相應的一客製化金融獎勵回饋給該客戶端;以及在該客戶端完成一階段性的該個人化任務後,重新計時下一階段的該個人化任務限定完成的時間。 A method for real-time and dynamic adjustment of financial service content is applicable to a client of a financial institution. The method for real-time and dynamic adjustment of financial service content includes the following steps: obtaining the client through a physical bank or within an adjustable specified time range A financial data and a contribution data recorded when an online bank conducts one or more financial transactions; based on the financial data and the contribution data, provide a personalized task to the client; use a personalized task to instruct the customer The end individual needs to complete a stage of the personalization task within a specified completion time, including the transfer, exchange, purchase of wealth management products, full credit card payment, loan application, purchase of insurance products, and payment using mobile bank scan codes. , Deposit or any combination thereof; according to the client’s identity, membership level, historical financial behavior of the financial data, the contribution level of the contribution data, and the status of the personalized task Category and nature, degree of difficulty, threshold reached, event time, financial transaction value, operating cost, financial institution revenue, national or international market foreign exchange interest rates at the time of the financial behavior of the personalized task, in order to provide immediate corresponding A customized financial reward of the client is given back to the client; and after the client completes a phase of the personalized task, the next phase of the personalized task is timed again to limit the completion time. 如申請專利範圍第6項所述的即時動態調整金融服務內容的方法,更包含以下步驟:依據該客戶端對該個人化任務的完成度、完成速度、該個人化任務的性質、難易度或其任意組合,對該客戶端進行一評分;依據該評分累計一獎勵回饋憑證;以及依據累計的該獎勵回饋憑證,即時動態提供相應的該客製化金融獎勵回饋給該客戶端。 For example, the method for real-time and dynamic adjustment of financial service content as described in item 6 of the scope of patent application, further includes the following steps: according to the client's degree of completion of the personalized task, completion speed, the nature of the personalized task, difficulty or In any combination thereof, score the client; accumulate a reward reward voucher according to the score; and dynamically provide the corresponding customized financial reward to the client according to the accumulated reward reward voucher. 如申請專利範圍第6項所述的即時動態調整金融服務內容的方法,更包含以下步驟:定義多個貢獻度等級;以及取得該貢獻度資料,包含該客戶端目前的貢獻度,屬於哪一該貢獻度等級的資料。 For example, the method for real-time and dynamic adjustment of financial service content described in item 6 of the scope of patent application further includes the following steps: defining multiple levels of contribution; and obtaining the contribution data, including the current contribution of the client, and which Information about the contribution level. 如申請專利範圍第6項所述的即時動態調整金融服務內容的方法,更含以下步驟:提供包含一遊戲、一金融行為、一金融服務體驗或其組合的該個人化任務。 The method for real-time and dynamic adjustment of financial service content as described in item 6 of the scope of patent application further includes the following steps: providing the personalized task including a game, a financial behavior, a financial service experience, or a combination thereof. 如申請專利範圍第6項所述的即時動態調整金融服務內容的方法,更包含以下步驟:取得更新的該金融資料以及該貢獻度資料,以提供更新後的該個人化任務給該客戶端。For example, the method for real-time and dynamic adjustment of financial service content described in item 6 of the scope of patent application further includes the following steps: obtaining updated financial information and contribution data to provide the updated personalized task to the client.
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Citations (2)

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Publication number Priority date Publication date Assignee Title
CN102754094A (en) * 2009-10-29 2012-10-24 谷歌公司 Ranking user generated web content
TWM586830U (en) * 2019-09-11 2019-11-21 玉山商業銀行股份有限公司 System for dynamically adjusting financial service content in real time

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* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102754094A (en) * 2009-10-29 2012-10-24 谷歌公司 Ranking user generated web content
TWM586830U (en) * 2019-09-11 2019-11-21 玉山商業銀行股份有限公司 System for dynamically adjusting financial service content in real time

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