TWI731215B - Human resource management system and human resource management method - Google Patents
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本揭示內容是有關於一種人力資源管理系統及人力資源管理方法,且特別是有關於人工智慧的人力資源管理系統及人力資源管理方法。 This disclosure relates to a human resource management system and a human resource management method, and in particular, a human resource management system and a human resource management method related to artificial intelligence.
於徵才時,人資部門要從各種管道以及不計其數的履歷表中,篩選出適合組織或是組織中的特定職位的求職者,相當的耗時。此外,在人力篩選的過程中,不可避免會帶著個人主觀的喜好,因而錯失潛在與真正適合企業的優秀人才。 When recruiting talents, the human resources department has to select candidates who are suitable for the organization or a specific position in the organization from various channels and countless resumes, which is quite time-consuming. In addition, in the process of manpower selection, it is inevitable to bring personal subjective preferences, and thus miss potential and truly suitable talents for the enterprise.
因此,如何由系統迅速找出適合特定職位的求職候選人,以縮短人資部門篩選過濾之時間及成本,並建立人才庫,提供其他職務媒合及人才追蹤,為本領域待改進的問題之一。 Therefore, how to quickly find job candidates suitable for a specific position from the system to shorten the time and cost of screening and filtering by the human resources department, and establish a talent pool, provide other job matching and talent tracking, is one of the problems in this field to be improved One.
本揭示內容之一態樣是在提供一種人力資源管 理系統。此人力資源管理系統包含內部資料伺服器以及處理伺服器。內部資料伺服器用以儲存多個資料清單。處理伺服器包含模型建立模組、輸出輸入模組以及機器學習模組。模型建立模組用以依據多個資料清單,而建立與職位相對應的多個分析模型。輸出輸入模組,用以自外部資料伺服器及/或內部資料伺服器搜集多個第一資料組。機器學習模組用以依據多個分析模型以及多個第一資料組,而建立分析清單。輸出輸入模組用以透過通訊網路將分析清單輸出。 One aspect of this disclosure is to provide a human resource management 理系统。 Management system. This human resource management system includes an internal data server and a processing server. The internal data server is used to store multiple data lists. The processing server includes a model building module, an input/output module, and a machine learning module. The model creation module is used to create multiple analysis models corresponding to positions based on multiple data lists. The input/output module is used to collect multiple first data groups from the external data server and/or the internal data server. The machine learning module is used for creating an analysis list based on a plurality of analysis models and a plurality of first data sets. The input/output module is used to output the analysis list through the communication network.
本揭示內容之另一態樣是在提供一種人力資源管理方法。此人力資源管理方法包含以下步驟:依據多個資料清單建立與職位相對應的多個分析模型;自外部資料庫及/或內部資料庫搜集多個第一資料組;依據多個分析模型以及多個第一資料組建立分析清單;以及透過通訊網路將分析清單輸出。 Another aspect of this disclosure is to provide a human resource management method. This human resource management method includes the following steps: establishing multiple analysis models corresponding to positions based on multiple data lists; collecting multiple first data sets from an external database and/or internal database; based on multiple analysis models and multiple The first data group creates an analysis list; and outputs the analysis list through a communication network.
因此,根據本揭示內容之技術態樣,本揭示內容之實施例藉由提供一種人力資源管理系統以及一種人力資源管理方法,且特別是有關於人工智慧的人力資源管理系統及人力資源管理方法,藉以有效由系統迅速找出適合該職位的求職候選人,以縮短人資部門篩選過濾之時間及成本,並建立人才庫,提供其他職務媒合及人才追蹤。 Therefore, according to the technical aspect of the present disclosure, the embodiments of the present disclosure provide a human resource management system and a human resource management method, and in particular, a human resource management system and a human resource management method related to artificial intelligence. In this way, the system can quickly find suitable candidates for the job, so as to shorten the time and cost of screening and filtering by the human resources department, and establish a talent pool to provide other job matching and talent tracking.
100‧‧‧人力資源管理系統 100‧‧‧Human Resource Management System
130‧‧‧內部資料伺服器 130‧‧‧Internal Data Server
150‧‧‧外部資料伺服器 150‧‧‧External Data Server
190、192‧‧‧通訊網路 190、192‧‧‧Communication network
110‧‧‧處理伺服器 110‧‧‧Processing server
112‧‧‧輸出輸入模組 112‧‧‧I/O Module
113‧‧‧模型建立模組 113‧‧‧Model Creation Module
115‧‧‧機器學習模組 115‧‧‧Machine Learning Module
116‧‧‧資料建立模組 116‧‧‧Data Creation Module
117‧‧‧訊息產生模組 117‧‧‧Message Generation Module
118‧‧‧記憶體 118‧‧‧Memory
170‧‧‧使用者伺服器 170‧‧‧User Server
200‧‧‧人力資源管理方法 200‧‧‧Human Resource Management Method
S210、S230、S250、S270‧‧‧步驟 S210, S230, S250, S270‧‧‧Step
為讓本發明之上述和其他目的、特徵、優點與 實施例能更明顯易懂,所附圖式之說明如下:第1圖係根據本揭示內容之一些實施例所繪示之一種人力資源管理系統的示意圖;以及第2圖係根據本揭示內容之一些實施例所繪示之一種人力資源管理方法的示意圖。 In order to make the above and other objects, features, advantages of the present invention and The embodiments can be more obvious and easy to understand, and the description of the accompanying drawings is as follows: Figure 1 is a schematic diagram of a human resource management system drawn according to some embodiments of the present disclosure; and Figure 2 is a schematic diagram of a human resource management system based on the present disclosure. A schematic diagram of a human resource management method shown in some embodiments.
以下揭示提供許多不同實施例或例證用以實施本發明的不同特徵。特殊例證中的元件及配置在以下討論中被用來簡化本揭示。所討論的任何例證只用來作解說的用途,並不會以任何方式限制本發明或其例證之範圍和意義。此外,本揭示在不同例證中可能重複引用數字符號且/或字母,這些重複皆為了簡化及闡述,其本身並未指定以下討論中不同實施例且/或配置之間的關係。 The following disclosure provides many different embodiments or illustrations for implementing different features of the present invention. The elements and configurations in the specific examples are used in the following discussion to simplify the disclosure. Any examples discussed are for illustrative purposes only, and will not limit the scope and significance of the present invention or its examples in any way. In addition, the present disclosure may repeatedly quote numerals and/or letters in different examples. These repetitions are for simplification and explanation, and do not specify the relationship between different embodiments and/or configurations in the following discussion.
在全篇說明書與申請專利範圍所使用之用詞(terms),除有特別註明外,通常具有每個用詞使用在此領域中、在此揭露之內容中與特殊內容中的平常意義。某些用以描述本揭露之用詞將於下或在此說明書的別處討論,以提供本領域技術人員在有關本揭露之描述上額外的引導。 Unless otherwise specified, the terms used in the entire specification and the scope of the patent application usually have the usual meaning of each term used in this field, in the content disclosed here, and in the special content. Some terms used to describe the present disclosure will be discussed below or elsewhere in this specification to provide those skilled in the art with additional guidance on the description of the present disclosure.
關於本文中所使用之『耦接』或『連接』,均可指二或多個元件相互直接作實體或電性接觸,或是相互間接作實體或電性接觸,而『耦接』或『連接』還可指二或多個元件相互操作或動作。在本文中,使用第一、第二與第三等等之詞彙,是用於描述各種元件、組件、區域、 層與/或區塊是可以被理解的。但是這些元件、組件、區域、層與/或區塊不應該被這些術語所限制。這些詞彙只限於用來辨別單一元件、組件、區域、層與/或區塊。因此,在下文中的一第一元件、組件、區域、層與/或區塊也可被稱為第二元件、組件、區域、層與/或區塊,而不脫離本發明的本意。如本文所用,詞彙『與/或』包含了列出的關聯項目中的一個或多個的任何組合。 Regarding the "coupling" or "connection" used in this article, it can mean that two or more components directly make physical or electrical contact with each other, or make physical or electrical contact with each other indirectly, and "couple" or " "Connected" can also refer to the mutual operation or action of two or more elements. In this article, the terms first, second, third, etc. are used to describe various elements, components, regions, Layers and/or blocks are understandable. However, these elements, components, regions, layers and/or blocks should not be limited by these terms. These terms are only used to identify a single element, component, region, layer, and/or block. Therefore, in the following, a first element, component, region, layer and/or block may also be referred to as a second element, component, region, layer and/or block without departing from the intent of the present invention. As used herein, the term "and/or" includes any combination of one or more of the listed associated items.
請參閱第1圖。第1圖係根據本揭示內容之一些實施例所繪示之一種人力資源管理系統100的示意圖。人力資源管理系統100包含處理伺服器110、內部資料伺服器130以及外部資料伺服器150。在連接關係上,處理伺服器110與內部資料伺服器130通信連接,處理伺服器110與外部資料伺服器150通信連接。
Please refer to Figure 1. FIG. 1 is a schematic diagram of a human
處理伺服器110更包含輸出輸入模組112、模型建立模組113以及機器學習模組115。模型建立模組113與機器學習模組115分別與輸出輸入模組112相耦接。如第1圖所繪示之人力資源管理系統100僅作為例示,本揭示內容並不以此為限。
The
於操作上,內部資料伺服器130用以儲存多個資料清單。模型建立模組113用以依據多個資料清單建立與特定職位相對應的多個分析模型。輸出輸入模組112用以自外部資料伺服器150及/或內部資料伺服器130搜集多個第一資料組。機器學習模組115用以依據多個分析模型以及多個第一資料組,建立分析清單。輸出輸入模組112透過通訊
網路192將分析清單輸出。
In operation, the
舉例來說,內部資料伺服器130儲存有公司內部的員工資料以及歷史招募者資料,且公司內部的員工資料以及歷年應徵者資料被分類至不同的清單中。以招募數位金融人員為例,內部資料伺服器130儲存有招募數位金融人員的錄用者清單與未錄用者清單。數位金融人員的錄用者清單包含有歷年數位金融人員的應徵者應徵後被錄取的應徵者資料,數位金融人員的未錄用者清單包含有歷年數位金融人員的應徵者應徵後未錄取的應徵者資料。應徵者資料包含有背景資料、學經歷資料、工作經驗資料以及證照資料等。以上所列舉的應徵者資料僅作為例示,本案不以上述為限。
For example, the
接著,模型建立模組113依據數位金融人員的錄用者清單建立與數位金融人員相對應的錄用者分析模型,並依據未錄用者清單建立與數位金融人員相對應的未錄用者分析模型。分析模型中包含多個變數。例如,數位金融人員的錄用者分析模型包含有畢業系所為為金融商管所、年齡為28至30歲、證照為具有電腦相關證照等變數資料。數位金融人員的未錄用者分析模型包含有性別為男性以及工作經歷為無金融相關工作經歷等變數資料。
Next, the
輸出輸入模組112自外部資料伺服器150及/或內部資料伺服器130搜集多個資料組。舉例來說,輸出輸入模組112可自內部資料伺服器130搜集多個內部的公司員工資料組,輸出輸入模組112亦可自外部資料伺服器150搜
集多個求職者主動投遞的履歷資料組。公司員工資料組與求職者主動投遞的履歷資料組包含背景資料、學經歷資料、工作經驗資料以及證照資料等。以上所列舉的資料組僅作為例示,本案不以上述為限。於一些實施例中,輸出輸入模組112經由通訊網路190自外部資料伺服器150搜集求職者主動投遞的履歷資料組。
The input/
接著,機器學習模組115依據分析模型以及輸出輸入模組112搜集的多個資料組,而建立分析清單。於一些實施例中,在機器學習模組115建立分析清單時,機器學習模組115更用以計算輸出輸入模組112搜集的多個資料組中的每一者與多個分析模型之間的多個相似度,並依據多個相似度建立分析清單。舉例來說,假設輸出輸入模組112由內部資料伺服器130搜集到A資料組,並由外部資料伺服器150搜集到B資料組以及C資料組。機器學習模組115分別計算A資料組與數位金融人員的錄用者分析模型之間的相似度、A資料組與數位金融人員的未錄用者分析模型之間的相似度、B資料組與數位金融人員的錄用者分析模型之間的相似度、B資料組與數位金融人員的未錄用者分析模型之間的相似度、C資料組與數位金融人員的錄用者分析模型之間的相似度、C資料組與數位金融人員的未錄用者分析模型之間的相似度。
Then, the
假設A資料組和C資料組與數位金融人員的錄用者分析模型之間的相似度高於相似度閾值,且B資料組與數位金融人員的未錄用者分析模型之間的相似度高於相似 度閾值,則於分析清單中會包含有A資料組和C資料與錄用者分析模型較相近的資訊以及B資料組與未錄用者分析模型較相近的資訊。 Assume that the similarity between the A data group and the C data group and the hiring analysis model of digital financial personnel is higher than the similarity threshold, and the similarity between the B data group and the unemployed analysis model of the digital financial personnel is higher than the similarity The degree threshold, the analysis list will contain information that the A data group and C data are more similar to the hirer analysis model, and the B data group and the unemployed analysis model are more similar.
接著,輸出輸入模組112透過通訊網路192將分析清單輸出。例如,輸出輸入模組112透過通訊網路192將分析清單輸出至使用者伺服器170,人資部門可經由使用者伺服器170讀取分析清單,並可依據分析清單上的資訊篩選出欲進一步面談的應徵者。
Then, the input/
於一些實施例中,處理伺服器110更包含記憶體118。記憶體118用以儲存模型建立模組113建立的分析模型。
In some embodiments, the
於一些實施例中,處理伺服器110更包含訊息產生模組117。訊息產生模組117用以產生通知訊息,並經由輸出輸入模組112分別傳送通知訊息至分析清單上的多個資料組各自的通知位址。舉例來說,假設於分析清單中,與錄用者分析模型較相近的有A資料組與C資料組,且A資料組與C資料組分別包含電子郵件的通知位址。訊息產生模組117產生包含筆試或面談通知的通知訊息,並經由輸出輸入模組112傳送通知訊息至A資料組中的電子郵件的通知位址以及C資料組中的電子郵件的通知位址,以通知A資料組的應徵者以及C資料組的應徵者參加筆試或面談。
In some embodiments, the
於一些實施例中,處理伺服器110更包含資料建立模組116。資料建立模組116用以設定分析清單上的多個資料組各自的參數值,並依據多個資料組各自的參數
值,將多個第二資料組分類至多個資料清單中的其中一者。舉例而言,在呈上所述的例子中,假設在A資料組的應徵者以及C資料組的應徵者參加筆試或面談之後的錄取結果為A資料組的應徵者錄取而C資料組的應徵者不錄取,則資料建立模組116設定A資料組的參數值為錄取且C資料組的參數值為不錄取,接著,資料建立模組116將A資料組分類至數位金融人員的錄用者清單中,並將C資料組分類至數位金融人員的未錄用者清單中,以建立人才庫。模型建立模組113可依據更新後的錄用者清單以及未錄用者清單重新計算並更新錄用者分析模型以及未錄用者分析模型。
In some embodiments, the
請參閱第2圖。第2圖係根據本揭示內容之一些實施例所繪示之一種人力資源管理方法200的示意圖。人力資源管理方法200包含多個步驟S210、S230、S250、S270。
Please refer to Figure 2. FIG. 2 is a schematic diagram of a human
於步驟S210中,依據多個資料清單建立與職位相對應的多個分析模型。於一些實施例中,步驟S210可由如第1圖所繪示的模型建立模組113執行。舉例來說,假設如第1圖所繪示的內部資料伺服器130中儲存有招募銀行網路管理人員的歷年網管人員清單、網管人員應徵者錄用清單、網管人員應徵者未錄用清單以及網管人員離職者清單。模型建立模組113分析歷年網管人員清單、網管人員應徵者錄用清單、網管人員應徵者未錄用清單以及網管人員離職者清單中所有的變數,包含學歷、年齡、性別、住址、年資及經歷等。
In step S210, multiple analysis models corresponding to positions are established based on multiple data lists. In some embodiments, step S210 can be performed by the
呈上所述,假設經分析後,模型建立模組113
建立網管人員的適任分析模型、不適任分析模型以及潛在離職分析模型。適任分析模型包含性別男性、具3年以上工作經歷且設籍大台北地區的資訊。不適任分析模型包含性別女性、年齡30歲以下、金融證照5張以上的資訊。潛在離職分析模型包含年齡35至40歲、設籍新北市、3年以上工作經歷、學歷為碩士的資訊。
As mentioned above, after the hypothesis is analyzed, the
於步驟S230中,自外部資料庫及/或內部資料庫搜集多個第一資料組。於一些實施例中,步驟S230可由如第1圖所繪示的輸出輸入模組112執行。舉例來說,輸出輸入模組112可自內部資料伺服器130搜集多個內部的公司員工資料組,輸出輸入模組112亦可自外部資料伺服器150搜集多個求職者主動投遞的履歷資料組。假設輸出輸入模組112由內部資料伺服器130搜集到A資料組,並由外部資料伺服器150搜集到B資料組以及C資料組。
In step S230, a plurality of first data groups are collected from the external database and/or the internal database. In some embodiments, step S230 may be performed by the input/
於步驟S250中,依據多個分析模型以及多個第一資料組建立分析清單。於一些實施例中,步驟S250可由如第1圖所繪示的機器學習模組115執行。舉例來說,機器學習模組115依據分析模型以及輸出輸入模組112搜集的多個資料組,而建立分析清單。舉例來說,機器學習模組115比較適任分析模型、不適任分析模型以及潛在離職分析模型中每一者與輸出輸入模組112搜集的A資料組、B資料組以及C資料組中每一者之間的相似度,並依據計算出的相似度將A資料組、B資料組以及C資料組分類為適任者、不適任者以及潛在離職者。
In step S250, an analysis list is created based on a plurality of analysis models and a plurality of first data sets. In some embodiments, step S250 can be performed by the
假設A資料組與適任分析模型之間的相似度高於相似度閾值、B資料組與適任分析模型之間的相似度高於相似度閾值且C資料組與不適任者分析模型之間的相似度高於相似度閾值。機器學習模組115建立分析清單。於分析清單中包含有A資料組和C資料與錄用者分析模型較相近的資訊以及B資料組與未錄用者分析模型較相近的資訊。
Assume that the similarity between the A data group and the competency analysis model is higher than the similarity threshold, the similarity between the B data group and the competence analysis model is higher than the similarity threshold, and the similarity between the C data group and the incompetent analysis model The degree is higher than the similarity threshold. The
於步驟S270中,透過通訊網路將分析清單輸出。於一些實施例中,步驟S270可由如第1圖所繪示的輸出輸入模組112執行。舉例來說,輸出輸入模組112透過通訊網路192將分析清單輸出至使用者伺服器170,以供人資部門查閱。
In step S270, the analysis list is output through the communication network. In some embodiments, step S270 can be performed by the input/
於一些實施例中,內部資料伺服器130、外部資料伺服器150、處理伺服器110以及使用者伺服器170可以是中央處理單元(central processor unit,CPU)、微處理器(MCU)、伺服器或其他具有資料存取、資料計算、資料儲存、資料傳送與接收、或類似功能的運算電路或元件。於一些實施例中,模型建立模組113、機器學習模組115、資料建立模組116以及訊息產生模組117可以是具有資料存取、資料計算、資料儲存、或類似功能的電路或元件。於一些實施例中,輸出輸入模組112可以是具有資料傳送與接收或類似功能的電路或元件。
In some embodiments, the
由上述本揭示內容之實施方式可知,本揭示內容之實施例藉由提供一種人力資源管理系統以及一種人力資源管理方法,且特別是有關於人工智慧的人力資源管理系 統及人力資源管理方法,藉以有效由系統迅速找出適合該職位的求職候選人,以縮短人資部門篩選過濾之時間及成本,並建立人才庫,提供其他職務媒合及人才追蹤。 As can be seen from the above-mentioned implementation of the present disclosure, the embodiments of the present disclosure provide a human resource management system and a human resource management method, and in particular, a human resource management system related to artificial intelligence. The system and human resource management methods can be used to efficiently and quickly find candidates suitable for the position through the system, so as to shorten the time and cost of screening and filtering by the human resources department, and establish a talent pool to provide other job matching and talent tracking.
雖然本揭示內容已以實施方式揭示如上,然其並非用以限定本揭示內容,任何熟習此技藝者,在不脫離本揭示內容之精神和範圍內,當可作各種之更動與潤飾,因此本揭示內容之保護範圍當視後附之申請專利範圍所界定者為準。 Although the content of this disclosure has been disclosed in the above manner, it is not intended to limit the content of this disclosure. Anyone who is familiar with this technique can make various changes and modifications without departing from the spirit and scope of this disclosure. Therefore, this The scope of protection of the disclosed content shall be subject to the scope of the attached patent application.
100‧‧‧人力資源管理系統 100‧‧‧Human Resource Management System
130‧‧‧內部資料伺服器 130‧‧‧Internal Data Server
150‧‧‧外部資料伺服器 150‧‧‧External Data Server
190、192‧‧‧通訊網路 190、192‧‧‧Communication network
110‧‧‧處理伺服器 110‧‧‧Processing server
112‧‧‧輸出輸入模組 112‧‧‧I/O Module
113‧‧‧模型建立模組 113‧‧‧Model Creation Module
115‧‧‧機器學習模組 115‧‧‧Machine Learning Module
116‧‧‧資料建立模組 116‧‧‧Data Creation Module
117‧‧‧訊息產生模組 117‧‧‧Message Generation Module
118‧‧‧記憶體 118‧‧‧Memory
170‧‧‧使用者伺服器 170‧‧‧User Server
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