TWI721639B - Home care giver check in system and home care giver check in method - Google Patents

Abstract

A home care giver check in system and a home care giver check in method are provided. The home care giver check in method includes: performing sensing to generate a sensing signal by a terminal device held by a home care giver; and determining the home care giver completes a check in procedure in response to receiving, by a management server, the sensing signal.

Description

Waiter check-in system and waiter check-in method

The present invention relates to a check-in system and a check-in method, and particularly relates to a check-in system and a check-in method for waiters.

With the advent of an aging society, the demand for long-term care and the population devoted to home services are increasing. In order to manage a large number of waiters, companies that provide home services need to rely on waiters to sign in at the recipient's home to accurately grasp the waiter's check-in status. However, the above-mentioned method requires that the supervisor regularly go to the home of the service recipient to check the sign-in form. In this way, a lot of paper and human resources will be wasted. Accordingly, how to provide an electronic check-in system dedicated to waiters is one of the goals that people in the field are committed to.

In view of this, the present invention provides a waiter registration system and a waiter registration method, which can help the supervisor to grasp the registration status of each waiter.

The attendant registration system of the present invention includes a terminal device and a management server. The terminal device is held by the waiter and includes a sensor, where the sensor performs sensing to generate a sensing signal. The management server is communicatively connected to the terminal device to receive the sensing signal, and in response to the sensing signal, determines that the attendant has completed the check-in procedure.

In an embodiment of the present invention, the above-mentioned sensor scans one of a bar code and a radio frequency component installed in the home of the service object to generate a sensing signal.

In an embodiment of the present invention, the aforementioned sensor scans one of the barcode displayed by the second terminal device held by the service object and the radio frequency signal emitted by the second terminal device to generate a sensing signal.

In an embodiment of the present invention, the aforementioned sensing signal is associated with a one-time password.

In an embodiment of the present invention, the above-mentioned one-time password corresponds to a locally generated password generated by the second terminal device.

In an embodiment of the present invention, the above-mentioned one-time password corresponds to a remotely generated password generated by the management server.

In an embodiment of the present invention, the above-mentioned management server determines that the attendant has completed the check-in procedure in response to receiving the sensing signal within a specific time period corresponding to the schedule.

In an embodiment of the present invention, the above-mentioned management server receives the positioning signal corresponding to the terminal device, and in response to the positioning signal matching the location corresponding to the service object, determines that the attendant has completed the check-in procedure.

In an embodiment of the present invention, the aforementioned management server determines that the attendant has completed the check-in procedure in response to receiving the electronic signature.

In an embodiment of the present invention, the aforementioned attendant check-in system further includes a second terminal device. The second terminal device is held by the service object and is communicatively connected to the management server, wherein the management server determines that the attendant has completed the check-in procedure in response to receiving the confirmation message from the second terminal device.

In an embodiment of the present invention, the above-mentioned management server sends an inquiry message to the second terminal device after receiving the sensing signal to receive a confirmation message corresponding to the inquiry message.

In an embodiment of the present invention, the aforementioned confirmation message includes an electronic signature.

The attendant check-in method of the present invention includes: the terminal device held by the attendant performs sensing to generate a sensing signal; and the management server determines that the attendant has completed the check-in procedure in response to receiving the sensed signal.

In an embodiment of the present invention, the above-mentioned step of sensing by the terminal device held by the waiter to generate a sensing signal includes: scanning one of a bar code and a radio frequency component set in the home of the service object to generate Sense the signal.

In an embodiment of the present invention, the above-mentioned step of sensing by the terminal device held by the waiter to generate a sensing signal includes: scanning the barcode displayed by the second terminal device held by the service object and One of the radio frequency signals sent by the terminal device is used to generate a sensing signal.

In an embodiment of the present invention, the aforementioned sensing signal is associated with a one-time password.

In an embodiment of the present invention, the above-mentioned one-time password corresponds to a locally generated password generated by the second terminal device.

In an embodiment of the present invention, the above-mentioned one-time password corresponds to a remotely generated password generated by the management server.

In an embodiment of the present invention, the above-mentioned management server determines that the attendant has completed the check-in procedure in response to receiving the sensing signal within a specific time period corresponding to the schedule.

In an embodiment of the present invention, the above-mentioned management server receives the positioning signal corresponding to the terminal device, and in response to the positioning signal matching the location corresponding to the service object, determines that the attendant has completed the check-in procedure.

In an embodiment of the present invention, the aforementioned management server determines that the attendant has completed the check-in procedure in response to receiving the electronic signature.

In an embodiment of the present invention, the aforementioned method for attendant check-in further includes: the management server determines that the attendant has completed the check-in procedure in response to receiving a confirmation message from the second terminal device held by the service object.

In an embodiment of the present invention, the above-mentioned management server sends an inquiry message to the second terminal device after receiving the sensing signal to receive a confirmation message corresponding to the inquiry message.

In an embodiment of the present invention, the aforementioned confirmation message includes an electronic signature.

Based on the above, the server management system of the present invention can set up bar codes or radio frequency components in the homes of the service recipients. The waiter can use the terminal device he holds to sense the bar code or radio frequency component in the home of the service recipient to generate a sensing signal, and complete the check-in procedure based on the sensing signal. In this way, the supervisor will be able to conduct the personnel management of the waiter by supervising the report status of each waiter, thereby improving the satisfaction of the recipients.

In order to make the content of the present invention more comprehensible, the following embodiments are specifically cited as examples on which the present invention can indeed be implemented. In addition, wherever possible, elements/components/steps with the same reference numbers in the drawings and embodiments represent the same or similar components.

The present invention provides a waiter registration system and a waiter registration method, which can automatically determine whether the waiter completes the registration procedure. The so-called attendants (also known as home attendants, home attendants, home care attendants or care attendants) mainly provide services such as home care or housekeeping.

Fig. 1 illustrates a schematic diagram of a service attendant check-in system 10 according to an embodiment of the present invention. The attendant check-in system 10 may include a management server 100 and a terminal device 200 that can communicate with the management server 100. The attendant check-in system 10 further includes at least one of the second terminal device 300 or the object 400 to be sensed. The terminal device 200 can sense the second terminal device 300 or the object 400 to be sensed to perform a check-in procedure, and report the check-in result to the management server 100.

FIG. 2 shows a schematic diagram of the management server 100 according to an embodiment of the present invention. The management server 100 may include a processor 110, a storage medium 120, and a transceiver 130.

The processor 110 is, for example, a central processing unit (CPU), or other programmable general-purpose or special-purpose micro control unit (MCU), microprocessor, or digital signal processing Digital signal processor (DSP), programmable controller, application specific integrated circuit (ASIC), graphics processing unit (GPU), arithmetic logic unit (ALU) , Complex programmable logic device (CPLD), field programmable gate array (FPGA) or other similar components or a combination of the above components. The processor 110 may be coupled to the storage medium 120 and the transceiver 130, and access or execute data in the storage medium 120.

The storage medium 120 is, for example, any type of fixed or removable random access memory (RAM), read-only memory (ROM), or flash memory. , Hard disk drive (HDD), solid state drive (SSD) or similar components or a combination of the above components. The storage medium 120 can be used to store the waiter's schedule.

The transceiver 130 transmits/receives signals in a wireless or wired manner. The transceiver 130 may also perform operations such as low noise amplification, impedance matching, frequency mixing, up or down frequency conversion, filtering, amplification, and the like.

FIG. 3 shows a schematic diagram of a terminal device 200 according to an embodiment of the present invention. The terminal device 200 is, for example, a smartphone or tablet computer held by an attendant, but the present invention is not limited thereto. The terminal device 200 may include a processor 210, a storage medium 220, a transceiver 230, and a sensor 240. In an embodiment, the terminal device 200 may further include a user interface 250.

The processor 210 is, for example, a central processing unit, or other programmable general-purpose or special-purpose micro-control units, microprocessors, digital signal processors, programmable controllers, special-application integrated circuits, and graphics processors , Arithmetic logic unit, complex programmable logic device, field programmable logic gate array or other similar components or a combination of the above components. The processor 210 may be coupled to the storage medium 220, the transceiver 230, the sensor 240, and the user interface 250, and access or execute data in the storage medium 120.

The storage medium 220 is, for example, any type of fixed or removable random access memory, read-only memory, flash memory, hard disk, solid state disk, or similar components or a combination of the above components. The storage medium 220 can be used to store the schedule of the attendants of the terminal device 200 sent by the management server 100 to the terminal device 200.

The transceiver 230 transmits/receives signals in a wireless or wired manner. The transceiver 230 may also perform operations such as low noise amplification, impedance matching, frequency mixing, up or down frequency conversion, filtering, amplification, and the like.

The sensor 240 is used to sense the second terminal device 300 or the object to be sensed 400 to generate a sensing signal. For example, the sensor 240 can be a photographing device, and can be used to scan a barcode (such as a QR code) displayed by the second terminal device 300 or printed on the object 400 to be sensed to generate a sensing signal. For another example, the sensor 240 may support global system for mobile communication (GSM), personal handy-phone system (PHS), code division multiple access , CDMA) system, wideband code division multiple access (WCDMA) system, long term evolution (LTE) system, worldwide interoperability for microwave access (WiMAX) system, Wi- The signal receiver of the Fi system or the Bluetooth system can be used to scan the radio frequency signal radiated by the second terminal device 300 or the object to be sensed 400 to generate a sensing signal.

The user interface 250 allows the person to input data to the terminal device 200. For example, the user interface 250 may be a touch panel. The service object can sign on the user interface 250 to generate an electronic signature corresponding to the service object by the terminal device 200.

FIG. 4 shows a schematic diagram of a second terminal device 300 according to an embodiment of the present invention, where the second terminal device 300 is, for example, a smartphone or tablet computer held by the service object, or is set in the service object's home A punch card machine and other types of devices, but the present invention is not limited to this. The second terminal device 300 can be communicatively connected to the management server 100 or the terminal device 200 to perform data transmission with the management server 100 or the terminal device 200. The second terminal device 300 may include a processor 310 and a storage medium 320. In an embodiment, the second terminal device 300 may further include a user interface 340.

The processor 310 is, for example, a central processing unit, or other programmable general-purpose or special-purpose micro-control units, microprocessors, digital signal processors, programmable controllers, special-application integrated circuits, and graphics processors. , Arithmetic logic unit, complex programmable logic device, field programmable logic gate array or other similar components or a combination of the above components. The processor 310 may be coupled to the storage medium 320, the transceiver 330, and the user interface 340, and access or execute data in the storage medium 320.

The storage medium 320 is, for example, any type of fixed or removable random access memory, read-only memory, flash memory, hard disk, solid state disk, or similar components or a combination of the above components. The storage medium 320 can be used to store the schedule of the attendants of the second terminal device 300 sent by the management server 100 to the second terminal device 300.

The transceiver 330 transmits/receives signals in a wireless or wired manner. The transceiver 330 may also perform operations such as low noise amplification, impedance matching, frequency mixing, up or down frequency conversion, filtering, amplification, and the like.

The user interface 340 allows the person to input data to the second terminal device 300. For example, the user interface 340 may be a touch panel. The waiter or the served object may sign on the user interface 340 to generate an electronic signature corresponding to the waiter or the served object by the second terminal device 300.

FIG. 5 illustrates a signal diagram for completing the check-in procedure by using the object to be sensed 400 set in the home of a service recipient according to an embodiment of the present invention. The object 400 to be sensed is, for example, a paper printed with a barcode or a radio frequency component that can radiate radio frequency signals, and the present invention is not limited thereto. In this embodiment, the object 400 to be sensed may be set in the home of the service object. After the waiter arrives at the home of the service recipient, the waiter can use the terminal device 200 to sense the object 400 to be sensed to complete the check-in procedure.

Specifically, in step S501, the management server 100 may establish a waiter's schedule. The schedule may include information such as location, time of day, etc. and related information of the object 400 to be sensed. The waiter needs to go to the location corresponding to the service object within the time period specified in the schedule, and scan the object 400 to be sensed through the terminal device 200 To complete the registration procedure. The location information and time information in the schedule can be provided by the service recipient to the management server 100 according to their needs.

In step S502, the management server 100 transmits the schedule to the terminal device 200 held by the waiter through the transceiver 130.

In step S503, the terminal device 200 can sense the object 400 to be sensed to generate a sensing signal. Specifically, after the waiter arrives at the home of the served object, the waiter can use the terminal device 200 to scan the object 400 to be sensed to generate a sensing signal.

After step S503 is completed and the sensing signal is generated, in step S505, the terminal device 200 may send the sensing signal to the management server 100. The management server 100 can determine that the attendant has completed the check-in procedure in response to receiving the sensing signal corresponding to the service object. More specifically, the management server 100 can determine that the attendant has completed the check-in procedure within the specified time period in response to receiving the sensing signal from the terminal device 200 within the specified time period corresponding to the schedule. If the sensing signal transmitted by the terminal device 200 does not match the specific time period, the management server 100 may determine that the server has not successfully completed the check-in procedure because the server has not arrived at the service recipient's home within the predetermined time period.

If the object 400 to be sensed is a barcode, the processor 110 of the management server 100 can determine that the sensing signal transmitted by the terminal device 200 is valid in response to the sensing signal and the corresponding code match of the object 400 to be sensed. . If the object 400 to be sensed is a radio frequency component, the processor 110 of the management server 100 can determine the terminal in response to a match between the sensing signal and the object 400 to be sensed, such as a universally unique identifier (UUID). The sensing signal transmitted by the device 200 is valid. The processor 110 can determine that the attendant holding the terminal device 200 has successfully completed the check-in procedure in response to the sensing signal being valid.

The determination of whether the attendant completes the check-in procedure can also be executed locally by the terminal device 200 instead of being executed by the management server 100. Specifically, in an embodiment, step S504 may be included between step S503 and step S505. After the sensing signal has been generated in step S503, in step S504, the processor 210 of the terminal device 200 may compare the sensing signal (or the sensing signal processed by the signal) with the layout table stored in the storage medium 220. Match. For example, if the object 400 to be sensed is a barcode, the schedule may include a code corresponding to the object 400 to be sensed, and the processor 210 can compare whether the sensing signal matches the code. If the object 400 to be sensed is a radio frequency component, the schedule may include a UUID corresponding to the object 400 to be sensed, and the processor 210 can compare whether the sensing signal matches the UUID. If the sensing signal matches the information included in the schedule, the processor 210 of the terminal device 200 can determine that the attendant has completed the check-in procedure and generate a corresponding determination result. Then, the terminal device 200 can report the determination result (not the sensing signal) to the management server 100 through the transceiver 230 in step S505. In an embodiment, the processor 210 of the terminal device 200 may determine that the check-in procedure performed by the waiter is valid according to the time point when the sensed signal is generated matches the time period recorded in the schedule. The processor 210 may determine that the waiter has completed the check-in procedure according to whether the check-in procedure is effective and generate a corresponding judgment result. Then, the processor 210 may report the determination result to the management server 100 through the transceiver 230.

FIG. 6 illustrates a signal diagram for completing the check-in procedure by using the second terminal device 300 held by the service object according to an embodiment of the present invention. The second terminal device 300 can be used to display codes or radiate radio frequency signals. In this embodiment, after the waiter meets the client or arrives at the home of the client, the waiter can use the terminal device 200 to scan the code displayed by the second terminal device 300 or the radiated radio frequency signal to complete the check-in procedure.

Specifically, in step S601, the management server 100 may establish a waiter's schedule. The schedule may include information such as location and time of day, as well as related information of the second terminal device 300 (for example, the barcode or UUID information associated with the second terminal device 300). The waiter needs to go to the corresponding information within the time period specified in the schedule The location of the service object, and scan the second terminal device 300 through the terminal device 200 to complete the registration procedure. The second terminal device 300 included in the schedule is, for example, pre-transmitted by the second terminal device 300 to the management server 100.

In step S602, the management server 100 transmits the schedule to the terminal device 200 held by the waiter through the transceiver 130.

In step S603, the second terminal device 300 displays a barcode or radiates radio frequency signals. In step S604, the terminal device 200 can sense the second terminal device 300 to generate a sensing signal. In one embodiment, the barcode or the radiated radio frequency signal displayed by the second terminal device 300 and the sensing signal generated by the terminal device 200 are associated with a one time password (OTP). Therefore, the barcode displayed or the radio frequency signal radiated by the second terminal device 300 may be different each time. The attendant will not be able to perform the forged check-in procedure by, for example, photographing the barcode displayed by the second terminal device 300.

The one-time password used to generate the barcode or radio frequency signal is, for example, generated by the management server 100 and sent to the remote generation password of the second terminal device 300. On the other hand, the one-time password may also be, for example, a locally generated password generated by the second terminal device 300 at the local end. For example, the second terminal device 300 can generate the one-time password through a hash function associated with time, but the invention is not limited to this.

After step S604 is completed and the sensing signal is generated, in step S606, the terminal device 200 may send the sensing signal to the management server 100. The management server 100 can determine that the attendant has completed the check-in procedure in response to receiving the sensing signal corresponding to the service object. The detailed judgment method is similar to the previously described step S505, so it will not be repeated.

The determination of whether the attendant completes the check-in procedure can also be performed by the terminal device 200 instead of the management server 100. Specifically, in an embodiment, step S605 may be included between step S604 and step S606. After the sensing signal has been generated in step S604, in step S605, the processor 210 of the terminal device 200 may compare the sensing signal (or the sensing signal processed by the signal) with the layout table stored in the storage medium 220. Match. The detailed comparison method is similar to the previously described step S504, so it will not be repeated.

In one embodiment, the management server 100 may receive (for example: from the terminal device 200) the positioning signal corresponding to the terminal device 200, and in response to the positioning signal matching the location corresponding to the service object, determine that the attendant has completed the check-in procedure . In other words, the management server 100 can more clearly determine whether the attendant has successfully arrived at the home of the service recipient based on the positioning signal of the terminal device 200.

In one embodiment, the management server 100 can determine that the attendant has completed the check-in procedure only after receiving the electronic signature. For example, in addition to receiving the sensing signal from the terminal device 200, the management server 100 also needs to receive the electronic signature signed by the service object from the terminal device 200 or the second terminal device 300 before it can be served by The subject confirms that the waiter has completed the check-in procedure. For another example, in addition to receiving the sensing signal from the terminal device 200, the management server 100 also needs to receive the electronic signature signed by the waiter from the second terminal device 300 before it can determine that the waiter has seen the client. Go over to further determine that the waiter has completed the registration procedure.

In one embodiment, after the management server 100 receives the sensing signal from the terminal device 200, the management server 100 does not determine that the attendant has completed the check-in procedure based on this, but sends an inquiry message to the second terminal device. 300 to inquire about the attendance status of the service target attendant. The second terminal device 300 may return a confirmation message to the management server 100 after receiving the inquiry about the service, so as to indicate that the attendant of the management server 100 has completed the registration procedure. The confirmation message may include an electronic signature, where the electronic signature may be, for example, signed by a waiter or one of the service recipients. The management server 100 can determine that the attendant has completed the check-in procedure in response to receiving the confirmation message from the second terminal device 300.

FIG. 7 illustrates a flowchart of a method for attending check-in according to an embodiment of the present invention, wherein the method for checking-in may be implemented by the attendant check-in system 10 shown in FIG. 1. In step S701, the terminal device held by the waiter performs sensing to generate a sensing signal. In step S702, the management server determines that the attendant has completed the check-in procedure in response to receiving the sensing signal.

In summary, the waiter management system of the present invention can set up bar codes or radio frequency components in the homes of service recipients. The waiter can use the terminal device he holds to sense the bar code or radio frequency component in the home of the service recipient to generate a sensing signal, and complete the check-in procedure based on the sensing signal. On the other hand, the waiter can also use the terminal device to sense the barcode displayed by the terminal device held by the service object or the radio frequency signal sent out to generate the sensing signal. The sensing signal can be associated with a one-time password or an electronic signature. In this way, the attendant will need to go to a specific place (or meet with the recipient) within the time specified in the schedule to complete the registration procedure. The terminal device held by the server can also send a positioning signal to the management server, where the positioning signal can assist the management server to determine the attendant's check-in procedure.

10: Waiter check-in system 100: Management server 110, 210, 310: processor 120, 220, 320: storage media 130, 230, 330: Transceiver 200: terminal device 240: Sensor 250, 340: User interface 300: second terminal device 400: Object to be sensed S501, S502, S503, S504, S505, S601, S602, S603, S604, S605, S606, S701, S702: steps

Fig. 1 illustrates a schematic diagram of a service attendant check-in system according to an embodiment of the present invention. FIG. 2 illustrates a schematic diagram of a management server according to an embodiment of the present invention. Fig. 3 shows a schematic diagram of a terminal device according to an embodiment of the present invention. Fig. 4 illustrates a schematic diagram of a second terminal device according to an embodiment of the present invention. FIG. 5 illustrates a signal diagram for completing the check-in procedure by using an object to be sensed installed in the home of a service recipient according to an embodiment of the present invention. FIG. 6 illustrates a signal diagram for completing a check-in procedure by using a second terminal device held by a service object according to an embodiment of the present invention. Fig. 7 illustrates a flow chart of a method for attending attendant registration according to an embodiment of the present invention.

S701, S702: steps

Claims (22)

A attendant check-in system includes: a terminal device, which is held by the attendant and includes a sensor, wherein the sensor performs sensing to generate a sensing signal; a management server is communicatively connected to the terminal device to receive The sensing signal, and in response to the sensing signal, it is determined that the attendant has completed the check-in procedure; and a second terminal device, held by the service object and communicatively connected to the management server, wherein the management The server determines that the attendant has completed the check-in procedure in response to receiving the confirmation message from the second terminal device. As described in the first item of the scope of patent application, the attendant check-in system, wherein the sensor scans one of a bar code and a radio frequency component installed in the home of the service object to generate the sensing signal. As described in the first item of the scope of patent application, the attendant check-in system, wherein the sensor scans one of the barcode displayed by the second terminal device held by the service object and the radio frequency signal emitted by the second terminal device One to generate the sensing signal. The waiter check-in system described in item 3 of the scope of patent application, wherein the sensing signal is associated with a one-time password. The attendant check-in system described in item 4 of the scope of patent application, wherein the one-time password corresponds to a locally generated password generated by the second terminal device. In the attendant check-in system described in item 4 of the scope of patent application, the one-time password corresponds to the remotely generated password generated by the management server. The attendant check-in system according to the first item of the scope of patent application, wherein the management server determines that the attendant has completed the check-in procedure in response to receiving the sensing signal within a specific time period corresponding to the shift schedule . The attendant check-in system as described in item 1 of the scope of patent application, wherein the management server receives the positioning signal corresponding to the terminal device, and in response to the positioning signal matching the location corresponding to the service object, determines that The attendant has completed the check-in procedure. The attendant check-in system according to the first item of the scope of patent application, wherein the management server determines that the attendant has completed the check-in procedure in response to receiving an electronic signature. As described in the first item of the scope of patent application, the management server transmits an inquiry message to the second terminal device after receiving the sensing signal to receive the inquiry message corresponding to the inquiry message. Confirm the message. For the attendant check-in system described in item 1 of the scope of patent application, the confirmation message includes an electronic signature. A check-in method for a waiter includes: sensing by a terminal device held by the waiter to generate a sensing signal; determining that the waiter has completed the check-in procedure by a management server in response to receiving the sensing signal; and The management server responds to the second terminal device held by the self-served object It is determined that the attendant has completed the check-in procedure after receiving the confirmation message. As described in the 12th item of the scope of patent application, the step of sensing by the terminal device held by the waiter to generate the sensing signal includes: scanning a device set in the home of the service recipient One of a bar code and a radio frequency component is used to generate the sensing signal. As described in the 12th item of the scope of patent application, the step of sensing by the terminal device held by the waiter to generate the sensing signal includes: scanning the first held by the service object One of the barcode displayed by the second terminal device and the radio frequency signal sent by the second terminal device is used to generate the sensing signal. As described in item 14 of the scope of patent application, the attendant registration method, wherein the sensing signal is associated with a one-time password. The attendant registration method as described in item 15 of the scope of patent application, wherein the one-time password corresponds to a locally generated password generated by the second terminal device. The attendant registration method as described in item 15 of the scope of patent application, wherein the one-time password corresponds to a remotely generated password generated by the management server. The attendant check-in method according to item 12 of the scope of patent application, wherein the management server determines that the attendant has completed the check-in procedure in response to receiving the sensing signal within a specific time period corresponding to the shift schedule . The attendant check-in method according to item 12 of the scope of patent application, wherein the management server receives the positioning signal corresponding to the terminal device, and in response to the positioning signal matching the location corresponding to the service object, determines the The attendant has completed the check-in procedure. As described in the 12th item of the scope of patent application, the attendant check-in method, wherein the management server determines that the attendant has completed the check-in procedure in response to receiving the electronic signature. As described in item 12 of the scope of patent application, the management server transmits an inquiry message to the second terminal device after receiving the sensing signal to receive the inquiry message corresponding to the inquiry message. Confirm the message. As described in item 12 of the scope of patent application, the attendant registration method, wherein the confirmation message includes an electronic signature.

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