TWI712977B - Active Solicitation System - Google Patents
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Abstract
一種主動勸募系統包含一信標(Beacon)裝置、一行動裝置、一銀行資料庫、及一銀行伺服器。該行動裝置預先安裝一銀行提供的一應用程式,並開啟藍芽功能。當一使用者將該行動裝置移動至鄰近該信標裝置時,該信標裝置以信標的相關技術對該行動裝置定位並辨識,並通知該銀行伺服器,使得該銀行伺服器根據該行動裝置的辨識結果,選擇將該銀行資料庫所儲存的多個勸募資訊之其中至少一者,推播至該行動裝置,進而使得該使用者有意願捐款時,在該應用程式選擇如何捐款,以提升捐款的成功率。An active fundraising system includes a beacon device, a mobile device, a bank database, and a bank server. The mobile device is pre-installed with an application provided by a bank, and the Bluetooth function is enabled. When a user moves the mobile device to be adjacent to the beacon device, the beacon device uses the beacon-related technology to locate and identify the mobile device, and notify the bank server so that the bank server can follow the mobile device According to the identification result, select at least one of the multiple promotion information stored in the bank database to push to the mobile device, so that when the user is willing to donate, choose how to donate in the application to improve The success rate of donations.
Description
本發明是有關於一種勸募系統,特別是指一種主動勸募系統。The present invention relates to a fundraising system, in particular to an active fundraising system.
目前各種特定團體(如公益團體)擬收受民眾捐款時,僅能公告提供指定銀行的存款帳號,由民眾自行轉帳至該指定的存款帳號,以利特定團體對帳及寄送收據。因為特定團體僅能透過公告訊息以被動地接收捐款,使得欲捐款的民眾還需要事先記下相關特定帳號與訊息,才能進行轉帳捐款,並回傳捐款訊息給特定團體。如此一來,導致原本有意願捐款的民眾有很高的機會在這些繁瑣的過程中產生放棄捐款的念頭。因此,如何改善現有的捐款流程體驗便成為一個待解決的問題。At present, when various specific groups (such as public welfare groups) plan to accept donations from the public, they can only announce to provide the deposit account of the designated bank, and the public can transfer the funds to the designated deposit account to facilitate the specific group to check the account and send the receipt. Because specific groups can only passively receive donations through announcement messages, people who want to donate also need to write down relevant specific accounts and messages before they can transfer donations and send donations back to specific groups. As a result, the people who were willing to donate have a high chance of giving up the donation in these tedious processes. Therefore, how to improve the existing donation process experience has become a problem to be solved.
因此,本發明的目的,即在提供一種有效提高捐款率的主動勸募系統。Therefore, the purpose of the present invention is to provide an active fundraising system that effectively increases the donation rate.
於是,本發明提供一種主動勸募系統,包含一信標(Beacon)裝置、一行動裝置、一銀行資料庫、及一銀行伺服器。該信標裝置支援信標的相關技術。該行動裝置預先安裝一銀行提供的一應用程式(APP),並開啟藍芽(Bluetooth)功能。該銀行資料庫屬於該銀行,並儲存多個特定團體的多個勸募資訊。該銀行伺服器屬於該銀行,並與該信標裝置及該銀行資料庫建立連線。Therefore, the present invention provides an active fundraising system, which includes a beacon device, a mobile device, a bank database, and a bank server. The beacon device supports the related technology of the beacon. The mobile device is pre-installed with an application program (APP) provided by a bank, and the Bluetooth function is turned on. The bank database belongs to the bank, and stores multiple solicitation information of multiple specific groups. The bank server belongs to the bank and establishes a connection with the beacon device and the bank database.
其中,當該使用者將該行動裝置移動至鄰近該信標裝置時,該信標裝置對該行動裝置定位並辨識,以通知該銀行伺服器根據該行動裝置的辨識結果,選擇將該銀行資料庫所儲存的該等勸募資訊之其中至少一者,推播至該行動裝置。Wherein, when the user moves the mobile device to be adjacent to the beacon device, the beacon device locates and recognizes the mobile device to notify the bank server to select the bank information according to the identification result of the mobile device At least one of the promotion information stored in the library is pushed to the mobile device.
在一些實施態樣中,其中,每一該勸募資訊包含對應該特定團體的一捐款訊息、一特定團體說明、及一捐款用途。當該行動裝置接收到該等勸募資訊之其中該者時,顯示該捐款訊息。當該使用者有意願捐款給對應的該特定團體時,藉由該行動裝置選擇該捐款訊息,該行動裝置開啟該應用程式以顯示對應該勸募資訊的一特定團體說明及一捐款用途。In some implementation aspects, each of the solicitation information includes a donation message corresponding to a specific group, a specific group description, and a donation purpose. When the mobile device receives one of the solicitation information, the donation message is displayed. When the user is willing to donate to the corresponding specific group, the mobile device selects the donation message, and the mobile device opens the application to display a specific group description and a donation purpose corresponding to the solicitation information.
在一些實施態樣中,其中,該使用者在檢視該特定團體說明及該捐款用途之後,藉由該行動裝置在該應用程式中選擇一特定團體的交易帳號、是否匿名捐款、及是否需要收據,並輸入一捐款金額及一交易密碼,使得該銀行伺服器據以由該使用者的一使用者帳號將該捐款金額匯款至該特定團體的該交易帳號。In some implementations, the user, after viewing the description of the specific group and the purpose of the donation, uses the mobile device to select the transaction account of a specific group in the application, whether to make an anonymous donation, and whether a receipt is required , And enter a donation amount and a transaction password, so that the bank server will remit the donation amount to the transaction account of the specific group from a user account of the user.
在一些實施態樣中,其中,該銀行伺服器定期產生對應每一該特定團體的一捐款明細及一捐款人資料,以提供該特定團體進行對帳及收據的發送。In some implementation aspects, the bank server periodically generates a donation detail and a donor profile corresponding to each specific group to provide the specific group for reconciliation and receipt sending.
在另一些實施態樣中,該主動勸募系統還包含一分析系統,與該銀行伺服器及該銀行資料庫連線。其中,當該銀行伺服器接收到該信標裝置對該行動裝置的辨識結果時,根據該辨識結果決定對應該使用者的一客戶偏好機率。當該銀行伺服器判斷該客戶偏好機率大於一閥值時,該銀行伺服器選擇將該等勸募資訊之該其中至少一者,推播至該行動裝置。In other implementation aspects, the active fundraising system further includes an analysis system connected to the bank server and the bank database. Wherein, when the bank server receives the identification result of the beacon device to the mobile device, it determines a customer preference probability corresponding to the user according to the identification result. When the bank server determines that the customer's preference probability is greater than a threshold, the bank server chooses to push the at least one of the offer information to the mobile device.
在一些實施態樣中,其中,當該銀行伺服器判斷該客戶偏好機率大於該閥值,且該使用者在最近的一預定期間的捐款次數大於一預定次數時,該銀行伺服器選擇不將該等勸募資訊之其中任一者,推播至該行動裝置。In some embodiments, when the bank server determines that the customer’s preference probability is greater than the threshold, and the number of donations made by the user in the last predetermined period is greater than a predetermined number, the bank server chooses not to Any one of the solicitation information is pushed to the mobile device.
在一些實施態樣中,其中,當該銀行伺服器判斷該客戶偏好機率小於等於該閥值時,該銀行伺服器選擇不將該等勸募資訊之其中任一者,推播至該行動裝置。In some embodiments, when the bank server determines that the customer's preference probability is less than or equal to the threshold, the bank server chooses not to push any of the offer information to the mobile device.
在一些實施態樣中,其中,該銀行資料庫還儲存該銀行的多個客戶的多筆捐款資料,及該等特定團體的多筆受贈資料。該分析系統根據該等捐款資料以大數據分析的技術建立對應已捐款過的該等客戶的多個客戶模型,並根據該等客戶模型,及其中任一個已捐款過的該客戶的一最近捐款時間、一捐款頻率、一捐款金額、與一捐款對象,產生對應該客戶的該客戶偏好機率。該等客戶模型分別對應不同的該等特定團體。該分析系統根據該等特定團體的多個類別及該等受贈資料以大數據分析的技術建立對應每一該特定團體的一特定團體模型,並根據該特定團體模型產生該閥值,每一該受贈資料包含捐款者的一年齡、一性別、一家庭狀況、及一捐款金額之其中至少一者。In some implementation aspects, the bank database also stores multiple donation data of multiple customers of the bank and multiple donation data of these specific groups. Based on the donation data, the analysis system uses big data analysis technology to establish multiple customer models corresponding to the customers who have donated, and based on the customer models, and a recent donation of any of the customers who have donated Time, a donation frequency, a donation amount, and a donation object generate the customer's preference probability corresponding to the customer. These customer models correspond to different specific groups. The analysis system uses big data analysis technology to establish a specific group model corresponding to each specific group based on multiple categories of the specific groups and the donated data, and generates the threshold value according to the specific group model. The donated information includes at least one of the donor’s age, gender, family status, and donation amount.
在一些實施態樣中,其中,該分析系統根據超過一預定時間未再捐款的該等客戶的多個個人資料以大數據分析的技術建立對應每一該客戶的另一客戶模型,並根據該客戶模型,及其中任一個超過該預定時間未再捐款的該客戶的該個人資料產生該客戶偏好機率。每一該個人資料包含一年齡、一性別、一婚姻狀態、及一有無小孩狀態之其中至少一者。In some implementations, the analysis system uses big data analysis technology to establish another customer model corresponding to each customer based on multiple personal data of the customers who have not donated more than a predetermined time, and based on the The customer model, and any of the personal data of the customer who has not donated any more than the predetermined time, generates the customer preference probability. Each personal data includes at least one of an age, a gender, a marital status, and a child status.
本發明的功效在於:藉由該行動裝置預先安裝該銀行提供的該應用程式並開啟藍芽功能,且將該信標裝置設置在合適的場所,使得當該使用者將該行動裝置鄰近該信標裝置時能夠被定位且辨識成功,進而讓該銀行伺服器根據該辨識結果及該銀行資料庫所儲存的該等特定團體的該等勸募資訊,將其中一個勸募資訊推播至該行動裝置。如此一來,該使用者不但能夠清楚地獲知該特定團體的勸募內容,更僅需要依靠簡單地點選或輸入,就能夠輕鬆完成捐款,而能有效地提升捐款率。The effect of the present invention is that the mobile device is pre-installed with the application provided by the bank and the Bluetooth function is turned on, and the beacon device is set in a suitable place, so that when the user is near the mobile device The target device can be located and successfully identified, so that the bank server pushes one of the solicitation information to the mobile device based on the identification result and the solicitation information of the specific groups stored in the bank database. In this way, the user can not only clearly know the content of the promotion of the specific group, but also can easily complete the donation by simply selecting or inputting the location, which can effectively increase the donation rate.
在本發明被詳細描述之前,應當注意在以下的說明內容中,類似的元件是以相同的編號來表示。Before the present invention is described in detail, it should be noted that in the following description, similar elements are represented by the same numbers.
參閱圖1,本發明主動勸募系統的一第一實施例,包含一信標(Beacon)裝置2、一行動裝置3、一銀行資料庫4、及一銀行伺服器1。該銀行伺服器1及該銀行資料庫4屬於一銀行,該銀行伺服器1與該銀行資料庫4建立連線,例如是以有線的方式形成電連接。在本實施例中,該行動裝置3是一智慧型手機,而在其他實施例中,該行動裝置3例也可以是一平板電腦或其他可連網的電子裝置,都不以此為限。Referring to FIG. 1, a first embodiment of the active fundraising system of the present invention includes a
該信標裝置2支援信標的相關技術,例如是iOS系統的iBeacon技術或Android系統的Beacon技術,並與該銀行伺服器1建立連線。該銀行資料庫4儲存多個特定團體的多個勸募資訊,每一該勸募資訊包含對應該特定團體的一捐款訊息、一特定團體說明、及一捐款用途。舉例來說,每一該特定團體是一個公益團體,其中一個特定團體是喜憨兒基金會,對應的捐款訊息是「憨兒家庭安心照顧」,特定團體說明是「喜憨兒基金會是由一群心智障礙者的家長所組成,以心智障礙者的終生照顧、終生教育為核心」。捐款用途是「給憨兒家庭一個安心終老的未來」。The
該行動裝置3預先安裝該銀行提供的一應用程式(APP),並開啟藍芽(Bluetooth)功能,該應用程式例如是對應該銀行的行動銀行應用程式,即網路銀行的應用程式。當一個使用者攜帶該行動裝置3移動而鄰近該信標裝置2時,該信標裝置2對該行動裝置3定位並辨識。舉例來說,喜憨兒基金會在一商場內或人行道旁辦理勸募活動時,該信標裝置2會被在設置辦理活動的場所,則當該使用者在該商場或人行道散步時,就有鄰近該信標裝置2的機會。The mobile device 3 is pre-installed with an application (APP) provided by the bank and turns on the Bluetooth function. The application is, for example, a mobile banking application corresponding to the bank, that is, an online banking application. When a user carries the mobile device 3 and moves adjacent to the
該信標裝置2對該行動裝置3定位並辨識成功之後,通知該銀行伺服器1,使得該銀行伺服器1根據該行動裝置3的辨識結果,選擇將該銀行資料庫4所儲存的該等勸募資訊之其中至少一者,推播至該行動裝置3。舉例來說,該銀行伺服器可以根據預先設定的簡單規則來選擇該等勸募資訊,例如該信標裝置所設定的位置(即相關於該勸募活動的特定團體)來決定,或者,該使用者最近三個月或半年曾經捐款過的該特定團體等等,都不以此為限。After the
當該行動裝置3接收到該等勸募資訊之其中該者時,顯示該捐款訊息。當該使用者有意願捐款給對應的該特定團體時,藉由該行動裝置3選擇該捐款訊息,使得該行動裝置3開啟該應用程式以顯示對應該勸募資訊的該特定團體說明及該捐款用途。When the mobile device 3 receives one of the solicitation information, the donation message is displayed. When the user is willing to donate to the corresponding specific group, the mobile device 3 selects the donation message so that the mobile device 3 opens the application to display the specific group description and the purpose of the donation corresponding to the information .
該使用者在檢視該特定團體說明及該捐款用途之後,藉由該行動裝置3在該應用程式中選擇一特定團體的交易帳號、是否匿名捐款、及是否需要收據,並輸入一捐款金額及一交易密碼,使得該銀行伺服器1據以由該使用者的一使用者帳號將該捐款金額匯款至該特定團體的該交易帳號,而完成該使用者捐款給該特定團體的行為。也就是說,每一該特定團體及該使用者都是屬於該銀行的客戶,即在該銀行都有其銀行帳號,該主動勸募系統才能有效運作。另外,該銀行伺服器1還定期(如每個月)產生對應每一該特定團體的一捐款明細及一捐款人資料,以提供該特定團體進行對帳及收據的發送。After viewing the description of the specific group and the purpose of the donation, the user uses the mobile device 3 to select the transaction account of a specific group in the application, whether to make an anonymous donation, and whether a receipt is required, and enter a donation amount and a The transaction password enables the
參閱圖1,本發明主動勸募系統的一第二實施例,還包含一分析系統5。該分析系統5與該銀行伺服器1及該銀行資料庫4連線,在本實施例中,該分析系統5同樣屬於該銀行。該第二實施例大致上與該第一實施例相同,不同的地方在於:該銀行資料庫4還儲存該銀行的多個客戶的多筆捐款資料,及該等特定團體的多筆受贈資料。Referring to FIG. 1, a second embodiment of the active recruitment system of the present invention further includes an analysis system 5. The analysis system 5 is connected to the
該分析系統5根據該等捐款資料以大數據分析的技術作集群分析,以建立對應已捐款過的該等客戶的多個客戶模型。該等客戶模型分別對應不同的該等特定團體。舉例來說,每一該捐款資料包含捐款者(即該客戶) 的一最近捐款時間、一捐款頻率、一捐款金額、與一捐款對象。換句話說,該分析系統5能夠針對同一個該特定團體的收受捐款帳號,分析該銀行的客戶轉帳行為(如捐款頻率及捐款金額),並針對不同的行為給予相對應的權數,以計算該客戶再次捐款的機率值。The analysis system 5 uses big data analysis technology to perform cluster analysis based on the donation data to establish multiple customer models corresponding to the customers who have donated. These customer models correspond to different specific groups. For example, each donation data includes a donation time, a donation frequency, a donation amount, and a donation object of the donor (ie, the customer). In other words, the analysis system 5 can analyze the bank’s customer transfer behaviors (such as donation frequency and donation amount) for the same specific group’s donation account, and give corresponding weights for different behaviors to calculate the The probability value of the customer donating again.
該分析系統5還根據超過一預定時間未再捐款的該等客戶的多個個人資料以大數據分析的技術作集群分析,以建立對應每一該客戶的另外一個客戶模型。舉例來說,每一該個人資料包含一年齡、一性別、一婚姻狀態、及一有無小孩狀態之其中至少一者。也就是說,該分析系統5能夠分析該客戶的該個人資料,甚至再加上分析該客戶的轉帳與消費行為,如刷卡特店資料,以推估該客戶可能偏好的捐款行為。The analysis system 5 also uses big data analysis technology to perform cluster analysis based on multiple personal data of the customers who have not made donations for more than a predetermined period of time to establish another customer model corresponding to each customer. For example, each personal data includes at least one of an age, a gender, a marital status, and a child status. That is to say, the analysis system 5 can analyze the personal information of the customer, and even analyze the customer's transfer and consumption behavior, such as swiping card store information, to estimate the donation behavior that the customer may prefer.
該分析系統5還根據該等特定團體的多個類別及該等受贈資料以大數據分析的技術作集群分析,以建立對應每一該特定團體的一特定團體模型,進而計算對應該特定團體的一閥值。每一該受贈資料包含捐款者的一基本資料(如一年齡、一性別、一家庭狀況)、一捐款頻率、及一捐款金額之其中至少一者。該等特定團體的該等類別是依照公益團體的屬性與性質,如植物人、青少年兒童保護、婦女關懷、老人服務、特殊醫療、動保團體等等來作區分。The analysis system 5 also uses big data analysis technology to perform cluster analysis based on multiple categories of the specific groups and the donated data to establish a specific group model corresponding to each specific group, and then calculate the corresponding specific group A threshold. Each donated data includes at least one of a basic data of the donor (such as an age, a gender, a family status), a donation frequency, and a donation amount. The categories of these specific groups are distinguished according to the attributes and nature of public welfare groups, such as vegetatives, youth and children protection, women's care, elderly services, special medical care, animal protection groups, etc.
當該銀行伺服器1接收到該信標裝置2對該行動裝置3的辨識結果時,該銀行伺服器1根據該辨識結果判斷該使用者是該銀行的哪一位客戶,並根據該客戶是否曾經捐款選擇對應的該客戶模型,決定對應該使用者的一客戶偏好機率,即該客戶再次捐款的機率值。When the
當該銀行伺服器1判斷該客戶偏好機率大於其中一個該閥值時,該銀行伺服器1選擇將該等勸募資訊之該其中至少一者,推播至該行動裝置3。舉例來說,該銀行伺服器1根據每一該特定團體模型產生對應的該閥值,例如三個公益團體具有分別對應的三個閥值,如0.3、0.4、及0.5,當該客戶偏好機率(如0.9)大於三個閥值時,該銀行伺服器1將該三個公益團體的三個勸募資訊推播至該行動裝置3。或者,該銀行伺服器1僅將該客戶偏好機率與該閥值之間差異最大者(如閥值0.3)的勸募資訊推播至該行動裝置3。或者,該銀行伺服器1也能根據各種預先設計的規則,以在該客戶偏好機率大於該閥值時決定將多少數量的勸募資訊推播至該行動裝置3。When the
再舉例來說,參考表一,客戶A、B、C已超過該預定時間(如一年)未再捐款,或未曾捐款,則該客戶偏好機率分別是1.1、1.2、0.5。參考表二,客戶D、E、F最近一年有捐款過,並針對特定團體X、Y所計算出的該客戶偏好機率分別是1.4、0.8、1.2、0.3。
再者,當該銀行伺服器1判斷該客戶偏好機率大於該閥值,且該使用者在最近的一預定期間的捐款次數大於一預定次數時,該銀行伺服器1選擇不將該等勸募資訊之其中任一者,推播至該行動裝置3。例如該預定期間是一個月,該預定次數是兩次,也都不以此為限。當該銀行伺服器1判斷該客戶偏好機率小於等於該閥值時,即該客戶偏好機率小於等於每一該閥值時,該銀行伺服器1選擇不將該等勸募資訊之其中任一者,推播至該行動裝置3。Furthermore, when the
另外要特別補充說明的是:在本實施例中,該信標裝置2的數量是一個,僅是為方便說明起見。而在其他實施例中,該信標裝置2的數量可以是多數個,以設置在不同個合適的場所來進行主動勸募。In addition, it should be particularly supplemented that: in this embodiment, the number of the
綜上所述,藉由該信標裝置對鄰近的該行動裝置定位且辨識成功,以通知該銀行伺服器根據該行動裝置的辨識結果及該銀行資料庫所儲存的該等特定團體的該等勸募資訊,將其中一個勸募資訊推播至該行動裝置。或者,該分析系統根據該等客戶的該等捐款資料或該等個人資料及該等特定團體的該等受贈資料分別建立該等客戶模型及該等特定團體模型,使得該銀行伺服器據以決定如何選擇該等勸募資訊之其中至少一者。藉由該主動勸募系統,該使用者不但能夠利用該行動裝置的該應用程式而清楚地獲知該特定團體的勸募內容,更僅需要依靠簡單地點選或輸入,就能夠選擇如何捐款並輕鬆完成捐款的程序,因而能夠有效地提升捐款率,故確實能達成本發明的目的。In summary, the beacon device is used to locate and successfully identify the neighboring mobile device to notify the bank server based on the identification result of the mobile device and the specific groups stored in the bank database. Advising information, push one of the soliciting information to the mobile device. Alternatively, the analysis system can create the customer models and the specific group models based on the donation data or the personal data of the customers and the donated data of the specific groups, so that the bank server can determine How to choose at least one of the solicitation information. With the active solicitation system, the user can not only use the mobile device's application to clearly know the solicitation content of the specific group, but also can choose how to donate and complete the donation easily by simply selecting or typing in Therefore, it can effectively increase the donation rate, so it can indeed achieve the purpose of the invention.
惟以上所述者,僅為本發明的實施例而已,當不能以此限定本發明實施的範圍,凡是依本發明申請專利範圍及專利說明書內容所作的簡單的等效變化與修飾,皆仍屬本發明專利涵蓋的範圍內。However, the above are only examples of the present invention. When the scope of implementation of the present invention cannot be limited by this, all simple equivalent changes and modifications made in accordance with the scope of the patent application of the present invention and the content of the patent specification still belong to Within the scope of the patent for the present invention.
本發明的其他的特徵及功效,將於參照圖式的實施方式中清楚地呈現,其中: 圖1是一方塊圖,說明本發明主動勸募系統的一第一實施例及一第二實施例。 Other features and effects of the present invention will be clearly presented in the embodiments with reference to the drawings, in which: FIG. 1 is a block diagram illustrating a first embodiment and a second embodiment of the active recruitment system of the present invention.
1········ 銀行伺服器
2········ 信標裝置
3········ 行動裝置
4········ 銀行資料庫
5········ 分析系統
1········
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TWI525564B (en) * | 2012-05-31 | 2016-03-11 | 全家便利商店股份有限公司 | Donating money system and method thereof |
TWI630563B (en) * | 2016-12-29 | 2018-07-21 | 臺灣中小企業銀行股份有限公司 | Cloud-based temple donation system with map navigation characteristics and method thereof |
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TWM581744U (en) * | 2019-03-28 | 2019-08-01 | 第一商業銀行股份有限公司 | Active fundraising system |
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TWM378447U (en) * | 2009-10-20 | 2010-04-11 | Chunghwa Telecom Co Ltd | Interactive type charity donation device |
TWI517061B (en) * | 2010-07-22 | 2016-01-11 | 國立臺灣大學 | System and method for secure donations |
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