TWI703456B - Intelligent recommendation system and intelligent recommendation method - Google Patents
Intelligent recommendation system and intelligent recommendation method Download PDFInfo
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本揭示文件係關於一種智能推薦系統與智能推薦方法,特別是一種能夠智能問答的智能推薦系統與智能推薦方法。 This disclosure relates to an intelligent recommendation system and an intelligent recommendation method, in particular an intelligent recommendation system and an intelligent recommendation method capable of intelligent question and answer.
隨著人工智慧的發展,語音辨識技術越來越成熟,已經廣泛運用在許多不同的領域,像是行動裝置的智慧助手、智慧家電等等。語音辨識技術為人們的生活帶來了許多便利及幫助,但傳統上的語音辨識技術侷限於單個領域,或是僅針對使用者的提問提供連結,使用者必須點開連結才能找尋是否有解答,使用者無法藉由提問直接獲得解答。 With the development of artificial intelligence, voice recognition technology has become more and more mature and has been widely used in many different fields, such as smart assistants for mobile devices, smart home appliances, and so on. Voice recognition technology has brought a lot of convenience and help to people’s lives, but traditional voice recognition technology is limited to a single field, or only provides links for users’ questions, users must click on the link to find out if there is an answer. Users cannot get answers directly by asking questions.
本揭示內容的一實施例中,一種智能推薦系統包含語音分段電路、語音辨識電路、複數個類別資料庫及處理電路。語音分段電路用以接收語音資料,並根據語音資料的內容進行分段。語音辨識電路用以根據分段後的語音資料 辨識出語音資料的語意。複數個類別資料庫各自用以儲存複數個回答。處理電路用以根據語音資料的語意,搜尋類別資料庫中與語音資料的語意有關連性的回答,處理電路根據語音資料的語意與回答之間的關聯性對回答進行排序,並推薦排序後的回答中的推薦回答。 In an embodiment of the present disclosure, an intelligent recommendation system includes a voice segmentation circuit, a voice recognition circuit, a plurality of category databases, and a processing circuit. The voice segmentation circuit is used to receive the voice data and perform segmentation according to the content of the voice data. The voice recognition circuit is used to base the segmented voice data Identify the semantic meaning of the voice data. The plural category databases are each used to store plural answers. The processing circuit is used to search for answers related to the semantic meaning of the voice data in the category database according to the semantics of the voice data. The processing circuit sorts the answers according to the semantics of the voice data and the relevance of the answers, and recommends the sorted answers Recommended answer in answer.
本揭示內容的另一實施例中,一種智能推薦方法包含下列操作:透過語音分段電路,接收語音資料,根據語音資料的內容進行分段;透過語音辨識電路,根據分段後的語音資料辨識出語音資料的語意;根據語音資料的語意,搜尋出複數個類別資料庫中與語音資料的語意有關連性的複數個回答;分析語音資料的語意與回答之間的關聯性,對回答進行排序;推薦排序後的回答的推薦回答。 In another embodiment of the present disclosure, an intelligent recommendation method includes the following operations: receiving voice data through a voice segmentation circuit, and performing segmentation based on the content of the voice data; using a voice recognition circuit, identifying based on the segmented voice data Find out the semantic meaning of the voice data; according to the semantic meaning of the voice data, search for multiple answers related to the semantic meaning of the voice data in the plural category databases; analyze the relevance between the semantic meaning of the voice data and the answers, and sort the answers ; Recommend the recommended answer of the ranked answer.
綜上所述,透過辨識出語音資料的語意,並搜尋出複數個類別資料庫中與語音資料的語意有關連性的複數個回答,從中搜尋出最相應的回答,智能解決使用者的問題。 In summary, by recognizing the semantic meaning of the voice data and searching for multiple answers related to the semantic meaning of the voice data in a plurality of category databases, searching for the most corresponding answer, the user’s problem can be solved intelligently.
100‧‧‧智能推薦系統 100‧‧‧Smart Recommendation System
110‧‧‧語音分段電路 110‧‧‧Speech segmentation circuit
120‧‧‧語音辨識電路 120‧‧‧Voice recognition circuit
130‧‧‧處理電路 130‧‧‧Processing circuit
140-1、140-2、140-n‧‧‧類別資料庫 140-1, 140-2, 140-n‧‧‧Category database
200‧‧‧方法 200‧‧‧Method
S210、S220、S230、S240、S250‧‧‧步驟 S210, S220, S230, S240, S250‧‧‧Step
第1圖繪示根據本揭示文件之一實施例的智能推薦系統的功能方塊圖。 Fig. 1 is a functional block diagram of an intelligent recommendation system according to an embodiment of the present disclosure.
第2圖繪示根據本揭示文件之一實施例的智能推薦方法的流程圖。 Figure 2 shows a flowchart of a smart recommendation method according to an embodiment of the present disclosure.
在本文中所使用的用詞『包含』、『具有』等等,均為開放性的用語,即意指『包含但不限於』。此外,本文中所使用之『及/或』,包含相關列舉項目中一或多個項目的任意一個以及其所有組合。 The terms "include", "have" and so on used in this article are all open terms, meaning "including but not limited to". In addition, the "and/or" used in this article includes any one of one or more of the related listed items and all combinations thereof.
於本文中,當一元件被稱為『連結』或『耦接』時,可指『電性連接』或『電性耦接』。『連結』或『耦接』亦可用以表示二或多個元件間相互搭配操作或互動。此外,雖然本文中使用『第一』、『第二』、...等用語描述不同元件,該用語僅是用以區別以相同技術用語描述的元件或操作。除非上下文清楚指明,否則該用語並非特別指稱或暗示次序或順位,亦非用以限定本揭示文件。 In this text, when an element is referred to as "connection" or "coupling", it can refer to "electrical connection" or "electrical coupling". "Link" or "coupling" can also be used to indicate mutual operation or interaction between two or more components. In addition, although terms such as "first", "second", ... are used herein to describe different elements, the terms are only used to distinguish elements or operations described in the same technical terms. Unless the context clearly indicates, the terms do not specifically refer to or imply the order or sequence, nor are they used to limit this disclosure.
請參考第1圖,第1圖繪示根據本揭示文件之一實施例的智能推薦系統的功能方塊圖。智能推薦系統100包含語音分段電路110、語音辨識電路120、處理電路130、類別資料庫140-1、類別資料庫140-2、…、類別資料庫140-n。
Please refer to FIG. 1. FIG. 1 is a functional block diagram of a smart recommendation system according to an embodiment of the present disclosure. The
在一實施例中,智能推薦系統100可以是穿戴式電子裝置、行動電子裝置或其餘類型之電子裝置,語音分段電路110用以接收使用者發出的語音訊息,例如提問。語音辨識電路120用以辨識語音訊息的語意。處理電路130分析語音訊息的語意並對類別資料庫140-1、類別資料庫140-2、…、類別資料庫140-n中的資料進行搜尋及排序,並將對應語音訊息的回答顯示給使用者。在此實施例中,類
別資料庫的是數量以n個做為舉例說明,n個數量可以因實際應用而有所調整。
In one embodiment, the
應注意到,上述智能推薦系統100中的裝置及元件的實現方式不以上述實施例所揭露的為限,且連接關係亦不以上述實施例為限,凡足以令智能推薦系統100實現下述技術內容的連接方式與實現方式皆可運用於本案。
It should be noted that the implementation of the devices and components in the above-mentioned
第2圖繪示根據本揭示文件之一實施例的智能推薦方法的流程圖。第2圖的方法200包含步驟S210、步驟S220、步驟S230、步驟S240及步驟S250。為使第2圖所示之智能推薦方法易於理解,請同時參考第1圖及第2圖。於步驟S210中,透過語音分段電路110接收使用者的語音資料,例如使用者的提問,語音分段電路110接收到語音資料後會將語音資料分段。於一實施例中,使用者提問”18歲可不可以買股票”,語音分段電路110會將”18歲”分成第一段,”可不可以”分成第二段,”買股票”分成第三段。
Figure 2 shows a flowchart of a smart recommendation method according to an embodiment of the present disclosure. The
步驟S220中,語音辨識電路120藉由分段後的語音資料辨識出語音資料的語意。於一實施例中,語音辨識電路120會將分段後的語音資料轉換為語音向量,例如將”18歲”、”可不可以”及”買股票”這三個段落轉換成由0與1組合而成的向量,接著將這三個語音向量與n個類別資料庫140-1、類別資料庫140-2、…、類別資料庫140-n做比對。類別資料庫可以例如是百科全書模組、接龍遊戲模組、唱歌模組、法律模組、計算模組、學習英文模組、天氣概況模組、新聞模組、股票問答模組及食譜模組等等具有問
答集的資料庫。類別資料庫也使用向量的方式儲存相關的問答集。語音辨識電路120將語音向量與類別資料庫內的問答集向量做比對,找出兩者差距較小的類別資料庫,辨識出語音資料可能是屬於哪幾個類別資料庫。例如”買股票”段落與股票問答模組、百科全書模組及法律模組中的資料差距較小,因此判斷語音資料的語意與股票問答模組、百科全書模組及法律模組相關,而解答也較可能出現在股票問答模組、百科全書模組及法律模組所儲存的問答集中。
In step S220, the
於步驟S220中,先將可能的解答範圍縮小為股票問答模組、百科全書模組及法律模組中。在步驟S230中,處理電路130將語音向量與股票問答模組、百科全書模組及法律模組中的問答集向量做比較,計算語音向量與問答集向量之間的差距。
In step S220, the range of possible answers is first narrowed down to the stock Q&A module, the encyclopedia module, and the legal module. In step S230, the
在步驟S240中,處理電路130將差距最小的回答依序排列到大,處理電路130可設定排序回答的數量,例如設定排序差距最小的前20個回答。步驟S250中,根據排序結果將差距最小的回答推薦給使用者。例如處理電路130在股票問答模組中比對出差距最小的問答為”18歲不能買股票”,因此將回答使用者”不能”。
In step S240, the
於一實施例中,智能推薦系統100包含歷史回答資料庫(未繪示),歷史回答資料庫用以儲存使用者先前提問過的問題或說過的話,以及智能推薦系統100推薦過的回答。智能推薦系統100中的處理電路130在步驟S240中將搜尋到的回答排序過後,藉由分析歷史推薦回答及當前推薦回
答的排序,以推薦給使用者推薦回答。例如,使用者提問”甲乙兩家餐廳哪一家比較好吃”,智能推薦系統100將與”好吃”相關的回答排序後,甲餐廳的排序在最前端,且該使用者先前提問的次數是關於甲餐廳的問題高於關於乙餐廳,因此智能推薦系統100判斷該使用者對甲餐廳較感興趣,從而先推薦甲餐廳給使用者。
In one embodiment, the
於一實施例中,使用者提問”甲乙兩家餐廳哪一家比較好吃”,智能推薦系統100將與”好吃”相關的回答排序後,甲餐廳的排序在乙餐廳前面,但由於該使用者先前提問的次數是關於乙餐廳的問題高於關於甲餐廳的,因此智能推薦系統100判斷該使用者對乙餐廳較感興趣,從而先推薦乙餐廳給使用者。
In one embodiment, the user asks "Which of the two restaurants A and B is more delicious?" After the
在一實施例中,歷史回答資料庫可為外部資料庫,或者內建於智能推薦系統100中。歷史回答資料庫儲存智能推薦系統100與使用者之間的互動紀錄,使用者可以根據智能推薦系統100推薦的回答給予回饋,例如準確性回報等等,智能推薦系統100藉由歷史回答資料庫的紀錄,使推薦的回答更接近使用者所需要的答案。
In an embodiment, the historical answer database may be an external database or built into the
綜上所述,透過語音分段電路將語音訊息分段,語音辨識電路辨識出語音資料的語意,並搜尋出複數個類別資料庫中與語音資料的語意有關連性的複數個回答,從中搜尋出有相關性的回答並計算差距,並將差距最小的回答推薦給使用者,智能解決使用者的問題。 To sum up, the voice message is segmented by the voice segmentation circuit. The voice recognition circuit recognizes the semantic meaning of the voice data, and searches for multiple answers related to the semantic meaning of the voice data in a plurality of category databases. Provide relevant answers and calculate the gap, and recommend the answer with the smallest gap to the user to intelligently solve the user’s problem.
100‧‧‧智能推薦系統 100‧‧‧Smart Recommendation System
110‧‧‧語音分段電路 110‧‧‧Speech segmentation circuit
120‧‧‧語音辨識電路 120‧‧‧Voice recognition circuit
130‧‧‧處理電路 130‧‧‧Processing circuit
140-1、140-2、140-n‧‧‧類別資料庫 140-1, 140-2, 140-n‧‧‧Category database
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TWM568474U (en) * | 2018-04-13 | 2018-10-11 | 中興保全股份有限公司 | Voice assistant device |
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