TWI699715B - An enhanced on-line platform for workforce - Google Patents

Abstract

This invention is an enhanced on-line platform for workforce. The platform is enhanced mainly by offering the processes in changing the schedule plan of the assignments. The changes can be the objectives, the deliverables, the schedule, the members in the workforce etc. or/and their combinations in the assignments. The potential changes could be triggered as the assignments are in progress. The platform provides the processes of making the changes. The platform will automatically trigger the processes if the actions are not done in accordance with the schedule plan. Even if the actions are well done with the plan, the members of the workforce can trigger the processes on the platform, especially they foresee the potential changes of the schedule plan.

Description

Enhanced online work platform

This case is related to an online work platform built on the information network, especially an online work platform with a response mechanism and process when the work schedule needs to be changed during the work.

With the development of information technology and the popularization of the Internet, the speed of computer operations and network transmission is getting faster and faster, and more and more tasks are completed by computers, such as word processing, image analysis, data calculation, etc. Need to use a computer to complete. There are many tasks that can even be done entirely on the computer, such as translation, writing, design, online consulting, etc. The job execution party completes the work on the computer. During the work, the job execution party can communicate and collaborate with the job management party through the information network. Face-to-face physical communication can be greatly reduced, creating a new type of work, such as crowdsourcing ) And remote work.

The online work platform built on the information network provides various services, so that this type of mass turnkey and remote work can be systematically executed. Although the services provided by each work platform are not the same, most of them can provide the match between the work manager and the work performer, provide communication tools for the work, and the function of mutual evaluation between the work manager and the work performer after the work is completed . Such online work platforms are established all over the world, such as upwork.com in the United States, and freelancer.com based in Australia. These examples all prove that the work style of mass turnkey and remote work lines has its own characteristics. Necessity, the online work platform also has its market value.

Most of the users on the work platform can be divided into two parties. One is the platform users who provide job opportunities, determine work goals, and check work results for work managers, including employers and managers. The other party is the platform user who performs the work by the work execution party, including staff and workers.

During the matchmaking process between the work management party and the work execution party, the work management party proposes the work content and goals, and the work execution party provides personal skills and work experience and other related materials. After these materials are processed by the platform, the platform can recommend the work to the job The executor or recommend the job executor to the work manager. In addition to the active recommendation of the platform, search functions are usually provided to job executives and job managers so that they can screen suitable jobs and candidates in the database of the platform.

After the work matching process is completed, the platform provides more online communication tools for the work executive and the work manager to communicate with each other during the work. Online communication tools include e-mail, instant messaging, etc.

Most online work platforms provide an evaluation system that allows the work performer and the work manager to evaluate each other on the experience of the cooperation after the work is completed. This evaluation is usually made public on the platform, which may affect subsequent transactions. Such an evaluation system not only provides an opportunity to build a personal brand, but also restricts users' behavior on the platform.

In order to ensure the safety of both parties' transactions, most work platforms will cooperate with certified financial system companies, such as paypal. In this way, the money is managed by the credible financial system company, which strengthens the trust between the work execution party and the work management party, and can also ensure the safety of both parties' transactions.

However, even if the online work platform has the above-mentioned matching, management, evaluation and third-party financial flow functions, compared with remote work and office work, the mass contracting is still not the mainstream of the work market. There are many office work. Even if moving to the outside can help the work manager save the cost of office rent and equipment, the work manager would rather do it in the office. The main reason is that before the online work platform matches the two parties, the work content, work objectives and salary and other working conditions often need to be agreed before the start of the work, so that the two parties can negotiate the work schedule, and then work according to the schedule. The work content and goals are uncertain before the work is implemented. In the process of work, it is common to adjust the work objectives and work content. High value-added work is usually because the work execution can respond to changes in the work process and propose countermeasures to solve them. Fixed work (routines) usually pay more low. In the era of knowledge economy, more and more work needs to be innovative, and the uncertainty of work content and goals is getting higher and higher. This type of work involves the uncertainty of content and goals, and because of the risks arising from such uncertainty, there are currently almost no methods and mechanisms to manage online work platforms.

One of the objectives of the present invention is to provide work for managing this type of work schedule that may change during work. When the work schedule changes, provide corresponding processes and mechanisms in the work platform so that all parties involved in the work can follow.

For a certain matchmaking work, the work schedule refers to all the pending matters related to the work agreed between the parties involved in the work or between the parties involved in the work and the work platform during the work period , The time point corresponding to each item. For example, the time of the start of the work, the work product to be delivered and the time of delivery, the specifications of work acceptance and the time of acceptance, the amount of payment and the time of payment, etc.

Another purpose of the present invention is to provide a process and a mechanism for changing the work executor when the work schedule is changed.

The present invention proposes an online work platform, which is built on an information network and provides users with online services. These services include work matching, work schedule management, and work Services such as schedule change management, job evaluation and third-party financial system.

The work matching service is to provide the function of work matching for the online work platform, matching the work management party and the work execution party. The work management party proposes work-related materials including work content, work goals and budgets, and the work execution party provides relevant materials such as skills and work experience. After comparing the information of both parties through the platform, the appropriateness of both parties is calculated. Therefore, the platform can match, recommend work to the work performer or recommend the work performer to the work manager. In addition to platform recommendations, it also provides search functions for job executives and job managers, so that they can propose their own screening criteria to find suitable jobs and candidates. More importantly, during the matchmaking process, third parties other than the work manager and job performer are allowed to provide screening conditions to influence the results of the matchmaking. The role of the third party on the platform can be for customers, human resources representatives, etc. Third parties other than the provider and the work performer.

The work schedule management service is to provide the online work platform with the function of work schedule management. The work schedule is all agreed between the parties involved in the work or between the parties involved in the work and the work platform during the work period. The to-be-executed items related to this work, and the time point corresponding to each item. The work schedule management function is that the computing system on the work platform will remind the executor of the item in advance according to each item to be executed in the work schedule, and check whether the item is executed at the time when the item expires, If it is executed, move the work schedule to the next item to be executed, and repeat the above process. If the to-be-executed items are not executed, the work schedule change management is started.

The work schedule change management service is to provide the online work platform with the function of work schedule change management. The work schedule change refers to the work content, work objectives, work deliverables, schedule, work execution party, etc. in the current work schedule Part or all of the pending execution Circumstances when things need to be changed for some reason. The work schedule change management function is to provide a process and mechanism for clearing work and changing work schedules when the above-mentioned situation occurs.

The process of closing the work is a process in which the work manager and the work performer agree on the partial payment of the work schedule at the time. The indicators of the work schedule include the time the work performer performs the work and the work performer has delivered Work results, etc.

The time for the job executor to perform the job can be calculated by the job timing software provided by the work platform. Before starting the work, the job executor needs to execute this software to be able to work. This software, with the consent of the job executor, intercepts the job executor regularly or irregularly A screenshot of the computer screen during working hours proves that the job execution party does work for the job management party during that time period. In this way, the work manager can only formulate the maximum allowable working hours according to the budget, and the job salary of the work executive can be calculated based on the working hours. Since the working hours are not fixed, they can deal with work uncertainty more flexibly .

The indicators of the execution of the work schedule can also be calculated by the proportion of work completed. The online work platform provides a mechanism for the delivery of work results in stages. The work results can be negotiated by both parties and delivered in stages. Each stage has its own corresponding delivery content. , Delivery time and payment amount. In this way, even if the work schedule needs to be changed, the work performer’s salary can be calculated based on the completed work stage. This mechanism allows the current work to be settled first when the work schedule needs to be changed. , And then change the future work schedule, so that you can deal with work uncertainty more flexibly.

As the work progresses, when the to-be-executed items planned in the work schedule do not happen as scheduled for some reason, the online work platform will automatically initiate the change procedure.

Even if the to-be-executed items planned in the work schedule, as expected progress, participate in the work All parties can still submit requests for changes to the work schedule. For example, when the work performer anticipates that the work schedule needs to be changed, or even if the conscious skills do not meet the work requirements, they can activate the work schedule management change function and submit the current work results to the work manager , It is recommended that the work management side clear the work. After the work is cleared, the work management side can then find more suitable candidates. When the work manager anticipates that the work schedule needs to be changed, it can also request the work performer to stop work. It is recommended that the work performer submit the current work results to the work manager, first clear the work, and then agree on the new work schedule. If it cannot be reached The agreement, because the work has been settled, the work manager can re-search for suitable candidates.

The online work platform also provides a reward mechanism for goal achievement. The job manager provides additional bonuses for the job performer when the job goals are reached on schedule, and provides incentives for rewards to achieve the goals. The amount of bonuses can be negotiated by all parties involved in the work.

The above-mentioned work schedule change management that combines work timing, work settlement, staged work product delivery, work schedule changes, and goal achievement rewards not only provides that all parties involved in the work are in progress, and they actively propose work schedule changes at any time opportunity. These functions can manage the uncertainty of the work schedule and the risks caused by this uncertainty, driving work managers to release such high-value work to the online work platform to improve the quality of platform work.

The work evaluation service provided by the work platform is the function of providing work evaluation services for the work platform, allowing all parties involved in the work to evaluate each other based on the experience of the cooperation after the work is completed or settled. This evaluation can be made public on the work platform It can also be disclosed to certain users only. Such a job evaluation function not only provides users with an opportunity to build a brand, but also restricts users' behavior on the platform.

The work platform proposed by the present invention is not limited to only providing the above-mentioned services and can be compatible with other services added to the work platform, and is compatible with those added to the online work platform Other services include cash flow services, community services, etc.

100‧‧‧Online Work Platform

010‧‧‧Work Information Website

011‧‧‧Work matching function

012‧‧‧Working schedule management function

013‧‧‧Work schedule change management function

014‧‧‧Work evaluation function

015‧‧‧Communication Tools

016‧‧‧Database

017‧‧‧Community

020‧‧‧User

021‧‧‧Work Management Party

022‧‧‧Work Execution Party

023‧‧‧Third Party

030‧‧‧Operating System

0131‧‧‧Time management mechanism

0132‧‧‧Phased work results delivery mechanism

0133‧‧‧Working schedule change mechanism

0134‧‧‧Goal achievement reward mechanism

0135‧‧‧Close the work

400‧‧‧The work executor proposes to change the work schedule web page drawing

401‧‧‧The field of the proposed amount

402‧‧‧Objection content field

403‧‧‧Response button

410‧‧‧Pop-up window

411‧‧‧Protocol History

412‧‧‧Clear the work amount field

413‧‧‧Remark field

414‧‧‧Confirm button

500‧‧‧The work management party proposes to change the work schedule web page drawing

501‧‧‧Stop contract button

502‧‧‧Remark field

503‧‧‧Confirm button

101‧‧‧Online Community Work Platform

The first figure is an embodiment of the basic system architecture of the online work platform of the present invention.

The second figure is the mechanism contained in the function of the online work platform's work schedule change management function of the present invention.

The third figure is an embodiment of the process for the user to start the work schedule change.

The fourth figure is an embodiment of the online work platform proposed by the present invention where the work executor initiates the work schedule change.

The fifth figure is an embodiment of the online work platform proposed by the present invention where the work manager initiates the work schedule change.

The sixth figure is an embodiment of the online work platform provided by the present invention plus other functions.

The embodiments implementing the present invention are described in detail as follows. It should be understood that the present invention can have different changes in various aspects without departing from the scope of the present invention. The descriptions and illustrations are for explaining the present invention, not for limiting the present invention.

The first figure is an embodiment of the basic system architecture of the online work platform of the present invention. 100 is an online work platform, which is composed of 010 work information website, 020 users, 030 computing system and 040 information network.

The work information website 010 is a web-based service built on the information network. The content of the web page is determined by the user and the website. The user can use the web browser to access Browse the web and use the services provided by the website.

The information network 040 is a connection for connecting various information terminal equipment, which can be connected in a wired or wireless manner. Information networks include the Internet, Intranet, Internet of Things, and wireless networks.

The job information website 010 connects multiple users 020 through the information network 040. The users include but are not limited to the job manager 021, the job executive 022 and other third parties 023. In a job, the users of all parties can be singular or plural. The user provides data to the work information website 010 through the information network 004, and the communication tool 015 is used to transmit information between users and between users and the website. The communication tool 015 can be a communication tool such as e-mail, instant messaging, video, and Internet phone.

An example of the work matching function 011 is that after the work management party 021 logs on to the work information website 010, the work case data is submitted to the work information website. The work case data includes but is not limited to budget, work objectives, work content, delivery items, etc. . The website stores its information in the 016 database. Work cases can include, but are not limited to, work objectives, work content, work schedule and budget, etc. related to the work. The job execution party 023, after logging into the platform, submits the job history to the job information website, and the website stores its data in the database. The content of the work history may include, but is not limited to, the learning background of the job performer, work skills, work achievements, work experience and other information related to the job performer. The computing system 030 refers to the data in the database and recommends 0 or 1 or more job performers suitable for the job to the job management party, and also recommends 0 or 1 or more suitable jobs to the job manager and open them Through the communication channels of both parties on the website, both parties can use communication tools to communicate with each other to discuss details and negotiate agreements. After the two parties agree, fill in the work schedule on the website.

The work schedule is a form provided by the website. During the work period, all the to-be-executed items related to the work agreed between the parties involved in the work or between the parties involved in the work and the work platform are related to each The time points corresponding to the items are included in the table.

An embodiment of the work schedule management function 012 is that the computing system 030 on the website reminds the executor of each item to be executed before it expires according to the work schedule. And at the time when the item expires, check whether the item is executed, if it is executed, move the work schedule to the next item to be executed, and repeat the above process. If the to-be-executed items are not executed, the work schedule change management 013 is activated.

The second figure shows an embodiment of the operation of the work schedule change management function 013. The schedule change management function 013 can be activated by the work management party 021, the work execution party 022, the third party 023 or the computing system 030. After the work schedule change management function 013 is activated, the website will require all parties to agree to clear the work. The mechanism for clearing the work includes the timing management mechanism 0131 and the phased work product delivery mechanism 0132. After the work is completed, the work schedule is changed. The website provides a new work schedule through the change work schedule mechanism 0133, and re-negotiates the work schedule through the communication tool 015. The goal achievement reward mechanism 0134 provides at any point in the execution of the work schedule, the work management party can provide additional bonuses for the work performer when the work goals are reached on schedule, and provide incentives for the rewards to achieve the goals. The amount of the bonus can be determined by all participants in the work. Party agreed.

The timing management mechanism 0131 provides the working time of the job executor 022 as an indicator for closing the job. The time for the job executor to perform the job can be calculated by the job timing software 01311 provided by the website. Before starting work, the job executor needs to execute this software in order to work. With the consent of the job executor, this software will regularly or irregularly take screenshots of the job executor’s computer screen during working hours to prove that the job is within this time interval. The executive does work for the work manager. In this way, the work manager can only formulate the maximum allowable working hours according to the budget, and the job salary of the work executive can be calculated based on the working hours. Since the working hours are not fixed, they can deal with work uncertainty more flexibly .

The phased work product delivery mechanism 0132 provides the percentage of work completed as an indicator of work completion. Work results can be delivered in phases, and each phase has its own corresponding delivery content, delivery time and payment amount. In this way, even when the work schedule needs to be changed, the work performer’s salary can be calculated based on the completed stage. This mechanism allows the current work to be cleared first when the work schedule needs to be changed, and then Change the future work schedule.

The third figure (A) is an embodiment of the process of the work execution party actively changing the work schedule. The flowchart 200 includes steps 201, 202, 203, 204, 205, 206 and 207. Step 201 is the work manager 021 in The website publishes the work case, and step 202 is the completion of the match between the work management party and the work execution party, and the work schedule is submitted. Proceed to step 203 to execute the work schedule. During the execution of the work schedule, if the job executor predicts that the work schedule needs to be changed, step 204 will be executed, the work schedule change management function 013 will be activated, and then step 205 will be executed to clear the work and clear the work. After completion, the new work schedule will be negotiated with the work manager. If in the new work schedule, the work executor remains unchanged, step 206 will be executed, and the work schedule change management function 013 will update the work schedule, and the work management function will execute the new work schedule. If the new work schedule includes the change of the work performer, step 207 will be executed, and the work manager needs to reissue the case to find a new work performer.

The third figure (B) is an embodiment of the process of the work manager actively changing the work schedule. The flowchart 300 includes steps 301, 302, 303, 304, 305, 306 and 307, and step 301 is the work manager 021 Post work cases on the website, step 302 is work management Completion of the match between the party and the work execution party, and submit the work schedule. Proceed to step 303 to execute the work schedule. During the execution of the work schedule, if the work manager predicts that the work schedule needs to be changed, it will execute step 304, start the work schedule change management function 013, and then execute step 305 to clear the work and clear the work After completion, the new work schedule will be negotiated with the work manager. If in the new work schedule, the work executor remains unchanged, step 306 will be executed, and the work schedule change management function 013 will update the work schedule, and the work management function will execute the new work schedule. If the new work schedule includes the change of the work performer, step 307 will be executed, and the work manager needs to reissue the case to find a new work performer.

The fourth figure is an example of a web page drawing that the work executor proposes to change the work schedule and requires the work to be cleared. The web page drawing 400 contains at least a field for the amount of 401 proposed to record the amount of partial payment proposed by the work executor. 402 objection content field, record the remarks of the job executive and 403 the response button of the job manager. When the work manager responds to disagreement, another window 410 pops up. The window 410 contains at least the negotiation history 411, the field 412 for the work manager to settle the work amount, the field 413 for recording the remarks of the work manager, and the confirmation Send button 414. After receiving the work manager’s proposal, the work execution party may agree or disagree with the work manager’s proposal. If it agrees, the work will be settled and the work schedule will be changed. If you do not agree, repeat the above process and continue the negotiation.

The fifth figure is an embodiment of the work manager’s request to change the work schedule, end the contract and request the work performer to clear the work web page drawing. The web page drawing 500 includes at least a contract termination button 501 and a field 502 for recording the work manager’s remarks. With the confirmation button 503. According to the request of the work management party, the work execution party puts forward the request for work settlement, and the work management party responds to the work execution party to settle the work. The web page drawing can be the same as the fourth figure.

The work evaluation service provides the work evaluation function 014 for the work platform. After the work schedule is suspended or completed, the platform invites all parties involved in the work including work management party 021, work execution party 022 and third party 023. For this work, Mutual evaluation.

The members of the work team are the work manager and the work performer, which are only one embodiment. In other embodiments, the role of the work team can be added to a third party joining agreement in some embodiments, such as joining a customer, a human resources representative Wait for the role.

The work platform proposed by the present invention has compatibility and scalability with other functional systems. The sixth figure is an example of the expansion of the online work platform. The 017 community gathers all users on the platform so that they can If there is no related work on the platform, you can still post in the community to share and exchange each other's experience in using the platform. Such a social community system is compatible with the work platform of the present invention, and can be built into the work platform of the present invention to form a 101 online community work platform.

All parts of the work platform proposed by the present invention and the contained functions, mechanisms, tools, etc., can be completed by one or more programming languages, such as C, Java, HTML, PHP, Python, etc., or can be combined All kinds of software are used to complete, or combined with programming language and software, no matter what programming language and software are used to achieve the online work platform proposed by the invention, it does not depart from the scope of this invention.

100‧‧‧Online Work Platform

010‧‧‧Work Information Website

011‧‧‧Work matching function

012‧‧‧Working schedule management function

013‧‧‧Work schedule change management function

014‧‧‧Work evaluation function

015‧‧‧Communication Tools

016‧‧‧Database

020‧‧‧User

021‧‧‧Work Management Party

022‧‧‧Work Execution Party

023‧‧‧Third Party

030‧‧‧Operating System

040‧‧‧Information Network

Claims (10)

An online work information platform, which includes: an information network; a work information website through which a plurality of users are connected. These users include work managers and work executives, and these users use the information The network submits data to the work information website, and between the users and between the users and the work information website, the work information website transmits messages through communication tools, so that the work can be carried out; and a computing system, The computing system provides a plurality of algorithms to perform calculations based on the data provided by the users, the data generated by the job information website, and other data. The calculation results provide multiple functions of the job information website to assist the work. , The computing system is built on a server with computing capability, and the result of its calculation provides a work schedule management function. The work schedule management function is used to manage a work schedule. The work schedule includes The multiple to-be-executed items agreed between the users or between the users and the job information website, and the multiple time points corresponding to each of the to-be-executed items, the computing system will be based on the job For each to-be-executed item in the schedule, remind the work performer of each to-be-executed item in advance to confirm whether the item is executed according to the schedule, and if it is executed, move the work schedule to the next item to be executed , And repeat the above process. For example, the online work information platform mentioned in item 1 of the scope of the patent application, where the information network is a connection that connects various terminal equipment, and can be connected by wired or wireless means. For example, the online job information platform mentioned in item 1 of the scope of patent application, where the job information website is a service with a web page built on the information network, and the content of the web page is shared by the users and the job information website It is determined that these users can browse the web through a web browser and use the services provided by the job information website. For example, the online job information platform described in item 1 of the scope of patent application, where the calculation result further provides a job matching function, a job schedule change management function, and a job evaluation function. For example, the online job information platform described in item 4 of the scope of patent application, wherein the job matching function is to match the job execution party with the job manager, and the job manager’s role on the website is to provide the job website The user, the role of the job executor on the website is the website user who executes the job, and the job matching function, during the matching process, allows the job manager and the job executor to provide filter conditions, A third party is also provided to provide filtering conditions to influence the results of the matchmaking. The role of the third party on the website is a third party other than the work manager and the work performer. For example, the online work information platform described in item 4 of the scope of patent application, in which, if the pending items are not executed, the work schedule change management function is activated. For example, the online work information platform described in item 4 of the scope of patent application, wherein the work schedule change management function is used to manage a work schedule change, and the work schedule change includes the work content and work in the work schedule. At least one of the goals, work deliverables, schedule, and the job performer is posted in the context when part or all of the content in the schedule needs to be changed, and the job change management function includes when the context occurs , The job information website provides clearing jobs And change the work schedule mechanism. For example, in the online work information platform described in item 4 of the scope of patent application, the work evaluation function is that after the work schedule is completed or suspended in the middle, the work manager and the work performer evaluate each other on the cooperation. For example, the online work information platform described in item 7 of the scope of patent application, wherein the process of clearing work is a mechanism for the work manager and the work performer to agree on the work schedule implementation at that time. The corresponding webpage content can include the history of the agreement, the proposal for the settlement of the work amount, the text remark field and the buttons indicating whether to agree or disagree with the proposal for the settlement of the work amount, and if the button indicating the agreement is clicked, an agreement is reached and the process ends; If you click the button that indicates disagreement, a new display is generated. The new display may include a space field for the amount of the proposed partial payment, a text remark field, the history of the agreement, an attachment description, and a button for confirming the submission of the proposal. For example, the online work information platform described in item 7 of the scope of patent application, wherein the change of the work schedule is for the work manager, the work performer or the work information website to initiate the work schedule change, and the new work schedule is agreed upon In the process of the work manager or the work performer, the content of the web page that initiates the work change includes the button to start the work schedule change, the text memo field, and the button to confirm the change, and the web page that agrees on the new work schedule includes the display New work item field, delivery date field, content description field, text remark box, attachment description and confirmation button.

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