TWI699699B - System for developing graphical automatic dialogue procedure, method thereof and computer-readable storage device - Google Patents

Abstract

The disclosure is related to a system for developing a graphic automatic dialogue procedure and a method thereof. The system provides a server that includes software-enabled modules such as a condition setting module used to provide dialogue instructions for forming conditions in a dialogue; an operating procedure setting module for providing operating procedures corresponding to the conditions; and a result setting module for rendering output results with respect to the operating procedures. The software modules in the system are visualized as a plurality of graphical tools that are arranged on a graphical operating interface. The graphical operating interface allows a user to utilize these graphical tools to set up an automatic dialogue decision tree. After linking the conditions, the operating procedures and the output results, an automatic dialogue process can be created through a dynamic compilation.

Description

Graphical automatic dialogue program development system, method and computer readable storage device

The manual discloses a development system for an automatic dialogue program, especially a logic development system and a development method for an automatic dialogue program with a graphical interface.

Under the demand of automation and labor saving, many companies use an automatic dialogue program when providing consumer services, generally called chatbots, which use software programs to design the content of the required services in the interaction with consumers In the dialogue, the common practice is that the enterprise-side dialogue program leads the consumers to enter the question, such as designing some question and answer questions, designing the questions according to the service items, and providing consumers with the form of voice or online text dialogue. The process of each project leads to the final answer to the question.

When developing this kind of automatic dialogue process, the common program development is to first confirm the customer's needs, and then develop the customized dialogue content. From the program development to the result, many conversions are required. For example, the customer describes the entire dialogue process, the programmer builds a database according to the requirements, and designs the content of the dialogue, and requires repeated verification to meet the customer's needs.

The manual discloses a graphical automatic dialogue program development system, method and computer The storage device can be read, and the development system provided is realized by software. Through the graphical interface, users can visualize the process and edit the automatic dialogue program. Provide software tools such as a visual process editor and a programmable image editor, from the beginning to the Compilation is completed on the same platform, which can increase development efficiency.

According to the embodiment of the graphical automatic dialogue program development system, a servo system is provided, in which a software module implemented by software, including a condition setting module, is used to provide one or more types of dialogue commands, and each dialogue command forms A condition; an operating procedure setting module to provide an operating procedure corresponding to each condition; and a result setting module to provide an output result corresponding to each operating procedure. The graphical automatic dialogue program development system is provided with a database module, which provides a database, including a graphics library and a program library.

The system provides a graphical interface module, which can visually process the condition setting module, operation program setting module and result setting module into multiple graphical tools and arrange them on a graphical operation interface. In this way, this graphical operation interface provides the user to apply the multiple graphical tools to link at least one condition, the operation program corresponding to each condition, and the output result corresponding to each operation program, which are created after dynamic compilation An automatic dialogue program.

Further, the graphical automatic dialogue program development system further includes an external service connection module for connecting at least one external service system to provide an operating program for querying external services.

Furthermore, the system further includes an interface servo module, which can form a user interface presented on the user device through the graphical interface module.

In one embodiment, the graphical interface module provides users with a drag-and-drop method to obtain graphical tools, which can be arranged in a work area of the graphical operation interface by drag-and-drop, and can be used for multiple graphical tools. The formed multiple areas are programmed to generate display content.

In the embodiment of the graphical automatic dialog program development method proposed in the specification, one or more types of dialog commands are provided in an initialization program, among which The instruction forms the conditions, provides the operating procedures corresponding to each condition, and provides the output results corresponding to each operating procedure. After that, the conditions, operating procedures and output results corresponding to each operating procedure can be processed in a visualized program to form an arrangement Multiple graphical tools on the graphical operating interface.

Afterwards, select graphical tools through the graphical operating interface and arrange them in the working area of the graphical operating interface, where multiple areas formed by multiple graphical tools are generated, and then the conditions corresponding to each condition are linked by The operating procedures, and the output results corresponding to each operating procedure, can be built into an automatic dialogue program in a compiler.

Further, when an automatic dialogue procedure is established in the system, the automatic dialogue procedure will be stored in the server system first, so that the server system can provide an automatic dialogue service, for example, it can provide a social media connection through the Internet With this automatic dialogue process, the server system can generate a response message based on a request message generated by social media.

The disclosed disclosure further proposes a computer-readable storage device in which a program set for executing the above-mentioned graphical automatic dialog program development method is stored. After the program set is executed by one or more processors in the servo system, the above-mentioned steps are executed.

In order to further understand the technology, methods and effects of the present invention to achieve the established objectives, please refer to the following detailed descriptions and drawings about the present invention. I believe that the objectives, features and characteristics of the present invention can be thoroughly and concretely obtained. It is understood that, however, the accompanying drawings are only provided for reference and illustration, and are not intended to limit the present invention.

10‧‧‧Graphical operation interface

101‧‧‧Graphical tool area

102‧‧‧Process Management Area

A‧‧‧Process

B‧‧‧Process

C‧‧‧Process

103‧‧‧Working area

20‧‧‧Servo system

201‧‧‧Condition setting module

202‧‧‧Operating program setting module

203‧‧‧Result setting module

204‧‧‧Database Module

25‧‧‧Graphics library

26‧‧‧Library

205‧‧‧Graphical interface module

21‧‧‧Graphical operation interface

206‧‧‧External Service Connection Module

27‧‧‧External Service System

207‧‧‧Interface Servo Module

23‧‧‧User Interface

208‧‧‧User Management Module

29‧‧‧User

30‧‧‧Graphical operation interface

301‧‧‧Graphical tools

303‧‧‧Working area

311,312,313,314,315‧‧‧Graphical operating components

40‧‧‧initialization program

51‧‧‧Conditions

511‧‧‧Condition 1

512‧‧‧Condition 2

513‧‧‧Condition Three

514‧‧‧Condition 4

515‧‧‧Condition 5

53‧‧‧Operating Procedure

531‧‧‧Operating Procedure One

532‧‧‧Operating Procedure Two

533‧‧‧Operating Procedure Three

534‧‧‧Operating Procedure Four

535‧‧‧Operating Procedure Five

55‧‧‧Output result

551‧‧‧Result 1

552‧‧‧Result 2

553‧‧‧Result Three

554‧‧‧Result Four

555‧‧‧Result 5

20‧‧‧Servo system

6‧‧‧Internet

60‧‧‧User Device

70‧‧‧Community Server

72‧‧‧User

Steps S401~S415‧‧‧Graphical automatic dialogue program development process

701~707‧‧‧The flow of automatic dialogue program for community applications

Figure 1 shows a schematic diagram of an embodiment of the graphical operation interface proposed by the graphical automatic dialog program development system; Figure 2 shows an embodiment diagram of the software module of the graphical automatic dialog program development system; Figure 3 shows the graphical automatic dialog program development system A schematic diagram of the use and operation of the graphical operation interface; FIG. 4 shows a flowchart of an embodiment of a graphical automatic dialog program development method; Figure 5 schematically shows the link relationship between the condition setting module, the operating program setting module and the result setting module in the graphical automatic dialog program development system; Figure 6 shows an example diagram of the automatic dialog program; Figure 7 shows the social media application The embodiment flow of the automatic dialogue program.

The manual discloses a graphical automatic dialogue program development system, related development methods, and computer-readable storage devices that store the program set for executing this method. The graphical automatic dialogue program development system proposes a computer-implemented graphical interface Automatic dialogue program development system, the results presented can be like a chat robot. The development system provides a graphical operation interface, allowing designers to use the tools to design the logic of the automatic dialogue program, including setting the decision tree in the automatic dialogue.

FIG. 1 shows a schematic diagram of an embodiment of a graphical operation interface proposed by a graphical automatic dialog program development system. This schematic diagram only schematically shows a development environment of a graphical automatic dialog program, and is not intended to limit the scope of the present invention.

In this example, the figure shows a graphical operation interface 10 started by a software program, for example, displayed on a user-side device, which can be a web page presented by a web browser, or a graphical user interface of a specific software . The graphical operating interface 10 is provided with a graphical tool area 101, which provides a variety of graphical tools for the user to choose to incorporate into the automatic dialog program, which can respectively represent the conditions formed by one or more types of dialog commands in different styles of graphics. The operating procedures corresponding to each condition and the output results corresponding to each operating procedure.

The user can select the graphical tools in the graphical tool area 101 by inputting methods such as mouse, keyboard, gestures (unlimited) on the graphical operating interface 10, and place them on the working area 103 on the side. For example, when a user wants to design a dialogue command, he can drag the graphical tool related to the dialogue command from the graphical tool area 101 to the working area 103 by using a mouse or gesture drag-and-drop method, and Place it in an appropriate location. The drag-and-drop method is often used in graphical user interfaces (Graphical user interface), therefore, the user can use this to connect multiple graphical tools in a process, establish a logical connection between the two graphical tools, and finally establish an automatic dialog logical decision tree.

To build a complete graphical automatic dialogue program, because of the diversity of questions and answers, it may be constructed by multiple processes. As shown in the figure on the graphical operation interface 10, a process management area 102 can be designed. A project that displays a graphical automatic dialogue program includes process A, process B, and process C, allowing users to add or remove processes, and design for specific processes.

After establishing a link between the dialog instructions, operating procedures, and output results through the graphical operation interface 10, after completing the graphical automatic dialog program project, logical defects can be found through testing, and the completion button can be pressed to end design.

It is worth mentioning that when an automatic dialogue program project is completed, the related program will be stored in a server system, which can provide external links for use, such as providing an automatic dialogue service in a certain group of social media.

The graphical automatic dialogue program development system is composed of a plurality of software programs. According to the software function, the embodiment shown in FIG. 2 can be distinguished, in which the servo system 20 is displayed according to the provided conditions, operating procedures and corresponding output results. And other software modules designed for automatic dialogue programs.

The servo system 20 includes a condition setting module 201. The condition setting module 201 is used to provide one or more types of dialogue commands. For example, the categories are related to eating issues. Under this issue, an automatic dialogue program Allow users to design various dialogue instructions for finding restaurants; for example, the category is stocks. Under the issue of stock inquiry, the automatic dialogue program allows users to design possible problems related to the issue of stocks, such as stock numbers, stock indexes, trends, etc. . Among them, each dialog command in a specific category will form a condition or a combination of multiple conditions.

The servo system 20 includes a working procedure setting module 202. The working procedure setting module 202 provides a working procedure corresponding to each condition. The working procedure can be a procedure corresponding to each condition, and generally can be a script language (script) or a giant Set (macro) Compose, and finally can provide an output result corresponding to each operation program through the result setting module 203, and the result can be set to be displayed in text or graphics in the automatic dialogue program.

It should be mentioned that after establishing the logical relationship between the dialog, the operation procedure and the result, the result setting module 203 will output the result to form the parameters of the next dialog command, and then input it to the condition setting module 201 to generate a complete automatic dialog program .

For example, the operating procedure is to query the internal database of the system according to the conditions formed by each dialog command, or link to the database of an external service system, and then sort and/or filter to obtain one or more output results. Finally displayed. The operation program can also be connected to the dialogue commands that have a logical relationship before and after, for example, the result of the previous dialogue command is linked, and the result is regarded as the parameter of the next condition and brought into the following dialogue command, so that this operation procedure can be used Produce continuous query and associated results.

The access commands of the database can be processed by a database module 204, which provides a database. The database mainly includes a graphics database 25 for storing patterns required by a graphical interface; including a program library 26 , The library 26 is to store the software programs required by the operating procedures for users to load and use.

The server system 20 can also provide external resources. For example, an external service connection module 206 is proposed, which can be connected to at least one external service system 27 to provide operating procedures for querying external services. In order to interface with the external service system 27, an application programming interface (API) provided by related service providers can be used to facilitate access to external resources. For example, when a user designs an automatic dialogue program for querying the weather, he needs to connect to an external weather bureau or an external service system 27 for specific weather forecasts to provide real-time information.

The servo system 20 provides a graphical interface module 205. The graphical interface module 205 combines the conditions, operating procedures, and results generated by the above-mentioned condition setting module 201, operation procedure setting module 205, and result setting module 203 into a visual The transformation process is a plurality of graphical tools arranged on the graphical operation interface 21.

The servo system 20 provides an interface servo module 207, which provides end users with The server system 20 is accessed through a user interface initiated by a web page or other software, for example, the HTTP protocol is used to provide web services, in which a graphical interface module 205 forms a user interface initiated by a software program presented on the user device twenty three.

This graphical automatic dialogue program development system can manage the users 29 of the system through the user management module 208 in the server system 20, including users who authenticate the login system, maintain user data in the system, and provide user design Graphical user interface and software tools with automatic dialogue flow.

Figure 3 then shows a schematic diagram of an implementation example of the graphical operation interface in the graphical automatic dialogue program development system to form output results. This example is shown in the form of a user interface initiated by a software program, but the present invention is not limited to This interface.

The figure schematically shows an embodiment of a graphical user interface for designing an automatic dialogue program through a graphical operating interface 30. The graphical operation interface 30 can be designed with different areas. This example shows a graphical tool 301 that provides various dialog design tools and a working area 303 that provides a user to set the dialog flow and decision tree.

The working area 303 allows the user to select the tool from the graphical tool 301 according to the content required by the automatic dialogue process and place it on the working area 303. This example shows that there are several graphical operating elements in the working area 303 311,312,313,314,315.

That is, the computer system can obtain various parameters according to the automatic dialogue program, and finally form a meaningful output result. Here, the user can select several graphical operating elements 311, 312, 313, 314, 315 from the graphical tool 301 on the graphical operating interface 30, The software program of the computer system links at least one of the conditions, the operating procedures corresponding to each condition, and the output results corresponding to each operating procedure after the background execution, and finally produces the expected output results.

When using the graphical operating interface 30, you can select graphical operating elements 311, 312, 313, 314, 315 from the graphical tool 301 according to the pre-designed decision tree by mouse or gesture dragging. Some operating elements are used for designing instructions and some are used for linking. The input and output parameters of the operating element, some are used to present the results, and some are used To write programs. Each graphical operating element 311, 312, 313, 314, 315 can be displayed in the work area 303 graphically or textually, and each operating element is more programmable, allowing the user to further program its code.

The above schematic diagram shows that an automatic dialogue program can be developed through a graphical operation interface, and the related method embodiment process is shown in FIG. 4.

At the beginning of the graphical operation interface development system, the initialization program 40 is performed first. The initialization program 40 shown in the figure includes at least three steps. The execution order of these three steps does not have an absolute context, but can be in other order, or It runs simultaneously. This includes step S401, providing one or more types of dialogue commands, which allow users who develop automatic dialogue programs to select categories and set the dialogue commands in this category. Each dialogue command forms a condition. In step S403, the system provides an operation program corresponding to each condition, that is, the software program executed behind each condition; in step S405, the system provides the output result corresponding to each operation program, that is, the system will Produce a result expressed in words or patterns.

Afterwards, the user can arrange graphical tools corresponding to the conditions, operating procedures, and results to the graphical operating interface according to requirements, such as step S407, in which the one or more types of dialogue commands are mainly processed by a visual process The formed conditions, the operation program corresponding to each condition, and the output result corresponding to each operation program, for example, can be arranged on a graphical operation interface in a drag-and-drop manner to form multiple graphics arranged on a graphical operation interface tool. Then, in step S409, the corresponding graphical tool is selected and can be dragged and dropped into the working area. Each graphical tool corresponds to a programming. In step S411, multiple regions formed by multiple graphical tools are programmed, and the display content of each region is programmable, and the combination of these programming will generate graphical display content.

On the graphical operation interface, at least one condition, the operation program corresponding to each condition, and the output result of each operation program are linked through multiple areas in the work area (step S413). For example, select the operating procedures corresponding to the conditions according to each After querying the database based on the conditions formed by the dialogue command, one or more output results are obtained after sorting or filtering. After that, the system creates an automatic dialogue program in a compiler program (step S415).

The automatic dialogue program completed by compilation (including literal translation) will be stored in the servo system. The servo system can also develop a system for the graphical operation interface and establish a sharing connection. When there is a specific application, the user can use This sharing connection executes an automatic conversation process.

Fig. 5 schematically shows an embodiment of the linkage relationship between the above conditions, operating procedures and results.

The first column shows the condition 51 provided by the system, which allows the user to design various conditions through dialogue commands, including condition one 511, condition two 512, condition three 513, condition four 514, and condition five 515. The second column is to provide the setting of operating procedure 53. Each operating procedure is a software program. The user can design a certain condition to link a certain operating procedure. In this example, there are operating procedure one 531, operating procedure two 532, and operation procedure. Multiple operating procedures such as procedure three 533, operating procedure four 534, and operating procedure five 535 include functions provided by the system and procedures designed by the user. The third column shows the output result 55 corresponding to each operation program. Similarly, you can design an output result for each operation program. In this example, there are result one 551, result two 552, result three 553, result four 554 and results. Five 555.

The above conditions 51, operating procedures 53 and output results 55 become a graphical interface module, which provides users with drag-and-drop access to one or more graphical tools, so that users can intuitively (such as drag-and-drop) to arrange graphically On the work area of the operating interface, a display area for each graphical tool is established in the work area, and the display content of each area is programmable. After that, the individual conditions 51, operating procedures 53 and output results 55 are linked to form an automatic dialogue program.

According to the above embodiment, when the design of the automatic dialogue program is completed, the entire process can be stored in a literal or compiled manner, which can be applied to stocks (query), movies (query, order), travel (query), restaurants (order, order) Single) and other services.

After completing the logical design and compilation between the conditions, operating procedures, and results, an automatic dialogue program is established. According to one embodiment, this automatic dialogue program will be stored in the servo system and used by the servo system to provide external connections. Related embodiments Refer to the system diagram shown in Figure 6.

This illustration shows that the server system 20 provides the user devices 60 at each end to log in and use via the network 6, including the development of automatic dialogue programs and the use of automatic dialogue programs that have been developed. When a user operates the user device 60 to enter a specific website, such as a social media, a link command to execute an automatic dialogue program in the server system 20 through the network 6 can be set therein. This link command will be able to trigger an automatic dialogue program stored in the server system 20 after the relevant user in the social media clicks in.

In one embodiment, in a social media, an automatic dialogue program in the server system 20 can be used to provide automatic dialogue services. For example, it can provide movie inquiries, restaurant reservations, travel planning, stock inquiries and orders, etc. (Not limited to these categories) A variety of automatic dialogue services. When the end user uses the terminal device to connect to the automatic dialogue service in the server system 20 via the network 6, the automatic dialogue program is executed, and the automatic dialogue service can be started according to the decision tree established by the graphical automatic dialogue program development system.

For example, if the user executes one of the automatic dialogue procedures through the server system 20, if it is a dialogue service for restaurant reservations, the server system 20 can actively generate an automatic dialogue box and start the dialogue according to the previously designed automatic dialogue procedure, for example , The system proposes the first dialogue in this restaurant project: "What to eat?", forming a condition behind the system; then, the user answers: "Western food" to form a condition for querying the database; the system continues the dialogue according to the design The logic asks the user’s budget, such as asking a question: "How much?", the user can respond: "1000 yuan"; then, the system asks: "How many people?" according to the automatic dialogue program, and the user answers: " 2 people"; the system asked: "date?", the user answered: "1/1/2018".

When the system obtains various conditions through the above dialogue, it starts to run the work process behind it Sequence, including querying the database, can obtain output results that meet the above multiple conditions and become the conditions of the next dialog command. This example shows that the user is provided with options to choose a restaurant, such as: "(1) Restaurant A, (2) Restaurant B, and (3) Restaurant C", use the answer "(2)" at this time, that is, select "Restaurant B".

The operating procedure behind queries the results of restaurant B, which may further consider the user's location, and even the preference analysis generated by past historical data, so that the system can respond to better and customized questions. This example asks: " (1) Location A, (2) Location B, or (3) Location C", and the user answers "(3)", indicating that the restaurant B located at "location C" is selected.

After that, the servo system 20 queries the database (or an external system) to obtain the output result. As shown in the figure, an electronic map labeled "Restaurant B" is displayed. This output result can be based on the pre-designed decision tree as shown in Fig. 3, where the content behind the display For a complete operating program. That completes this automatic conversation service.

It is worth mentioning that the automatic dialogue program is not limited to such applications, but can query external service systems to obtain instant messages. For example, the user can further inquire whether the restaurant is available, enter the reservation system and other external services.

When the user completes the establishment of an automatic dialog program through the graphical automatic dialog program development system, the automatic dialog program can be stored in the server system to provide automatic dialog services, including providing external system links to the automatic dialog program, and the server system will Responses can be generated based on request messages generated by external systems. An example is the flow of an embodiment of an automatic dialogue program for a social media application as shown in FIG. 7.

This flowchart shows that the server system 20 that provides automatic dialogue services is connected to an external service system 27. The external service system 27 can provide the query result according to the query request, for example, when a user queries the movie time through the automatic service program , The external service system 27 will provide a timetable corresponding to a certain movie in a certain theater; when a user queries the trend of a certain stock, the external service system 27 can be an external system that provides stock query services, according to the user Provide the corresponding stock trend chart through the stock name proposed by the automatic dialogue program.

In the example process shown in the figure, at the beginning, the user 72 logs in to a certain social server 70 and uses one of the automatic dialogue services to generate a message (step 701). The message will carry the query command and the user 72 In the social media user ID, this message sends a request message to the connected server system 20 through the social server 70 (step 702). The server system 20 receives the request message and also receives the source, which also identifies The server ID of the social server 70.

The server system 20 will execute the corresponding process according to the request message (step 703). If the command is an inquiry, it will provide a reply. If the command involves an external query, it will connect to the corresponding external service system 27, generate and send the requested external message (step 704), the external service system 27 generates a reply based on this message, that is, sends a reply external message to the server system 20.

Then, the server system 20 can know that the external message should be sent back to the social server 70 based on various identification information, that is, generate a response message (step 706), and finally can respond to the user 72 ( Step 707). This completes an automatic dialogue program.

The disclosure also discloses a computer-readable storage device storing the program set of the method, in which the program set for executing the graphical automatic dialog program development method is stored, and the program set is executed by one or more processors in the servo system. The above method is executed.

In another implementation, such as querying stocks, the system can obtain the stock information that the user wants to query through dialogues, such as querying stock code, date, stocks and other dialogue commands, to form the conditions of the operating procedure for querying the database, and then display the stocks on a result page Value, trend and related information.

In summary, according to the above-described automatic dialogue program development system with a graphical interface, this is a computer-implemented development system and development method. The graphical operation interface can be used to design the logic of the automatic dialogue program to establish an automatic dialogue Decision tree. Through the graphical interface, users can visualize the process and edit the automatic dialogue program, and provide software tools such as a visual process editor and a programmable image editor. From the beginning to the completion of the compilation, they are completed on the same platform, which can increase development efficiency.

The foregoing descriptions are only preferred and feasible embodiments of the present invention, and all equivalent changes and modifications made in accordance with the scope of the patent application of the present invention should fall within the scope of the present invention.

10‧‧‧Graphical operation interface

101‧‧‧Graphical tool area

102‧‧‧Process Management Area

A‧‧‧Process

B‧‧‧Process

C‧‧‧Process

103‧‧‧Working area

Claims (7)

A graphical automatic dialog program development system includes: a servo system, which includes: a condition setting module for providing one or more types of dialog commands, each dialog command forming a condition; a working program setting module, Used to provide an operating procedure corresponding to each condition; a result setting module to provide an output result corresponding to each operating procedure; a database module to provide a database, including a graphics library, for storage The patterns required by the graphical interface include a library for storing software programs required by the operating procedure; a graphical interface module for the condition setting module, the operating procedure setting module, and the result setting module A visualization process is used as a plurality of graphical tools, arranged on a graphical operation interface; and an external service connection module for connecting at least one external service system to provide an operating procedure for querying external services; wherein, the The graphical operation interface provides a user to apply the multiple graphical tools, link at least one condition, the operation program corresponding to each condition, and the output result corresponding to each operation program, and establish an automatic dialogue program after dynamic compilation , The graphical interface module provides the user to obtain one or more graphical tools by drag and drop, and arrange them in a work area of the graphical operation interface by drag and drop, and the work area has multiple graphics The multiple areas formed by chemical tools, and the display content of each area is programmable. The graphical automatic dialog program development system according to claim 1, further comprising an interface servo module, through which a user interface presented on the user device is formed. The graphical automatic dialogue program development system according to claim 1, wherein the operation The procedure is to query the database according to the conditions formed by each dialogue command, and then obtain one or more output results after sorting or filtering. The graphical automatic dialog program development system according to claim 3, wherein the result setting module forms the parameters of the next dialog command with the output result, and then inputs it to the condition setting module. The graphical automatic dialog program development system according to any one of claim 1 to 4, wherein the established automatic dialog program is stored in the server system to provide an automatic dialog service, including providing an external system to link the Automatic dialogue process, the server system generates a response message according to a request message generated by the external system. A graphical automatic dialog program development method, applied to a servo system, including: providing one or more types of dialog commands in an initialization program, each dialog command forming a condition, and providing a working program corresponding to each condition , And provide an output result corresponding to each operation program; use a visualization program to process the conditions formed by the one or more types of dialog instructions, the operation program corresponding to each condition, and the output result corresponding to each operation program , Forming a plurality of graphical tools arranged on a graphical operating interface; selecting one or more graphical tools through the graphical operating interface, and arranging them in a working area of the graphical operating interface; in the working area In, multiple areas formed by multiple graphical tools are programmed to generate display content; at least one condition, operating procedures corresponding to each condition, and output results corresponding to each operating procedure are linked through multiple areas in the work area Establish an automatic dialogue program in a compiling program; and connect at least one external service system with an external service connection module to provide an operating program for querying external services; Wherein, the graphical interface module provides the user to obtain one or more graphical tools by drag and drop, and arrange them in a work area of the graphical operation interface by drag and drop, and the work area has a plurality of Multiple areas formed by graphical tools, each area display content is programmable. A computer-readable storage device stores a program set for executing a graphical automatic dialogue program development method, the program set is executed by one or more processors in a servo system, and includes the following steps: in an initialization process, Provide one or more types of dialog commands, each dialog command forms a condition, provides a work program corresponding to each condition, and provides an output result corresponding to each work program; process the one or more with a visual program The conditions formed by the dialog commands of the category, the operating program corresponding to each condition, and the output result corresponding to each operating program form a plurality of graphical tools arranged on a graphical operating interface; select through the graphical operating interface One or more graphical tools are arranged in a working area of the graphical operating interface; in the working area, multiple areas formed by the multiple graphical tools are programmed to generate display content; through the working area A plurality of areas link at least one condition, the operating program corresponding to each condition, and the output result corresponding to each operating program, establish an automatic dialog program in a compiler program; and connect at least one with an external service connection module The external service system provides an operating procedure for querying external services; among them, the graphical interface module provides users with drag-and-drop access to one or more graphical tools, and drag-and-drop arrangements in the graphical operation A working area of the interface, the working area has multiple areas formed by multiple graphical tools, and the display content of each area is programmable.

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